The table below looks at the statistics for the Support Specialist role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Specialist in their job title over the 3 months to 1 October 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
1 Oct 2014
Same period 2013 Same period 2012
Support Specialist
Rank 533 472 525
Rank change year-on-year
-61 +53
Contract jobs requiring a Support Specialist 84 118 74
As % of all contract IT jobs located in the UK 0.15% 0.22% 0.13%
As % of the Job Titles category 0.16% 0.24% 0.14%
Number of daily rates quoted 39 65 40
Average daily rate
Keep up to 90%
of your Daily Rate
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£325 £350 £350
Average daily rate % change year-on-year
-7.14% -
90% offered a daily rate of more than £215 £198 £180
10% offered a daily rate of more than £530 £484 £525
UK excluding London average daily rate £315 £338 £325
% change year-on-year
-6.66% +3.84%
Number of hourly rates quoted 6 18 3
Average hourly rate £19.50 £19.35 £17.00
Average hourly rate % change year-on-year
+0.76% +13.83%
UK excluding London average hourly rate £19.50 £19.35 £9.50
% change year-on-year
+0.76% +103.71%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
51806 48814 53474
As % of all contract IT jobs located in the UK 90.56% 92.66% 93.02%
Number of daily rates quoted 31840 29382 29897
Average daily rate £400 £400 £388
Average daily rate % change year-on-year
- +3.22%
90% offered a daily rate of more than £225 £230 £230
10% offered a daily rate of more than £550 £575 £568
UK excluding London average daily rate £360 £350 £350
% change year-on-year
+2.85% -
Number of hourly rates quoted 2020 2076 2649
Average hourly rate £16.50 £17.00 £18.00
Average hourly rate % change year-on-year
-2.94% -5.55%
90% offered a hourly rate of more than £10.50 £11.00 £11.19
10% offered a hourly rate of more than £40.00 £40.00 £41.50
UK excluding London average hourly rate £16.50 £16.00 £17.50
% change year-on-year
+3.12% -8.57%

Support Specialist
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Support Specialist in the job title within the UK as a proportion of the total demand within the Job Titles category.

Support Specialist Jobs Demand Trend in the UK

Support Specialist
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Specialist within the UK.

Support Specialist Daily Rate Trend in the UK

Support Specialist
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Specialist within the UK over the 3 months to 1 October 2014.

Support Specialist Daily Rate Histogram in the UK

Support Specialist
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Specialist within the UK.

Support Specialist Hourly Rate Trend in the UK

Support Specialist
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Specialist within the UK over the 3 months to 1 October 2014.

Support Specialist Hourly Rate Histogram in the UK

Support Specialist
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Specialist within the UK over the 3 months to 1 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -46 78 £325 -7.14% 43
London +1 38 £400 +12.67% 14
City of London +30 13 £325 -33.33% 5
South East -29 12 £359 -5.90% 14
Tyne and Wear - 10 £225 -
North East - 10 £225 -
Newcastle upon Tyne - 7 £225 -
Berkshire +7 5 £350 -17.64% 4
West Midlands -18 5 £303 -25.40% 3
East of England -22 5 £450 +38.46% 2
East Midlands +6 3 £200 - 2
Yorkshire -8 3 £250 -16.66% 3
Leicestershire - 3 £200 -
Buckinghamshire +6 2 - - 3
Cambridgeshire +1 2 - - 1
Surrey +1 2 - - 1
Cambridge -4 2 - - 1
Scotland -11 2 £475 +52.00%
Hampshire -17 2 £384 +19.92% 4
South West -29 2 £394 - 3
North Yorkshire - 2 - - 2
Weybridge - 2 - -
Leicester - 2 - -
Leeds -2 1 £250 -20.63% 1
Edinburgh -7 1 - -
West Yorkshire -7 1 £250 -20.63% 1
Essex -10 1 - -
Glasgow -13 1 £475 -
North West -13 1 £325 +14.03% 2
Hertfordshire -24 1 £450 +38.46%

Support Specialist
Top 30 Related IT Skills

For the 6 months to 1 October 2014, IT contractor jobs within the UK that cited Support Specialist in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Specialist in their job title.

