The first table below looks at the demand for the Support Specialist role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Specialist in their job title over the 3 months to 23 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles currently tracked.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
23 May 2013
Same period 2012 Same period 2011
Support Specialist
Rank 473 481 457
Rank change year-on-year
+8 -24
Contract jobs requiring a Support Specialist 68 84 130
As % of all contract IT jobs located in the UK 0.147% 0.144% 0.209%
As % of the Job Titles category 0.159% 0.156% 0.226%
Number of daily rates quoted 30 36 88
Average daily rate £348 £295 £325
Average daily rate % change year-on-year
+17.98% -9.23%
90% offered a daily rate of more than £219 £180 £254
10% offered a daily rate of more than £478 £444 £479
UK excluding London average daily rate £311 £275 £300
% change year-on-year
+12.93% -8.33%
Number of hourly rates quoted 6 8 11
Average hourly rate £19.00 £19.00 £21.00
Average hourly rate % change year-on-year
- -9.52%
90% offered a hourly rate of more than £12.50 £12.85 £19.00
10% offered a hourly rate of more than £32.00 £28.25 £30.00
UK excluding London average hourly rate £19.00 £25.00 £20.50
% change year-on-year
-24.00% +21.95%
All Job Titles
UK
Contract IT job ads with a match in the
Job Titles category
42697 54001 57544
As % of all contract IT jobs located in the UK 92.14% 92.51% 92.72%
Number of daily rates quoted 24521 29759 31287
Average daily rate £400 £400 £425
Average daily rate % change year-on-year
- -5.88%
90% offered a daily rate of more than £240 £240 £250
10% offered a daily rate of more than £575 £575 £600
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 2095 2581 2973
Average hourly rate £18.25 £18.50 £20.00
Average hourly rate % change year-on-year
-1.35% -7.50%
90% offered a hourly rate of more than £11.00 £11.00 £11.00
10% offered a hourly rate of more than £41.88 £40.00 £41.00
UK excluding London average hourly rate £17.50 £18.00 £20.00
% change year-on-year
-2.77% -10.00%

Support Specialist
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Support Specialist within the UK as a proportion of the total demand within the Job Titles category.

Support Specialist Jobs Demand Trend

Support Specialist
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Specialist within the UK.

Support Specialist Daily Rate Trend

Support Specialist
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Specialist within the UK over the 3 months to 23 May 2013.

Support Specialist Daily Rate Histogram

Support Specialist
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Specialist within the UK.

Support Specialist Hourly Rate Trend

Support Specialist
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Specialist within the UK over the 3 months to 23 May 2013.

Support Specialist Hourly Rate Histogram

Support Specialist
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Specialist within the UK over the 3 months to 23 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
England +25 60 £331 +12.24%
London +14 23 £413 +10.00%
South East +15 11 £358 +43.00%
North West +19 9 £435 +262.50%
City of London +15 8 £488 +25.87%
Surrey +20 6 £290 -
Cheshire +9 6 £435 +262.50%
East Midlands +6 6 £225 -
West Yorkshire -2 5 £375 +38.88%
Yorkshire -5 5 £375 +38.88%
Scotland -12 5 - -
Berkshire +17 4 £425 +47.82%
Northamptonshire +15 4 £95 -
Edinburgh +11 4 - -
West Midlands +4 4 £238 -22.76%
Reading +15 3 £425 +21.42%
Northampton +8 3 £160 -
Knutsford - 3 - -
South West +31 2 - -
East of England +18 2 - -
Cambridgeshire +13 2 - -
Peterborough +5 2 - -
Warwickshire - 2 £205 -
Leicestershire - 2 £331 -
Leatherhead - 2 - -
Manchester - 2 - -
Halifax - 2 - -
Hinckley - 2 £331 -
Channel Islands - 2 £408 -
Birmingham +10 1 £238 -26.92%

Support Specialist
Top 30 Related IT Skills

For the 6 months to 23 May 2013, IT contractor jobs within the UK that cited Support Specialist in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Specialist in their job title.

