The statistics below represent IT contracts advertised across the UK that had 1st Line Support Engineer featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 27 June 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
27 Jun 2016
Same period 2015 Same period 2014
First Line Support Engineer
Rank 593 586 532
Rank change year-on-year
-7 -54
Contract jobs requiring a 1st Line Support Engineer 55 49 95
As % of all contract IT jobs located in the UK 0.10% 0.089% 0.18%
As % of the Job Titles category 0.11% 0.094% 0.19%
Number of daily rates quoted 17 20 19
Median daily rate £115 £140 £115
Median daily rate % change year-on-year
-17.85% +21.73%
90% offered a daily rate of more than £102 £90 £99
10% offered a daily rate of more than £166 £180 £147
UK excluding London median daily rate £115 £140 £115
% change year-on-year
-17.85% +21.73%
Number of hourly rates quoted 13 17 55
Median hourly rate £10.96 £12.50 £11.00
Median hourly rate % change year-on-year
-12.36% +13.63%
90% offered a hourly rate of more than £10.00 £8.28 £9.00
10% offered a hourly rate of more than £15.00 £17.20 £15.80
UK excluding London median hourly rate £10.96 £11.38 £13.00
% change year-on-year
-3.69% -12.50%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
51146 52265 50988
As % of all contract IT jobs located in the UK 94.74% 94.79% 94.76%
Number of daily rates quoted 33349 32884 31286
Median daily rate £425 £400 £396
Median daily rate % change year-on-year
+6.25% +1.01%
90% offered a daily rate of more than £260 £245 £225
10% offered a daily rate of more than £600 £563 £550
UK excluding London median daily rate £398 £370 £350
% change year-on-year
+7.43% +5.71%
Number of hourly rates quoted 1531 1986 2062
Median hourly rate £17.50 £16.50 £16.50
Median hourly rate % change year-on-year
+6.06% -
90% offered a hourly rate of more than £11.00 £11.00 £10.50
10% offered a hourly rate of more than £44.00 £40.00 £39.00
UK excluding London median hourly rate £17.50 £16.14 £16.50
% change year-on-year
+8.42% -2.18%

1st Line Support Engineer
Jobs Demand Trend

The demand trend of IT contracts that featured 1st Line Support Engineer in the job title.

1st Line Support Engineer Jobs Demand Trend in the UK

1st Line Support Engineer
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 1st Line Support Engineer within the UK.

1st Line Support Engineer Daily Rate Trend in the UK

1st Line Support Engineer
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 1st Line Support Engineer within the UK.

1st Line Support Engineer Hourly Rate Trend in the UK

1st Line Support Engineer
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 1st Line Support Engineer within the UK over the 3 months to 27 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +12 53 £115 +15.00% 14
South East +6 15 £115 +35.29% 5
East of England +28 14 £110 -37.14% 2
South West +8 9 £150 -
Essex - 9 £104 -
Brentwood - 9 £104 -
Cambridgeshire +24 5 £138 - 1
Hampshire +14 5 £175 - 2
Yorkshire +1 5 - -
Surrey -2 4 £110 - 1
West Midlands - 4 £108 - 1
Southampton +17 3 - -
Berkshire -6 3 £115 - 2
North West -9 3 - - 3
Dorset - 3 - -
Bournemouth - 3 - -
West Yorkshire - 3 - -
Camberley - 3 £100 -
Wales +18 2 - -
Bristol +6 2 £150 -
Gloucestershire -2 2 - -
East Midlands - 2 - - 1
Hull - 2 - -
Wellingborough - 2 - -
Northamptonshire - 2 - - 1
Liverpool - 2 - -
Leeds - 2 - -
East Yorkshire - 2 - -
Merseyside - 2 - -
South Wales +14 1 - -

1st Line Support Engineer Skill Set
Top 30 Related IT Skills

For the 6 months to 27 June 2016, 1st Line Support Engineer contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring 1st Line Support Engineer in the job title.

1 55 (53.40%) Windows
2 49 (47.57%) Microsoft
3 47 (45.63%) Active Directory
4 30 (29.13%) MS Office
5 29 (28.16%) ITIL
6 27 (26.21%) Windows 7
7 21 (20.39%) SLA
7 21 (20.39%) Cisco
8 19 (18.45%) MS Excel
9 14 (13.59%) MS Exchange
10 13 (12.62%) Windows XP
11 12 (11.65%) Citrix
11 12 (11.65%) Service Management
12 9 (8.74%) CCNA
12 9 (8.74%) Cisco Certification
13 8 (7.77%) Windows Server
14 7 (6.80%) Wi-Fi
14 7 (6.80%) Avaya
14 7 (6.80%) Blackberry
15 6 (5.83%) Firewall
15 6 (5.83%) Telecoms
15 6 (5.83%) VMware
15 6 (5.83%) Incident Management
15 6 (5.83%) Tivoli Storage Manager
15 6 (5.83%) TCP/IP
15 6 (5.83%) Linux
15 6 (5.83%) Windows Server 2008
16 5 (4.85%) ITIL Foundation Certificate
16 5 (4.85%) Windows 10
16 5 (4.85%) ISDN

