The table below looks at the statistics for the Support Specialist role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Specialist in their job title over the 3 months to 31 July 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
31 Jul 2015
Same period 2014 Same period 2013
Support Specialist
Rank 521 531 456
Rank change year-on-year
+10 -75
Contract jobs requiring a Support Specialist 99 80 123
As % of all contract IT jobs located in the UK 0.17% 0.15% 0.24%
As % of the Job Titles category 0.19% 0.16% 0.26%
Number of daily rates quoted 50 47 69
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£335 £360 £340
Average daily rate % change year-on-year
-6.94% +5.88%
90% offered a daily rate of more than £225 £244 £178
10% offered a daily rate of more than £600 £605 £475
UK excluding London average daily rate £326 £320 £331
% change year-on-year
+1.95% -3.35%
Number of hourly rates quoted 3 6 22
Average hourly rate £13.70 £16.80 £17.75
Average hourly rate % change year-on-year
-18.45% -5.35%
UK excluding London average hourly rate £13.70 £16.10 £16.00
% change year-on-year
-14.90% +0.62%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
52581 50525 47327
As % of all contract IT jobs located in the UK 92.47% 92.45% 92.61%
Number of daily rates quoted 33383 30630 27733
Average daily rate £400 £400 £400
90% offered a daily rate of more than £250 £225 £235
10% offered a daily rate of more than £575 £550 £575
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 1941 1999 2141
Average hourly rate £17.00 £16.56 £17.50
Average hourly rate % change year-on-year
+2.65% -5.37%
90% offered a hourly rate of more than £11.00 £10.50 £11.00
10% offered a hourly rate of more than £42.50 £37.80 £40.00
UK excluding London average hourly rate £16.50 £16.50 £17.00
% change year-on-year
- -2.94%

Support Specialist
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Support Specialist in the job title within the UK as a proportion of the total demand within the Job Titles category.

Support Specialist Jobs Demand Trend in the UK

Support Specialist
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Specialist within the UK.

Support Specialist Daily Rate Trend in the UK

Support Specialist
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Specialist within the UK over the 3 months to 31 July 2015.

Support Specialist Daily Rate Histogram in the UK

Support Specialist
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Specialist within the UK.

Support Specialist Hourly Rate Trend in the UK

Support Specialist
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Specialist within the UK over the 3 months to 31 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -7 90 £344 -3.23% 15
London +10 43 £500 +20.48% 7
East of England +5 15 £300 -38.77% 1
South East -4 14 £303 -13.57% 4
Hertfordshire +1 12 £385 -21.42% 1
City of London -13 8 £300 -20.00% 3
West Midlands +2 6 £354 +12.46%
Yorkshire -20 5 - -
Leeds - 5 - -
West Yorkshire - 5 - -
Buckinghamshire - 5 £363 - 1
Potters Bar - 4 £400 -
Milton Keynes - 4 £271 -
Hampshire -6 3 £408 +13.26%
Scotland -12 3 £308 -17.56% 2
North West -28 3 £378 +37.27%
Coventry - 3 £354 -
Berkshire +6 2 £213 -39.28% 3
Wales -2 2 - -
Surrey -4 2 £303 -
Welwyn Garden City -8 2 - -
Ipswich - 2 £180 -
Manchester - 2 £378 -
Midlands - 2 - -
Suffolk - 2 £180 -
Glasgow +5 1 £330 -12.00% 1
South Wales +1 1 - -
Wiltshire -2 1 £325 -3.70%
Swindon -5 1 £325 -
Stevenage -8 1 - -

Support Specialist
Top 30 Related IT Skills

For the 6 months to 31 July 2015, IT contractor jobs within the UK that cited Support Specialist in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Specialist in their job title.

