The statistics below represent IT contracts advertised across the UK that had Support Specialist featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 25 June 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
25 Jun 2016
Same period 2015 Same period 2014
Support Specialist
Rank 522 534 517
Rank change year-on-year
+12 -17
Contract jobs requiring a Support Specialist 120 99 109
As % of all contract IT jobs located in the UK 0.23% 0.18% 0.20%
As % of the Job Titles category 0.24% 0.19% 0.21%
Number of daily rates quoted 73 54 51
Median daily rate £350 £323 £350
Median daily rate % change year-on-year
+8.52% -7.85%
90% offered a daily rate of more than £176 £227 £235
10% offered a daily rate of more than £550 £596 £605
UK excluding London median daily rate £300 £285 £315
% change year-on-year
+5.26% -9.52%
Number of hourly rates quoted 4 5 12
Median hourly rate £23.25 £13.70 £16.00
Median hourly rate % change year-on-year
+69.70% -14.37%
90% offered a hourly rate of more than £19.15 £12.98 £10.50
10% offered a hourly rate of more than £37.35 £18.60 £17.95
UK excluding London median hourly rate £23.50 £13.70 £16.00
% change year-on-year
+71.53% -14.37%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
50257 53100 51246
As % of all contract IT jobs located in the UK 94.73% 94.78% 94.74%
Number of daily rates quoted 32789 33386 31524
Median daily rate £425 £400 £396
Median daily rate % change year-on-year
+6.25% +1.01%
90% offered a daily rate of more than £260 £245 £225
10% offered a daily rate of more than £600 £563 £550
UK excluding London median daily rate £399 £370 £350
% change year-on-year
+7.83% +5.71%
Number of hourly rates quoted 1493 2035 2075
Median hourly rate £17.50 £16.50 £16.50
Median hourly rate % change year-on-year
+6.06% -
90% offered a hourly rate of more than £11.00 £11.00 £10.50
10% offered a hourly rate of more than £44.00 £40.00 £39.00
UK excluding London median hourly rate £17.45 £16.14 £16.50
% change year-on-year
+8.11% -2.18%

Support Specialist
Jobs Demand Trend

The demand trend of IT contracts that featured Support Specialist in the job title.

Support Specialist Jobs Demand Trend in the UK

Support Specialist
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Specialist within the UK.

Support Specialist Daily Rate Trend in the UK

Support Specialist
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Specialist within the UK over the 3 months to 25 June 2016.

Support Specialist Daily Rate Histogram in the UK

Support Specialist
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Specialist within the UK.

Support Specialist Hourly Rate Trend in the UK

Support Specialist
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Specialist within the UK over the 3 months to 25 June 2016.

Support Specialist Hourly Rate Histogram in the UK

Support Specialist
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Specialist within the UK over the 3 months to 25 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +19 108 £358 +16.26% 25
London +4 34 £500 +0.05% 7
South East +15 25 £375 +38.37% 11
North East -33 20 £266 -11.25% 1
Newcastle upon Tyne - 20 £266 - 1
Tyne and Wear - 20 £266 - 1
East of England +15 12 £300 - 1
Berkshire +5 12 £463 +105.55% 5
Scotland -6 10 £300 -2.43% 2
Hampshire +10 9 £375 -16.75% 2
West Midlands -15 9 £200 -29.82% 1
Reading - 8 £550 - 4
Hertfordshire +12 6 £306 -20.45%
Essex +8 6 £288 -
Birmingham -4 5 £200 -
Manchester -6 5 £350 -7.28%
North West -8 5 £350 -7.28% 2
Edinburgh - 4 £300 -
City of London +25 3 £475 +50.79% 2
Warwickshire -6 3 - -
Winchester - 3 £375 -
Warwick - 3 - -
Glasgow +3 2 - - 2
South West +3 2 £250 +66.66% 2
Gloucester - 2 £250 -
Maidenhead - 2 £375 - 1
St Albans - 2 - -
Basingstoke - 2 £313 - 1
Oxfordshire - 2 - - 1
Gloucestershire - 2 £250 -

Support Specialist Skill Set
Top 30 Related IT Skills

For the 6 months to 25 June 2016, Support Specialist contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring Support Specialist in the job title.