1 47 (36.43%) Windows
2 36 (27.91%) SQL
2 36 (27.91%) Microsoft
3 27 (20.93%) ITIL
4 25 (19.38%) Active Directory
5 21 (16.28%) Oracle
5 21 (16.28%) Finance
6 18 (13.95%) VMware
7 17 (13.18%) Java
8 16 (12.40%) Windows Server 2008
9 15 (11.63%) MS Excel
10 14 (10.85%) Linux
10 14 (10.85%) Security Cleared
11 13 (10.08%) MS Exchange
11 13 (10.08%) SQL Server
11 13 (10.08%) Windows Server 2003
12 12 (9.302%) Citrix
12 12 (9.302%) SharePoint
12 12 (9.302%) Windows 7
13 11 (8.527%) VMware Infrastructure
13 11 (8.527%) Problem Management
13 11 (8.527%) Cisco
13 11 (8.527%) Migration
13 11 (8.527%) Banking
14 10 (7.752%) Microsoft Certification
14 10 (7.752%) Windows XP
14 10 (7.752%) C#
15 9 (6.977%) .NET
15 9 (6.977%) XML
15 9 (6.977%) UNIX

Support Specialist
Top Related IT Skills by Category

For the 6 months to 23 May 2013, IT contractor jobs within the UK that cited Support Specialist in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Specialist in their job title. Up to 20 skills are shown per category.

