Period
to 21 July 2018

The following table provides summary statistics for contract job vacancies advertised in Berkshire with a requirement for CRM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited CRM over the 6 months to 21 July 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Customer Relationship Management (CRM)
South East > Berkshire
6 months to
21 Jul 2018
Same period 2017 Same period 2016
Rank 69 37 34
Rank change year-on-year -32 -3 +19
Contract jobs citing CRM 104 155 236
As % of all contract IT jobs advertised in Berkshire 2.60% 4.07% 4.82%
As % of the Processes & Methodologies category 3.05% 4.96% 5.90%
Number of daily rates quoted 58 82 135
Berkshire median daily rate £395 £425 £425
Median daily rate % change year-on-year -7.06% - +12.51%
10th Percentile £313 £225 £248
90th Percentile £575 £525 £538
South East median daily rate £425 £420 £413
% change year-on-year +1.19% +1.82% +3.13%
Number of hourly rates quoted 7 5 2
Berkshire median hourly rate £12.50 £46.00 £14.00
Median hourly rate % change year-on-year -72.83% +228.57% -22.22%
South East median hourly rate £21.75 £31.25 £19.00
% change year-on-year -30.40% +64.47% -26.21%

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Berkshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Berkshire
Contract vacancies with a requirement for process or methodology skills 3,414 3,127 4,000
As % of all contract IT jobs advertised in Berkshire 85.50% 82.16% 81.62%
Number of daily rates quoted 1,728 1,499 2,129
Berkshire median daily rate £425 £425 £408
Median daily rate % change year-on-year - +4.29% +8.67%
10th Percentile £274 £250 £256
90th Percentile £588 £575 £550
South East median daily rate £438 £420 £400
% change year-on-year +4.17% +5.00% +5.26%
Number of hourly rates quoted 82 131 123
Berkshire median hourly rate £22.00 £15.00 £16.00
Median hourly rate % change year-on-year +46.67% -6.25% -27.27%
10th Percentile £8.00 £11.72 £10.60
90th Percentile £49.88 £40.50 £43.28
South East median hourly rate £25.12 £19.90 £24.00
% change year-on-year +26.23% -17.08% +11.37%

CRM
Job Vacancy Trend in Berkshire

Job postings citing CRM as a percentage of all IT jobs advertised in Berkshire.

Job vacancy trend for CRM in Berkshire

CRM
Contractor Daily Rate Trend in Berkshire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing CRM in Berkshire.

Contractor daily rate trend for CRM in Berkshire

CRM
Contractor Daily Rate Histogram in Berkshire

The daily rate distribution of IT jobs citing CRM in Berkshire over the 6 months to 21 July 2018.

Contractor daily rate histogram for CRM in Berkshire

CRM
Contractor Hourly Rate Trend in Berkshire

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing CRM in Berkshire.

Contractor hourly rate trend for CRM in Berkshire

CRM
Contractor Hourly Rate Histogram in Berkshire

The hourly rate distribution of IT jobs citing CRM in Berkshire over the 6 months to 21 July 2018.

Contractor hourly rate histogram for CRM in Berkshire

CRM
Contract Job Locations in Berkshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CRM within the Berkshire region over the 6 months to 21 July 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading -29 30 £388 -4.62% 20
Maidenhead +5 19 £563 +40.63% 4
Newbury -13 9 £338 -3.57% 3
Slough -20 9 £450 +5.88% 2
Bracknell +2 5 £408 +129.58% 4
Wokingham -6 5 £355 +1.43% 2
Windsor -6 1 £325 -23.53%
CRM
South East

For the 6 months to 21 July 2018, IT contractor jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Berkshire region with a requirement for CRM.

1 30 (28.85%) Salesforce.com
2 27 (25.96%) Agile Software Development
3 23 (22.12%) Marketing
4 18 (17.31%) Project Management
4 18 (17.31%) Finance
4 18 (17.31%) SQL
5 17 (16.35%) .NET
5 17 (16.35%) C#
5 17 (16.35%) Microsoft
5 17 (16.35%) Analytics
6 16 (15.38%) Stakeholder Management
7 15 (14.42%) Oracle
7 15 (14.42%) Dynamics CRM
7 15 (14.42%) Analytical Skills
8 13 (12.50%) JavaScript
8 13 (12.50%) ASP.NET
9 12 (11.54%) CMS
9 12 (11.54%) Degree
10 11 (10.58%) Telecoms
10 11 (10.58%) Problem-Solving
11 10 (9.62%) User Experience
11 10 (9.62%) SOAP
11 10 (9.62%) Microsoft Office
11 10 (9.62%) Billing
12 9 (8.65%) RESTful
12 9 (8.65%) HTML
12 9 (8.65%) Photoshop
12 9 (8.65%) Microsoft Excel
12 9 (8.65%) SharePoint
12 9 (8.65%) Adobe

