576 to 600 of 760 SLA Jobs

responses to the end users Liaise with other function service desks to ensure timely transfer of information. Our ideal Service Desk Operative will: Maintain service levels to deliver key SLA's Provide a consistent, professional face for the programme Work with cross-functional teams to ensure issues are accurately identified and resolved Identify and escalate any risks and issues where More ❯

Following the merger of two enterprise businesses, you'll be working closely with an Integration Lead, IT Managers and the COO, responsible for coordinating IT programme planning, managing the SLA agreements of both companies, TSA exit milestones, project admin and ensuring alignment across multiple IT domains whilst maintaining transparency, pace, and risk control within a complex integration landscape. Key Responsibilities More ❯

Following the merger of two enterprise businesses, you’ll be working closely with an Integration Lead, IT Managers and the COO, responsible for coordinating IT programme planning, managing the SLA agreements of both companies, TSA exit milestones, project admin and ensuring alignment across multiple IT domains whilst maintaining transparency, pace, and risk control within a complex integration landscape. Key Responsibilities More ❯

Following the merger of two enterprise businesses, you’ll be working closely with an Integration Lead, IT Managers and the COO, responsible for coordinating IT programme planning, managing the SLA agreements of both companies, TSA exit milestones, project admin and ensuring alignment across multiple IT domains whilst maintaining transparency, pace, and risk control within a complex integration landscape. Key Responsibilities More ❯

Following the merger of two enterprise businesses, you’ll be working closely with an Integration Lead, IT Managers and the COO, responsible for coordinating IT programme planning, managing the SLA agreements of both companies, TSA exit milestones, project admin and ensuring alignment across multiple IT domains whilst maintaining transparency, pace, and risk control within a complex integration landscape. Key Responsibilities More ❯

procedures/processes. Rail Maintenance Technician Key requirements: Have maintenance experience on either CCTV, CIS, PAVA, PHP, Access Control or come from an electrical background Experience of working with SLA driven maintenance contracts An understanding of using ServiceNow or using IT for updating/closing jobs/reporting Full UK Driving Licence The job holder will be required to work More ❯

procedures/processes. Rail Maintenance Technician Key requirements: Have maintenance experience on either CCTV, CIS, PAVA, PHP, Access Control or come from an electrical background Experience of working with SLA driven maintenance contracts An understanding of using ServiceNow or using IT for updating/closing jobs/reporting Full UK Driving Licence The job holder will be required to work More ❯

procedures/processes. SISS Maintenance Technician Key requirements: Have maintenance experience on either CCTV, CIS, PAVA, PHP, Access Control or come from an electrical background Experience of working with SLA driven maintenance contracts An understanding of using ServiceNow or using IT for updating/closing jobs/reporting Full UK Driving Licence The job holder will be required to work More ❯

procedures/processes. SISS Maintenance Technician Key requirements: Have maintenance experience on either CCTV, CIS, PAVA, PHP, Access Control or come from an electrical background Experience of working with SLA driven maintenance contracts An understanding of using ServiceNow or using IT for updating/closing jobs/reporting Full UK Driving Licence The job holder will be required to work More ❯

Aufgaben Responsible for delivering global and business-critical Workload Automation services (EMEA, APAC, AMER) in alignment with business demands and within agreed SLAs Ensure SLA 1 Class Support for the Workload Automation Service Maintain and enhance the operational model of our Workload Automation Tool Lead migration assignments within the Workload Automation domain . click apply for full job details More ❯

self-service strategy Run quality assurance, coaching, and performance reviews Deliver data-driven insights and operational reporting About You: Proven experience leading multi-region support operations Strong understanding of SLA management, customer metrics, and service automation tools Confident in cross-functional collaboration and process improvement Thrives in a fast-paced, scaling business This is an exciting leadership role offering the More ❯

following test and repair procedures. Ensuring customers equipment is fully refurbished and configured to high standards prior to restocking. Ensuring all outbound orders are completed in line with agreed SLA's. Deployment of selected customer images via SCCM or USB after machines are repaired/refurbished. Updating calls regularly with clear and concise detail on our call management system. Good More ❯

eg, energy). Proven experience with vendor risk management frameworks such as SIG questionnaires, NIST SP 800-161, and third-party risk scoring methodologies. Strong background in contractual and SLA analysis, particularly around security clauses, data protection, and breach management. Hands-on experience conducting due diligence, risk profiling, and control validation for third parties. Familiarity with third-party risk platforms More ❯

