The statistics below represent IT contracts advertised across the UK that had Support Specialist featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 27 September 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
27 Sep 2016
Same period 2015 Same period 2014
Support Specialist
Rank 572 559 549
Rank change year-on-year
-13 -10
Contract jobs requiring a Support Specialist 85 102 93
As % of all contract IT jobs located in the UK 0.16% 0.18% 0.16%
As % of the Job Titles category 0.17% 0.19% 0.17%
Number of daily rates quoted 68 59 41
Median daily rate £338 £350 £325
Median daily rate % change year-on-year
-3.57% +7.69%
90% offered a daily rate of more than £170 £225 £225
10% offered a daily rate of more than £458 £500 £550
UK excluding London median daily rate £328 £350 £315
% change year-on-year
-6.42% +11.11%
Number of hourly rates quoted 2 3 5
Median hourly rate £35.39 £23.00 £19.68
Median hourly rate % change year-on-year
+53.86% +16.89%
90% offered a hourly rate of more than £29.08 £19.80 £18.00
10% offered a hourly rate of more than £41.70 £25.00 £25.00
UK excluding London median hourly rate £35.39 £23.00 £22.25
% change year-on-year
+53.86% +3.37%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
50649 54325 53290
As % of all contract IT jobs located in the UK 94.63% 94.96% 93.13%
Number of daily rates quoted 33107 34727 32509
Median daily rate £425 £405 £400
Median daily rate % change year-on-year
+4.93% +1.25%
90% offered a daily rate of more than £250 £250 £225
10% offered a daily rate of more than £588 £575 £550
UK excluding London median daily rate £390 £380 £350
% change year-on-year
+2.63% +8.57%
Number of hourly rates quoted 1691 2060 2120
Median hourly rate £16.50 £17.33 £16.50
Median hourly rate % change year-on-year
-4.78% +5.03%
90% offered a hourly rate of more than £11.00 £11.00 £10.50
10% offered a hourly rate of more than £45.00 £41.50 £40.00
UK excluding London median hourly rate £16.50 £17.33 £16.50
% change year-on-year
-4.78% +5.03%

Support Specialist
Jobs Demand Trend

The demand trend of IT contracts that featured Support Specialist in the job title.

Support Specialist Jobs Demand Trend in the UK

Support Specialist
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Specialist within the UK.

Support Specialist Daily Rate Trend in the UK

Support Specialist
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Specialist within the UK over the 3 months to 27 September 2016.

Support Specialist Daily Rate Histogram in the UK

Support Specialist
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Specialist within the UK.

Support Specialist Hourly Rate Trend in the UK

Support Specialist
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Specialist within the UK over the 3 months to 27 September 2016.

Support Specialist Hourly Rate Histogram in the UK

Support Specialist
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Specialist within the UK over the 3 months to 27 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +8 80 £345 -1.42% 27
London -24 24 £381 +19.14% 10
South East +6 19 £400 +14.28% 6
North East -12 14 £268 +1.90%
Tyne and Wear - 14 £268 -
Newcastle upon Tyne - 14 £268 -
Surrey +12 7 £400 +32.23% 2
East of England +4 7 £425 +21.42% 7
Hampshire +15 6 £353 -3.42% 2
Berkshire +7 6 £550 +175.00%
Staines - 6 £400 -
Reading +14 5 £550 +175.00%
Hertfordshire +3 5 £431 -10.15% 2
West Midlands -18 5 £190 -46.36%
South West +9 4 £270 -16.92% 1
North West +14 3 £234 -25.79%
Scotland +12 3 £350 -
City of London +9 3 £450 +1.40% 2
Yorkshire +7 2 £410 +82.22% 2
Essex +3 2 £300 -14.28%
Coventry -13 2 £190 -46.36%
Solihull - 2 - -
Winchester - 2 - - 1
East Midlands - 2 £233 -
Gloucestershire - 2 £220 -
Glasgow - 2 - -
Edinburgh +16 1 £350 -
Wiltshire +11 1 £375 +15.38%
Swindon +9 1 £375 +15.38%
Merseyside +6 1 £325 -7.14%

Support Specialist Skill Set
Top 30 Related IT Skills

For the 6 months to 27 September 2016, Support Specialist contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring Support Specialist in the job title.

