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This section looks at the demand for the Support Specialist role in IT contracts across the UK compared to all other Job Titles we currently track. Included is a guide to the contractor rates offered in IT jobs that have cited Support Specialist in their job title over the last 3 months to 21 May 2008 with a comparison to the same period last year.

 Support Specialist
Location
3 months to 21 May 2008Same period last year
Rank385372
Rank change on same period last yearDown-13
Matching contract IT job ads212281
As % of all UK contract IT job ads sampled0.275 %0.310 %
As % of the category below0.303 %0.340 %
Daily rates quoted5184
Average minimum daily rate£330£310
Average daily rate£349£322
% change on same period last year+8.47 %
Average maximum daily rate£369£334
UK excluding London average daily rate£340£280
% change on same period last year+21.46 %
Hourly rates quoted3328
Average minimum hourly rate£22.47£22.02
Average hourly rate£24.18£23.66
% change on same period last year+2.19 %
Average maximum hourly rate£25.89£25.31
UK excluding London average hourly rate£22.48£24.54
% change on same period last year-8.39 %
Job Titles UKJob Titles
UK
Matching contract IT job ads7002182731
As % of all UK contract IT job ads sampled90.90 %91.38 %
Daily rates quoted2201323343
Average minimum daily rate£382£393
Average daily rate£409£418
% change on same period last year-2.27 %
Average maximum daily rate£435£443
UK excluding London average daily rate£362£353
% change on same period last year+2.67 %
Hourly rates quoted60516651
Average minimum hourly rate£22.09£23.85
Average hourly rate£23.79£25.33
% change on same period last year-6.05 %
Average maximum hourly rate£25.49£26.80
UK excluding London average hourly rate£23.40£25.34
% change on same period last year-7.66 %

We calculate average IT contractor rates directly from the figures quoted and do not attempt to derive hourly rates from daily rates or vice versa.

Support Specialist
Demand Trend

The chart provides the 3-month moving total starting in 2004 of contract IT jobs ads citing Support Specialist across the UK as a proportion of the total demand within the Job Titles category.

Support Specialist Demand Trend

Support Specialist
Daily Rate Trend

The chart provides the 3-month moving average for daily rates quoted in contract IT jobs ads citing Support Specialist across the UK.

Support Specialist Daily Rate Trend

Support Specialist
Daily Rate Histogram

The chart provides a histogram of daily rates quoted in contract IT jobs citing Support Specialist across the UK over the past 3 months.

Support Specialist Daily Rate Histogram

Support Specialist
Hourly Rate Trend

The chart provides the 3-month moving average for hourly rates quoted in contract IT jobs ads citing Support Specialist across the UK.

Support Specialist Hourly Rate Trend

Support Specialist
Hourly Rate Histogram

The chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Specialist across the UK over the past 3 months.

Support Specialist Hourly Rate Histogram

Support Specialist
Top 30 Contract Locations

This section looks at the demand and provides a guide to the contractor rates quoted in IT jobs citing Support Specialist within the UK over the past 3 months.

LocationRank Change
on Same Period
Last Last
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
EnglandUp+16208£350+3.49 %
LondonUp+1798£357-3.73 %
South EastUp+3847£298-7.62 %
City of LondonDown-1233£331-3.69 %
BerkshireUp+2623£293-8.47 %
East of EnglandDown-418£334+21.51 %
West MidlandsDown-111£313-16.66 %
YorkshireDown-18£400+135.29 %
North WestDown-348£328+23.77 %
HertfordshireNo change07£394+36.95 %
East MidlandsDown-37£275+37.50 %
South WestUp+187£500-
SurreyUp+127£302+24.74 %
BuckinghamshireUp+36--
BirminghamUp+75--
WindsorNew entry-5--
West YorkshireUp+55£400+135.29 %
MerseysideDown-104£300+6.19 %
LeedsUp+14£400+135.29 %
EssexDown-24£215-
CambridgeshireNew entry-4--
SuffolkDown-53--
OxfordshireDown-63--
Thames ValleyUp+273--
SolihullNew entry-3£350-
WatfordDown-33£375-
OxfordNew entry-3--
CheshireDown-193£347+17.51 %
South YorkshireDown-93--
NorthamptonshireNew entry-3£275-

Support Specialist
Top 30 Related IT Skills

Over the past 6 months contract IT jobs across the UK citing Support Specialist also mentioned the following skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled citing Support Specialist.

