Period
to 23 April 2019

The following table provides summary statistics for contract job vacancies advertised in Berkshire with a requirement for CRM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited CRM over the 6 months to 23 April 2019 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Customer Relationship Management (CRM)
South East > Berkshire
6 months to
23 Apr 2019
Same period 2018 Same period 2017
Rank 41 61 35
Rank change year-on-year +20 -26 -10
Contract jobs citing CRM 184 123 194
As % of all contract IT jobs advertised in Berkshire 4.26% 3.06% 5.05%
As % of the Processes & Methodologies category 4.91% 3.60% 6.09%
Number of daily rates quoted 107 96 91
Berkshire median daily rate £488 £380 £425
Median daily rate % change year-on-year +28.29% -10.59% -
10th Percentile £358 £313 £180
90th Percentile £625 £550 £525
South East median daily rate £475 £425 £425
% change year-on-year +11.76% - +6.25%
Number of hourly rates quoted 4 4 4
Berkshire median hourly rate £36.25 £11.50 £50.50
Median hourly rate % change year-on-year +215.22% -77.23% +260.71%
10th Percentile £33.60 £11.25 £23.70
90th Percentile £47.82 £12.28 £57.50
South East median hourly rate £34.50 £14.00 £34.00
% change year-on-year +146.43% -58.82% +54.55%

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Berkshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Berkshire
Contract vacancies with a requirement for process or methodology skills 3,746 3,413 3,185
As % of all contract IT jobs advertised in Berkshire 86.71% 84.77% 82.99%
Number of daily rates quoted 1,778 1,714 1,526
Berkshire median daily rate £450 £425 £417
Median daily rate % change year-on-year +5.88% +1.92% +4.25%
10th Percentile £300 £300 £250
90th Percentile £605 £590 £564
South East median daily rate £450 £425 £415
% change year-on-year +5.88% +2.41% +3.75%
Number of hourly rates quoted 106 81 122
Berkshire median hourly rate £17.50 £15.00 £15.25
Median hourly rate % change year-on-year +16.67% -1.64% -7.58%
10th Percentile £12.00 £8.00 £12.00
90th Percentile £48.00 £47.50 £54.50
South East median hourly rate £24.91 £21.00 £22.52
% change year-on-year +18.62% -6.75% -15.97%

CRM
Job Vacancy Trend in Berkshire

Job postings citing CRM as a percentage of all IT jobs advertised in Berkshire.

Job vacancy trend for CRM in Berkshire

CRM
Contractor Daily Rate Trend in Berkshire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing CRM in Berkshire.

Contractor daily rate trend for CRM in Berkshire

CRM
Contractor Daily Rate Histogram in Berkshire

The daily rate distribution of IT jobs citing CRM in Berkshire over the 6 months to 23 April 2019.

Contractor daily rate histogram for CRM in Berkshire

CRM
Contractor Hourly Rate Trend in Berkshire

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing CRM in Berkshire.

Contractor hourly rate trend for CRM in Berkshire

CRM
Contractor Hourly Rate Histogram in Berkshire

The hourly rate distribution of IT jobs citing CRM in Berkshire over the 6 months to 23 April 2019.

Contractor hourly rate histogram for CRM in Berkshire

CRM
Contract Job Locations in Berkshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CRM within the Berkshire region over the 6 months to 23 April 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading +1 84 £500 +33.33% 5
Newbury +17 16 £438 +29.63% 5
Maidenhead +9 16 £531 +59.77% 3
Bracknell -3 12 £400 -0.93% 1
Slough -13 4 £425 -5.56%
Wokingham -7 1 - -
CRM
South East

For the 6 months to 23 April 2019, IT contractor jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Berkshire region with a requirement for CRM.