1 61 (29.61%) Windows
2 48 (23.30%) Microsoft
3 44 (21.36%) Windows Server
4 43 (20.87%) Finance
5 42 (20.39%) ITIL
5 42 (20.39%) Oracle
6 35 (16.99%) Unix
7 33 (16.02%) SQL
8 31 (15.05%) Linux
9 28 (13.59%) Active Directory
10 25 (12.14%) SQL Server
11 24 (11.65%) Problem Management
12 23 (11.17%) Java
12 23 (11.17%) AIX
12 23 (11.17%) HP
12 23 (11.17%) SLA
12 23 (11.17%) Service Delivery
13 20 (9.71%) VMware
13 20 (9.71%) Banking
13 20 (9.71%) Security Cleared
14 19 (9.22%) MS Excel
15 18 (8.74%) LAN
15 18 (8.74%) Solaris
15 18 (8.74%) Degree
16 17 (8.25%) Incident Management
16 17 (8.25%) MS Office
17 16 (7.77%) Change Management
18 15 (7.28%) Root Cause Analysis
18 15 (7.28%) ServiceNow
18 15 (7.28%) XML

Support Specialist Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (5.83%) IIS
1 12 (5.83%) WebLogic
2 8 (3.88%) SharePoint
3 7 (3.40%) MS Exchange
4 6 (2.91%) Cloud Foundry
4 6 (2.91%) Tomcat
5 5 (2.43%) WebSphere
6 4 (1.94%) Apache Solr
6 4 (1.94%) WebSphere Application Server
7 3 (1.46%) Apache
7 3 (1.46%) WebSphere Portal
8 2 (0.97%) CMS
8 2 (0.97%) Exchange Server 2010
8 2 (0.97%) IBM Domino
8 2 (0.97%) IBM HTTP Server
8 2 (0.97%) IBM Notes
8 2 (0.97%) MQSeries
8 2 (0.97%) SharePoint Server
9 1 (0.49%) JBoss
9 1 (0.49%) Oracle Workflow
Applications
1 19 (9.22%) MS Excel
2 17 (8.25%) MS Office
3 5 (2.43%) MS Project
4 4 (1.94%) MS PowerPoint
5 3 (1.46%) MS Visio
Business Applications
1 7 (3.40%) Hyperion Planning
2 5 (2.43%) HFM
3 4 (1.94%) ION MarketView
3 4 (1.94%) Oracle ERP
4 3 (1.46%) assyst
5 2 (0.97%) Dynamics GP
5 2 (0.97%) Maximo
5 2 (0.97%) Oracle EBS R12
5 2 (0.97%) Primavera
6 1 (0.49%) Cognos TM1
6 1 (0.49%) Dynamics CRM
6 1 (0.49%) Northgate Housing
6 1 (0.49%) SAP FI
6 1 (0.49%) SAP GRC
6 1 (0.49%) SAP HCM
Cloud Services
1 5 (2.43%) Office 365
2 4 (1.94%) Google Apps
3 2 (0.97%) Amazon AWS
3 2 (0.97%) Amazon EC2
3 2 (0.97%) Microsoft Azure
4 1 (0.49%) GitHub
Communications & Networking
1 18 (8.74%) LAN
2 14 (6.80%) Firewall
3 13 (6.31%) WAN
4 10 (4.85%) SAN
5 7 (3.40%) TCP/IP
6 6 (2.91%) Internet
7 5 (2.43%) DNS
7 5 (2.43%) HTTP
7 5 (2.43%) SSL
8 4 (1.94%) DHCP
8 4 (1.94%) Wireless
9 3 (1.46%) Extranet
9 3 (1.46%) HTTPS
9 3 (1.46%) Intranet
9 3 (1.46%) Wi-Fi
10 2 (0.97%) Cisco ASA
10 2 (0.97%) Cisco Nexus
10 2 (0.97%) IP Telephony
10 2 (0.97%) NetScaler
10 2 (0.97%) VoIP
Database & Business Intelligence
1 25 (12.14%) SQL Server
2 5 (2.43%) Oracle Database
3 4 (1.94%) SQL Server 2008
4 3 (1.46%) Crystal Reports
4 3 (1.46%) InfluxDB
4 3 (1.46%) SQL Server Integration Services
4 3 (1.46%) SQL Server Reporting Services
5 2 (0.97%) EDRMS
5 2 (0.97%) Essbase