1st Line Support Engineer Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 14 (13.59%) MS Exchange
2 4 (3.88%) SharePoint
2 4 (3.88%) Skype for Business
3 3 (2.91%) Exchange Server 2003
3 3 (2.91%) Exchange Server 2007
3 3 (2.91%) Exchange Server 2010
3 3 (2.91%) IBM Notes
4 1 (0.97%) Blackberry Enterprise Server
4 1 (0.97%) Confluence
4 1 (0.97%) Exchange Server 2013
Applications
1 30 (29.13%) MS Office
2 19 (18.45%) MS Excel
3 2 (1.94%) Spreadsheet
Cloud Services
1 2 (1.94%) Office 365
2 1 (0.97%) Google Apps
Communications & Networking
1 7 (6.80%) Wi-Fi
2 6 (5.83%) Firewall
2 6 (5.83%) TCP/IP
3 5 (4.85%) IPv4
3 5 (4.85%) ISDN
3 5 (4.85%) LAN
3 5 (4.85%) VoIP
3 5 (4.85%) WAN
4 4 (3.88%) Internet
5 3 (2.91%) VPN
6 2 (1.94%) DNS
6 2 (1.94%) Network Security
7 1 (0.97%) Ethernet
7 1 (0.97%) FTP
7 1 (0.97%) IP Telephony
7 1 (0.97%) Remote Desktop
7 1 (0.97%) SAN
7 1 (0.97%) SSH
7 1 (0.97%) Wireless
Database & Business Intelligence
1 2 (1.94%) Oracle Database
1 2 (1.94%) SQL Server
2 1 (0.97%) Data Mining
General
1 6 (5.83%) Telecoms
2 2 (1.94%) Finance
2 2 (1.94%) German Language
3 1 (0.97%) Back Office
3 1 (0.97%) Legal
3 1 (0.97%) Retail
Miscellaneous
1 7 (6.80%) Blackberry
2 4 (3.88%) iPhone
3 2 (1.94%) Digital Media
3 2 (1.94%) iPad
4 1 (0.97%) Analytical Skills
4 1 (0.97%) Data Centre
4 1 (0.97%) Driving Licence
4 1 (0.97%) PDA
4 1 (0.97%) Wiki
Operating Systems
1 55 (53.40%) Windows
2 27 (26.21%) Windows 7
3 13 (12.62%) Windows XP
4 8 (7.77%) Windows Server
5 6 (5.83%) Linux
5 6 (5.83%) Windows Server 2008
6 5 (4.85%) Windows 10
7 4 (3.88%) AIX
7 4 (3.88%) Android
7 4 (3.88%) Windows Server 2003
8 3 (2.91%) Mac OS X
8 3 (2.91%) Unix
8 3 (2.91%) Windows 8
9 2 (1.94%) Apple iOS
9 2 (1.94%) HPUX
9 2 (1.94%) Windows 2000 Server
9 2 (1.94%) Windows Server 2012
10 1 (0.97%) Windows Vista
Processes & Methodologies
1 29 (28.16%) ITIL
2 12 (11.65%) Service Management
3 6 (5.83%) Incident Management
4 4 (3.88%) Logistics
4 4 (3.88%) Resource Management
4 4 (3.88%) Time Management
5 3 (2.91%) Data Protection
6 2 (1.94%) Change Management
6 2 (1.94%) CRM
6 2 (1.94%) ERP
6 2 (1.94%) Migration
6 2 (1.94%) Network Management
6 2 (1.94%) Service Delivery
6 2 (1.94%) Web Development
7 1 (0.97%) Application Discovery
7 1 (0.97%) Fault Analysis
7 1 (0.97%) IT Asset Management
7 1 (0.97%) Patch Management
7 1 (0.97%) Problem Management
7 1 (0.97%) Server Building
Programming Languages
1 2 (1.94%) Java
1 2 (1.94%) JavaScript
1 2 (1.94%) PHP
Qualifications
1 9 (8.74%) CCNA
1 9 (8.74%) Cisco Certification
2 5 (4.85%) ITIL Foundation Certificate
3 2 (1.94%) MCP
3 2 (1.94%) Microsoft Certification
3 2 (1.94%) SC Cleared
3 2 (1.94%) Security Cleared
4 1 (0.97%) A+ Certification
4 1 (0.97%) CCNP
4 1 (0.97%) CCVP
4 1 (0.97%) DBS Check
4 1 (0.97%) MCITP
4 1 (0.97%) MCSA
4 1 (0.97%) MOS
Quality Assurance & Compliance
1 21 (20.39%) SLA
2 1 (0.97%) ISO 9000
System Software
1 47 (45.63%) Active Directory
2 2 (1.94%) VMware Infrastructure
3 1 (0.97%) Samba
3 1 (0.97%) Terminal Services
Systems Management
1 6 (5.83%) Tivoli Storage Manager
2 4 (3.88%) HP Data Protector
2 4 (3.88%) SCCM
2 4 (3.88%) Tivoli
3 3 (2.91%) Backup Exec
3 3 (2.91%) Norton AntiVirus
4 1 (0.97%) NetVault Backup
Vendors
1 49 (47.57%) Microsoft
2 21 (20.39%) Cisco
3 12 (11.65%) Citrix
4 7 (6.80%) Avaya
5 6 (5.83%) VMware
6 5 (4.85%) Mitel
6 5 (4.85%) Symantec
7 4 (3.88%) Dell
7 4 (3.88%) HP
8 3 (2.91%) Apple
8 3 (2.91%) Lotus
9 2 (1.94%) Oracle
9 2 (1.94%) ServiceNow
10 1 (0.97%) Google
10 1 (0.97%) Intel Security
10 1 (0.97%) Sophos
Northampton, Northamptonshire
Broster Buchanan
Rate: £75 - £90 per day
Posted: 5 days ago