Period
to 18 September 2020

The following table provides summary statistics for contract job vacancies advertised in Berkshire with a requirement for CRM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited CRM over the 6 months to 18 September 2020 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Customer Relationship Management (CRM)
South East > Berkshire
6 months to
18 Sep 2020
Same period 2019 Same period 2018
Rank 41 50 83
Rank change year-on-year +9 +33 -39
Contract jobs citing CRM 33 156 91
As % of all contract jobs advertised in Berkshire 3.02% 3.73% 2.34%
As % of the Processes & Methodologies category 3.58% 4.24% 2.72%
Number of daily rates quoted 27 91 50
Median daily rate £515 £475 £400
Median daily rate % change year-on-year +8.42% +18.75% -4.48%
10th Percentile £349 £300 £296
90th Percentile £650 £625 £575
South East median daily rate £463 £450 £425
% change year-on-year +2.78% +5.88% +4.62%
Number of hourly rates quoted 0 5 5
Median hourly rate - £20.75 £35.00
Median hourly rate % change year-on-year - -40.71% +6.06%
South East median hourly rate £10.00 £16.50 £34.50
% change year-on-year -39.39% -52.17% +4.55%

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Berkshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Berkshire
Contract vacancies with a requirement for process or methodology skills 921 3,676 3,340
As % of all contract IT jobs advertised in Berkshire 84.42% 87.92% 86.02%
Number of daily rates quoted 513 1,809 1,690
Median daily rate £475 £450 £425
Median daily rate % change year-on-year +5.56% +5.88% -
10th Percentile £265 £279 £250
90th Percentile £638 £601 £575
South East median daily rate £463 £450 £435
% change year-on-year +2.78% +3.45% +4.82%
Number of hourly rates quoted 49 128 77
Median hourly rate £30.00 £35.75 £21.50
Median hourly rate % change year-on-year -16.08% +66.28% +38.71%
10th Percentile £14.20 £12.00 £10.35
90th Percentile £57.50 £82.50 £49.75
Median hourly rate £31.50 £31.50 £25.00
% change year-on-year - +26.00% +19.05%

CRM
Job Vacancy Trend in Berkshire

Job postings citing CRM as a proportion of all IT jobs advertised in Berkshire.

Job vacancy trend for CRM in Berkshire

CRM
Contractor Daily Rate Trend in Berkshire

3-month moving average daily rate quoted in jobs citing CRM in Berkshire.

Daily rate trend for CRM in Berkshire

CRM
Daily Rate Histogram in Berkshire

Daily rate distribution for jobs citing CRM in Berkshire over the 6 months to 18 September 2020.

Daily rate histogram for CRM in Berkshire

CRM
Contractor Hourly Rate Trend in Berkshire

3-month moving average hourly rates quoted in jobs citing CRM in Berkshire.

Hourly rate trend for CRM in Berkshire

CRM
Contract Job Locations in Berkshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CRM within the Berkshire region over the 6 months to 18 September 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading +10 14 £535 +9.74% 4
Newbury +19 6 £325 -5.45% 3
Bracknell +34 3 £550 +83.33%
Slough +24 3 £613 -
CRM
South East

For the 6 months to 18 September 2020, IT contractor jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Berkshire region with a requirement for CRM.

1 19 (57.58%) Dynamics CRM
2 10 (30.30%) Dynamics 365
3 8 (24.24%) SQL
3 8 (24.24%) .NET
3 8 (24.24%) Agile Software Development
3 8 (24.24%) Azure
4 7 (21.21%) Billing
4 7 (21.21%) SQL Server
4 7 (21.21%) Microsoft
5 6 (18.18%) Telecoms
5 6 (18.18%) Migration
5 6 (18.18%) C#
6 5 (15.15%) DevOps
7 4 (12.12%) Business Transformation
7 4 (12.12%) Acceptance Criteria
7 4 (12.12%) HTML
7 4 (12.12%) JavaScript
7 4 (12.12%) SAP
7 4 (12.12%) CSS
7 4 (12.12%) Salesforce.com
8 3 (9.09%) Windows
8 3 (9.09%) Microsoft Excel
8 3 (9.09%) SharePoint
8 3 (9.09%) Visual Studio
8 3 (9.09%) CheckPoint
8 3 (9.09%) Data Modelling
8 3 (9.09%) Broadband
8 3 (9.09%) TDD
8 3 (9.09%) SQL Server Reporting Services
8 3 (9.09%) Project Planning

