Title - DesktopSupport Technician Location - Ghent, Belgium Job Type - 1 Year Contract Job Summary: The DesktopSupport Technician is responsible for providing advanced technical support and troubleshooting to end-users. This role involves addressing complex issues, maintaining hardware and software systems and ensuring optimal performance and user satisfaction. Key Responsibilities: Provide second-level technical support for desktop/laptop hardware, software, and peripheral issues. Diagnose and resolve advanced technical issues escalated from the L1 support team. Install, configure, and maintain operating systems, software applications, and system updates. Perform root cause analysis to identify recurring technical problems and develop solutions. Excellent in troubleshooting break/fix issues of windows and mac computers Assist … and VPN. Collaborate with IT team members on projects, upgrades, and implementations. Maintain accurate records of work performed, issues, and resolutions using the company's ticketing system. Provide remote support and troubleshooting for users working from home or in the field. Train and mentor junior support technicians as needed. Ensure compliance with IT policies, security protocols, and best More ❯
London, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
The L2 DesktopSupport Technician is responsible for providing advanced technical support and troubleshooting to end-users. This role involves addressing complex issues, maintaining hardware and software systems, and ensuring optimal performance and user satisfaction. Key Responsibilities: Provide second-level technical support for desktop/laptop hardware, software, and peripheral issues. Diagnose and resolve advanced … technical issues escalated from the L1 support team. Install, configure, and maintain operating systems, software applications, and system updates. Perform root cause analysis to identify recurring technical problems and develop solutions. Troubleshoot break/fix issues of Windows and Mac computers. Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN. Collaborate with IT team members … on projects, upgrades, and implementations. Maintain accurate records of work performed, issues, and resolutions using the company's ticketing system. Provide remote support and troubleshooting for users working from home or in the field. Train and mentor junior support technicians as needed. Ensure compliance with IT policies, security protocols, and best practices. Perform routine maintenance and inspections to More ❯
Warrington, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: DesktopSupport Specialist, Warrington, Cheshire Client: SISL Global Location: Warrington, Cheshire Job Category: Other EU work permit required: Yes Job Views: 3 Posted: 31.05.2025 Expiry Date: 15.07.2025 Job Description: Job Summary: The L2 DesktopSupport Technician is responsible for providing advanced technical support and troubleshooting to … end-users. This role involves addressing complex issues, maintaining hardware and software systems, and ensuring optimal performance and user satisfaction. Key Responsibilities: Provide second-level technical support for desktop/laptop hardware, software, and peripheral issues. Diagnose and resolve advanced technical issues escalated from the L1 support team. Install, configure, and maintain operating systems, software applications, and … and VPN. Collaborate with IT team members on projects, upgrades, and implementations. Maintain accurate records of work performed, issues, and resolutions using the company's ticketing system. Provide remote support and troubleshooting for users working from home or in the field. Train and mentor junior support technicians as needed. Ensure compliance with IT policies, security protocols, and best More ❯
Job Summary: The L2 DesktopSupport Technician is responsible for providing advanced technical support and troubleshooting to end-users. This role involves addressing complex issues, maintaining hardware and software systems and ensuring optimal performance and user satisfaction. Key Responsibilities: · Provide second-level technical support for desktop/laptop hardware, software, and peripheral issues. · Diagnose and … resolve advanced technical issues escalated from the L1 support team. · Install, configure, and maintain operating systems, software applications, and system updates. · Perform root cause analysis to identify recurring technical problems and develop solutions. · Excellent in troubleshooting break/fix issues of windows and mac computers · Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN. · Collaborate … with IT team members on projects, upgrades, and implementations. · Maintain accurate records of work performed, issues, and resolutions using the company's ticketing system. · Provide remote support and troubleshooting for users working from home or in the field. · Train and mentor junior support technicians as needed. · Ensure compliance with IT policies, security protocols, and best practices. · Perform routine More ❯
Warrington, England, United Kingdom Hybrid / WFH Options
SISL Global
