The statistics below represent IT contracts advertised across the UK that had 1st Line Support Engineer featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 22 January 2017 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
22 Jan 2017
Same period 2016 Same period 2015
First Line Support Engineer
UK
Rank 539 573 566
Rank change year-on-year
+34 -7
Contract jobs requiring a 1st Line Support Engineer 42 45 50
As % of all contract IT jobs located in the UK 0.095% 0.089% 0.099%
As % of the Job Titles category 0.10% 0.094% 0.10%
Number of daily rates quoted 17 11 12
Median daily rate £110 £138 £133
Median daily rate % change year-on-year
-20.00% +3.77%
90% offered a daily rate of more than £100 £100 £86
10% offered a daily rate of more than £152 £138 £246
UK excluding London median daily rate £110 £138 £138
% change year-on-year
-20.00% -
Number of hourly rates quoted 18 24 15
Median hourly rate £11.25 £11.75 £13.50
Median hourly rate % change year-on-year
-4.25% -12.96%
90% offered a hourly rate of more than £9.61 £10.65 £10.65
10% offered a hourly rate of more than £13.43 £15.00 £17.50
UK excluding London median hourly rate £11.50 £12.00 £13.50
% change year-on-year
-4.16% -11.11%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
41742 48106 48047
As % of all contract IT jobs located in the UK 94.76% 94.76% 94.68%
Number of daily rates quoted 27155 30643 30207
Median daily rate £425 £413 £400
Median daily rate % change year-on-year
+3.03% +3.12%
90% offered a daily rate of more than £250 £250 £235
10% offered a daily rate of more than £600 £588 £570
UK excluding London median daily rate £390 £375 £375
% change year-on-year
+4.00% -
Number of hourly rates quoted 1485 1758 1889
Median hourly rate £18.00 £17.50 £16.50
Median hourly rate % change year-on-year
+2.85% +6.06%
90% offered a hourly rate of more than £11.13 £10.88 £10.59
10% offered a hourly rate of more than £45.50 £47.50 £38.50
UK excluding London median hourly rate £17.50 £17.50 £16.00
% change year-on-year
- +9.37%

1st Line Support Engineer
Jobs Demand Trend

The demand trend of IT contracts that featured 1st Line Support Engineer in the job title.

1st Line Support Engineer Jobs Demand Trend in the UK

1st Line Support Engineer
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 1st Line Support Engineer within the UK.

1st Line Support Engineer Daily Rate Trend in the UK

1st Line Support Engineer
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 1st Line Support Engineer within the UK.

1st Line Support Engineer Hourly Rate Trend in the UK

1st Line Support Engineer
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 1st Line Support Engineer within the UK over the 3 months to 22 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +34 35 £110 -8.33% 16
South East +18 13 £103 +1.23% 6
London +1 8 £110 -3.50% 1
South West +18 7 £110 - 1
Surrey +24 4 - - 1
Hampshire +12 4 £105 - 2
Gloucestershire - 4 £110 -
Gloucester - 4 £110 -
North West +26 3 £110 -68.57% 3
Guildford - 3 - - 1
Cheshire +27 2 £110 -
Yorkshire +10 2 - - 3
Wales +5 2 - -
Bristol +2 2 £115 -
East of England 0 2 £141 - 1
North Wales - 2 - -
Mold - 2 - -
West Yorkshire - 2 - - 2
Flintshire - 2 - -
Berkshire - 2 £100 - 1
Oxfordshire - 2 £123 -
Leeds - 2 - - 1
Farnborough - 2 - -
Hounslow - 2 - -
Reading - 2 £100 - 1
Manchester +17 1 - - 2
Southampton +7 1 - -
Norfolk +6 1 £120 -
West Midlands 0 1 £200 - 1
Essex -1 1 £163 -

1st Line Support Engineer Skill Set
Top 30 Related IT Skills

For the 6 months to 22 January 2017, 1st Line Support Engineer contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring 1st Line Support Engineer in the job title.

1 66 (69.47%) Windows
2 46 (48.42%) Active Directory
3 41 (43.16%) Microsoft
3 41 (43.16%) Windows 7
4 35 (36.84%) MS Office
5 22 (23.16%) SLA
6 13 (13.68%) Citrix
6 13 (13.68%) TCP/IP
6 13 (13.68%) ITIL
6 13 (13.68%) Network Management
7 12 (12.63%) Service Delivery
7 12 (12.63%) VMware
8 11 (11.58%) Apple
8 11 (11.58%) Time Management
8 11 (11.58%) DBS Check
9 10 (10.53%) VMware Infrastructure
9 10 (10.53%) MS Excel
10 9 (9.47%) Windows XP
11 8 (8.42%) Firewall
11 8 (8.42%) Windows Server
12 7 (7.37%) Service Management
12 7 (7.37%) Incident Management
12 7 (7.37%) VPN
12 7 (7.37%) Cisco
12 7 (7.37%) Internet
13 6 (6.32%) MS Exchange
13 6 (6.32%) Windows 8
14 5 (5.26%) Windows Server 2012
14 5 (5.26%) Spreadsheet
14 5 (5.26%) Security Cleared

