The table below looks at the statistics for the 1st Line Support Engineer role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited 1st Line Support Engineer in their job title over the 3 months to 30 January 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
30 Jan 2015
Same period 2014 Same period 2013
First Line Support Engineer
Rank 550 523 501
Rank change year-on-year
-27 -22
Contract jobs requiring a 1st Line Support Engineer 33 30 38
As % of all contract IT jobs located in the UK 0.065% 0.062% 0.085%
As % of the Job Titles category 0.070% 0.067% 0.092%
Number of daily rates quoted 7 5 7
Average daily rate
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£140 £95 £118
Average daily rate % change year-on-year
+47.36% -19.49%
90% offered a daily rate of more than £109 £92 £105
10% offered a daily rate of more than £250 £119 £133
UK excluding London average daily rate £125 £105 £120
% change year-on-year
+19.04% -12.50%
Number of hourly rates quoted 7 13 22
Average hourly rate £13.50 £11.50 £11.00
Average hourly rate % change year-on-year
+17.39% +4.54%
90% offered a hourly rate of more than £12.00 £10.00 £7.83
10% offered a hourly rate of more than £14.40 £14.70 £13.00
UK excluding London average hourly rate £13.50 £12.50 £11.00
% change year-on-year
+8.00% +13.63%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
47189 44564 41455
As % of all contract IT jobs located in the UK 92.47% 92.53% 92.86%
Number of daily rates quoted 29609 26528 23470
Average daily rate £400 £400 £378
Average daily rate % change year-on-year
- +5.96%
90% offered a daily rate of more than £240 £228 £230
10% offered a daily rate of more than £563 £575 £550
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 1818 1936 2419
Average hourly rate £16.50 £17.50 £18.40
Average hourly rate % change year-on-year
-5.71% -4.89%
90% offered a hourly rate of more than £11.00 £11.25 £10.50
10% offered a hourly rate of more than £40.00 £40.00 £40.00
UK excluding London average hourly rate £16.16 £16.50 £17.50
% change year-on-year
-2.06% -5.71%

1st Line Support Engineer
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing 1st Line Support Engineer in the job title within the UK as a proportion of the total demand within the Job Titles category.

1st Line Support Engineer Jobs Demand Trend in the UK

1st Line Support Engineer
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 1st Line Support Engineer within the UK.

1st Line Support Engineer Daily Rate Trend in the UK

1st Line Support Engineer
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing 1st Line Support Engineer within the UK over the 3 months to 30 January 2015.

1st Line Support Engineer Daily Rate Histogram in the UK

1st Line Support Engineer
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 1st Line Support Engineer within the UK.

1st Line Support Engineer Hourly Rate Trend in the UK

1st Line Support Engineer
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 1st Line Support Engineer within the UK over the 3 months to 30 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -16 30 £231 +143.42% 9
London 0 14 £231 +143.42% 2
South East -4 6 - - 4
Buckinghamshire -5 5 - -
East of England +1 3 - -
East Midlands - 3 - - 1
Devon -5 2 - -
Yorkshire -6 2 - -
South West -18 2 - - 2
Essex - 2 - -
Wales - 1 £125 - 1
South Wales - 1 £125 - 1
High Wycombe - 1 - -
Bromley - 1 - -
Chesterfield - - - -
Chippenham - - - -
Coventry - - - -
Crawley - - - - 1
Cwmbran - - - -
Diss - - - -
Fareham - - - - 1
Feltham - - - -
Grays - - - -
Hounslow - - - -
Leicester - - - -
Basingstoke - - - -
Brighton - - - -
Bristol - - - - 2
East Sussex - - - -
Cheshire - - - -

1st Line Support Engineer
Top 30 Related IT Skills

For the 6 months to 30 January 2015, IT contractor jobs within the UK that cited 1st Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 1st Line Support Engineer in their job title.

1 61 (74.39%) Windows
2 33 (40.24%) Active Directory
3 27 (32.93%) Windows 7
4 26 (31.71%) MS Office
5 23 (28.05%) Windows XP
5 23 (28.05%) Microsoft
6 19 (23.17%) ITIL
7 15 (18.29%) MS Excel
8 8 (9.76%) Security Cleared
9 7 (8.54%) Windows 8
9 7 (8.54%) SC Cleared
10 6 (7.32%) MS Exchange
10 6 (7.32%) Apple
11 4 (4.88%) DNS
11 4 (4.88%) SLA
11 4 (4.88%) TCP/IP
11 4 (4.88%) Internet
11 4 (4.88%) Bloomberg
11 4 (4.88%) Service Management
12 3 (3.66%) Degree
12 3 (3.66%) Analytical Skills
12 3 (3.66%) Wi-Fi
12 3 (3.66%) Blackberry
12 3 (3.66%) Blackberry Enterprise Server
12 3 (3.66%) Reuters
12 3 (3.66%) DHCP
12 3 (3.66%) Mac OS X
12 3 (3.66%) LAN
12 3 (3.66%) Linux
13 2 (2.44%) SQL