CRM
Co-occurring IT Skills in Berkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (11.54%) CMS
2 9 (8.65%) SharePoint
3 6 (5.77%) Drupal
3 6 (5.77%) WordPress
4 2 (1.92%) Oracle Workflow
5 1 (0.96%) SAS
5 1 (0.96%) Skype for Business
Applications
1 10 (9.62%) Microsoft Office
2 9 (8.65%) Microsoft Excel
2 9 (8.65%) Photoshop
3 6 (5.77%) Microsoft PowerPoint
4 2 (1.92%) MS Visio
5 1 (0.96%) SPSS
Business Applications
1 15 (14.42%) Dynamics CRM
2 9 (8.65%) Adobe Campaign
3 6 (5.77%) Oracle CRM
4 3 (2.88%) Oracle BRM
4 3 (2.88%) Sage 200
4 3 (2.88%) Sage CRM
5 2 (1.92%) Cognos TM1
5 2 (1.92%) Eloqua
6 1 (0.96%) Dynamics AX
6 1 (0.96%) Oracle Payables
6 1 (0.96%) Salesforce.com CRM
6 1 (0.96%) SAP CO
6 1 (0.96%) SAP CRM
6 1 (0.96%) SAP FI
6 1 (0.96%) SAP FI/CO
6 1 (0.96%) SAP SD
Cloud Services
1 6 (5.77%) Adobe Analytics
2 4 (3.85%) Dynamics 365
3 3 (2.88%) Microsoft Azure
4 2 (1.92%) Oracle Service Cloud
4 2 (1.92%) SaaS
5 1 (0.96%) Amazon AWS
5 1 (0.96%) CloudSense
5 1 (0.96%) IBM Blueworks
Communications & Networking
1 7 (6.73%) Internet
2 1 (0.96%) Broadband
2 1 (0.96%) Ethernet
2 1 (0.96%) Intranet
2 1 (0.96%) MPLS
2 1 (0.96%) Skype
2 1 (0.96%) SMS
2 1 (0.96%) Unified Communications
Database & Business Intelligence
1 8 (7.69%) SQL Server
2 5 (4.81%) Relational Database
3 4 (3.85%) Oracle Database
3 4 (3.85%) Oracle Database 10g
3 4 (3.85%) Oracle Database 12c
4 3 (2.88%) Power BI
4 3 (2.88%) SQL Server Integration Services
4 3 (2.88%) SQL Server Reporting Services
5 2 (1.92%) BusinessObjects Business Intelligence
5 2 (1.92%) OLTP
5 2 (1.92%) Oracle Reports
6 1 (0.96%) Base SAS
6 1 (0.96%) Big Data
6 1 (0.96%) Data Warehouse
6 1 (0.96%) Qlik Sense
6 1 (0.96%) SAS Enterprise Guide
Development Applications
1 6 (5.77%) Visual Studio
2 5 (4.81%) SQL Server Management Studio (SSMS)
2 5 (4.81%) Team Foundation Server
3 2 (1.92%) JIRA
3 2 (1.92%) Oracle Forms
4 1 (0.96%) Axure RP
4 1 (0.96%) MSTest
4 1 (0.96%) Visual Studio Team System
General
1 23 (22.12%) Marketing
2 18 (17.31%) Finance
3 11 (10.58%) Telecoms
4 10 (9.62%) Billing
5 7 (6.73%) Retail
6 5 (4.81%) Games
7 4 (3.85%) Legal
7 4 (3.85%) Pharmaceutical
8 2 (1.92%) Advertising
8 2 (1.92%) Banking
9 1 (0.96%) Automotive
9 1 (0.96%) French Language
9 1 (0.96%) German Language
9 1 (0.96%) Law
9 1 (0.96%) Manufacturing
Job Titles
1 24 (23.08%) Developer
2 19 (18.27%) Project Manager
3 17 (16.35%) Analyst
4 12 (11.54%) Digital Project Manager
5 10 (9.62%) Business Analyst
5 10 (9.62%) CRM Developer
6 8 (7.69%) CRM Manager
7 7 (6.73%) Programme Manager
8 6 (5.77%) Administrator
8 6 (5.77%) Architect
8 6 (5.77%) CRM Programme Manager
8 6 (5.77%) Transformation Manager
8 6 (5.77%) Transformation Programme Manager
9 5 (4.81%) C# Developer
9 5 (4.81%) CRM Specialist
9 5 (4.81%) Microsoft Developer
10 4 (3.85%) .NET Developer
10 4 (3.85%) C# .NET Developer
