Customer Retention Jobs in England

76 to 100 of 131 Customer Retention Jobs in England

Underwriter, P&C

Leeds, England, United Kingdom
Hybrid / WFH Options
The Travelers Companies, Inc
we deliver a diverse range of industry-specific, combined property and casualty insurance solutions. Our commitment to excellence shines through our superior service and customer retention. Elevate your career as an Underwriter in Leeds or Manchester by becoming a key player in our Existing Business team on a permanent … client relationships through a high level of visibility and using a disciplined sales management approach (e.g. planning and follow-up for broker and prospective customer visits/meetings) in support of business objectives. Working with Distribution, effectively assist in the development, documentation and execution of sales plans with emphasis … and regions to foster business development across Travelers. Actively participate in regularly scheduled regional and product underwriting and/or sales meetings. Demonstrate superior customer service standards (consistency, quick response, knowledge of products) to meet Travelers' service standards. As an employee you are expected to act in an ethical more »
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Business Development Manager - DAAS/Endpoint Management

Surrey, South East, United Kingdom
Brook Street UK
growth by winning and retaining customers for our subscription-based products or services. You will work closely with the sales teams, marketing team, and customer success team to ensure that customers are satisfied and continue to subscribe. Key focus areas will be: Promoting and selling these solutions to businesses … other businesses to expand our reach and market presence * Sales Targets: Set and achieve sales targets and revenue goals on a consistent basis. * Client Retention: Ensure a high level of client satisfaction and retention through exceptional service and account management. * Reporting: Provide regular reports and updates … management team. * Collaborate with the marketing team to develop campaigns and strategies to attract new customers and retain existing ones. * Work closely with the customer success team to ensure a seamless onboarding process and ongoing customer support. * Product Knowledge: Maintain in-depth knowledge of DaaS/Endpoint management more »
Employment Type: Permanent
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Telematics Service Desk Analyst

Warwick, Warwickshire, West Midlands, United Kingdom
Hybrid / WFH Options
MSX International Limited
Are you a technically confident individual with customer focused mentality? MSX International has the job for you! MSX International are currently recruiting for a TSD Analyst for our prestigious client, Jaguar Land Rover. This is an exciting opportunity for a motivated candidate to join us in our partnership with … member of the team the TSD Analyst will be an integral component to the TSD department in achieving a best in class service, driving customer loyalty and retention through accurate incident management. In using your technical knowledge, you will investigate telematic concerns by going through a diagnostics … process to ensure customer satisfaction. Additionally, the TSD Analyst will: ? Become an expert in the Connected Car Technologies ? Oversee Global markets such as UK, USA, China, EU and Russia ? Case Management; incident management, technical/hierarchal escalations, ticket handling ? Investigations; product knowledge, technical expertise, initiative to think laterally ? Liaison more »
Employment Type: Permanent, Work From Home
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Senior Account Executive

London Area, United Kingdom
Hybrid / WFH Options
Dunbar Brown Group
and maintain strong relationships with key decision-makers, influencers, and stakeholders at client organizations. Collaborate closely with cross-functional teams including Marketing, Product, and Customer Success to drive customer acquisition and retention. Stay abreast of industry trends, competitor activities, and market developments to inform sales strategies and tactics. more »
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CRM Specialist

Leeds, West Yorkshire, Yorkshire, United Kingdom
Zealous Agency Limited
digital team helping to develop an effective database and CRM for the business. You will: Design and implement CRM strategy and initiatives to drive customer acquisition, retention, and engagement Design and implement data-driven, multi-channel marketing campaigns, including email, SMS, push notifications, and in-app messaging. more »
Employment Type: Permanent
Salary: £40,000
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Channel Marketing Manager

London Area, United Kingdom
iProov
strategy to drive recruitment, engagement, and revenue from our partner ecosystem. Directly collaborating with iProov's partners to execute co-marketing initiatives that enhance customer acquisition, retention, and revenue growth. Ensuring interlock across iProov's GTM globally and regionally, contributing to a scalable growth platform for partners. more »
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EU Amazon Manager - Zesty Paws

Hammersmith, England, United Kingdom
Hybrid / WFH Options
H&H Group
for the Amazon marketplace Experience in supplements (human or pet) is a plus Required Skills and Abilities: Data-Driven individual who has experience in customer acquisition and retention Amazon platform expert with a proven track record of driving growth over multiple years and working with internal amazon … customer teams and through Amazon Advertising. Strong analytical skills (metric-driven) with a proven ability to consume and understand data to get clear results and optimizations. Provides regular updates on metrics. Results-oriented self-starter that takes initiative without being asked and has a proven track record of excellent more »
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Head of Sales

