Support Engineer Jobs in England

Support Engineer
UK > England

The median Support Engineer salary in England is £32,500 per year according to job vacancies posted during the 6 months to 13 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
13 May 2024
Same period 2023 Same period 2022
Rank 90 150 243
Rank change year-on-year +60 +93 -78
Permanent jobs requiring a Support Engineer 2,437 2,211 2,251
As % of all permanent jobs advertised in England 2.84% 2.45% 1.68%
As % of the Job Titles category 3.01% 2.68% 1.75%
Number of salaries quoted 2,168 1,771 1,993
10th Percentile £24,240 £25,420 £23,800
25th Percentile £26,750 £27,750 £27,000
Median annual salary (50th Percentile) £32,500 £33,500 £33,500
Median % change year-on-year -2.99% - -1.47%
75th Percentile £42,500 £40,250 £43,750
90th Percentile £51,750 £51,250 £57,500
UK median annual salary £32,500 £33,620 £33,750
% change year-on-year -3.33% -0.39% -0.74%

All Permanent IT Job Vacancies
England

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in England with a recognized job title 80,982 82,462 128,831
% of permanent jobs with a recognized job title 94.47% 91.54% 96.08%
Number of salaries quoted 60,404 52,476 75,206
10th Percentile £28,500 £32,500 £32,500
25th Percentile £38,250 £45,000 £43,000
Median annual salary (50th Percentile) £53,500 £60,800 £60,000
Median % change year-on-year -12.01% +1.33% +9.09%
75th Percentile £71,500 £82,500 £80,000
90th Percentile £91,000 £100,000 £97,500
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

Support Engineer
Job Vacancy Trend in England

Job postings that featured Support Engineer in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for Support Engineer in England

Support Engineer
Salary Trend in England

3-month moving average salary quoted in jobs citing Support Engineer in England.

Salary trend for Support Engineer in England

Support Engineer
Salary Histogram in England

Salary distribution for jobs citing Support Engineer in England over the 6 months to 13 May 2024.

Salary histogram for Support Engineer in England

Support Engineer
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the England region over the 6 months to 13 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South East +17 639 £34,500 +9.52% 156
Midlands +64 417 £30,000 - 101
North of England +44 403 £30,000 -3.23% 109
London -8 391 £40,000 +5.26% 132
South West +20 363 £33,000 +1.54% 89
West Midlands +80 231 £30,000 -7.69% 56
East of England +30 219 £31,000 -3.02% 59
East Midlands +33 181 £30,000 +8.11% 45
Yorkshire +70 173 £32,500 +8.33% 31
North West +2 173 £28,250 -7.95% 70
North East +34 57 £32,500 -5.80% 9
Support Engineer
UK

Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 13 May 2024, Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region featuring Support Engineer in the job title.

1 1,305 (53.55%) Windows
2 1,090 (44.73%) Microsoft
3 1,058 (43.41%) Microsoft 365
4 969 (39.76%) Active Directory
5 755 (30.98%) Azure
6 739 (30.32%) Social Skills
7 583 (23.92%) Windows Server
8 499 (20.48%) Customer Service
9 494 (20.27%) Problem-Solving
10 451 (18.51%) Firewall
11 446 (18.30%) VMware
12 406 (16.66%) Microsoft Exchange
13 399 (16.37%) Windows 10
14 391 (16.04%) ITIL
15 370 (15.18%) Microsoft Office
16 326 (13.38%) Degree
17 316 (12.97%) VMware Infrastructure
18 303 (12.43%) Hyper-V
19 296 (12.15%) SQL
20 285 (11.69%) SharePoint
21 280 (11.49%) Microsoft Intune
22 270 (11.08%) Entra ID
22 270 (11.08%) Finance
23 253 (10.38%) Linux
24 241 (9.89%) DNS
25 209 (8.58%) Cisco
25 209 (8.58%) SQL Server
25 209 (8.58%) Driving Licence
26 194 (7.96%) SLA
27 193 (7.92%) Analytical Skills

