SLA Jobs in Birmingham

Service Level Agreement (SLA)
West Midlands > Birmingham

The following table provides summary statistics for permanent job vacancies advertised in Birmingham with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 7 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
7 May 2024
Same period 2023 Same period 2022
Rank 119 54 123
Rank change year-on-year -65 +69 -3
Permanent jobs citing SLA 26 90 70
As % of all permanent jobs advertised in Birmingham 0.95% 4.63% 2.25%
As % of the Quality Assurance & Compliance category 6.65% 19.61% 13.44%
Number of salaries quoted 23 81 60
10th Percentile £30,310 £27,000 -
25th Percentile £41,250 £28,250 £31,250
Median annual salary (50th Percentile) £54,650 £34,500 £42,500
Median % change year-on-year +58.41% -18.82% -
75th Percentile £64,375 £47,500 £52,813
90th Percentile £70,000 £67,500 £63,000
West Midlands median annual salary £28,119 £37,500 £40,000
% change year-on-year -25.02% -6.25% +14.29%

All Quality Assurance and Compliance Skills
Birmingham

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Birmingham with a requirement for quality assurance or compliance skills.

Permanent vacancies with a requirement for quality assurance or compliance skills 391 459 521
As % of all permanent jobs advertised in Birmingham 14.34% 23.62% 16.77%
Number of salaries quoted 308 289 359
10th Percentile £36,250 £27,950 £29,750
25th Percentile £42,500 £35,625 £32,500
Median annual salary (50th Percentile) £55,000 £52,000 £50,000
Median % change year-on-year +5.77% +4.00% -
75th Percentile £67,694 £68,750 £63,125
90th Percentile £86,485 £82,750 £77,102
West Midlands median annual salary £53,500 £51,573 £47,500
% change year-on-year +3.74% +8.57% +0.53%

SLA
Job Vacancy Trend in Birmingham

Job postings citing SLA as a proportion of all IT jobs advertised in Birmingham.

Job vacancy trend for SLA in Birmingham

SLA
Salary Trend in Birmingham

3-month moving average salary quoted in jobs citing SLA in Birmingham.

Salary trend for SLA in Birmingham

SLA
Salary Histogram in Birmingham

Salary distribution for jobs citing SLA in Birmingham over the 6 months to 7 May 2024.

Salary histogram for SLA in Birmingham

SLA
Co-occurring Skills and Capabilities in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (11.54%) IBM Notes
2 2 (7.69%) IIS
Applications
1 3 (11.54%) Microsoft Office
2 2 (7.69%) Microsoft Excel
Cloud Services
1 3 (11.54%) Microsoft 365
2 2 (7.69%) Azure
2 2 (7.69%) Azure DevOps
Communications & Networking
1 3 (11.54%) LAN
1 3 (11.54%) Remote Desktop
1 3 (11.54%) WAN
2 2 (7.69%) Cisco ASA
2 2 (7.69%) Firewall
2 2 (7.69%) IPsec
2 2 (7.69%) MPLS
2 2 (7.69%) VoIP
2 2 (7.69%) VPN
2 2 (7.69%) WAAS
2 2 (7.69%) Wireless
3 1 (3.85%) SD-WAN
3 1 (3.85%) WLAN
Development Applications
1 2 (7.69%) Octopus Deploy
1 2 (7.69%) TeamCity
General
1 12 (46.15%) Social Skills
2 5 (19.23%) Analytical Skills
3 3 (11.54%) Finance
3 3 (11.54%) Norwegian Language
3 3 (11.54%) Presentation Skills
4 2 (7.69%) French Language
5 1 (3.85%) Fire and Rescue
5 1 (3.85%) Law
5 1 (3.85%) Local Government
Job Titles
1 7 (26.92%) IT Manager
1 7 (26.92%) Service Manager
2 5 (19.23%) IT Services Manager
3 4 (15.38%) Analyst
3 4 (15.38%) Service Analyst
4 3 (11.54%) Problem Manager
4 3 (11.54%) Service Desk Analyst
5 2 (7.69%) Delivery Manager
5 2 (7.69%) Incident and Problem Manager
5 2 (7.69%) Incident Manager
5 2 (7.69%) Lead
5 2 (7.69%) Lead DevOps
5 2 (7.69%) Major Incident Manager
5 2 (7.69%) Network Specialist
5 2 (7.69%) Service Delivery Manager
5 2 (7.69%) Technical Specialist
6 1 (3.85%) ICT Manager
6 1 (3.85%) Senior
6 1 (3.85%) Senior Architect
6 1 (3.85%) Supplier Manager
Libraries, Frameworks & Software Standards
1 2 (7.69%) HTML
Miscellaneous
1 2 (7.69%) Cloud Native
1 2 (7.69%) Data Centre
1 2 (7.69%) Management Information System
2 1 (3.85%) CCTV
2 1 (3.85%) Onboarding
2 1 (3.85%) Self-Motivation
Processes & Methodologies
1 12 (46.15%) Service Management
2 11 (42.31%) Continuous Improvement
2 11 (42.31%) ITIL
2 11 (42.31%) ITSM
3 10 (38.46%) Problem Management
4 9 (34.62%) Service Delivery
5 8 (30.77%) Agile
6 7 (26.92%) Incident Management
6 7 (26.92%) Problem-Solving
7 6 (23.08%) Roadmaps
8 5 (19.23%) Asset Management
8 5 (19.23%) Customer Experience
9 4 (15.38%) Change Management
9 4 (15.38%) Supplier Management
10 3 (11.54%) Artificial Intelligence
10 3 (11.54%) Benchmarking
10 3 (11.54%) ERP
10 3 (11.54%) Operations Management
10 3 (11.54%) Proactive Management
10 3 (11.54%) Stakeholder Management
Programming Languages
1 2 (7.69%) SQL
Qualifications
1 3 (11.54%) CCNA
1 3 (11.54%) CCNP
1 3 (11.54%) Cisco Certification
2 2 (7.69%) CCDA
3 1 (3.85%) SC Cleared
3 1 (3.85%) Security Cleared
Quality Assurance & Compliance
1 3 (11.54%) QA
System Software
1 3 (11.54%) Active Directory
Systems Management
1 2 (7.69%) Kubernetes
Vendors
1 5 (19.23%) ServiceNow
2 3 (11.54%) Cisco
2 3 (11.54%) Lotus
2 3 (11.54%) Microsoft
3 2 (7.69%) Avaya
3 2 (7.69%) CheckPoint
3 2 (7.69%) F5
3 2 (7.69%) Juniper
3 2 (7.69%) Palo Alto
4 1 (3.85%) Meraki