1 52 (30.95%) Windows
2 51 (30.36%) SQL
3 42 (25.00%) Microsoft
4 33 (19.64%) Finance
5 30 (17.86%) MS Excel
6 29 (17.26%) UNIX
6 29 (17.26%) SQL Server
7 28 (16.67%) Banking
8 27 (16.07%) ITIL
9 24 (14.29%) MS Office
10 20 (11.90%) Linux
10 20 (11.90%) Degree
11 19 (11.31%) Oracle
11 19 (11.31%) Active Directory
12 18 (10.71%) Investment Banking
12 18 (10.71%) Front Office
13 17 (10.12%) Java
14 16 (9.52%) Analytical Skills
15 15 (8.93%) VMware
16 14 (8.33%) IIS
16 14 (8.33%) DNS
16 14 (8.33%) Windows Server 2008
17 13 (7.74%) Windows 7
17 13 (7.74%) .NET
18 11 (6.55%) Windows Server 2012
18 11 (6.55%) FIX Protocol
19 10 (5.95%) User Acceptance Testing
19 10 (5.95%) Migration
19 10 (5.95%) Citrix
20 9 (5.36%) HP

Support Specialist
Top Related IT Skills by Category

For the 6 months to 31 July 2015, IT contractor jobs within the UK that cited Support Specialist in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Specialist in their job title. Up to 20 skills are shown per category.