1 77 (43.75%) Windows
2 47 (26.70%) SQL
3 46 (26.14%) Active Directory
4 40 (22.73%) Oracle
5 39 (22.16%) Windows 7
6 38 (21.59%) Microsoft
7 33 (18.75%) Finance
8 31 (17.61%) Windows Server 2008
9 28 (15.91%) UNIX
9 28 (15.91%) Linux
10 27 (15.34%) Windows Server 2003
11 24 (13.64%) Firewall
12 22 (12.50%) MS Office
13 20 (11.36%) ITIL
14 19 (10.80%) SQL Server
14 19 (10.80%) VMware
15 18 (10.23%) Banking
15 18 (10.23%) Windows Server 2012
16 17 (9.66%) Analytical Skills
16 17 (9.66%) Windows XP
17 16 (9.09%) Red Hat
18 15 (8.52%) Shell Script
18 15 (8.52%) Citrix
18 15 (8.52%) Java
18 15 (8.52%) Incident Management
18 15 (8.52%) Migration
18 15 (8.52%) Red Hat Enterprise Linux
19 14 (7.95%) VMware Infrastructure
19 14 (7.95%) PL/SQL
20 13 (7.39%) Perl

Support Specialist
Top Related IT Skills by Category

For the 6 months to 1 October 2014, IT contractor jobs within the UK that cited Support Specialist in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Specialist in their job title. Up to 20 skills are shown per category.

