The table below looks at the statistics for the Support Specialist role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Specialist in their job title over the 3 months to 27 January 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
27 Jan 2015
Same period 2014 Same period 2013
Support Specialist
Rank 512 488 485
Rank change year-on-year
-24 -3
Contract jobs requiring a Support Specialist 65 70 58
As % of all contract IT jobs located in the UK 0.13% 0.14% 0.13%
As % of the Job Titles category 0.14% 0.16% 0.14%
Number of daily rates quoted 29 30 32
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£250 £325 £320
Average daily rate % change year-on-year
-23.07% +1.56%
90% offered a daily rate of more than £130 £198 £218
10% offered a daily rate of more than £475 £500 £425
UK excluding London average daily rate £180 £326 £313
% change year-on-year
-44.82% +4.40%
Number of hourly rates quoted 3 6 7
Average hourly rate £30.00 £10.65 £22.50
Average hourly rate % change year-on-year
+181.69% -52.66%
UK excluding London average hourly rate - £10.65 £21.50
% change year-on-year
- -50.46%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
46978 45024 42156
As % of all contract IT jobs located in the UK 92.44% 92.46% 92.88%
Number of daily rates quoted 29483 26863 23894
Average daily rate £400 £400 £375
Average daily rate % change year-on-year
- +6.66%
90% offered a daily rate of more than £238 £225 £230
10% offered a daily rate of more than £565 £575 £550
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 1824 1987 2469
Average hourly rate £16.50 £17.15 £18.50
Average hourly rate % change year-on-year
-3.79% -7.29%
90% offered a hourly rate of more than £11.00 £11.25 £10.50
10% offered a hourly rate of more than £40.00 £40.00 £40.00
UK excluding London average hourly rate £16.16 £16.50 £18.00
% change year-on-year
-2.06% -8.33%

Support Specialist
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Support Specialist in the job title within the UK as a proportion of the total demand within the Job Titles category.

Support Specialist Jobs Demand Trend in the UK

Support Specialist
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Specialist within the UK.

Support Specialist Daily Rate Trend in the UK

Support Specialist
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Specialist within the UK over the 3 months to 27 January 2015.

Support Specialist Daily Rate Histogram in the UK

Support Specialist
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Specialist within the UK.

Support Specialist Hourly Rate Trend in the UK

Support Specialist
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Specialist within the UK over the 3 months to 27 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -29 60 £270 -16.92% 35
London -5 35 £280 -13.84% 10
South East -37 10 £445 +42.40% 8
City of London +17 8 £187 -42.46% 1
Surrey -9 4 - - 1
North West -11 4 £325 -4.41% 6
South West - 4 £130 - 2
Gloucestershire - 4 £130 -
Berkshire -5 3 £425 - 2
West Midlands - 3 - - 2
East Midlands +11 2 - - 3
Manchester -1 2 £288 - 3
Scotland -7 2 £215 -31.20% 3
Wales - 2 £164 -
Birmingham - 2 - - 2
Bracknell - 2 - - 1
Brighton - 2 £445 -
Guildford - 2 - -
East Sussex - 2 £445 -
South Wales - 2 £164 -
Reading +8 1 £425 - 1
Cheshire +6 1 £422 - 3
East of England -1 1 £125 - 1
Tyne and Wear -9 1 - -
Edinburgh -9 1 £180 -
Bedfordshire -12 1 £125 - 1
North East -14 1 - -
Hampshire -17 1 - - 1
Bedford - 1 £125 -
Coventry - 1 - -

Support Specialist
Top 30 Related IT Skills

For the 6 months to 27 January 2015, IT contractor jobs within the UK that cited Support Specialist in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Specialist in their job title.

