151 to 175 of 814 Customer Experience Jobs in England

is a full-time, permanent position based onsite in Harrogate. As an experienced Technical Support Engineer you will be enthusiastic about providing an excellent customer experience, with an expectation on maintaining and improving service levels. The successful candidate will have the ability to work individually whilst being part … of: - Wi-Fi standards and general wireless principles SNMP protocol; VPN and tunnelling technologies; and Security protocols and firewalls Service desk/technical support experience Experience supporting or testing LANs, VLANs, WLANs, VPNs, NAT devices and/or DHCP servers The Technical Support Engineer position offers a competitive more »

building an app targeted at the 2.4million ‘Small’ Landlords and their tenants in the UK and further afield. We focus on providing great user experience and solve core pain points.We're revolutionising renting in the modern day with a single, simple app that allows one to pay and be … rely on August.We're looking for someone with innovative thinking who is passionate about what we are doing, pushing technical boundaries to achieve great customer experience. You'll have opportunities for accelerated learning and career development and be a key driver of value in a high-growth startup.Key ResponsibilitiesLead … of Material Design 3.Kotlin Coroutines - Understanding of asynchronous programming using Kotlin Coroutines for network calls and background tasks and StateFlow for working with stateNavigation - Experience with navigation libraries like Jetpack Navigation to manage application flow.Dependency Management - Familiarity with Gradle and managing dependencies using Gradle library catalogueTesting - Experience with more »

to be. Bring us your best. We’ll make your best better. About the role... We are searching for an outgoing, energetic, and motivated customer support professional to join our team! As a Customer Support Specialist, you will be supporting small to medium-sized entrepreneurs using Point of … Rental software. The primary role of the Customer Support Specialist is to deliver an awesome experience to our customers. A qualified Specialist thrives on going above and beyond on every interaction and will be the primary voice of POR to our customers. This Specialist will not solve every … within POR to assist and delight our customers. Duties & Responsibilities Act as first point of contact for POR customers (Phone, email, chat) Respond to customer requests for assistance Use knowledge and skills to address customer’s needs and resolve basic problems within existing specifications and defined standards Provide more »

agency or client-side background looking to take on a new challenge and be the secondin command for a creative function? Have you got experience managing or mentoringa team? Have you had experience managing a varied workload of design tasks including Animation? Then this role could be for … the team due to an increased workload and a fantastic 2023. They had a record-breaking 2023 and 2024 is focused on growing their customer base on a global basis, they are currently in multiple regions such as the UK, EU, US and South America. This role will be … for leading a team of Digital Designers (2) and focusing on the management of all BAU Digital activities. As they focus on growing their customer base they need to make sure customer experience the brand in the right way so they want tofocus on landing pages, banners more »

building an app targeted at the 2.4million ‘Small’ Landlords and their tenants in the UK and further afield. We focus on providing great user experience and solve core pain points.We're revolutionising renting in the modern day with a single, simple app that allows one to pay and be … on August. We're looking for someone with innovative thinking who is passionate about what we are doing, pushing technical boundaries to achieve great customer experience. You'll have opportunities for accelerated learning and career development and be a key driver of value in a high-growth startup. Key … Android app Promote good practices and processes within the scrum team A keen eye for design, and a desire to build a beautiful native experience Being involved in UX decisions related to Android-specific designs Be part of a Scrum team working on a high paced weekly sprint, but more »

performance and digital campaign optimisation. Using multiple complex data sources, your primary goal will be to identify opportunities to boost online sales and improve customer experience through proactive actions and outcome monitoring. You will manage the day-to-day trading activity across several DTC websites across the Fanatics … International portfolio across key international markets delivering against customer expectations and meeting business performance KPIs such as increasing visitor conversion and reducing basket abandonment. A key part of trading the websites is understanding the website performance. You will use analytics tools to monitor performance of all the key elements … product profitability levels across the course of a season. Using analytics and our in-house reporting platform to gain a strong understanding of the customer journey to optimise sales, measure performance & define promotional strategy. Regular reporting of site’s overall performance in terms of KPIs: Net Demand, GMM, Conversion more »

