The table below looks at the statistics for the Support Specialist role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Specialist in their job title over the 3 months to 28 August 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
28 Aug 2015
Same period 2014 Same period 2013
Support Specialist
Rank 530 538 468
Rank change year-on-year
+8 -70
Contract jobs requiring a Support Specialist 95 78 120
As % of all contract IT jobs located in the UK 0.16% 0.14% 0.23%
As % of the Job Titles category 0.17% 0.15% 0.25%
Number of daily rates quoted 51 42 67
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£340 £368 £340
Average daily rate % change year-on-year
-7.48% +8.08%
90% offered a daily rate of more than £200 £250 £209
10% offered a daily rate of more than £500 £600 £481
UK excluding London average daily rate £350 £320 £325
% change year-on-year
+9.37% -1.53%
Number of hourly rates quoted 3 2 20
Average hourly rate £19.00 £18.68 £19.00
Average hourly rate % change year-on-year
+1.74% -1.71%
90% offered a hourly rate of more than £17.00 £17.74 £14.00
10% offered a hourly rate of more than £24.20 £19.62 £24.25
UK excluding London average hourly rate £19.00 £17.50 £20.00
% change year-on-year
+8.57% -12.50%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
54347 51343 48877
As % of all contract IT jobs located in the UK 92.79% 92.32% 92.81%
Number of daily rates quoted 34673 31061 29030
Average daily rate £400 £400 £400
90% offered a daily rate of more than £250 £225 £235
10% offered a daily rate of more than £575 £550 £575
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 2003 1976 2120
Average hourly rate £17.33 £17.00 £17.50
Average hourly rate % change year-on-year
+1.94% -2.85%
90% offered a hourly rate of more than £11.00 £10.50 £11.00
10% offered a hourly rate of more than £42.50 £40.00 £40.00
UK excluding London average hourly rate £17.00 £16.50 £17.00
% change year-on-year
+3.03% -2.94%

Support Specialist
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Support Specialist in the job title within the UK as a proportion of the total demand within the Job Titles category.

Support Specialist Jobs Demand Trend in the UK

Support Specialist
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Specialist within the UK.

Support Specialist Daily Rate Trend in the UK

Support Specialist
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Specialist within the UK over the 3 months to 28 August 2015.

Support Specialist Daily Rate Histogram in the UK

Support Specialist
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Specialist within the UK.

Support Specialist Hourly Rate Trend in the UK

Support Specialist
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Specialist within the UK over the 3 months to 28 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +4 90 £334 -7.29% 23
London +17 36 £300 -26.38% 10
South East -8 19 £339 -4.57% 9
East of England +7 11 £385 -18.08%
Hertfordshire +7 8 £400 -14.89%
West Yorkshire -15 8 £225 -10.00% 1
Leeds -20 8 £225 -10.00% 1
Yorkshire -23 8 £225 -12.19% 1
City of London -6 6 £300 -20.00% 5
Berkshire -3 5 £200 -42.85% 2
North West -30 5 £350 +7.69% 1
West Midlands -2 4 £354 +12.46%
Reading - 4 £200 - 1
Crawley - 4 £350 - 3
West Sussex - 4 £350 - 4
Surrey -2 3 £303 - 1
Coventry - 3 £354 -
Hampshire -8 2 £365 +1.38%
Buckinghamshire - 2 £350 - 1
Merseyside - 2 £350 -
Potters Bar - 2 £400 -
Welwyn Garden City - 2 - -
Ipswich - 2 £180 -
Midlands - 2 - -
Suffolk - 2 £180 -
Wiltshire -1 1 £325 -
Basingstoke -2 1 £365 -
Stevenage -5 1 - -
Swindon -6 1 £325 -
Scotland -6 1 - - 1

Support Specialist
Top 30 Related IT Skills

For the 6 months to 28 August 2015, IT contractor jobs within the UK that cited Support Specialist in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Specialist in their job title.

