The table below looks at the statistics for the Support Specialist role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Specialist in their job title over the 3 months to 28 August 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
28 Aug 2014
Same period 2013 Same period 2012
Support Specialist
Rank 534 455 513
Rank change year-on-year
-79 +58
Contract jobs requiring a Support Specialist 78 120 81
As % of all contract IT jobs located in the UK 0.14% 0.23% 0.14%
As % of the Job Titles category 0.15% 0.25% 0.15%
Number of daily rates quoted 42 67 33
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£368 £340 £300
Average daily rate % change year-on-year
+8.08% +13.33%
90% offered a daily rate of more than £250 £209 £176
10% offered a daily rate of more than £600 £481 £408
UK excluding London average daily rate £320 £325 £275
% change year-on-year
-1.53% +18.18%
Number of hourly rates quoted 2 20 8
Average hourly rate £18.68 £19.00 £13.50
Average hourly rate % change year-on-year
-1.71% +40.74%
90% offered a hourly rate of more than £17.74 £14.00 £10.85
10% offered a hourly rate of more than £19.62 £24.25 £17.00
UK excluding London average hourly rate £17.50 £20.00 £11.43
% change year-on-year
-12.50% +74.97%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
51314 48841 53723
As % of all contract IT jobs located in the UK 92.21% 92.73% 92.84%
Number of daily rates quoted 31055 29011 30174
Average daily rate £400 £400 £388
Average daily rate % change year-on-year
- +3.22%
90% offered a daily rate of more than £225 £233 £230
10% offered a daily rate of more than £550 £575 £558
UK excluding London average daily rate £350 £350 £340
% change year-on-year
- +2.94%
Number of hourly rates quoted 1971 2118 2640
Average hourly rate £17.00 £17.50 £19.00
Average hourly rate % change year-on-year
-2.85% -7.89%
90% offered a hourly rate of more than £10.50 £11.00 £11.50
10% offered a hourly rate of more than £40.00 £40.00 £41.00
UK excluding London average hourly rate £16.50 £17.00 £18.00
% change year-on-year
-2.94% -5.55%

Support Specialist
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Support Specialist in the job title within the UK as a proportion of the total demand within the Job Titles category.

Support Specialist Jobs Demand Trend in the UK

Support Specialist
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Specialist within the UK.

Support Specialist Daily Rate Trend in the UK

Support Specialist
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Specialist within the UK over the 3 months to 28 August 2014.

Support Specialist Daily Rate Histogram in the UK

Support Specialist
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Specialist within the UK.

Support Specialist Hourly Rate Trend in the UK

Support Specialist
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Specialist within the UK over the 3 months to 28 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -49 74 £360 +5.88% 39
London -4 37 £408 +8.66% 14
City of London +21 16 £375 -11.76% 8
South East -29 8 £355 +10.93% 8
North East - 8 £285 - 2
Tyne and Wear - 8 £285 - 2
East of England -21 7 £470 +44.61% 2
Newcastle upon Tyne - 7 £285 - 2
West Midlands -6 6 £315 -16.00% 8
Berkshire +3 4 £350 -17.64% 4
North West -3 4 £325 -23.52% 1
Hertfordshire -12 3 £470 +44.61% 1
Cambridgeshire - 3 - -
Cambridge - 3 - -
Surrey -5 2 - - 1
Yorkshire -6 2 £256 -18.65% 2
Hampshire -20 2 £360 +12.50%
Scotland -23 2 £475 - 1
Weybridge - 2 - -
Lancashire - 2 - -
East Midlands +1 1 £200 - 1
West Yorkshire -1 1 £250 -26.19% 1
Cheshire -4 1 - -
Leeds -5 1 £250 -26.19% 1
Glasgow -12 1 £475 - 1
Edinburgh -17 1 - -
Cardiff - 1 - -
Watford - 1 £450 -
Luton - 1 - -
Leicestershire - 1 £200 - 1

Support Specialist
Top 30 Related IT Skills

For the 6 months to 28 August 2014, IT contractor jobs within the UK that cited Support Specialist in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Specialist in their job title.

