SLA Job Vacancies

151 to 175 of 725 SLA Jobs

DCEO Chief Engineer, ADC InfraOps DCEO

Reston, Virginia, United States
Amazon Data Services, Inc
center, escalating to the Data Center Facility Manager as needed - Perform root cause analysis of equipment failures - Troubleshoot and report of facility and data sever-level events within internal SLA - Create and deploy new standard practices for Engineering Operations Technicians, Chief Engineers, and vendor support teams - Provide training and guidance to Engineering Operations Technicians - Ensure all safety procedures are adhered More ❯
Employment Type: Permanent
Salary: USD Annual
Posted:

DCEO Chief Engineer, ADC InfraOps DCEO

Fairfax, Virginia, United States
Amazon Data Services, Inc
center, escalating to the Data Center Facility Manager as needed - Perform root cause analysis of equipment failures - Troubleshoot and report of facility and data sever-level events within internal SLA - Create and deploy new standard practices for Engineering Operations Technicians, Chief Engineers, and vendor support teams - Provide training and guidance to Engineering Operations Technicians - Ensure all safety procedures are adhered More ❯
Employment Type: Permanent
Salary: USD Annual
Posted:

DCEO Chief Engineer, ADC InfraOps DCEO

Woodbridge, Virginia, United States
Amazon Data Services, Inc
center, escalating to the Data Center Facility Manager as needed - Perform root cause analysis of equipment failures - Troubleshoot and report of facility and data sever-level events within internal SLA - Create and deploy new standard practices for Engineering Operations Technicians, Chief Engineers, and vendor support teams - Provide training and guidance to Engineering Operations Technicians - Ensure all safety procedures are adhered More ❯
Employment Type: Permanent
Salary: USD Annual
Posted:

DCEO Chief Engineer, ADC InfraOps DCEO

Herndon, Virginia, United States
Amazon Data Services, Inc
center, escalating to the Data Center Facility Manager as needed - Perform root cause analysis of equipment failures - Troubleshoot and report of facility and data sever-level events within internal SLA - Create and deploy new standard practices for Engineering Operations Technicians, Chief Engineers, and vendor support teams - Provide training and guidance to Engineering Operations Technicians - Ensure all safety procedures are adhered More ❯
Employment Type: Permanent
Salary: USD Annual
Posted:

DCEO Chief Engineer, ADC InfraOps DCEO

Burke, Virginia, United States
Amazon Data Services, Inc
center, escalating to the Data Center Facility Manager as needed - Perform root cause analysis of equipment failures - Troubleshoot and report of facility and data sever-level events within internal SLA - Create and deploy new standard practices for Engineering Operations Technicians, Chief Engineers, and vendor support teams - Provide training and guidance to Engineering Operations Technicians - Ensure all safety procedures are adhered More ❯
Employment Type: Permanent
Salary: USD Annual
Posted:

DCEO Chief Engineer, ADC InfraOps DCEO

Vienna, Virginia, United States
Amazon Data Services, Inc
center, escalating to the Data Center Facility Manager as needed - Perform root cause analysis of equipment failures - Troubleshoot and report of facility and data sever-level events within internal SLA - Create and deploy new standard practices for Engineering Operations Technicians, Chief Engineers, and vendor support teams - Provide training and guidance to Engineering Operations Technicians - Ensure all safety procedures are adhered More ❯
Employment Type: Permanent
Salary: USD Annual
Posted:

DCEO Chief Engineer, ADC InfraOps DCEO

Alexandria, Virginia, United States
Amazon Data Services, Inc
center, escalating to the Data Center Facility Manager as needed - Perform root cause analysis of equipment failures - Troubleshoot and report of facility and data sever-level events within internal SLA - Create and deploy new standard practices for Engineering Operations Technicians, Chief Engineers, and vendor support teams - Provide training and guidance to Engineering Operations Technicians - Ensure all safety procedures are adhered More ❯
Employment Type: Permanent
Salary: USD Annual
Posted:

DCEO Chief Engineer, ADC InfraOps DCEO

West Mclean, Virginia, United States
Amazon Data Services, Inc
center, escalating to the Data Center Facility Manager as needed - Perform root cause analysis of equipment failures - Troubleshoot and report of facility and data sever-level events within internal SLA - Create and deploy new standard practices for Engineering Operations Technicians, Chief Engineers, and vendor support teams - Provide training and guidance to Engineering Operations Technicians - Ensure all safety procedures are adhered More ❯
Employment Type: Permanent
Salary: USD Annual
Posted:

