The table below looks at the statistics for the 1st Line Support Engineer role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited 1st Line Support Engineer in their job title over the 3 months to 21 April 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
21 Apr 2015
Same period 2014 Same period 2013
First Line Support Engineer
Rank 570 540 522
Rank change year-on-year
-30 -18
Contract jobs requiring a 1st Line Support Engineer 32 64 26
As % of all contract IT jobs located in the UK 0.057% 0.11% 0.054%
As % of the Job Titles category 0.062% 0.12% 0.059%
Number of daily rates quoted 4 15 3
Average daily rate
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£178 £115 £140
Average daily rate % change year-on-year
+54.34% -17.85%
90% offered a daily rate of more than £106 £97 £124
10% offered a daily rate of more than £234 £123 £148
UK excluding London average daily rate £178 £115 £135
% change year-on-year
+54.34% -14.81%
Number of hourly rates quoted 15 33 13
Average hourly rate £16.00 £10.00 £11.50
Average hourly rate % change year-on-year
+60.00% -13.04%
90% offered a hourly rate of more than £9.90 £9.00 £11.05
10% offered a hourly rate of more than £17.30 £13.90 £11.70
UK excluding London average hourly rate £12.68 £11.50 £11.50
% change year-on-year
+10.21% -

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
51719 51910 44155
As % of all contract IT jobs located in the UK 92.39% 92.37% 92.51%
Number of daily rates quoted 31426 31539 25286
Average daily rate £400 £390 £400
Average daily rate % change year-on-year
+2.56% -2.50%
90% offered a daily rate of more than £248 £230 £238
10% offered a daily rate of more than £555 £550 £575
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 2027 2080 2187
Average hourly rate £17.50 £17.50 £18.00
Average hourly rate % change year-on-year
- -2.77%
90% offered a hourly rate of more than £11.00 £11.00 £11.00
10% offered a hourly rate of more than £42.50 £42.50 £40.00
UK excluding London average hourly rate £16.50 £17.25 £17.50
% change year-on-year
-4.34% -1.42%

1st Line Support Engineer
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing 1st Line Support Engineer in the job title within the UK as a proportion of the total demand within the Job Titles category.

1st Line Support Engineer Jobs Demand Trend in the UK

1st Line Support Engineer
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 1st Line Support Engineer within the UK.

1st Line Support Engineer Daily Rate Trend in the UK

1st Line Support Engineer
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing 1st Line Support Engineer within the UK over the 3 months to 21 April 2015.

1st Line Support Engineer Daily Rate Histogram in the UK

1st Line Support Engineer
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 1st Line Support Engineer within the UK.

1st Line Support Engineer Hourly Rate Trend in the UK

1st Line Support Engineer
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing 1st Line Support Engineer within the UK over the 3 months to 21 April 2015.

1st Line Support Engineer Hourly Rate Histogram in the UK

1st Line Support Engineer
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 1st Line Support Engineer within the UK over the 3 months to 21 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -26 31 £225 +95.65% 11
South East -8 17 £225 +83.67% 2
London -14 10 £166 +62.19% 5
Berkshire +1 6 - - 1
City of London +21 4 £238 - 1
Surrey -1 4 - -
Hampshire -15 4 £225 +95.65%
Buckinghamshire -6 2 - -
Reading - 2 - - 1
East of England +11 1 - -
South West +4 1 - -
Scotland -12 1 £130 -
Nottingham - 1 - - 1
East Midlands - 1 - - 1
Kent - 1 - -
Nottinghamshire - 1 - - 1
Oxfordshire - - - - 1
Shropshire - - - -
Warwickshire - - - -
West Sussex - - - -
West Yorkshire - - - - 2
Yorkshire - - - - 2
North West - - - -
Hertfordshire - - - -
Wales - - - - 1
West Midlands - - - - 1
South Wales - - - - 1
Wimbledon - - - -
Chiswick - - - -
Torfaen - - - -

1st Line Support Engineer
Top 30 Related IT Skills

For the 6 months to 21 April 2015, IT contractor jobs within the UK that cited 1st Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 1st Line Support Engineer in their job title.

1 49 (73.13%) Windows
2 36 (53.73%) Active Directory
3 31 (46.27%) MS Office
4 30 (44.78%) Microsoft
5 28 (41.79%) Windows XP
6 27 (40.30%) Windows 7
7 14 (20.90%) ITIL
8 13 (19.40%) MS Excel
8 13 (19.40%) MS Exchange
9 6 (8.96%) Windows 8
10 4 (5.97%) Microsoft Certification
10 4 (5.97%) LAN
10 4 (5.97%) HP
10 4 (5.97%) DNS
11 3 (4.48%) Cisco
11 3 (4.48%) DHCP
11 3 (4.48%) TCP/IP
11 3 (4.48%) Linux
11 3 (4.48%) Mac OS X
11 3 (4.48%) Apple
11 3 (4.48%) Bloomberg
11 3 (4.48%) Wireless
11 3 (4.48%) Retail
11 3 (4.48%) SC Cleared
11 3 (4.48%) Security Cleared
12 2 (2.99%) Wi-Fi
12 2 (2.99%) Asset Management
12 2 (2.99%) VMware
12 2 (2.99%) Kerio
12 2 (2.99%) Exchange Server 2010

