The table below looks at the statistics for the Support Specialist role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Specialist in their job title over the 3 months to 30 October 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
30 Oct 2014
Same period 2013 Same period 2012
Support Specialist
Rank 519 474 498
Rank change year-on-year
-45 +24
Contract jobs requiring a Support Specialist 82 96 76
As % of all contract IT jobs located in the UK 0.14% 0.19% 0.14%
As % of the Job Titles category 0.16% 0.20% 0.15%
Number of daily rates quoted 35 44 45
Average daily rate
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of your Daily Rate
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£325 £375 £325
Average daily rate % change year-on-year
-13.33% +15.38%
90% offered a daily rate of more than £200 £281 £213
10% offered a daily rate of more than £500 £475 £515
UK excluding London average daily rate £280 £375 £325
% change year-on-year
-25.33% +15.38%
Number of hourly rates quoted 7 10 4
Average hourly rate £18.75 £18.00 £22.50
Average hourly rate % change year-on-year
+4.16% -20.00%
90% offered a hourly rate of more than £14.25 £13.54 £11.15
10% offered a hourly rate of more than £26.92 £23.05 £30.00
UK excluding London average hourly rate £19.50 £18.10 £30.00
% change year-on-year
+7.71% -39.65%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
52738 47909 50224
As % of all contract IT jobs located in the UK 90.71% 92.70% 93.17%
Number of daily rates quoted 33149 28976 28331
Average daily rate £400 £400 £388
Average daily rate % change year-on-year
- +3.22%
90% offered a daily rate of more than £225 £225 £225
10% offered a daily rate of more than £570 £575 £575
UK excluding London average daily rate £363 £350 £350
% change year-on-year
+3.57% -
Number of hourly rates quoted 2128 2109 2472
Average hourly rate £16.16 £17.00 £18.00
Average hourly rate % change year-on-year
-4.94% -5.55%
90% offered a hourly rate of more than £10.50 £11.00 £11.00
10% offered a hourly rate of more than £40.00 £39.00 £40.50
UK excluding London average hourly rate £16.00 £16.50 £17.50
% change year-on-year
-3.03% -5.71%

Support Specialist
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Support Specialist in the job title within the UK as a proportion of the total demand within the Job Titles category.

Support Specialist Jobs Demand Trend in the UK

Support Specialist
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Specialist within the UK.

Support Specialist Daily Rate Trend in the UK

Support Specialist
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Specialist within the UK over the 3 months to 30 October 2014.

Support Specialist Daily Rate Histogram in the UK

Support Specialist
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Specialist within the UK.

Support Specialist Hourly Rate Trend in the UK

Support Specialist
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Specialist within the UK over the 3 months to 30 October 2014.

Support Specialist Hourly Rate Histogram in the UK

Support Specialist
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Specialist within the UK over the 3 months to 30 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -38 77 £314 -16.33% 44
London 0 35 £345 -2.81% 15
South East -29 15 £384 -9.70% 14
City of London +20 11 £325 -25.71% 3
Berkshire -2 6 £215 -49.41% 6
South West -35 6 £155 - 4
Tyne and Wear - 6 - -
North East - 6 - -
West Midlands -13 4 £291 -19.65% 2
Yorkshire -13 4 £250 -16.66% 4
Leicestershire - 4 £200 -
East Midlands - 4 £200 -
Surrey -3 3 £411 - 1
East of England -17 3 - - 3
Dorset - 3 £150 - 3
Newcastle upon Tyne - 3 - -
Leicester - 3 - -
Scotland -4 2 £475 +52.00% 1
Leeds -8 2 £250 -20.63% 1
West Yorkshire -13 2 £250 -20.63% 2
Hampshire -20 2 £384 -13.52% 1
North Yorkshire - 2 - -
Buckinghamshire - 2 - - 4
Reading +9 1 - - 3
Glasgow -1 1 £475 - 1
Cambridge -3 1 - -
Edinburgh -7 1 - -
Cambridgeshire -8 1 - -
North West -16 1 - - 2
Slough - 1 - - 1

Support Specialist
Top 30 Related IT Skills

For the 6 months to 30 October 2014, IT contractor jobs within the UK that cited Support Specialist in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Specialist in their job title.

