The table below looks at the statistics for the Support Specialist role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Specialist in their job title over the 3 months to 27 February 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
27 Feb 2015
Same period 2014 Same period 2013
Support Specialist
Rank 505 470 473
Rank change year-on-year
-35 +3
Contract jobs requiring a Support Specialist 71 96 64
As % of all contract IT jobs located in the UK 0.14% 0.19% 0.14%
As % of the Job Titles category 0.15% 0.21% 0.15%
Number of daily rates quoted 35 39 31
Average daily rate
Keep up to 90%
of your Daily Rate
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£290 £313 £325
Average daily rate % change year-on-year
-7.20% -3.84%
90% offered a daily rate of more than £127 £133 £205
10% offered a daily rate of more than £440 £500 £425
UK excluding London average daily rate £268 £300 £263
% change year-on-year
-10.83% +14.28%
Number of hourly rates quoted 4 10 5
Average hourly rate £30.00 £17.75 £22.50
Average hourly rate % change year-on-year
+69.01% -21.11%
90% offered a hourly rate of more than £21.25 £10.65 £21.50
10% offered a hourly rate of more than £39.10 £37.25 £33.60
UK excluding London average hourly rate £17.50 £13.33 £21.50
% change year-on-year
+31.33% -38.02%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
48490 46430 41591
As % of all contract IT jobs located in the UK 92.40% 92.38% 92.66%
Number of daily rates quoted 29830 27397 23746
Average daily rate £400 £400 £390
Average daily rate % change year-on-year
- +2.56%
90% offered a daily rate of more than £240 £225 £238
10% offered a daily rate of more than £550 £550 £575
UK excluding London average daily rate £375 £350 £345
% change year-on-year
+7.14% +1.44%
Number of hourly rates quoted 1842 1977 2253
Average hourly rate £17.50 £17.50 £18.00
Average hourly rate % change year-on-year
- -2.77%
90% offered a hourly rate of more than £11.00 £11.50 £10.75
10% offered a hourly rate of more than £41.50 £40.00 £40.00
UK excluding London average hourly rate £16.74 £17.00 £17.50
% change year-on-year
-1.55% -2.85%

Support Specialist
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Support Specialist in the job title within the UK as a proportion of the total demand within the Job Titles category.

Support Specialist Jobs Demand Trend in the UK

Support Specialist
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Specialist within the UK.

Support Specialist Daily Rate Trend in the UK

Support Specialist
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Specialist within the UK over the 3 months to 27 February 2015.

Support Specialist Daily Rate Histogram in the UK

Support Specialist
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Specialist within the UK.

Support Specialist Hourly Rate Trend in the UK

Support Specialist
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Specialist within the UK over the 3 months to 27 February 2015.

Support Specialist Hourly Rate Histogram in the UK

Support Specialist
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Specialist within the UK over the 3 months to 27 February 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -42 63 £328 +3.31% 39
London -13 35 £300 -7.69% 18
South East -49 16 £350 +75.00% 5
City of London +18 7 £187 -62.60% 5
Berkshire -3 7 £350 -17.64% 3
Reading +3 5 £350 - 3
Surrey -8 5 £325 +160.00% 1
South West -16 5 £130 - 2
Gloucestershire - 5 £130 -
Scotland -3 4 £215 -31.20% 3
Buckinghamshire -7 3 £350 +16.66% 1
East of England +1 2 £238 - 4
West Midlands -4 2 - - 2
North West -17 2 £336 -23.63% 1
High Wycombe - 2 £350 -
Tyne and Wear +5 1 - -
Cheshire +3 1 £422 - 1
North East -3 1 - -
Manchester -9 1 £250 -53.70%
Bedfordshire -10 1 £125 -
Hampshire -13 1 - -
South Wales - 1 - - 1
Wales - 1 - - 1
Guildford - 1 - -
Knutsford - 1 £422 -
Cheltenham - 1 - -
Basingstoke - 1 - -
Bracknell - 1 - -
Bradford - - - -
Brighton - - - -

Support Specialist
Top 30 Related IT Skills

For the 6 months to 27 February 2015, IT contractor jobs within the UK that cited Support Specialist in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Specialist in their job title.