Job Summary: The L2 DesktopSupport Technician is responsible for providing advanced technical support and troubleshooting to end-users. This role involves addressing complex issues, maintaining hardware and software systems and ensuring optimal performance and user satisfaction. Key Responsibilities: · Provide second-level technical support for desktop/laptop hardware, software, and peripheral issues. · Diagnose and … resolve advanced technical issues escalated from the L1 support team. · Install, configure, and maintain operating systems, software applications, and system updates. · Perform root cause analysis to identify recurring technical problems and develop solutions. · Excellent in troubleshooting break/fix issues of windows and mac computers · Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN. · Collaborate … with IT team members on projects, upgrades, and implementations. · Maintain accurate records of work performed, issues, and resolutions using the company's ticketing system. · Provide remote support and troubleshooting for users working from home or in the field. · Train and mentor junior support technicians as needed. · Ensure compliance with IT policies, security protocols, and best practices. · Perform routine More ❯
Guildford, England, United Kingdom Hybrid / WFH Options
SISL Global
Job Summary: The L2 DesktopSupport Technician is responsible for providing advanced technical support and troubleshooting to end-users. This role involves addressing complex issues, maintaining hardware and software systems and ensuring optimal performance and user satisfaction. Key Responsibilities: · Provide second-level technical support for desktop/laptop hardware, software, and peripheral issues. · Diagnose and … resolve advanced technical issues escalated from the L1 support team. · Install, configure, and maintain operating systems, software applications, and system updates. · Perform root cause analysis to identify recurring technical problems and develop solutions. · Excellent in troubleshooting break/fix issues of windows and mac computers · Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN. · Collaborate … with IT team members on projects, upgrades, and implementations. · Maintain accurate records of work performed, issues, and resolutions using the company's ticketing system. · Provide remote support and troubleshooting for users working from home or in the field. · Train and mentor junior support technicians as needed. · Ensure compliance with IT policies, security protocols, and best practices. · Perform routine More ❯
Longbenton, Tyne and Wear, UK Hybrid / WFH Options
SISL Global
Job Summary: The L2 DesktopSupport Technician is responsible for providing advanced technical support and troubleshooting to end-users. This role involves addressing complex issues, maintaining hardware and software systems and ensuring optimal performance and user satisfaction. Key Responsibilities: · Provide second-level technical support for desktop/laptop hardware, software, and peripheral issues. · Diagnose and … resolve advanced technical issues escalated from the L1 support team. · Install, configure, and maintain operating systems, software applications, and system updates. · Perform root cause analysis to identify recurring technical problems and develop solutions. · Excellent in troubleshooting break/fix issues of windows and mac computers · Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN. · Collaborate … with IT team members on projects, upgrades, and implementations. · Maintain accurate records of work performed, issues, and resolutions using the company's ticketing system. · Provide remote support and troubleshooting for users working from home or in the field. · Train and mentor junior support technicians as needed. · Ensure compliance with IT policies, security protocols, and best practices. · Perform routine More ❯
Longbenton, England, United Kingdom Hybrid / WFH Options
SISL Global
Job Summary: The L2 DesktopSupport Technician is responsible for providing advanced technical support and troubleshooting to end-users. This role involves addressing complex issues, maintaining hardware and software systems and ensuring optimal performance and user satisfaction. Key Responsibilities: · Provide second-level technical support for desktop/laptop hardware, software, and peripheral issues. · Diagnose and … resolve advanced technical issues escalated from the L1 support team. · Install, configure, and maintain operating systems, software applications, and system updates. · Perform root cause analysis to identify recurring technical problems and develop solutions. · Excellent in troubleshooting break/fix issues of windows and mac computers · Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN. · Collaborate … with IT team members on projects, upgrades, and implementations. · Maintain accurate records of work performed, issues, and resolutions using the company's ticketing system. · Provide remote support and troubleshooting for users working from home or in the field. · Train and mentor junior support technicians as needed. · Ensure compliance with IT policies, security protocols, and best practices. · Perform routine More ❯
Milton Keynes, England, United Kingdom Hybrid / WFH Options
SISL Global
