The statistics below represent IT contracts advertised across the UK that had 1st Line Support Engineer featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 27 September 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
27 Sep 2016
Same period 2015 Same period 2014
First Line Support Engineer
Rank 616 602 577
Rank change year-on-year
-14 -25
Contract jobs requiring a 1st Line Support Engineer 41 59 65
As % of all contract IT jobs located in the UK 0.077% 0.10% 0.11%
As % of the Job Titles category 0.081% 0.11% 0.12%
Number of daily rates quoted 12 15 18
Median daily rate £108 £110 £130
Median daily rate % change year-on-year
-2.27% -15.38%
90% offered a daily rate of more than £101 £92 £106
10% offered a daily rate of more than £222 £130 £172
UK excluding London median daily rate £108 £103 £125
% change year-on-year
+4.87% -18.00%
Number of hourly rates quoted 13 33 38
Median hourly rate £13.00 £12.00 £12.00
Median hourly rate % change year-on-year
+8.33% -
90% offered a hourly rate of more than £11.60 £9.00 £9.90
10% offered a hourly rate of more than £14.32 £21.55 £17.00
UK excluding London median hourly rate £12.75 £12.00 £12.50
% change year-on-year
+6.25% -4.00%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
50649 54325 53290
As % of all contract IT jobs located in the UK 94.63% 94.96% 93.13%
Number of daily rates quoted 33107 34727 32509
Median daily rate £425 £405 £400
Median daily rate % change year-on-year
+4.93% +1.25%
90% offered a daily rate of more than £250 £250 £225
10% offered a daily rate of more than £588 £575 £550
UK excluding London median daily rate £390 £380 £350
% change year-on-year
+2.63% +8.57%
Number of hourly rates quoted 1691 2060 2120
Median hourly rate £16.50 £17.33 £16.50
Median hourly rate % change year-on-year
-4.78% +5.03%
90% offered a hourly rate of more than £11.00 £11.00 £10.50
10% offered a hourly rate of more than £45.00 £41.50 £40.00
UK excluding London median hourly rate £16.50 £17.33 £16.50
% change year-on-year
-4.78% +5.03%

1st Line Support Engineer
Jobs Demand Trend

The demand trend of IT contracts that featured 1st Line Support Engineer in the job title.

1st Line Support Engineer Jobs Demand Trend in the UK

1st Line Support Engineer
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 1st Line Support Engineer within the UK.

1st Line Support Engineer Daily Rate Trend in the UK

1st Line Support Engineer
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing 1st Line Support Engineer within the UK over the 3 months to 27 September 2016.

1st Line Support Engineer Daily Rate Histogram in the UK

1st Line Support Engineer
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 1st Line Support Engineer within the UK.

1st Line Support Engineer Hourly Rate Trend in the UK

1st Line Support Engineer
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing 1st Line Support Engineer within the UK over the 3 months to 27 September 2016.

1st Line Support Engineer Hourly Rate Histogram in the UK

1st Line Support Engineer
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 1st Line Support Engineer within the UK over the 3 months to 27 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +20 41 £108 -2.27% 13
South East +6 15 £105 +2.43% 5
London -3 10 £108 -17.30% 4
Hampshire +16 7 £115 - 2
Surrey +9 5 £105 +10.52% 2
North West +17 4 £225 - 1
Cheshire +11 4 £225 -
West Midlands -19 4 £300 -
Farnham - 4 £105 -
Southampton +15 3 £115 -
Reading +13 3 - -
South West +6 3 £110 -12.00% 1
Berkshire +5 3 - - 1
Yorkshire +10 2 - -
Farnborough +1 2 - - 1
Bristol -1 2 £110 -12.00%
East Midlands -9 2 - -
Warrington - 2 - -
City of London +11 1 - -
Crewe +10 1 - -
Basingstoke +8 1 - - 1
East of England +3 1 - - 2
Hertfordshire +2 1 - -
Derby -1 1 - -
South Yorkshire -2 1 - -
Derbyshire -2 1 - -
Birmingham -7 1 - -
Coventry - 1 - -
Shropshire - 1 - -
Northamptonshire - 1 - -

1st Line Support Engineer Skill Set
Top 30 Related IT Skills

For the 6 months to 27 September 2016, 1st Line Support Engineer contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring 1st Line Support Engineer in the job title.

1 59 (61.46%) Windows
2 42 (43.75%) Active Directory
3 31 (32.29%) Windows 7
4 29 (30.21%) Microsoft
5 25 (26.04%) MS Office
6 14 (14.58%) ITIL
6 14 (14.58%) SLA
7 11 (11.46%) Citrix
8 9 (9.38%) Windows XP
8 9 (9.38%) MS Excel
8 9 (9.38%) Windows Server
9 8 (8.33%) Service Management
9 8 (8.33%) Cisco
9 8 (8.33%) TCP/IP
10 7 (7.29%) Avaya
11 6 (6.25%) Blackberry
11 6 (6.25%) MS Exchange
11 6 (6.25%) Wi-Fi
11 6 (6.25%) VMware
11 6 (6.25%) VMware Infrastructure
12 5 (5.21%) iPhone
12 5 (5.21%) Security Cleared
12 5 (5.21%) Mitel
12 5 (5.21%) Telecoms
12 5 (5.21%) IBM Notes
12 5 (5.21%) ISDN
12 5 (5.21%) VoIP
12 5 (5.21%) VPN
12 5 (5.21%) IPv4
12 5 (5.21%) Lotus

