The statistics below represent IT contracts advertised across the UK that had Support Specialist featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 31 August 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
31 Aug 2016
Same period 2015 Same period 2014
Support Specialist
Rank 553 545 548
Rank change year-on-year
-8 +3
Contract jobs requiring a Support Specialist 92 117 88
As % of all contract IT jobs located in the UK 0.17% 0.20% 0.16%
As % of the Job Titles category 0.18% 0.21% 0.17%
Number of daily rates quoted 66 64 45
Median daily rate £316 £334 £350
Median daily rate % change year-on-year
-5.24% -4.64%
90% offered a daily rate of more than £170 £200 £250
10% offered a daily rate of more than £500 £500 £600
UK excluding London median daily rate £311 £350 £325
% change year-on-year
-11.07% +7.69%
Number of hourly rates quoted 3 3 2
Median hourly rate £43.28 £19.00 £18.68
Median hourly rate % change year-on-year
+127.78% +1.74%
UK excluding London median hourly rate £43.28 £19.00 £17.50
% change year-on-year
+127.78% +8.57%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
51143 55638 52625
As % of all contract IT jobs located in the UK 94.66% 94.95% 94.55%
Number of daily rates quoted 33308 35407 31787
Median daily rate £425 £400 £400
Median daily rate % change year-on-year
+6.25% -
90% offered a daily rate of more than £255 £250 £225
10% offered a daily rate of more than £575 £575 £550
UK excluding London median daily rate £390 £375 £350
% change year-on-year
+4.00% +7.14%
Number of hourly rates quoted 1648 2080 2057
Median hourly rate £17.00 £17.33 £17.00
Median hourly rate % change year-on-year
-1.90% +1.94%
90% offered a hourly rate of more than £10.88 £11.00 £10.57
10% offered a hourly rate of more than £45.00 £42.46 £40.00
UK excluding London median hourly rate £16.50 £17.00 £16.50
% change year-on-year
-2.94% +3.03%

Support Specialist
Jobs Demand Trend

The demand trend of IT contracts that featured Support Specialist in the job title.

Support Specialist Jobs Demand Trend in the UK

Support Specialist
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Specialist within the UK.

Support Specialist Daily Rate Trend in the UK

Support Specialist
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Specialist within the UK over the 3 months to 31 August 2016.

Support Specialist Daily Rate Histogram in the UK

Support Specialist
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Specialist within the UK.

Support Specialist Hourly Rate Trend in the UK

Support Specialist
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Specialist within the UK over the 3 months to 31 August 2016.

Support Specialist Hourly Rate Histogram in the UK

Support Specialist
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Specialist within the UK over the 3 months to 31 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -20 85 £320 -2.29% 18
South East +12 25 £400 +18.08% 3
London -46 19 £370 +19.35% 6
North East -1 18 £245 -18.33%
Tyne and Wear - 18 £245 -
Newcastle upon Tyne - 18 £245 -
Berkshire +14 13 £550 +175.00%
Reading +18 10 £550 +175.00%
East of England +15 9 £250 -35.06% 3
Hampshire +11 6 £353 -3.42% 2
Essex +8 6 £238 - 1
Scotland +20 5 £325 - 1
Surrey +5 5 £400 +32.23% 1
West Midlands -24 5 £195 -44.95% 2
Staines - 5 £400 -
South West +20 4 £280 +17.89% 1
North West +17 3 £234 -33.21%
Hertfordshire +2 3 £300 -25.00% 1
Warwickshire -1 3 - -
Warwick - 3 - -
Glasgow - 3 - -
Edinburgh +7 2 £325 -
Gloucester - 2 £280 -
Winchester - 2 - - 1
Gloucestershire - 2 £280 -
Maidenhead - 2 £375 -
City of London +18 1 £500 +25.00% 1
Basingstoke +8 1 £313 -14.38% 1
Wiltshire +8 1 £375 +15.38%
Swindon +7 1 £375 +15.38%

Support Specialist Skill Set
Top 30 Related IT Skills

For the 6 months to 31 August 2016, Support Specialist contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring Support Specialist in the job title.

