Customer Relationship Management Manager
UK

The median Customer Relationship Management Manager salary in the UK is £55,000 per year according to job vacancies posted during the 6 months to 3 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
3 May 2024
Same period 2023 Same period 2022
Rank 839 940 1166
Rank change year-on-year +101 +226 -334
Permanent jobs requiring a CRM Manager 65 53 63
As % of all permanent jobs advertised in the UK 0.066% 0.051% 0.040%
As % of the Job Titles category 0.070% 0.056% 0.042%
Number of salaries quoted 58 41 49
10th Percentile £40,000 £41,250 £42,500
25th Percentile £42,813 £52,500 £55,000
Median annual salary (50th Percentile) £55,000 £60,000 £60,000
Median % change year-on-year -8.33% - +20.00%
75th Percentile £68,750 £71,250 £77,500
90th Percentile £85,000 £87,500 £81,500
UK excluding London median annual salary £48,750 £60,000 £60,000
% change year-on-year -18.75% - +33.33%

All Permanent IT Job Vacancies
UK

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK with a recognized job title 93,314 94,990 150,394
% of permanent jobs with a recognized job title 94.62% 91.53% 96.09%
Number of salaries quoted 66,914 59,752 85,367
10th Percentile £28,500 £32,500 £32,500
25th Percentile £38,500 £45,000 £42,500
Median annual salary (50th Percentile) £52,508 £60,000 £60,000
Median % change year-on-year -12.49% - +9.09%
75th Percentile £71,250 £81,250 £78,750
90th Percentile £90,000 £100,000 £96,250
UK excluding London median annual salary £50,000 £53,000 £50,000
% change year-on-year -5.66% +6.00% +5.26%

CRM Manager
Job Vacancy Trend

Job postings that featured CRM Manager in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for CRM Manager in the UK

CRM Manager
Salary Trend

3-month moving average salary quoted in jobs citing CRM Manager.

Salary trend for CRM Manager in the UK

CRM Manager
Salary Histogram

Salary distribution for jobs citing CRM Manager over the 6 months to 3 May 2024.

Salary histogram for CRM Manager in the UK

CRM Manager
Top 9 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM Manager within the UK over the 6 months to 3 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England +102 63 £55,000 -8.33% 25
Work from Home +100 35 £55,000 -8.33% 10
UK excluding London +30 33 £48,750 -18.75% 18
London +122 29 £55,000 -3.51% 9
South East +8 14 £52,500 -12.50% 3
East of England - 8 £67,500 - 3
South West -17 6 £40,000 -27.27% 4
North West - 5 £41,234 - 5
North of England - 5 £41,234 - 7

CRM Manager Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 3 May 2024, CRM Manager job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring CRM Manager in the job title.

1 65 (100.00%) CRM
2 29 (44.62%) Dynamics CRM
3 28 (43.08%) Microsoft
4 27 (41.54%) Marketing
5 25 (38.46%) Agile
6 23 (35.38%) Salesforce
7 21 (32.31%) Dynamics 365
8 20 (30.77%) Power Platform
9 16 (24.62%) Project Management
10 14 (21.54%) Social Skills
11 12 (18.46%) Power BI
12 11 (16.92%) Problem-Solving
12 11 (16.92%) Degree
12 11 (16.92%) Analytical Skills
13 10 (15.38%) Stakeholder Management
13 10 (15.38%) ERP
14 9 (13.85%) Business Intelligence
14 9 (13.85%) Project Delivery
14 9 (13.85%) Decision-Making
15 8 (12.31%) Microsoft Office
15 8 (12.31%) Data Management
15 8 (12.31%) Salesforce CRM
15 8 (12.31%) Mentoring
15 8 (12.31%) Continuous Improvement
15 8 (12.31%) Customer Engagement
15 8 (12.31%) Analytics
16 6 (9.23%) Product Ownership
16 6 (9.23%) Customer Service
16 6 (9.23%) Roadmaps
16 6 (9.23%) Power Automate

