326 to 350 of 1,639 Customer Engagement Jobs

Project Manager - Customer Success

Location
Tadworth, England, United Kingdom
pioneer smarter solutions for moving and transforming water, reducing energy consumption, and enhancing quality of life for people. As our new Project Manager - Digital Customer Success, you will be spearheading digital customer success initiatives that bridge technology and user experience, ensuring our digital platforms and tools deliver measurable … people first by fostering growth, well-being, and a sense of belonging. What you will be doing? As a key part of the Digital Customer Success team, you'll create impact by Leading cross-functional digital projects that elevate customer engagement, streamline digital touchpoints, and accelerate adoption ...

Amazon Connect Solutions Consultant

Location
Greater London, England, United Kingdom
contribute to a culture of continuous learning. We work with some of the world’s largest organisations across various industries, delivering exceptional digital customer experiences through our unique blend of expertise, technology, and insight. As one of Europe’s fastest-growing providers of CX transformation solutions, we’re committed … sustainability, diversity, and inclusion, ensuring our workforce reflects the diverse society we serve. Join us and help shape the future of customer experience. We are currently looking for a passionate and enthusiastic Amazon Connect Solutions Consultant . We look for people with the right cultural fit having what ...

CRM Insights and automation specialist

Hiring Organisation
SPS SportSoft
Location
L3, Liverpool, Merseyside, United Kingdom
Employment Type
Permanent
Opportunity We are seeking a technical CRM Automation & Insights Specialist to own the architecture of our customer engagement platform and the strategic insights that drive revenue growth. You will design and optimise automated customer journeys, develop deep understanding of customer behaviour and value, and partner with … expert, setting best practice, and helping shape the CRM roadmap across markets. The Role - Platform ownership and automation. Design, build, and optimise sophisticated automated customer journeys in Insider that respond to customer behaviour in real-time. Understand event architectures, design trigger logic for edge cases, configure behavioural conditions ...

Delivery Lead

Hiring Organisation
DXC
Location
Hampshire, South East, United Kingdom
Employment Type
Permanent
Salary
£75,000
with responsibility for the successful delivery of critical defence and aerospace programmes. You will play a pivotal role in driving operational excellence, service performance, customer satisfaction and continuous improvement, while working closely with MOD customers, programme teams and senior stakeholders. This is an opportunity to influence strategic outcomes, lead … operational budgets, forecasting, profitability and cost control. Oversee resource planning, allocation and demand management. Drive continuous improvement initiatives to enhance service quality, efficiency and customer outcomes. Customer & Stakeholder Management Act as a trusted partner to MOD customers and senior programme stakeholders. Lead customer engagement activities ...

Service Delivery Manager

Location
Greater London, England, United Kingdom
needs and priorities for their designated Customers and effectively communicating that internally Delivery of a high-quality service and high levels of customer satisfaction with our provision – avoiding or minimise complaints about service delivery Responsibilities: Take ownership and act as a Customer liaison between designated Customers and support … necessary Retain ownership of recovery-related responsibilities for designated accounts, while taking increased ownership of account management activities, ensuring continuity of service, effective customer engagement and alignment between operational delivery and wider account objectives. Lead service recovery and Return-to-Green activities where required, while maintaining oversight ...

Delivery Practice Manager, Application Migration, Modernization and Management (AWS)

Location
Greater London, England, United Kingdom
implement innovative solutions. You’ll routinely engage with Director, C-level executives, and governing boards, whilst being responsible for opportunity capture and driving engagement delivery. You’ll work closely with partner teams; drive business development initiatives through thought leadership; provide portfolio guidance and oversight; and meet and exceed customer … technology sector, will equip you with the ability to optimize team performance through implementing tailored people development plans, ensuring your teams are aligned to customer needs, and have the skills and capacity to address customer outcomes. Possessing the ability to translate technical concepts into business value for customers ...