1 59 (38.82%) Windows
2 32 (21.05%) Windows 7
3 31 (20.39%) Finance
4 30 (19.74%) Active Directory
5 28 (18.42%) Microsoft
6 27 (17.76%) MS Office
7 24 (15.79%) Windows Server 2008
8 22 (14.47%) Oracle
9 21 (13.82%) SQL
10 19 (12.50%) Linux
10 19 (12.50%) Windows Server 2003
10 19 (12.50%) Migration
11 18 (11.84%) VMware
11 18 (11.84%) Analytical Skills
12 16 (10.53%) UNIX
13 15 (9.87%) MS Exchange
13 15 (9.87%) Banking
14 14 (9.21%) ITIL
14 14 (9.21%) Mac OS X
14 14 (9.21%) TCP/IP
14 14 (9.21%) VMware Infrastructure
15 13 (8.55%) Citrix
15 13 (8.55%) SQL Server
15 13 (8.55%) MS Excel
16 12 (7.89%) Middleware
16 12 (7.89%) Symantec
16 12 (7.89%) Security Cleared
16 12 (7.89%) WebSphere
17 11 (7.24%) SCCM
17 11 (7.24%) Control-M

Support Specialist
Top Related IT Skills by Category

For the 6 months to 27 January 2015, IT contractor jobs within the UK that cited Support Specialist in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Specialist in their job title. Up to 20 skills are shown per category.