1 82 (47.95%) Windows
2 54 (31.58%) SQL
3 44 (25.73%) Oracle
3 44 (25.73%) Active Directory
4 38 (22.22%) Microsoft
4 38 (22.22%) Finance
5 35 (20.47%) Windows 7
6 32 (18.71%) Windows Server 2008
6 32 (18.71%) UNIX
7 30 (17.54%) Linux
8 29 (16.96%) Windows Server 2003
9 24 (14.04%) Firewall
10 23 (13.45%) ITIL
11 22 (12.87%) Banking
12 21 (12.28%) SQL Server
13 19 (11.11%) Windows Server 2012
14 18 (10.53%) MS Office
14 18 (10.53%) VMware
15 16 (9.36%) Incident Management
15 16 (9.36%) Java
15 16 (9.36%) PL/SQL
15 16 (9.36%) Windows XP
15 16 (9.36%) Middleware
15 16 (9.36%) Red Hat
15 16 (9.36%) Citrix
16 15 (8.77%) Shell Script
16 15 (8.77%) Red Hat Enterprise Linux
17 14 (8.19%) TCP/IP
17 14 (8.19%) DNS
18 13 (7.60%) Perl

Support Specialist
Top Related IT Skills by Category

For the 6 months to 28 August 2014, IT contractor jobs within the UK that cited Support Specialist in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Specialist in their job title. Up to 20 skills are shown per category.

