not limited to: Stay updated on industry trends, market conditions, and competitor activities Gather market intelligence and provide feedback to management regarding product performance, customer preferences, and competitor strategies. Collaborate closely with the internal sales team, marketing department, and other stakeholders to align sales strategies, share customer insights … knowledge, sales techniques, and professional development. Manage and maintain a CRM base of existing customers Establish and maintain strong relationships with customers to enhance customer loyalty and satisfaction. Understand customer needs via regular visits/calls to customers to promote and sell our innovative products and services Support … Proficiency in using CRM software and other sales-related tools. Technology experience preferred and an interest in Technology is a must. Previous experience in customer service Strong background in lead generation Be creative when faced with challenges and sharing best practice with peers. Confident to proactively work on your more »
not limited to: Stay updated on industry trends, market conditions, and competitor activities Gather market intelligence and provide feedback to management regarding product performance, customer preferences, and competitor strategies. Collaborate closely with the internal sales team, marketing department, and other stakeholders to align sales strategies, share customer insights … knowledge, sales techniques, and professional development. Manage and maintain a CRM base of existing customers Establish and maintain strong relationships with customers to enhance customer loyalty and satisfaction. Understand customer needs via regular visits/calls to customers to promote and sell our innovative products and services Support … Proficiency in using CRM software and other sales-related tools. Technology experience preferred and an interest in Technology is a must. Previous experience in customer service Strong background in lead generation Be creative when faced with challenges and sharing best practice with peers. Confident to proactively work on your more »
Bridgend, Wales, United Kingdom Hybrid / WFH Options
Sadler Recruitment
drive sales growth through a wide range of globally recognised e-commerce platforms from Amazon to eBay to Decathlon and will aim to optimise customer online experiences and use data to improve performance. This role will be responsible for Coordinating and growing the eCommerce and Amazon capabilities globally. Managing … maintaining and updating the E-commerce platform (s). Monitor and analyse market trends, customer behaviour and competitor activities. Create and manage marketing campaigns, including email marketing, social media advertising, SEO/SEM and affiliate marketing. Analyse data including web analytics and customer insights. Monitor and respond to … customer feedback. Prepare reports on key metrics, sales trends, customer behaviour and campaign effectiveness. Implement strategies to increase sales, improve product rankings, and maximize revenue on the Amazon platform. Leveraging Amazon Brand Analytics or other third-party analytics tools looking at Search frequency, Market Basket Analysis, Repeat purchase more »
understanding how existing customers use the extranet and public website estate. • Roll-out of a comprehensive approach to event and conversion tracking for core customer audiences across websites and extranet platform using GTM. • Working with local marketing teams to implement call tracking technologies such as ResponseTap and Google Call … KPIs, dashboards and reports through the implementation of scripts. • Maintenance of country-specific PPC optimisation scripts to enable continuous status reporting through automation. • Provide customer insights to assist in the development of content marketing plans to target and convert the most profitable customers. • Assist in the management of PPC … at devising and implementing scripts to automate manual processes for large datasets. • Hand's on PPC and SEO experience in monitoring and targeting core customer audiences to increase acquisition. • Highly numerate and analytical, able to work with large amounts of data to extract clear customer focused insights. • Excellent more »
South East London, London, United Kingdom Hybrid / WFH Options
Stepstone UK
channel, Totaljobs on a 12 month FTC. Working in the Ecommerce and Digital department you willbe able to identify opportunities for revenue growth and customer experience improvements and be the key point of contact for eCommerce stakeholders when it comes to understanding funnel performance on the website, A/… B testing and wider customer insights. As well as this, you will be responsible for developing recommendations based on your insights and creating the right testing frameworks, analyse conversion and how customers navigate through the website, identify pain-points, and suggest ideas of what can be tested next to … making sure current tracking implementation is correct and up to date Create relevant dashboards to set benchmarks and measure the impact of changes (e.g. customer acquisition, competitor analysis, new vs returning customer behaviour) A/B testing ideation, setup and owning of Optimizely eCommerce experimentation Analysing qualitative data more »
strategy to establish the company as a market player in renewable energy solutions, driving revenue growth and profitability. Lead market research, competitive analysis, and customer insights to identify emerging trends, market opportunities, and customer needs in the renewable energy sector. Drive product innovation and development by conceptualizing, prioritizing … Collaborate closely with executive leadership, cross-functional teams, and external partners to set strategic priorities, deploy go-to-market initiatives. Establish and maintain key customer relationships, serving as a trusted advisor and strategic partner to drive value creation, address customer needs, and foster long-term partnerships. Provide leadership … industry trends, with expertise in PV solar, battery storage, inverters, and energy management systems. Proven ability to build and nurture strategic partnerships, alliances, and customer relationships to achieve business objectives and drive sustainable growth. Strong analytical skills with the ability to analyze market data, financial metrics, and performance indicators more »
and banking partners. Develop a progressive and innovative product roadmap, working with IT colleagues, to deliver further revenue growth, underpinned by strong market and customer insights. Lead the go to market plans for these products and propositions. Measure and report against a set target of customer and financial … teams, gaining buy-in for go to market plans Lead innovation and develop new revenue opportunities for the Card Services business, reviewing market/customer insights and working closely with partners to execute effectively The person: Commercially astute with demonstrable capability of owning a P&L Demonstrate tenacity and … new revenue growth opportunities Combines strategic thinking with demonstrable hands on product and propositions experience Good understanding of technology, IT and legal standards Highly customer focused Highly organised with planning/project skills Strong attention to detail Enjoys working at pace and takes the team with them Excellent written more »
