The table below looks at the statistics for the Support Specialist role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Specialist in their job title over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
Support Specialist
Rank 534 472 530
Rank change year-on-year
-62 +58
Contract jobs requiring a Support Specialist 78 114 74
As % of all contract IT jobs located in the UK 0.14% 0.22% 0.13%
As % of the Job Titles category 0.15% 0.23% 0.14%
Number of daily rates quoted 36 63 37
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£325 £325 £325
90% offered a daily rate of more than £250 £181 £178
10% offered a daily rate of more than £550 £487 £470
UK excluding London average daily rate £315 £325 £288
% change year-on-year
-3.07% +13.04%
Number of hourly rates quoted 4 15 5
Average hourly rate £19.50 £20.00 £13.50
Average hourly rate % change year-on-year
-2.50% +48.14%
90% offered a hourly rate of more than £18.00 £14.00 £10.70
10% offered a hourly rate of more than £22.94 £23.28 £17.00
UK excluding London average hourly rate £19.50 £17.50 £11.00
% change year-on-year
+11.42% +59.09%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
52430 48925 53586
As % of all contract IT jobs located in the UK 91.02% 92.73% 92.94%
Number of daily rates quoted 32042 29264 29965
Average daily rate £400 £400 £388
Average daily rate % change year-on-year
- +3.22%
90% offered a daily rate of more than £225 £231 £230
10% offered a daily rate of more than £550 £575 £558
UK excluding London average daily rate £360 £350 £348
% change year-on-year
+2.85% +0.71%
Number of hourly rates quoted 2056 2117 2633
Average hourly rate £17.00 £17.00 £18.25
Average hourly rate % change year-on-year
- -6.84%
90% offered a hourly rate of more than £10.50 £11.00 £11.35
10% offered a hourly rate of more than £40.00 £40.00 £41.50
UK excluding London average hourly rate £16.50 £16.00 £17.50
% change year-on-year
+3.12% -8.57%

Support Specialist
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Support Specialist in the job title within the UK as a proportion of the total demand within the Job Titles category.

Support Specialist Jobs Demand Trend in the UK

Support Specialist
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Specialist within the UK.

Support Specialist Daily Rate Trend in the UK

Support Specialist
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Specialist within the UK over the 3 months to 19 September 2014.

Support Specialist Daily Rate Histogram in the UK

Support Specialist
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Specialist within the UK.

Support Specialist Hourly Rate Trend in the UK

Support Specialist
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Specialist within the UK over the 3 months to 19 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -37 74 £325 - 52
London +4 36 £400 +12.67% 24
City of London +28 14 £338 -28.94% 10
North East - 10 £225 -
Tyne and Wear - 10 £225 -
West Midlands -16 8 £309 -17.66% 1
South East -14 7 £350 +4.47% 12
Newcastle upon Tyne - 7 £225 -
Berkshire +1 5 £350 -17.64% 3
East of England -18 5 £450 +38.46% 4
East Midlands +5 3 £200 - 5
Yorkshire -8 3 £256 -16.66% 3
Leicestershire - 3 £200 -
Cambridgeshire +5 2 - - 1
Surrey -3 2 - - 1
Cambridge -4 2 - - 1
North West -9 2 £325 -8.45% 1
Scotland -19 2 £475 -
North Yorkshire - 2 £263 - 2
Leicester - 2 - -
Weybridge - 2 - -
West Yorkshire +3 1 £250 -26.19% 1
Leeds -2 1 £250 -26.19% 1
Essex -6 1 - -
Edinburgh -6 1 - -
Glasgow -13 1 £475 -
Hertfordshire -23 1 £450 +38.46% 1
Bedfordshire - 1 - - 2
Watford - 1 £450 -
South West - 1 £325 - 2

Support Specialist
Top 30 Related IT Skills

For the 6 months to 19 September 2014, IT contractor jobs within the UK that cited Support Specialist in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Specialist in their job title.