Application Development
1 9 (6.977%) .NET
1 9 (6.977%) XML
2 8 (6.202%) HTML
3 6 (4.651%) CSS
4 4 (3.101%) XHTML
4 4 (3.101%) SOAP
4 4 (3.101%) Web Services
5 3 (2.326%) J2EE
5 3 (2.326%) Middleware
5 3 (2.326%) WinForms
5 3 (2.326%) Ajax
6 2 (1.550%) WebSphere
6 2 (1.550%) .NET Framework
6 2 (1.550%) COM
7 1 (0.775%) ASP.NET
7 1 (0.775%) XSL
7 1 (0.775%) ODBC
7 1 (0.775%) WSDL
7 1 (0.775%) FIXML
7 1 (0.775%) OLE DB
Application Platforms
1 13 (10.08%) MS Exchange
2 12 (9.302%) SharePoint
3 8 (6.202%) Exchange Server 2010
3 8 (6.202%) WebLogic
4 7 (5.426%) SAS
5 6 (4.651%) IIS
6 5 (3.876%) Exchange Server 2003
6 5 (3.876%) Exchange Server 2007
7 3 (2.326%) Apache
7 3 (2.326%) SharePoint Server
8 2 (1.550%) Lotus Notes
9 1 (0.775%) Tomcat
9 1 (0.775%) Documentum
9 1 (0.775%) NetWeaver
9 1 (0.775%) WebSphere MQ
9 1 (0.775%) Windows Azure
9 1 (0.775%) Alfresco
9 1 (0.775%) SharePoint 2010
9 1 (0.775%) CloudStack
Applications
1 15 (11.63%) MS Excel
2 7 (5.426%) MS Office
3 2 (1.550%) MS Visio
4 1 (0.775%) MS PowerPoint
4 1 (0.775%) Spreadsheet
Business Applications
1 5 (3.876%) Oracle Applications
2 4 (3.101%) ION MarketView
3 3 (2.326%) Agresso
3 3 (2.326%) Oracle EBS
4 2 (1.550%) Line 50
4 2 (1.550%) RMDS
5 1 (0.775%) SAP HR
5 1 (0.775%) LongView
5 1 (0.775%) LatentZero
5 1 (0.775%) Capstone
5 1 (0.775%) Tesseract
5 1 (0.775%) Minerva
5 1 (0.775%) Sentinel
5 1 (0.775%) Dynamics CRM
5 1 (0.775%) Dynamics AX
5 1 (0.775%) Remedy ITSM
5 1 (0.775%) Cerner Millennium
Communications & Networking
1 7 (5.426%) LAN
1 7 (5.426%) SAN
1 7 (5.426%) Firewall
2 4 (3.101%) Wireless
2 4 (3.101%) Internet
2 4 (3.101%) HTTP
3 3 (2.326%) HTTPS
3 3 (2.326%) VLAN
4 2 (1.550%) Cisco Nexus
4 2 (1.550%) HSRP
4 2 (1.550%) FWSM
4 2 (1.550%) Cisco IOS
4 2 (1.550%) Cisco PIX
4 2 (1.550%) Cisco ASA
4 2 (1.550%) IPsec
4 2 (1.550%) VRRP
4 2 (1.550%) NetScreen
4 2 (1.550%) BGP
4 2 (1.550%) OSPF
4 2 (1.550%) RIP
Database & Business Intelligence
1 13 (10.08%) SQL Server
2 9 (6.977%) SQL Server Integration Services
3 5 (3.876%) MS Access
4 4 (3.101%) SQL Server Reporting Services
4 4 (3.101%) MySQL
5 2 (1.550%) BusinessObjects XI
5 2 (1.550%) EDRMS
5 2 (1.550%) DTS
6 1 (0.775%) DB2
6 1 (0.775%) Oracle 8/8i
6 1 (0.775%) Ingres
6 1 (0.775%) Oracle Discoverer
6 1 (0.775%) SAP BW
6 1 (0.775%) SQL Server 2000
6 1 (0.775%) dBASE
6 1 (0.775%) SQL Server 2005
6 1 (0.775%) SQL Server 2008
Development Applications
1 2 (1.550%) Oracle APEX
1 2 (1.550%) MSI
2 1 (0.775%) Visual Studio
2 1 (0.775%) Introscope
2 1 (0.775%) WinDbg
General
1 21 (16.28%) Finance
2 11 (8.527%) Banking
3 8 (6.202%) Telecoms
4 6 (4.651%) Investment Banking
5 4 (3.101%) Front Office
6 3 (2.326%) General Ledger
7 2 (1.550%) Legal
7 2 (1.550%) Manufacturing
7 2 (1.550%) Publishing
8 1 (0.775%) Local Government
8 1 (0.775%) German Language
8 1 (0.775%) Russian Language
Miscellaneous
1 7 (5.426%) Foreign Exchange (FX)
2 6 (4.651%) Fixed Income
3 3 (2.326%) Management Information System
3 3 (2.326%) Replication
3 3 (2.326%) Digital Media
4 2 (1.550%) Enterprise Software
4 2 (1.550%) Fat Client
4 2 (1.550%) Computer Science
4 2 (1.550%) Statistics
4 2 (1.550%) Derivative
4 2 (1.550%) Equities
4 2 (1.550%) Device Driver
4 2 (1.550%) AS400
4 2 (1.550%) NHS
4 2 (1.550%) Thin Client
5 1 (0.775%) Client/Server
5 1 (0.775%) Blackberry
5 1 (0.775%) Streaming Video
5 1 (0.775%) Clustering
5 1 (0.775%) VAX
Operating Systems
1 47 (36.43%) Windows
2 16 (12.40%) Windows Server 2008
3 14 (10.85%) Linux
4 13 (10.08%) Windows Server 2003
5 12 (9.302%) Windows 7
6 10 (7.752%) Windows XP
7 9 (6.977%) UNIX
8 4 (3.101%) Red Hat Enterprise Linux
8 4 (3.101%) VMS
9 3 (2.326%) Windows 2000
10 2 (1.550%) Windows Vista
11 1 (0.775%) AIX
11 1 (0.775%) SUSE
11 1 (0.775%) Windows Mobile
11 1 (0.775%) Android
Processes & Methodologies
1 27 (20.93%) ITIL
2 11 (8.527%) Problem Management
2 11 (8.527%) Migration
3 6 (4.651%) Incident Management
4 5 (3.876%) E-Commerce
4 5 (3.876%) Service Delivery
4 5 (3.876%) Disaster Recovery
4 5 (3.876%) Asset Management