You will ensure you are abreast of the latest market trends and technological innovations for retail and be keen to build your knowledge and experience of relevant solutions and systems. It is key that you can develop strong relationships with clients and colleagues, communicating effectively and inspiring trust in … models, and technologies to determine opportunities and threats for the business now and in the future. Help to develop transformation plans to optimize the customer experience, operational efficiency, or systemic landscape. Use your knowledge and experience to provide recommendations considerate of other stakeholders. Your Profile Key skills …/knowledge/experience: Retail experience and a solid understanding and experience of our retail clients’ markets and challenges. Specifically, knowledge of Commercial or Space, Range and Display processes. Experience from Food or Fashion to General Merchandise or DIY but most importantly passionate about retail and more »

so homeworking, working at the HQ Experience as Transition Manager Experience in delivering large & medium sized projects or programs involving enterprise applications, CX/CRM programs Strong experience in Agile way of working and Salesforce skills Should be well versed with Salesforce Transition Projects and discussion the … Clients Domain Specialization in front office or enterprise apps in Telecom, BFSI, Automotive is an added advantage Experience in managing external and internal Stakeholders Experience in preparing management reports, weekly and monthly status reports and presenting to customer Experience in work planning, estimating/budgeting, productivity … and management, resource planning, risk assessment, expectation management, scope and issue management Ability to work with different levels of management throughout an organization, excellent customer focus Proven knowledge of business process and its KPIs, including best practices to support the relevant business processes Good Communication, Analytical & problem solving skill. more »

dedicated and detail-oriented individual for an exciting opportunity as a Data Administrator. This role is integral to maintaining high-quality data within our customer relationship management systems, contributing to the delivery of top-notch customer experience services. The position is based in Burgess Hill, UK, and … medium complexity to ensure and maintain data quality and integrity. - Direct third-party inquiries to our suppliers promptly and record all interactions within our customer relations management system. - Escalate any complex issues to more senior team members and appropriate committees. - Correct system issues and discrepancies to maintain data quality. … feedback on administrative procedures and processes to support continuous improvements. - Perform your role and associated service activities professionally, aligning outcomes with appropriate and relevant customer measures. Key Skills and Requirements: - Experience with Customer/Supplier communications, both written and verbal. - Previous experience in a data administration more »

the Rubber Cheese portfolio, but also on our Carbon Six Digital portfolio. Salary for this role is £40,000 to £50,000 depending on experience (pro-rated for part-time). No recruiters. You must have the right to live and work in the UK, and be actively living … expenses. About us We're Rubber Cheese and Carbon Six Digital, a recently merged group of agencies who use marginal gains to continuously improve customer experience. Rubber Cheese builds remarkable online systems, websites and applications that create better experiences for visitor attractions and their guests. Our clients include leading … agreed processes. In addition you will substantially contribute to our development processes, ensuring that they are fit for purpose and used consistently. Depending on experience, you may also be responsible for senior technical leadership, acting as a technical design authority on projects. The successful candidate joining the team will more »

with your counterparts in other teams. Document and train others on your team's work, focus on improving features, and understand the business and customer value of your team's work. Spearhead hiring and onboarding at scale by defining role responsibilities and requirements, leading interviews, engaging in recruiting outreach … for your team, and mentoring and developing new team members. Positively impact product quality, customer experience, and maintainability, and identify projects that improve team processes and solutions. Requirements What you need to succeed: PhD in related field (Mech Eng, Aerospace, Comp Science, Robotics, Applied Mathematics) with 3+ years … of industry experience is desired MS in related field (Mech Eng, Aerospace, Comp Science, Robotics, Applied Mathematics) with 5+ years of industry experience is acceptable Extensive hands-on experience of optimisation-based trajectory planning and control applications to autonomous driving. Deep practical understanding of nonlinear optimisation techniques more »

systems and components. Operating from the very early phase of a vehicle programme, working cross functionally throughout design, development, manufacturing, launch and during the customer experience. This role will aim to enhance the customer experience through the design, development, measurement and balance of customer attributes for … to achieve targets in all areas. Ultimately, the role will contribute to the delivery of Quality targets for each vehicle line Skills Required: Previous experience of problem solving tools e.g. Root Cause Analysis, 8 Disciplines of problem solving, Design of Experiments and Failure Modes and Effects Analysis (FMEA) in … Design/Manufacturing Previous experience of Vehicle Launch or Plant Vehicle operations Production Management including experience of delivery of problem resolutions in Manufacturing & Service. Excellent Analytical Skills and enthusiastic, an individual able to deliver results under pressure Experience Required: To be able to be part of a more »