1st Line Support Engineer Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (6.25%) MS Exchange
2 5 (5.21%) IBM Notes
3 3 (3.13%) Exchange Server 2010
4 2 (2.08%) Blackberry Enterprise Server
4 2 (2.08%) Exchange Server 2013
5 1 (1.04%) Exchange Server 2003
5 1 (1.04%) JBoss
5 1 (1.04%) SAS
5 1 (1.04%) SharePoint
Applications
1 25 (26.04%) MS Office
2 9 (9.38%) MS Excel
3 2 (2.08%) Spreadsheet
Cloud Services
1 2 (2.08%) Office 365
Communications & Networking
1 8 (8.33%) TCP/IP
2 6 (6.25%) Wi-Fi
3 5 (5.21%) IPv4
3 5 (5.21%) ISDN
3 5 (5.21%) VoIP
3 5 (5.21%) VPN
4 4 (4.17%) LAN
5 2 (2.08%) Firewall
5 2 (2.08%) IP Telephony
5 2 (2.08%) Network Security
5 2 (2.08%) WAN
6 1 (1.04%) DMVPN
6 1 (1.04%) DNS
6 1 (1.04%) Ethernet
6 1 (1.04%) SAN
Database & Business Intelligence
1 2 (2.08%) Oracle Database
1 2 (2.08%) SQL Server
Development Applications
1 1 (1.04%) ClearCase
General
1 5 (5.21%) Telecoms
2 3 (3.13%) Finance
3 2 (2.08%) German Language
4 1 (1.04%) Advertising
4 1 (1.04%) Back Office
4 1 (1.04%) Banking
4 1 (1.04%) French Language
4 1 (1.04%) Manufacturing
4 1 (1.04%) Retail
Miscellaneous
1 6 (6.25%) Blackberry
2 5 (5.21%) iPhone
3 2 (2.08%) Digital Media
3 2 (2.08%) iPad
4 1 (1.04%) Analytical Skills
4 1 (1.04%) Driving Licence
4 1 (1.04%) Fat Client
4 1 (1.04%) Thin Client
Operating Systems
1 59 (61.46%) Windows
2 31 (32.29%) Windows 7
3 9 (9.38%) Windows Server
3 9 (9.38%) Windows XP
4 5 (5.21%) Windows 10
5 4 (4.17%) Windows 8
6 3 (3.13%) Unix
6 3 (3.13%) Windows Server 2008
7 2 (2.08%) Android
7 2 (2.08%) Apple iOS
7 2 (2.08%) HPUX
7 2 (2.08%) Windows 2000 Server
8 1 (1.04%) AIX
8 1 (1.04%) Linux
8 1 (1.04%) Mac OS X
8 1 (1.04%) Windows Mobile
8 1 (1.04%) Windows Server 2012
Processes & Methodologies
1 14 (14.58%) ITIL
2 8 (8.33%) Service Management
3 4 (4.17%) Incident Management
3 4 (4.17%) Time Management
4 3 (3.13%) Network Management
5 2 (2.08%) CRM
5 2 (2.08%) Data Protection
5 2 (2.08%) ERP
5 2 (2.08%) Service Delivery
5 2 (2.08%) Web Development
6 1 (1.04%) Asset Management
6 1 (1.04%) Fault Management
6 1 (1.04%) ITIL V3
6 1 (1.04%) Migration
6 1 (1.04%) Network Monitoring
6 1 (1.04%) Patch Management
6 1 (1.04%) Validation
Programming Languages
1 2 (2.08%) Java
1 2 (2.08%) JavaScript
1 2 (2.08%) PHP
2 1 (1.04%) C
2 1 (1.04%) PowerShell
2 1 (1.04%) SQL
Qualifications
1 5 (5.21%) Security Cleared
2 4 (4.17%) SC Cleared
3 1 (1.04%) BPSS Clearance
3 1 (1.04%) CCNA
3 1 (1.04%) Cisco Certification
3 1 (1.04%) DBS Check
Quality Assurance & Compliance
1 14 (14.58%) SLA
System Software
1 42 (43.75%) Active Directory
2 6 (6.25%) VMware Infrastructure
3 2 (2.08%) Terminal Services
4 1 (1.04%) XenApp
Systems Management
1 2 (2.08%) Backup Exec
1 2 (2.08%) Norton AntiVirus
1 2 (2.08%) SCCM
1 2 (2.08%) Tivoli Storage Manager
2 1 (1.04%) AirWatch
2 1 (1.04%) BladeLogic
2 1 (1.04%) Cisco CUCM
2 1 (1.04%) Cisco Prime
2 1 (1.04%) OpenView Configuration Management
Vendors
1 29 (30.21%) Microsoft
2 11 (11.46%) Citrix
3 8 (8.33%) Cisco
4 7 (7.29%) Avaya
5 6 (6.25%) VMware
6 5 (5.21%) Lotus
6 5 (5.21%) Mitel
7 4 (4.17%) Symantec
8 3 (3.13%) Dell
9 2 (2.08%) Apple
9 2 (2.08%) Oracle
9 2 (2.08%) ServiceNow
10 1 (1.04%) Bomgar
10 1 (1.04%) CheckPoint
10 1 (1.04%) Juniper
10 1 (1.04%) Peregrine
10 1 (1.04%) Remedy
10 1 (1.04%) SolarWinds
Gloucestershire
Experis Ltd
Rate: £100 - £125 per day
Posted: Yesterday
Farnborough, Hampshire
Austin Fraser
Rate: £10 - £14 per hour
Posted: 6 days ago
London
Austin Fraser
Rate: £120 - £140 per day
Posted: 6 days ago
Peterborough, Cambridgeshire
onezeero.
Rate: £100 - £120 per day
Posted: 4 days ago
Peterborough, Cambridgeshire
onezeero.
Rate: £425 - £450 per day
Posted: 4 days ago