626 to 650 of 714 SLA Jobs

and Satcom communication services for the marine industry. In this role you will ensure effective, timely and robust management of all UK Government support cases for CSC4 to ensure SLA/KPIs are met or exceeded. Role Responsibilities Marine Service Manager Reporting into the UK Senior Technical Services Manager, this role will take ownership of all support cases across Commercial More ❯

failures and providing individual status reports. Raise all failures/doubts related to the execution of test cases in the clarification portal and closing the same as per the SLA's. BASIC QUALIFICATIONS - Bachelor's degree - Knowledge of QA methodology and tools PREFERRED QUALIFICATIONS - Manual Testing Our inclusive culture empowers Amazonians to deliver the best results for our customers. If More ❯

carry out commissioning/programming of new installations projects in the role of Tech Buddy with the intent to ensure efficient and effective handover to Tech Service for continued SLA support post installation Timely and accurate reporting for all site visits, service, maintenance and repair work carried out Participate in the call out rota to facilitate out of hours support More ❯

Field Engineer Belfast 1 Year Fixed Term Contract Role Purpose: To attend customer sites to provide support on IT hardware and software products, within the required Service Level Agreement (SLA). To work efficiently and proactively to deliver IT support services to a wide range of customers. This role is offered on a 12-month fixed term contract. Key Responsibilities … with Call Administration teams and the Field Delivery Manager throughout the day to effectively manage all call details in real time and gain full understanding of the customer's SLA requirements Utilise a mobile device to check and update allocated calls in a timely manner to achieve required commit times, and reflect actual work done in real time through accurate More ❯

tasks necessary to repair, sustain and perform minor reconfiguration of fielded IDS, ACS, and VMS systems at fixed installations (identified below). Repairs must be completed within the service level agreement guidelines for response times. Preventative maintenance inspections will be coordinated with the site ESS office for scheduling and access. More ❯

organisation. As Engineering Team leader you will always represent Swisslog in a professional manner. Ensure that all work is carried out to a satisfactory level as per the Service Level Agreement for the customer. Conduct performance management reviews. Coach and mentor your team and be a positive role model. Able to understand teams strengths and weaknesses. Able to analyse and More ❯

Devices which will involve travel to remote sites. Design, configure and implementation of network solutions. Use of network management tools to investigate, diagnose and resolve network problems within service level agreement tolerances. Ensure all network equipment is fit for purpose, configurations are up to date and running the latest stable firmware. Understanding project technical requirements and producing low level designs More ❯

VMWare) and associated Storage Area Networks. Your role will also involve providing 2nd and 3rd line technical support to the Service Desk, ensuring that IT incidents are resolved within SLA and updating the Help Desk system accordingly. You'll implement IT solutions as defined by the Infrastructure Team Leader, ensuring alignment with agreed force projects. IT Infrastructure Engineer Requirements: BTEC More ❯

valuable opportunity for someone who wants to use their MHA administrative skills while making an important contribution to patient care. Part of the role will include covering a Service level Agreement with Ealing Hospital. You will need to have at least 1 year's experience of Mental Health Act administration, and be familiar with the Mental Health Act Legislation. Main More ❯

as a key point of liaison between vendors, suppliers and internal stakeholders. Duties will include: - Building relationships with internal and external stakeholders, ensuring all support is delivered within agreed SLA's - Managing suppliers and vendors to the organisation and conducting regular service reviews - Providing 1st/2nd line support with regards to EPOS systems and iPads, working closely with IT More ❯

tasks necessary to repair, sustain and perform minor reconfiguration of fielded IDS, ACS, and VMS systems at fixed installations (identified below). Repairs must be completed within the service level agreement guidelines for response times. Preventative maintenance inspections will be coordinated with the site ESS office for scheduling and access. Anistar PAYS YOU for referrals If you know any qualified More ❯

tasks necessary to repair, sustain and perform minor reconfiguration of fielded IDS, ACS, and VMS systems at fixed installations (identified below). Repairs must be completed within the service level agreement guidelines for response times. Preventative maintenance inspections will be coordinated with the site ESS office for scheduling and access. Anistar PAYS YOU for referrals If you know any qualified More ❯

security processes, including password resets, group policy implementation, and anti-virus configurations. Use Heat/Colt ticketing systems to log, track, and escalate IT issues. You will support with SLA adherence and document tasks thoroughly. Assist with hardware setup, including hard drive replacements, routers, switches, Wi-Fi servers, wireless headsets, and printers. Conduct software and driver updates, security patches, and More ❯

intermediate to advanced automation, controls and robotics. Partner with engineering on commissioning of new controls systems. Audit vendor work to provide feedback to leadership on quality of work and SLA performance. Write and/or modify PMs to standardize across the network and increase effectiveness. What You'll Bring Essential Experience Electrical, Mechatronics or mechanical engineering qualifications (minimum ONC Electrical More ❯