1 66 (40.49%) Windows
2 40 (24.54%) Active Directory
3 36 (22.09%) SQL
3 36 (22.09%) Oracle
3 36 (22.09%) Windows 7
4 32 (19.63%) Microsoft
5 29 (17.79%) Finance
6 28 (17.18%) Linux
7 25 (15.34%) UNIX
8 24 (14.72%) Windows Server 2008
9 23 (14.11%) Analytical Skills
9 23 (14.11%) Banking
10 22 (13.50%) Windows Server 2003
11 19 (11.66%) Migration
12 18 (11.04%) MS Office
13 17 (10.43%) Red Hat
14 16 (9.82%) Shell Script
14 16 (9.82%) ITIL
14 16 (9.82%) VMware
15 15 (9.20%) Incident Management
15 15 (9.20%) Java
15 15 (9.20%) Windows Server 2012
15 15 (9.20%) Red Hat Enterprise Linux
16 14 (8.59%) FIX Protocol
16 14 (8.59%) Perl
16 14 (8.59%) Windows XP
16 14 (8.59%) Citrix
17 13 (7.98%) Middleware
17 13 (7.98%) PL/SQL
17 13 (7.98%) Firewall

Support Specialist
Top Related IT Skills by Category

For the 6 months to 30 October 2014, IT contractor jobs within the UK that cited Support Specialist in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Specialist in their job title. Up to 20 skills are shown per category.