1 85 (47.75%) Windows
2 50 (28.09%) SQL
3 48 (26.97%) Active Directory
4 42 (23.60%) Oracle
5 41 (23.03%) Windows 7
6 37 (20.79%) Microsoft
7 36 (20.22%) Finance
8 32 (17.98%) UNIX
8 32 (17.98%) Windows Server 2008
9 30 (16.85%) Linux
9 30 (16.85%) Windows Server 2003
10 24 (13.48%) Firewall
11 22 (12.36%) ITIL
12 21 (11.80%) MS Office
12 21 (11.80%) Banking
13 20 (11.24%) VMware
14 19 (10.67%) SQL Server
14 19 (10.67%) Windows Server 2012
15 18 (10.11%) Windows XP
15 18 (10.11%) Citrix
16 17 (9.55%) Incident Management
17 16 (8.99%) Migration
17 16 (8.99%) Red Hat
17 16 (8.99%) Java
17 16 (8.99%) Analytical Skills
18 15 (8.43%) NetScaler
18 15 (8.43%) Red Hat Enterprise Linux
18 15 (8.43%) PL/SQL
18 15 (8.43%) Shell Script
18 15 (8.43%) Middleware

Support Specialist
Top Related IT Skills by Category

For the 6 months to 19 September 2014, IT contractor jobs within the UK that cited Support Specialist in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Specialist in their job title. Up to 20 skills are shown per category.

