Workforce Management (WFM)
UK

The following table provides summary statistics for contract job vacancies with a requirement for WFM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited WFM over the 6 months to 28 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
28 Apr 2024
Same period 2023 Same period 2022
Rank 513 683 776
Rank change year-on-year +170 +93 -137
Contract jobs citing WFM 81 33 79
As % of all contract jobs advertised in the UK 0.19% 0.055% 0.089%
As % of the Processes & Methodologies category 0.22% 0.061% 0.098%
Number of daily rates quoted 65 24 65
10th Percentile £222 £269 £355
25th Percentile £350 £475 £413
Median daily rate (50th Percentile) £400 £575 £525
Median % change year-on-year -30.43% +9.52% +5.00%
75th Percentile £500 £678 £638
90th Percentile £670 £793 £853
UK excluding London median daily rate £350 £400 £463
% change year-on-year -12.50% -13.51% -11.48%

All Process and Methodology Skills
UK

WFM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 37,383 53,667 80,409
As % of all contract IT jobs advertised in the UK 86.31% 89.90% 90.57%
Number of daily rates quoted 24,097 37,244 56,431
10th Percentile £300 £325 £340
25th Percentile £413 £438 £425
Median daily rate (50th Percentile) £525 £550 £525
Median % change year-on-year -4.55% +4.76% +8.25%
75th Percentile £638 £650 £638
90th Percentile £750 £750 £738
UK excluding London median daily rate £500 £500 £475
% change year-on-year - +5.26% +9.20%
Number of hourly rates quoted 2,426 1,746 1,925
10th Percentile £12.75 £11.00 £12.50
25th Percentile £16.00 £16.25 £15.25
Median hourly rate £35.00 £37.30 £25.00
Median % change year-on-year -6.17% +49.20% -
75th Percentile £59.44 £65.00 £49.25
90th Percentile £72.50 £75.00 £63.75
UK excluding London median hourly rate £36.05 £36.00 £20.00
% change year-on-year +0.13% +80.00% -8.51%

WFM
Job Vacancy Trend

Job postings citing WFM as a proportion of all IT jobs advertised.

Job vacancy trend for WFM in the UK

WFM
Contractor Daily Rate Trend

3-month moving average daily rate quoted in jobs citing WFM.

Daily rate trend for WFM in the UK

WFM
Daily Rate Histogram

Daily rate distribution for jobs citing WFM over the 6 months to 28 April 2024.

Daily rate histogram for WFM in the UK

WFM
Contractor Hourly Rate Trend

3-month moving average hourly rates quoted in jobs citing WFM.

Hourly rate trend for WFM in the UK

WFM
Top 13 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing WFM within the UK over the 6 months to 28 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England +163 70 £400 -25.58% 46
Work from Home +149 40 £448 -22.17% 31
UK excluding London +90 36 £350 -12.50% 36
London +122 28 £500 -13.04% 19
Midlands +39 15 £240 +6.67% 2
West Midlands +42 14 £240 +6.67% 1
East of England +16 10 £413 +3.13% 6
North of England +38 7 £350 -44.00% 11
North West - 6 £350 - 8
South East +21 3 £750 +3.45% 7
Scotland +34 1 £375 - 6
Yorkshire +23 1 £400 -36.00% 3
East Midlands - 1 - - 1