1 68 (32.08%) Windows
2 65 (30.66%) Microsoft
3 55 (25.94%) Oracle
4 51 (24.06%) Windows Server
5 50 (23.58%) ITIL
6 48 (22.64%) Unix
7 39 (18.40%) AIX
7 39 (18.40%) Finance
8 35 (16.51%) HP
9 34 (16.04%) Active Directory
9 34 (16.04%) Linux
9 34 (16.04%) Service Delivery
10 33 (15.57%) SQL
10 33 (15.57%) SLA
11 30 (14.15%) Problem Management
12 29 (13.68%) Solaris
13 28 (13.21%) Incident Management
14 27 (12.74%) Java
15 25 (11.79%) ServiceNow
16 24 (11.32%) BPSS Clearance
16 24 (11.32%) Degree
17 23 (10.85%) Root Cause Analysis
17 23 (10.85%) SQL Server
17 23 (10.85%) VMware
18 22 (10.38%) Disclosure Scotland
18 22 (10.38%) Release Management
18 22 (10.38%) Security Cleared
19 21 (9.91%) Change Management
19 21 (9.91%) Cisco
20 20 (9.43%) SOA

Support Specialist Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 18 (8.49%) WebLogic
2 11 (5.19%) SharePoint
3 8 (3.77%) IIS
3 8 (3.77%) Tomcat
4 7 (3.30%) MS Exchange
5 4 (1.89%) Apache
5 4 (1.89%) CMS
5 4 (1.89%) WebSphere
5 4 (1.89%) WebSphere Application Server
6 3 (1.42%) Apache Solr
6 3 (1.42%) IBM HTTP Server
6 3 (1.42%) Skype for Business
6 3 (1.42%) WebSphere Portal
7 2 (0.94%) Alfresco
7 2 (0.94%) Exchange Server 2010
7 2 (0.94%) Exchange Server 2013
7 2 (0.94%) Oracle Workflow
7 2 (0.94%) SharePoint 2010
7 2 (0.94%) SharePoint Server
8 1 (0.47%) SAS
Applications
1 18 (8.49%) MS Office
2 16 (7.55%) MS Excel
3 5 (2.36%) MS PowerPoint
4 3 (1.42%) MS Visio
5 2 (0.94%) MS Project
6 1 (0.47%) Adobe Illustrator
6 1 (0.47%) InDesign
6 1 (0.47%) SOLIDWORKS
Business Applications
1 7 (3.30%) Hyperion Planning
2 5 (2.36%) HFM
3 4 (1.89%) ION MarketView
3 4 (1.89%) Oracle ERP
4 3 (1.42%) assyst
4 3 (1.42%) Oracle EBS R12
5 2 (0.94%) Cognos TM1
5 2 (0.94%) Dynamics CRM
5 2 (0.94%) Dynamics GP
5 2 (0.94%) Primavera
6 1 (0.47%) Maximo
6 1 (0.47%) Northgate Housing
6 1 (0.47%) Oracle Applications
6 1 (0.47%) Oracle BPM
6 1 (0.47%) Oracle EBS
Cloud Services
1 5 (2.36%) Office 365
2 3 (1.42%) Google Apps
2 3 (1.42%) Microsoft Azure
3 1 (0.47%) Adobe Creative Cloud
3 1 (0.47%) Amazon AWS
3 1 (0.47%) Amazon S3
3 1 (0.47%) GitHub
3 1 (0.47%) Google Drive
3 1 (0.47%) Mimecast
3 1 (0.47%) Veeva
Communications & Networking
1 19 (8.96%) LAN
2 16 (7.55%) Firewall
3 15 (7.08%) WAN
4 14 (6.60%) SAN
5 7 (3.30%) TCP/IP
6 5 (2.36%) DHCP
6 5 (2.36%) DNS
6 5 (2.36%) HTTP
6 5 (2.36%) Internet
6 5 (2.36%) SNMP
6 5 (2.36%) SSL
7 4 (1.89%) Extranet
7 4 (1.89%) VoIP
8 3 (1.42%) Intranet
8 3 (1.42%) IPv6
8 3 (1.42%) OpenLDAP
8 3 (1.42%) Skype
9 2 (0.94%) Cisco ASA
9 2 (0.94%) NAS
9 2 (0.94%) NetScaler
Database & Business Intelligence
1 23 (10.85%) SQL Server
2 7 (3.30%) SQL Server Reporting Services
3 6 (2.83%) Oracle Database
4 5 (2.36%) SQL Server 2008
5 4 (1.89%) PostgreSQL
6 3 (1.42%) Crystal Reports