5 2 (0.97%) MS Access
5 2 (0.97%) Oracle BI EE
5 2 (0.97%) Spotfire
5 2 (0.97%) SQL Server 2012
6 1 (0.49%) BusinessObjects
6 1 (0.49%) Data Warehouse
6 1 (0.49%) GIS
6 1 (0.49%) MySQL
6 1 (0.49%) PostgreSQL
6 1 (0.49%) Relational Database
6 1 (0.49%) SAS Enterprise Guide
Development Applications
1 2 (0.97%) Git (software)
1 2 (0.97%) Subversion
1 2 (0.97%) Visual Studio
2 1 (0.49%) LSMW
2 1 (0.49%) SoapUI
2 1 (0.49%) Team Foundation Server
2 1 (0.49%) Toad
2 1 (0.49%) Xcode
General
1 43 (20.87%) Finance
2 20 (9.71%) Banking
3 6 (2.91%) Front Office
4 4 (1.94%) German Language
4 4 (1.94%) Law
4 4 (1.94%) Publishing
5 3 (1.46%) Advertising
5 3 (1.46%) Local Government
5 3 (1.46%) Telecoms
6 2 (0.97%) Investment Banking
6 2 (0.97%) Legal
6 2 (0.97%) Marketing
6 2 (0.97%) Retail
7 1 (0.49%) Retail Banking
7 1 (0.49%) Spanish Language
Libraries, Frameworks & Software Standards
1 15 (7.28%) XML
2 10 (4.85%) HTML
3 9 (4.37%) CSS
4 6 (2.91%) .NET
4 6 (2.91%) Middleware
5 4 (1.94%) FIX Protocol
5 4 (1.94%) J2EE
5 4 (1.94%) XSLT
6 3 (1.46%) HTML5
7 2 (0.97%) ActiveMQ
7 2 (0.97%) Classic ASP
7 2 (0.97%) COM
8 1 (0.49%) OpenID
8 1 (0.49%) RESTful
8 1 (0.49%) SAML
8 1 (0.49%) Servlets
8 1 (0.49%) SonicMQ
8 1 (0.49%) Spring
8 1 (0.49%) Web Services
8 1 (0.49%) XML Messaging
Miscellaneous
1 14 (6.80%) Foreign Exchange (FX)
2 9 (4.37%) Computer Science
3 8 (3.88%) Analytical Skills
3 8 (3.88%) Clustering
4 7 (3.40%) Management Information System
5 6 (2.91%) Data Centre
6 4 (1.94%) User Experience
7 3 (1.46%) Client/Server
7 3 (1.46%) Contactless
7 3 (1.46%) DataPower
7 3 (1.46%) Equities
7 3 (1.46%) Fintech
7 3 (1.46%) Replication
8 2 (0.97%) Enterprise Software
8 2 (0.97%) Fat Client
8 2 (0.97%) Hedge funds
8 2 (0.97%) iPhone
8 2 (0.97%) NHS
8 2 (0.97%) Thin Client
8 2 (0.97%) Video Conferencing
Operating Systems
1 61 (29.61%) Windows
2 44 (21.36%) Windows Server
3 35 (16.99%) Unix
4 31 (15.05%) Linux
5 23 (11.17%) AIX
6 18 (8.74%) Solaris
7 14 (6.80%) Windows Server 2012
8 13 (6.31%) Red Hat Enterprise Linux
9 11 (5.34%) Windows Server 2008
10 9 (4.37%) Windows 7
11 7 (3.40%) Windows Server 2003
12 4 (1.94%) Apple iOS
13 3 (1.46%) Windows 8
14 2 (0.97%) Android
14 2 (0.97%) Mac OS
14 2 (0.97%) Windows Vista
15 1 (0.49%) CentOS
15 1 (0.49%) Mac OS X
15 1 (0.49%) OS/390
15 1 (0.49%) Ubuntu
Processes & Methodologies
1 42 (20.39%) ITIL
2 24 (11.65%) Problem Management
3 23 (11.17%) Service Delivery
4 17 (8.25%) Incident Management
5 16 (7.77%) Change Management
6 15 (7.28%) Root Cause Analysis
7 11 (5.34%) QMS
7 11 (5.34%) Quality Management
7 11 (5.34%) Release Management
7 11 (5.34%) SOA