Application Platforms
1 10 (5.85%) WebSphere
2 9 (5.26%) WebLogic
2 9 (5.26%) IIS
3 7 (4.09%) Apache
3 7 (4.09%) SharePoint
4 6 (3.51%) TIBCO EMS
5 5 (2.92%) MS Exchange
5 5 (2.92%) BizTalk Server
6 4 (2.34%) Tomcat
7 3 (1.75%) MQSeries
7 3 (1.75%) Oracle Service Bus
7 3 (1.75%) WebSphere Application Server
7 3 (1.75%) Exchange Server 2010
8 2 (1.17%) SharePoint 2013
8 2 (1.17%) Lync
8 2 (1.17%) IBM HTTP Server
9 1 (0.58%) Exchange Server 2003
9 1 (0.58%) SharePoint Server
9 1 (0.58%) SharePoint 2010
9 1 (0.58%) WorkSite
Applications
1 18 (10.53%) MS Office
2 8 (4.68%) MS Excel
3 7 (4.09%) Spreadsheet
4 1 (0.58%) InfoPath
4 1 (0.58%) Photoshop
4 1 (0.58%) MS Project
Business Applications
1 7 (4.09%) SunGard AvantGard
2 3 (1.75%) Cerner Millennium
2 3 (1.75%) BusinessWorks
2 3 (1.75%) Oracle Applications
3 1 (0.58%) LatentZero
3 1 (0.58%) SimCorp Dimension
3 1 (0.58%) Markit EDM
Cloud Services
1 2 (1.17%) SaaS
2 1 (0.58%) Office 365
2 1 (0.58%) IaaS
Communications & Networking
1 24 (14.04%) Firewall
2 14 (8.19%) TCP/IP
2 14 (8.19%) DNS
3 13 (7.60%) NetScaler
4 8 (4.68%) LAN
4 8 (4.68%) DHCP
5 7 (4.09%) SSL
6 6 (3.51%) HTTP
7 5 (2.92%) WAN
7 5 (2.92%) Internet
8 4 (2.34%) SAN
8 4 (2.34%) SSH
8 4 (2.34%) LDAP
8 4 (2.34%) Broadband
9 3 (1.75%) VPN
9 3 (1.75%) IPv6
9 3 (1.75%) FTP
9 3 (1.75%) Intranet
9 3 (1.75%) OpenLDAP
9 3 (1.75%) Fibre Channel
Database & Business Intelligence
1 21 (12.28%) SQL Server
2 10 (5.85%) Crystal Reports
2 10 (5.85%) Oracle Database
3 7 (4.09%) SQL Server 2008
4 6 (3.51%) SQL Server 2005
5 5 (2.92%) Oracle ODI
6 4 (2.34%) SQL Server Integration Services
7 3 (1.75%) Hadoop
7 3 (1.75%) Oracle Reports
7 3 (1.75%) SQL Server 2000
8 2 (1.17%) SQL Server Reporting Services
9 1 (0.58%) SQL Server 2012
9 1 (0.58%) Oracle OLAP
9 1 (0.58%) SQL Server Analysis Services
9 1 (0.58%) Oracle BI EE
9 1 (0.58%) MSDE
9 1 (0.58%) Oracle OWB
9 1 (0.58%) OLAP
9 1 (0.58%) Data Warehouse
9 1 (0.58%) PowerCenter
Development Applications
1 2 (1.17%) Toad
1 2 (1.17%) Subversion
1 2 (1.17%) Team Foundation Server
2 1 (0.58%) SQL Server Management Studio (SSMS)
2 1 (0.58%) JIRA
General
1 38 (22.22%) Finance
2 22 (12.87%) Banking
3 9 (5.26%) Telecoms
4 7 (4.09%) Pharmaceutical
5 5 (2.92%) Investment Banking
6 4 (2.34%) Retail
6 4 (2.34%) French Language
6 4 (2.34%) Front Office
6 4 (2.34%) Back Office
7 3 (1.75%) Financial Institution
7 3 (1.75%) Legal
7 3 (1.75%) Marketing
8 2 (1.17%) Electronics
9 1 (0.58%) Advertising
9 1 (0.58%) Publishing
9 1 (0.58%) Law
Libraries, Frameworks & Software Standards
1 16 (9.36%) Middleware
2 9 (5.26%) WebSphere MQ
2 9 (5.26%) Web Services
3 8 (4.68%) .NET
4 7 (4.09%) XML
4 7 (4.09%) HTML
5 5 (2.92%) J2EE
5 5 (2.92%) FIX Protocol
6 4 (2.34%) WCF
6 4 (2.34%) WF
6 4 (2.34%) Django
6 4 (2.34%) Rendezvous
6 4 (2.34%) AppFabric
7 3 (1.75%) CSS
7 3 (1.75%) JSP
7 3 (1.75%) SOAP
8 2 (1.17%) MSMQ
8 2 (1.17%) WSDL
8 2 (1.17%) Windows SharePoint Services
8 2 (1.17%) Application Packaging
Miscellaneous
1 6 (3.51%) Blackberry
1 6 (3.51%) Clustering
2 4 (2.34%) Foreign Exchange (FX)
3 3 (1.75%) NHS
3 3 (1.75%) Firmware
3 3 (1.75%) Statistics
3 3 (1.75%) Computer Science
3 3 (1.75%) Kindle
3 3 (1.75%) SWIFT
4 2 (1.17%) Derivative
5 1 (0.58%) Client/Server
5 1 (0.58%) Equities
5 1 (0.58%) VAX
5 1 (0.58%) Enterprise Software
5 1 (0.58%) CMDB
5 1 (0.58%) Credit Risk
5 1 (0.58%) Fat Client
5 1 (0.58%) Video Conferencing