Job Summary: The L2 DesktopSupport Technician is responsible for providing advanced technical support and troubleshooting to end-users. This role involves addressing complex issues, maintaining hardware and software systems and ensuring optimal performance and user satisfaction. Key Responsibilities: · Provide second-level technical support for desktop/laptop hardware, software, and peripheral issues. · Diagnose and … resolve advanced technical issues escalated from the L1 support team. · Install, configure, and maintain operating systems, software applications, and system updates. · Perform root cause analysis to identify recurring technical problems and develop solutions. · Excellent in troubleshooting break/fix issues of windows and mac computers · Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN. · Collaborate … with IT team members on projects, upgrades, and implementations. · Maintain accurate records of work performed, issues, and resolutions using the company's ticketing system. · Provide remote support and troubleshooting for users working from home or in the field. · Train and mentor junior support technicians as needed. · Ensure compliance with IT policies, security protocols, and best practices. · Perform routine More ❯
Heanton Punchardon, England, United Kingdom Hybrid / WFH Options
SISL Global
day ago Be among the first 25 applicants Direct message the job poster from SISL Global The L2 DesktopSupport Technician is responsible for providing advanced technical support and troubleshooting to end-users. This role involves addressing complex issues, maintaining hardware and software systems and ensuring optimal performance and user satisfaction. Key Responsibilities: · Provide second-level technical … support for desktop/laptop hardware, software, and peripheral issues. · Diagnose and resolve advanced technical issues escalated from the L1 support team. · Install, configure, and maintain operating systems, software applications, and system updates. · Perform root cause analysis to identify recurring technical problems and develop solutions. · Excellent in troubleshooting break/fix issues of windows and mac computers … and VPN. · Collaborate with IT team members on projects, upgrades, and implementations. · Maintain accurate records of work performed, issues, and resolutions using the company's ticketing system. · Provide remote support and troubleshooting for users working from home or in the field. · Train and mentor junior support technicians as needed. · Ensure compliance with IT policies, security protocols, and best More ❯
Milton Keynes, England, United Kingdom Hybrid / WFH Options
SISL Global
Get AI-powered advice on this job and more exclusive features. Direct message the job poster from SISL Global The L2 DesktopSupport Technician is responsible for providing advanced technical support and troubleshooting to end-users. This role involves addressing complex issues, maintaining hardware and software systems and ensuring optimal performance and user satisfaction. Key Responsibilities: · Provide … second-level technical support for desktop/laptop hardware, software, and peripheral issues. · Diagnose and resolve advanced technical issues escalated from the L1 support team. · Install, configure, and maintain operating systems, software applications, and system updates. · Perform root cause analysis to identify recurring technical problems and develop solutions. · Excellent in troubleshooting break/fix issues of windows … and VPN. · Collaborate with IT team members on projects, upgrades, and implementations. · Maintain accurate records of work performed, issues, and resolutions using the company's ticketing system. · Provide remote support and troubleshooting for users working from home or in the field. · Train and mentor junior support technicians as needed. · Ensure compliance with IT policies, security protocols, and best More ❯
Guildford, England, United Kingdom Hybrid / WFH Options
SISL Global
Get AI-powered advice on this job and more exclusive features. Direct message the job poster from SISL Global The L2 DesktopSupport Technician is responsible for providing advanced technical support and troubleshooting to end-users. This role involves addressing complex issues, maintaining hardware and software systems and ensuring optimal performance and user satisfaction. Key Responsibilities: · Provide … second-level technical support for desktop/laptop hardware, software, and peripheral issues. · Diagnose and resolve advanced technical issues escalated from the L1 support team. · Install, configure, and maintain operating systems, software applications, and system updates. · Perform root cause analysis to identify recurring technical problems and develop solutions. · Excellent in troubleshooting break/fix issues of windows … and VPN. · Collaborate with IT team members on projects, upgrades, and implementations. · Maintain accurate records of work performed, issues, and resolutions using the company's ticketing system. · Provide remote support and troubleshooting for users working from home or in the field. · Train and mentor junior support technicians as needed. · Ensure compliance with IT policies, security protocols, and best More ❯
our world in the process. We want you to find your spark. Because that's what drives you to be better, be more and ultimately, be more fulfilled. Deskside Support Contract (6 Months duration). 5 days onsite Enschede, Netherlands Job description: 1. On-Site Desk-Side Support: Experience with hardware-related issues such as desktops, laptops, printers … thin clients, network devices, and Wi-Fi networks. 2. Troubleshooting Complex Issues: Ability to resolve hardware failures, configuration problems, and software-related issues. 3. Operating System Support: Experience troubleshooting OS-level issues 4. Email Configuration and Support: Configure email accounts Outlook, Office 365) and resolve related configuration issues to ensure proper functionality 5. Basic Networking Knowledge: Familiarity with … and plant locations) Administration of Collaboration tools like Microsoft Teams, Zoom, Webex etc. Video Conference Systems administration H/W and S/W issue for the user's Desktop/Laptop/Printer. Troubleshooting of daily operational issues on Mailing, OneDrive,Teams, connectivity, and mobility etc. Any driver related issues with Printer, Scanner, biometric devices, web camera etc. More ❯