1st Line Support Engineer
Top Related IT Skills by Category

For the 6 months to 30 January 2015, IT contractor jobs within the UK that cited 1st Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 1st Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (7.32%) MS Exchange
2 3 (3.66%) Blackberry Enterprise Server
3 2 (2.44%) SharePoint
3 2 (2.44%) Exchange Server 2010
4 1 (1.22%) IBM Notes
Applications
1 26 (31.71%) MS Office
2 15 (18.29%) MS Excel
3 1 (1.22%) MS PowerPoint
Communications & Networking
1 4 (4.88%) DNS
1 4 (4.88%) TCP/IP
1 4 (4.88%) Internet
2 3 (3.66%) Wi-Fi
2 3 (3.66%) DHCP
2 3 (3.66%) LAN
3 2 (2.44%) VoIP
3 2 (2.44%) VPN
3 2 (2.44%) Intranet
3 2 (2.44%) Wireless
3 2 (2.44%) Structured Cabling
Database & Business Intelligence
1 1 (1.22%) SQL Server
General
1 2 (2.44%) Telecoms
1 2 (2.44%) Retail
2 1 (1.22%) Retail Banking
2 1 (1.22%) Marketing
2 1 (1.22%) Multimedia
2 1 (1.22%) Banking
2 1 (1.22%) Spanish Language
2 1 (1.22%) Finance
2 1 (1.22%) Pharmaceutical
Miscellaneous
1 3 (3.66%) Analytical Skills
1 3 (3.66%) Blackberry
2 1 (1.22%) Video Conferencing
2 1 (1.22%) CMDB
2 1 (1.22%) IVR
2 1 (1.22%) Management Information System
2 1 (1.22%) NHS
Operating Systems
1 61 (74.39%) Windows
2 27 (32.93%) Windows 7
3 23 (28.05%) Windows XP
4 7 (8.54%) Windows 8
5 3 (3.66%) Mac OS X
5 3 (3.66%) Linux
6 2 (2.44%) Solaris
6 2 (2.44%) UNIX
6 2 (2.44%) Windows Server 2003
6 2 (2.44%) Windows Server 2008
7 1 (1.22%) Red Hat Enterprise Linux
7 1 (1.22%) Android
7 1 (1.22%) Mac OS
7 1 (1.22%) Windows Vista
7 1 (1.22%) Apple iOS
7 1 (1.22%) Windows Server 2012
7 1 (1.22%) Windows 2000
Processes & Methodologies
1 19 (23.17%) ITIL
2 4 (4.88%) Service Management
3 2 (2.44%) Incident Management
4 1 (1.22%) Asset Management
4 1 (1.22%) Time Management
4 1 (1.22%) Data Protection
4 1 (1.22%) Creative Marketing
4 1 (1.22%) Network Management
4 1 (1.22%) Service Delivery
4 1 (1.22%) ITSM
4 1 (1.22%) Configuration Management
4 1 (1.22%) Project Management
4 1 (1.22%) CRM
Programming Languages
1 2 (2.44%) SQL
Qualifications
1 8 (9.76%) Security Cleared
2 7 (8.54%) SC Cleared
3 3 (3.66%) Degree
4 2 (2.44%) Microsoft Certification
4 2 (2.44%) ITIL Foundation Certificate
5 1 (1.22%) MCTS
5 1 (1.22%) MCP
5 1 (1.22%) MCSA
Quality Assurance & Compliance
1 4 (4.88%) SLA
System Software
1 33 (40.24%) Active Directory
2 1 (1.22%) Firmware
Systems Management
1 2 (2.44%) SCCM
2 1 (1.22%) SCOM
Vendors
1 23 (28.05%) Microsoft
2 6 (7.32%) Apple
3 4 (4.88%) Bloomberg
4 3 (3.66%) Reuters
5 2 (2.44%) HP
5 2 (2.44%) Citrix
5 2 (2.44%) Sun
5 2 (2.44%) Kerio
6 1 (1.22%) Mitel
6 1 (1.22%) VMware
6 1 (1.22%) Cisco
6 1 (1.22%) Lotus
6 1 (1.22%) Red Hat
Glasgow, Lanarkshire
Oscar Associates (UK) Ltd
Rate: £10 - £12 per day
Posted: 2 days ago