Support Engineer Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 406 (16.66%) Microsoft Exchange
2 285 (11.69%) SharePoint
3 29 (1.19%) Skype for Business
4 26 (1.07%) Confluence
4 26 (1.07%) IIS
5 25 (1.03%) Exchange Server 2013
6 21 (0.86%) Exchange Server 2010
7 20 (0.82%) Apache
8 14 (0.57%) Exchange Server 2007
9 11 (0.45%) SharePoint 2010
9 11 (0.45%) SharePoint 2013
10 10 (0.41%) CMS
11 6 (0.25%) Exchange Server 2000
11 6 (0.25%) Tomcat
11 6 (0.25%) WordPress
12 4 (0.16%) JBoss
12 4 (0.16%) SAS
12 4 (0.16%) WebSphere
13 2 (0.082%) Blackberry Enterprise Server
13 2 (0.082%) Exchange Server 2003
Applications
1 370 (15.18%) Microsoft Office
2 74 (3.04%) Microsoft Excel
3 25 (1.03%) Microsoft PowerPoint
4 7 (0.29%) Spreadsheet
5 4 (0.16%) Microsoft Project
6 3 (0.12%) SPSS
6 3 (0.12%) Trello
7 2 (0.082%) AutoCAD
7 2 (0.082%) Revit
8 1 (0.041%) MS Visio
Business Applications
1 5 (0.21%) Sage X3
1 5 (0.21%) Salesforce CRM
2 4 (0.16%) Dynamics CRM
3 3 (0.12%) Eikon
4 2 (0.082%) Oracle Receivables
5 1 (0.041%) Carpe Diem
5 1 (0.041%) Elite 3E
5 1 (0.041%) Endur
5 1 (0.041%) Findur
5 1 (0.041%) JDE EnterpriseOne
5 1 (0.041%) Payment Gateway
5 1 (0.041%) Remedy ITSM
5 1 (0.041%) SAP ERP
Cloud Services
1 1,058 (43.41%) Microsoft 365
2 755 (30.98%) Azure
3 270 (11.08%) Entra ID
4 138 (5.66%) AWS
5 107 (4.39%) OneDrive
6 54 (2.22%) GCP
7 51 (2.09%) SaaS
8 42 (1.72%) Mimecast
9 31 (1.27%) Google Workspace
10 29 (1.19%) IaaS
11 26 (1.07%) Dynamics 365
12 24 (0.98%) WhatsApp
13 23 (0.94%) Power Platform
14 21 (0.86%) PaaS
15 11 (0.45%) OpenShift
16 10 (0.41%) Azure Sentinel
17 8 (0.33%) Azure DevOps
17 8 (0.33%) Nutanix
17 8 (0.33%) Power Automate
17 8 (0.33%) Serverless
Communications & Networking
1 451 (18.51%) Firewall
2 241 (9.89%) DNS
3 178 (7.30%) DHCP
4 165 (6.77%) Wi-Fi
5 164 (6.73%) WAN
6 158 (6.48%) LAN
7 156 (6.40%) VPN
8 153 (6.28%) TCP/IP
9 132 (5.42%) Wireless
10 129 (5.29%) VoIP
11 119 (4.88%) SAN
12 106 (4.35%) VLAN
13 59 (2.42%) Remote Desktop
14 57 (2.34%) Internet
15 49 (2.01%) Network Security
16 36 (1.48%) PBX
17 34 (1.40%) Skype
18 32 (1.31%) Cisco IOS
19 25 (1.03%) NAS
20 23 (0.94%) Ethernet
Database & Business Intelligence
1 209 (8.58%) SQL Server
2 75 (3.08%) MySQL
3 57 (2.34%) Amazon RDS
4 35 (1.44%) PostgreSQL
5 19 (0.78%) Relational Database
6 18 (0.74%) MongoDB
7 10 (0.41%) DB2
7 10 (0.41%) MariaDB
8 9 (0.37%) Power BI
9 5 (0.21%) Oracle Database
9 5 (0.21%) SQL Server Analysis Services
9 5 (0.21%) SQL Server Reporting Services
10 4 (0.16%) Azure SQL Database
10 4 (0.16%) Data Lake
10 4 (0.16%) GIS
10 4 (0.16%) SQL Server Integration Services
11 3 (0.12%) Big Data
11 3 (0.12%) EDRMS
11 3 (0.12%) RDBMS
12 2 (0.082%) BusinessObjects
Development Applications
1 66 (2.71%) JIRA
2 16 (0.66%) Bitbucket
3 15 (0.62%) Jenkins
4 14 (0.57%) Eclipse
5 11 (0.45%) IBM UrbanCode
6 10 (0.41%) Git
7 9 (0.37%) Visual Studio
