The table below looks at the statistics for the 1st Line Support Engineer role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited 1st Line Support Engineer in their job title over the 3 months to 22 May 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
22 May 2015
Same period 2014 Same period 2013
First Line Support Engineer
Rank 576 516 524
Rank change year-on-year
-60 +8
Contract jobs requiring a 1st Line Support Engineer 31 66 25
As % of all contract IT jobs located in the UK 0.057% 0.13% 0.053%
As % of the Job Titles category 0.062% 0.14% 0.057%
Number of daily rates quoted 6 11 2
Average daily rate
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£148 £110 £135
Average daily rate % change year-on-year
+34.09% -18.51%
90% offered a daily rate of more than £93 £100 £123
10% offered a daily rate of more than £231 £123 £147
UK excluding London average daily rate £145 £105 £135
% change year-on-year
+38.09% -22.22%
Number of hourly rates quoted 15 41 13
Average hourly rate £16.00 £10.50 £11.50
Average hourly rate % change year-on-year
+52.38% -8.69%
90% offered a hourly rate of more than £9.90 £9.00 £10.65
10% offered a hourly rate of more than £17.30 £14.00 £15.00
UK excluding London average hourly rate £12.00 £11.50 £11.50
% change year-on-year
+4.34% -

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
50008 48637 43579
As % of all contract IT jobs located in the UK 92.32% 92.39% 92.45%
Number of daily rates quoted 30924 30184 25017
Average daily rate £400 £390 £400
Average daily rate % change year-on-year
+2.56% -2.50%
90% offered a daily rate of more than £250 £230 £240
10% offered a daily rate of more than £575 £550 £575
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 1983 2005 2160
Average hourly rate £16.50 £17.00 £18.50
Average hourly rate % change year-on-year
-2.94% -8.10%
90% offered a hourly rate of more than £11.00 £10.50 £11.00
10% offered a hourly rate of more than £41.00 £40.50 £41.50
UK excluding London average hourly rate £16.00 £17.00 £17.50
% change year-on-year
-5.88% -2.85%

1st Line Support Engineer
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing 1st Line Support Engineer in the job title within the UK as a proportion of the total demand within the Job Titles category.

1st Line Support Engineer Jobs Demand Trend in the UK

1st Line Support Engineer
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 1st Line Support Engineer within the UK.

1st Line Support Engineer Daily Rate Trend in the UK

1st Line Support Engineer
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing 1st Line Support Engineer within the UK over the 3 months to 22 May 2015.

1st Line Support Engineer Daily Rate Histogram in the UK

1st Line Support Engineer
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 1st Line Support Engineer within the UK.

1st Line Support Engineer Hourly Rate Trend in the UK

1st Line Support Engineer
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing 1st Line Support Engineer within the UK over the 3 months to 22 May 2015.

1st Line Support Engineer Hourly Rate Histogram in the UK

1st Line Support Engineer
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 1st Line Support Engineer within the UK over the 3 months to 22 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -57 30 £150 +36.36% 11
South East -10 15 £158 +36.95% 4
London -35 11 £150 +25.00% 2
City of London +12 5 £238 +37.68% 1
Berkshire -3 5 - -
Hampshire -1 4 £225 +95.65% 2
Surrey +3 3 - -
Slough - 3 - -
Walton-on-Thames - 2 - -
Basingstoke - 2 - -
Reading - 2 - -
Kent - 2 £90 - 1
South West +10 1 - - 3
Wales +5 1 £145 -
South Wales +2 1 £145 -
Milton Keynes +2 1 - -
Buckinghamshire +1 1 - -
Chertsey +1 1 - -
Manchester -11 1 - -
North West -20 1 - -
Tyne and Wear - 1 - -
East of England - 1 - -
North East - 1 - -
Somerset - 1 - - 1
Huntingdon - 1 - -
Bath - 1 - -
Buckingham - 1 - -
Cardiff - 1 £145 -
Cambridgeshire - 1 - -
Newcastle upon Tyne - 1 - -

1st Line Support Engineer
Top 30 Related IT Skills

For the 6 months to 22 May 2015, IT contractor jobs within the UK that cited 1st Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 1st Line Support Engineer in their job title.

1 45 (83.33%) Windows
2 36 (66.67%) Active Directory
3 30 (55.56%) Microsoft
4 29 (53.70%) MS Office
5 28 (51.85%) Windows XP
6 25 (46.30%) Windows 7
7 13 (24.07%) MS Exchange
8 12 (22.22%) ITIL
9 10 (18.52%) MS Excel
10 6 (11.11%) Windows 8
11 4 (7.41%) Cisco
11 4 (7.41%) Microsoft Certification
12 3 (5.56%) CCNA
12 3 (5.56%) Cisco Certification
12 3 (5.56%) Mac OS X
12 3 (5.56%) Apple
12 3 (5.56%) Windows Server 2003
12 3 (5.56%) Wireless
12 3 (5.56%) TCP/IP
12 3 (5.56%) LAN
12 3 (5.56%) Linux
12 3 (5.56%) VMware
12 3 (5.56%) Windows Server 2008
13 2 (3.70%) Retail
13 2 (3.70%) Firewall
13 2 (3.70%) Wi-Fi
13 2 (3.70%) Exchange Server 2010
13 2 (3.70%) Structured Cabling
13 2 (3.70%) ITIL Foundation Certificate
13 2 (3.70%) Kerio