1 44 (29.53%) Windows
2 37 (24.83%) Finance
3 29 (19.46%) MS Office
4 27 (18.12%) Microsoft
5 26 (17.45%) SQL
6 25 (16.78%) Linux
6 25 (16.78%) Active Directory
7 23 (15.44%) Windows 7
7 23 (15.44%) Analytical Skills
8 22 (14.77%) Oracle
9 19 (12.75%) UNIX
10 18 (12.08%) Migration
10 18 (12.08%) Banking
11 17 (11.41%) MS Exchange
12 16 (10.74%) ITIL
13 15 (10.07%) TCP/IP
13 15 (10.07%) Mac OS X
13 15 (10.07%) WebSphere
13 15 (10.07%) Windows Server 2008
14 14 (9.40%) Degree
14 14 (9.40%) VMware
14 14 (9.40%) MS Excel
15 13 (8.72%) Firewall
15 13 (8.72%) Security Cleared
16 12 (8.05%) VMware Infrastructure
16 12 (8.05%) Red Hat Enterprise Linux
16 12 (8.05%) Windows Server 2003
17 11 (7.38%) WebSphere MQ
17 11 (7.38%) Blackberry
17 11 (7.38%) Project Management

Support Specialist
Top Related IT Skills by Category

For the 6 months to 27 February 2015, IT contractor jobs within the UK that cited Support Specialist in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Specialist in their job title. Up to 20 skills are shown per category.