8 10 (4.85%) Electronic Trading
8 10 (4.85%) Migration
9 9 (4.37%) High Availability
10 8 (3.88%) Risk Management
11 7 (3.40%) DevOps
12 6 (2.91%) ERP
12 6 (2.91%) Mobile Device Management
12 6 (2.91%) Technical Architecture
13 5 (2.43%) CRM
13 5 (2.43%) Workflow
Programming Languages
1 33 (16.02%) SQL
2 23 (11.17%) Java
3 10 (4.85%) Perl
4 8 (3.88%) PowerShell
5 6 (2.91%) JavaScript
6 5 (2.43%) PHP
6 5 (2.43%) Shell Script
6 5 (2.43%) T-SQL
6 5 (2.43%) VBA
7 4 (1.94%) C#
8 3 (1.46%) Bash Shell
8 3 (1.46%) C++
8 3 (1.46%) PL/SQL
8 3 (1.46%) Python
9 2 (0.97%) XPath
10 1 (0.49%) VB.NET
Qualifications
1 20 (9.71%) Security Cleared
2 18 (8.74%) Degree
3 14 (6.80%) BPSS Clearance
4 10 (4.85%) DV Cleared
5 8 (3.88%) SC Cleared
6 6 (2.91%) MCSE
6 6 (2.91%) Microsoft Certification
7 5 (2.43%) MOS
7 5 (2.43%) RHCE
8 3 (1.46%) MCSA
9 2 (0.97%) ACCA
9 2 (0.97%) CIMA
9 2 (0.97%) Cisco Certification
9 2 (0.97%) ITIL Certification
10 1 (0.49%) CCNA
10 1 (0.49%) CCNP
10 1 (0.49%) CNE
10 1 (0.49%) MCP
10 1 (0.49%) Novell Certification
10 1 (0.49%) SAP Certification
Quality Assurance & Compliance
1 23 (11.17%) SLA
2 13 (6.31%) Disclosure Scotland
3 11 (5.34%) ISO 9001
4 3 (1.46%) QA
5 2 (0.97%) Data Quality
5 2 (0.97%) Sarbanes-Oxley
6 1 (0.49%) HL7
System Software
1 28 (13.59%) Active Directory
2 14 (6.80%) vSphere
3 12 (5.83%) VMware Infrastructure
4 5 (2.43%) Hyper-V
4 5 (2.43%) KVM
4 5 (2.43%) Oracle RAC
5 3 (1.46%) Virtual Desktop
5 3 (1.46%) XenApp
6 2 (0.97%) Citrix Presentation Server
6 2 (0.97%) Microsoft App-V
6 2 (0.97%) Virtual Servers
7 1 (0.49%) Microsoft Virtual Server
7 1 (0.49%) NFS
7 1 (0.49%) Shibboleth
7 1 (0.49%) Veritas Cluster Server
7 1 (0.49%) Virtual Machines
7 1 (0.49%) VMware ESX
7 1 (0.49%) VMware ESXi
Systems Management
1 7 (3.40%) Nagios
2 6 (2.91%) EMC NetWorker
3 5 (2.43%) AirWatch
4 4 (1.94%) ITRS Geneos
4 4 (1.94%) SCOM
4 4 (1.94%) WSUS
5 3 (1.46%) Backup Exec
5 3 (1.46%) Grafana
5 3 (1.46%) McAfee ePO
5 3 (1.46%) NetBackup
6 2 (0.97%) Casper Suite
6 2 (0.97%) Graphite
6 2 (0.97%) SCCM
6 2 (0.97%) vRealize
7 1 (0.49%) BMC PATROL
7 1 (0.49%) CA Single Sign-On
7 1 (0.49%) OPNET
7 1 (0.49%) Opsview
7 1 (0.49%) Puppet
7 1 (0.49%) Tivoli
Vendors
1 48 (23.30%) Microsoft
2 42 (20.39%) Oracle
3 23 (11.17%) HP
4 20 (9.71%) VMware
5 15 (7.28%) Cisco
5 15 (7.28%) Citrix
5 15 (7.28%) ServiceNow
6 11 (5.34%) IBM
7 10 (4.85%) CA
7 10 (4.85%) Red Hat
8 7 (3.40%) Google
8 7 (3.40%) Hyperion
9 6 (2.91%) EMC
9 6 (2.91%) Sybase
10 5 (2.43%) Avaya
10 5 (2.43%) OpenText
10 5 (2.43%) SAP
11 4 (1.94%) Dell
11 4 (1.94%) ION Trading
11 4 (1.94%) Juniper
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