Application Platforms
1 15 (9.87%) MS Exchange
2 12 (7.89%) WebSphere
3 8 (5.26%) WebLogic
4 6 (3.95%) Lync
5 5 (3.29%) TIBCO EMS
5 5 (3.29%) Exchange Server 2010
5 5 (3.29%) SharePoint
6 4 (2.63%) IBM Notes
7 3 (1.97%) Apache
8 2 (1.32%) FileNet
8 2 (1.32%) Documentum
8 2 (1.32%) WebSphere Portal
9 1 (0.66%) WorkSite
9 1 (0.66%) TPMS
9 1 (0.66%) SharePoint 2010
9 1 (0.66%) Oracle Service Bus
9 1 (0.66%) SharePoint 2013
9 1 (0.66%) Exchange Server 2013
9 1 (0.66%) Blackberry Enterprise Server
9 1 (0.66%) Tomcat
Applications
1 27 (17.76%) MS Office
2 13 (8.55%) MS Excel
3 5 (3.29%) Final Cut Pro
4 4 (2.63%) MS Project
5 2 (1.32%) Maya
5 2 (1.32%) MS PowerPoint
5 2 (1.32%) CINEMA 4D
5 2 (1.32%) Quicktime
5 2 (1.32%) Adobe Creative Suite
6 1 (0.66%) Spreadsheet
Business Applications
1 4 (2.63%) Markit EDM
1 4 (2.63%) Oracle EBS R12
2 3 (1.97%) Cerner Millennium
2 3 (1.97%) BusinessWorks
2 3 (1.97%) Summit
2 3 (1.97%) BASE24
3 2 (1.32%) Oracle General Ledger
3 2 (1.32%) Oracle Procure-to-Pay
4 1 (0.66%) Remedy ITSM
4 1 (0.66%) SAP EHS
4 1 (0.66%) SAP GRC
4 1 (0.66%) SAP HR
4 1 (0.66%) SimCorp Dimension
4 1 (0.66%) Dynamics CRM
Cloud Services
1 3 (1.97%) Office 365
2 1 (0.66%) SaaS
2 1 (0.66%) IaaS
Communications & Networking
1 14 (9.21%) TCP/IP
2 8 (5.26%) Firewall
2 8 (5.26%) SAN
3 6 (3.95%) LAN
4 5 (3.29%) NetScaler
4 5 (3.29%) VoIP
4 5 (3.29%) WAN
4 5 (3.29%) Ethernet
5 4 (2.63%) MPLS
5 4 (2.63%) VPN
5 4 (2.63%) DNS
6 3 (1.97%) Fibre Channel
6 3 (1.97%) SSL
6 3 (1.97%) LDAP
6 3 (1.97%) DHCP
6 3 (1.97%) VLAN
7 2 (1.32%) IP Telephony
7 2 (1.32%) ISDN
7 2 (1.32%) Internet
7 2 (1.32%) IPv6
Database & Business Intelligence
1 13 (8.55%) SQL Server
2 6 (3.95%) Oracle Reports
3 4 (2.63%) Informix
3 4 (2.63%) SQL Server 2008
4 3 (1.97%) Data Warehouse
4 3 (1.97%) NonStop SQL
4 3 (1.97%) PowerMart
5 2 (1.32%) MySQL
5 2 (1.32%) Hadoop
6 1 (0.66%) Relational Database
6 1 (0.66%) Oracle ODI
6 1 (0.66%) DataStage
6 1 (0.66%) Crystal Reports
6 1 (0.66%) MS Access
6 1 (0.66%) PostgreSQL
Development Applications
1 3 (1.97%) Visual Studio
2 2 (1.32%) Atlassian Bamboo
3 1 (0.66%) JIRA
3 1 (0.66%) Toad
3 1 (0.66%) Ant
3 1 (0.66%) Eclipse
General
1 31 (20.39%) Finance
2 15 (9.87%) Banking
3 8 (5.26%) Front Office
3 8 (5.26%) Telecoms
4 6 (3.95%) Retail
5 5 (3.29%) Legal
5 5 (3.29%) Publishing
6 3 (1.97%) Pharmaceutical
6 3 (1.97%) Law
7 2 (1.32%) Retail Banking
7 2 (1.32%) Marketing
7 2 (1.32%) Investment Banking
7 2 (1.32%) General Ledger
7 2 (1.32%) German Language
8 1 (0.66%) Spanish Language
8 1 (0.66%) French Language
8 1 (0.66%) Electronics
8 1 (0.66%) Advertising
8 1 (0.66%) Back Office
Libraries, Frameworks & Software Standards
1 12 (7.89%) Middleware
2 10 (6.58%) WebSphere MQ
3 6 (3.95%) FIX Protocol
4 4 (2.63%) .NET
5 3 (1.97%) Web Services
6 2 (1.32%) X-Windows
6 2 (1.32%) J2EE
6 2 (1.32%) ASP.NET
6 2 (1.32%) XML
6 2 (1.32%) RESTful
6 2 (1.32%) AppFabric
6 2 (1.32%) Application Packaging
6 2 (1.32%) .NET Framework
6 2 (1.32%) WCF
6 2 (1.32%) WF
6 2 (1.32%) ASP.NET Web Forms
7 1 (0.66%) JSON
7 1 (0.66%) OpenID
7 1 (0.66%) OAuth2
7 1 (0.66%) iOS SDK
Miscellaneous
1 18 (11.84%) Analytical Skills
2 10 (6.58%) Blackberry
3 6 (3.95%) Foreign Exchange (FX)
4 5 (3.29%) Computer Science
4 5 (3.29%) Equities
5 4 (2.63%) NHS
5 4 (2.63%) SWIFT
5 4 (2.63%) iPad
6 3 (1.97%) Video Conferencing
6 3 (1.97%) Mobile App