1 58 (31.52%) Dynamics CRM
2 45 (24.46%) Salesforce.com
3 41 (22.28%) Microsoft
4 37 (20.11%) Telecoms
5 36 (19.57%) Microsoft Azure
6 30 (16.30%) Agile Software Development
7 27 (14.67%) Oracle
8 26 (14.13%) Billing
9 25 (13.59%) Marketing
9 25 (13.59%) Analytics
10 22 (11.96%) Finance
10 22 (11.96%) SQL
11 21 (11.41%) SharePoint
11 21 (11.41%) Dynamics 365
12 19 (10.33%) DevOps
12 19 (10.33%) C#
13 17 (9.24%) B2C
13 17 (9.24%) Security Cleared
14 16 (8.70%) .NET
14 16 (8.70%) Web Services
15 15 (8.15%) Digital Marketing
15 15 (8.15%) Acceptance Criteria
16 14 (7.61%) Java
17 13 (7.07%) Project Management
17 13 (7.07%) Digital Transformation Programme
17 13 (7.07%) Customer Requirements
17 13 (7.07%) SC Cleared
18 12 (6.52%) Configure, Price, Quote (CPQ)
18 12 (6.52%) SQL Server
18 12 (6.52%) Active Directory

CRM
Co-occurring IT Skills in Berkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 21 (11.41%) SharePoint
2 7 (3.80%) CMS
3 6 (3.26%) Drupal
4 4 (2.17%) SharePoint Server
5 3 (1.63%) Oracle SOA Suite
6 2 (1.09%) ArcGIS
6 2 (1.09%) Oracle Service Bus
6 2 (1.09%) SAS
6 2 (1.09%) WebLogic
7 1 (0.54%) Exchange Server 2013
7 1 (0.54%) MS Exchange
7 1 (0.54%) MS Project Server
Applications
1 9 (4.89%) MS Visio
2 8 (4.35%) Microsoft Excel
3 6 (3.26%) Microsoft PowerPoint
4 5 (2.72%) Microsoft Office
Business Applications
1 58 (31.52%) Dynamics CRM
2 12 (6.52%) Oracle CRM
3 8 (4.35%) CSG Singleview
3 8 (4.35%) Dynamics AX
4 6 (3.26%) Dynamics NAV
4 6 (3.26%) Salesforce.com CRM
5 5 (2.72%) Oracle CRM On Demand
6 3 (1.63%) NetSuite
6 3 (1.63%) Oracle EBS
7 2 (1.09%) Dynamics GP
8 1 (0.54%) Data Workbench
8 1 (0.54%) Oracle ERP
8 1 (0.54%) SAP CRM
8 1 (0.54%) SAP ERP
8 1 (0.54%) SAP EWM
8 1 (0.54%) SAP PP
8 1 (0.54%) SAP S/4HANA
Cloud Services
1 36 (19.57%) Microsoft Azure
2 21 (11.41%) Dynamics 365
3 8 (4.35%) IaaS
3 8 (4.35%) PaaS
4 7 (3.80%) Amazon AWS
4 7 (3.80%) Azure Active Directory
5 6 (3.26%) Salesforce Sales Cloud
6 5 (2.72%) Salesforce Service Cloud
7 4 (2.17%) SaaS
8 3 (1.63%) Azure Data Factory
8 3 (1.63%) Google Analytics
8 3 (1.63%) Office 365
8 3 (1.63%) Oracle Service Cloud
9 2 (1.09%) Amazon EC2
9 2 (1.09%) CloudFront
9 2 (1.09%) MailChimp
9 2 (1.09%) Route 53
9 2 (1.09%) Silverpop
10 1 (0.54%) Adobe Analytics
10 1 (0.54%) Cloud Computing
Communications & Networking
1 4 (2.17%) Internet
2 1 (0.54%) CTI
2 1 (0.54%) Ethernet
2 1 (0.54%) H.323
2 1 (0.54%) Megaco
2 1 (0.54%) MGCP
2 1 (0.54%) PBX
2 1 (0.54%) Softphone
2 1 (0.54%) Unified Communications
