101 to 125 of 131 Customer Retention Jobs in England

industries to lead digital transformations. ROLE: Work closely with clients on a regular basis to define project scope and deliverables. Work on projects around customer acquisition and retention. Help to improve overall digital strategy and campaigns. REQUIREMENTS: Proficiency in Python and SQL Excellent communication skills with proven experience working … with stakeholders or clients Demonstrated value and impact in your work, presented well on your cv Experience working with customer/marketing focused data more »

next level? Read on and apply today to be part of our innovative team! The Role As a Technical Product Owner, you will represent customer requirements and manage the delivery of robust solutions on the Zoho platform. Working collaboratively to manage the delivery of the product roadmap, you'll … provide solution enhancements that meet user requirements in a timely and cost-effective manner, driving customer satisfaction and retention. Youll create detailed specifications and prototypes and test and communicate conceptual ideas and design rationale to customers, ensuring a cohesive user experience. Additionally, you will: - Create, test and modify custom more »

CRM Executive Manchester £28,000 Forward Role are working with a global, fast paced, B2B business that are in hyper growth mode. Here, no 2 days are the same. You'll work in a stylish and modern top floor office more »

and maintain a robust sales pipeline through strategic networking · Conduct product demonstrations to showcase our solutions effectively · Provide exceptional after-sales support to ensure customer satisfaction and retention · Act as a liaison between clients and internal teams, advocating for customer needs and providing valuable feedback Requirements … industry · Door-to-door sales experience · Local industry knowledge would be considered a plus · Proven track record of exceeding sales targets and delivering exceptional customer service · Strong proficiency in sales methodologies and CRM tools · Excellent communication and negotiation skills · Ability to work autonomously and manage time effectively · Tech-savvy more »

Purpose The Relationship Manager (RM) is key to AtlasEdge’s account management, client retention and revenue generation strategy. The RM is responsible for working with all stakeholders to ensure continued client satisfaction, reducing churn and identifying opportunities to increase revenue. The RM will operate as the ‘ cement between … account manager and RM) Support the account manager on contract renewals consistent with the approach of new opportunities. Renewals to be undertaken when a customer has been identified by the business as being a named account to actively engage on a renewal. General administration Working with stakeholders on ensuring … directed by Relationship Management leadership or VP, Client Services Essential Knowledge Fluent English oral and written skills Demonstrable experience in a similar role (ideally customer relationship/account management) The ability to actively listen and communicate effectively Data Centre experience desirable Intermediate level Microsoft Office Competencies Relating and Networking more »

It Managed Services. We have happy customers who love us for our honest and straightforward approach, our in-depth technical know-how and our customer-first service. We are now looking to employ an energetic Account Manager. If you have experience in communications focused B2B sales to SME and … them and their business. Every day will be busy and challenging but always varied, fun and rewarding. Every day you will need to: • Deepen customer relationships via phone, video, and email • Maximise the profitability of every customer through retention, cross-sell, and up-sell • Diversify your more »

case study 🦄 Reporting to: VP of Ops 👏 Company size: Start-up 🎯 Key Responsibilities: MUST HAVE B2B SaaS experience in a start-up environment Own customer satisfaction, retention, and expansion for all customers. Establish trusted relationships with each client to drive loyalty. Train and engage users around the … product and connect it to customers Define and implement scalable Customer Success processes. Experience upselling, understanding processes & can convey customer value. Have managed larger client relationships & can think strategically for $1bn+ accounts. This role will be siloed for the first 12 months then you will begin to start more »

Adobe Execution Manager Salary: National circa £40,000, London salary £50,000 - £60,000 We are looking for an expert CRM (Customer Relationship Management) system user, who has prior experience of building, quality checking and deploying marketing campaigns, to undertake the position of Adobe Execution Manager. Prior knowledge of … with ease. A bit about the job: This is a new role within our CRM Centre of Excellence, which sits within Aviva’s wider Customer & Marketing team. You will report into our Adobe Execution Lead and will be tasked with delivering campaigns, via Adobe Campaign, to support acquisition, cross … sell, customer engagement and retention across all Aviva products. You will also be responsible for the maintenance and optimising of all BAU campaigns, as well as accountable for building new, innovative campaigns. Aviva introduced “smart-working” in 2020 and encourage flexible working; however, the successful post-holder more »