Job scope Reporting to the Data Quality Manager within the Technical Service department, you will contribute to delivering top-quality customer experience services to our customers throughout the UK and Ireland. You will work to maintain high quality data within our customer relationship management systems. That is … Key Activities Third Party Direct our third party enquiries through written or verbal communication to our suppliers promptly and record all interactions within our customer relations management system. Ensure the data quality regarding third party is kept up to date Escalating any complex issues to more senior team members … and appropriate committees. Accountable for resolution of problems or queries Candidate Experience with Customer/Supplier communications, written and verbal Data administration position experience Process mind-set oriented Previous experience in driving process change is a plus Desirable: Salesforce and SAP experience Please apply via more »

At Amazon, we're working to be the most customer-centric company on earth. One customer experience that were constantly taking to new levels is how we fulfill and deliver customers orders. Our goal is to delight our customers by delivering their packages quickly and accurately, anywhere … generating actionable insights and effectively communicating recommendations to senior leadership. Inventing new ways to analyze data to identify the trends and gaps in the experience and services we provide to our delivery service partners. Partnering with other data engineers and analysts to build and automate central tools that will … own data pipelines. We are open to hiring candidates to work out of one of the following locations: London, GBR BASIC QUALIFICATIONS A Degree Experience programming to extract, transform and clean large (multi-TB) data sets Experience in scripting for automation (e.g. Python) and expert SQL skills. Experience more »

passionate about those that advance womens health and well-being. This allows us to be a company that prospers, grows and empowers women to experience healthier lives. None of this would be possible without the talent, skills and aspirations of our employees. Their expertise and dedication to developing and … wellness needs of women, families and communities. Job description: Field Service Engineer - London, UK Our field service engineers are instrumental in providing first class customer experience when repairing and maintaining our products on customer sites. We're thrilled to be looking for a Field Service Engineer to … join our team covering primarily our Breast and Skeletal Health medical imaging equipment mainly across London. We're looking for people who have engineering experience (electrical/mechanical) ideally from within a medical device background, are happy to be in the field travelling within the designated area as required more »

the most challenging issues facing our users, manage prioritisation, create specs and deliver great user experiences. You’ll collaborate across the organisation with Sales, Customer Success, Marketing, UX and Engineering teams and industry experts to help achieve BlissContract’s vision. We want you to question assumptions and drive our … backgrounds. What you’ll be doing: - Driving product development, from idea to launch, of products and features within BlissContract’s platform - Improving the onboarding experience of BlissContract customers - Developing a deep empathetic understanding of our diverse users by conducting research, user interviews, data analysis, experiments and usability testing - Using … Defining and tracking key KPIs/metrics, sharing learnings to multiple internal and external stakeholders - Use this data to find opportunities to innovate, improve customer experience and increase adoption. - Being passionate about all things product and helping maintain a product culture across the business Requirements: - Experience in more »

interact with a varied group of stakeholders to drive up the understanding of customers across the organisation, helping to shape our future strategies, improve customer experience, deepen engagement, drive revenue, and improve business efficiencies. Key Accountabilities/Responsibilities : Develop new and improve existing models of customer behaviour … under the direction of the data manager within the team. Be that churn models, time series forecast models, value assessment of the customer base or other more specific and target models. Contribute to develop new and improve existing segmentations that can used in marketing activity and across the business … and describe customers. Deploy models into production so they can be consumed by other analytical teams across the business. Deliver complex descriptive and predictive customer behavioural analytics. Bring external thinking to the Company by maintaining an awareness of analytics usage in retail and other sectors and by keeping abreast more »

with the Business Analysts and Solution Architects to understand the business requirements and processes. Configure the Sapio products to meet time, budget, quality and customer success criteria. Train customers on the configuration and use of the Sapio Sciences products. Support customers in the subsequent implementation of the configuration. Support … customer deliverables as defined by the SA/BA in the subsequent implementation of the configuration. Provide help on support portal to address customer's questions and issues on a rotating basis. Follow Sapio Sciences agile deployment methodology. Document customer feedback and ensure issues are addressed to … provide the best customer experience and ultimate success of the project. Meticulously manage all AE related deployment services documentation. Required Skills & Abilities: Strong programming skills with detailed knowledge of Python. Strong analytical, problem solving and fact-finding skills. Proven organizational skills, with the ability to deliver agreed workload more »

all areas of engineering and development, writing high-quality code and collaborating with the wider team to ensure our digital systems provide an exceptional experience for our customers. Your technical insights and contributions will be highly valued and will influence key business decisions. This role provides the perfect blend … as soon as possibleYour missionDevelop scalable, stable and efficient digital systems that enhance our marketplace. Write high-quality code for tech products that improve customer experience, reduce customer service issues and reduce costs. Be detail-conscious yet deadline-oriented, able to support technical decision-making to keep … with other developers and departments.Performance Tracking: Assist in the implementation and management of performance monitoring and issue alerting systems to help optimise user experience.Your experience (ideally):Depth of Knowledge: Computer Science/Related Degree as well as 4+ years of back-end/full stack development experienceScalability Skills: Experience more »