2 1 (0.54%) VoIP
2 1 (0.54%) Wireshark
Database & Business Intelligence
1 12 (6.52%) SQL Server
2 3 (1.63%) Data Mining
2 3 (1.63%) GIS
2 3 (1.63%) MariaDB
2 3 (1.63%) MySQL
2 3 (1.63%) Power BI
3 2 (1.09%) Data Lake
3 2 (1.09%) Data Warehouse
3 2 (1.09%) Geospatial Data
3 2 (1.09%) Oracle ODI
4 1 (0.54%) Big Data
4 1 (0.54%) BusinessObjects
4 1 (0.54%) BusinessObjects Business Intelligence
4 1 (0.54%) BusinessObjects XI
4 1 (0.54%) Data Mart
4 1 (0.54%) Oracle Database
4 1 (0.54%) QlikView
4 1 (0.54%) Relational Database
4 1 (0.54%) SQL Server 2012
Development Applications
1 10 (5.43%) JIRA
2 8 (4.35%) Visual Studio
3 7 (3.80%) Team Foundation Server
4 5 (2.72%) SQL Server Management Studio (SSMS)
5 4 (2.17%) Rational Rose
6 3 (1.63%) Eclipse
6 3 (1.63%) Git (software)
6 3 (1.63%) Jenkins
6 3 (1.63%) PhpStorm
7 2 (1.09%) Cucumber
7 2 (1.09%) Gatling
7 2 (1.09%) Geb
7 2 (1.09%) JUnit
7 2 (1.09%) Oracle APEX
7 2 (1.09%) Selenium
7 2 (1.09%) Visual Studio Team System
8 1 (0.54%) MSTest
8 1 (0.54%) NUnit
8 1 (0.54%) Subversion
8 1 (0.54%) TeamCity
General
1 37 (20.11%) Telecoms
2 26 (14.13%) Billing
3 25 (13.59%) Marketing
4 22 (11.96%) Finance
5 9 (4.89%) Retail
6 5 (2.72%) Pharmaceutical
7 3 (1.63%) Legal
8 1 (0.54%) Automotive
8 1 (0.54%) Games
8 1 (0.54%) General Ledger
8 1 (0.54%) Manufacturing
8 1 (0.54%) Military
Job Titles
1 34 (18.48%) Architect
2 31 (16.85%) Developer
3 30 (16.30%) Analyst
4 21 (11.41%) Solutions Architect
5 18 (9.78%) Business Analyst
6 17 (9.24%) Consultant
6 17 (9.24%) Project Manager
7 14 (7.61%) CRM Manager
8 10 (5.43%) BSS Architect
9 9 (4.89%) BSS Solutions Architect
9 9 (4.89%) CRM Analyst
9 9 (4.89%) Designer
9 9 (4.89%) Salesforce Architect
9 9 (4.89%) Technical Architect
10 8 (4.35%) CRM Consultant
10 8 (4.35%) Dynamics CRM Consultant
10 8 (4.35%) Solutions Designer
11 7 (3.80%) CRM Architect
11 7 (3.80%) Salesforce Technical Architect
12 6 (3.26%) Azure DevOps
Libraries, Frameworks & Software Standards
1 16 (8.70%) .NET
1 16 (8.70%) Web Services
2 12 (6.52%) JSON
3 11 (5.98%) HTML
4 10 (5.43%) ASP.NET
4 10 (5.43%) XML
5 8 (4.35%) Visualforce
6 7 (3.80%) CSS
7 6 (3.26%) jQuery
8 5 (2.72%) Flash
8 5 (2.72%) SOAP
8 5 (2.72%) XML Schema
9 4 (2.17%) Middleware
10 3 (1.63%) .NET Framework
10 3 (1.63%) Oracle Fusion
10 3 (1.63%) REST
10 3 (1.63%) RESTful
10 3 (1.63%) Twitter Bootstrap
11 2 (1.09%) AngularJS
11 2 (1.09%) Entity Framework
Miscellaneous
1 9 (4.89%) Analytical Skills
2 8 (4.35%) Greenfield Project
3 7 (3.80%) Social Media