CRM
Co-occurring IT Skills in Berkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (9.09%) SharePoint
2 1 (3.03%) CMS
Applications
1 3 (9.09%) Microsoft Excel
Business Applications
1 19 (57.58%) Dynamics CRM
2 1 (3.03%) Salesforce.com CRM
2 1 (3.03%) SAP CRM
2 1 (3.03%) SAP ERP
Cloud Services
1 10 (30.30%) Dynamics 365
2 8 (24.24%) Azure
3 3 (9.09%) Power Platform
4 2 (6.06%) Office 365
5 1 (3.03%) AWS
5 1 (3.03%) IaaS
5 1 (3.03%) PaaS
5 1 (3.03%) Power Automate
5 1 (3.03%) PowerApps
5 1 (3.03%) Sumo Logic
Communications & Networking
1 3 (9.09%) Broadband
2 2 (6.06%) Skype
2 2 (6.06%) Unified Communications
3 1 (3.03%) SMS
3 1 (3.03%) VoIP
3 1 (3.03%) VoLTE
3 1 (3.03%) VoWiFi
Database & Business Intelligence
1 7 (21.21%) SQL Server
2 3 (9.09%) SQL Server Reporting Services
3 2 (6.06%) Power BI
3 2 (6.06%) SQL Server Integration Services
4 1 (3.03%) Relational Database
4 1 (3.03%) SQL Server 2014
4 1 (3.03%) SQL Server 2016
Development Applications
1 3 (9.09%) Git (software)
1 3 (9.09%) Team Foundation Server
1 3 (9.09%) Visual Studio
2 1 (3.03%) Cucumber
2 1 (3.03%) JMeter
2 1 (3.03%) Selenium
2 1 (3.03%) SpecFlow
General
1 7 (21.21%) Billing
2 6 (18.18%) Telecoms
3 2 (6.06%) Public Sector
3 2 (6.06%) Retail
4 1 (3.03%) Back Office
4 1 (3.03%) Pharmaceutical
Job Titles
1 9 (27.27%) Architect
2 7 (21.21%) Analyst
3 6 (18.18%) Solutions Architect
4 5 (15.15%) Developer
5 4 (12.12%) Project Manager
6 3 (9.09%) Business Analyst
6 3 (9.09%) CRM Developer
6 3 (9.09%) Data Analyst
7 2 (6.06%) BSS Architect
7 2 (6.06%) BSS Solutions Architect
7 2 (6.06%) CRM Analyst
7 2 (6.06%) CRM Business Analyst
7 2 (6.06%) Dynamics CRM Business Analyst
7 2 (6.06%) Dynamics CRM Developer
7 2 (6.06%) IT Manager
7 2 (6.06%) Sales Analyst
7 2 (6.06%) Sales Business Analyst
7 2 (6.06%) Support Engineer
7 2 (6.06%) Web Developer
8 1 (3.03%) Dynamics CRM Project Manager
Libraries, Frameworks & Software Standards
1 8 (24.24%) .NET
2 4 (12.12%) CSS
2 4 (12.12%) HTML
3 3 (9.09%) .NET Framework
3 3 (9.09%) AngularJS
3 3 (9.09%) jQuery
3 3 (9.09%) React
3 3 (9.09%) WCF
4 2 (6.06%) .NET Core
4 2 (6.06%) Angular 2
4 2 (6.06%) ASP.NET
4 2 (6.06%) CSS3
4 2 (6.06%) HTML5
4 2 (6.06%) LESS
4 2 (6.06%) Twitter Bootstrap
4 2 (6.06%) Web Services
5 1 (3.03%) Middleware
5 1 (3.03%) Reactive Extensions
5 1 (3.03%) SOAP
5 1 (3.03%) XML
Miscellaneous
1 2 (6.06%) Analytical Skills
1 2 (6.06%) Blog
1 2 (6.06%) Management Information System
Operating Systems
1 3 (9.09%) Windows
Processes & Methodologies
1 8 (24.24%) Agile Software Development
2 6 (18.18%) Migration
3 5 (15.15%) DevOps
4 4 (12.12%) Acceptance Criteria
4 4 (12.12%) Business Transformation
5 3 (9.09%) BDD
5 3 (9.09%) Data Cleansing
5 3 (9.09%) Data Migration
5 3 (9.09%) Data Modelling
5 3 (9.09%) Master Data Management
5 3 (9.09%) Problem-Solving
5 3 (9.09%) Project Planning
5 3 (9.09%) Sprint Planning
5 3 (9.09%) Sprint Retrospective
5 3 (9.09%) Sprint Review
5 3 (9.09%) TDD
5 3 (9.09%) Thought Leadership
6 2 (6.06%) Configure, Price, Quote (CPQ)
6 2 (6.06%) Mentoring
6 2 (6.06%) Typography
Programming Languages
1 8 (24.24%) SQL
2 6 (18.18%) C#
3 4 (12.12%) JavaScript
4 2 (6.06%) PowerShell
4 2 (6.06%) T-SQL
5 1 (3.03%) Apex Code
5 1 (3.03%) C
5 1 (3.03%) TypeScript
Qualifications
1 3 (9.09%) Degree
2 1 (3.03%) Computer Science Degree
2 1 (3.03%) ISEB
2 1 (3.03%) ISTQB
2 1 (3.03%) MCITP
2 1 (3.03%) Microsoft Certification
2 1 (3.03%) SC Cleared
2 1 (3.03%) Security Cleared
Quality Assurance & Compliance
1 1 (3.03%) PMO
1 1 (3.03%) SLA
Vendors
1 7 (21.21%) Microsoft
2 4 (12.12%) Salesforce.com
2 4 (12.12%) SAP
3 3 (9.09%) CheckPoint
4 2 (6.06%) Oracle
4 2 (6.06%) Remedy
5 1 (3.03%) Anaplan
5 1 (3.03%) Callidus
5 1 (3.03%) Cisco
5 1 (3.03%) DocuSign
5 1 (3.03%) Google
5 1 (3.03%) Huawei
5 1 (3.03%) Sage