Application Platforms
1 17 (11.41%) MS Exchange
2 15 (10.07%) WebSphere
3 8 (5.37%) WebLogic
4 7 (4.70%) Blackberry Enterprise Server
5 5 (3.36%) Lync
5 5 (3.36%) Exchange Server 2010
6 4 (2.68%) TIBCO EMS
6 4 (2.68%) SharePoint
6 4 (2.68%) IBM Notes
7 2 (1.34%) WebSphere Application Server
7 2 (1.34%) FileNet
7 2 (1.34%) Documentum
7 2 (1.34%) WebSphere Portal
8 1 (0.67%) SharePoint 2010
8 1 (0.67%) SharePoint 2013
8 1 (0.67%) Exchange Server 2013
8 1 (0.67%) WorkSite
8 1 (0.67%) TPMS
8 1 (0.67%) IIS
8 1 (0.67%) Lotus Domino
Applications
1 29 (19.46%) MS Office
2 14 (9.40%) MS Excel
3 5 (3.36%) Final Cut Pro
4 4 (2.68%) MS Project
5 3 (2.01%) Adobe Creative Suite
5 3 (2.01%) Quicktime
6 2 (1.34%) Maya
6 2 (1.34%) MS PowerPoint
6 2 (1.34%) CINEMA 4D
7 1 (0.67%) Shockwave
Business Applications
1 4 (2.68%) Oracle EBS R12
2 3 (2.01%) Markit EDM
2 3 (2.01%) BASE24
2 3 (2.01%) Summit
2 3 (2.01%) Remedy ITSM
2 3 (2.01%) thinkFolio
3 2 (1.34%) Oracle General Ledger
3 2 (1.34%) Oracle Procure-to-Pay
4 1 (0.67%) SAP HR
4 1 (0.67%) CODA-Financials
4 1 (0.67%) SAP GRC
4 1 (0.67%) Dynamics CRM
4 1 (0.67%) SAP EHS
Cloud Services
1 2 (1.34%) Office 365
Communications & Networking
1 15 (10.07%) TCP/IP
2 13 (8.72%) Firewall
3 8 (5.37%) LAN
4 7 (4.70%) VoIP
4 7 (4.70%) Ethernet
4 7 (4.70%) DNS
5 6 (4.03%) SAN
5 6 (4.03%) VPN
5 6 (4.03%) WAN
6 5 (3.36%) LDAP
6 5 (3.36%) MPLS
7 4 (2.68%) Internet
7 4 (2.68%) IP Telephony
7 4 (2.68%) VLAN
8 3 (2.01%) ISDN
9 2 (1.34%) NetScaler
9 2 (1.34%) NAS
10 1 (0.67%) Fibre Channel
10 1 (0.67%) VPLS
10 1 (0.67%) Network Security
Database & Business Intelligence
1 11 (7.38%) SQL Server
2 6 (4.03%) Oracle Reports
3 4 (2.68%) Informix
4 3 (2.01%) PowerMart
4 3 (2.01%) NonStop SQL
4 3 (2.01%) Data Warehouse
4 3 (2.01%) SQL Server 2008
5 2 (1.34%) MySQL
6 1 (0.67%) Relational Database
6 1 (0.67%) DataStage
6 1 (0.67%) PostgreSQL
6 1 (0.67%) SQL Server Integration Services
6 1 (0.67%) KDB
6 1 (0.67%) MS Access
Development Applications
1 3 (2.01%) Visual Studio
2 2 (1.34%) Atlassian Bamboo
3 1 (0.67%) Ant
3 1 (0.67%) Eclipse
3 1 (0.67%) Toad
3 1 (0.67%) Introscope
3 1 (0.67%) Subversion
3 1 (0.67%) JIRA
General
1 37 (24.83%) Finance
2 18 (12.08%) Banking
3 11 (7.38%) Telecoms
4 10 (6.71%) Front Office
5 8 (5.37%) Retail
6 5 (3.36%) Publishing
7 4 (2.68%) Legal
8 3 (2.01%) Investment Banking
9 2 (1.34%) General Ledger
9 2 (1.34%) Retail Banking
9 2 (1.34%) Marketing
9 2 (1.34%) German Language
9 2 (1.34%) Law
10 1 (0.67%) Back Office
10 1 (0.67%) Advertising
10 1 (0.67%) Spanish Language
Libraries, Frameworks & Software Standards
1 11 (7.38%) WebSphere MQ
2 8 (5.37%) Middleware
3 6 (4.03%) FIX Protocol
4 3 (2.01%) .NET
5 2 (1.34%) ASP.NET Web Forms
5 2 (1.34%) RESTful
5 2 (1.34%) .NET Framework
5 2 (1.34%) X-Windows
5 2 (1.34%) ASP.NET
6 1 (0.67%) JDBC
6 1 (0.67%) Flash
6 1 (0.67%) JMS
6 1 (0.67%) JNDI
6 1 (0.67%) Java EE
6 1 (0.67%) JSON
6 1 (0.67%) Application Packaging
6 1 (0.67%) OpenID
6 1 (0.67%) iOS SDK
6 1 (0.67%) OAuth2
6 1 (0.67%) J2EE
Miscellaneous
1 23 (15.44%) Analytical Skills
2 11 (7.38%) Blackberry
3 7 (4.70%) Foreign Exchange (FX)
4 5 (3.36%) Equities
5 4 (2.68%) Clustering
5 4 (2.68%) Mobile App
5 4 (2.68%) iPad
5 4 (2.68%) Computer Science
5 4 (2.68%) Video Conferencing
6 3 (2.01%) SWIFT
6 3 (2.01%) Tandem
7 2 (1.34%) SecurID
7 2 (1.34%) Fixed Income
7 2 (1.34%) Thin Client
7 2 (1.34%) HACMP
7 2 (1.34%) Management Information System
7 2 (1.34%) Digital Media
7 2 (1.34%) iSeries
7 2 (1.34%) Social Media
7 2 (1.34%) User Experience
Operating Systems
1 44 (29.53%) Windows