Solutions Engineer

Location
Greater London, England, United Kingdom
pivotal role in combining technical expertise with strong sales acumen to identify, qualify, and close new business opportunities across a defined portfolio of customer and partner accounts. Your day-to-day responsibilities will involve close collaboration with customers, partners, and Account Managers to deliver business value, conduct demos … success of bids and tenders. You will provide end-to-end technical and business value guidance before and during the sales cycle ensuring customer requirements are met with tailored, innovative solutions. Acting as a trusted technical advisor, you will be a key point of contact for clients, offering strategic ...

Mid Market Account Executive - EMEA

Location
Greater London, England, United Kingdom
About the Job: We're looking for a strategic, customer-focused sales professional to help expand our Mid-Market Account Executive team at LaunchDarkly. In this role, you'll own the sales cycle - partnering with sales leadership, solutions engineers, and cross-functional teams to guide mid-market organizations through … relationships with mid-market accounts, serving as their primary point of contact. Territory & Account Planning: Develop and execute strategic plans to maximize growth and customer engagement within your territory. Customer Success & Adoption: Drive successful adoption of LaunchDarkly by leveraging account management best practices and collaborating with ...

Associate Solutions Engineer

Location
Greater London, England, United Kingdom
pivotal role in combining technical expertise with strong sales acumen to identify, qualify, and close new business opportunities across a defined portfolio of customer and partner accounts.Your day-to-day responsibilities will involve close collaboration with customers, partners, and Account Managers to deliver business value, conduct demos … success of bids and tenders. You will provide end-to-end technical and business value guidance before and during the sales cycle ensuring customer requirements are met with tailored, innovative solutions.Acting as a trusted technical advisor, you will be a key point of contact for clients, offering strategic insight ...

Strategic Account Executive (Scandinavian Territory)

Location
United Kingdom
profile. All other sites where Tealium careers may appear may not be legitimate.*****WHO WE ARE**Tealium is the trusted leader in real-time **Customer Data Platforms (CDP)**, helping organizations unify their customer data to deliver more personalized, privacy-conscious experiences. As the demand for connected, intelligent customer engagement grows, Tealium’s leadership in CDP is translating directly into leadership in **enabling enterprise AI strategies**. By providing clean, consented, and actionable data, Tealium empowers its customers to accelerate the adoption of AI and machine learning, fueling smarter personalization, predictive insights, and business outcomes at scale.More ...

Senior Business Dev. Mgr., EMEA AGS Greenfield GTM

Hiring Organisation
AmazonWebServices
Location
London, UK
Employment Type
Full-time
moment for cloud and AI adoption in over a decade? We are looking for a Senior Business Development Manager to join our EMEA Greenfield Customer Acquisition team. This is a high-impact role at the heart of how AWS grows: building relationships with new accounts and creating the next … growth for years to come. Who You AreYou have a proven track record of business development and delivering tangible business outcomes through direct customer engagement and campaign execution. You are hungry, opinionated, and unafraid to challenge the status quo. You think strategically but disproportionately focus on getting things ...

Senior Product Manager (CRM)

Hiring Organisation
ASOS
Location
London, UK
Employment Type
Full-time
make ASOS a leader in online fashion retail. We operate as a product-led organisation, where cross-functional teams are empowered to solve real customer problems through innovation, experimentation, and data-driven decision-making. With a strong focus on scalability, personalisation, and cutting-edge technology, we're building … Digital Product and will report to our Head of Product – CRM and Lifecycle Product. At ASOS, CRM is one of our most important customer engagement channels, delivering email and push notifications to our customers around the world, and we're looking for someone to lead the next generation ...

