The table below looks at the statistics for the 1st Line Support Engineer role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited 1st Line Support Engineer in their job title over the 3 months to 11 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
11 Feb 2016
Same period 2015 Same period 2014
First Line Support Engineer
Rank 589 569 546
Rank change year-on-year
-20 -23
Contract jobs requiring a 1st Line Support Engineer 37 43 42
As % of all contract IT jobs located in the UK 0.072% 0.083% 0.084%
As % of the Job Titles category 0.076% 0.088% 0.090%
Number of daily rates quoted 13 9 8
Average daily rate £120 £130 £109
Average daily rate % change year-on-year
-7.69% +19.54%
90% offered a daily rate of more than £102 £97 £94
10% offered a daily rate of more than £138 £220 £125
UK excluding London average daily rate £130 £130 £123
% change year-on-year
- +6.12%
Number of hourly rates quoted 20 12 19
Average hourly rate £12.50 £14.00 £12.50
Average hourly rate % change year-on-year
-10.71% +12.00%
90% offered a hourly rate of more than £11.45 £11.38 £10.00
10% offered a hourly rate of more than £15.25 £17.50 £16.20
UK excluding London average hourly rate £13.00 £15.00 £13.00
% change year-on-year
-13.30% +15.34%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
48620 48918 46871
As % of all contract IT jobs located in the UK 94.51% 94.46% 94.26%
Number of daily rates quoted 31221 30411 27715
Average daily rate £413 £400 £400
Average daily rate % change year-on-year
+3.12% -
90% offered a daily rate of more than £260 £238 £225
10% offered a daily rate of more than £575 £563 £575
UK excluding London average daily rate £375 £375 £350
% change year-on-year
- +7.14%
Number of hourly rates quoted 1735 1925 2068
Average hourly rate £17.50 £16.84 £17.50
Average hourly rate % change year-on-year
+3.95% -3.80%
90% offered a hourly rate of more than £11.00 £11.00 £11.50
10% offered a hourly rate of more than £49.50 £40.00 £40.00
UK excluding London average hourly rate £17.50 £16.50 £16.50
% change year-on-year
+6.06% -

1st Line Support Engineer
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing 1st Line Support Engineer in the job title within the UK as a proportion of the total demand within the Job Titles category.

1st Line Support Engineer Jobs Demand Trend in the UK

1st Line Support Engineer
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 1st Line Support Engineer within the UK.

1st Line Support Engineer Daily Rate Trend in the UK

1st Line Support Engineer
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 1st Line Support Engineer within the UK.

1st Line Support Engineer Hourly Rate Trend in the UK

1st Line Support Engineer
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 1st Line Support Engineer within the UK over the 3 months to 11 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -11 31 £120 -4.00% 20
London +5 12 £120 -4.00% 6
South East +16 11 £105 - 4
Hampshire +9 6 - -
Southampton +21 5 - -
Wales -8 4 £138 - 1
South Wales -10 4 £138 - 1
City of London +37 3 - - 1
East of England +2 3 - - 1
North West - 3 - - 2
Surrey -7 2 £84 - 1
Buckinghamshire +9 1 - -
Berkshire +7 1 £110 -
Milton Keynes +1 1 - -
Essex 0 1 - - 1
Leicestershire -11 1 - -
East Midlands -17 1 - - 2
Yorkshire -22 1 £120 - 1
Norfolk - 1 - -
Cambridgeshire - 1 - -
Liverpool - 1 - -
Cheshire - 1 - - 1
Lancashire - 1 - -
Merseyside - 1 - -
Ilford - 1 - -
West Sussex - 1 £130 -
Cambridge - 1 - -
Bracknell - 1 £110 -
Blackpool - 1 - -
Great Yarmouth - 1 - -

1st Line Support Engineer
Top 30 Related IT Skills

For the 6 months to 11 February 2016, IT contractor jobs within the UK that cited 1st Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 1st Line Support Engineer in their job title.

1 72 (62.61%) Windows
2 64 (55.65%) Active Directory
3 60 (52.17%) Microsoft
4 49 (42.61%) Windows 7
5 42 (36.52%) ITIL
6 35 (30.43%) MS Office
7 25 (21.74%) SLA
8 18 (15.65%) SCCM
8 18 (15.65%) MS Exchange
9 17 (14.78%) MS Excel
10 16 (13.91%) Cisco
10 16 (13.91%) Citrix
11 14 (12.17%) VoIP
12 13 (11.30%) Windows XP
12 13 (11.30%) Security Cleared
13 12 (10.43%) Windows 8
13 12 (10.43%) MCP
13 12 (10.43%) HP
14 11 (9.57%) Microsoft Certification
15 10 (8.70%) Internet
15 10 (8.70%) Configuration Management
15 10 (8.70%) Service Management
15 10 (8.70%) DV Cleared
16 9 (7.83%) Legal
16 9 (7.83%) MS Visio
17 8 (6.96%) MCSE
18 7 (6.09%) CCNA
18 7 (6.09%) Linux
18 7 (6.09%) Cisco Certification
18 7 (6.09%) Windows Server