Application Platforms
1 14 (8.33%) IIS
2 9 (5.36%) SharePoint
3 6 (3.57%) MS Exchange
3 6 (3.57%) BizTalk Server
3 6 (3.57%) WebSphere
4 5 (2.98%) Blackberry Enterprise Server
4 5 (2.98%) Lync
4 5 (2.98%) Tomcat
5 4 (2.38%) CMS
6 3 (1.79%) Oracle Coherence
7 2 (1.19%) WebSphere Application Server
7 2 (1.19%) WebLogic
7 2 (1.19%) JBoss
8 1 (0.60%) IBM Notes
8 1 (0.60%) Apache
8 1 (0.60%) SAS
8 1 (0.60%) WorkSite
8 1 (0.60%) Office Communications Server
8 1 (0.60%) SAP Portal
8 1 (0.60%) Liferay
Applications
1 30 (17.86%) MS Excel
2 24 (14.29%) MS Office
3 4 (2.38%) Spreadsheet
4 3 (1.79%) InfoPath
5 1 (0.60%) MS Visio
5 1 (0.60%) MS PowerPoint
Business Applications
1 3 (1.79%) Dynamics CRM
1 3 (1.79%) Remedy ITSM
2 2 (1.19%) Eikon
2 2 (1.19%) BASE24
2 2 (1.19%) Summit
3 1 (0.60%) Dynamics AX
3 1 (0.60%) Agresso
3 1 (0.60%) SAP R/3
3 1 (0.60%) CODA-Financials
3 1 (0.60%) Oracle Applications
3 1 (0.60%) thinkFolio
3 1 (0.60%) ION MarketView
3 1 (0.60%) Markit EDM
Cloud Services
1 4 (2.38%) Office 365
2 3 (1.79%) Amazon AWS
3 2 (1.19%) Microsoft Azure
Communications & Networking
1 14 (8.33%) DNS
2 8 (4.76%) Firewall
3 7 (4.17%) Internet
3 7 (4.17%) LAN
4 5 (2.98%) LDAP
4 5 (2.98%) WAN
4 5 (2.98%) TCP/IP
5 4 (2.38%) DHCP
6 3 (1.79%) HTTP
6 3 (1.79%) Wi-Fi
6 3 (1.79%) IP Telephony
7 2 (1.19%) Kerberos
7 2 (1.19%) VPN
7 2 (1.19%) SAN
7 2 (1.19%) DMZ
7 2 (1.19%) Intranet
7 2 (1.19%) ATM
8 1 (0.60%) VoIP
8 1 (0.60%) FTP
8 1 (0.60%) SMTP
Database & Business Intelligence
1 29 (17.26%) SQL Server
2 8 (4.76%) SQL Server Integration Services
2 8 (4.76%) SQL Server 2008
3 6 (3.57%) SQL Server 2012
4 5 (2.98%) Relational Database
5 3 (1.79%) Oracle Database
6 2 (1.19%) IBM InfoSphere
6 2 (1.19%) DataStage
6 2 (1.19%) QlikView
6 2 (1.19%) KDB
7 1 (0.60%) Oracle BI EE
7 1 (0.60%) Crystal Reports
7 1 (0.60%) Oracle Reports
7 1 (0.60%) Cognos Impromptu
7 1 (0.60%) RDBMS
7 1 (0.60%) SAP BW
7 1 (0.60%) PostgreSQL
7 1 (0.60%) Amazon RDS
Development Applications
1 2 (1.19%) Visual Studio
1 2 (1.19%) Subversion
1 2 (1.19%) Maven
2 1 (0.60%) Introscope
General
1 33 (19.64%) Finance
2 28 (16.67%) Banking
3 18 (10.71%) Investment Banking
3 18 (10.71%) Front Office
4 9 (5.36%) Telecoms
5 4 (2.38%) Retail
6 3 (1.79%) Publishing
6 3 (1.79%) Back Office
7 1 (0.60%) Pharmaceutical
7 1 (0.60%) Financial Institution
7 1 (0.60%) Law
7 1 (0.60%) Legal
7 1 (0.60%) Manufacturing
7 1 (0.60%) Korean Language
Libraries, Frameworks & Software Standards
1 13 (7.74%) .NET
2 11 (6.55%) FIX Protocol
3 8 (4.76%) XML
4 6 (3.57%) HTML
5 4 (2.38%) WebSphere MQ
6 3 (1.79%) TIBCO EMS
7 2 (1.19%) JSON
7 2 (1.19%) 802.1X
7 2 (1.19%) Middleware
7 2 (1.19%) Spring
7 2 (1.19%) Web Services
7 2 (1.19%) SAML
7 2 (1.19%) ASP.NET
8 1 (0.60%) CSS
8 1 (0.60%) JSP
8 1 (0.60%) .NET Framework
8 1 (0.60%) Java EE
8 1 (0.60%) X-Windows
Miscellaneous
1 16 (9.52%) Analytical Skills
2 8 (4.76%) Foreign Exchange (FX)
3 7 (4.17%) Equities
3 7 (4.17%) EMC VNX
3 7 (4.17%) EMC VMAX
4 6 (3.57%) CLARiiON
5 5 (2.98%) Computer Science
5 5 (2.98%) Clustering
5 5 (2.98%) Data Centre
5 5 (2.98%) Celerra
6 4 (2.38%) Replication
7 3 (1.79%) Handset
7 3 (1.79%) NHS
7 3 (1.79%) Mobile App
7 3 (1.79%) Enterprise Software
8 2 (1.19%) Video Conferencing
8 2 (1.19%) PKI
8 2 (1.19%) PDA
8 2 (1.19%) Derivative
8 2 (1.19%) Equity Derivative
