651 to 675 of 718 SLA Jobs

solutions and data service integration Coordinate with cross-functional teams on technical solution delivery Serve as primary client contact for technical and solution matters Oversee full project lifecycle and SLA compliance Drive business growth through contract renewals and service expansion Required Qualifications : Minimum 4 years in account/project management, preferably in utilities or data services Experience managing complex multi More ❯

Your role The Lead Engineer directs daily the Operations Site Team its associated activities and Vendors to ensure that the Data Center is operated and maintained safely, within SLA, and with minimal risk. As the main point of contact, the Lead Engineer undertakes the day-to-day management of all activities of the Technical Operations Site Team, ensuring that all … with Site Engineers and engaging third-party specialists when necessary. Manage planned and reactive maintenance tasks on building services infrastructure, ensuring compliance with CMMS systems and operational procedures. Monitor SLA compliance, communicate effectively with client representatives, and facilitate incident management processes. Provide support to Data Center and Site Management teams, including communication assistance, technical information provision, and holiday/sickness More ❯

Your role The Lead Engineer directs daily the Operations Site Team its associated activities and Vendors to ensure that the Data Center is operated and maintained safely, within SLA, and with minimal risk. As the main point of contact, the Lead Engineer undertakes the day-to-day management of all activities of the Technical Operations Site Team, ensuring that all … with Site Engineers and engaging third-party specialists when necessary. Manage planned and reactive maintenance tasks on building services infrastructure, ensuring compliance with CMMS systems and operational procedures. Monitor SLA compliance, communicate effectively with client representatives, and facilitate incident management processes. Provide support to Data Center and Site Management teams, including communication assistance, technical information provision, and holiday/sickness More ❯

Your role The Lead Engineer directs daily the Operations Site Team its associated activities and Vendors to ensure that the Data Center is operated and maintained safely, within SLA, and with minimal risk. As the main point of contact, the Lead Engineer undertakes the day-to-day management of all activities of the Technical Operations Site Team, ensuring that all … with Site Engineers and engaging third-party specialists when necessary. Manage planned and reactive maintenance tasks on building services infrastructure, ensuring compliance with CMMS systems and operational procedures. Monitor SLA compliance, communicate effectively with client representatives, and facilitate incident management processes. Provide support to Data Center and Site Management teams, including communication assistance, technical information provision, and holiday/sickness More ❯

Your role The Lead Engineer directs daily the Operations Site Team its associated activities and Vendors to ensure that the Data Center is operated and maintained safely, within SLA, and with minimal risk. As the main point of contact, the Lead Engineer undertakes the day-to-day management of all activities of the Technical Operations Site Team, ensuring that all … with Site Engineers and engaging third-party specialists when necessary. Manage planned and reactive maintenance tasks on building services infrastructure, ensuring compliance with CMMS systems and operational procedures. Monitor SLA compliance, communicate effectively with client representatives, and facilitate incident management processes. Provide support to Data Center and Site Management teams, including communication assistance, technical information provision, and holiday/sickness More ❯

devices. You'll be the first line of response for their clients' urgent technical needs, ensuring that systems are quickly repaired and restored to full functionality within the agreed SLA time frames. Key Responsibilities: Attend and resolve reactive call-outs for fire and security systems, including fire alarms, CCTV, intruder alarms, and access control. Diagnose faults and carry out repairs More ❯

network tools. Experience leading small technical teams. Certification: CCNP Routing and Switching . Familiarity with IP networking (IPv6, QoS, MPLS, MP-BGP). Experience in service-driven IT environments (SLA/SOP). Technical project management experience. Fluency in English is mandatory About us : At Vulcain Engineering, we transform industrial and technological challenges into opportunities. Whether you are looking for More ❯

and week 2 (9:00-17:00 Hybrid working available once passed probation The Person: Previous experience routing/scheduling engineers Working to/managing SLA's Good Customer Service skills IT Literate (SAP, Sage, Word, Excel) Reference Number: BBBH257520 To apply for this role or for to be considered for further roles, please click 'Apply Now' or contact Sophie More ❯

chain for MEP components. Maintain areas to show site standards. Assess and escalate potential risks. Contribute to safety and operational improvements. Complete work orders promptly and accurately, adhering to SLA standards. Personal Qualifications: Minimum 5 years experience in Critical Environments (e.g., Banking HQ, Data Centres). Electrical Engineering apprenticeship or equivalent (Mechanical experience desirable). HVAC experience. Excellent communication and More ❯

support team: Manage a team of experienced agents across SF, NY, and (soon) the UK. Attract, hire, and grow exceptional talent. Drive operational excellence: Own key support metrics (CSAT, SLA, backlog, handle time) and continuously improve our processes and systems. Innovate with AI and automation: Implement and refine workflows that combine human judgment and AI assistance to create best-in More ❯

all quotations and estimates - ensuring that they are processed for payment correctly according to the contract terms, specification and schedule of rate Chasing and escalation within the regions all SLA & KPI breaches Co-ordination of Site Audits Co-ordinate monthly meetings and reviews generally PPM & Reactive Works Reporting Liaising with regional team over client requirements for scheduling ad-hoc works More ❯

