126 to 150 of 243 SLA Jobs

Intraday and Scheduling Specialist

Hiring Organisation
Salt Services SA
Location
Lisboa, Portugal
Employment Type
Permanent
Salary
EUR Annual
Nice to have Knowledge of forecasting, scheduling, and capacity planning principles. Experience managing multilingual or multi-market operations. Understanding of KPI frameworks such as SLA, AHT, and FCR. What we offer Competitive compensation package aligned with the role Meal allowance Transportation allowance Health insurance Real opportunities for professional growth ...

IT Field Engineer

Hiring Organisation
CRG TEC
Location
Blackpool, Lancashire, North West, United Kingdom
Employment Type
Permanent
Microsoft cloud technologies, and troubleshoot networking issues across DNS, DHCP and TCP/IP. Youll work across VMware and Hyper-V, manage tickets within SLA, liaise with third parties and see issues through to resolution. Who we are looking for Youll have 23 years MSP experience and be operating ...

Infrastructure Manager

Hiring Organisation
Digital Waffle
Location
Tamworth, Staffordshire, England, United Kingdom
Employment Type
Full-Time
Salary
£65,000 - £70,000 per annum
within budget. Budget & Vendor Management Manage annual IT budgets and ensure resources are used cost-effectively. Build and maintain strong vendor relationships, ensuring SLA compliance. Technology & Innovation Stay up to date with technology trends and best practices. Recommend and implement innovations to improve IT operations. ...

Senior Data Engineer

Hiring Organisation
emagine
Location
Portugal
Employment Type
Permanent
Salary
EUR Annual
reusable libraries Collaborate with domain teams through pair-programming and structured knowledge transfer Support production operations: data quality, governance, lineage, observability, cost, and SLA management What You Bring Experience & Technical Skills Experience delivering data products and pipelines Hands-on experience with: Amazon Web Services Snowflake dbt Labs Microsoft Azure Witboost ...

Commercial Billing/Invoicing Manager

Hiring Organisation
Tenth Revolution Group
Location
Newcastle Upon Tyne, England, United Kingdom
Billing team, driving performance to meet productivity & quality targets through workflow management/continuous coaching. Oversee day-to-day operation including allocation of workload, SLA adherence, and prioritisation of invoicing tasks across global regions (UK, EUROPE, APAC and USA) Monitor team productivity/output through daily dashboards, performance metrics Ensuring ...

Senior SAP Analyst

Hiring Organisation
E3 Recruitment
Location
Warrington, Cheshire, North West, United Kingdom
Employment Type
Permanent
Salary
£80,000
posture, and technical standards are audit-ready. Own SAP run operations across internal teams and external service providers. Establish proactive monitoring, incident runbooks, and SLA governance. Lead major incident response, root cause analysis, and corrective actions. I Am Keen To Speak To Candidates With The Following Experience A Bachelor ...

Business Data Analyst

Hiring Organisation
Jonathan Lee Recruitment Ltd
Location
Harrow, Middlesex, United Kingdom
Employment Type
Contract
Contract Rate
GBP 45,000 Annual
Drive scalable strategies for lead acquisition, qualification, and nurturing at various stages, ensuring smooth collaboration across stakeholders. - Provide structured reporting on lead flow and SLA adherence, enabling refinement of lead management tactics. - Collaborate with stakeholders to maintain accuracy, optimise efficiencies, and identify roadmaps for improvement in lead flow and management. ...

Business Data Analyst

Hiring Organisation
Jonathan Lee Recruitment
Location
Edgware, Middlesex, England, United Kingdom
Employment Type
Contractor
Contract Rate
£45,000 per annum
Drive scalable strategies for lead acquisition, qualification, and nurturing at various stages, ensuring smooth collaboration across stakeholders. - Provide structured reporting on lead flow and SLA adherence, enabling refinement of lead management tactics. - Collaborate with stakeholders to maintain accuracy, optimise efficiencies, and identify roadmaps for improvement in lead flow and management. ...