5 1 (0.58%) FMCG
5 1 (0.58%) DataPower
Operating Systems
1 82 (47.95%) Windows
2 35 (20.47%) Windows 7
3 32 (18.71%) Windows Server 2008
3 32 (18.71%) UNIX
4 30 (17.54%) Linux
5 29 (16.96%) Windows Server 2003
6 19 (11.11%) Windows Server 2012
7 16 (9.36%) Windows XP
8 15 (8.77%) Red Hat Enterprise Linux
9 5 (2.92%) Windows 8
10 4 (2.34%) Apple iOS
10 4 (2.34%) Windows Vista
11 3 (1.75%) CentOS
12 2 (1.17%) Windows 2000
12 2 (1.17%) AIX
12 2 (1.17%) Solaris
13 1 (0.58%) Android
13 1 (0.58%) VMS
Processes & Methodologies
1 23 (13.45%) ITIL
2 16 (9.36%) Incident Management
3 13 (7.60%) Migration
4 10 (5.85%) Risk Management
5 7 (4.09%) Disaster Recovery
5 7 (4.09%) Cash Management
5 7 (4.09%) Change Control
5 7 (4.09%) Root Cause Analysis
6 6 (3.51%) E-Commerce
7 5 (2.92%) SOA
7 5 (2.92%) Configuration Management
7 5 (2.92%) Project Management
7 5 (2.92%) Problem Management
7 5 (2.92%) Change Management
7 5 (2.92%) Electronic Trading
8 4 (2.34%) User Acceptance Testing
8 4 (2.34%) Performance Analysis
8 4 (2.34%) Service Management
8 4 (2.34%) ITSM
8 4 (2.34%) ETL
Programming Languages
1 54 (31.58%) SQL
2 16 (9.36%) Java
2 16 (9.36%) PL/SQL
3 15 (8.77%) Shell Script
4 13 (7.60%) Perl
5 10 (5.85%) PowerShell
6 5 (2.92%) Korn
6 5 (2.92%) Python
7 4 (2.34%) C#
8 3 (1.75%) T-SQL
9 2 (1.17%) AWK
9 2 (1.17%) sed
10 1 (0.58%) VBScript
10 1 (0.58%) C
10 1 (0.58%) C++
10 1 (0.58%) JavaScript
Qualifications
1 9 (5.26%) Security Cleared
2 8 (4.68%) SC Cleared
3 7 (4.09%) Microsoft Certification
4 6 (3.51%) Degree
5 2 (1.17%) ITIL Certification
5 2 (1.17%) MCSE
5 2 (1.17%) CCNA
5 2 (1.17%) Cisco Certification
6 1 (0.58%) MCP
6 1 (0.58%) MCSD
6 1 (0.58%) Oracle Certification
6 1 (0.58%) PRINCE2 Certification
6 1 (0.58%) Sun Certification
6 1 (0.58%) IBM Certification
6 1 (0.58%) MCITP
6 1 (0.58%) PRINCE2 Practitioner
6 1 (0.58%) DV Cleared
Quality Assurance & Compliance
1 9 (5.26%) SLA
2 3 (1.75%) ISO 9001
3 1 (0.58%) QA
System Software
1 44 (25.73%) Active Directory
2 11 (6.43%) VMware Infrastructure
3 10 (5.85%) XenApp
3 10 (5.85%) XenDesktop
4 9 (5.26%) vSphere
5 4 (2.34%) Microsoft App-V
5 4 (2.34%) Oracle RAC
6 3 (1.75%) NFS
7 2 (1.17%) Hyper-V
7 2 (1.17%) Terminal Services
8 1 (0.58%) VMware ESX
8 1 (0.58%) RHEV
Systems Management
1 11 (6.43%) SCCM
2 8 (4.68%) Tivoli
3 6 (3.51%) Norton AntiVirus
3 6 (3.51%) Symantec Endpoint Protection
4 5 (2.92%) BMC PATROL
4 5 (2.92%) Control-M
4 5 (2.92%) SCOM
5 4 (2.34%) SCVMM
5 4 (2.34%) Nagios
5 4 (2.34%) ITRS Geneos
6 3 (1.75%) SCOrch
6 3 (1.75%) Oracle Enterprise Manager
7 2 (1.17%) Backup Exec
8 1 (0.58%) BMC Performance Manager
8 1 (0.58%) Tivoli Monitoring
8 1 (0.58%) Tivoli Storage Manager
8 1 (0.58%) Cacti
8 1 (0.58%) McAfee ePO
8 1 (0.58%) Hyperic
Vendors
1 44 (25.73%) Oracle
2 38 (22.22%) Microsoft
3 18 (10.53%) VMware
4 16 (9.36%) Red Hat
4 16 (9.36%) Citrix
5 9 (5.26%) Symantec
6 7 (4.09%) Remedy
6 7 (4.09%) TIBCO
6 7 (4.09%) SunGard
7 6 (3.51%) HP
7 6 (3.51%) IBM
8 5 (2.92%) Cisco
8 5 (2.92%) Sybase
8 5 (2.92%) JBoss
8 5 (2.92%) Sun
9 4 (2.34%) Reuters
9 4 (2.34%) CA
9 4 (2.34%) AppSense
10 3 (1.75%) Altiris
10 3 (1.75%) McAfee
Wales
Certes Computing Ltd
Rate: £18 - £21 per hour
Posted: 8 hours ago
Worcester, Worcestershire
Experis Ltd
Rate: £275 - £330 per day
Posted: Yesterday
London
Huxley Associates
Rate: £490 - £540 per day + competitive
Posted: 22 days ago