Chat Support Jobs in England

Chat Support
UK > England

The following table provides summary statistics for permanent job vacancies advertised in England with a requirement for Chat Support skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Chat Support over the 6 months to 23 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
23 May 2024
Same period 2023 Same period 2022
Rank 811 904 1154
Rank change year-on-year +93 +250 -301
Permanent jobs citing Chat Support 18 22 19
As % of all permanent jobs advertised in England 0.021% 0.025% 0.014%
As % of the Processes & Methodologies category 0.024% 0.026% 0.014%
Number of salaries quoted 18 21 19
10th Percentile £21,250 - £30,000
25th Percentile £22,000 £23,500 £35,750
Median annual salary (50th Percentile) £25,750 £24,000 £37,500
Median % change year-on-year +7.29% -36.00% -29.25%
75th Percentile £30,500 £32,500 £41,750
90th Percentile £32,000 £41,500 -
UK median annual salary £25,750 £24,000 £37,000
% change year-on-year +7.29% -35.14% -30.19%

All Process and Methodology Skills
England

Chat Support is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in England with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 73,974 83,734 131,985
As % of all permanent jobs advertised in England 84.66% 95.60% 95.89%
Number of salaries quoted 54,131 49,663 73,196
10th Percentile £29,000 £34,324 £33,500
25th Percentile £40,000 £46,125 £44,000
Median annual salary (50th Percentile) £55,000 £62,500 £60,000
Median % change year-on-year -12.00% +4.17% +9.09%
75th Percentile £73,000 £82,500 £80,000
90th Percentile £93,750 £102,500 £97,500
UK median annual salary £55,000 £61,000 £60,000
% change year-on-year -9.84% +1.67% +9.09%

Chat Support
Job Vacancy Trend in England

Job postings citing Chat Support as a proportion of all IT jobs advertised in England.

Job vacancy trend for Chat Support in England

Chat Support
Salary Trend in England

3-month moving average salary quoted in jobs citing Chat Support in England.

Salary trend for Chat Support in England

Chat Support
Salary Histogram in England

Salary distribution for jobs citing Chat Support in England over the 6 months to 23 May 2024.

Salary histogram for Chat Support in England

Chat Support
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Chat Support within the England region over the 6 months to 23 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North of England - 9 £22,500 - 3
North West - 5 £22,000 - 3
East of England +11 4 £31,000 -8.82% 2
North East - 4 £22,500 -
London - 4 £26,000 -
Midlands - 1 £25,500 - 1
West Midlands - 1 £25,500 - 1
Chat Support
UK

Chat Support
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (44.44%) Microsoft Exchange
2 2 (11.11%) Skype for Business
Applications
1 5 (27.78%) Microsoft Office
2 1 (5.56%) Chatbot
Cloud Services
1 8 (44.44%) Microsoft 365
2 3 (16.67%) SaaS
3 2 (11.11%) Mimecast
3 2 (11.11%) WhatsApp
4 1 (5.56%) Azure
4 1 (5.56%) Entra ID
Communications & Networking
1 4 (22.22%) Firewall
1 4 (22.22%) LAN
1 4 (22.22%) Network Security
1 4 (22.22%) WAN
1 4 (22.22%) Wi-Fi
2 2 (11.11%) Skype
2 2 (11.11%) WebEx
General
1 13 (72.22%) Social Skills
2 8 (44.44%) Analytical Skills
3 4 (22.22%) Public Sector
4 3 (16.67%) Finance
5 1 (5.56%) Marketing
5 1 (5.56%) Organisational Skills
5 1 (5.56%) Publishing
Job Titles
1 9 (50.00%) Analyst
2 5 (27.78%) Service Analyst
2 5 (27.78%) Service Desk Analyst
3 4 (22.22%) IT Analyst
3 4 (22.22%) IT Support
3 4 (22.22%) IT Support Analyst
3 4 (22.22%) IT Technician
3 4 (22.22%) Support Analyst
4 1 (5.56%) Email Analyst
4 1 (5.56%) Operations Manager
4 1 (5.56%) Web Analyst
Miscellaneous
1 4 (22.22%) iPad
1 4 (22.22%) Smartphone
2 1 (5.56%) Analytical Mindset
2 1 (5.56%) e-Learning
2 1 (5.56%) Learning Management System
2 1 (5.56%) Onboarding
2 1 (5.56%) Virtual Team
Operating Systems
1 9 (50.00%) Windows
2 4 (22.22%) Windows 10
2 4 (22.22%) Windows Server
3 2 (11.11%) Mac OS X
Processes & Methodologies
1 8 (44.44%) Customer Service
2 7 (38.89%) Problem-Solving
3 4 (22.22%) Change Management
3 4 (22.22%) CRM
3 4 (22.22%) Incident Management
3 4 (22.22%) Infrastructure Engineering
3 4 (22.22%) ITIL
3 4 (22.22%) ITSM
3 4 (22.22%) Service Management
4 3 (16.67%) Time Management
5 2 (11.11%) Service Delivery
6 1 (5.56%) B2B
6 1 (5.56%) B2C
6 1 (5.56%) Continuous Improvement
6 1 (5.56%) E-Commerce
6 1 (5.56%) Performance Metrics
6 1 (5.56%) Process Improvement
6 1 (5.56%) Project Management
6 1 (5.56%) Scrum
6 1 (5.56%) Workflow
Programming Languages
1 1 (5.56%) PowerShell
Quality Assurance & Compliance
1 3 (16.67%) SLA
2 1 (5.56%) GDPR
System Software
1 9 (50.00%) Active Directory
Systems Management
1 4 (22.22%) SCCM
2 1 (5.56%) Microsoft Intune
Vendors
1 16 (88.89%) Microsoft
2 6 (33.33%) Cisco
3 4 (22.22%) Apple
3 4 (22.22%) ServiceNow
4 3 (16.67%) Salesforce
5 1 (5.56%) VMware