6 3 (1.97%) Tandem
6 3 (1.97%) Clustering
7 2 (1.32%) Management Information System
7 2 (1.32%) SecurID
7 2 (1.32%) HACMP
7 2 (1.32%) Thin Client
7 2 (1.32%) Digital Media
7 2 (1.32%) Social Media
7 2 (1.32%) iSeries
7 2 (1.32%) Video Editing
Operating Systems
1 59 (38.82%) Windows
2 32 (21.05%) Windows 7
3 24 (15.79%) Windows Server 2008
4 19 (12.50%) Linux
4 19 (12.50%) Windows Server 2003
5 16 (10.53%) UNIX
6 14 (9.21%) Mac OS X
7 10 (6.58%) Windows XP
7 10 (6.58%) Red Hat Enterprise Linux
8 9 (5.92%) Apple iOS
8 9 (5.92%) Windows Server 2012
9 7 (4.61%) Windows 8
10 6 (3.95%) AIX
11 5 (3.29%) Mac OS X Server
11 5 (3.29%) Android
12 3 (1.97%) Windows Vista
12 3 (1.97%) CentOS
13 2 (1.32%) Solaris
14 1 (0.66%) VME
Processes & Methodologies
1 19 (12.50%) Migration
2 14 (9.21%) ITIL
3 11 (7.24%) Asset Management
4 10 (6.58%) Incident Management
5 9 (5.92%) Project Management
6 8 (5.26%) Root Cause Analysis
6 8 (5.26%) Problem Management
7 7 (4.61%) E-Commerce
7 7 (4.61%) Service Management
8 6 (3.95%) User Acceptance Testing
8 6 (3.95%) DevOps
9 5 (3.29%) Data Migration
9 5 (3.29%) Content Management
9 5 (3.29%) Workflow
10 4 (2.63%) Validation
10 4 (2.63%) Scrum
10 4 (2.63%) Disaster Recovery
10 4 (2.63%) Risk Management
10 4 (2.63%) Agile Software Development
10 4 (2.63%) CRM
Programming Languages
1 21 (13.82%) SQL
2 8 (5.26%) Shell Script
3 7 (4.61%) PowerShell
4 6 (3.95%) Java
5 5 (3.29%) Perl
6 4 (2.63%) C#
6 4 (2.63%) VBScript
7 3 (1.97%) COBOL
7 3 (1.97%) PL/SQL
8 2 (1.32%) AWK
8 2 (1.32%) RPG
8 2 (1.32%) JavaScript
9 1 (0.66%) WebLogic Scripting Tool
9 1 (0.66%) VB
9 1 (0.66%) VBA
Qualifications
1 12 (7.89%) Security Cleared
2 10 (6.58%) SC Cleared
2 10 (6.58%) Degree
3 6 (3.95%) DV Cleared
4 3 (1.97%) Cisco Certification
4 3 (1.97%) CCNA
5 2 (1.32%) MOS
5 2 (1.32%) MCSE
5 2 (1.32%) Microsoft Certification
6 1 (0.66%) ISTQB Foundation Certification
6 1 (0.66%) CISSP
6 1 (0.66%) ISEB
6 1 (0.66%) CCNP
6 1 (0.66%) MCSD
6 1 (0.66%) VMware Certified Professional (VCP)
6 1 (0.66%) CISM
Quality Assurance & Compliance
1 6 (3.95%) SLA
2 3 (1.97%) PCI DSS
3 2 (1.32%) QA
4 1 (0.66%) Data Quality
4 1 (0.66%) Sarbanes-Oxley
System Software
1 30 (19.74%) Active Directory
2 14 (9.21%) VMware Infrastructure
3 8 (5.26%) XenApp
4 6 (3.95%) XenDesktop
5 5 (3.29%) vSphere
6 4 (2.63%) Hyper-V
7 2 (1.32%) Microsoft App-V
7 2 (1.32%) Firmware
7 2 (1.32%) NFS
7 2 (1.32%) Veritas Volume Manager
7 2 (1.32%) Veritas Cluster Server
7 2 (1.32%) Xen
8 1 (0.66%) Citrix Presentation Server
8 1 (0.66%) NLBS
8 1 (0.66%) VMware ESXi
Systems Management
1 11 (7.24%) SCCM
1 11 (7.24%) Control-M
2 9 (5.92%) Puppet
3 4 (2.63%) SCOM
3 4 (2.63%) Symantec Endpoint Protection
4 3 (1.97%) Casper Suite
4 3 (1.97%) Backup Exec
5 2 (1.32%) NetBackup
5 2 (1.32%) OpenView
5 2 (1.32%) Symantec Enterprise Vault
5 2 (1.32%) FortiGate
5 2 (1.32%) SCVMM
5 2 (1.32%) SCOrch
5 2 (1.32%) Opscode Chef
6 1 (0.66%) Oracle Enterprise Manager
6 1 (0.66%) Nagios
Vendors
1 28 (18.42%) Microsoft
2 22 (14.47%) Oracle
3 18 (11.84%) VMware
4 13 (8.55%) Citrix
5 12 (7.89%) Symantec
6 10 (6.58%) Cisco
7 9 (5.92%) Red Hat
7 9 (5.92%) Apple
8 8 (5.26%) HP
9 6 (3.95%) Dell
10 5 (3.29%) Adobe
10 5 (3.29%) TIBCO
10 5 (3.29%) Remedy
11 4 (2.63%) Lotus
11 4 (2.63%) Informatica
11 4 (2.63%) Atlassian
12 3 (1.97%) thinkFolio
12 3 (1.97%) Cerner
12 3 (1.97%) EMC
12 3 (1.97%) IBM