1 69 (33.50%) Microsoft
2 68 (33.01%) Windows
3 60 (29.13%) Oracle
4 52 (25.24%) ITIL
4 52 (25.24%) Windows Server
5 51 (24.76%) Unix
6 43 (20.87%) Finance
6 43 (20.87%) AIX
7 40 (19.42%) HP
8 39 (18.93%) Service Delivery
9 37 (17.96%) Linux
10 34 (16.50%) Solaris
10 34 (16.50%) SLA
11 32 (15.53%) Problem Management
12 31 (15.05%) Incident Management
12 31 (15.05%) Active Directory
13 30 (14.56%) SQL
14 29 (14.08%) Java
14 29 (14.08%) Root Cause Analysis
14 29 (14.08%) ServiceNow
15 27 (13.11%) VMware
16 25 (12.14%) Release Management
16 25 (12.14%) BPSS Clearance
17 24 (11.65%) Change Management
17 24 (11.65%) SOA
18 23 (11.17%) Security Cleared
18 23 (11.17%) Disclosure Scotland
19 22 (10.68%) ISO 9001
20 21 (10.19%) WebLogic
20 21 (10.19%) MS Office

Support Specialist Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 21 (10.19%) WebLogic
2 12 (5.83%) SharePoint
3 10 (4.85%) Tomcat
4 8 (3.88%) MS Exchange
5 6 (2.91%) IIS
6 5 (2.43%) Apache
6 5 (2.43%) Skype for Business
6 5 (2.43%) WebSphere
6 5 (2.43%) WebSphere Application Server
7 4 (1.94%) CMS
8 3 (1.46%) IBM HTTP Server
8 3 (1.46%) WebSphere Portal
9 2 (0.97%) Alfresco
9 2 (0.97%) Apache Solr
9 2 (0.97%) MQSeries
9 2 (0.97%) Oracle Service Bus
9 2 (0.97%) Oracle Workflow
9 2 (0.97%) SharePoint 2010
9 2 (0.97%) SharePoint Server
10 1 (0.49%) SAS
Applications
1 21 (10.19%) MS Office
2 15 (7.28%) MS Excel
3 6 (2.91%) MS PowerPoint
4 4 (1.94%) MS Visio
5 3 (1.46%) MS Project
6 1 (0.49%) Adobe Illustrator
6 1 (0.49%) InDesign
6 1 (0.49%) SOLIDWORKS
Business Applications
1 7 (3.40%) Hyperion Planning
2 5 (2.43%) HFM
3 4 (1.94%) ION MarketView
3 4 (1.94%) Oracle EBS R12
3 4 (1.94%) Oracle ERP
4 3 (1.46%) assyst
5 2 (0.97%) Cognos TM1
5 2 (0.97%) Dynamics GP
5 2 (0.97%) Oracle BPM
5 2 (0.97%) Primavera
6 1 (0.49%) Dynamics AX
6 1 (0.49%) Dynamics CRM
6 1 (0.49%) Maximo
6 1 (0.49%) OpenText MBPM
6 1 (0.49%) Oracle Applications
6 1 (0.49%) Oracle EBS
Cloud Services
1 6 (2.91%) Office 365
2 3 (1.46%) Google Apps
2 3 (1.46%) Microsoft Azure
3 2 (0.97%) Mimecast
4 1 (0.49%) Adobe Creative Cloud
4 1 (0.49%) Amazon AWS
4 1 (0.49%) Amazon S3
4 1 (0.49%) Cloud Computing
4 1 (0.49%) GitHub
4 1 (0.49%) Google Drive
4 1 (0.49%) IaaS
4 1 (0.49%) PaaS
4 1 (0.49%) Veeva
Communications & Networking
1 17 (8.25%) Firewall
1 17 (8.25%) LAN
2 15 (7.28%) SAN
2 15 (7.28%) WAN
3 8 (3.88%) TCP/IP
4 6 (2.91%) Internet
4 6 (2.91%) SNMP
4 6 (2.91%) SSL
5 5 (2.43%) HTTP
5 5 (2.43%) Skype
5 5 (2.43%) VoIP
6 4 (1.94%) DHCP
6 4 (1.94%) DNS
6 4 (1.94%) Extranet
7 3 (1.46%) Cisco IOS
7 3 (1.46%) Intranet
7 3 (1.46%) IPv6
7 3 (1.46%) Network Security
7 3 (1.46%) VPN
7 3 (1.46%) WLAN
Database & Business Intelligence
1 17 (8.25%) SQL Server
2 8 (3.88%) Oracle Database
2 8 (3.88%) SQL Server Reporting Services
3 5 (2.43%) PostgreSQL