Business Data Analyst

Hiring Organisation
Jonathan Lee Recruitment Ltd
Location
Edgware, Harrow, Greater London, United Kingdom
Employment Type
Contract
Contract Rate
£45000/annum hybrid working, 33 days hols, health package
Drive scalable strategies for lead acquisition, qualification, and nurturing at various stages, ensuring smooth collaboration across stakeholders. - Provide structured reporting on lead flow and SLA adherence, enabling refinement of lead management tactics. - Collaborate with stakeholders to maintain accuracy, optimise efficiencies, and identify roadmaps for improvement in lead flow and management. ...

Data Platform Lead

Hiring Organisation
Connells Group HQ
Location
Caldecotte, Milton Keynes, Buckinghamshire, England, United Kingdom
Employment Type
Full-Time
Salary
Competitive salary
FinOps; PaaS; Alerting and Monitoring Desirable: Experience of managing teams of over 5+ people in a complex, challenging environment setting and managing against SLA’s and business objectives. Experience of GitHub, Git Actions, Terraform, Zero Trust architectures and PaaS. Preferably educated to graduate level with a bachelor’s degree ...

Production PM

Hiring Organisation
act digital
Location
Lisboa, Portugal
Employment Type
Permanent
Salary
EUR Annual
optimizations # Set up operations in hours not worked and WE depending on the criticality of the projects. # Definition and validation of the SLA for the production support part and the KPI will have to work in harmony with the FINOPS/Decommissioning Management/Obsolescence functions to ensure ...

Customer Success Manager

Hiring Organisation
LTPlabs
Location
Porto, Portugal
Employment Type
Permanent
Salary
EUR Annual
involve the right internal teams for more complex topics. Be fully accountable for the end-to-end management of client issues, ensuring proper prioritization, SLA compliance, internal coordination and full visibility for the client. Coordinate with project, tech and delivery teams to guarantee sustained quality and continuous improvement of deliverables. ...

Sales Operations Executive

Hiring Organisation
Convergence Group Ltd
Location
Solihull, West Midlands, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£35,000
approved offerings. Helping improve processes, turnaround times, and sales efficiency. Acting as the link between Sales, Pre-Sales, suppliers, and internal teams. Monitoring SLA's and hitting KPIs around quoting speed, pipeline contribution, and customer satisfaction. What We're Looking For 2 years' experience in sales support, sales admin ...

3rd Line Infrastructure Engineer

Hiring Organisation
COMPUTACENTER (UK) LIMITED
Location
Milton Keynes, Buckinghamshire, South East, United Kingdom
Employment Type
Permanent
wider call management. What youll do Technical 80% Call and incident Management Respond to service calls and resolve incidents to ensure SLA targets are achieved Increase the First Time Fix rate Adhere to escalation procedures Assist with technical escalations for other team members Monitor call queue and follow up with … incidents Ensure accurate completion of all incident records and associated paperwork Monitor and update the call management system as required Assist with SLA reporting What youll need 5+ years' experience managing, maintaining, configuring and troubleshooting large scale hybrid environments 3+ years' experience with Microsoft Windows Server Operating Systems, Windows Active ...

Service Desk Team Leader - Software

Hiring Organisation
Reality Solutions Ltd
Location
Hull, North Humberside, North East, United Kingdom
Employment Type
Permanent
Salary
£30,000
outstanding customer experience. Key Responsibilities: Lead and mentor the Service Desk team to deliver a high quality support service Oversee ticket allocation, prioritisation, and SLA adherence Act as an escalation point for complex technical issues Support onboarding, training, and development of team members Monitor team performance, workload, and customer satisfaction ...

Junior Project Manager

Hiring Organisation
Dovetail HRS
Location
HP12, Sands, Buckinghamshire, United Kingdom
Employment Type
Contract
Contract Rate
£23000 - £27000/annum
role will involve contract scrutiny, customer contact and ordering services as specified from the relevant suppliers via CRM system within agreed SLA's. The role will also involve the management and coordination of order workloads, progress reports and service updates for both the business and customers, whilst ensuring the customer ...

Senior Automation Engineer

Hiring Organisation
OAL Group
Location
Peterborough, Cambridgeshire, East Anglia, United Kingdom
Employment Type
Permanent
high-impact issues through to full resolution, provide structured root cause analysis and corrective action reports, and maintain clear escalation pathways. You make sure SLA response and resolution targets are met. A typical week depends on where your projects and support contracts sit in the cycle. During development phases ...