1 59 (34.91%) Windows
2 49 (28.99%) SQL
3 40 (23.67%) Microsoft
4 31 (18.34%) ITIL
5 28 (16.57%) SQL Server
5 28 (16.57%) MS Excel
6 26 (15.38%) Finance
7 23 (13.61%) Banking
7 23 (13.61%) UNIX
7 23 (13.61%) MS Office
8 22 (13.02%) Oracle
8 22 (13.02%) Active Directory
9 20 (11.83%) VMware
10 17 (10.06%) Linux
11 16 (9.47%) Citrix
11 16 (9.47%) Investment Banking
11 16 (9.47%) Windows Server 2008
11 16 (9.47%) Windows 7
12 15 (8.88%) Degree
12 15 (8.88%) Front Office
12 15 (8.88%) DNS
12 15 (8.88%) Java
13 14 (8.28%) .NET
13 14 (8.28%) IIS
14 13 (7.69%) Analytical Skills
15 12 (7.10%) Windows Server 2012
15 12 (7.10%) TCP/IP
16 10 (5.92%) HP
16 10 (5.92%) XML
16 10 (5.92%) CRM

Support Specialist
Top Related IT Skills by Category

For the 6 months to 28 August 2015, IT contractor jobs within the UK that cited Support Specialist in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Specialist in their job title. Up to 20 skills are shown per category.