4 3 (1.46%) DB2
4 3 (1.46%) InfluxDB
4 3 (1.46%) MySQL
4 3 (1.46%) SQL Server 2008
4 3 (1.46%) SQL Server Integration Services
5 2 (0.97%) Data Warehouse
5 2 (0.97%) EDRMS
5 2 (0.97%) Essbase
5 2 (0.97%) Hadoop
5 2 (0.97%) Relational Database
6 1 (0.49%) Crystal Reports
6 1 (0.49%) DataStage
6 1 (0.49%) Oracle BI EE
6 1 (0.49%) Oracle ODI
6 1 (0.49%) SAS Enterprise Guide
6 1 (0.49%) SQL Server 2012
Development Applications
1 3 (1.46%) Git (software)
1 3 (1.46%) Jenkins
1 3 (1.46%) Visual Studio
2 2 (0.97%) JIRA
3 1 (0.49%) Mercurial
3 1 (0.49%) MSI
3 1 (0.49%) Subversion
3 1 (0.49%) Team Foundation Server
3 1 (0.49%) Toad
3 1 (0.49%) Xcode
General
1 43 (20.87%) Finance
2 19 (9.22%) Banking
3 6 (2.91%) Advertising
4 5 (2.43%) Front Office
4 5 (2.43%) German Language
5 3 (1.46%) Law
5 3 (1.46%) Retail
6 2 (0.97%) Local Government
6 2 (0.97%) Telecoms
7 1 (0.49%) Investment Banking
7 1 (0.49%) Legal
7 1 (0.49%) Manufacturing
7 1 (0.49%) Marketing
7 1 (0.49%) Retail Banking
7 1 (0.49%) Spanish Language
Libraries, Frameworks & Software Standards
1 13 (6.31%) HTML
2 11 (5.34%) Middleware
3 10 (4.85%) CSS
3 10 (4.85%) XML
4 7 (3.40%) .NET
5 5 (2.43%) ActiveMQ
6 4 (1.94%) J2EE
7 3 (1.46%) COM
7 3 (1.46%) FIX Protocol
7 3 (1.46%) HTML5
7 3 (1.46%) JSON
7 3 (1.46%) LAPP Stack
8 2 (0.97%) CSS3
8 2 (0.97%) IBM Integration Bus
8 2 (0.97%) Java EE
8 2 (0.97%) JSTL
8 2 (0.97%) Oracle Fusion
8 2 (0.97%) Oracle GoldenGate
8 2 (0.97%) Spring
9 1 (0.49%) .NET Framework
Miscellaneous
1 14 (6.80%) Computer Science
2 13 (6.31%) Foreign Exchange (FX)
3 12 (5.83%) Clustering
4 10 (4.85%) Analytical Skills
5 8 (3.88%) Data Centre
6 5 (2.43%) Management Information System
7 4 (1.94%) User Experience
8 3 (1.46%) DataPower
8 3 (1.46%) EMC VNX
8 3 (1.46%) Enterprise Software
8 3 (1.46%) Fat Client
8 3 (1.46%) Thin Client
8 3 (1.46%) Video Conferencing
9 2 (0.97%) Blackberry
9 2 (0.97%) Replication
9 2 (0.97%) Smart Meter
9 2 (0.97%) Smartphone
9 2 (0.97%) Statistics
10 1 (0.49%) IVR
10 1 (0.49%) NHS
Operating Systems
1 68 (33.01%) Windows
2 52 (25.24%) Windows Server
3 51 (24.76%) Unix
4 43 (20.87%) AIX
5 37 (17.96%) Linux
6 34 (16.50%) Solaris
7 16 (7.77%) Red Hat Enterprise Linux
8 14 (6.80%) Windows Server 2008
9 11 (5.34%) Windows Server 2012
10 9 (4.37%) Windows Server 2003
11 8 (3.88%) Windows 7
12 5 (2.43%) Apple iOS
12 5 (2.43%) Windows 8
13 3 (1.46%) Mac OS
14 2 (0.97%) Android
14 2 (0.97%) Mac OS X
14 2 (0.97%) OS/390
14 2 (0.97%) Windows XP
15 1 (0.49%) Windows 10
Processes & Methodologies
1 52 (25.24%) ITIL
2 39 (18.93%) Service Delivery
3 32 (15.53%) Problem Management
4 31 (15.05%) Incident Management
5 29 (14.08%) Root Cause Analysis
6 25 (12.14%) Release Management
7 24 (11.65%) Change Management
7 24 (11.65%) SOA
8 20 (9.71%) QMS
8 20 (9.71%) Quality Management