8 4 (0.16%) GitLab
9 3 (0.12%) MSI
9 3 (0.12%) Octopus Deploy
9 3 (0.12%) TeamCity
10 2 (0.082%) HP UFT
10 2 (0.082%) Hudson
10 2 (0.082%) IntelliJ
10 2 (0.082%) JMeter
10 2 (0.082%) LoadRunner
10 2 (0.082%) MSTest
10 2 (0.082%) Selenium
10 2 (0.082%) Team Foundation Server
11 1 (0.041%) Gradle
General
1 739 (30.32%) Social Skills
2 270 (11.08%) Finance
3 193 (7.92%) Analytical Skills
4 137 (5.62%) Telecoms
5 126 (5.17%) Organisational Skills
6 102 (4.19%) Manufacturing
7 89 (3.65%) Law
8 54 (2.22%) Documentation Skills
9 52 (2.13%) Retail
10 45 (1.85%) Banking
11 41 (1.68%) Inclusion and Diversity
11 41 (1.68%) Legal
12 39 (1.60%) Automotive
13 33 (1.35%) Pharmaceutical
14 29 (1.19%) Marketing
14 29 (1.19%) Public Sector
15 25 (1.03%) Military
16 22 (0.90%) Games
17 19 (0.78%) Electronics
18 16 (0.66%) Back Office
Libraries, Frameworks & Software Standards
1 52 (2.13%) .NET
2 46 (1.89%) REST
3 44 (1.81%) Web Services
4 38 (1.56%) SOAP
5 33 (1.35%) CSS
6 30 (1.23%) HTML
7 20 (0.82%) XML
8 13 (0.53%) Ajax
8 13 (0.53%) AngularJS
8 13 (0.53%) JDBC
8 13 (0.53%) ODBC
8 13 (0.53%) XHTML
9 11 (0.45%) JSON
10 9 (0.37%) .NET Framework
10 9 (0.37%) LAPP Stack
10 9 (0.37%) LDAP
11 8 (0.33%) ADSI
11 8 (0.33%) ASP.NET
12 7 (0.29%) React
12 7 (0.29%) XSLT
Miscellaneous
1 209 (8.58%) Driving Licence
2 79 (3.24%) Self-Motivation
3 56 (2.30%) Onboarding
3 56 (2.30%) Replication
4 46 (1.89%) Clustering
4 46 (1.89%) Data Centre
5 45 (1.85%) Management Information System
6 44 (1.81%) Video Conferencing
7 34 (1.40%) Fat Client
7 34 (1.40%) Smartphone
7 34 (1.40%) Thin Client
8 31 (1.27%) Enterprise Storage
8 31 (1.27%) EPoS
9 28 (1.15%) Public Cloud
10 27 (1.11%) CCTV
11 25 (1.03%) Enterprise Software
12 21 (0.86%) iPhone
13 20 (0.82%) Client/Server
13 20 (0.82%) iPad
14 17 (0.70%) Foreign Exchange (FX)
Operating Systems
1 1,305 (53.55%) Windows
2 583 (23.92%) Windows Server
3 399 (16.37%) Windows 10
4 253 (10.38%) Linux
5 137 (5.62%) Mac OS
6 123 (5.05%) Windows Server 2012
7 88 (3.61%) Windows Server 2016
8 81 (3.32%) Windows 7
9 77 (3.16%) Windows Server 2019
10 76 (3.12%) Android
11 69 (2.83%) Apple iOS
12 40 (1.64%) Windows Server 2008
13 38 (1.56%) Unix
14 31 (1.27%) AIX
15 26 (1.07%) Mac OS X
16 21 (0.86%) Windows 8
17 17 (0.70%) CentOS
18 14 (0.57%) Ubuntu
19 11 (0.45%) VMS
20 7 (0.29%) Red Hat Enterprise Linux
Processes & Methodologies
1 499 (20.48%) Customer Service
2 494 (20.27%) Problem-Solving
3 391 (16.04%) ITIL
4 173 (7.10%) Infrastructure Engineering
5 101 (4.14%) Cybersecurity
5 101 (4.14%) Service Delivery
6 90 (3.69%) Continuous Improvement
6 90 (3.69%) Service Management
7 82 (3.36%) Customer Requirements
8 81 (3.32%) Computer Science
9 79 (3.24%) Agile
10 78 (3.20%) Customer Experience
10 78 (3.20%) Incident Management
10 78 (3.20%) Mentoring
11 75 (3.08%) Time Management
12 63 (2.59%) Migration