for delivering incredible client experience in your building. Responsible for achieving target EBITDA through P&L management , leading your team , delivering targeted revenue, client retention and small office sales. External your clients, brokers and agents and all parties supporting the effective operational running of your building. Internal the … Follow the mantra of what is the right thing to do for the client? at all times to ensure that the voice of the customer is always front and foremost of your decision making. Potential clients - own and drive the client journey from end to end, ensuring we are … move - in, post move in feedback, regular business reviews, events , ancillary products ) Retention own the end to end renewal process, ensuring client retention is as per the your target in line with the financial requirements of the business within your budget/forecast. Commercials: Take responsibility more »

They seek an adept individual capable of overseeing various initiatives simultaneously, such as devising growth strategies for international markets, bolstering and preserving their global customer base, enhancing the online international experience to resonate locally, and orchestrating operational adjustments to uphold service excellence in new territories. They are looking for … daily relationships with international marketing agencies, technology partners, and business collaborators in key growth regions to align with the company's overarching strategy. Drive customer acquisition and retention efforts to ensure sustained growth and brand loyalty. Identify and assess multiple international growth opportunities by analysing datasets, monitoring more »

the client’s focal point for SGS Kn/CBE services post contract award and work to the agreed client plan. Focus on maintaining customer satisfaction and maximising the opportunities for expanding our service offering as well as revenue Develop and deploy global co-operative agreements within the SGS … and outcomes of the SGS services delivered. This includes performance reporting and trend analysis from the programs delivered. To achieve sales targets/client retention targets set by Global Head International Sales & Accounts. Qualifications PROFILE A post-secondary education (degree and/or diploma) in a Business-related more »

and repairing commercial ware washing equipment, including under-counter, pass-through, and rack conveyor dishwashers. Your primary objective is to ensure excellent service quality, customer satisfaction , and retention while maximizing profitability. You will perform on-site installations, diagnose, and resolve technical issues, and generate detailed service reports. … Following company protocols, you will collaborate with the technical team, share informat ion, and make recommendations based on customer requirements. Ownership of goals and targets, such as response times, first-time fix rates, customer satisfaction, stock management, productivity, and teamwork, will be essential to your success in this more »

across the UK, US and Europe Pre-IPO with over $100M in VC funding Clients: Mondolez, Pepsi, Cadbury, Nike, P&G The Role: The Customer Success Director is instrumental in driving client happiness and business growth on a global scale. Overarching responsibility for customer satisfaction and retention of Tier 1 accounts (80% brand direct) Management and development of junior team members Product expert; confident translating customer needs into product-led solutions Needs: The Customer Success Director will have a solid understanding of the AdTech and Media space. Coming from an AdTech vendor, or more »

customers onsite, fault-finding PLC, DCS, HMI, and SCADA systems using your technical competence and strong interpersonal skills whilst providing an exceptional level of customer service. Providing a consistent approach while working under your own initiative, with minimal supervision, and offering our customers the highest levels of service possible. … value to the services provided and achieving first-time fixes, leading to reduced breakdown times, lower costs to customers, reduction in invoice queries, gaining customer satisfaction and retention while helping to achieve market leadership. Having commercial awareness and an ability to recognise, promote and pursue new opportunities more »

Dyson, Ferrari, and Tesla. With SoftBank and Sequoia Capital backing and an impending IPO in 2 years, this company boasts an impressive 80% client retention rate, thanks to its innovative products and top-tier customer experience. Are you a go-getter, looking to work with global heavyweights more »

commitment to becoming the #1 IT MSP for SMEs in the UK, keeping our clients at the forefront of modern technology whilst delivering exceptional customer service. Our wide selection of services includes IT support, cybersecurity, cloud solutions, and more, all geared towards helping clients achieve their goals and grow … there! You could potentially be the latest addition to our supportive network as our new Account Manager. If you are confident at providing excellent customer service, this could be the perfect opportunity for you. Provided you have a genuine interest and enthusiasm for IT, we can offer you the … focus on building strong relationships with our clients by adding value wherever possible. Thanks to this approach, were able to boast a 97% client retention rate, giving each one the confidence to refer us onwards. Working with our Account Director, youll be required to: Build productive and profitable more »