4 5 (3.876%) Change Control
5 4 (3.101%) UML
5 4 (3.101%) PRINCE2
6 3 (2.326%) ETL
6 3 (2.326%) CRM
6 3 (2.326%) Project Management
6 3 (2.326%) Business Continuity
6 3 (2.326%) Document Management
7 2 (1.550%) Root Cause Analysis
7 2 (1.550%) Analytics
7 2 (1.550%) Network Management
7 2 (1.550%) Investment Management
Programming Languages
1 36 (27.91%) SQL
2 17 (13.18%) Java
3 10 (7.752%) C#
4 8 (6.202%) C++
5 5 (3.876%) VBA
5 5 (3.876%) T-SQL
5 5 (3.876%) Shell Script
6 4 (3.101%) VBScript
6 4 (3.101%) VB
6 4 (3.101%) C
6 4 (3.101%) JavaScript
7 3 (2.326%) PHP
7 3 (2.326%) PL/SQL
7 3 (2.326%) VB6
8 2 (1.550%) PowerShell
9 1 (0.775%) Perl
9 1 (0.775%) COBOL
9 1 (0.775%) Assembly Language
Qualifications
1 14 (10.85%) Security Cleared
2 10 (7.752%) Microsoft Certification
3 9 (6.977%) MCSE
3 9 (6.977%) SC Cleared
4 6 (4.651%) Degree
5 5 (3.876%) Cisco Certification
6 4 (3.101%) BC Cleared
6 4 (3.101%) DV Cleared
6 4 (3.101%) CCNA
7 3 (2.326%) MCP
7 3 (2.326%) CCNP
7 3 (2.326%) MCITP
7 3 (2.326%) VMware Certified Professional (VCP)
8 2 (1.550%) PMP
8 2 (1.550%) PMI Certification
9 1 (0.775%) MCSD
9 1 (0.775%) A+ Certification
9 1 (0.775%) ITIL Certification
9 1 (0.775%) CCA
9 1 (0.775%) Citrix Certification
Quality Assurance & Compliance
1 9 (6.977%) SLA
2 1 (0.775%) Sarbanes-Oxley
2 1 (0.775%) QA
System Software
1 25 (19.38%) Active Directory
2 11 (8.527%) VMware Infrastructure
3 9 (6.977%) XenApp
4 7 (5.426%) vSphere
5 4 (3.101%) Citrix Presentation Server
6 3 (2.326%) Microsoft App-V
6 3 (2.326%) Hyper-V
7 2 (1.550%) VMware Server
7 2 (1.550%) XenDesktop
8 1 (0.775%) VMware ESX
8 1 (0.775%) XenServer
8 1 (0.775%) VMware ESXi
8 1 (0.775%) IAG
8 1 (0.775%) UAG
Systems Management
1 7 (5.426%) SCCM
2 4 (3.101%) WSUS
3 3 (2.326%) Backup Exec
4 2 (1.550%) SCOM
4 2 (1.550%) HP Data Protector
4 2 (1.550%) NetBackup
4 2 (1.550%) Systems Management Server (SMS)
5 1 (0.775%) Tivoli Storage Manager
5 1 (0.775%) CA Wily
Vendors
1 36 (27.91%) Microsoft
2 21 (16.28%) Oracle
3 18 (13.95%) VMware
4 12 (9.302%) Citrix
5 11 (8.527%) Cisco
6 9 (6.977%) IBM
7 8 (6.202%) AppSense
8 7 (5.426%) NetApp
9 6 (4.651%) HP
10 5 (3.876%) Sybase
10 5 (3.876%) Red Hat
11 4 (3.101%) ION Trading
12 3 (2.326%) SAP
12 3 (2.326%) Business Objects
12 3 (2.326%) Lotus
12 3 (2.326%) Hyperion
12 3 (2.326%) Remedy
12 3 (2.326%) Kaspersky
12 3 (2.326%) Twitter
13 2 (1.550%) hybris
Wiltshire
Our client, a FTSE 100 organisation what is going through a period of increased growth, urgently require an Application Support Analyst to assist with the implementation of a...
Venn Group
Rate: £25000 Per Annum
Posted: 17 May 2013
Surrey, South East
Job Title Cerner Application Support Specialist Location Surrey South West LondonSalary 280 - 300 per dayDescription My client, an NHS Trust in Surrey South West London is looking to...
E-Resourcing
Rate: £280 - £300 per day
Posted: 17 May 2013
London
The successful candidate will have experience with Websphere and/or Sharepoint & Lotus Notes... Monitor the 2nd Line application queue to ensure Service Level Agreement's (SLAs) are achieved...
Oliver James Associates
Rate: £350 - £450 per day
Posted: 17 May 2013
Northampton, East Midlands
In addition, you will be required to have a proven back ground working with the following: - HP SAN - Sharepoint Admin - SCCM - Active Directory - DNS/DHCP - AzureThe role has...
Hays Specialist Recruitment Ltd
Rate: £200.00 - £250.00 per day
Posted: 4 May 2013
Pontefract, Yorkshire
The RolePro-actively improve the current infrastructureDocument and stabilise all current systemsIdentify single point of failure and provision failover facilitiesExperience NeededGood 2nd line technical resource, with knowledge of...
Hays Specialist Recruitment Ltd
Rate: £18.00 - £20.00 per hour + Temp 2 Perm
Posted: 3 May 2013
Woking, Surrey
My client a leading reseller of IT and IT Security product sets and URGENTLY requires 2 Kaspersky Support Specialists to join them on a 2 month project. You...
Evolution Recruitment Solutions
Rate: Market Rate
Posted: 17 May 2013