Application Platforms
1 10 (5.62%) WebLogic
1 10 (5.62%) WebSphere
2 6 (3.37%) TIBCO EMS
2 6 (3.37%) IIS
2 6 (3.37%) SharePoint
2 6 (3.37%) Apache
3 5 (2.81%) BizTalk Server
4 4 (2.25%) MS Exchange
4 4 (2.25%) Tomcat
5 3 (1.69%) MQSeries
5 3 (1.69%) WebSphere Application Server
5 3 (1.69%) Oracle Service Bus
6 2 (1.12%) WorkSite
6 2 (1.12%) Exchange Server 2010
6 2 (1.12%) Lync
6 2 (1.12%) IBM HTTP Server
7 1 (0.56%) Exchange Server 2003
7 1 (0.56%) SharePoint Server
7 1 (0.56%) CMS
7 1 (0.56%) Blackberry Enterprise Server
Applications
1 21 (11.80%) MS Office
2 10 (5.62%) MS Excel
3 7 (3.93%) Spreadsheet
4 2 (1.12%) MS Project
5 1 (0.56%) InfoPath
5 1 (0.56%) Photoshop
Business Applications
1 7 (3.93%) SunGard AvantGard
2 3 (1.69%) Oracle Applications
2 3 (1.69%) BusinessWorks
2 3 (1.69%) Cerner Millennium
3 1 (0.56%) SimCorp Dimension
3 1 (0.56%) Markit EDM
Cloud Services
1 2 (1.12%) SaaS
2 1 (0.56%) IaaS
2 1 (0.56%) Office 365
Communications & Networking
1 24 (13.48%) Firewall
2 15 (8.43%) NetScaler
3 13 (7.30%) TCP/IP
4 12 (6.74%) DNS
5 9 (5.06%) LAN
6 7 (3.93%) SSL
6 7 (3.93%) DHCP
7 6 (3.37%) HTTP
8 5 (2.81%) LDAP
8 5 (2.81%) WAN
8 5 (2.81%) Internet
9 4 (2.25%) SAN
9 4 (2.25%) Broadband
9 4 (2.25%) SSH
10 3 (1.69%) IPv6
10 3 (1.69%) FTP
10 3 (1.69%) VPN
10 3 (1.69%) Fibre Channel
10 3 (1.69%) OpenLDAP
11 2 (1.12%) Network Security
Database & Business Intelligence
1 19 (10.67%) SQL Server
2 10 (5.62%) Oracle Database
2 10 (5.62%) Crystal Reports
3 4 (2.25%) SQL Server 2008
4 3 (1.69%) SQL Server Integration Services
4 3 (1.69%) SQL Server 2005
4 3 (1.69%) Oracle ODI
4 3 (1.69%) Hadoop
5 2 (1.12%) Relational Database
5 2 (1.12%) SQL Server 2000
5 2 (1.12%) Oracle Reports
6 1 (0.56%) SQL Server Reporting Services
6 1 (0.56%) Oracle OWB
6 1 (0.56%) MSDE
6 1 (0.56%) Data Warehouse
6 1 (0.56%) OLAP
6 1 (0.56%) DataStage
6 1 (0.56%) PowerCenter
6 1 (0.56%) Oracle BI Publisher
6 1 (0.56%) SQL Server 2012
Development Applications
1 2 (1.12%) Toad
1 2 (1.12%) Subversion
2 1 (0.56%) Ant
2 1 (0.56%) SQL Server Management Studio (SSMS)
2 1 (0.56%) JIRA
General
1 36 (20.22%) Finance
2 21 (11.80%) Banking
3 8 (4.49%) Telecoms
4 7 (3.93%) Front Office
4 7 (3.93%) Pharmaceutical
5 5 (2.81%) Investment Banking
6 4 (2.25%) French Language
6 4 (2.25%) Back Office
6 4 (2.25%) Marketing
7 3 (1.69%) Legal
7 3 (1.69%) Financial Institution
8 2 (1.12%) Electronics
8 2 (1.12%) Retail
9 1 (0.56%) Law
9 1 (0.56%) Advertising
9 1 (0.56%) Publishing
Libraries, Frameworks & Software Standards
1 15 (8.43%) Middleware
2 9 (5.06%) WebSphere MQ
3 8 (4.49%) Web Services
4 7 (3.93%) HTML
4 7 (3.93%) .NET
5 6 (3.37%) XML
6 5 (2.81%) J2EE
6 5 (2.81%) FIX Protocol
7 4 (2.25%) Django
7 4 (2.25%) WCF
7 4 (2.25%) WF
7 4 (2.25%) AppFabric
7 4 (2.25%) Rendezvous
8 3 (1.69%) CSS
8 3 (1.69%) JSP
8 3 (1.69%) SOAP
8 3 (1.69%) Application Packaging
9 2 (1.12%) WebSphere Message Broker
10 1 (0.56%) JNDI
10 1 (0.56%) Windows SharePoint Services
Miscellaneous
1 16 (8.99%) Analytical Skills
2 7 (3.93%) Foreign Exchange (FX)
3 6 (3.37%) Blackberry
3 6 (3.37%) Clustering
4 5 (2.81%) Computer Science
5 3 (1.69%) Derivative
5 3 (1.69%) NHS
5 3 (1.69%) Kindle
5 3 (1.69%) SWIFT
6 2 (1.12%) Firmware
6 2 (1.12%) Equities
6 2 (1.12%) Statistics
7 1 (0.56%) VAX
7 1 (0.56%) Management Information System
7 1 (0.56%) Replication
7 1 (0.56%) Client/Server
7 1 (0.56%) Thin Client
7 1 (0.56%) Enterprise Software
7 1 (0.56%) DataPower
7 1 (0.56%) Visualisation
