The table below looks at the statistics for the 1st Line Support Engineer role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited 1st Line Support Engineer in their job title over the 3 months to 21 November 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
21 Nov 2014
Same period 2013 Same period 2012
First Line Support Engineer
Rank 555 545 534
Rank change year-on-year
-10 -11
Contract jobs requiring a 1st Line Support Engineer 52 33 30
As % of all contract IT jobs located in the UK 0.091% 0.063% 0.058%
As % of the Job Titles category 0.10% 0.068% 0.063%
Number of daily rates quoted 9 5 9
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£160 £95 £130
Average daily rate % change year-on-year
+68.42% -26.92%
90% offered a daily rate of more than £80 £90 £90
10% offered a daily rate of more than £250 £135 £156
UK excluding London average daily rate £118 £90 £110
% change year-on-year
+30.55% -18.18%
Number of hourly rates quoted 25 20 11
Average hourly rate £12.50 £11.50 £11.00
Average hourly rate % change year-on-year
+8.69% +4.54%
90% offered a hourly rate of more than £9.00 £10.00 £9.50
10% offered a hourly rate of more than £13.50 £13.50 £13.00
UK excluding London average hourly rate £12.50 £11.50 £10.90
% change year-on-year
+8.69% +5.50%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
51736 48200 47778
As % of all contract IT jobs located in the UK 90.67% 92.73% 93.05%
Number of daily rates quoted 32633 29179 26851
Average daily rate £400 £400 £388
Average daily rate % change year-on-year
- +3.22%
90% offered a daily rate of more than £225 £225 £225
10% offered a daily rate of more than £575 £575 £575
UK excluding London average daily rate £370 £350 £350
% change year-on-year
+5.71% -
Number of hourly rates quoted 2090 2095 2514
Average hourly rate £16.08 £17.00 £18.00
Average hourly rate % change year-on-year
-5.41% -5.55%
90% offered a hourly rate of more than £10.50 £11.00 £11.00
10% offered a hourly rate of more than £39.00 £37.80 £40.00
UK excluding London average hourly rate £16.00 £16.00 £17.50
% change year-on-year
- -8.57%

1st Line Support Engineer
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing 1st Line Support Engineer in the job title within the UK as a proportion of the total demand within the Job Titles category.

1st Line Support Engineer Jobs Demand Trend in the UK

1st Line Support Engineer
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 1st Line Support Engineer within the UK.

1st Line Support Engineer Daily Rate Trend in the UK

1st Line Support Engineer
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing 1st Line Support Engineer within the UK over the 3 months to 21 November 2014.

1st Line Support Engineer Daily Rate Histogram in the UK

1st Line Support Engineer
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 1st Line Support Engineer within the UK.

1st Line Support Engineer Hourly Rate Trend in the UK

1st Line Support Engineer
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 1st Line Support Engineer within the UK over the 3 months to 21 November 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -4 47 £185 +60.86% 19
London +8 14 £213 +57.40% 5
Yorkshire +1 11 - - 4
South East -19 8 - - 6
South West -31 5 £155 +72.22% 1
Buckinghamshire - 4 - - 1
West Midlands -10 3 £60 -
East of England -14 3 - - 1
Surrey -7 2 - - 1
Oxfordshire - 2 - -
Cheshire +14 1 - - 1
East Midlands +2 1 - - 1
North West -5 1 - - 1
Hertfordshire -7 1 - -
North Yorkshire - 1 - -
Suffolk - 1 - -
Wiltshire - 1 £150 - 1
York - 1 - -
Warrington - 1 - -
Watford - - - -
Weybridge - - - -
Windsor - - - -
Woking - - - - 1
Berkshire - - - -
Cambridgeshire - - - -
Maidstone - - - -
Portsmouth - - - -
Reading - - - -
Sheffield - - - -
Staines - - - -

1st Line Support Engineer
Top 30 Related IT Skills

For the 6 months to 21 November 2014, IT contractor jobs within the UK that cited 1st Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 1st Line Support Engineer in their job title.

1 85 (71.43%) Windows
2 54 (45.38%) Active Directory
3 48 (40.34%) Windows 7
4 42 (35.29%) MS Office
5 36 (30.25%) ITIL
5 36 (30.25%) MS Excel
6 21 (17.65%) Microsoft
7 20 (16.81%) Windows XP
8 10 (8.40%) SLA
9 9 (7.56%) MS Exchange
9 9 (7.56%) LAN
10 8 (6.72%) Security Cleared
10 8 (6.72%) Telecoms
11 7 (5.88%) Windows Server 2008
11 7 (5.88%) SC Cleared
11 7 (5.88%) Windows Server 2003
12 6 (5.04%) Blackberry
12 6 (5.04%) WAN
12 6 (5.04%) Citrix
12 6 (5.04%) Windows 8
13 5 (4.20%) Bloomberg
14 4 (3.36%) Service Management
14 4 (3.36%) Blackberry Enterprise Server
14 4 (3.36%) Cisco Certification
14 4 (3.36%) CCNA
15 3 (2.52%) HP
15 3 (2.52%) Microsoft Certification
15 3 (2.52%) DHCP
15 3 (2.52%) TCP/IP
15 3 (2.52%) VPN