1180 (39.82 %)Windows
2101 (22.35 %)SQL
391 (20.13 %)Finance
489 (19.69 %)Unix
572 (15.93 %)Active Directory
668 (15.04 %)Microsoft
749 (10.84 %)MS Office
846 (10.18 %)Linux
944 (9.735 %)Oracle
1042 (9.292 %)IIS
1140 (8.850 %).NET
1140 (8.850 %)Exchange Server 2003
1239 (8.628 %)MS Exchange
1338 (8.407 %)Windows 2000
1338 (8.407 %)Banking
1437 (8.186 %)SQL Server
1534 (7.522 %)Microsoft Certification
1633 (7.301 %)SAP
1731 (6.858 %)Citrix
1830 (6.637 %)Firewall
1929 (6.416 %)MS Excel
1929 (6.416 %)SharePoint
2028 (6.195 %)ITIL
2028 (6.195 %)Solaris
2028 (6.195 %)MCSE
2028 (6.195 %)Java
2127 (5.973 %)J2EE
2127 (5.973 %)Internet
2226 (5.752 %)Windows Server 2003
2226 (5.752 %)Windows XP

Support Specialist
Top Related IT Skills by Category

Over the past 6 months contract IT jobs across the UK citing Support Specialist also mentioned the following skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled citing Support Specialist. Up to 20 skills are shown per category.