London Area, United Kingdom
Hybrid / WFH Options
First Point Group
sales team, and fostering strong relationships with clients. You will play a crucial role in achieving our client’s sales targets and expanding their customer base. Hybrid-working (minimum of 3 days per week in the office in London). ***** PLEASE NOTE – sponsorship is not required so candidates must … work. Key Responsibilities: Strategy Development: Develop and implement effective sales strategies to achieve company objectives and revenue targets. Analyze market trends, competitor activities, and customer needs to identify growth opportunities. Leadership: Lead and motivate the sales team to maximize their performance and achieve sales targets. Provide coaching, training, and … skills and productivity. Relationship Management: Build and maintain strong relationships with key clients, understanding their needs and providing tailored solutions. Ensure high levels of customer satisfaction and retention through proactive communication and excellent service. Forecasting and Reporting: Monitor sales performance metrics, analyze sales data, and prepare regular more »
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Service Leader

Addlestone, Surrey, South East, United Kingdom
Schindler Limited
for managing all resources within their prescribed area in line with the Company rules, to meet the business targets for the Branch and ensure customer satisfaction. Measured variables include: Safety and Quality requirements and standards, Customer communication, portfolio retention and renewal, Business productivity & cost management and … debts including follow-up actions Deliver repair sales targets as determined by the Regional Director Execute leadership to Engineers and Technicians in matters of customer and employee satisfaction, adding value to the business, quality of work and operational efficiency Manage and follow-up actions of customer claims and … complaints Conduct periodic quality and safety audits and inspections to ensure service levels and customer satisfaction Accountable for the identification and resolution of sick or rouge units, supervise and follow-up of work performed, including developing plans for sick units in cooperation with the Regional Technical Specialist Manage chargeable more »
Employment Type: Permanent
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Accounts Executive - Cloud ERP Sales

London Area, United Kingdom
SJ Mobilita
by developing and executing effective sales strategies. • ERP Sales experience is a must. • Manage the full sales cycle from prospecting to closing deals, ensuring customer satisfaction and retention. • Pro-actively track competitor movements in the 1-5 years of proven SaaS sales closing experience, including Enterprise Sales, and consistent … activities, and market dynamics to inform strategic decision-making. • Contribute insights for product development based on client feedback. • Collaborate with marketing, product development, and customer success teams to ensure alignment and seamless customer experiences. Soft Skills : • Proven experience as an Account Executive in the SaaS, technology, or IT more »
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Internal Sales Representative - Fixed Term

Gravesend, Kent, South East, United Kingdom
Moove Lubricants
Internal Mobil by Moove accounts and supporting Mooves Account Managers. Responsibilities as our Internal Sales Representative are to: Focus on developing new and existing customer relationships, retention of existing trading accounts and acquisition of lapsed business Ensure knowledge of all internally managed accounts is thorough with sales … added value long-term sales approach Utilise technical advantages of a premium Mobil product in a competitive marketplace Responsible for profitable development and retention of new and existing customers Analyse, monitor and deliver upon defined KPI's Develop a comprehensive … knowledge of Mobil by Moove product strategy and technical advantages Work with the specialist marketing team, when required, to produce targeted communications, campaigns and customer programs Understand and effectively utilise the company's CRM system and ensure the Moove sales pipeline process is fully utilised and the required data more »
Employment Type: Contract
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Analytics Consultant

Greater London, England, United Kingdom
Hybrid / WFH Options
MSCI Inc
Position Overview Analytics Consultants act as trusted advisors to our clients across the region and have responsibility for managing the associated client relationships. Consultants look to develop deep linkages with our clients and help clients make best usage of our more »
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CRM Lead

Milton Keynes, Buckinghamshire, South East, United Kingdom
Hybrid / WFH Options
Homebase Ltd
As the CRM Lead, you will be responsible for developing and implementing effective CRM programs to enhance customer satisfaction, build loyalty, and drive overall business performance. Additionally, you will play a crucial role in generating actionable insights from data to inform strategic decision-making across Homebase. Working hours … depending upon experience) plus bonus earning potential. Key Responsibilities: CRM Strategy & Plan: Build strong relationships with the CRM agency and insight partners. Analyse customer behavior, preferences, and trends to inform marketing and sales strategies. Provide regular reports and dashboards to senior management, highlighting key performance indicators and actionable recommendations … personality to life and reinforces our brand's credentials. Marketing Campaigns & Trading: Develop and execute comprehensive CRM strategies with our delivery partner to enhance customer engagement, retention, and satisfaction. Collaborate with cross-functional teams, including commercial and other marketing channels, to align CRM initiatives with overall business more »
Employment Type: Permanent, Work From Home
Salary: £45,000
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CRM Consultant - Contract - Braze Experience

