The statistics below represent IT contracts advertised across the UK that had 1st Line Support Engineer featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 3 May 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
3 May 2016
Same period 2015 Same period 2014
First Line Support Engineer
Rank 605 601 540
Rank change year-on-year
-4 -61
Contract jobs requiring a 1st Line Support Engineer 42 39 90
As % of all contract IT jobs located in the UK 0.076% 0.070% 0.16%
As % of the Job Titles category 0.080% 0.074% 0.17%
Number of daily rates quoted 7 8 22
Median daily rate £110 £143 £115
Median daily rate % change year-on-year
-22.80% +23.91%
90% offered a daily rate of more than £93 £113 £100
10% offered a daily rate of more than £158 £229 £136
UK excluding London median daily rate £110 £185 £115
% change year-on-year
-40.54% +60.86%
Number of hourly rates quoted 26 18 39
Median hourly rate £11.38 £16.00 £10.50
Median hourly rate % change year-on-year
-28.90% +52.38%
90% offered a hourly rate of more than £10.00 £10.40 £9.00
10% offered a hourly rate of more than £25.00 £17.50 £14.00
UK excluding London median hourly rate £11.00 £13.35 £11.25
% change year-on-year
-17.60% +18.66%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
52745 52880 52258
As % of all contract IT jobs located in the UK 94.86% 94.75% 94.33%
Number of daily rates quoted 34373 32080 31881
Median daily rate £425 £400 £390
Median daily rate % change year-on-year
+6.25% +2.56%
90% offered a daily rate of more than £260 £243 £225
10% offered a daily rate of more than £600 £550 £550
UK excluding London median daily rate £390 £375 £350
% change year-on-year
+4.00% +7.14%
Number of hourly rates quoted 1528 2113 2153
Median hourly rate £17.95 £17.50 £17.50
Median hourly rate % change year-on-year
+2.54% -
90% offered a hourly rate of more than £11.00 £11.00 £11.00
10% offered a hourly rate of more than £44.40 £42.50 £42.50
UK excluding London median hourly rate £18.28 £17.00 £17.00
% change year-on-year
+7.50% -

1st Line Support Engineer
Jobs Demand Trend

The demand trend of IT contracts that featured 1st Line Support Engineer in the job title.

1st Line Support Engineer Jobs Demand Trend in the UK

1st Line Support Engineer
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 1st Line Support Engineer within the UK.

1st Line Support Engineer Daily Rate Trend in the UK

1st Line Support Engineer
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 1st Line Support Engineer within the UK.

1st Line Support Engineer Hourly Rate Trend in the UK

1st Line Support Engineer
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing 1st Line Support Engineer within the UK over the 3 months to 3 May 2016.

1st Line Support Engineer Hourly Rate Histogram in the UK

1st Line Support Engineer
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 1st Line Support Engineer within the UK over the 3 months to 3 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -19 40 £110 -21.42% 12
South East -4 16 £110 -51.11% 5
Yorkshire - 7 £90 - 1
Hampshire +2 6 - - 2
Southampton - 5 - - 1
West Yorkshire - 5 - -
West Midlands - 5 - -
London -34 4 £116 -16.96% 2
Leeds - 4 - -
Oxfordshire - 4 - - 1
East Midlands +7 3 £188 - 1
Berkshire +4 3 - -
North West - 3 - -
Cambridgeshire +9 2 £110 -
East of England +5 2 £110 - 2
Leicestershire +5 2 - -
Wales +1 2 - - 1
Reading -3 2 - -
Warrington - 2 - -
Cheshire - 2 - -
Birmingham - 2 - -
Staffordshire - 2 - -
City of London +30 1 £95 -60.00% 1
Slough +8 1 - -
South Wales -3 1 - - 1
Cardiff -17 1 - -
Kent -25 1 - - 1
West Sussex - 1 £110 -
East Sussex - 1 - -
Liverpool - 1 - -

1st Line Support Engineer Skill Set
Top 30 Related IT Skills

For the 6 months to 3 May 2016, 1st Line Support Engineer contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring 1st Line Support Engineer in the job title.

1 54 (62.07%) Microsoft
2 51 (58.62%) Active Directory
3 49 (56.32%) Windows
4 35 (40.23%) ITIL
5 33 (37.93%) MS Office
6 26 (29.89%) Windows 7
7 22 (25.29%) Cisco
8 17 (19.54%) SLA
8 17 (19.54%) MS Excel
9 15 (17.24%) MS Exchange
9 15 (17.24%) Citrix
10 11 (12.64%) Windows XP
10 11 (12.64%) Service Management
11 9 (10.34%) CCNA
11 9 (10.34%) Cisco Certification
12 7 (8.05%) TCP/IP
12 7 (8.05%) Windows Server
12 7 (8.05%) Windows 8
13 6 (6.90%) LAN
13 6 (6.90%) WAN
13 6 (6.90%) Linux
13 6 (6.90%) Firewall
14 5 (5.75%) Lotus
14 5 (5.75%) Internet
14 5 (5.75%) Blackberry
14 5 (5.75%) IBM Notes
14 5 (5.75%) Legal
14 5 (5.75%) Windows Server 2008
14 5 (5.75%) ITIL Foundation Certificate
15 4 (4.60%) MobileIron

