Skills. Experience with Antivirus Software. Experience with Microsoft Office. Experience installing and troubleshooting software applications. Experience installing and troubleshooting printers. Experience in supporting Citrix. ITIL best practice certification Project methodology and certification Project involvement and moving projects forward. Hardware troubleshooting skills. An excellent understanding of computer hardware i.e., CPUs, memory more »
Certified Network Associate (CCNA)/Cisco Certified Network Professional (CCNP). VMWare Certified Professional (VCP). Microsoft Certified IT Professional (MCITP). Azure Fundamentals. ITIL Foundation Version 3 or 4. more »
certifications are a plus. • Excellent demand management, planning, and organization skills. • Ability to work out of hours, including evenings and weekends. • Familiarity with ITIL environments and ServiceNow is beneficial. more »
driving technical bridges. IT skills to understand and articulate infrastructure and application problems to stakeholders as appropriate. Excellent interpersonal, communication and organizational skills Certified ITIL (Foundation) V3/4 Should talk English and Spanish with good verbal and written skills Airline Domain knowledge or relevant industry experience Good Knowledge on more »
Azure commercial and 21Vianet tenants (China) A degree in computer sciences or another related area Working knowledge of/familiarity with ITIL. Certification to ITIL Foundation level is a minimum Working knowledge of/familiarity with Project Management principles. Certification to Prince 2 Foundation level or equivalent Agile certification. Previous more »
City of London, London, United Kingdom Hybrid / WFH Options
Networking People (UK) Limited
Azure commercial and 21Vianet tenants (China) A degree in computer sciences or another related area Working knowledge of/familiarity with ITIL. Certification to ITIL Foundation level is a minimum Working knowledge of/familiarity with Project Management principles. Certification to Prince 2 Foundation level or equivalent Agile certification. Previous more »
Employment Type: Contract
Rate: £700 - £850 per day + Deemed Inside IR35 determination
AD, Mobile support for iOS/Android OS mobile devices. Relevant educational qualifications in IT or related field Excellent problem-solving skills Knowledge of ITIL best practices Ability to work effectively in a team Strong communication and customer service skills Familiarity with various operating systems and platforms Job Offer Service more »
AD, Mobile support for iOS/Android OS mobile devices Experience of using ITSM tools such as Cherwell, ServiceNow, Service Desk plus, Halo etc. ITIL Foundation Level knowledge or Higher (desirable) Hands on knowledge of Telephony, including mobile devices and within Microsoft Teams Well-organised approach to work planning and more »
a business analysis capacity to capture client requirements Essential certifications • Agile based project management certification such as Agile Certified Practitioner Desirable certifications: • SCRUM Master • ITIL (or another process best practice such as Six Sigma or COBIT) • Agile Foundation or Practitioner • ServiceNow certifications Responsibilities (not limited to): Manage large-scale client more »
remediation, audit actions, risk and threat registers and security reviews. Apply analytical and problem solving skills to incidents, requests and problems (as defined by ITIL) Triage calls as they arrive, making initial assessments around impact and urgency to derive priority Proactively manage major/significant IT incidents. Service Improvement Proactively more »
performance and modified SLA patterns to resolve operational issues.Able to work under pressure and meet deadlines.Self-motivation and able to take responsibility.Experience and Education:ITIL V4 Certified.Experience leading a multicultural, worldwide team.Experience successfully evolving IT processes.BS/BA or relevant work experience.Strong English written and verbal skills required.SummaryLocation: United Kingdom more »
thrive in a fast-paced, high energy, and demanding team-oriented environment. Collaborative to work across multi geography teams and members. Sound knowledge of ITIL disciplines. Excellent customer facing/customer service skills. Flexible work in rotational shifts during business hours. Flexible to provide On-Call out of hours support. more »
competently with pressure and able to priorities workload Must be a team player and take ownership Strong interpersonal and communication skills Understanding of the ITIL framework IT Infrastructure & Systems Engineer London based (hybrid) Salary £50,000-£60,000 If you think you could be a good match for this role more »
M365). A good ability to understand and explain IT solutions and issues to a non-technical audience is desirable. Experience working in an ITIL/ISO 27001 environment. Desired technical skills Infrastructure technologies including DHCP, DNS, WINS, Active Directory, Group Policy. Dell and HP server hardware, include VxRail Systems more »
competently with pressure and able to priorities workload Must be a team player and take ownership Strong interpersonal and communication skills Understanding of the ITIL framework IT Infrastructure & Systems Engineer London based (hybrid) Salary £50,000-£60,000 If you think you could be a good match for this role more »
London, England, United Kingdom Hybrid / WFH Options
ITRS
workflows Knowledge of IT Governance, Risk & Compliance processes. Broad knowledge of Data Protection and GDPR Experience of BCP management and overview Good understanding of ITIL A person in this role would benefit from the following: Experience using IT security and compliance tools such as Qualys, MS Defender, Purview Darktrace, Digital more »
deliver the best service we can to our Users. Be the face and central point of all incoming IT queries and issues, with following ITIL best practice to ensure we always deliver high-standards of operations Liaise with colleagues in London and external support/3rd party to deliver resolutions more »
SASE. Bachelor's degree Computer Science/Engineering/Technology or equivalent experience is required CCIE/CCNP/CCDP certification, or equivalent, preferred. ITIL certification advantageous Highly collaborative along with independent critical thinking and creative problem-solving skills Highly organised and detail-oriented, with the ability to keep many more »
predictive analytics.Familiarity with information management practices, system development life cycle management, IT services management, agile and lean methodologies, infrastructure and operations, and EA and ITIL frameworks (eg TOGAF, Zachman)Ability to define, maintain and manage architecture models, frameworks, and artifacts and their building blocks (lower-level component) for the enterprise.Ability more »
SQL Netbackup LANDesk call logging and Service Management tool set ServiceNow call logging In possession of or able to gain the appropriate security clearance ITIL Fundamentals in best practise would be advantageous. Clearance Requirements: Clearance to Start: SC Clearance for Role: SC What we do for you: At Leidos we more »
City of London, London, United Kingdom Hybrid / WFH Options
Networking People (UK) Limited
years' experience delivering Office 365 solutions A degree in computer sciences or another related area Working knowledge of/familiarity with ITIL. Certification to ITIL Foundation level is a minimum Working knowledge of/familiarity with Project Management principles. Certification to Prince 2 Foundation level or equivalent Agile certification. Previous more »
Employment Type: Contract
Rate: £550 - £580 per day + Deemed Inside IR35 determination
threats and to make sure that all of the Cyber Security Services are fit for purpose.This is a central role that supports the full ITIL process flow, which includes an extensive range of services and stakeholders, in a fast-paced challenging environment. The candidate will be required to provide customer more »
and cleansing of data across systems. Knowledge & Experience Proven experience working in 1 st and 2 nd line support role Experience of working with ITIL processes within an organisation, in particular, incident, request, change and problem Management Experience working in a customer facing technical role Proven experience working with and more »
effective Problem Management. Job Specifications: Experience: background preferable years proven experience in an IT support role (1st/2nd line) of working to an ITIL framework in a service desk capacity Windows Server 2016 – 2022 365 Support for Email, SharePoint, OneDrive and Teams Directory Management 10, 11 Operating System Support more »
/22. Familiarity with basic network protocols A commitment to knowledge sharing and clear, detailed documentation. Ideally, previous experience and knowledge of ticketing systems - ITIL Framework. Ideally, prior experience with Watchguard firewalls Technically inquisitive, with a proven ability to keep up to date under your own initiative. Problem solver with more »