6 3 (1.42%) DB2
6 3 (1.42%) InfluxDB
6 3 (1.42%) MySQL
6 3 (1.42%) Oracle BI EE
6 3 (1.42%) SQL Server 2012
6 3 (1.42%) SQL Server Integration Services
7 2 (0.94%) Data Warehouse
7 2 (0.94%) EDRMS
7 2 (0.94%) Essbase
7 2 (0.94%) Relational Database
8 1 (0.47%) BusinessObjects
8 1 (0.47%) DataStage
8 1 (0.47%) Oracle Database 11g
8 1 (0.47%) Spotfire
Development Applications
1 3 (1.42%) Visual Studio
2 2 (0.94%) Git (software)
2 2 (0.94%) Jenkins
3 1 (0.47%) JIRA
3 1 (0.47%) Mercurial
3 1 (0.47%) MSI
3 1 (0.47%) Subversion
3 1 (0.47%) Team Foundation Server
3 1 (0.47%) Toad
3 1 (0.47%) Xcode
General
1 39 (18.40%) Finance
2 18 (8.49%) Banking
3 8 (3.77%) Front Office
4 4 (1.89%) German Language
4 4 (1.89%) Law
4 4 (1.89%) Publishing
5 3 (1.42%) Advertising
5 3 (1.42%) Local Government
6 2 (0.94%) Retail
6 2 (0.94%) Telecoms
7 1 (0.47%) Investment Banking
7 1 (0.47%) Legal
7 1 (0.47%) Marketing
7 1 (0.47%) Retail Banking
7 1 (0.47%) Spanish Language
Libraries, Frameworks & Software Standards
1 14 (6.60%) XML
2 11 (5.19%) HTML
3 10 (4.72%) CSS
4 8 (3.77%) .NET
4 8 (3.77%) Middleware
5 4 (1.89%) ActiveMQ
5 4 (1.89%) J2EE
6 3 (1.42%) COM
6 3 (1.42%) FIX Protocol
6 3 (1.42%) HTML5
6 3 (1.42%) JSON
6 3 (1.42%) LAPP Stack
6 3 (1.42%) XSLT
7 2 (0.94%) CSS3
7 2 (0.94%) Java EE
7 2 (0.94%) Oracle GoldenGate
7 2 (0.94%) Spring
8 1 (0.47%) Ajax
8 1 (0.47%) VXML
8 1 (0.47%) XML Messaging
Miscellaneous
1 15 (7.08%) Foreign Exchange (FX)
2 14 (6.60%) Computer Science
3 12 (5.66%) Clustering
4 9 (4.25%) Analytical Skills
5 8 (3.77%) Data Centre
6 5 (2.36%) Management Information System
7 4 (1.89%) Replication
7 4 (1.89%) User Experience
8 3 (1.42%) DataPower
8 3 (1.42%) Enterprise Software
8 3 (1.42%) Video Conferencing
9 2 (0.94%) Fat Client
9 2 (0.94%) iPhone
9 2 (0.94%) NHS
9 2 (0.94%) Smart Meter
9 2 (0.94%) Smartphone
9 2 (0.94%) Statistics
9 2 (0.94%) Thin Client
10 1 (0.47%) Blackberry
10 1 (0.47%) Derivative
Operating Systems
1 68 (32.08%) Windows
2 51 (24.06%) Windows Server
3 48 (22.64%) Unix
4 39 (18.40%) AIX
5 34 (16.04%) Linux
6 29 (13.68%) Solaris
7 16 (7.55%) Red Hat Enterprise Linux
7 16 (7.55%) Windows Server 2008
8 14 (6.60%) Windows Server 2012
9 7 (3.30%) Windows 7
10 6 (2.83%) Windows Server 2003
11 4 (1.89%) Apple iOS
11 4 (1.89%) Windows 8
12 2 (0.94%) Android
12 2 (0.94%) Mac OS
13 1 (0.47%) Mac OS X
13 1 (0.47%) OS/390
13 1 (0.47%) Windows XP
Processes & Methodologies
1 50 (23.58%) ITIL
2 34 (16.04%) Service Delivery
3 30 (14.15%) Problem Management
4 28 (13.21%) Incident Management
5 23 (10.85%) Root Cause Analysis
6 22 (10.38%) Release Management
7 21 (9.91%) Change Management
8 20 (9.43%) SOA
9 19 (8.96%) QMS
9 19 (8.96%) Quality Management
10 13 (6.13%) Agile Software Development