Application Platforms
1 14 (8.28%) IIS
2 9 (5.33%) SharePoint
3 7 (4.14%) MS Exchange
4 6 (3.55%) BizTalk Server
5 5 (2.96%) WebLogic
5 5 (2.96%) Lync
6 4 (2.37%) Tomcat
6 4 (2.37%) CMS
7 3 (1.78%) Mule
7 3 (1.78%) Oracle Coherence
8 2 (1.18%) Confluence
8 2 (1.18%) Exchange Server 2010
8 2 (1.18%) JBoss
9 1 (0.59%) IBM Notes
9 1 (0.59%) Blackberry Enterprise Server
9 1 (0.59%) SAS
9 1 (0.59%) Office Communications Server
9 1 (0.59%) nginx
9 1 (0.59%) SAP Portal
9 1 (0.59%) Liferay
Applications
1 28 (16.57%) MS Excel
2 23 (13.61%) MS Office
3 4 (2.37%) Spreadsheet
4 3 (1.78%) InfoPath
5 1 (0.59%) MS Visio
5 1 (0.59%) MS PowerPoint
Business Applications
1 3 (1.78%) Dynamics CRM
2 2 (1.18%) BASE24
2 2 (1.18%) Summit
2 2 (1.18%) Eikon
3 1 (0.59%) Agresso
3 1 (0.59%) SAP R/3
3 1 (0.59%) Oracle Applications
3 1 (0.59%) Dynamics AX
3 1 (0.59%) SAP SRM
3 1 (0.59%) Remedy ITSM
3 1 (0.59%) thinkFolio
3 1 (0.59%) SAP GRC
3 1 (0.59%) ION MarketView
3 1 (0.59%) Markit EDM
Cloud Services
1 6 (3.55%) Office 365
2 5 (2.96%) Amazon AWS
3 4 (2.37%) Microsoft Azure
Communications & Networking
1 15 (8.88%) DNS
2 12 (7.10%) TCP/IP
3 10 (5.92%) DHCP
4 9 (5.33%) LAN
5 8 (4.73%) Firewall
6 7 (4.14%) Internet
6 7 (4.14%) WAN
7 6 (3.55%) VPN
8 5 (2.96%) FTP
9 4 (2.37%) HTTP
9 4 (2.37%) SMTP
10 3 (1.78%) LDAP
10 3 (1.78%) Cisco ASA
10 3 (1.78%) IP Telephony
11 2 (1.18%) VLAN
11 2 (1.18%) SAN
11 2 (1.18%) DMZ
11 2 (1.18%) Intranet
11 2 (1.18%) Wi-Fi
11 2 (1.18%) Wireless
Database & Business Intelligence
1 28 (16.57%) SQL Server
2 8 (4.73%) SQL Server 2008
3 7 (4.14%) SQL Server Integration Services
4 6 (3.55%) SQL Server 2012
4 6 (3.55%) Oracle Database
4 6 (3.55%) Relational Database
5 2 (1.18%) QlikView
5 2 (1.18%) SAP BW
5 2 (1.18%) DataStage
5 2 (1.18%) IBM InfoSphere
6 1 (0.59%) SAP BI
6 1 (0.59%) PostgreSQL
6 1 (0.59%) Crystal Reports
6 1 (0.59%) Cognos Impromptu
6 1 (0.59%) Data Mining
6 1 (0.59%) RDBMS
6 1 (0.59%) KDB
6 1 (0.59%) Oracle BI EE
6 1 (0.59%) Amazon RDS
Development Applications
1 3 (1.78%) JIRA
2 2 (1.18%) Visual Studio
2 2 (1.18%) Maven
3 1 (0.59%) Bugzilla
3 1 (0.59%) Subversion
3 1 (0.59%) Trac
General
1 26 (15.38%) Finance
2 23 (13.61%) Banking
3 16 (9.47%) Investment Banking
4 15 (8.88%) Front Office
5 5 (2.96%) Telecoms
6 3 (1.78%) Publishing
7 2 (1.18%) Retail
7 2 (1.18%) Back Office
7 2 (1.18%) Aerospace
8 1 (0.59%) Law
8 1 (0.59%) Legal
8 1 (0.59%) Manufacturing
8 1 (0.59%) Pharmaceutical
8 1 (0.59%) Financial Institution
8 1 (0.59%) Korean Language
Libraries, Frameworks & Software Standards
1 14 (8.28%) .NET
2 10 (5.92%) XML
2 10 (5.92%) FIX Protocol
3 7 (4.14%) HTML
4 5 (2.96%) Web Services
5 4 (2.37%) Middleware
6 3 (1.78%) ASP.NET
6 3 (1.78%) Oracle Fusion
7 2 (1.18%) JSON
7 2 (1.18%) 802.1X
7 2 (1.18%) CSS
7 2 (1.18%) SAML
7 2 (1.18%) Spring
8 1 (0.59%) .NET Framework
8 1 (0.59%) SAP PI
8 1 (0.59%) X-Windows
8 1 (0.59%) XML Messaging
8 1 (0.59%) SAP XI
8 1 (0.59%) WebSphere MQ
8 1 (0.59%) JSP
Miscellaneous
1 13 (7.69%) Analytical Skills
2 7 (4.14%) EMC VNX
2 7 (4.14%) EMC VMAX
2 7 (4.14%) Foreign Exchange (FX)
3 6 (3.55%) CLARiiON
3 6 (3.55%) Equities
4 5 (2.96%) Celerra
5 4 (2.37%) Computer Science
5 4 (2.37%) Data Centre
5 4 (2.37%) Clustering
5 4 (2.37%) Management Information System
6 3 (1.78%) Handset
6 3 (1.78%) Replication
6 3 (1.78%) NHS
6 3 (1.78%) Enterprise Software
6 3 (1.78%) CMDB
6 3 (1.78%) Data Integration
7 2 (1.18%) Video Conferencing
7 2 (1.18%) Mobile App
7 2 (1.18%) Blackberry
Operating Systems