1. Customer Relationship Establishment & Business Opportunity Expansion In this capacity, you will play a key role within Alibaba Cloud’s business development team to recruit customers and partners and sell Alibaba Cloud global solutions to startups and small/medium clients in the UK, Nordic markets. This role needs … you will have the potential to grow your career through this exciting journey. 2. Product & Technological Value Delivery •Based on the understanding of the customer's industry and business background, help the customer to understand the technical value of Alibaba Cloud's products such as Apsara Stack, seven … partner. •Independently explain the standard Alibaba Cloud product solutions to customers; or with the support of Solutions Architect, independently explain the solutions matching the customer's business scenarios to customers, and clearly communicate the competitiveness of Alibaba Cloud product solutions and the business value that can be created for more »

any adjustments to assist you in applying for this role, please contact the email associated with this advert We are looking for an exceptional Customer Service Representative to join our Head Office team to provide a consistently effective, efficient and highly professional customer service to all internal and … external customers on mortgage related activities. You will provide excellent telephony support directly to our mortgage customers therefore great communication skills, first class customer service and the ability to work in a fast-paced environment is key for this role! You will join an open and inclusive team with … for driven and enthusiastic team members who want to be part of something brilliant!! Heres a taste of what youll be doing as a Customer Service Representative - We are looking for positive and engaging team members to support our customers by delivering an exceptional customer experience by more »

Number of Openings: 1 Worker Type: Permanent Position Overview: As a Service Controller you will oversee a team of engineers and ensure an excellent customer experience by optimising the resources to meet the customer needs efficiently whilst maintaining the high standard of service delivery Finning is the … in various industries, including mining, construction, petroleum, forestry, and a wide range of power systems applications. Job Description: Major Job Functions Understand & respond to customer requests, assessing & prioritising their need and identifying the actions to take place with agreed timescales. Allocate the most appropriate resources to address the customers … to ensure delivery of high levels of customers’ satisfaction whilst maintaining service profitability. Ensure adherence to service processes and procedures to ensure consistent extraordinary customer service delivery. Specific Skills Customer service skills and ability to develop strong customer relations Planning and organising skills Attention to detail Influencing more »

lifecycle and helping them outperform their competition through speed and innovation. Apexon brings together distinct core competencies – in AI, analytics, app development, cloud, commerce, CX, data, DevOps, IoT, mobile, quality engineering and UX, and our deep expertise in BFSI, healthcare, and life sciences – to help businesses capitalize on the unlimited … ones. There is wide variety of ways to get involved depending on your interests - from making Alloy Studio intuitive and improving user/developer experience, through making data modelling process seamless, providing connections to new types of databases, improving modelling language itself or optimising query execution time. You'll … complex software solutions Partnering effectively with client project teams A natural ability to mentor junior developers You’ll have: 5+ years of relevant work experience in a team-focused environment A Bachelor or Master degree in a computational field (Computer Science, Applied Mathematics, Engineering, or in a related quantitative more »

This is a full-time, temporary role working Monday – Friday until October 2024. The role is paying up to £26 per hour depending on experience to start ASAP. This role can be remote however must be in commutable distance to Cambridge to attend meetings when necessary. Full stack designer … Job Requirements: At the company, innovation springs from a team of individuals each collaborating and contributing their own perspectives, knowledge, and experience to advance the way the world works and lives. From earliest days, they have recognized that capturing and drawing from diverse points of view improves our products … looking for a UX Designer with a collaborative spirit to work with product management, SW development, and business stakeholders to provide design and user experience direction and leadership. This role requires a strong interest in new technology and a passion for providing the best customer experience possible. more »

This is a full-time, temporary role working Monday - Friday until October 2024. The role is paying up to £26 per hour depending on experience to start ASAP. This role can be remote however must be in commutable distance to Cambridge to attend meetings when necessary. Full stack designer … Job Requirements: At the company, innovation springs from a team of individuals each collaborating and contributing their own perspectives, knowledge, and experience to advance the way the world works and lives. From earliest days, they have recognized that capturing and drawing from diverse points of view improves our products … looking for a UX Designer with a collaborative spirit to work with product management, SW development, and business stakeholders to provide design and user experience direction and leadership. This role requires a strong interest in new technology and a passion for providing the best customer experience possible. more »