1st Line Support Engineer
Top Related IT Skills by Category

For the 6 months to 21 November 2014, IT contractor jobs within the UK that cited 1st Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 1st Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 9 (7.56%) MS Exchange
2 4 (3.36%) Blackberry Enterprise Server
3 2 (1.68%) Exchange Server 2003
3 2 (1.68%) SharePoint
4 1 (0.84%) Exchange Server 2007
4 1 (0.84%) Lync
4 1 (0.84%) Exchange Server 2010
Applications
1 42 (35.29%) MS Office
2 36 (30.25%) MS Excel
3 1 (0.84%) Spreadsheet
Communications & Networking
1 9 (7.56%) LAN
2 6 (5.04%) WAN
3 3 (2.52%) DHCP
3 3 (2.52%) TCP/IP
3 3 (2.52%) VPN
3 3 (2.52%) DNS
3 3 (2.52%) Internet
4 2 (1.68%) Intranet
4 2 (1.68%) VoIP
5 1 (0.84%) Ethernet
5 1 (0.84%) Firewall
5 1 (0.84%) Wi-Fi
Database & Business Intelligence
1 1 (0.84%) SQL Server
General
1 8 (6.72%) Telecoms
2 2 (1.68%) Finance
2 2 (1.68%) Spanish Language
2 2 (1.68%) Retail
3 1 (0.84%) Retail Banking
3 1 (0.84%) Marketing
3 1 (0.84%) French Language
3 1 (0.84%) German Language
3 1 (0.84%) Pharmaceutical
3 1 (0.84%) Banking
Miscellaneous
1 6 (5.04%) Blackberry
2 2 (1.68%) Video Conferencing
2 2 (1.68%) NHS
2 2 (1.68%) Analytical Skills
3 1 (0.84%) EqualLogic
3 1 (0.84%) Management Information System
3 1 (0.84%) IVR
3 1 (0.84%) CMDB
Operating Systems
1 85 (71.43%) Windows
2 48 (40.34%) Windows 7
3 20 (16.81%) Windows XP
4 7 (5.88%) Windows Server 2003
4 7 (5.88%) Windows Server 2008
5 6 (5.04%) Windows 8
6 2 (1.68%) Windows Server 2012
6 2 (1.68%) Windows Vista
6 2 (1.68%) Android
6 2 (1.68%) Solaris
6 2 (1.68%) UNIX
6 2 (1.68%) Windows 2000
7 1 (0.84%) Linux
7 1 (0.84%) Mac OS
7 1 (0.84%) Apple iOS
Processes & Methodologies
1 36 (30.25%) ITIL
2 4 (3.36%) Service Management
3 3 (2.52%) Incident Management
4 1 (0.84%) Creative Marketing
4 1 (0.84%) Problem Management
4 1 (0.84%) Time Management
4 1 (0.84%) Data Protection
4 1 (0.84%) Network Management
4 1 (0.84%) Capacity Management
4 1 (0.84%) Performance Analysis
4 1 (0.84%) Service Delivery
4 1 (0.84%) Change Management
4 1 (0.84%) ITSM
4 1 (0.84%) Risk Management
4 1 (0.84%) Asset Management
4 1 (0.84%) CRM
4 1 (0.84%) Configuration Management
4 1 (0.84%) Project Management
Programming Languages
1 1 (0.84%) SQL
Qualifications
1 8 (6.72%) Security Cleared
2 7 (5.88%) SC Cleared
3 4 (3.36%) CCNA
3 4 (3.36%) Cisco Certification
4 3 (2.52%) Microsoft Certification
4 3 (2.52%) Degree
5 2 (1.68%) MCP
5 2 (1.68%) MCSA
5 2 (1.68%) MCTS
6 1 (0.84%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 10 (8.40%) SLA
System Software
1 54 (45.38%) Active Directory
2 1 (0.84%) Firmware
2 1 (0.84%) VMware ESX
2 1 (0.84%) VMware Infrastructure
2 1 (0.84%) XenApp
2 1 (0.84%) vSphere
2 1 (0.84%) VMware ESXi
Systems Management
1 1 (0.84%) Nagios
1 1 (0.84%) Backup Exec
1 1 (0.84%) SCCM
1 1 (0.84%) SCOM
1 1 (0.84%) Cacti
1 1 (0.84%) Symantec Enterprise Vault
1 1 (0.84%) Opsview
Vendors
1 21 (17.65%) Microsoft
2 6 (5.04%) Citrix
3 5 (4.20%) Bloomberg
4 3 (2.52%) Apple
4 3 (2.52%) Reuters
4 3 (2.52%) HP
5 2 (1.68%) Sun
5 2 (1.68%) VMware
6 1 (0.84%) Mitel
6 1 (0.84%) Nimsoft
6 1 (0.84%) Symantec
6 1 (0.84%) Cisco
6 1 (0.84%) Dell
6 1 (0.84%) Juniper
6 1 (0.84%) CA
Kettering, Northamptonshire
Roc Search
Posted: 4 days ago
Milton Keynes, Buckinghamshire
LA International
Rate: Market Rates Apply
Posted: 6 days ago
Kingston Upon Hull
Interquest - Korus Group - Brighton
Rate: £10 - £17 per hour
Posted: 11 days ago
Leeds
Interquest - Korus Group - Brighton
Rate: £10 - £17 per hour
Posted: 21 days ago