The table below looks at the statistics for the Senior Service Manager role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Senior Service Manager in their job title over the 3 months to 26 November 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
26 Nov 2014
Same period 2013 Same period 2012
Senior Service Manager
Rank 579 555 567
Rank change year-on-year
-24 +12
Contract jobs requiring a Senior Service Manager 16 23 6
As % of all contract IT jobs located in the UK 0.029% 0.044% 0.012%
As % of the Job Titles category 0.031% 0.048% 0.012%
Number of daily rates quoted 8 13 6
Average daily rate
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£525 £550 £395
Average daily rate % change year-on-year
-4.54% +39.24%
90% offered a daily rate of more than £443 £425 £350
10% offered a daily rate of more than £583 £588 £438
UK excluding London average daily rate £497 £550 £390
% change year-on-year
-9.63% +41.02%
Number of hourly rates quoted 1 0 0
Average hourly rate £21.00 - -
UK excluding London average hourly rate £21.00 - -

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
50887 47919 48399
As % of all contract IT jobs located in the UK 90.76% 92.66% 93.07%
Number of daily rates quoted 32224 29016 27128
Average daily rate £400 £400 £388
Average daily rate % change year-on-year
- +3.22%
90% offered a daily rate of more than £225 £225 £225
10% offered a daily rate of more than £575 £575 £570
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 2084 2089 2613
Average hourly rate £16.00 £17.00 £18.50
Average hourly rate % change year-on-year
-5.88% -8.10%
90% offered a hourly rate of more than £10.50 £11.00 £11.00
10% offered a hourly rate of more than £38.00 £37.80 £40.50
UK excluding London average hourly rate £16.00 £16.00 £18.00
% change year-on-year
- -11.11%

Senior Service Manager
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Senior Service Manager in the job title within the UK as a proportion of the total demand within the Job Titles category.

Senior Service Manager Jobs Demand Trend in the UK

Senior Service Manager
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Senior Service Manager within the UK.

Senior Service Manager Daily Rate Trend in the UK

Senior Service Manager
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Senior Service Manager within the UK over the 3 months to 26 November 2014.

Senior Service Manager Daily Rate Histogram in the UK

Senior Service Manager
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Senior Service Manager within the UK.

Senior Service Manager Hourly Rate Trend in the UK

Senior Service Manager
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Senior Service Manager within the UK over the 3 months to 26 November 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -22 14 £530 -3.63% 1
London +3 6 £548 +5.28%
South East -14 3 £530 -9.78%
West Midlands -13 2 - - 1
Hampshire -22 2 £530 -9.78%
City of London +20 1 - -
East Midlands +4 1 £450 -
Berkshire +2 1 - -
Slough - 1 - -
South West - 1 - -
Wales - 1 £464 -
East of England - - - -
North West - - - -
South Wales - - - -
Somerset - - - -
Surrey - - - -
West Yorkshire - - - -
Yorkshire - - - -
Southampton - - - -
Woking - - - -
Derbyshire - - - -
Essex - - - -
Manchester - - - -
Newport - - - -
Reading - - - -
Bath - - - -
Birmingham - - - -
Bradford - - - -
Bristol - - - -
Coventry - - - - 1

Senior Service Manager
Top 30 Related IT Skills

For the 6 months to 26 November 2014, IT contractor jobs within the UK that cited Senior Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Senior Service Manager in their job title.

1 16 (48.48%) Service Management
2 14 (42.42%) Service Delivery
2 14 (42.42%) ITIL
3 13 (39.39%) Finance
4 11 (33.33%) Project Management
5 9 (27.27%) Security Cleared
6 8 (24.24%) Change Management
7 6 (18.18%) SLA
7 6 (18.18%) ITIL Certification
7 6 (18.18%) Problem Management
7 6 (18.18%) DV Cleared
8 5 (15.15%) Matrix Management
8 5 (15.15%) Agile Software Development
9 4 (12.12%) Telecoms
9 4 (12.12%) Agile Project Management
10 3 (9.09%) Customer Insight
10 3 (9.09%) Open Source
10 3 (9.09%) Security Architecture
10 3 (9.09%) Stakeholder Engagement
10 3 (9.09%) Release Management
10 3 (9.09%) Business Development
10 3 (9.09%) Management Information System
10 3 (9.09%) Stakeholder Management
10 3 (9.09%) Banking
10 3 (9.09%) Juniper
10 3 (9.09%) Cisco
10 3 (9.09%) PRINCE2
10 3 (9.09%) MS Project
10 3 (9.09%) McAfee
11 2 (6.06%) Oracle

Senior Service Manager
Top Related IT Skills by Category

For the 6 months to 26 November 2014, IT contractor jobs within the UK that cited Senior Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Senior Service Manager in their job title. Up to 20 skills are shown per category.

Applications
1 3 (9.09%) MS Project
2 2 (6.06%) MS Office
3 1 (3.03%) MS Visio
Business Applications
1 1 (3.03%) Oracle EBS R12
Communications & Networking
1 2 (6.06%) Firewall
2 1 (3.03%) WAN
Database & Business Intelligence
1 2 (6.06%) Data Mining
General
1 13 (39.39%) Finance
2 4 (12.12%) Telecoms
3 3 (9.09%) Banking
4 2 (6.06%) Retail
5 1 (3.03%) Local Government
5 1 (3.03%) Law
5 1 (3.03%) Legal
5 1 (3.03%) Publishing
5 1 (3.03%) Investment Banking
5 1 (3.03%) General Ledger
5 1 (3.03%) Financial Institution
Libraries, Frameworks & Software Standards
1 1 (3.03%) WAP
1 1 (3.03%) Web Services
Miscellaneous
1 3 (9.09%) Open Source
1 3 (9.09%) Management Information System
2 2 (6.06%) Analytical Skills
3 1 (3.03%) User Experience
3 1 (3.03%) FMCG
3 1 (3.03%) Statistics
Processes & Methodologies
1 16 (48.48%) Service Management
2 14 (42.42%) Service Delivery
2 14 (42.42%) ITIL
3 11 (33.33%) Project Management
4 8 (24.24%) Change Management
5 6 (18.18%) Problem Management
6 5 (15.15%) Matrix Management
6 5 (15.15%) Agile Software Development
7 4 (12.12%) Agile Project Management
8 3 (9.09%) Customer Insight
8 3 (9.09%) Security Architecture
8 3 (9.09%) Stakeholder Engagement
8 3 (9.09%) Release Management
8 3 (9.09%) Business Development
8 3 (9.09%) Stakeholder Management
8 3 (9.09%) PRINCE2
9 2 (6.06%) Six Sigma
9 2 (6.06%) Configuration Management
9 2 (6.06%) Process Management
9 2 (6.06%) ITSM
Qualifications
1 9 (27.27%) Security Cleared
2 6 (18.18%) ITIL Certification
2 6 (18.18%) DV Cleared
3 2 (6.06%) Degree
4 1 (3.03%) SC Cleared
4 1 (3.03%) ISEB
4 1 (3.03%) PMP
4 1 (3.03%) PMI Certification
Quality Assurance & Compliance
1 6 (18.18%) SLA
2 1 (3.03%) FINREP
2 1 (3.03%) COBIT
2 1 (3.03%) ISO 14001
2 1 (3.03%) BS7799
2 1 (3.03%) BS15000
Vendors
1 3 (9.09%) Juniper
1 3 (9.09%) Cisco
1 3 (9.09%) McAfee
2 2 (6.06%) Oracle
2 2 (6.06%) F5
3 1 (3.03%) Microsoft
3 1 (3.03%) Hyperion