Social network you want to login/join with: DesktopSupport – Migration Project, Portsmouth col-narrow-left Client: Location: Portsmouth, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Reference: f5201efa79a6 Job Views: 4 Posted: 22.06.2025 Expiry Date: 06.08.2025 col-wide Job Description: Your New Role You will be joining as an Interim … SC Cleared Migration Support Specialist and will be responsible for supporting the device refresh and migration process, ensuring the seamless transition of equipment and system access in line with project requirements. Your Key Responsibilities • Migration Setup: Assist with the initial setup of the migration process and Refresh Clinic. • Device Handling: Move the required quantity of devices from onsite storage … Management: Accurately update the contractor's workflow system at all relevant steps. • Issue Reporting: Promptly identify and escalate any migration-related issues to the contractor engineer and site manager. • Support Escalation: Where immediate resolution is not possible, escalate issues to the onsite Post-Migration Support Engineer. • Stock Management: Conduct daily manual stock checks and report findings to the More ❯
The Group You'll Be A Part Of The Deskside Support Team Lead is responsible for overseeing the deskside support team, ensuring the delivery of high-quality IT support services to end-users. This role involves managing day-to-day operations, coordinating with other IT teams, and driving continuous improvement in service delivery in alignment with ITIL … best practices. Aufgaben Team Leadership: Lead, mentor, and manage the deskside support team, including L1 and L2 support engineers. Assign tasks, monitor performance, and provide regular feedback to team members. Foster a positive and collaborative team environment. Service Delivery: Ensure timely and effective resolution of IT support requests and incidents. Monitor Deskside performance metrics and implement improvements … Documentation: Generate regular reports on Deskside performance, incidents, and asset management. Maintain accurate and up-to-date documentation of processes, procedures, and configurations. Profil Experience: Proven experience in IT support, with at least 2-3 years in a leadership or supervisory role. Familiarity with ITIL framework and best practices. Technical Skills: Strong technical knowledge of IT hardware, software, and More ❯
IT DesktopSupport Technician Location: Harrogate Start Date: end of July IR35 Status: Inside IR35 via Umbrella Pay Rate : £150p/d JOB SUMMARY Manage and participate in the support of IT systems, projects and staff across the organisation. A detailed knowledge of systems and infrastructure is required to diagnose complex integrated service issues. Do you have More ❯
Trade Floor/DesktopSupport – London - Contract We are seeking an IT Support technician to assist an Investment Bank with Trade Floor and User support. Working in the IT Support team and wider production department with day to day business as usual activities. Responsibilities: Day to Day support and maintenance of IT, including liaising with … office and IT teams on norms and standards and helping to bridge the skills and knowledge gap. Following correct processes and procedures in line with standard operating procedures. Telecoms support included. Tasks and Skills required Provide high quality IT support Good level of knowledge in all areas of IT troubleshooting - Windows OS environment Good level of knowledge on More ❯
Trade Floor/DesktopSupport – London - Contract We are seeking an IT Support technician to assist an Investment Bank with Trade Floor and User support. Working in the IT Support team and wider production department with day to day business as usual activities. Responsibilities: Day to Day support and maintenance of IT, including liaising with … office and IT teams on norms and standards and helping to bridge the skills and knowledge gap. Following correct processes and procedures in line with standard operating procedures. Telecoms support included. Tasks and Skills required Provide high quality IT support Good level of knowledge in all areas of IT troubleshooting - Windows OS environment Good level of knowledge on More ❯
Social network you want to login/join with: DesktopSupport Specialist, London (City of London) Client: System Recruitment Specialists Location: London (City of London), United Kingdom Job Category: Other - EU work permit required: Yes Job Views: 4 Posted: 16.06.2025 Expiry Date: 31.07.2025 Job Description: Trade Floor/DesktopSupport – London - Contract We are seeking an … IT Support technician to assist an Investment Bank with Trade Floor and User support. Working in the IT Support team and wider production department with day to day business as usual activities. Responsibilities: Day to Day support and maintenance of IT, including liaising with head office and IT teams on norms and standards and helping to bridge … the skills and knowledge gap. Following correct processes and procedures in line with standard operating procedures. Telecoms support included. Tasks and Skills required Provide high quality IT support Good level of knowledge in all areas of IT troubleshooting - Windows OS environment Good level of knowledge on IT protocols - TCP/IP, DNS, DHCP etc Good level of knowledge More ❯