London, England, United Kingdom
Harnham
CRM Manager contractor with Braze experience on an initial 8 month contract. Key Responsibilities: Develop and execute comprehensive CRM strategies using Braze to enhance customer engagement and retention. Segment customer data and personalize communications to maximize relevance and effectiveness. Create automated workflows and campaigns to nurture leads, onboard … including marketing, product, and analytics, to align CRM initiatives with overall business objectives. Stay informed about industry trends and best practices in CRM and customer engagement to continuously improve our strategies. Experience Needed: Proven experience managing CRM initiatives, preferably in a media or digital marketing environment. Proficiency in Braze more »
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Project Manager

Chipping Campden, England, United Kingdom
Campden BRI
investment (ROI) and creating a continuous improvement culture for delivery of change. To own and lead individual change projects to transform the business, improve customer satisfaction/retention and increase commercial success. Analysis projects from a broad perspective understanding how the levers of operations, process, people and … risks, implementing contingencies. Working effectively with relevant stakeholders for efficient project implementation. Facilitate project meetings and direct/contribute to projects. Developing excellent leadership, customer relations and communication skills to liaise effectively with all project stakeholders and aid collaboration. Evaluate and review projects once completed for key lessons. Contribute more »
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Client Account Manager

Milton Keynes, Buckinghamshire, South East, United Kingdom
Hybrid / WFH Options
Aztech IT Solutions Ltd
new contracts are secured. The role requires a candidate with exceptional communication skills both written and oral who is an experienced presenter to all customer levels including board level executives. The successful Client Account Manager will have in-depth commercial experience within the IT industry, which you will have … of current & leading infrastructure technologies & solution vendors in the Microsoft marketplace appropriate to the larger SME & mid-market sectors and be capable of interpreting customer requirements and engaging in long term IT strategy and planning led sales discussions. You will also have responsibility for managing existing client relationships whilst … telecoms sectors. Key Responsibilities Developing account strategies to maximise Aztech IT revenue streams from all accounts. Nurturing and developing client relationships to ensure client retention & longevity of business. Secure new business opportunities working from targeted goals. To engage relevant technical and project resources in the business to aid more »
Employment Type: Permanent, Work From Home
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Senior Solutions Design Manager

England, United Kingdom
Tracker Recruitment
also play a crucial role in: New Business Development : Analysing customer requests and data to provide initial feedback and make informed decisions. Client Retention/Growth : Maintaining and enhancing relationships with existing clients through proactive engagement and data-driven optimisation. New Business Implementation : Ensuring seamless implementation of more »
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Project Manager

Bristol, Avon, South West, United Kingdom
Talent84 Ltd
subcontractors. Complete ownership and accountability of the delivery lifecycle from works request, survey and quotation, installation delivery, handover, documentation, contractor control, stakeholder management and customer satisfaction. Delivery of works in accordance with Health & Safety, Environment and Quality Procedures, Industry standards, Client and MOD standards, fully meeting Client expectations; to … and budget requirements. Ensuring the quality standards of both installations and service delivery as well as increasing revenue potential, and profitability and ensuring client retention and growth. Role Requirements Thorough knowledge and experience of Project Management Methodology. Experienced in the installation and testing of copper and fibre physical … is desirable but not essential. Professional, with excellent communication, negotiating skills, ability to control project finances and used to working within a highly pressured customer orientated organisation. A highly motivated self-starter with initiative and a flexible attitude to work. more »
Employment Type: Permanent
Salary: £50,000
Posted:

Senior Sales Executive

England, United Kingdom
Resillion
you to market. Job Description New Business Sales Executive – Cyber and QA Testing – Private Sector Practice - UK Wide Remote with travel to Resillion offices, customer locations and key industry events. We are seeking a dynamic and results-driven New Business - Cyber and Systems Testing Executive to drive new revenue … demonstrate the benefits of our testing services and differentiate us from competitors. Negotiate terms and pricing agreements with clients to maximize profitability while ensuring customer satisfaction and retention. Keep abreast of industry trends, competitive offerings, and market developments to identify new business opportunities and maintain a competitive edge. Maintain … opportunities. Exceptional organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously. Strong problem-solving abilities, with a customer-centric mindset and a focus on delivering value to clients. Proficiency in using CRM software and other sales productivity tools. Excellent verbal and written more »
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E-Commerce Trading Executive