4 5 (2.72%) Enterprise Software
4 5 (2.72%) NGOSS
5 4 (2.17%) Smartphone
6 3 (1.63%) User Experience
6 3 (1.63%) Virtual Team
7 2 (1.09%) Management Information System
8 1 (0.54%) Analytical Mindset
8 1 (0.54%) Data Centre
8 1 (0.54%) FMCG
8 1 (0.54%) IVR
8 1 (0.54%) Mobile App
8 1 (0.54%) PMI
8 1 (0.54%) Self-Motivation
Operating Systems
1 3 (1.63%) Linux
2 2 (1.09%) Windows
2 2 (1.09%) Windows Server
Processes & Methodologies
1 30 (16.30%) Agile Software Development
2 25 (13.59%) Analytics
3 19 (10.33%) DevOps
4 17 (9.24%) B2C
5 15 (8.15%) Acceptance Criteria
5 15 (8.15%) Digital Marketing
6 13 (7.07%) Customer Requirements
6 13 (7.07%) Digital Transformation Programme
6 13 (7.07%) Project Management
7 12 (6.52%) Configure, Price, Quote (CPQ)
7 12 (6.52%) E-Commerce
7 12 (6.52%) eTOM
7 12 (6.52%) Migration
7 12 (6.52%) SEO
8 11 (5.98%) Continuous Improvement
9 10 (5.43%) ERP
10 9 (4.89%) Business Intelligence
10 9 (4.89%) Workshop Facilitation
11 8 (4.35%) Business Transformation
11 8 (4.35%) Stakeholder Management
Programming Languages
1 22 (11.96%) SQL
2 19 (10.33%) C#
3 14 (7.61%) Java
4 11 (5.98%) JavaScript
5 8 (4.35%) Apex Code
5 8 (4.35%) PHP
6 7 (3.80%) PowerShell
7 4 (2.17%) C++
7 4 (2.17%) VB
8 3 (1.63%) PL/SQL
9 2 (1.09%) ABAP
9 2 (1.09%) C
9 2 (1.09%) Groovy
9 2 (1.09%) Scala
9 2 (1.09%) T-SQL
9 2 (1.09%) VBA
9 2 (1.09%) XQuery
10 1 (0.54%) VB.NET
Qualifications
1 17 (9.24%) Security Cleared
2 13 (7.07%) SC Cleared
3 9 (4.89%) Degree
3 9 (4.89%) MBA
4 6 (3.26%) BPSS Clearance
4 6 (3.26%) PMI Certification
4 6 (3.26%) PMP
5 2 (1.09%) DV Cleared
5 2 (1.09%) ISEB
6 1 (0.54%) Master's Degree
6 1 (0.54%) OCP
6 1 (0.54%) Oracle Certification
6 1 (0.54%) TOGAF Certification
Quality Assurance & Compliance
1 4 (2.17%) Data Quality
2 2 (1.09%) PMO
2 2 (1.09%) QA
2 2 (1.09%) SLA
3 1 (0.54%) GDPR
3 1 (0.54%) Sarbanes-Oxley
System Software
1 12 (6.52%) Active Directory
2 3 (1.63%) Docker
3 2 (1.09%) Virtual Machines
3 2 (1.09%) vSphere
Systems Management
1 5 (2.72%) HP ALM
2 2 (1.09%) vCenter Server
3 1 (0.54%) Cisco CUCM
3 1 (0.54%) EMC NetWorker
3 1 (0.54%) HP Quality Center
Vendors
1 45 (24.46%) Salesforce.com
2 41 (22.28%) Microsoft
3 27 (14.67%) Oracle
4 7 (3.80%) SAP
5 5 (2.72%) HP
5 5 (2.72%) Serena
6 4 (2.17%) Casewise
6 4 (2.17%) Pega
7 3 (1.63%) Google
8 2 (1.09%) Atlassian
8 2 (1.09%) Autodesk
8 2 (1.09%) ESRI
8 2 (1.09%) Infor
8 2 (1.09%) JD Edwards
8 2 (1.09%) VMware
9 1 (0.54%) Genesys
9 1 (0.54%) Intel
9 1 (0.54%) Pardot
9 1 (0.54%) ServiceNow
9 1 (0.54%) Tealium