eg, energy). Proven experience with vendor risk management frameworks such as SIG questionnaires, NIST SP 800-161, and third-party risk scoring methodologies. Strong background in contractual and SLA analysis, particularly around security clauses, data protection, and breach management. Hands-on experience conducting due diligence, risk profiling, and control validation for third parties. Familiarity with third-party risk platforms More ❯

eg, energy). Proven experience with vendor risk management frameworks such as SIG questionnaires, NIST SP 800-161, and third-party risk scoring methodologies. Strong background in contractual and SLA analysis, particularly around security clauses, data protection, and breach management. Hands-on experience conducting due diligence, risk profiling, and control validation for third parties. Familiarity with third-party risk platforms More ❯

Quality Assurance Execute comprehensive test plans, perform post- implementation validation, and execute rollback procedures when necessary. This includes network performance testing, and site resilience testing, ensuring all systems meet SLA requirements before production handover. Documentation, Knowledge Transfer, and Operational Handoff - Create detailed technical documentation including network diagrams, configuration templates and operational procedures. Conduct knowledge transfer sessions with operations teams ensuring More ❯

activity to generate first meetings and SQOs; collaborate with Marketing, vendors and alliances on campaigns; support events and timely follow-up. Lead Management & Qualification - Respond to inbound leads within SLA; run concise discovery to confirm need, timing, stakeholders and next step; qualify using industry standard methodologies, create opportunities in CRM, and agree mutual next steps. Nurture long term leads in More ❯

activity to generate first meetings and SQOs; collaborate with Marketing, vendors and alliances on campaigns; support events and timely follow-up. Lead Management & Qualification - Respond to inbound leads within SLA; run concise discovery to confirm need, timing, stakeholders and next step; qualify using industry standard methodologies, create opportunities in CRM, and agree mutual next steps. Nurture long term leads in More ❯

activity to generate first meetings and SQOs; collaborate with Marketing, vendors and alliances on campaigns; support events and timely follow-up. Lead Management & Qualification - Respond to inbound leads within SLA; run concise discovery to confirm need, timing, stakeholders and next step; qualify using industry standard methodologies, create opportunities in CRM, and agree mutual next steps. Nurture long term leads in More ❯

activity to generate first meetings and SQOs; collaborate with Marketing, vendors and alliances on campaigns; support events and timely follow-up. Lead Management & Qualification - Respond to inbound leads within SLA; run concise discovery to confirm need, timing, stakeholders and next step; qualify using industry standard methodologies, create opportunities in CRM, and agree mutual next steps. Nurture long term leads in More ❯

Your role The Lead Engineer directs daily the Operations Site Team its associated activities and Vendors to ensure that the Data Center is operated and maintained safely, within SLA, and with minimal risk. As the main point of contact, the Lead Engineer undertakes the day-to-day management of all activities of the Technical Operations Site Team, ensuring that all More ❯

value technology contract negotiations simultaneously with external client legal teams and lawyers Act as a trusted business adviser, partnering with stakeholders to assess and manage commercial risk, RFP's, SLA's, MSP's etc Deliver pragmatic, business-focused solutions in a fast-paced, demanding marketplace What We're Looking For Qualified solicitor with strong commercial law experience (3-6 PQE More ❯

value technology contract negotiations simultaneously with external client legal teams and lawyers Act as a trusted business adviser, partnering with stakeholders to assess and manage commercial risk, RFP's, SLA's, MSP's etc Deliver pragmatic, business-focused solutions in a fast-paced, demanding marketplace What We're Looking For Qualified solicitor with strong commercial law experience (3-6 PQE More ❯

value technology contract negotiations simultaneously with external client legal teams and lawyers Act as a trusted business adviser, partnering with stakeholders to assess and manage commercial risk, RFP's, SLA's, MSP's etc Deliver pragmatic, business-focused solutions in a fast-paced, demanding marketplace What We're Looking For Qualified solicitor with strong commercial law experience (3-6 PQE More ❯

value technology contract negotiations simultaneously with external client legal teams and lawyers Act as a trusted business adviser, partnering with stakeholders to assess and manage commercial risk, RFP's, SLA's, MSP's etc Deliver pragmatic, business-focused solutions in a fast-paced, demanding marketplace What We're Looking For Qualified solicitor with strong commercial law experience (3-6 PQE More ❯