Greater London, England, United Kingdom
Hybrid / WFH Options
Liforme (B Corp Certified)
breaking innovations and our commitment to environmental sustainability and using our business to promote social justice in the World. We have a market-leading customer service record and average 4.9* product and service reviews globally – we do not like to do things by halves! Our mission is to support … Your efforts will contribute to enhancing our digital marketing strategies, maximising channel sales, and supporting projects that drive traffic, improve website conversion, and foster customer engagement and retention. This role offers a unique opportunity to contribute to the growth and success of our E-Commerce, which is the core more »
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Client Manager (Team Leader)

Greater Leeds Area, United Kingdom
Top Recruit
a leading corporate travel company dedicated to providing seamless travel solutions for businesses around the globe. With a focus on efficiency, cost-effectiveness, and customer satisfaction, we strive to exceed our clients' expectations at every turn. Position Overview: We are seeking a dynamic and experienced Client Manager Team Leader … This hybrid role involves managing and leading a team of client managers, while also taking charge of troubleshooting, handling escalated issues, and ensuring that customer relationships are effectively managed and nurtured for long-term success. Responsibilities: Lead and motivate a team of client managers to achieve targets and deliver … exceptional service. Act as a point of escalation for complex client issues, ensuring timely resolution and preventing recurrence. Develop and implement strategies to enhance customer satisfaction and retention. Conduct regular performance reviews and provide coaching and mentoring to team members. Collaborate with other departments to streamline processes and improve more »
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Client Director

City Of Bristol, England, United Kingdom
Hybrid / WFH Options
The Workforce Development Trust
Trust corporate objectives. The post holder will: Deliver agreed annual sales and revenue targets in terms of new business, in-year revenue and client retention Identify, develop and secure a pipeline of opportunities across health and/or justice sector clients Design and develop successful proposals, bids and … and demonstrable experience of operating in a supplier/commissioner environment and of developing professional relationships with procurement decision-makers Exhibit excellent communication and customer service skills and an ability to obtain a comprehensive understanding of client issues and needs, translating those into business opportunities and solutions Exhibit strong more »
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Digital Marketing Executive B2B

Milton Keynes, Buckinghamshire, South East, United Kingdom
4CM Ltd
audiences. You will work across various digital channels, including social media, search engines, email and websites, to create compelling content, generate leads, and nurture customer relationships. By analysing campaign performance, staying abreast of industry trends and implementing optimisation strategies, you will drive measurable results and contribute to the overall … ongoing activities using our internal CRM system Dealing with client and press enquiries in a friendly and professional manner ensuring a high level of customer service is delivered. Both on the phone and in person Work co-operatively with colleagues to ensure that the team operates consistently and effectively … have a healthy attitude to work-life balance, we value our employees and the strengths they bring to our business. Our staff and client retention are very high, and our team loves the culture of the agency, one that is supportive, flexible and open. About You: You must more »
Employment Type: Permanent, Part Time
Salary: £26,000
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Account Manager/Digital Producer

Southampton, England, United Kingdom
Hybrid / WFH Options
Etch
proficient at scoping and planning the delivery of digital engineering projects. Preferably within a digital agency and a proven track record in sales, client retention, and growth. Excellent client-facing skills, organisational prowess, attention to detail, and strong written and verbal communication abilities are a must. Adaptability is … and to proactively come back and truly inspire them Organised with your own and others time to achieve deadlines Excellent track history with client retention and growth Fast, credible and quick to provide superlative client experience and communications Understands the goals and priorities of the client, the competitive more »
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Account Manager - Omdia

London, England, United Kingdom
Informa Tech
market and product understanding. Acting as the primary point of contact for clients, ensuring timely and successful delivery of Omdia’s solutions according to customer needs and objectives. Work with the marketing department to design and implement a marketing program geared toward our target segments. Work collaboratively to promote … makers, influencers, and industry stakeholders. Act as a trusted advisor to clients, understanding their business challenges and proposing tailored solutions. Ensure high levels of customer satisfaction and retention. Sales Targets and Reporting: Set ambitious sales targets and work towards exceeding them, contributing to the overall company revenue goals. Provide … foresight to anticipate obstacles and needs. Has gravitas and mental agility when presenting solutions, creates proposals and close sales based on thoughtful analysis of customer needs and expectations. Additional Information 25 days annual leave plus bank holidays, 4 days for volunteering and a day off for your Birthday! Friendly more »
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Customer Retention
England
10th Percentile
£29,225
25th Percentile
£34,375
Median
£50,000
75th Percentile
£62,188
90th Percentile
£77,500