13 62 (2.54%) Asset Management
14 61 (2.50%) Change Management
15 58 (2.38%) ITSM
16 57 (2.34%) Project Delivery
Programming Languages
1 296 (12.15%) SQL
2 178 (7.30%) PowerShell
3 69 (2.83%) Python
4 67 (2.75%) C#
5 62 (2.54%) Java
6 37 (1.52%) Bash
7 32 (1.31%) VB
8 29 (1.19%) JavaScript
9 28 (1.15%) C++
10 24 (0.98%) C
11 18 (0.74%) T-SQL
12 15 (0.62%) PL/SQL
13 14 (0.57%) Perl
14 11 (0.45%) Groovy
15 10 (0.41%) ActionScript
16 9 (0.37%) PHP
17 7 (0.29%) XPath
18 5 (0.21%) Shell Script
18 5 (0.21%) VBA
19 4 (0.16%) VBScript
Qualifications
1 326 (13.38%) Degree
2 173 (7.10%) Microsoft Certification
3 166 (6.81%) Security Cleared
4 85 (3.49%) SC Cleared
5 83 (3.41%) Cisco Certification
6 79 (3.24%) CCNA
7 73 (3.00%) DBS Check
8 56 (2.30%) Computer Science Degree
9 49 (2.01%) Azure Certification
9 49 (2.01%) ITIL Certification
10 48 (1.97%) MCP
11 45 (1.85%) DV Cleared
12 44 (1.81%) A+ Certification
13 40 (1.64%) Network+ Certification
14 34 (1.40%) HNC
14 34 (1.40%) ITIL Foundation Certificate
15 31 (1.27%) MCSE
16 29 (1.19%) Master's Degree
17 22 (0.90%) MBA
18 20 (0.82%) HND
Quality Assurance & Compliance
1 194 (7.96%) SLA
2 53 (2.17%) GDPR
3 20 (0.82%) Cyber Essentials
4 15 (0.62%) PCI DSS
5 14 (0.57%) ISO/IEC 27001
6 7 (0.29%) QA
7 4 (0.16%) Accessibility
8 3 (0.12%) ISO 9001
9 2 (0.082%) ISO 14001
9 2 (0.082%) NIST
10 1 (0.041%) Cyber Essentials PLUS
10 1 (0.041%) GxP
System Software
1 969 (39.76%) Active Directory
2 316 (12.97%) VMware Infrastructure
3 303 (12.43%) Hyper-V
4 89 (3.65%) VMware ESXi
5 46 (1.89%) vSphere
6 33 (1.35%) XenApp
7 30 (1.23%) Virtual Desktop
8 23 (0.94%) Virtual Machines
9 20 (0.82%) XenDesktop
10 18 (0.74%) Firmware
11 17 (0.70%) Terminal Services
12 14 (0.57%) KVM
13 12 (0.49%) Docker
14 9 (0.37%) OpenSSH
15 8 (0.33%) NFS
15 8 (0.33%) VMware Workstation
16 6 (0.25%) Virtual Servers
16 6 (0.25%) VMware NSX
17 4 (0.16%) Citrix Hypervisor
18 3 (0.12%) GPFS
Systems Management
1 280 (11.49%) Microsoft Intune
2 155 (6.36%) SCCM
3 33 (1.35%) vCenter Server
4 31 (1.27%) Jamf Pro
5 21 (0.86%) Terraform
6 19 (0.78%) Backup Exec
7 17 (0.70%) NetBackup
8 16 (0.66%) Ansible
9 15 (0.62%) Cisco CUCM
10 13 (0.53%) ServiceCenter
10 13 (0.53%) WMI
11 12 (0.49%) Progress Chef
12 11 (0.45%) Autotask
13 10 (0.41%) Failover Clustering
13 10 (0.41%) SCOM
14 9 (0.37%) IBM BigFix
14 9 (0.37%) PowerCLI
15 8 (0.33%) Kubernetes
15 8 (0.33%) Microsoft Data Protection Manager
15 8 (0.33%) SCDPM
Vendors
1 1,090 (44.73%) Microsoft
2 446 (18.30%) VMware
3 209 (8.58%) Cisco
4 188 (7.71%) Citrix
5 134 (5.50%) Apple
6 116 (4.76%) Veeam
7 104 (4.27%) HP
8 77 (3.16%) Dell
9 68 (2.79%) Sophos
10 67 (2.75%) Google
11 63 (2.59%) Oracle
12 47 (1.93%) Meraki
13 43 (1.76%) IBM
14 37 (1.52%) ServiceNow
15 33 (1.35%) Draytek
15 33 (1.35%) Palo Alto
16 32 (1.31%) ConnectWise
16 32 (1.31%) Fortinet
17 28 (1.15%) SolarWinds
18 25 (1.03%) Aruba