1st Line Support Engineer Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (6.32%) MS Exchange
2 5 (5.26%) IBM Notes
3 2 (2.11%) Exchange Server 2010
3 2 (2.11%) IIS
4 1 (1.05%) Blackberry Enterprise Server
4 1 (1.05%) Exchange Server 2013
4 1 (1.05%) SAS
4 1 (1.05%) SharePoint
4 1 (1.05%) Skype for Business
Applications
1 35 (36.84%) MS Office
2 10 (10.53%) MS Excel
3 5 (5.26%) Spreadsheet
Cloud Services
1 4 (4.21%) Office 365
2 2 (2.11%) Microsoft Azure
Communications & Networking
1 13 (13.68%) TCP/IP
2 8 (8.42%) Firewall
3 7 (7.37%) Internet
3 7 (7.37%) VPN
4 5 (5.26%) DNS
5 4 (4.21%) DHCP
5 4 (4.21%) LAN
6 3 (3.16%) Wireless
7 2 (2.11%) VoIP
7 2 (2.11%) WAN
8 1 (1.05%) Frame Relay
8 1 (1.05%) IGMP
8 1 (1.05%) Intranet
8 1 (1.05%) IP Telephony
8 1 (1.05%) IPv4
8 1 (1.05%) IPv6
8 1 (1.05%) Network Security
8 1 (1.05%) VLAN
8 1 (1.05%) VPLS
8 1 (1.05%) Wi-Fi
Database & Business Intelligence
1 2 (2.11%) RDBMS
1 2 (2.11%) Relational Database
Development Applications
1 1 (1.05%) ClearCase
General
1 4 (4.21%) Telecoms
2 1 (1.05%) Billing
2 1 (1.05%) Finance
2 1 (1.05%) Legal
2 1 (1.05%) Manufacturing
2 1 (1.05%) Retail
Libraries, Frameworks & Software Standards
1 2 (2.11%) HTML
2 1 (1.05%) Middleware
Miscellaneous
1 4 (4.21%) Blackberry
1 4 (4.21%) iPhone
2 2 (2.11%) Analytical Skills
2 2 (2.11%) Fat Client
2 2 (2.11%) Thin Client
2 2 (2.11%) Video Conferencing
3 1 (1.05%) Digital Media
3 1 (1.05%) Driving Licence
3 1 (1.05%) iPad
3 1 (1.05%) IPTV
3 1 (1.05%) Mathematics
3 1 (1.05%) Over-the-Top Content
3 1 (1.05%) PKI
3 1 (1.05%) STB
3 1 (1.05%) Video on Demand
Operating Systems
1 66 (69.47%) Windows
2 41 (43.16%) Windows 7
3 9 (9.47%) Windows XP
4 8 (8.42%) Windows Server
5 6 (6.32%) Windows 8
6 5 (5.26%) Apple iOS
6 5 (5.26%) Mac OS
6 5 (5.26%) Windows Server 2012
7 4 (4.21%) Mac OS X
7 4 (4.21%) Windows Server 2008
8 3 (3.16%) Windows 10
9 2 (2.11%) Linux
10 1 (1.05%) AIX
10 1 (1.05%) Unix
10 1 (1.05%) Windows Mobile
Processes & Methodologies
1 13 (13.68%) ITIL
1 13 (13.68%) Network Management
2 12 (12.63%) Service Delivery
3 11 (11.58%) Time Management
4 7 (7.37%) Incident Management
4 7 (7.37%) Service Management
5 2 (2.11%) Asset Management
5 2 (2.11%) Change Management
5 2 (2.11%) Migration
6 1 (1.05%) Business Continuity
6 1 (1.05%) Configuration Management
6 1 (1.05%) CRM
6 1 (1.05%) ERP
6 1 (1.05%) Fault Management
6 1 (1.05%) ITIL V3
6 1 (1.05%) Network Architecture
6 1 (1.05%) Network Monitoring
6 1 (1.05%) Validation
6 1 (1.05%) Web Development
Programming Languages
1 2 (2.11%) SQL
2 1 (1.05%) C
2 1 (1.05%) Java
2 1 (1.05%) JavaScript
2 1 (1.05%) PHP
Qualifications
1 11 (11.58%) DBS Check
2 5 (5.26%) Security Cleared
3 3 (3.16%) Degree
3 3 (3.16%) SC Cleared
4 2 (2.11%) CCNA
4 2 (2.11%) Cisco Certification
4 2 (2.11%) DV Cleared
5 1 (1.05%) CCIP
5 1 (1.05%) CCNP
5 1 (1.05%) JNCIA
5 1 (1.05%) Network+ Certification
Quality Assurance & Compliance
1 22 (23.16%) SLA
System Software
1 46 (48.42%) Active Directory
2 10 (10.53%) VMware Infrastructure
3 1 (1.05%) Terminal Services
3 1 (1.05%) Virtual Machines
3 1 (1.05%) XenApp
Systems Management
1 3 (3.16%) SCCM
2 1 (1.05%) AirWatch
2 1 (1.05%) BladeLogic
2 1 (1.05%) Cisco Prime
2 1 (1.05%) Forefront Identity Manager
2 1 (1.05%) OpenView Configuration Management
Vendors
1 41 (43.16%) Microsoft
2 13 (13.68%) Citrix
3 12 (12.63%) VMware
4 11 (11.58%) Apple
5 7 (7.37%) Cisco
6 5 (5.26%) Lotus
7 2 (2.11%) Juniper
7 2 (2.11%) LANDesk
7 2 (2.11%) Remedy
8 1 (1.05%) Bomgar
8 1 (1.05%) CheckPoint
8 1 (1.05%) Dell
8 1 (1.05%) GENBAND
8 1 (1.05%) Huawei
8 1 (1.05%) Peregrine
8 1 (1.05%) ServiceNow
8 1 (1.05%) SolarWinds
Manchester, Lancashire
onezeero.
Rate: £10 - £12 per hour
Posted: 5 days ago