Experience managing programs across cross functional teams, building processes and coordinating release schedules - 5+ years of technical product or program management experience PREFERRED QUALIFICATIONS - Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership - Experience developing and executing/delivering product and technical roadmaps - Bachelor's degree in engineering, computer science More ❯

L icencing & Compliance Manager Security Clearance Required: DV ('Developed Vetting') Location: Huntingdon, UK (On-site 3-4 days a week) UNLEASH YOUR POTENTIAL Leidos has more than 30 years experience of developing and running some of the largest government systems More ❯

Licencing & Compliance Manager Security Clearance Required: DV ('Developed Vetting') Location: Huntingdon, UK (On-site 3-4 days a week) UNLEASH YOUR POTENTIAL Leidos has more than 30 years experience of developing and running some of the largest government systems in More ❯

Licencing & Compliance Manager Security Clearance Required: DV ('Developed Vetting') Location: Huntingdon, UK (On-site 3-4 days a week) UNLEASH YOUR POTENTIAL Leidos has more than 30 years experience of developing and running some of the largest government systems in More ❯

initiative and an 'always thinking' approach to working Ability to work with wider teams and business owners Strong communication and interpersonal skills Excellent relationship building skills Understand commitment to SLA and achieving deadlines Leadership and motivation System development lifecycle Business Analysis HR Systems design methodology and experience Visio, MS Project, Excel This is a hybrid working role where you can More ❯

failures and providing individual status reports. •Raising all failures/doubts related to the execution of test cases in the clarification portal and closing the same as per the SLA's. •Lab and test farm maintenance •Execute Automated test and analyze the test results. About the team The Amazon Emerging Devices Software (EDS) is part of the Amazon Devices team. More ❯

Ensure adequate resource coverage and operational readiness across the region Collaborate cross-functionally with Build, Installations, and other teams to maintain seamless network operations Manage subcontractor partnerships and uphold SLA performance Lead major incident response efforts with clarity and control Oversee the successful handover of new build areas into the Maintenance team Monitor and report KPIs, team progress, and improvement More ❯

test harnesses Providing test infrastructure to enable engineering teams to test and own quality of the services. Being a stakeholder of the release to ensure defects are fixed per SLA and end customer experience are protected and improved Development and execution of test plans, monitoring and reporting on test execution and quality metrics Coordinating with offshore Quality Service team on More ❯

test harnesses. Providing test infrastructure to enable engineering teams to test and own quality of the services. Being a stakeholder of the release to ensure defects are fixed per SLA and end customer experience are protected and improved. Development and execution of test plans, monitoring and reporting on test execution and quality metrics. Coordinating with offshore Quality Service team on More ❯

the Delivery Manager for successful recruitment for the client and meeting the overall business strategy. Manage and monitor end-to-end recruitment activity for the account; distributing roles, managing SLA's, coverage and ensuring tasks are picked up in a timely manner. Leading daily scrum meetings to monitor roles, driving the team against SLA's and providing regular wider business … sessions. Leading monthly/quarterly performance reviews. Managing and driving data integrity, quality and managing all recruitment activity via our internal CRM system. Various Adhoc reporting tasks. Closely monitoring SLA's and coverage, ensuring that areas of concern are addressed with speed Champion the organisations vision and values through leading by example in operational excellence, professional behaviour and high standards More ❯

Being the frontline of support to field engineers and working together to increase dialup performance, whilst aiding project led comm change rollouts Key Responsibilities: Be aware of the contractual SLA’s for the NHH, HH and sub-metering faults and contribute to achieving these SLA’s. Work to daily and weekly targets set by the faults team leader. Be able More ❯

Our client is seeking an experienced Field Engineer to join their Scottish team of engineers based around Edinburgh, Scotland. Main Responsibilities SLA-driven EPOS and IT support for hospitality, retail, and healthcare outlets. Diagnosis and rectification of EPoS, networking, and network devices. Project work including AV, digital signage, and customer rollouts. Provide on-site support for EPoS, IT network/ More ❯

Our client is seeking an experienced Field Engineer to join their southern team of engineers based between Swindon and Reading. Main Responsibilities: SLA-driven EPOS and IT support for Hospitality, Retail, and Healthcare outlets. Diagnose and rectify issues with EPoS, networking, and networking devices. Participate in project work including AV, Digital Signage, and Customer Rollouts. Provide on-site support for More ❯

Our client is seeking an experienced Field Engineer to join their southern team of engineers based between Swindon and Reading. Main Responsibilities: SLA-driven EPOS and IT support for Hospitality, Retail, and Healthcare outlets. Diagnose and rectify issues with EPoS, networking, and networking devices. Participate in project work including AV, Digital Signage, and Customer Rollouts. Provide on-site support for More ❯