11 3 (2.88%) BSS Architect
11 3 (2.88%) BSS Solutions Architect
Libraries, Frameworks & Software Standards
1 17 (16.35%) .NET
2 13 (12.50%) ASP.NET
3 10 (9.62%) SOAP
4 9 (8.65%) HTML
4 9 (8.65%) RESTful
5 6 (5.77%) ASP.NET Web API
6 4 (3.85%) Middleware
7 3 (2.88%) .NET Framework
7 3 (2.88%) Web Services
8 2 (1.92%) ASP.NET MVC
8 2 (1.92%) EDI
8 2 (1.92%) Mason
9 1 (0.96%) Velocity
9 1 (0.96%) WAP
9 1 (0.96%) WCF
9 1 (0.96%) XML
Miscellaneous
1 15 (14.42%) Analytical Skills
2 10 (9.62%) User Experience
3 6 (5.77%) Mobile App
3 6 (5.77%) Social Media
4 5 (4.81%) PMI
5 3 (2.88%) Computer Science
5 3 (2.88%) Virtual Team
6 2 (1.92%) Blog
6 2 (1.92%) Graphic Design
6 2 (1.92%) Internet of Things
6 2 (1.92%) Management Information System
6 2 (1.92%) Self-Motivation
6 2 (1.92%) Tandem
7 1 (0.96%) Algorithms
7 1 (0.96%) Distributed Denial-of-Service
7 1 (0.96%) Reference Data
7 1 (0.96%) RIA
Operating Systems
1 1 (0.96%) Linux
1 1 (0.96%) Unix
1 1 (0.96%) Windows
Processes & Methodologies
1 27 (25.96%) Agile Software Development
2 18 (17.31%) Project Management
3 17 (16.35%) Analytics
4 16 (15.38%) Stakeholder Management
5 11 (10.58%) Problem-Solving
6 9 (8.65%) Business Intelligence
7 8 (7.69%) E-Commerce
7 8 (7.69%) PRINCE2
8 7 (6.73%) B2B
8 7 (6.73%) Campaign Management
9 6 (5.77%) Business Analysis
9 6 (5.77%) Content Management
9 6 (5.77%) Data Analysis
9 6 (5.77%) Decision-Making
9 6 (5.77%) Digital Marketing
9 6 (5.77%) Migration
9 6 (5.77%) Regression Testing
9 6 (5.77%) SEO
9 6 (5.77%) User Acceptance Testing
9 6 (5.77%) User Stories
Programming Languages
1 18 (17.31%) SQL
2 17 (16.35%) C#
3 13 (12.50%) JavaScript
4 3 (2.88%) T-SQL
5 2 (1.92%) Data Analysis Expressions (DAX)
6 1 (0.96%) C++
6 1 (0.96%) PL/SQL
6 1 (0.96%) Python
6 1 (0.96%) R
Qualifications
1 12 (11.54%) Degree
2 5 (4.81%) PMI Certification
2 5 (4.81%) PMP
2 5 (4.81%) SC Cleared
2 5 (4.81%) Security Cleared
3 4 (3.85%) DV Cleared
4 3 (2.88%) Master's Degree
4 3 (2.88%) MBA
5 2 (1.92%) MCSE
5 2 (1.92%) Microsoft Certification
6 1 (0.96%) CITP
6 1 (0.96%) ISEB
6 1 (0.96%) ITIL Certification
6 1 (0.96%) PRINCE2 Practitioner
6 1 (0.96%) SAP Certification
Quality Assurance & Compliance
1 4 (3.85%) Data Quality
1 4 (3.85%) QA
2 3 (2.88%) PMO
3 1 (0.96%) COBIT
3 1 (0.96%) GDPR
3 1 (0.96%) GxP
3 1 (0.96%) ISO/IEC 20000
3 1 (0.96%) Sarbanes-Oxley
3 1 (0.96%) SLA
System Software
1 1 (0.96%) Active Directory
Systems Management
1 7 (6.73%) HP ALM
Vendors
1 30 (28.85%) Salesforce.com
2 17 (16.35%) Microsoft
3 15 (14.42%) Oracle
4 9 (8.65%) Adobe
5 7 (6.73%) HP
6 5 (4.81%) Serena
7 4 (3.85%) IBM
7 4 (3.85%) TIBCO
8 3 (2.88%) Sage
8 3 (2.88%) SAP
8 3 (2.88%) Siebel
9 2 (1.92%) Ariba
9 2 (1.92%) Capita
9 2 (1.92%) Cognos
9 2 (1.92%) Tableau
10 1 (0.96%) Cadence
10 1 (0.96%) Casewise
10 1 (0.96%) Concur
10 1 (0.96%) Mitel
10 1 (0.96%) NetApp