2 25 (16.78%) Linux
3 23 (15.44%) Windows 7
4 19 (12.75%) UNIX
5 15 (10.07%) Windows Server 2008
5 15 (10.07%) Mac OS X
6 12 (8.05%) Windows Server 2003
6 12 (8.05%) Red Hat Enterprise Linux
7 9 (6.04%) Apple iOS
8 8 (5.37%) Windows XP
9 6 (4.03%) AIX
9 6 (4.03%) Mac OS X Server
9 6 (4.03%) Android
10 5 (3.36%) Windows 8
11 4 (2.68%) CentOS
11 4 (2.68%) Solaris
12 3 (2.01%) Windows Vista
12 3 (2.01%) Windows Server 2012
13 1 (0.67%) VME
Processes & Methodologies
1 18 (12.08%) Migration
2 16 (10.74%) ITIL
3 11 (7.38%) Project Management
3 11 (7.38%) Asset Management
4 8 (5.37%) Problem Management
4 8 (5.37%) E-Commerce
5 7 (4.70%) DevOps
6 6 (4.03%) Service Management
6 6 (4.03%) Workflow
6 6 (4.03%) Incident Management
7 5 (3.36%) Content Management
7 5 (3.36%) Scrum
7 5 (3.36%) Information Security
7 5 (3.36%) Agile Software Development
7 5 (3.36%) Disaster Recovery
7 5 (3.36%) ITSM
7 5 (3.36%) Root Cause Analysis
7 5 (3.36%) Performance Tuning
7 5 (3.36%) User Acceptance Testing
7 5 (3.36%) Data Migration
Programming Languages
1 26 (17.45%) SQL
2 8 (5.37%) Perl
3 6 (4.03%) Java
4 4 (2.68%) Shell Script
4 4 (2.68%) PowerShell
5 3 (2.01%) AWK
5 3 (2.01%) C#
5 3 (2.01%) VBScript
5 3 (2.01%) COBOL
6 2 (1.34%) Korn
6 2 (1.34%) PL/SQL
6 2 (1.34%) RPG
6 2 (1.34%) VBA
7 1 (0.67%) Tcl
7 1 (0.67%) Scala
7 1 (0.67%) WebLogic Scripting Tool
7 1 (0.67%) VB
7 1 (0.67%) VB.NET
7 1 (0.67%) C++
7 1 (0.67%) JavaScript
Qualifications
1 14 (9.40%) Degree
2 13 (8.72%) Security Cleared
3 9 (6.04%) SC Cleared
4 8 (5.37%) DV Cleared
5 4 (2.68%) CCNA
5 4 (2.68%) Cisco Certification
6 3 (2.01%) VCP4
7 2 (1.34%) MOS
8 1 (0.67%) VMware Certified Professional (VCP)
8 1 (0.67%) Microsoft Certification
8 1 (0.67%) CISM
8 1 (0.67%) ISEB
8 1 (0.67%) CISSP
8 1 (0.67%) MCSE
8 1 (0.67%) CCNP
8 1 (0.67%) ISTQB Foundation Certification
Quality Assurance & Compliance
1 6 (4.03%) SLA
2 4 (2.68%) PCI DSS
3 2 (1.34%) QA
4 1 (0.67%) Data Quality
4 1 (0.67%) Sarbanes-Oxley
System Software
1 25 (16.78%) Active Directory
2 12 (8.05%) VMware Infrastructure
3 4 (2.68%) Hyper-V
3 4 (2.68%) XenApp
4 3 (2.01%) Firmware
5 2 (1.34%) Xen
5 2 (1.34%) NFS
5 2 (1.34%) XenDesktop
5 2 (1.34%) Veritas Volume Manager
5 2 (1.34%) Veritas Cluster Server
5 2 (1.34%) vSphere
6 1 (0.67%) VMware ESXi
6 1 (0.67%) NLBS
6 1 (0.67%) Citrix Presentation Server
6 1 (0.67%) Microsoft App-V
Systems Management
1 10 (6.71%) Puppet
2 9 (6.04%) SCCM
3 7 (4.70%) Control-M
4 3 (2.01%) FortiGate
4 3 (2.01%) Symantec Endpoint Protection
4 3 (2.01%) Casper Suite
5 2 (1.34%) SCOM
5 2 (1.34%) OpenView
5 2 (1.34%) Symantec Enterprise Vault
5 2 (1.34%) Opscode Chef
5 2 (1.34%) NetBackup
5 2 (1.34%) Backup Exec
6 1 (0.67%) Nagios
6 1 (0.67%) CA Single Sign-On
6 1 (0.67%) CA Wily
Vendors
1 27 (18.12%) Microsoft
2 22 (14.77%) Oracle
3 14 (9.40%) VMware
4 11 (7.38%) Cisco
5 10 (6.71%) Red Hat
5 10 (6.71%) Apple
5 10 (6.71%) Symantec
6 9 (6.04%) Citrix
7 8 (5.37%) HP
8 6 (4.03%) Dell
8 6 (4.03%) IBM
8 6 (4.03%) Adobe
9 5 (3.36%) Remedy
9 5 (3.36%) webMethods
9 5 (3.36%) Atlassian
10 4 (2.68%) TIBCO
10 4 (2.68%) Informatica
10 4 (2.68%) Lotus
11 3 (2.01%) Bloomberg
11 3 (2.01%) MKS
London
Huxley Banking & Financial Services
Rate: £550 per day + competitive
Posted: 2 days ago
London
HAYS INFORMATION TECHNOLOGY
Rate: £250.00 - £300.00 per day
Posted: 2 days ago
North London
Experis Ltd
Rate: £330 - £340 per day
Posted: 6 days ago
Reading
Interquest - IQ ESM
Rate: £18000 - £20000 per annum
Posted: 11 days ago
Ipswich
Hays IT - Uk Posting account
Rate: £250 - £450 per day + Negotiable
Posted: 17 days ago