CRM Manager Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (6.15%) Microsoft Exchange
2 1 (1.54%) CMS
Applications
1 8 (12.31%) Microsoft Office
2 2 (3.08%) InDesign
2 2 (3.08%) Microsoft Excel
2 2 (3.08%) Photoshop
Business Applications
1 29 (44.62%) Dynamics CRM
2 8 (12.31%) Salesforce CRM
3 2 (3.08%) NetSuite
3 2 (3.08%) Raiser’s Edge
3 2 (3.08%) SAP CX
4 1 (1.54%) SAP CRM
4 1 (1.54%) Shopify
Cloud Services
1 21 (32.31%) Dynamics 365
2 20 (30.77%) Power Platform
3 6 (9.23%) Azure
3 6 (9.23%) Power Automate
4 5 (7.69%) Azure DevOps
5 3 (4.62%) Google Analytics
5 3 (4.62%) PowerApps
5 3 (4.62%) Snowflake
5 3 (4.62%) Zapier
6 2 (3.08%) Salesforce Service Cloud
6 2 (3.08%) WhatsApp
Communications & Networking
1 5 (7.69%) SMS
2 2 (3.08%) Broadband
2 2 (3.08%) Internet
Database & Business Intelligence
1 12 (18.46%) Power BI
2 3 (4.62%) Data Warehouse
3 2 (3.08%) SQL Server
3 2 (3.08%) SQL Server Reporting Services
4 1 (1.54%) Relational Database
General
1 27 (41.54%) Marketing
2 14 (21.54%) Social Skills
3 11 (16.92%) Analytical Skills
4 6 (9.23%) Finance
5 3 (4.62%) Inclusion and Diversity
5 3 (4.62%) Influencing Skills
6 2 (3.08%) Advertising
6 2 (3.08%) Manufacturing
6 2 (3.08%) Organisational Skills
7 1 (1.54%) Billing
7 1 (1.54%) Games
7 1 (1.54%) Pharmaceutical
7 1 (1.54%) Retail
Libraries, Frameworks & Software Standards
1 1 (1.54%) HTML
Miscellaneous
1 6 (9.23%) Product Ownership
2 5 (7.69%) Educational Technology
3 4 (6.15%) Management Information System
4 3 (4.62%) Marketing Technology
4 3 (4.62%) Social Media
5 1 (1.54%) Algorithms
5 1 (1.54%) Contract for Difference
5 1 (1.54%) Data Structures
5 1 (1.54%) Foreign Exchange (FX)
5 1 (1.54%) Greenfield Project
5 1 (1.54%) Life Science
Processes & Methodologies
1 65 (100.00%) CRM
2 25 (38.46%) Agile
3 16 (24.62%) Project Management
4 11 (16.92%) Problem-Solving
5 10 (15.38%) ERP
5 10 (15.38%) Stakeholder Management
6 9 (13.85%) Business Intelligence
6 9 (13.85%) Decision-Making
6 9 (13.85%) Project Delivery
7 8 (12.31%) Analytics
7 8 (12.31%) Continuous Improvement
7 8 (12.31%) Customer Engagement
7 8 (12.31%) Data Management
7 8 (12.31%) Mentoring
8 6 (9.23%) Customer Service
8 6 (9.23%) Roadmaps
9 5 (7.69%) Customer Experience
9 5 (7.69%) Dashboard Development
9 5 (7.69%) DevOps
9 5 (7.69%) Requirements Gathering
Programming Languages
1 5 (7.69%) SQL
2 3 (4.62%) C#
2 3 (4.62%) JavaScript
2 3 (4.62%) Python
Qualifications
1 11 (16.92%) Degree
2 1 (1.54%) Computer Science Degree
Quality Assurance & Compliance
1 3 (4.62%) GDPR
1 3 (4.62%) PMO
2 2 (3.08%) QA
Systems Management
1 1 (1.54%) Systems Management Server (SMS)
Vendors
1 28 (43.08%) Microsoft
2 23 (35.38%) Salesforce
3 4 (6.15%) Pardot
4 3 (4.62%) Google
5 2 (3.08%) Adobe
5 2 (3.08%) SAP
6 1 (1.54%) Conga
6 1 (1.54%) HubSpot
6 1 (1.54%) Liquidlogic
6 1 (1.54%) Oracle
6 1 (1.54%) Zoho