Application Platforms
1 9 (5.52%) WebSphere
1 9 (5.52%) WebLogic
2 8 (4.91%) MS Exchange
3 6 (3.68%) TIBCO EMS
4 5 (3.07%) Apache
5 4 (2.45%) Tomcat
5 4 (2.45%) BizTalk Server
6 3 (1.84%) Oracle Service Bus
6 3 (1.84%) Exchange Server 2010
6 3 (1.84%) SharePoint
6 3 (1.84%) MQSeries
6 3 (1.84%) JBoss
7 2 (1.23%) IIS
7 2 (1.23%) WebSphere Application Server
7 2 (1.23%) Lync
8 1 (0.61%) WorkSite
8 1 (0.61%) Sitecore CMS
8 1 (0.61%) IBM HTTP Server
8 1 (0.61%) CMS
8 1 (0.61%) SharePoint Server
Applications
1 18 (11.04%) MS Office
2 8 (4.91%) MS Excel
3 7 (4.29%) Spreadsheet
4 5 (3.07%) MS Project
5 1 (0.61%) MS PowerPoint
5 1 (0.61%) Photoshop
Business Applications
1 3 (1.84%) Cerner Millennium
1 3 (1.84%) BASE24
1 3 (1.84%) Oracle Applications
1 3 (1.84%) Summit
1 3 (1.84%) BusinessWorks
2 1 (0.61%) Markit EDM
2 1 (0.61%) SunGard AvantGard
2 1 (0.61%) SimCorp Dimension
Cloud Services
1 2 (1.23%) SaaS
2 1 (0.61%) Office 365
2 1 (0.61%) IaaS
Communications & Networking
1 13 (7.98%) Firewall
2 12 (7.36%) NetScaler
3 9 (5.52%) TCP/IP
4 8 (4.91%) DNS
4 8 (4.91%) SAN
5 5 (3.07%) LDAP
5 5 (3.07%) LAN
6 4 (2.45%) HTTP
6 4 (2.45%) SSL
7 3 (1.84%) Fibre Channel
7 3 (1.84%) IPv6
7 3 (1.84%) MPLS
7 3 (1.84%) Broadband
7 3 (1.84%) DHCP
7 3 (1.84%) WAN
8 2 (1.23%) WLAN
8 2 (1.23%) FTP
8 2 (1.23%) HTTPS
8 2 (1.23%) SSH
8 2 (1.23%) Wireless
Database & Business Intelligence
1 8 (4.91%) SQL Server
2 4 (2.45%) Data Warehouse
2 4 (2.45%) Oracle Database
3 3 (1.84%) Hadoop
3 3 (1.84%) Oracle ODI
3 3 (1.84%) PowerMart
3 3 (1.84%) NonStop SQL
3 3 (1.84%) Crystal Reports
4 2 (1.23%) Oracle Reports
4 2 (1.23%) MySQL
4 2 (1.23%) Relational Database
5 1 (0.61%) Oracle BI Publisher
5 1 (0.61%) Oracle OLAP
5 1 (0.61%) Oracle BI EE
5 1 (0.61%) SQL Server 2008
5 1 (0.61%) Oracle OWB
5 1 (0.61%) PostgreSQL
5 1 (0.61%) PowerCenter
5 1 (0.61%) DataStage
5 1 (0.61%) OLAP
Development Applications
1 3 (1.84%) Visual Studio
2 2 (1.23%) Toad
2 2 (1.23%) Atlassian Bamboo
3 1 (0.61%) JIRA
3 1 (0.61%) Ant
General
1 29 (17.79%) Finance
2 23 (14.11%) Banking
3 9 (5.52%) Front Office
4 8 (4.91%) Telecoms
5 6 (3.68%) Pharmaceutical
6 5 (3.07%) Retail
6 5 (3.07%) Investment Banking
7 4 (2.45%) Marketing
7 4 (2.45%) French Language
8 3 (1.84%) Back Office
8 3 (1.84%) Legal
9 2 (1.23%) Electronics
9 2 (1.23%) German Language
10 1 (0.61%) Financial Institution
10 1 (0.61%) Law
10 1 (0.61%) Advertising
10 1 (0.61%) Retail Banking
Libraries, Frameworks & Software Standards
1 14 (8.59%) FIX Protocol
2 13 (7.98%) Middleware
3 9 (5.52%) WebSphere MQ
4 7 (4.29%) HTML
4 7 (4.29%) Web Services
5 5 (3.07%) XML
5 5 (3.07%) .NET
6 4 (2.45%) J2EE
6 4 (2.45%) Rendezvous
6 4 (2.45%) WCF
6 4 (2.45%) WF
6 4 (2.45%) Django
6 4 (2.45%) AppFabric
7 3 (1.84%) Application Packaging
7 3 (1.84%) CSS
7 3 (1.84%) JSP
7 3 (1.84%) SOAP
8 2 (1.23%) WebSphere Message Broker
9 1 (0.61%) jQuery
9 1 (0.61%) JNDI
Miscellaneous
1 23 (14.11%) Analytical Skills
2 9 (5.52%) Foreign Exchange (FX)
3 6 (3.68%) Computer Science
3 6 (3.68%) SWIFT
4 5 (3.07%) Equities
4 5 (3.07%) Blackberry
5 4 (2.45%) Clustering
6 3 (1.84%) Kindle
6 3 (1.84%) Tandem
6 3 (1.84%) NHS
7 2 (1.23%) Thin Client
7 2 (1.23%) HACMP
7 2 (1.23%) Fat Client
8 1 (0.61%) Enterprise Software
8 1 (0.61%) User Experience
8 1 (0.61%) Data Structures
8 1 (0.61%) Performance Metrics
8 1 (0.61%) CMDB
8 1 (0.61%) Credit Risk
8 1 (0.61%) iSeries
Operating Systems
1 66 (40.49%) Windows
2 36 (22.09%) Windows 7
3 28 (17.18%) Linux