11 12 (5.66%) High Availability
11 12 (5.66%) Migration
12 11 (5.19%) DevOps
13 8 (3.77%) Compliance Management
13 8 (3.77%) Service Management
14 6 (2.83%) Electronic Trading
14 6 (2.83%) ERP
14 6 (2.83%) Scrum
14 6 (2.83%) Technical Architecture
Programming Languages
1 33 (15.57%) SQL
2 27 (12.74%) Java
3 14 (6.60%) Perl
4 10 (4.72%) PowerShell
5 8 (3.77%) T-SQL
5 8 (3.77%) VBA
6 7 (3.30%) JavaScript
7 5 (2.36%) Shell Script
8 4 (1.89%) Bash Shell
8 4 (1.89%) C#
8 4 (1.89%) PHP
9 3 (1.42%) C++
9 3 (1.42%) PL/SQL
10 2 (0.94%) Python
10 2 (0.94%) XPath
11 1 (0.47%) ECMAScript
11 1 (0.47%) ES6
11 1 (0.47%) Ruby
11 1 (0.47%) VB
11 1 (0.47%) VB.NET
Qualifications
1 24 (11.32%) BPSS Clearance
1 24 (11.32%) Degree
2 22 (10.38%) Security Cleared
3 12 (5.66%) DV Cleared
4 8 (3.77%) RHCE
4 8 (3.77%) SC Cleared
5 7 (3.30%) MOS
6 3 (1.42%) Microsoft Certification
7 2 (0.94%) ACCA
7 2 (0.94%) CCNA
7 2 (0.94%) CIMA
7 2 (0.94%) Cisco Certification
7 2 (0.94%) MCSE
8 1 (0.47%) CCNP
8 1 (0.47%) CCVP
8 1 (0.47%) CNE
8 1 (0.47%) ITIL Certification
8 1 (0.47%) MCP
8 1 (0.47%) MCSA
8 1 (0.47%) SAP Certification
Quality Assurance & Compliance
1 33 (15.57%) SLA
2 22 (10.38%) Disclosure Scotland
3 20 (9.43%) ISO 9001
4 3 (1.42%) QA
5 2 (0.94%) Data Quality
6 1 (0.47%) HL7
6 1 (0.47%) ISO/IEC 27001
6 1 (0.47%) ISO22301
6 1 (0.47%) Sarbanes-Oxley
System Software
1 34 (16.04%) Active Directory
2 15 (7.08%) VMware Infrastructure
3 9 (4.25%) Oracle RAC
4 8 (3.77%) KVM
5 7 (3.30%) Hyper-V
6 5 (2.36%) Virtual Desktop
7 4 (1.89%) XenApp
8 3 (1.42%) vSphere
9 2 (0.94%) Citrix Presentation Server
9 2 (0.94%) Microsoft App-V
10 1 (0.47%) DFS Replication
10 1 (0.47%) Firmware
10 1 (0.47%) ISA Server
10 1 (0.47%) Shibboleth
10 1 (0.47%) Veritas Cluster Server
10 1 (0.47%) VMware ESX
10 1 (0.47%) VMware ESXi
Systems Management
1 10 (4.72%) EMC NetWorker
2 6 (2.83%) AirWatch
3 5 (2.36%) Nagios
3 5 (2.36%) Puppet
3 5 (2.36%) SCCM
3 5 (2.36%) SCOM
4 4 (1.89%) AppManager
4 4 (1.89%) ITRS Geneos
5 3 (1.42%) Grafana
5 3 (1.42%) Graphite
5 3 (1.42%) WSUS
6 2 (0.94%) Backup Exec
6 2 (0.94%) Casper Suite
6 2 (0.94%) MOM
6 2 (0.94%) Tivoli
7 1 (0.47%) Host Intrusion Detection System
7 1 (0.47%) Microsoft Clustering
7 1 (0.47%) Network Intrusion Detection System
7 1 (0.47%) Packer
7 1 (0.47%) vRealize
Vendors
1 65 (30.66%) Microsoft
2 55 (25.94%) Oracle
3 35 (16.51%) HP
4 25 (11.79%) ServiceNow
5 23 (10.85%) VMware
6 21 (9.91%) Cisco
7 18 (8.49%) CA
8 17 (8.02%) Citrix
9 12 (5.66%) IBM
9 12 (5.66%) Red Hat
10 10 (4.72%) EMC
11 7 (3.30%) Hyperion
12 6 (2.83%) Sybase
13 5 (2.36%) Apple
13 5 (2.36%) Avaya
13 5 (2.36%) Google
13 5 (2.36%) SolarWinds
14 4 (1.89%) ION Trading
14 4 (1.89%) Northgate
14 4 (1.89%) OpenText
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