DCEO Chief Engineer, ADC InfraOps DCEO

Dunn Loring, Virginia, United States
Amazon Data Services, Inc
center, escalating to the Data Center Facility Manager as needed - Perform root cause analysis of equipment failures - Troubleshoot and report of facility and data sever-level events within internal SLA - Create and deploy new standard practices for Engineering Operations Technicians, Chief Engineers, and vendor support teams - Provide training and guidance to Engineering Operations Technicians - Ensure all safety procedures are adhered More ❯
Employment Type: Permanent
Salary: USD Annual
Posted:

DCEO Chief Engineer, ADC InfraOps DCEO

Fort Belvoir, Virginia, United States
Amazon Data Services, Inc
center, escalating to the Data Center Facility Manager as needed - Perform root cause analysis of equipment failures - Troubleshoot and report of facility and data sever-level events within internal SLA - Create and deploy new standard practices for Engineering Operations Technicians, Chief Engineers, and vendor support teams - Provide training and guidance to Engineering Operations Technicians - Ensure all safety procedures are adhered More ❯
Employment Type: Permanent
Salary: USD Annual
Posted:

DCEO Chief Engineer, ADC InfraOps DCEO

Fort Myer, Virginia, United States
Amazon Data Services, Inc
center, escalating to the Data Center Facility Manager as needed - Perform root cause analysis of equipment failures - Troubleshoot and report of facility and data sever-level events within internal SLA - Create and deploy new standard practices for Engineering Operations Technicians, Chief Engineers, and vendor support teams - Provide training and guidance to Engineering Operations Technicians - Ensure all safety procedures are adhered More ❯
Employment Type: Permanent
Salary: USD Annual
Posted:

DCEO Chief Engineer, ADC InfraOps DCEO

Mount Vernon, Virginia, United States
Amazon Data Services, Inc
center, escalating to the Data Center Facility Manager as needed - Perform root cause analysis of equipment failures - Troubleshoot and report of facility and data sever-level events within internal SLA - Create and deploy new standard practices for Engineering Operations Technicians, Chief Engineers, and vendor support teams - Provide training and guidance to Engineering Operations Technicians - Ensure all safety procedures are adhered More ❯
Employment Type: Permanent
Salary: USD Annual
Posted:

DCEO Chief Engineer, ADC InfraOps DCEO

Falls Church, Virginia, United States
Amazon Data Services, Inc
center, escalating to the Data Center Facility Manager as needed - Perform root cause analysis of equipment failures - Troubleshoot and report of facility and data sever-level events within internal SLA - Create and deploy new standard practices for Engineering Operations Technicians, Chief Engineers, and vendor support teams - Provide training and guidance to Engineering Operations Technicians - Ensure all safety procedures are adhered More ❯
Employment Type: Permanent
Salary: USD Annual
Posted:

DCEO Chief Engineer, ADC InfraOps DCEO

Fairfax Station, Virginia, United States
Amazon Data Services, Inc
center, escalating to the Data Center Facility Manager as needed - Perform root cause analysis of equipment failures - Troubleshoot and report of facility and data sever-level events within internal SLA - Create and deploy new standard practices for Engineering Operations Technicians, Chief Engineers, and vendor support teams - Provide training and guidance to Engineering Operations Technicians - Ensure all safety procedures are adhered More ❯
Employment Type: Permanent
Salary: USD Annual
Posted:

Managed Services Architect

Cardiff, South Glamorgan, United Kingdom
Hybrid / WFH Options
ARO
services are not only operationally sound but also aligned with client expectations and experiences. Operational Excellence: Translate client needs into operational realities Design services that balance experience (XLA), performance (SLA), and efficiency (KPI) Identify and mitigate risks through thoughtful service design What we are looking for? Essential Experience of successfully bidding for Managed Services contracts both formal tender and standard … is important Process improvement using LSS techniques or similar Experience of process transformation to decrease cost/improve efficiency/client experience Experience of designing and implementing XLA/SLA and a broad range of relevant KPI's Automation and associated techniques with Service Management tools including Service Catalogue based approaches Contact channel integration and management Ability to define & design More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