Application Development
140 (8.850 %).NET
227 (5.973 %)J2EE
323 (5.088 %)Middleware
420 (4.425 %)WebSphere
517 (3.761 %)ASP.NET
69 (1.991 %)HTML
77 (1.549 %)XML
86 (1.327 %)JSP
86 (1.327 %)WebServices
95 (1.106 %).NET Framework
95 (1.106 %)Servlets
95 (1.106 %)ASP
104 (0.885 %)J2SE
113 (0.664 %)EJB
113 (0.664 %)JMS
122 (0.442 %)EDI
122 (0.442 %)BAPI
122 (0.442 %)SAP XI
122 (0.442 %)CGI
122 (0.442 %)Windows SharePoint Services
Application Platforms
142 (9.292 %)IIS
240 (8.850 %)Exchange Server 2003
339 (8.628 %)MS Exchange
429 (6.416 %)SharePoint
522 (4.867 %)WebLogic
621 (4.646 %)Exchange Server 2000
715 (3.319 %)iPlanet
814 (3.097 %)Exchange Server 5.5
911 (2.434 %)WebSphere Application Server
109 (1.991 %)Lotus Notes
109 (1.991 %)Tomcat
109 (1.991 %)JRun
109 (1.991 %)Exchange Server 2007
118 (1.770 %)Apache
127 (1.549 %)JBoss
127 (1.549 %)WorkSite
135 (1.106 %)Blackberry Enterprise Server
144 (0.885 %)BizTalk Server
144 (0.885 %)MQSeries
152 (0.442 %)Oracle HTTP Server
Applications
149 (10.84 %)MS Office
229 (6.416 %)MS Excel
35 (1.106 %)MS Visio
35 (1.106 %)Acrobat
35 (1.106 %)MS Project
44 (0.885 %)MS PowerPoint
Business Applications
112 (2.655 %)SAP Bank Analyzer
28 (1.770 %)Endur
37 (1.549 %)SAP WM
45 (1.106 %)SAP FI
45 (1.106 %)SAP CO
45 (1.106 %)SAP FI/CO
53 (0.664 %)Summit
53 (0.664 %)SAP PM
53 (0.664 %)SimCorp Dimension
53 (0.664 %)SAP Travel Management
53 (0.664 %)SAP MM
53 (0.664 %)Microsoft CRM
62 (0.442 %)Decalog
62 (0.442 %)Tesseract
62 (0.442 %)Minerva
62 (0.442 %)RMDS
62 (0.442 %)Fidessa
71 (0.221 %)Cerner Millennium
71 (0.221 %)Oracle Clinical
71 (0.221 %)Remedy ITSM
Communications & Networking
130 (6.637 %)Firewall
227 (5.973 %)Internet
324 (5.310 %)LAN
324 (5.310 %)TCP/IP
421 (4.646 %)WAN
519 (4.204 %)VPN
614 (3.097 %)LDAP
614 (3.097 %)Intranet
713 (2.876 %)SAN
811 (2.434 %)DNS
811 (2.434 %)HTTP
910 (2.212 %)VoIP
910 (2.212 %)Network Security
109 (1.991 %)DHCP
116 (1.327 %)IPsec
124 (0.885 %)MPLS
124 (0.885 %)Wireless
133 (0.664 %)IP Telephony
133 (0.664 %)SSL
133 (0.664 %)Ethernet
Database & Business Intelligence
137 (8.186 %)SQL Server
218 (3.982 %)DB2
315 (3.319 %)MS Access
412 (2.655 %)SQL Server 2000
510 (2.212 %)SQL Server 2005
68 (1.770 %)Oracle 10g
75 (1.106 %)RDBMS
75 (1.106 %)Reference Data
84 (0.885 %)Crystal Reports
93 (0.664 %)BusinessObjects
102 (0.442 %)SQL Server 7
102 (0.442 %)Oracle 11g
111 (0.221 %)SQL Server Analysis Services
111 (0.221 %)SQL Server Integration Services
111 (0.221 %)SQLPlus
111 (0.221 %)GIS
111 (0.221 %)Microsoft Analysis Services
111 (0.221 %)SQL Server Reporting Services
111 (0.221 %)Data Mart
111 (0.221 %)DTS
Development Applications
13 (0.664 %)ClearCase
13 (0.664 %)Eclipse
13 (0.664 %)ClearQuest
22 (0.442 %)MSI
22 (0.442 %)JDeveloper
22 (0.442 %)XMLSpy
22 (0.442 %)Visual Studio
31 (0.221 %)PVCS
31 (0.221 %)Oracle Forms
31 (0.221 %)Flash
31 (0.221 %)Dreamweaver
31 (0.221 %)WebSphere Studio Application Developer
31 (0.221 %)InstallShield
31 (0.221 %)JUnit
General
191 (20.13 %)Finance
238 (8.407 %)Banking
325 (5.531 %)Front Office
420 (4.425 %)Telecoms
519 (4.204 %)Back Office
615 (3.319 %)Government
615 (3.319 %)Health
714 (3.097 %)Investment Banking
811 (2.434 %)Education
99 (1.991 %)Financial Institution
106 (1.327 %)Construction
106 (1.327 %)Publishing
115 (1.106 %)Legal
124 (0.885 %)Automotive
124 (0.885 %)Insurance
133 (0.664 %)Manufacturing
142 (0.442 %)Retail
151 (0.221 %)Games
151 (0.221 %)Pharmaceutical
151 (0.221 %)Pensions
Miscellaneous