9 14 (6.80%) DevOps
10 13 (6.31%) Agile Software Development
11 12 (5.83%) Service Management
12 10 (4.85%) High Availability
12 10 (4.85%) Migration
13 8 (3.88%) Compliance Management
14 6 (2.91%) Electronic Trading
14 6 (2.91%) Performance Monitoring
14 6 (2.91%) Scrum
14 6 (2.91%) Technical Architecture
Programming Languages
1 30 (14.56%) SQL
2 29 (14.08%) Java
3 8 (3.88%) Perl
3 8 (3.88%) PowerShell
3 8 (3.88%) T-SQL
4 7 (3.40%) JavaScript
5 6 (2.91%) VBA
6 4 (1.94%) Bash Shell
6 4 (1.94%) C#
6 4 (1.94%) PHP
6 4 (1.94%) Shell Script
7 3 (1.46%) C++
7 3 (1.46%) PL/SQL
8 1 (0.49%) ECMAScript
8 1 (0.49%) ES6
8 1 (0.49%) Python
8 1 (0.49%) Ruby
8 1 (0.49%) VB
8 1 (0.49%) VB.NET
Qualifications
1 25 (12.14%) BPSS Clearance
2 23 (11.17%) Security Cleared
3 20 (9.71%) Degree
4 12 (5.83%) SC Cleared
5 10 (4.85%) DV Cleared
6 8 (3.88%) RHCE
7 7 (3.40%) MOS
8 4 (1.94%) Microsoft Certification
9 3 (1.46%) CCNA
9 3 (1.46%) CCNP
9 3 (1.46%) CCVP
9 3 (1.46%) Cisco Certification
10 2 (0.97%) ACCA
10 2 (0.97%) CIMA
10 2 (0.97%) ITIL Certification
10 2 (0.97%) MCSE
11 1 (0.49%) CNE
11 1 (0.49%) MCP
11 1 (0.49%) MCSA
11 1 (0.49%) SAP Certification
Quality Assurance & Compliance
1 34 (16.50%) SLA
2 23 (11.17%) Disclosure Scotland
3 22 (10.68%) ISO 9001
4 3 (1.46%) QA
5 2 (0.97%) Data Quality
6 1 (0.49%) HL7
6 1 (0.49%) ISO/IEC 27001
6 1 (0.49%) ISO22301
6 1 (0.49%) Sarbanes-Oxley
System Software
1 31 (15.05%) Active Directory
2 18 (8.74%) VMware Infrastructure
3 9 (4.37%) Oracle RAC
4 8 (3.88%) KVM
5 7 (3.40%) Hyper-V
6 5 (2.43%) Virtual Desktop
6 5 (2.43%) XenApp
7 3 (1.46%) Microsoft App-V
7 3 (1.46%) VMware ESX
8 2 (0.97%) Citrix Presentation Server
8 2 (0.97%) DFS Replication
9 1 (0.49%) Firmware
9 1 (0.49%) ISA Server
9 1 (0.49%) Shibboleth
9 1 (0.49%) Terminal Server
9 1 (0.49%) Veritas Cluster Server
9 1 (0.49%) VMware ESXi
9 1 (0.49%) vSphere
Systems Management
1 11 (5.34%) EMC NetWorker
2 9 (4.37%) SCCM
3 6 (2.91%) Puppet
3 6 (2.91%) SCOM
4 5 (2.43%) AppManager
4 5 (2.43%) Nagios
5 4 (1.94%) ITRS Geneos
5 4 (1.94%) WSUS
6 3 (1.46%) AirWatch
6 3 (1.46%) Casper Suite
6 3 (1.46%) Grafana
6 3 (1.46%) Graphite
7 2 (0.97%) Ambari
7 2 (0.97%) Backup Exec
7 2 (0.97%) MOM
7 2 (0.97%) Tivoli
7 2 (0.97%) ZABBIX
8 1 (0.49%) BMC PATROL
8 1 (0.49%) NetBackup
8 1 (0.49%) Systems Management Server (SMS)
Vendors
1 69 (33.50%) Microsoft
2 60 (29.13%) Oracle
3 40 (19.42%) HP
4 29 (14.08%) ServiceNow
5 27 (13.11%) VMware
6 21 (10.19%) Cisco
7 18 (8.74%) CA
7 18 (8.74%) Citrix
8 14 (6.80%) EMC
9 12 (5.83%) Red Hat
10 11 (5.34%) IBM
11 7 (3.40%) Avaya
11 7 (3.40%) Hyperion
12 6 (2.91%) SolarWinds
12 6 (2.91%) Sybase
13 5 (2.43%) CheckPoint
13 5 (2.43%) Google
13 5 (2.43%) NetIQ
14 4 (1.94%) Apple
14 4 (1.94%) ION Trading
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