1 59 (34.91%) Windows
2 23 (13.61%) UNIX
3 17 (10.06%) Linux
4 16 (9.47%) Windows Server 2008
4 16 (9.47%) Windows 7
5 12 (7.10%) Windows Server 2012
6 9 (5.33%) Windows Server 2003
7 7 (4.14%) Windows XP
7 7 (4.14%) Android
8 5 (2.96%) Apple iOS
9 4 (2.37%) Red Hat Enterprise Linux
9 4 (2.37%) Mac OS X
10 3 (1.78%) Mac OS
11 2 (1.18%) Solaris
12 1 (0.59%) AIX
12 1 (0.59%) zOS
12 1 (0.59%) Windows 8
12 1 (0.59%) Windows Vista
12 1 (0.59%) CentOS
Processes & Methodologies
1 31 (18.34%) ITIL
2 10 (5.92%) CRM
2 10 (5.92%) User Acceptance Testing
3 9 (5.33%) Migration
4 7 (4.14%) Asset Management
4 7 (4.14%) Change Control
5 6 (3.55%) Low Latency
5 6 (3.55%) Performance Tuning
5 6 (3.55%) Capacity Planning
5 6 (3.55%) Continuous Improvement
5 6 (3.55%) Project Management
5 6 (3.55%) Service Management
6 5 (2.96%) E-Commerce
6 5 (2.96%) Root Cause Analysis
7 4 (2.37%) Electronic Trading
7 4 (2.37%) System Testing
7 4 (2.37%) Disaster Recovery
7 4 (2.37%) Information Security
7 4 (2.37%) Incident Management
7 4 (2.37%) Problem Management
Programming Languages
1 49 (28.99%) SQL
2 15 (8.88%) Java
3 9 (5.33%) C#
4 8 (4.73%) Shell Script
5 7 (4.14%) PowerShell
5 7 (4.14%) Perl
5 7 (4.14%) PL/SQL
6 6 (3.55%) VBA
6 6 (3.55%) Python
7 5 (2.96%) JavaScript
8 4 (2.37%) C++
8 4 (2.37%) Bash Shell
9 3 (1.78%) VB
9 3 (1.78%) C
9 3 (1.78%) T-SQL
10 2 (1.18%) VBScript
10 2 (1.18%) ABAP
11 1 (0.59%) VB.NET
11 1 (0.59%) Tcl
11 1 (0.59%) COBOL
Qualifications
1 15 (8.88%) Degree
2 5 (2.96%) Security Cleared
2 5 (2.96%) CCNA
2 5 (2.96%) Cisco Certification
3 4 (2.37%) Microsoft Certification
3 4 (2.37%) MCSE
4 3 (1.78%) CCNP
4 3 (1.78%) Check Point Certification
4 3 (1.78%) CCSA
4 3 (1.78%) CCENT
4 3 (1.78%) SC Cleared
5 2 (1.18%) DV Cleared
5 2 (1.18%) CCA
5 2 (1.18%) Citrix Certification
6 1 (0.59%) A+ Certification
6 1 (0.59%) MCSA
6 1 (0.59%) MCP
6 1 (0.59%) HND
6 1 (0.59%) MCITP
Quality Assurance & Compliance
1 7 (4.14%) SLA
2 2 (1.18%) Sarbanes-Oxley
2 2 (1.18%) ISO/IEC 27001
2 2 (1.18%) QA
2 2 (1.18%) ISO 9001
2 2 (1.18%) Data Quality
3 1 (0.59%) PCI DSS
System Software
1 22 (13.02%) Active Directory
2 10 (5.92%) VMware Infrastructure
3 5 (2.96%) Hyper-V
3 5 (2.96%) XenApp
4 4 (2.37%) Microsoft App-V
5 2 (1.18%) UAG
5 2 (1.18%) XenServer
5 2 (1.18%) vSphere
5 2 (1.18%) Firmware
5 2 (1.18%) Terminal Services
5 2 (1.18%) Tivoli Workload Scheduler
6 1 (0.59%) Samba
6 1 (0.59%) VMware ESX
6 1 (0.59%) Forefront TMG
6 1 (0.59%) VMware ESXi
6 1 (0.59%) vCloud
6 1 (0.59%) Docker
6 1 (0.59%) Microsoft Virtual Server
6 1 (0.59%) NFS
Systems Management
1 6 (3.55%) EMC NetWorker
2 4 (2.37%) SCCM
2 4 (2.37%) SCOM
2 4 (2.37%) NetBackup
2 4 (2.37%) Symantec Enterprise Vault
3 2 (1.18%) FortiGate
3 2 (1.18%) OVSD
3 2 (1.18%) Puppet
3 2 (1.18%) Forefront Identity Manager
3 2 (1.18%) EdgeSight
3 2 (1.18%) OpenView
3 2 (1.18%) Tivoli
4 1 (0.59%) Tivoli Monitoring
4 1 (0.59%) MOM
4 1 (0.59%) BMC PATROL
4 1 (0.59%) Control-M
4 1 (0.59%) Ionix
4 1 (0.59%) SnapMirror
4 1 (0.59%) SnapVault
4 1 (0.59%) Cisco UCCX
Vendors
1 40 (23.67%) Microsoft
2 22 (13.02%) Oracle
3 20 (11.83%) VMware
4 16 (9.47%) Citrix
5 10 (5.92%) HP
6 9 (5.33%) Cisco
7 8 (4.73%) SAP
7 8 (4.73%) Bloomberg
7 8 (4.73%) EMC
8 5 (2.96%) Brocade
8 5 (2.96%) IBM
8 5 (2.96%) Sybase
9 4 (2.37%) PeopleSoft
9 4 (2.37%) Symantec
10 3 (1.78%) Remedy
10 3 (1.78%) Red Hat
10 3 (1.78%) Apple
10 3 (1.78%) CheckPoint
10 3 (1.78%) Reuters
10 3 (1.78%) NetApp
Crawley
Interquest - Korus Group - Brighton
Posted: 27 days ago