process control systems and automatic control devices related to the building services plant and equipment Working as directed to ensure timely completion of PPM's and reactive work to SLA Identifying faults and accurately diagnosing root causes Monitoring and maintaining equipment performance to ensure correct operation of the critical services of the Data Centers Management of Site permit process Assisting More ❯

functional programs and release schedules PREFERRED QUALIFICATIONS - Experience in project management disciplines including scope, schedule, budget, quality, along with risk and critical path management - Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to More ❯

to design, deliver and support technical solutions aligned with business objectives. Strong understanding of multiple Boomi modules: Integration, API, DataHub and Flow. Experience managing third-party vendors and ensuring SLA adherence. Knowledge of GDPR and other relevant data protection frameworks. Excellent stakeholder management and communication skills. Fluency both, written and spoken, in English and a good command of Dutch or More ❯

focused setting. Key Responsibilities: Lead and develop a team of System Administrators Manage EUC estates of 5,000+ devices Oversee device management using SCCM, Intune, Autopilot, and MDT Ensure SLA compliance and ticket quality (age, updates, backlog) Drive automation and continuous improvement initiatives Handle escalations and support transitions Maintain accurate ticket documentation and prioritization What We're Looking For: Experience More ❯

align business strategies and ensure service level expectations Build strong customer relationships to understand business objectives and align Iron Mountain solutions accordingly. Lead negotiation processes, ensuring pricing, profitability, and SLA agreements meet both customer and company expectations. Manage responses, track activity in Salesforce, and stay updated on Iron Mountain products and industry trends. Identify and close new sales opportunities, working More ❯

complex facilities services operation where CAFM data management is key to delivering excellence Performance Management of all CAFM and Compliance related activities, including, Statutory Compliance, Operational and Contractual Compliance, SLA Management, KPI Adherence, Management of rechargeable works, PPM and Reactive Tasks Audit of CAFM system to ensure accuracy of record keeping, rectification times, call categorisation and task allocation. Weekly auditing … a transparent audit trail for outstanding work and work completed Ensure that all key service specification, contractual obligations and deliverables are recorded on the CAFM system (Concept Evolution) Ensure SLA adherence, KPIs, H&S and Compliance Responsibilities Check that RAMS have been signed off by a technical manager Review of PayMech Reports and challenge team on findings Assist the FM More ❯

Our client is looking for a Senior Administrator to support the Employer Solutions division in the execution and trustee review preparation for distributions, transfers, and pension requests. This permanent, hybrid role involves working with ultra-high net worth (UHNW) and More ❯

solutions and data service integration Coordinate with cross-functional teams on technical solution delivery Serve as primary client contact for technical and solution matters Oversee full project lifecycle and SLA compliance Drive business growth through contract renewals and service expansion Required Qualifications : Minimum 4 years in account/project management, preferably in utilities or data services Experience managing complex multi More ❯

Your role The Lead Engineer directs daily the Operations Site Team its associated activities and Vendors to ensure that the Data Center is operated and maintained safely, within SLA, and with minimal risk. As the main point of contact, the Lead Engineer undertakes the day-to-day management of all activities of the Technical Operations Site Team, ensuring that all … with Site Engineers and engaging third-party specialists when necessary. Manage planned and reactive maintenance tasks on building services infrastructure, ensuring compliance with CMMS systems and operational procedures. Monitor SLA compliance, communicate effectively with client representatives, and facilitate incident management processes. Provide support to Data Center and Site Management teams, including communication assistance, technical information provision, and holiday/sickness More ❯

Your role The Lead Engineer directs daily the Operations Site Team its associated activities and Vendors to ensure that the Data Center is operated and maintained safely, within SLA, and with minimal risk. As the main point of contact, the Lead Engineer undertakes the day-to-day management of all activities of the Technical Operations Site Team, ensuring that all … with Site Engineers and engaging third-party specialists when necessary. Manage planned and reactive maintenance tasks on building services infrastructure, ensuring compliance with CMMS systems and operational procedures. Monitor SLA compliance, communicate effectively with client representatives, and facilitate incident management processes. Provide support to Data Center and Site Management teams, including communication assistance, technical information provision, and holiday/sickness More ❯

Your role The Lead Engineer directs daily the Operations Site Team its associated activities and Vendors to ensure that the Data Center is operated and maintained safely, within SLA, and with minimal risk. As the main point of contact, the Lead Engineer undertakes the day-to-day management of all activities of the Technical Operations Site Team, ensuring that all … with Site Engineers and engaging third-party specialists when necessary. Manage planned and reactive maintenance tasks on building services infrastructure, ensuring compliance with CMMS systems and operational procedures. Monitor SLA compliance, communicate effectively with client representatives, and facilitate incident management processes. Provide support to Data Center and Site Management teams, including communication assistance, technical information provision, and holiday/sickness More ❯