Renewal Manager at Enterprise Procurement and Spend Management SaaS

Hiring Organisation
Grey Matter Recruitment
Location
Reading, England, United Kingdom
Drive customer retention and long-term success by managing the renewal lifecycle for a global SaaS leader in procurement and spend management. Professional development and career progression is very clearly defined in this organisation. The Company Cloud based procurement and spend management software, helping organisations transform the way they … that improves efficiency, financial control and visibility of organisational spend. Cloud based platform enabling customers to modernise procurement processes through secure, scalable technology. Collaborative, customer focused culture where innovation, continuous improvement and long-term partnerships are value The Role Take ownership of a portfolio of existing customer contracts ...

Sr. Account Manager, WWPS ISV Sales, PARTNERS-PS

Location
Manchester, England, United Kingdom
certifications specific to the public sector. Develop and manage the sales pipeline by engaging with prospects, partners, and key customers. Work closely with the customer base to ensure they are successful using our web services, making sure they have the technical resources required. Understand the technical requirements of your … external stakeholders, prepare and deliver business reviews to the senior management team regarding quarterly and yearly strategies to align with revenue growth expectations. Accelerate customer adoption and customer satisfaction About The Team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred ...

Sr. Account Manager, WWPS ISV Sales, PARTNERS-PS

Location
City of Edinburgh, Scotland, United Kingdom
certifications specific to the public sector. Develop and manage the sales pipeline by engaging with prospects, partners, and key customers. Work closely with the customer base to ensure they are successful using our web services, making sure they have the technical resources required. Understand the technical requirements of your … external stakeholders, prepare and deliver business reviews to the senior management team regarding quarterly and yearly strategies to align with revenue growth expectations. Accelerate customer adoption and customer satisfaction About The Team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred ...

Security Architect (Zero Trust) - DV Cleared

Hiring Organisation
Sanderson Government and Defence
Location
Farnborough, Hampshire, South East, United Kingdom
Employment Type
Permanent, Work From Home
patterns and governance processes Drive technical decision-making through security design reviews Document security architecture decisions and design specifications Support organisational security transformation programmes Customer & Stakeholder Engagement Act as the subject matter expert for Security Architecture and Zero Trust initiatives Present security recommendations to senior leadership and programme … stakeholders Lead architecture workshops and customer engagement activities Communicate complex security concepts to both technical and non-technical audiences Essential Requirements Experience & Expertise Minimum 10 years' experience within Cyber Security and Information Security At least 5 years' experience in a Security Architect position Proven experience delivering enterprise-scale ...

Manager, Digital Testing & Optimisation

Location
Greater London, England, United Kingdom
lead our experimentation and conversion rate optimisation programme across our Coach digital channel. This role will be responsible for identifying opportunities to improve customer experience, bounce rate, add to cart, checkout completion, conversion, engagement and sales through a structured testing roadmap and insight-led optimisation strategy.Working closely with … Trading, Product, Creative (UX/UI), Analytics, and Technology teams, you will champion a culture of experimentation, using customer insights and data to drive continuous improvement across the end-to-end customer journey.**The successful individual will leverage their proficiency to:****Lead the Europe Digital Testing & Optimisation Programme ...

Solutions Engineer

Location
Greater London, England, United Kingdom
pivotal role in combining technical expertise with strong sales acumen to identify, qualify, and close new business opportunities across a defined portfolio of customer and partner accounts. Your day-to-day responsibilities will involve close collaboration with customers, partners, and Account Managers to deliver business value, conduct demos … success of bids and tenders. You will provide end-to-end technical and business value guidance before and during the sales cycle ensuring customer requirements are met with tailored, innovative solutions. Acting as a trusted technical advisor, you will be a key point of contact for clients, offering strategic ...

Sr. Account Manager, WWPS ISV Sales, PARTNERS-PS

Location
City of Edinburgh, Scotland, United Kingdom
accelerating a complex sales cycle. The ideal candidate will have (1) expertise operating in entrepreneurial and highly matrixed environments, (2) the ability to translate customer requirements into technology solutions, and (3) past performance growing government programs. Key job responsibilities Set a strategic sales plan for your target markets … certifications specific to the public sector. Develop and manage the sales pipeline by engaging with prospects, partners, and key customers. Work closely with the customer base to ensure they are successful using our web services, making sure they have the technical resources required. Understand the technical requirements of your ...