1st Line Support Engineer
Top Related IT Skills by Category

For the 6 months to 21 April 2015, IT contractor jobs within the UK that cited 1st Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 1st Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 13 (19.40%) MS Exchange
2 2 (2.99%) Blackberry Enterprise Server
2 2 (2.99%) Exchange Server 2010
3 1 (1.49%) IBM Notes
Applications
1 31 (46.27%) MS Office
2 13 (19.40%) MS Excel
3 1 (1.49%) MS Visio
3 1 (1.49%) MS PowerPoint
Communications & Networking
1 4 (5.97%) LAN
1 4 (5.97%) DNS
2 3 (4.48%) DHCP
2 3 (4.48%) Wireless
2 3 (4.48%) TCP/IP
3 2 (2.99%) VPN
3 2 (2.99%) Structured Cabling
3 2 (2.99%) Internet
3 2 (2.99%) Firewall
3 2 (2.99%) Wi-Fi
4 1 (1.49%) Ethernet
4 1 (1.49%) SNMP
4 1 (1.49%) WAN
4 1 (1.49%) SMTP
4 1 (1.49%) Spanning Tree
4 1 (1.49%) NX-OS
4 1 (1.49%) Cisco IPT
4 1 (1.49%) Cisco IOS
4 1 (1.49%) Cisco ASA
General
1 3 (4.48%) Retail
2 1 (1.49%) Multimedia
2 1 (1.49%) Marketing
2 1 (1.49%) Korean Language
2 1 (1.49%) Pharmaceutical
2 1 (1.49%) Electronics
2 1 (1.49%) Telecoms
2 1 (1.49%) Finance
Libraries, Frameworks & Software Standards
1 1 (1.49%) EDI
Miscellaneous
1 2 (2.99%) Blackberry
2 1 (1.49%) Statistics
2 1 (1.49%) Mobile App
2 1 (1.49%) Analytical Skills
2 1 (1.49%) NHS
Operating Systems
1 49 (73.13%) Windows
2 28 (41.79%) Windows XP
3 27 (40.30%) Windows 7
4 6 (8.96%) Windows 8
5 3 (4.48%) Mac OS X
5 3 (4.48%) Linux
6 2 (2.99%) UNIX
6 2 (2.99%) Solaris
7 1 (1.49%) Windows Server 2003
7 1 (1.49%) Windows Server 2008
7 1 (1.49%) Red Hat Enterprise Linux
7 1 (1.49%) Windows Server 2012
Processes & Methodologies
1 14 (20.90%) ITIL
2 2 (2.99%) Asset Management
3 1 (1.49%) Network Design
3 1 (1.49%) Incident Management
3 1 (1.49%) Creative Marketing
3 1 (1.49%) Time Management
3 1 (1.49%) Network Management
3 1 (1.49%) ITIL V3
3 1 (1.49%) CRM
3 1 (1.49%) ERP
3 1 (1.49%) Project Management
3 1 (1.49%) Service Management
3 1 (1.49%) ITSM
Programming Languages
1 2 (2.99%) SQL
Qualifications
1 4 (5.97%) Microsoft Certification
2 3 (4.48%) SC Cleared
2 3 (4.48%) Security Cleared
3 2 (2.99%) CCNA
3 2 (2.99%) Cisco Certification
3 2 (2.99%) MCP
3 2 (2.99%) MCSE
4 1 (1.49%) MCSA
4 1 (1.49%) CCNP
4 1 (1.49%) A+ Certification
4 1 (1.49%) Network+ Certification
4 1 (1.49%) Degree
4 1 (1.49%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 2 (2.99%) SLA
System Software
1 36 (53.73%) Active Directory
Systems Management
1 1 (1.49%) SCCM
Vendors
1 30 (44.78%) Microsoft
2 4 (5.97%) HP
3 3 (4.48%) Cisco
3 3 (4.48%) Bloomberg
3 3 (4.48%) Apple
4 2 (2.99%) Reuters
4 2 (2.99%) Kerio
4 2 (2.99%) VMware
4 2 (2.99%) Sun
5 1 (1.49%) SAP
5 1 (1.49%) Citrix
5 1 (1.49%) Lotus
5 1 (1.49%) Red Hat
5 1 (1.49%) Google
5 1 (1.49%) Brocade
5 1 (1.49%) NetScout
5 1 (1.49%) Polycom
5 1 (1.49%) Aerohive Networks
Cardiff, South Glamorgan
CPS Group UK
Rate: £130 - £160 per day
Posted: 22 hours ago
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Bluetownonline
Rate: £25k - 28k per year
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Rate: £10 - £12 per hour
Posted: 4 days ago
Leeds
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Rate: £10 - £12 per hour
Posted: 4 days ago