WFM
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 13 (16.05%) Apache
1 13 (16.05%) IIS
1 13 (16.05%) Tomcat
2 2 (2.47%) SharePoint
Applications
1 22 (27.16%) Microsoft Excel
2 12 (14.81%) Chatbot
3 4 (4.94%) Microsoft PowerPoint
4 3 (3.70%) Microsoft Office
Business Applications
1 4 (4.94%) SAP ERP
2 2 (2.47%) Avolution ABACUS
3 1 (1.23%) SAP HCM
Cloud Services
1 13 (16.05%) AWS
2 10 (12.35%) GCP
2 10 (12.35%) Power Platform
3 8 (9.88%) SaaS
4 6 (7.41%) SAP Fieldglass
5 5 (6.17%) Power Automate
6 4 (4.94%) Azure
7 3 (3.70%) OCI
8 1 (1.23%) Boomi
8 1 (1.23%) Dynamics 365
8 1 (1.23%) SuccessFactors
Communications & Networking
1 13 (16.05%) H.323
1 13 (16.05%) HTTP
1 13 (16.05%) TCP/IP
2 4 (4.94%) MegaStream
3 2 (2.47%) VoIP
Database & Business Intelligence
1 10 (12.35%) Power BI
General
1 22 (27.16%) Telecoms
2 18 (22.22%) Analytical Skills
3 17 (20.99%) Legal
4 13 (16.05%) Finance
5 10 (12.35%) Marketing
6 6 (7.41%) Public Sector
7 5 (6.17%) Inclusion and Diversity
7 5 (6.17%) Social Skills
8 2 (2.47%) General Ledger
8 2 (2.47%) Pharmaceutical
8 2 (2.47%) Retail
9 1 (1.23%) Banking
9 1 (1.23%) Electronics
9 1 (1.23%) German Language
9 1 (1.23%) Law
9 1 (1.23%) Manufacturing
9 1 (1.23%) Organisational Skills
Job Titles
1 13 (16.05%) Analyst
1 13 (16.05%) Consultant
2 12 (14.81%) Architect
3 11 (13.58%) Genesys Consultant
4 8 (9.88%) Project Manager
5 6 (7.41%) Technical Support
6 5 (6.17%) Data Analyst
6 5 (6.17%) Insight Analyst
6 5 (6.17%) Technical Consultant
7 4 (4.94%) Coordinator
7 4 (4.94%) Lead
7 4 (4.94%) Project Coordinator
7 4 (4.94%) Resource Analyst
7 4 (4.94%) Resource Planner
8 3 (3.70%) Business Data Analyst
8 3 (3.70%) Cloud Consultant
8 3 (3.70%) Enterprise Architect
8 3 (3.70%) Support Specialist
8 3 (3.70%) Workforce Management Specialist
9 2 (2.47%) Linux Support Engineer
Libraries, Frameworks & Software Standards
1 11 (13.58%) RESTful
2 1 (1.23%) Middleware
Miscellaneous
1 27 (33.33%) IVR
2 14 (17.28%) Management Information System
3 5 (6.17%) Onboarding
4 4 (4.94%) Greenfield Project
4 4 (4.94%) NHS
5 2 (2.47%) Legacy Systems
5 2 (2.47%) PDA
5 2 (2.47%) Video Conferencing
Operating Systems
1 15 (18.52%) Windows
2 13 (16.05%) Linux
2 13 (16.05%) Red Hat Enterprise Linux
3 4 (4.94%) VMS
4 2 (2.47%) Android
Processes & Methodologies
1 17 (20.99%) Change Management
2 15 (18.52%) Requirements Gathering
3 13 (16.05%) Artificial Intelligence
3 13 (16.05%) Proactive Maintenance
3 13 (16.05%) Roadmaps
3 13 (16.05%) Workforce Optimisation
4 12 (14.81%) Capacity Management
4 12 (14.81%) Conversational UI
5 11 (13.58%) Business Intelligence
5 11 (13.58%) CI/CD
5 11 (13.58%) Configuration Management
5 11 (13.58%) Presales
5 11 (13.58%) Quality Management
6 8 (9.88%) Computer Science
6 8 (9.88%) ERP
6 8 (9.88%) Facilities Management
6 8 (9.88%) Planning and Forecasting
7 7 (8.64%) Decision-Making
7 7 (8.64%) Project Management
7 7 (8.64%) Service Management
Qualifications
1 9 (11.11%) Degree
2 3 (3.70%) Security Cleared
3 1 (1.23%) CIPD
3 1 (1.23%) Master's Degree
3 1 (1.23%) SC Cleared
Quality Assurance & Compliance
1 7 (8.64%) SLA
2 4 (4.94%) QA
3 1 (1.23%) GDPR
System Software
1 2 (2.47%) Active Directory
Vendors
1 22 (27.16%) Microsoft
2 17 (20.99%) Avaya
3 13 (16.05%) Genesys
3 13 (16.05%) Red Hat
3 13 (16.05%) Verint
4 8 (9.88%) SAP
5 6 (7.41%) Kronos
6 4 (4.94%) Oracle
6 4 (4.94%) ServiceNow
7 3 (3.70%) Ceridian
7 3 (3.70%) Datix
7 3 (3.70%) Sage
8 2 (2.47%) Concur
8 2 (2.47%) PeopleSoft
8 2 (2.47%) Salesforce
8 2 (2.47%) UiPath
8 2 (2.47%) Workday
9 1 (1.23%) Dell