Application Platforms
1 10 (5.68%) WebLogic
2 9 (5.11%) WebSphere
3 8 (4.55%) MS Exchange
4 6 (3.41%) TIBCO EMS
5 5 (2.84%) IIS
5 5 (2.84%) SharePoint
5 5 (2.84%) Apache
5 5 (2.84%) BizTalk Server
6 4 (2.27%) Tomcat
7 3 (1.70%) MQSeries
7 3 (1.70%) Oracle Service Bus
8 2 (1.14%) Exchange Server 2010
8 2 (1.14%) Blackberry Enterprise Server
8 2 (1.14%) WebSphere Application Server
9 1 (0.57%) IBM Notes
9 1 (0.57%) CMS
9 1 (0.57%) IBM HTTP Server
9 1 (0.57%) Exchange Server 2003
9 1 (0.57%) SharePoint Server
9 1 (0.57%) WorkSite
Applications
1 22 (12.50%) MS Office
2 10 (5.68%) MS Excel
3 7 (3.98%) Spreadsheet
4 3 (1.70%) MS Project
5 1 (0.57%) Photoshop
5 1 (0.57%) InfoPath
Business Applications
1 6 (3.41%) SunGard AvantGard
2 3 (1.70%) BusinessWorks
2 3 (1.70%) Oracle Applications
2 3 (1.70%) Cerner Millennium
3 1 (0.57%) BASE24
3 1 (0.57%) SimCorp Dimension
3 1 (0.57%) Markit EDM
Cloud Services
1 2 (1.14%) SaaS
2 1 (0.57%) Office 365
2 1 (0.57%) IaaS
Communications & Networking
1 24 (13.64%) Firewall
2 13 (7.39%) NetScaler
3 12 (6.82%) TCP/IP
4 9 (5.11%) DNS
5 7 (3.98%) LAN
5 7 (3.98%) SAN
5 7 (3.98%) SSL
6 5 (2.84%) Internet
6 5 (2.84%) HTTP
6 5 (2.84%) DHCP
7 4 (2.27%) SSH
7 4 (2.27%) WAN
7 4 (2.27%) LDAP
8 3 (1.70%) Broadband
8 3 (1.70%) MPLS
8 3 (1.70%) FTP
8 3 (1.70%) IPv6
8 3 (1.70%) OpenLDAP
8 3 (1.70%) Fibre Channel
9 2 (1.14%) NAS
Database & Business Intelligence
1 19 (10.80%) SQL Server
2 9 (5.11%) Crystal Reports
2 9 (5.11%) Oracle Database
3 4 (2.27%) SQL Server 2008
4 3 (1.70%) SQL Server 2005
4 3 (1.70%) SQL Server Integration Services
4 3 (1.70%) Hadoop
4 3 (1.70%) Oracle ODI
5 2 (1.14%) Relational Database
5 2 (1.14%) SQL Server 2000
5 2 (1.14%) Oracle Reports
6 1 (0.57%) OLAP
6 1 (0.57%) Data Warehouse
6 1 (0.57%) DataStage
6 1 (0.57%) PowerCenter
6 1 (0.57%) Oracle OWB
6 1 (0.57%) NonStop SQL
6 1 (0.57%) SQL Server Reporting Services
6 1 (0.57%) Oracle OLAP
6 1 (0.57%) Oracle BI EE
Development Applications
1 2 (1.14%) Subversion
1 2 (1.14%) Toad
2 1 (0.57%) Ant
2 1 (0.57%) JIRA
General
1 33 (18.75%) Finance
2 18 (10.23%) Banking
3 8 (4.55%) Front Office
4 6 (3.41%) Pharmaceutical
4 6 (3.41%) Telecoms
5 5 (2.84%) Investment Banking
6 4 (2.27%) French Language
6 4 (2.27%) Marketing
6 4 (2.27%) Back Office
7 3 (1.70%) Legal
7 3 (1.70%) Retail
8 2 (1.14%) German Language
8 2 (1.14%) Electronics
9 1 (0.57%) Advertising
9 1 (0.57%) Publishing
9 1 (0.57%) Law
9 1 (0.57%) Financial Institution
Libraries, Frameworks & Software Standards
1 13 (7.39%) Middleware
2 9 (5.11%) WebSphere MQ
3 7 (3.98%) Web Services
3 7 (3.98%) HTML
4 6 (3.41%) .NET
5 5 (2.84%) XML
5 5 (2.84%) FIX Protocol
6 4 (2.27%) AppFabric
6 4 (2.27%) Django
6 4 (2.27%) WCF
6 4 (2.27%) WF
6 4 (2.27%) Rendezvous
6 4 (2.27%) J2EE
7 3 (1.70%) CSS
7 3 (1.70%) JSP
7 3 (1.70%) SOAP
7 3 (1.70%) Application Packaging
8 2 (1.14%) WebSphere Message Broker
9 1 (0.57%) JDBC
9 1 (0.57%) JMS
Miscellaneous
1 17 (9.66%) Analytical Skills
2 8 (4.55%) Foreign Exchange (FX)
3 6 (3.41%) Computer Science
4 5 (2.84%) Blackberry
5 4 (2.27%) Clustering
6 3 (1.70%) NHS
6 3 (1.70%) Derivative
6 3 (1.70%) SWIFT
6 3 (1.70%) Kindle
7 2 (1.14%) Fat Client
7 2 (1.14%) Equities
7 2 (1.14%) Thin Client
8 1 (0.57%) Client/Server
8 1 (0.57%) Management Information System
8 1 (0.57%) VAX
8 1 (0.57%) Tandem
8 1 (0.57%) CMDB
8 1 (0.57%) Credit Risk
8 1 (0.57%) Video Conferencing
8 1 (0.57%) DataPower
Operating Systems
1 77 (43.75%) Windows