Social network you want to login/join with: Trade Floor/DesktopSupport – London - Contract We are seeking an IT Support technician to assist an Investment Bank with Trade Floor and User support. Working in the IT Support team and wider production department with day to day business as usual activities. Responsibilities: Day to Day … support and maintenance of IT, including liaising with head office and IT teams on norms and standards and helping to bridge the skills and knowledge gap. Following correct processes and procedures in line with standard operating procedures. Telecoms support included. Tasks and Skills required Provide high quality IT support Good level of knowledge in all areas of More ❯
Description SAIC is seeking incumbent and external talent to support the Department of Homeland Security HQ DesktopSupport Services 3.0 (DSS 3.0) contract. These positions will provide a broad range of desktop and end-user services in support of DHS's mission to safeguard the American people, our homeland, and our values. Services include but … are not limited to: call/contact center services, help desk services, service desk support services, end-user support services, network operations and maintenance support services, operation and maintenance of the DHS HQ A-LAN, engineering support services, and project management services. The positions are contingent upon contract award anticipated for August 2025 with an September More ❯
more. Base pay range Direct message the job poster from We Source Talent London x5 Days in Office (Zone 1) Award Winning Global Media Agency are looking for a DesktopSupport Specialist based in their very cool offices in Central London. You will have access to one-one training on the role and the opportunity to grow organically … Music, Sports and Media brands from across the Globe and they have offices in London and New York, a real Global powerhouse What you will be doing : On-site support for exposure and the group companies. Deploying Macs and Windows using JAMF and other MDM tools Delivery of IT Induction to new employees. Morning checks of boardroom computers for … early shift. Responsibility for DesktopSupport levels and satisfaction company-wide. What you'll bring: At least 1years proven commercial experience in a similar role with Mac Products Provide 1st line DesktopSupport for requests via phone, email and the web. Provide 2nd Line DesktopSupport for requests via phone, email and the web. More ❯
Harrogate, North Yorkshire, Yorkshire, United Kingdom
Global Technology Solutions Ltd
IT DesktopSupport Technician Location: Harrogate Start Date: end of July IR35 Status: Inside IR35 via Umbrella Pay Rate : £150p/d JOB SUMMARY Manage and participate in the support of IT systems, projects and staff across the organisation. A detailed knowledge of systems and infrastructure is required to diagnose complex integrated service issues. Provide specialist knowledge … and guidance on technical aspects of systems and services, and act as a local expert and reference point. Responsibilities include: assist in the delivery of IT support for hardware, software and peripheral equipment used in an organisation; successfully resolve IT support calls in a timely and efficient manner; perform installations, configurations, relocations and decommissioning of computer hardware and … software; fault-find and rectify problems; track progress of IT support calls; escalate issues as appropriate; and promote good practice in the use of hardware and software and IT security. DUTIES AND RESPONSIBILITIES OF THE POST To ensure that all IT services provided within the organisation support the delivery and for the service to become associated with efficiency More ❯
mental health consultations, 2nd medical opinions and much more Employee Assistance Programme where you can access free webinars for stress awareness and counselling sessions Group Income Protection which will support you with an income if you are unable to work long term, as a result of an illness or injury Health and Wellbeing Programmes and apps including gym discounts More ❯
Deskside Support Engineer - Fluent in Dutch What makes Cognizant a unique place to work? The combination of rapid growth and an international and innovative environment! This is creating a lot of opportunities for people like YOU - people with an entrepreneurial spirit who want to make a difference in this world.At Cognizant, together with your colleagues from all around the … companies and help them become more flexible, more innovative, and more successful. This is your chance to be part of the success story: we are looking for a Deskside Support Engineer - Boxmeer/OSS to join our Infrastructure Services Team. Studies show that women and underrepresented groups tend to apply for jobs only when they fulfill 100% of the … automation and a software-defined data center (SDDC), by delivering services through a business-aligned Catalog model. More information? Please visit About Role: We are looking for a Deskside Support Engineer . This position will take responsibility for managing ticket system and working collaboratively with customer and internal teams, Candidate should have some hold on Dutch language. Role & Responsibilities More ❯