114 (3.097 %)Fixed Income
213 (2.876 %)AS400
310 (2.212 %)Blackberry
310 (2.212 %)Foreign Exchange (FX)
49 (1.991 %)Clustering
57 (1.549 %)PKI
57 (1.549 %)Fund Management
66 (1.327 %)Fat Client
66 (1.327 %)Thin Client
75 (1.106 %)NHS
75 (1.106 %)Equities
75 (1.106 %)Statistics
84 (0.885 %)Replication
84 (0.885 %)Derivative
84 (0.885 %)Asset Management
84 (0.885 %)Management Information System
84 (0.885 %)Client/Server
93 (0.664 %)French Language
93 (0.664 %)Biology
102 (0.442 %)Computer Science
Operating Systems
1180 (39.82 %)Windows
289 (19.69 %)Unix
346 (10.18 %)Linux
438 (8.407 %)Windows 2000
528 (6.195 %)Solaris
626 (5.752 %)Windows Server 2003
626 (5.752 %)Windows XP
724 (5.310 %)Windows NT
814 (3.097 %)HPUX
912 (2.655 %)AIX
109 (1.991 %)MVS
112 (0.442 %)SUSE
112 (0.442 %)Mac OS X
121 (0.221 %)VMS
121 (0.221 %)NetWare
Processes & Methodologies
128 (6.195 %)ITIL
222 (4.867 %)Security Cleared
320 (4.425 %)Project Management
419 (4.204 %)Service Delivery
512 (2.655 %)Change Management
512 (2.655 %)Disaster Recovery
512 (2.655 %)Migration
512 (2.655 %)Configuration Management
512 (2.655 %)SC Cleared
611 (2.434 %)CRM
79 (1.991 %)Document Management
88 (1.770 %)Logistics
88 (1.770 %)Release Management
95 (1.106 %)User Acceptance Testing
95 (1.106 %)Web Development
95 (1.106 %)Business Analysis
95 (1.106 %)Problem Management
95 (1.106 %)Service Management
95 (1.106 %)Content Management
104 (0.885 %)Workflow
Programming Languages
1101 (22.35 %)SQL
228 (6.195 %)Java
322 (4.867 %)Perl
417 (3.761 %)Shell Script
511 (2.434 %)VB
511 (2.434 %)VBA
68 (1.770 %)VB.NET
76 (1.327 %)ABAP
76 (1.327 %)C#
85 (1.106 %)Transact-SQL
85 (1.106 %)VBScript
94 (0.885 %)C
102 (0.442 %)VB6
102 (0.442 %)SAPscript
102 (0.442 %)PHP
102 (0.442 %)PL/SQL
102 (0.442 %)C++
102 (0.442 %)JavaScript
111 (0.221 %)PowerHouse
Qualifications
134 (7.522 %)Microsoft Certification
228 (6.195 %)MCSE
310 (2.212 %)MCP
48 (1.770 %)Cisco Certification
48 (1.770 %)Degree
56 (1.327 %)CCA
56 (1.327 %)Citrix Certification
65 (1.106 %)CCEA
74 (0.885 %)CCNP
74 (0.885 %)CCNA
82 (0.442 %)CCDP
82 (0.442 %)ISEB
82 (0.442 %)CCSE
82 (0.442 %)ACTC
82 (0.442 %)ACSA
82 (0.442 %)ACDT
82 (0.442 %)ACPT
91 (0.221 %)MCDST
91 (0.221 %)MOS
91 (0.221 %)Check Point Certification
Quality Assurance & Compliance
118 (3.982 %)SLA
23 (0.664 %)GLP
31 (0.221 %)GCP
31 (0.221 %)Sarbanes-Oxley
31 (0.221 %)QA
System Software
172 (15.93 %)Active Directory
29 (1.991 %)NetBackup
37 (1.549 %)ISA Server
45 (1.106 %)NFS
45 (1.106 %)Terminal Services
54 (0.885 %)Backup Exec
63 (0.664 %)MetaFrame
72 (0.442 %)Terminal Server
72 (0.442 %)VMware ESX
72 (0.442 %)Novell eDirectory
81 (0.221 %)MailMarshal
Systems Management
112 (2.655 %)CA SiteMinder
29 (1.991 %)CONTROL-M
38 (1.770 %)Systems Management Server (SMS)
43 (0.664 %)ZENworks
52 (0.442 %)AutoSys
52 (0.442 %)Legato
52 (0.442 %)Tivoli
52 (0.442 %)EMC Navisphere
52 (0.442 %)EMC NetWorker
61 (0.221 %)OVPI
61 (0.221 %)SCOM
61 (0.221 %)OMEGAMON
61 (0.221 %)Tivoli Storage Manager
61 (0.221 %)Norton AntiVirus
61 (0.221 %)OpenView
Vendors
168 (15.04 %)Microsoft
244 (9.735 %)Oracle
333 (7.301 %)SAP
431 (6.858 %)Citrix
524 (5.310 %)Cisco
524 (5.310 %)IBM
616 (3.540 %)Reuters
616 (3.540 %)Bloomberg
715 (3.319 %)VMware
812 (2.655 %)Sun
812 (2.655 %)HP
910 (2.212 %)Lotus
109 (1.991 %)NetApp
118 (1.770 %)Apple
118 (1.770 %)VERITAS
127 (1.549 %)OpenLink
127 (1.549 %)CheckPoint
127 (1.549 %)Red Hat
127 (1.549 %)BEA
136 (1.327 %)Murex
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