1st Line Support Engineer
Top Related IT Skills by Category

For the 6 months to 11 February 2016, IT contractor jobs within the UK that cited 1st Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 1st Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 18 (15.65%) MS Exchange
2 5 (4.35%) Exchange Server 2007
2 5 (4.35%) Exchange Server 2010
2 5 (4.35%) IBM Notes
2 5 (4.35%) SharePoint
3 4 (3.48%) Blackberry Enterprise Server
3 4 (3.48%) Skype for Business
4 1 (0.87%) Exchange Server 2003
Applications
1 35 (30.43%) MS Office
2 17 (14.78%) MS Excel
3 9 (7.83%) MS Visio
4 2 (1.74%) MS PowerPoint
5 1 (0.87%) PTC Creo
5 1 (0.87%) Spreadsheet
5 1 (0.87%) Windchill
Business Applications
1 1 (0.87%) Eikon
Cloud Services
1 3 (2.61%) Office 365
2 1 (0.87%) OneDrive
Communications & Networking
1 14 (12.17%) VoIP
2 10 (8.70%) Internet
3 6 (5.22%) Firewall
4 5 (4.35%) TCP/IP
5 4 (3.48%) LAN
5 4 (3.48%) WAN
6 3 (2.61%) DNS
6 3 (2.61%) VPN
7 2 (1.74%) Remote Desktop
7 2 (1.74%) Wi-Fi
8 1 (0.87%) DHCP
8 1 (0.87%) Intranet
8 1 (0.87%) PBX
8 1 (0.87%) Skype
Database & Business Intelligence
1 2 (1.74%) Pentaho
2 1 (0.87%) Data Mining
2 1 (0.87%) SQL Server
2 1 (0.87%) SQL Server 2012
General
1 9 (7.83%) Legal
2 4 (3.48%) Telecoms
3 3 (2.61%) Finance
4 2 (1.74%) Retail
5 1 (0.87%) Banking
5 1 (0.87%) Retail Banking
Libraries, Frameworks & Software Standards
1 1 (0.87%) X-Windows
Miscellaneous
1 5 (4.35%) Blackberry
2 3 (2.61%) Driving Licence
2 3 (2.61%) iPhone
3 2 (1.74%) Data Centre
3 2 (1.74%) Video Conferencing
4 1 (0.87%) Analytical Skills
4 1 (0.87%) EPoS
4 1 (0.87%) iPad
Operating Systems
1 72 (62.61%) Windows
2 49 (42.61%) Windows 7
3 13 (11.30%) Windows XP
4 12 (10.43%) Windows 8
5 7 (6.09%) Linux
5 7 (6.09%) Windows Server
6 6 (5.22%) Apple iOS
6 6 (5.22%) Windows Server 2003
7 4 (3.48%) AIX
8 3 (2.61%) Android
8 3 (2.61%) Unix
8 3 (2.61%) Windows Server 2008
8 3 (2.61%) Windows Server 2012
9 1 (0.87%) Windows Vista
Processes & Methodologies
1 42 (36.52%) ITIL
2 10 (8.70%) Configuration Management
2 10 (8.70%) Service Management
3 6 (5.22%) Incident Management
4 5 (4.35%) Change Management
5 4 (3.48%) Logistics
5 4 (3.48%) Resource Management
6 3 (2.61%) Problem Management
7 2 (1.74%) Migration
8 1 (0.87%) Asset Management
8 1 (0.87%) CAD
8 1 (0.87%) Capacity Management
8 1 (0.87%) Data Protection
8 1 (0.87%) IT Asset Management
8 1 (0.87%) ITIL V3
8 1 (0.87%) Mobile Device Management
8 1 (0.87%) PDM
8 1 (0.87%) Regression Testing
8 1 (0.87%) Service Delivery
8 1 (0.87%) Time Management
Programming Languages
1 2 (1.74%) SQL
Qualifications
1 13 (11.30%) Security Cleared
2 12 (10.43%) MCP
3 11 (9.57%) Microsoft Certification
4 10 (8.70%) DV Cleared
5 8 (6.96%) MCSE
6 7 (6.09%) CCNA
6 7 (6.09%) Cisco Certification
7 6 (5.22%) ITIL Foundation Certificate
8 3 (2.61%) SC Cleared
9 2 (1.74%) A+ Certification
9 2 (1.74%) MCITP
10 1 (0.87%) CCNP
10 1 (0.87%) CCVP
10 1 (0.87%) DBS Check
10 1 (0.87%) ITIL Certification
10 1 (0.87%) MCDST
Quality Assurance & Compliance
1 25 (21.74%) SLA
2 1 (0.87%) ISO 9000
System Software
1 64 (55.65%) Active Directory
2 4 (3.48%) Hyper-V
3 2 (1.74%) VMware Infrastructure
Systems Management
1 18 (15.65%) SCCM
2 4 (3.48%) HP Data Protector
2 4 (3.48%) Tivoli
2 4 (3.48%) Tivoli Storage Manager
3 1 (0.87%) Backup Exec
3 1 (0.87%) NetBackup
3 1 (0.87%) Norton AntiVirus
3 1 (0.87%) SCVMM
Vendors
1 60 (52.17%) Microsoft
2 16 (13.91%) Cisco
2 16 (13.91%) Citrix
3 12 (10.43%) HP
4 6 (5.22%) VMware
5 5 (4.35%) Lotus
6 4 (3.48%) MobileIron
7 2 (1.74%) Sun
7 2 (1.74%) Symantec
8 1 (0.87%) Adobe
8 1 (0.87%) ANSYS
8 1 (0.87%) Apple
8 1 (0.87%) Autodesk
8 1 (0.87%) Avaya
8 1 (0.87%) Bloomberg
8 1 (0.87%) Intel Security
8 1 (0.87%) Kofax
8 1 (0.87%) Reuters
8 1 (0.87%) SAP
8 1 (0.87%) ServiceNow
Brighton, East Sussex
Vantage Recruitment Solutions Ltd
Rate: £15 per hour
Posted: Yesterday
York, North Yorkshire
Spring Technology
Rate: £80.00 - £100.00 per day
Posted: Yesterday
North West London
Nationwide People Ltd
Rate: £125 - £150 Per Day
Posted: 2 days ago
Northamptonshire
Initi8 Recruitment
Rate: £175 - £200 Per Day
Posted: 3 days ago