The first table below looks at the demand for the Senior Service Manager role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Senior Service Manager in their job title over the 3 months to 20 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles currently tracked.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
20 May 2013
Same period 2012 Same period 2011
Senior Service Manager
Rank 529 565 582
Rank change year-on-year
+36 +17
Contract jobs requiring a Senior Service Manager 4 8 6
As % of all contract IT jobs located in the UK 0.009% 0.014% 0.010%
As % of the Job Titles category 0.009% 0.015% 0.011%
Number of daily rates quoted 2 5 2
Average daily rate £506 £375 £494
Average daily rate % change year-on-year
+35.00% -24.05%
90% offered a daily rate of more than £471 £360 £489
10% offered a daily rate of more than £541 £719 £499
UK excluding London average daily rate £463 £375 -
% change year-on-year
+23.33% -
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate - - -
All Job Titles
UK
Contract IT job ads with a match in the
Job Titles category
42921 54032 55868
As % of all contract IT jobs located in the UK 92.24% 92.62% 92.77%
Number of daily rates quoted 24602 29796 30366
Average daily rate £400 £400 £425
Average daily rate % change year-on-year
- -5.88%
90% offered a daily rate of more than £238 £240 £250
10% offered a daily rate of more than £575 £575 £600
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 2138 2561 2889
Average hourly rate £18.53 £18.75 £20.00
Average hourly rate % change year-on-year
-1.20% -6.25%
90% offered a hourly rate of more than £11.00 £11.00 £11.00
10% offered a hourly rate of more than £41.74 £40.00 £41.00
UK excluding London average hourly rate £17.50 £18.00 £20.00
% change year-on-year
-2.77% -10.00%

Senior Service Manager
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Senior Service Manager within the UK as a proportion of the total demand within the Job Titles category.

Senior Service Manager Jobs Demand Trend

Senior Service Manager
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Senior Service Manager within the UK.

Senior Service Manager Daily Rate Trend

Senior Service Manager
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Senior Service Manager within the UK.

Senior Service Manager Hourly Rate Trend

Senior Service Manager
Top 8 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Senior Service Manager within the UK over the 3 months to 20 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
England +59 3 £550 +46.66%
London +22 2 £550 +10.00%
South East +22 1 - -
Jersey - 1 £463 -
Channel Islands - 1 £463 -
Newport Pagnell - 1 - -
Buckinghamshire - 1 - -
City of London - 1 - -

Senior Service Manager
Top 30 Related IT Skills

For the 6 months to 20 May 2013, IT contractor jobs within the UK that cited Senior Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Senior Service Manager in their job title.

1 10 (90.91%) ITIL
2 6 (54.55%) Service Management
3 5 (45.45%) Service Delivery
4 4 (36.36%) ITIL Certification
5 3 (27.27%) Change Management
5 3 (27.27%) SLA
5 3 (27.27%) Problem Management
6 2 (18.18%) Cisco
6 2 (18.18%) Supplier Management
6 2 (18.18%) Incident Management
6 2 (18.18%) Telecoms
6 2 (18.18%) Finance
7 1 (9.091%) Validation
7 1 (9.091%) Banking
7 1 (9.091%) Retail
7 1 (9.091%) IP Telephony
7 1 (9.091%) IT Governance
7 1 (9.091%) Degree
7 1 (9.091%) SAP Oil and Gas
7 1 (9.091%) SAP
7 1 (9.091%) PRINCE2 Certification
7 1 (9.091%) Wi-Fi
7 1 (9.091%) Avaya
7 1 (9.091%) Internet
7 1 (9.091%) Remedy
7 1 (9.091%) Benchmarking
7 1 (9.091%) Project Management
7 1 (9.091%) PRINCE2
7 1 (9.091%) ADSL
7 1 (9.091%) LAN

Senior Service Manager
Top Related IT Skills by Category

For the 6 months to 20 May 2013, IT contractor jobs within the UK that cited Senior Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Senior Service Manager in their job title. Up to 20 skills are shown per category.

Business Applications
1 1 (9.091%) SAP Oil and Gas
Communications & Networking
1 1 (9.091%) ADSL
1 1 (9.091%) LAN
1 1 (9.091%) WAN
1 1 (9.091%) Internet
1 1 (9.091%) Wi-Fi
1 1 (9.091%) IP Telephony
1 1 (9.091%) ADSL2+
General
1 2 (18.18%) Telecoms
1 2 (18.18%) Finance
2 1 (9.091%) Banking
2 1 (9.091%) Retail
Miscellaneous
1 1 (9.091%) Credit Risk
Processes & Methodologies
1 10 (90.91%) ITIL
2 6 (54.55%) Service Management
3 5 (45.45%) Service Delivery
4 3 (27.27%) Change Management
4 3 (27.27%) Problem Management
5 2 (18.18%) Supplier Management
5 2 (18.18%) Incident Management
6 1 (9.091%) IT Governance
6 1 (9.091%) Performance Management
6 1 (9.091%) ITIL V3
6 1 (9.091%) ITIL V2
6 1 (9.091%) Continuous Improvement
6 1 (9.091%) Root Cause Analysis
6 1 (9.091%) Capacity Management
6 1 (9.091%) Validation
6 1 (9.091%) PRINCE2
6 1 (9.091%) B2B
6 1 (9.091%) Benchmarking
6 1 (9.091%) Project Management
Qualifications
1 4 (36.36%) ITIL Certification
2 1 (9.091%) Degree
2 1 (9.091%) PRINCE2 Certification
Quality Assurance & Compliance
1 3 (27.27%) SLA
Vendors
1 2 (18.18%) Cisco
2 1 (9.091%) Avaya
2 1 (9.091%) Remedy
2 1 (9.091%) SAP