Operating Systems
1 85 (47.75%) Windows
2 41 (23.03%) Windows 7
3 32 (17.98%) UNIX
3 32 (17.98%) Windows Server 2008
4 30 (16.85%) Linux
4 30 (16.85%) Windows Server 2003
5 19 (10.67%) Windows Server 2012
6 18 (10.11%) Windows XP
7 15 (8.43%) Red Hat Enterprise Linux
8 5 (2.81%) Windows 8
9 4 (2.25%) Windows Vista
9 4 (2.25%) Apple iOS
10 3 (1.69%) CentOS
11 2 (1.12%) Windows 2000
11 2 (1.12%) AIX
11 2 (1.12%) Solaris
12 1 (0.56%) VMS
12 1 (0.56%) Android
Processes & Methodologies
1 22 (12.36%) ITIL
2 17 (9.55%) Incident Management
3 16 (8.99%) Migration
4 10 (5.62%) Risk Management
5 9 (5.06%) E-Commerce
6 8 (4.49%) Root Cause Analysis
7 7 (3.93%) Project Management
7 7 (3.93%) Change Control
7 7 (3.93%) Cash Management
7 7 (3.93%) Problem Management
8 6 (3.37%) Service Management
8 6 (3.37%) Disaster Recovery
9 5 (2.81%) ITSM
9 5 (2.81%) Change Management
9 5 (2.81%) Electronic Trading
10 4 (2.25%) User Acceptance Testing
10 4 (2.25%) Performance Analysis
10 4 (2.25%) Line Management
10 4 (2.25%) ERP
10 4 (2.25%) SOA
Programming Languages
1 50 (28.09%) SQL
2 16 (8.99%) Java
3 15 (8.43%) PL/SQL
3 15 (8.43%) Shell Script
4 13 (7.30%) Perl
5 11 (6.18%) PowerShell
6 5 (2.81%) Korn
6 5 (2.81%) Python
7 4 (2.25%) C#
8 3 (1.69%) VBScript
9 2 (1.12%) sed
9 2 (1.12%) AWK
10 1 (0.56%) C++
10 1 (0.56%) C
10 1 (0.56%) JavaScript
10 1 (0.56%) T-SQL
10 1 (0.56%) WebLogic Scripting Tool
Qualifications
1 9 (5.06%) Degree
1 9 (5.06%) Security Cleared
2 8 (4.49%) SC Cleared
3 7 (3.93%) Microsoft Certification
4 2 (1.12%) Cisco Certification
4 2 (1.12%) CCNA
4 2 (1.12%) MCSE
5 1 (0.56%) MCITP
5 1 (0.56%) MCP
5 1 (0.56%) MCSD
5 1 (0.56%) ISEB
5 1 (0.56%) Oracle Certification
5 1 (0.56%) PRINCE2 Certification
5 1 (0.56%) Sun Certification
5 1 (0.56%) IBM Certification
5 1 (0.56%) ISTQB Foundation Certification
5 1 (0.56%) PRINCE2 Practitioner
5 1 (0.56%) DV Cleared
Quality Assurance & Compliance
1 11 (6.18%) SLA
2 3 (1.69%) ISO 9001
3 1 (0.56%) QA
System Software
1 48 (26.97%) Active Directory
2 13 (7.30%) VMware Infrastructure
3 12 (6.74%) XenApp
3 12 (6.74%) XenDesktop
4 11 (6.18%) vSphere
5 4 (2.25%) Oracle RAC
5 4 (2.25%) Microsoft App-V
6 3 (1.69%) NFS
7 2 (1.12%) Terminal Services
8 1 (0.56%) VMware ESX
8 1 (0.56%) RHEV
8 1 (0.56%) Hyper-V
Systems Management
1 12 (6.74%) SCCM
2 8 (4.49%) Tivoli
3 6 (3.37%) Symantec Endpoint Protection
3 6 (3.37%) Norton AntiVirus
3 6 (3.37%) Control-M
4 5 (2.81%) BMC PATROL
4 5 (2.81%) SCOM
5 4 (2.25%) SCVMM
5 4 (2.25%) ITRS Geneos
5 4 (2.25%) Nagios
6 3 (1.69%) Oracle Enterprise Manager
6 3 (1.69%) SCOrch
7 2 (1.12%) Backup Exec
8 1 (0.56%) Tivoli Monitoring
8 1 (0.56%) Tivoli Storage Manager
8 1 (0.56%) Hyperic
8 1 (0.56%) McAfee ePO
8 1 (0.56%) Cacti
8 1 (0.56%) BMC Performance Manager
Vendors
1 42 (23.60%) Oracle
2 37 (20.79%) Microsoft
3 20 (11.24%) VMware
4 18 (10.11%) Citrix
5 16 (8.99%) Red Hat
6 9 (5.06%) Symantec
6 9 (5.06%) Remedy
7 7 (3.93%) TIBCO
7 7 (3.93%) SunGard
8 6 (3.37%) IBM
9 5 (2.81%) JBoss
9 5 (2.81%) Sybase
9 5 (2.81%) Cisco
9 5 (2.81%) HP
9 5 (2.81%) Sun
10 4 (2.25%) CA
10 4 (2.25%) Reuters
10 4 (2.25%) AppSense
11 3 (1.69%) Altiris
11 3 (1.69%) McAfee
City, London
Swan It Recruitment Ltd
Rate: £32000 - £38000 per annum
Posted: Yesterday
London
Cititec
Rate: competitive
Posted: Yesterday
London
Experis Ltd
Rate: £350 - £380 per annum
Posted: Yesterday
Middlesbrough
Reed Technology - UK Posting Account
Rate: £20 - £30 per hour
Posted: 2 days ago