Account Director Hyperscale

Location
Greater London, England, United Kingdom
jointly responsible for a shared patch of five hyperscale customers. Your primary objective will be to maintain and build on existing relationships across that customer base to drive opportunity discovery, new business growth and protection of the embedded base. The role carries joint ownership of the full sales cycle … deliberately collaborative model. You and your counterpart carry a shared annual sales and churn quota across the patch, share full visibility of all customer communications, and co‐own account strategy. All sales and churn bookings across the patch are retired against the joint target. Responsibilities Account Management: Build ...

Customer Experience Customer Success Specialist

Location
Greater London, England, United Kingdom
Meet the Team Cisco Customer Experience (CX) is a comprehensive service organization focused on accelerating customer success by guiding them through the entire technology lifecycle. Cisco CX provides expert consulting, technical guidance, and support to help customers deploy, adopt, optimize, and renew Cisco solutions effectively. The CX team … adoption of software and value realization that lead to successful renewals and business growth by leveraging AI-driven insights and a thorough understanding of customer environments and deployments to tailor adoption strategies. It proactively develops and orchestrates technical adoption planning (TAP) execution, creating and driving TAPs that align with ...

Senior CRO Manager

Hiring Organisation
Corpay
Location
London, UK
Employment Type
Full-time
falls under our International Vehicles Payments line of business and is located in London. In this role, you will drive continuous improvements across digital customer journeys by identifying conversion opportunities, designing and executing experimentation programmers, analyzing user behavior, and optimizing website and landing page performance to increase lead generation … customer acquisition, and revenue. You will report directly to VP Digital and regularly collaborate with the wider Marketing organization, Product, Sales, Analytics teams, UX/UI, Development, and our strategic digital agency. How We WorkAs a Senior Conversion Rate Optimization Manager, Corpay will set you up for success ...

Product Manager - Tax and High volume

Location
City of Edinburgh, Scotland, United Kingdom
Group Product Manager. You'll work as part of a cross-functional product team alongside Engineering and Design, while partnering closely with Customer Success, Professional Services, Sales and Marketing. You'll spend significant time working directly with customers, industry specialists and internal experts to understand how work really gets … done. You'll take complex operational challenges and translate them into clear product strategy, actionable roadmaps and measurable customer outcomes. Along the way, you'll help define both the product and the market opportunity in an area where established best practices are still emerging. What you’ll do Strategic ...

Senior Sales Executive - Cyber Security

Location
Greater London, England, United Kingdom
market and enterprise segments. This is a high-impact, net-new business role focused on acquiring new customers, expanding Ontinue's UK customer base, and driving revenue growth. You will own the end-to-end sales process, from prospecting and qualification through to proposal development, negotiation, closing, and handover. … will position Ontinue's MXDR and Managed Detection & Response services as strategic solutions to modern security challenges, engaging senior decision-makers and building trusted customer relationships. Key Responsibilities: New Logo Acquisition Identify and target organisations undergoing security transformation or seeking to modernise their SOC capabilities. Drive new customer ...

Retail Media Analyst

Hiring Organisation
Sanderson Recruitment
Location
London, United Kingdom
Employment Type
Contract, Work From Home
Contract Rate
£500 - £550 per day
days per month onsite) We're partnering with a major UK retail organisation that is investing heavily in its retail media and customer analytics capabilities. They are looking for an experienced Retail Media Analyst to join a growing team focused on measuring, optimising and improving the impact of media … marketing activity across both digital and physical customer touchpoints. This is a great opportunity for someone who enjoys moving beyond standard reporting and wants to influence commercial decisions through robust analysis, campaign measurement and customer insight. The Role You'll play a key role in helping the business ...