Senior Data & AI Operations Engineer

Hiring Organisation
emagine
Location
Porto, Portugal
Employment Type
Permanent
Salary
EUR Annual
team and driving technical excellence. Strategic Responsibilities Technical Leadership: Set the standards for system monitoring, job scheduling, and configuration across the entire BI landscape. SLA Management: Ensure timely data delivery for business reporting, adhering to strict SLAs and business agreements. Process Optimization: Work with the development team to ensure that ...

Senior Technical Delivery Manager

Hiring Organisation
Stackstudio Digital Ltd
Location
Norwich, Norfolk, East Anglia, United Kingdom
Employment Type
Contract
Contract Rate
From £500 to £550 per day
risks, and trade-offs in executive steering forums. Proven ability to govern multi-vendor delivery ecosystems-system integrators, platform vendors, and data providers - ensuring SLA and contractual compliance. Solid technical delivery background across MDM/Customer 360, data integration (APIs, streaming, CDC), data engineering (lakehouse, ETL/ELT, orchestration ...

Mobile Lead Engineer

Hiring Organisation
Integral UK Ltd
Location
Maidenhead, Berkshire, South East, United Kingdom
Employment Type
Permanent
Primary point of contact for all engineering related matters from the client teams. Ensure that the Contract efficiently meets all the relevant KPI & SLA requirements. Taking ownership of the clients needs and purse good communications with the customer in order to build a stable relationship. Always carry out the works ...

Managed Print Field Engineer

Hiring Organisation
The Maine Group
Location
London, South East, England, United Kingdom
Employment Type
Full-Time
Salary
£33,500 per annum
environment. Key Responsibilities Servicing and supporting Canon, Ricoh and Kyocera devices Diagnosing and resolving equipment faults on client sites in accordance with SLA requirements Carrying out both reactive repairs and planned preventative maintenance Ensuring all work is completed within agreed response times and to a high professional standard Installing ...

Operations Manager

Hiring Organisation
Eligo Recruitment Ltd
Location
Holstebro, Denmark
Employment Type
Permanent
/7. What You’ll Accomplish Lead daily operations of a Tier III/Tier IV data centre facility Drive 100% uptime performance and SLA delivery Manage engineering teams, shift supervisors and technicians Oversee preventative maintenance and asset lifecycle management Ensure compliance with health, safety and regulatory standards Improve operational ...

IT Support Manager - 9 Month FTC

Hiring Organisation
Quantock Talent Limited
Location
Reading, Berkshire, England, United Kingdom
Employment Type
Contractor
Contract Rate
£40,000 per annum
distribution of internal and external reports. · Monitoring the service desk system to ensure that all tickets are correctly logged, prioritised and handled within SLA · Write and maintain documentation that aids support and the customer (FAQ’s, troubleshooting guides, Knowledge base articles) · Proactively identify ways to improve processes and ultimately ...

Senior Vmware (Vulnerability Remediation)

Hiring Organisation
Hays Technology
Location
City, Manchester, United Kingdom
Employment Type
Contract
Contract Rate
GBP 575 Daily
completion within agreed timelines. Key Objectives Assess and validate vulnerability findings across the VMware estate. Remediate critical and high-risk vulnerabilities within defined SLA windows. Reduce overall risk exposure through patching, upgrades, configuration hardening, and compensating controls. Provide clear reporting on remediation status, risk acceptance, and outstanding actions. Review ...

Senior Vmware (Vulnerability Remediation)

Hiring Organisation
Hays Specialist Recruitment Limited
Location
Manchester, Lancashire, England, United Kingdom
Employment Type
Full-Time
Salary
£575 per day
completion within agreed timelines. Key Objectives Assess and validate vulnerability findings across the VMware estate. Remediate critical and high-risk vulnerabilities within defined SLA windows. Reduce overall risk exposure through patching, upgrades, configuration hardening, and compensating controls. Provide clear reporting on remediation status, risk acceptance, and outstanding actions. Review ...