2 39 (22.16%) Windows 7
3 31 (17.61%) Windows Server 2008
4 28 (15.91%) UNIX
4 28 (15.91%) Linux
5 27 (15.34%) Windows Server 2003
6 18 (10.23%) Windows Server 2012
7 17 (9.66%) Windows XP
8 15 (8.52%) Red Hat Enterprise Linux
9 5 (2.84%) Windows 8
10 4 (2.27%) Apple iOS
11 3 (1.70%) Windows Vista
11 3 (1.70%) CentOS
12 2 (1.14%) Solaris
13 1 (0.57%) Windows 2000
13 1 (0.57%) AIX
13 1 (0.57%) VMS
13 1 (0.57%) Android
Processes & Methodologies
1 20 (11.36%) ITIL
2 15 (8.52%) Incident Management
2 15 (8.52%) Migration
3 10 (5.68%) Project Management
3 10 (5.68%) E-Commerce
4 9 (5.11%) Risk Management
5 8 (4.55%) Root Cause Analysis
5 8 (4.55%) Problem Management
6 7 (3.98%) Change Control
7 6 (3.41%) Cash Management
7 6 (3.41%) Service Management
7 6 (3.41%) ITSM
8 5 (2.84%) Change Management
8 5 (2.84%) Electronic Trading
9 4 (2.27%) Performance Analysis
9 4 (2.27%) User Acceptance Testing
9 4 (2.27%) Line Management
9 4 (2.27%) Web Development
9 4 (2.27%) Disaster Recovery
9 4 (2.27%) ERP
Programming Languages
1 47 (26.70%) SQL
2 15 (8.52%) Shell Script
2 15 (8.52%) Java
3 14 (7.95%) PL/SQL
4 13 (7.39%) Perl
5 10 (5.68%) PowerShell
6 5 (2.84%) Python
6 5 (2.84%) Korn
7 4 (2.27%) C#
8 3 (1.70%) VBScript
9 2 (1.14%) sed
9 2 (1.14%) AWK
10 1 (0.57%) C++
10 1 (0.57%) C
10 1 (0.57%) JavaScript
10 1 (0.57%) WebLogic Scripting Tool
Qualifications
1 10 (5.68%) Degree
2 7 (3.98%) Security Cleared
3 6 (3.41%) SC Cleared
3 6 (3.41%) Microsoft Certification
4 2 (1.14%) CCNA
4 2 (1.14%) Cisco Certification
4 2 (1.14%) MCSE
5 1 (0.57%) MCSD
5 1 (0.57%) ISEB
5 1 (0.57%) Oracle Certification
5 1 (0.57%) PRINCE2 Certification
5 1 (0.57%) Sun Certification
5 1 (0.57%) DV Cleared
5 1 (0.57%) PRINCE2 Practitioner
5 1 (0.57%) ISTQB Foundation Certification
Quality Assurance & Compliance
1 12 (6.82%) SLA
2 3 (1.70%) ISO 9001
3 1 (0.57%) QA
System Software
1 46 (26.14%) Active Directory
2 14 (7.95%) VMware Infrastructure
3 11 (6.25%) XenApp
4 10 (5.68%) XenDesktop
5 9 (5.11%) vSphere
6 4 (2.27%) Hyper-V
6 4 (2.27%) Oracle RAC
7 3 (1.70%) NFS
7 3 (1.70%) Microsoft App-V
8 2 (1.14%) Terminal Services
9 1 (0.57%) VMware ESX
9 1 (0.57%) Xen
9 1 (0.57%) NLBS
9 1 (0.57%) Citrix Presentation Server
9 1 (0.57%) RHEV
Systems Management
1 13 (7.39%) SCCM
2 7 (3.98%) Tivoli
2 7 (3.98%) SCOM
3 6 (3.41%) Control-M
4 5 (2.84%) Norton AntiVirus
4 5 (2.84%) Symantec Endpoint Protection
5 4 (2.27%) SCVMM
5 4 (2.27%) ITRS Geneos
5 4 (2.27%) Backup Exec
5 4 (2.27%) BMC PATROL
5 4 (2.27%) Nagios
6 3 (1.70%) Oracle Enterprise Manager
6 3 (1.70%) SCOrch
7 1 (0.57%) Cacti
7 1 (0.57%) McAfee ePO
7 1 (0.57%) Hyperic
Vendors
1 40 (22.73%) Oracle
2 38 (21.59%) Microsoft
3 19 (10.80%) VMware
4 16 (9.09%) Red Hat
5 15 (8.52%) Citrix
6 10 (5.68%) Symantec
7 8 (4.55%) Remedy
8 7 (3.98%) TIBCO
8 7 (3.98%) HP
9 6 (3.41%) SunGard
9 6 (3.41%) Cisco
10 5 (2.84%) Sybase
10 5 (2.84%) JBoss
10 5 (2.84%) IBM
10 5 (2.84%) Dell
10 5 (2.84%) Sun
11 4 (2.27%) CheckPoint
12 3 (1.70%) Cerner
12 3 (1.70%) CA
12 3 (1.70%) Informatica
London
Edward Carter Solutions
Rate: Market Rates
Posted: 2 hours ago
UK
Canal & River Trust
Rate: From £25,000 to £30,000 per annum
Posted: 5 days ago
Fareham, Hampshire
Experis Ltd
Rate: £350.00 - £385.00 per day
Posted: 6 days ago
Buckinghamshire
Hays IT - Uk Posting account
Rate: £10.00 - £15.00 per hour
Posted: 8 days ago
Middlesbrough
Reed Technology - UK Posting Account
Rate: £20 - £30 per hour
Posted: 13 days ago