how to operate and maintain fire detection systems effectively. Offer guidance on best practices for fire detection system management, system administration, and troubleshooting procedures. Customer Support: Offer technical support to clients during and after the installation process. Address any questions, concerns, or issues promptly and professionally to ensure customer more »

how to operate and maintain fire detection systems effectively. Offer guidance on best practices for fire detection system management, system administration, and troubleshooting procedures. Customer Support: Offer technical support to clients during and after the installation process. Address any questions, concerns, or issues promptly and professionally to ensure customer more »

commerce fulfilment revolution. Their innovative platform empowers merchants with a full suite of solutions to optimize transit times, reduce shipping costs, and deliver exceptional customer experiences. They are a passionate and collaborative team, dedicated to helping their clients thrive in the ever-evolving world of online commerce. Ideal Candidate … power of our platform. Partnering with clients to understand their unique needs and provide customized solutions. Building long-term, successful relationships that drive client retention and expansion. The 'Why' Make a real difference - empower ambitious entrepreneurs to achieve their e-commerce goals. Be part of a passionate and more »

efficient, and professional manner. It is an operational role, leading, monitoring, and supervising delivery teams. It will require first response to ad-hoc and customer requests , forging a link to delivery and management personnel.? The S ervice Delivery Managers focus is on keeping clients satisfied with the company's … and ensure quality and timeliness of their works are adhered, as well as own schedule of work.? Play an active role in the client retention programme for the Grounds Division.? Support the review and improvement of processes and activities, through the provision of accurate and insightful data.? Be more »

Chief Data Officers and senior management teams. From initial data consultancy services to evolving into multiyear data managed service relationships, our impressive 98% client retention rate underscores our commitment to excellence. The team combines consultancy & services led Enterprise sales and pre sales talent supported by an experienced executive … the relationship by continually seeking fresh client challenges to overcome. Required Experience The ideal candidate should demonstrate a relentless desire to excel in a customer-first sales environment, including: • Solid track record of executive-level selling based on business priorities and outcomes • Proven success in winning new clients through more »

work over long hours. The experience we need: We're seeking an experienced Client Manager with a proven track record in client success, retention, and upselling. The ideal candidate will have: At least 3 years of experience as a client manager in a digital marketing agency, preferably in … tasks. More About the Company: Working as part of a client-focused model which revolves around three key stakeholders: Client Managers: Responsible for client retention and satisfaction. Project Managers: Ensuring effective project delivery and profitability. SEO Strategists: Driving results by setting and achieving KPIs with clients. Operating in more »

work over long hours. The experience we need: We're seeking an experienced Client Manager with a proven track record in client success, retention, and upselling. The ideal candidate will have: At least 3 years of experience as a client manager in a digital marketing agency, preferably in … tasks. More About the Company: Working as part of a client-focused model which revolves around three key stakeholders: Client Managers: Responsible for client retention and satisfaction. Project Managers: Ensuring effective project delivery and profitability. SEO Strategists: Driving results by setting and achieving KPIs with clients. Operating in more »

Hackney (London Fields) Salary up to £38,000 depending on experience. The role We are looking for a CRM Executive to join our Retention marketing agency. You will be working with the CRM Manager and a team of copywriters and designers to deliver world-class email & SMS marketing … including strategy, campaign building, flow implementation and lead collection via popups. You will have experience using email marketing to increase brand engagement, loyalty and customer retention. You will implement best practices and strategies within email marketing, e-commerce, lifecycle, and funnel optimisation methodologies to drive performance for clients across … their team. Responsibilities Support lifecycle strategy and execution for clients on email and SMS, delivering results that drive engagement, repeat purchases, cross sell, retention, and lifetime value (LTV) Build and execute targeted email campaigns that drive engagement and retention across CRM channels Assist the CRM Manager more »

to join a well-established business who have a large control systems team and can support your professional development. They have a great client retention rate with high levels of repeat business, as well as a good flow of new customers within many sectors. Control Systems Engineer … Design & development of PLC Code from concept (Rockwell & Siemens) • SCADA Systems implementation • Electrical/Control Panel Design. • Testing of Electrical Systems - FAT • Travel to customer sites to carry out site commissioning activities (SAT), post installation support or customer training Control Systems Engineer - The Person: • Degree in Control Engineering more »