and behave, and how to build brand awareness and acquire customers in the Middle East. You will be the voice of the Middle East customer in the business and use data-driven insights to inform how we innovate. You will be responsible for total Middle East GMV (revenue), site … Create and own trading calendars for our ecommerce sites in the Middle East Own the analytical and CRO tools that will help unlock greater insight to build hypotheses and then test in order to generate incremental output against your KPIs. Own all visual merchandising for the ecommerce sites in … tools you need to deliver your objectives, quickly resolving any short-term bugs or general functionality issues. Build expert knowledge in the Middle East customer insights, retail benchmarking, consumer trends, ecommerce trends, payment landscape, logistics landscape and marketing best practices. Be the voice of the Middle East within Localised more »
Riverside East, 2 Millsands, Sheffield, South Yorkshire, England Hybrid / WFH Options
IRWIN MITCHELL LLP
to identify areas for improvement and make recommendations for changes. This will involve designing and creating reports that provide valuable insights into service levels, customer insights and system availability. By analysing this data, you will contribute to the enhancement of IT delivery processes, seeking opportunities to improve efficiency, effectiveness … and customer satisfaction. To achieve these goals, you may implement industry best practices, adopt new technologies, or streamline workflows. Through your contributions, you will play a key role in ensuring that service levels are maintained, concerns and issues are addressed promptly, and IT operations are continuously improved. Training Estio more »
Salford, Greater Manchester, North West, United Kingdom
Scope
Head of Omnichannel and Customer Delivery Scopes eCommerce Hub Salford The Head of Omnichannel and Customer Experience is accountable for leading Scope's ecommerce business into our next stage of growth. And turning this into a future significant income stream for the charity. The role Develop and drive … the implementation of an eCommerce strategy. Commission and drive a programme to garner customer insights across all channels. Collaborate with the Head of Retail Shops to connect Scopes online and brick and mortar propositions. Use customer insights to inform the buying and merchandising of new goods. To return … significant profit margins for the charity. Use customer insights to inform future brick and mortar propositions. Including brand and format and the instore experience. Lead on plans to strengthen our partnerships with retail corporate donors. To diversify and grow quality stock donations to drive income and deliver profit. About more »
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
Interquest Group
Product and Marketing Manager is a key role in the evolution and growth of our client's business and will be responsible for translating customer/market insights and industry knowledge into winning propositions. The successful candidate will manage the assigned Printhead and Textile solutions/services within the … management activities for the assigned products and services, in close collaboration with strategic partners . Develop, assigned services roadmap, and market propositions based on customer, and competitor analyses, to ensure the offerings are leading the market needs and expectations Value proposition development based on customer insights Support sales … including making prospect/customer visits, providing sales training content, contributing to internal and external social communities/blogs/portals, and facilitating sales training activities Facilitate pricing (price setting) decisions and margin optimization Support upstream marketing activities (e.g. buyer personas, competitive positioning, market requirements, launch plan) and drive more »
channel CRM program across App, Email, and other touchpoints as relevant. You’ll be a part of a fast-paced environment, tasked with driving customer engagement and retention. Key Duties & Responsibilities: Plan and deliver effective communications for customer retention, revenue and engagement. Evaluate and improve CRM Comms. Automated … content, app push notifications, in-app messaging, and other touchpoint impacts. Leverage data to deliver a personalised and targeted journey for the Beauty Bay customer, and ensure a fluid journey exists to on site content. Ensure effective end-to-end delivery of CRM Comms including planning, briefing, copywriting, set … up, proofing, translation, implementation, and campaign/weekly reporting. Execute & help to develop customer segmentation , with communications that are appropriately targeted for best impact with territory and translation consideration. Drive success via the CRM testing programme , ensuring good visibility of overall results and testing mechanics to improve KPIs. Understand more »
Manager to drive quality of products in our growing community pharmacy function. You will have extensive experience driving the development of products through understanding customer insights and stakeholder requirements. If you want to be part of a company where you are valued and a role that allows you to … of the product management backlog, defining Epics and refining features to create a stable product roadmap which maintains a strategic focus in line with customer & stakeholder requirements. Other key responsibilities and accountabilities will include; Accountability for the end-to-end product lifecycle management Gather market research and customer … to internal and external stakeholders Using agile development principles, work collaboratively to define features, sequenced and delivered in a way that will deliver optimal customer and business value. Who you’ll be We need you to be an experienced Product Manager with a passion for innovation and developing products more »
Leicester, Leicestershire, East Midlands, United Kingdom
Samworth Brothers Limited
To Go & Savoury Pastry, primarily across our brands Urban Eat, Leaf & Loaf & West Cornwall Pasty Company. Delivering Innovation that is driven by consumer and customer insight. Continuously developing and introducing new and improved products to meet strategic objectives of the business and expectations of customers. Generating internal and external … briefs Conudcting market research to investigate and identify customer needs The Ideal Candidate We believe that success is built upon collaboration and diverse perspectives. At Samworth Brothers, we welcome candidates who are passionate about working together to achieve greatness. As a valued member of our team, you will bring more »
the relentless commitment to quality, ensuring each product surpasses high standards. Resolve and Improve: Lead the charge in addressing quality concerns ensuring effective resolution. Customer-Centric Innovation: Translate customer insights into actionable quality enhancements, embodying a culture of continuous improvement and lean manufacturing. KPIs: Monitor progress with insightful more »
the relentless commitment to quality, ensuring each product surpasses high standards. Resolve and Improve: Lead the charge in addressing quality concerns ensuring effective resolution. Customer-Centric Innovation: Translate customer insights into actionable quality enhancements, embodying a culture of continuous improvement and lean manufacturing. KPIs: Monitor progress with insightful more »