1st Line Support Engineer
Top Related IT Skills by Category

For the 6 months to 22 May 2015, IT contractor jobs within the UK that cited 1st Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 1st Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 13 (24.07%) MS Exchange
2 2 (3.70%) Exchange Server 2010
3 1 (1.85%) IBM Notes
Applications
1 29 (53.70%) MS Office
2 10 (18.52%) MS Excel
3 1 (1.85%) MS PowerPoint
3 1 (1.85%) MS Visio
Communications & Networking
1 3 (5.56%) Wireless
1 3 (5.56%) TCP/IP
1 3 (5.56%) LAN
2 2 (3.70%) Firewall
2 2 (3.70%) Wi-Fi
2 2 (3.70%) Structured Cabling
2 2 (3.70%) VPN
2 2 (3.70%) DNS
2 2 (3.70%) Internet
3 1 (1.85%) Cisco IPT
3 1 (1.85%) Cisco IOS
3 1 (1.85%) Cisco ASA
3 1 (1.85%) WAN
3 1 (1.85%) SMTP
3 1 (1.85%) DHCP
3 1 (1.85%) Ethernet
3 1 (1.85%) SNMP
3 1 (1.85%) Spanning Tree
3 1 (1.85%) NX-OS
General
1 2 (3.70%) Retail
2 1 (1.85%) Korean Language
2 1 (1.85%) Electronics
2 1 (1.85%) Law
2 1 (1.85%) Legal
2 1 (1.85%) Multimedia
Libraries, Frameworks & Software Standards
1 1 (1.85%) EDI
Miscellaneous
1 1 (1.85%) PDA
1 1 (1.85%) Statistics
1 1 (1.85%) Analytical Skills
1 1 (1.85%) Mobile App
Operating Systems
1 45 (83.33%) Windows
2 28 (51.85%) Windows XP
3 25 (46.30%) Windows 7
4 6 (11.11%) Windows 8
5 3 (5.56%) Mac OS X
5 3 (5.56%) Windows Server 2003
5 3 (5.56%) Linux
5 3 (5.56%) Windows Server 2008
6 1 (1.85%) Windows Server 2012
6 1 (1.85%) Red Hat Enterprise Linux
Processes & Methodologies
1 12 (22.22%) ITIL
2 1 (1.85%) Network Design
2 1 (1.85%) CRM
2 1 (1.85%) ERP
2 1 (1.85%) ITIL V3
2 1 (1.85%) Network Management
2 1 (1.85%) Asset Management
Programming Languages
1 1 (1.85%) SQL
Qualifications
1 4 (7.41%) Microsoft Certification
2 3 (5.56%) CCNA
2 3 (5.56%) Cisco Certification
3 2 (3.70%) ITIL Foundation Certificate
3 2 (3.70%) MCSE
3 2 (3.70%) MCSA
3 2 (3.70%) MCP
4 1 (1.85%) MCITP
4 1 (1.85%) CCENT
4 1 (1.85%) SC Cleared
4 1 (1.85%) Security Cleared
4 1 (1.85%) Network+ Certification
4 1 (1.85%) CCNP
4 1 (1.85%) A+ Certification
Quality Assurance & Compliance
1 2 (3.70%) SLA
System Software
1 36 (66.67%) Active Directory
Systems Management
1 1 (1.85%) SCCM
Vendors
1 30 (55.56%) Microsoft
2 4 (7.41%) Cisco
3 3 (5.56%) Apple
3 3 (5.56%) VMware
4 2 (3.70%) Kerio
4 2 (3.70%) HP
5 1 (1.85%) Google
5 1 (1.85%) Brocade
5 1 (1.85%) NetScout
5 1 (1.85%) Polycom
5 1 (1.85%) Citrix
5 1 (1.85%) Lotus
5 1 (1.85%) Red Hat
5 1 (1.85%) SAP
5 1 (1.85%) Aerohive Networks
Salisbury, Wiltshire
TEKsystems
Rate: £9 - £12 per hour
Posted: 3 days ago
Aberdeen, Aberdeenshire
Haybrook IT Resourcing Ltd
Rate: Up to £180 per day
Posted: 6 days ago
City of London
Austin Fraser Limited
Rate: £0.00 per day
Posted: 10 days ago
Dudley
Interquest - Korus Group - Brighton
Rate: £10 - £12 per hour
Posted: 27 days ago
Kent
CPS Group
Rate: £80 - £100 per day
Posted: 27 days ago