NMC Engineer

Wokingham, Berkshire, South East, United Kingdom
M Group Energy
maintenance to keep everything in top shape. Want to come and be a part of it? What will you be doing? Provide or support rapid network fault resolution within SLA, ideally before critical service impact. Take proactive ownership of technical issues across the network environment, coordinating with Service Desks to ensure accurate incident handling and escalation to the appropriate resolution More ❯
Employment Type: Permanent
Posted:

Senior Engagement Manager

London, United Kingdom
Hybrid / WFH Options
Capgemini
development, cloud management, consultancy, and third party sub-contractors. We include a strong focus on delivering 'value-add' to our clients - 'just' delivering the contracted service and meeting the SLA's is not sufficient in todays' market. Understanding the clients' business and challenges and bringing solutions to them to improve their P&L is the type of Service required and More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Support Analyst (1st Line) Professional Services Leeds

Leeds, Yorkshire, United Kingdom
Hybrid / WFH Options
Radar Healthcare
hours/week). What you'll be doing to make a difference: Providing excellent customer service with clear communication and empathy. Logging and responding to support queries within SLA guidelines. Investigating and resolving issues. Escalating tickets to higher support levels as necessary. Collaborating with internal teams to align support with implementation and operational goals. Contributing to the development of More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Alexa Language Operations Specialist - German, Alexa Information & Ads

London, United Kingdom
Amazon
blockers and share language specific defect trends to fix problems at the root - Provide detailed data and communication in tickets, documenting your investigation actions and next steps - Adhere to SLA thresholds for defects and stakeholder requests while ensuring all tasks are implemented to our high bar for quality processes - Generate service metrics using scripts and/or documentation - Apply your More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Technical Support Specialist - French, Alexa Information & Ads

London, United Kingdom
Amazon
blockers and share language specific defect trends to fix problems at the root - Provide detailed data and communication in tickets, documenting your investigation actions and next steps - Adhere to SLA thresholds for defects and stakeholder requests while ensuring all tasks are implemented to our high bar for quality processes - Generate service metrics using scripts and/or documentation - Apply your More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Technical Support Specialist- German, Alexa Information & Ads

London, United Kingdom
Amazon
blockers and share language specific defect trends to fix problems at the root - Provide detailed data and communication in tickets, documenting your investigation actions and next steps - Adhere to SLA thresholds for defects and stakeholder requests while ensuring all tasks are implemented to our high bar for quality processes - Generate service metrics using scripts and/or documentation - Apply your More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Alexa Language Operations Specialist - French, Alexa Information & Ads

London, United Kingdom
Amazon
blockers and share language specific defect trends to fix problems at the root - Provide detailed data and communication in tickets, documenting your investigation actions and next steps - Adhere to SLA thresholds for defects and stakeholder requests while ensuring all tasks are implemented to our high bar for quality processes - Generate service metrics using scripts and/or documentation - Apply your More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Support Analyst (1st Line) Professional Services Leeds

Leeds, Yorkshire, United Kingdom
Hybrid / WFH Options
Radar Healthcare
make a difference: Provide an excellent customer experience day to day through clear communication, empathy and understanding. Log and respond to support queries by phone and email within agreed SLA's. Investigate and problem solve incoming queries and issues. Triage and escalate tickets to our 2 nd and 3 rd Line Support teams. Work closely with other internal teams to More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Unit4 ERP Support Analyst

Edinburgh, United Kingdom
Hybrid / WFH Options
Morgan Hunt UK Limited
Providing 1st and 2nd line support for Unit4 ERP system users across the organisation Troubleshooting functional and technical issues, escalating where appropriate Managing and resolving support tickets efficiently within SLA Working closely with Finance, HR, and other departments to support business processes Participating in system upgrades, testing, and patching activities Maintaining system documentation, user guides, and training materials Supporting configuration More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Unit4 ERP Senior Support Analyst

Cardiff, South Glamorgan, Wales, United Kingdom
Hybrid / WFH Options
Morgan Hunt Recruitment
Providing 1st and 2nd line support for Unit4 ERP system users across the organisation Troubleshooting functional and technical issues, escalating where appropriate Managing and resolving support tickets efficiently within SLA Working closely with Finance, HR, and other departments to support business processes Participating in system upgrades, testing, and patching activities Maintaining system documentation, user guides, and training materials Supporting configuration More ❯
Employment Type: Contractor
Rate: £45,000 - £55,000 per annum
Posted:
SLA
10th Percentile
£25,125
25th Percentile
£28,750
Median
£32,500
75th Percentile
£47,500
90th Percentile
£61,625