Operating Systems
1 52 (30.95%) Windows
2 29 (17.26%) UNIX
3 20 (11.90%) Linux
4 14 (8.33%) Windows Server 2008
5 13 (7.74%) Windows 7
6 11 (6.55%) Windows Server 2012
7 7 (4.17%) Android
7 7 (4.17%) Windows Server 2003
8 5 (2.98%) Apple iOS
9 4 (2.38%) Mac OS X
10 3 (1.79%) Windows XP
10 3 (1.79%) Solaris
10 3 (1.79%) Red Hat Enterprise Linux
10 3 (1.79%) Mac OS
11 1 (0.60%) Windows 8
11 1 (0.60%) Windows Vista
Processes & Methodologies
1 27 (16.07%) ITIL
2 10 (5.95%) Migration
2 10 (5.95%) User Acceptance Testing
3 9 (5.36%) CRM
4 7 (4.17%) Project Management
4 7 (4.17%) Asset Management
5 6 (3.57%) Continuous Improvement
5 6 (3.57%) Low Latency
6 5 (2.98%) Performance Tuning
6 5 (2.98%) Root Cause Analysis
6 5 (2.98%) Capacity Planning
6 5 (2.98%) Electronic Trading
6 5 (2.98%) Problem Management
6 5 (2.98%) Service Management
7 4 (2.38%) Change Management
7 4 (2.38%) Disaster Recovery
7 4 (2.38%) Information Security
7 4 (2.38%) System Testing
7 4 (2.38%) Change Control
8 3 (1.79%) Test Scripting
Programming Languages
1 51 (30.36%) SQL
2 17 (10.12%) Java
3 9 (5.36%) C#
3 9 (5.36%) Perl
3 9 (5.36%) Shell Script
4 7 (4.17%) VBA
4 7 (4.17%) PowerShell
5 6 (3.57%) Python
5 6 (3.57%) PL/SQL
6 4 (2.38%) C++
6 4 (2.38%) JavaScript
7 3 (1.79%) T-SQL
7 3 (1.79%) Bash Shell
8 2 (1.19%) Tcl
8 2 (1.19%) VB
8 2 (1.19%) VB.NET
8 2 (1.19%) C
8 2 (1.19%) Korn
9 1 (0.60%) AWK
9 1 (0.60%) ABAP
Qualifications
1 20 (11.90%) Degree
2 4 (2.38%) Security Cleared
2 4 (2.38%) MCSE
2 4 (2.38%) Microsoft Certification
3 3 (1.79%) DV Cleared
4 2 (1.19%) SC Cleared
4 2 (1.19%) CCA
4 2 (1.19%) Citrix Certification
5 1 (0.60%) Cisco Certification
5 1 (0.60%) A+ Certification
5 1 (0.60%) MCITP
5 1 (0.60%) MCSA
5 1 (0.60%) CCNA
5 1 (0.60%) MCP
5 1 (0.60%) HND
Quality Assurance & Compliance
1 8 (4.76%) SLA
2 2 (1.19%) ISO/IEC 27001
2 2 (1.19%) ISO 9001
2 2 (1.19%) Data Quality
3 1 (0.60%) QA
3 1 (0.60%) Sarbanes-Oxley
System Software
1 19 (11.31%) Active Directory
2 7 (4.17%) VMware Infrastructure
3 5 (2.98%) XenApp
4 4 (2.38%) Microsoft App-V
4 4 (2.38%) Hyper-V
5 2 (1.19%) Terminal Services
5 2 (1.19%) XenServer
5 2 (1.19%) vSphere
5 2 (1.19%) UAG
6 1 (0.60%) VMware ESXi
6 1 (0.60%) vCloud
6 1 (0.60%) Docker
6 1 (0.60%) Forefront TMG
6 1 (0.60%) Tivoli Workload Scheduler
6 1 (0.60%) Samba
6 1 (0.60%) VMware ESX
6 1 (0.60%) Microsoft Virtual Server
6 1 (0.60%) Firmware
6 1 (0.60%) NFS
Systems Management
1 6 (3.57%) EMC NetWorker
2 5 (2.98%) SCCM
3 4 (2.38%) SCOM
3 4 (2.38%) NetBackup
3 4 (2.38%) Symantec Enterprise Vault
4 2 (1.19%) OVSD
4 2 (1.19%) Puppet
4 2 (1.19%) OpenView
4 2 (1.19%) Forefront Identity Manager
4 2 (1.19%) EdgeSight
5 1 (0.60%) Tivoli
5 1 (0.60%) Tivoli Monitoring
5 1 (0.60%) MOM
5 1 (0.60%) BMC PATROL
5 1 (0.60%) Control-M
5 1 (0.60%) CA Single Sign-On
5 1 (0.60%) CA Wily
5 1 (0.60%) Cisco UCCX
5 1 (0.60%) Cisco CUCM
5 1 (0.60%) FortiGate
Vendors
1 42 (25.00%) Microsoft
2 19 (11.31%) Oracle
3 15 (8.93%) VMware
4 10 (5.95%) Citrix
5 9 (5.36%) HP
6 8 (4.76%) Bloomberg
7 7 (4.17%) EMC
7 7 (4.17%) IBM
8 6 (3.57%) SAP
9 5 (2.98%) Sybase
9 5 (2.98%) Remedy
9 5 (2.98%) Brocade
10 4 (2.38%) PeopleSoft
10 4 (2.38%) Cisco
10 4 (2.38%) Symantec
11 3 (1.79%) Fidessa
11 3 (1.79%) Red Hat
11 3 (1.79%) Apple
11 3 (1.79%) TIBCO
11 3 (1.79%) webMethods