1st Line Support Engineer Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 15 (17.24%) MS Exchange
2 5 (5.75%) IBM Notes
3 4 (4.60%) Blackberry Enterprise Server
3 4 (4.60%) SharePoint
3 4 (4.60%) Skype for Business
4 3 (3.45%) Exchange Server 2007
4 3 (3.45%) Exchange Server 2010
5 2 (2.30%) Exchange Server 2003
6 1 (1.15%) Confluence
6 1 (1.15%) Exchange Server 2013
Applications
1 33 (37.93%) MS Office
2 17 (19.54%) MS Excel
Cloud Services
1 2 (2.30%) Office 365
2 1 (1.15%) Google Apps
Communications & Networking
1 7 (8.05%) TCP/IP
2 6 (6.90%) Firewall
2 6 (6.90%) LAN
2 6 (6.90%) WAN
3 5 (5.75%) Internet
4 3 (3.45%) DNS
4 3 (3.45%) VPN
5 2 (2.30%) Network Security
5 2 (2.30%) Wi-Fi
6 1 (1.15%) DHCP
6 1 (1.15%) Ethernet
6 1 (1.15%) FTP
6 1 (1.15%) IP Telephony
6 1 (1.15%) Remote Desktop
6 1 (1.15%) SAN
6 1 (1.15%) SSH
6 1 (1.15%) Wireless
Database & Business Intelligence
1 2 (2.30%) Oracle Database
1 2 (2.30%) SQL Server
2 1 (1.15%) Data Mining
General
1 5 (5.75%) Legal
2 2 (2.30%) Finance
2 2 (2.30%) German Language
2 2 (2.30%) Retail
3 1 (1.15%) Back Office
3 1 (1.15%) Telecoms
Miscellaneous
1 5 (5.75%) Blackberry
2 2 (2.30%) Digital Media
2 2 (2.30%) iPhone
3 1 (1.15%) Analytical Skills
3 1 (1.15%) Data Centre
3 1 (1.15%) iPad
3 1 (1.15%) PDA
3 1 (1.15%) Wiki
Operating Systems
1 49 (56.32%) Windows
2 26 (29.89%) Windows 7
3 11 (12.64%) Windows XP
4 7 (8.05%) Windows 8
4 7 (8.05%) Windows Server
5 6 (6.90%) Linux
6 5 (5.75%) Windows Server 2008
7 4 (4.60%) AIX
7 4 (4.60%) Android
7 4 (4.60%) Apple iOS
7 4 (4.60%) Windows Server 2003
8 3 (3.45%) Mac OS X
8 3 (3.45%) Windows Server 2012
9 2 (2.30%) Windows 2000 Server
10 1 (1.15%) Unix
10 1 (1.15%) Windows 10
10 1 (1.15%) Windows Vista
Processes & Methodologies
1 35 (40.23%) ITIL
2 11 (12.64%) Service Management
3 4 (4.60%) Incident Management
3 4 (4.60%) Logistics
3 4 (4.60%) Resource Management
4 3 (3.45%) Change Management
4 3 (3.45%) Data Protection
5 2 (2.30%) CRM
5 2 (2.30%) ERP
5 2 (2.30%) Migration
5 2 (2.30%) Problem Management
5 2 (2.30%) Service Delivery
5 2 (2.30%) Web Development
6 1 (1.15%) Application Discovery
6 1 (1.15%) Asset Management
6 1 (1.15%) Capacity Management
6 1 (1.15%) IT Asset Management
6 1 (1.15%) ITIL V3
6 1 (1.15%) Mobile Device Management
6 1 (1.15%) Server Building
Programming Languages
1 2 (2.30%) Java
1 2 (2.30%) JavaScript
1 2 (2.30%) PHP
Qualifications
1 9 (10.34%) CCNA
1 9 (10.34%) Cisco Certification
2 5 (5.75%) ITIL Foundation Certificate
3 3 (3.45%) MCP
3 3 (3.45%) Microsoft Certification
4 2 (2.30%) DBS Check
5 1 (1.15%) A+ Certification
5 1 (1.15%) CCNP
5 1 (1.15%) CCVP
5 1 (1.15%) DV Cleared
5 1 (1.15%) MCDST
5 1 (1.15%) MCITP
5 1 (1.15%) MCSA
5 1 (1.15%) MOS
5 1 (1.15%) Security Cleared
Quality Assurance & Compliance
1 17 (19.54%) SLA
2 1 (1.15%) ISO 9000
System Software
1 51 (58.62%) Active Directory
2 1 (1.15%) Hyper-V
2 1 (1.15%) Samba
Systems Management
1 4 (4.60%) HP Data Protector
1 4 (4.60%) SCCM
1 4 (4.60%) Tivoli
1 4 (4.60%) Tivoli Storage Manager
2 1 (1.15%) Backup Exec
2 1 (1.15%) NetBackup
2 1 (1.15%) NetVault Backup
2 1 (1.15%) Norton AntiVirus
2 1 (1.15%) SCVMM
Vendors
1 54 (62.07%) Microsoft
2 22 (25.29%) Cisco
3 15 (17.24%) Citrix
4 5 (5.75%) Lotus
5 4 (4.60%) HP
5 4 (4.60%) MobileIron
5 4 (4.60%) Symantec
5 4 (4.60%) VMware
6 2 (2.30%) Avaya
6 2 (2.30%) Dell
6 2 (2.30%) Oracle
7 1 (1.15%) Apple
7 1 (1.15%) Google
7 1 (1.15%) Intel Security
7 1 (1.15%) SAP
7 1 (1.15%) ServiceNow
7 1 (1.15%) Sophos
Oxford, Oxfordshire
Haybrook IT Resourcing Ltd
Rate: Up to £25 per hour
Posted: 4 days ago