4 25 (15.34%) UNIX
5 24 (14.72%) Windows Server 2008
6 22 (13.50%) Windows Server 2003
7 15 (9.20%) Windows Server 2012
7 15 (9.20%) Red Hat Enterprise Linux
8 14 (8.59%) Windows XP
9 6 (3.68%) Windows 8
10 3 (1.84%) Apple iOS
10 3 (1.84%) AIX
10 3 (1.84%) Solaris
11 2 (1.23%) Windows Vista
12 1 (0.61%) Android
12 1 (0.61%) CentOS
12 1 (0.61%) Mac OS X
12 1 (0.61%) VMS
Processes & Methodologies
1 19 (11.66%) Migration
2 16 (9.82%) ITIL
3 15 (9.20%) Incident Management
4 11 (6.75%) E-Commerce
5 9 (5.52%) Project Management
5 9 (5.52%) Risk Management
6 8 (4.91%) Root Cause Analysis
7 6 (3.68%) ITSM
7 6 (3.68%) Service Management
7 6 (3.68%) Change Control
8 5 (3.07%) Performance Analysis
8 5 (3.07%) User Acceptance Testing
8 5 (3.07%) Problem Management
8 5 (3.07%) Performance Management
8 5 (3.07%) Electronic Trading
8 5 (3.07%) Change Management
9 4 (2.45%) ERP
9 4 (2.45%) Web Development
9 4 (2.45%) Line Management
10 3 (1.84%) Stakeholder Engagement
Programming Languages
1 36 (22.09%) SQL
2 16 (9.82%) Shell Script
3 15 (9.20%) Java
4 14 (8.59%) Perl
5 13 (7.98%) PL/SQL
6 10 (6.13%) PowerShell
7 5 (3.07%) Python
8 4 (2.45%) VBScript
8 4 (2.45%) C#
8 4 (2.45%) Korn
9 2 (1.23%) AWK
9 2 (1.23%) sed
10 1 (0.61%) WebLogic Scripting Tool
10 1 (0.61%) COBOL
10 1 (0.61%) JavaScript
10 1 (0.61%) VB
10 1 (0.61%) RPG
Qualifications
1 10 (6.13%) Degree
2 6 (3.68%) SC Cleared
2 6 (3.68%) Security Cleared
3 5 (3.07%) Microsoft Certification
4 2 (1.23%) Cisco Certification
4 2 (1.23%) CCNA
5 1 (0.61%) ISTQB Foundation Certification
5 1 (0.61%) PRINCE2 Practitioner
5 1 (0.61%) ISEB
5 1 (0.61%) MCSD
5 1 (0.61%) MCSE
Quality Assurance & Compliance
1 10 (6.13%) SLA
2 3 (1.84%) ISO 9001
3 2 (1.23%) QA
System Software
1 40 (24.54%) Active Directory
2 12 (7.36%) VMware Infrastructure
3 10 (6.13%) XenApp
4 9 (5.52%) XenDesktop
5 8 (4.91%) vSphere
6 4 (2.45%) NFS
6 4 (2.45%) Oracle RAC
7 3 (1.84%) Hyper-V
7 3 (1.84%) Microsoft App-V
8 2 (1.23%) Veritas Volume Manager
8 2 (1.23%) Veritas Cluster Server
9 1 (0.61%) NLBS
9 1 (0.61%) Citrix Presentation Server
9 1 (0.61%) VMware ESX
9 1 (0.61%) Xen
9 1 (0.61%) Terminal Services
Systems Management
1 13 (7.98%) SCCM
2 11 (6.75%) Control-M
3 7 (4.29%) Tivoli
4 6 (3.68%) Symantec Endpoint Protection
5 5 (3.07%) SCOM
5 5 (3.07%) Nagios
6 4 (2.45%) Norton AntiVirus
6 4 (2.45%) BMC PATROL
6 4 (2.45%) SCVMM
6 4 (2.45%) ITRS Geneos
7 3 (1.84%) Puppet
7 3 (1.84%) SCOrch
7 3 (1.84%) Backup Exec
7 3 (1.84%) Oracle Enterprise Manager
8 2 (1.23%) OpenView
8 2 (1.23%) NetBackup
8 2 (1.23%) Opscode Chef
Vendors
1 36 (22.09%) Oracle
2 32 (19.63%) Microsoft
3 17 (10.43%) Red Hat
4 16 (9.82%) VMware
5 14 (8.59%) Citrix
6 12 (7.36%) Symantec
6 12 (7.36%) HP
7 8 (4.91%) Remedy
8 7 (4.29%) Dell
8 7 (4.29%) Cisco
8 7 (4.29%) IBM
8 7 (4.29%) TIBCO
9 6 (3.68%) Sun
9 6 (3.68%) Informatica
10 5 (3.07%) Sybase
11 4 (2.45%) CheckPoint
12 3 (1.84%) Lumension
12 3 (1.84%) Veeam
12 3 (1.84%) Reuters
12 3 (1.84%) AppSense
South Wales
Certes Computing Ltd
Rate: £163.62 per day
Posted: Yesterday
London
Huxley Associates
Rate: £600 per day + competitive
Posted: 3 days ago
Poole
Hays IT - Uk Posting account
Rate: £140.00 - £160.00 per day
Posted: 8 days ago
Poole
Hays IT - Uk Posting account
Rate: £140.00 - £160.00 per day
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Dorchester
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Rate: £140.00 - £170.00 per day
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