Customer Engagement Contracts in Central London

Customer Engagement
London > Central London

The table below provides summary statistics for contract job vacancies advertised in Central London requiring Customer Engagement skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited Customer Engagement over the 6 months leading up to 20 August 2025, comparing them to the same period in the previous two years.

6 months to
20 Aug 2025
Same period 2024 Same period 2023
Rank 119 128 162
Rank change year-on-year +9 +34 +9
DemandTrendContract jobs citing Customer Engagement 15 4 6
As % of all contract jobs advertised in Central London 0.74% 0.17% 0.17%
As % of the Processes & Methodologies category 0.79% 0.19% 0.19%
Number of daily rates quoted 12 2 6
10th Percentile £325 £529 £258
25th Percentile £457 £534 £313
Median daily rate (50th Percentile) £556 £550 £338
Median % change year-on-year +1.14% +62.96% -41.18%
75th Percentile £641 £572 £373
90th Percentile £733 £581 £438
London median daily rate £550 £538 £525
% change year-on-year +2.33% +2.38% -12.50%

All Process and Methodology Skills
Central London

Customer Engagement falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in Central London.

DemandTrendContract vacancies with a requirement for process or methodology skills 1,907 2,109 3,157
As % of all contract IT jobs advertised in Central London 93.80% 91.94% 90.64%
Number of daily rates quoted 1,255 1,428 2,179
10th Percentile £325 £375 £350
25th Percentile £425 £467 £471
Median daily rate (50th Percentile) £550 £575 £600
Median % change year-on-year -4.35% -4.17% +4.35%
75th Percentile £675 £688 £713
90th Percentile £775 £788 £814
London median daily rate £540 £550 £575
% change year-on-year -1.82% -4.35% -
Number of hourly rates quoted 36 20 17
10th Percentile £19.33 £15.80 £14.25
25th Percentile £24.43 £20.43 £15.25
Median hourly rate £29.07 £26.78 £35.00
Median % change year-on-year +8.55% -23.49% -17.65%
75th Percentile £46.15 £65.63 £42.32
90th Percentile £63.75 £137.50 £59.30
London median hourly rate £29.29 £35.00 £40.00
% change year-on-year -16.33% -12.50% +7.47%

Customer Engagement
Job Vacancy Trend in Central London

Job postings citing Customer Engagement as a proportion of all IT jobs advertised in Central London.

Job vacancy trend for Customer Engagement in Central London

Customer Engagement
Daily Rate Trend in Central London

Contractor daily rate distribution trend for jobs in Central London citing Customer Engagement.

Contractor daily rate distribution trend for jobs in Central London citing Customer Engagement

Customer Engagement
Daily Rate Histogram in Central London

Daily rate distribution for jobs citing Customer Engagement in Central London over the 6 months to 20 August 2025.

Daily rate histogram for Customer Engagement in Central London

Customer Engagement
Hourly Rate Trend in Central London

Contractor hourly rate distribution trend for jobs in Central London citing Customer Engagement.

Contractor hourly rate distribution trend for jobs in Central London citing Customer Engagement

Customer Engagement
DemandTrendContract Job Locations in Central London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer Engagement within the Central London region over the 6 months to 20 August 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
DemandTrendContract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
City of London +9 15 £556 +1.14% 53
Southwark - 1 £725 -
Customer Engagement
London

Customer Engagement
Co-occurring Skills and Capabilities in Central London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (13.33%) CMS
1 2 (13.33%) SharePoint
Applications
1 2 (13.33%) Microsoft Office
2 1 (6.67%) Microsoft Excel
Business Applications
1 5 (33.33%) Dynamics CRM
2 1 (6.67%) NetSuite
2 1 (6.67%) Salesforce CRM
Cloud Services
1 5 (33.33%) Power Platform
2 4 (26.67%) Dynamics 365
3 2 (13.33%) Power Automate
3 2 (13.33%) PowerApps
4 1 (6.67%) Azure
4 1 (6.67%) SaaS
4 1 (6.67%) Salesforce Sales Cloud
4 1 (6.67%) Salesforce Service Cloud
4 1 (6.67%) Snowflake
Database & Business Intelligence
1 4 (26.67%) Power BI
2 2 (13.33%) Tableau
3 1 (6.67%) SQL Server Reporting Services
General
1 7 (46.67%) Social Skills
2 6 (40.00%) Marketing
3 3 (20.00%) Banking
3 3 (20.00%) Finance
4 2 (13.33%) Analytical Skills
4 2 (13.33%) International Banking
4 2 (13.33%) Presentation Skills
5 1 (6.67%) Billing
5 1 (6.67%) Documentation Skills
5 1 (6.67%) Legal
5 1 (6.67%) Organisational Skills
Job Titles
1 3 (20.00%) Engagement Manager
2 2 (13.33%) Analyst
2 2 (13.33%) Architect
2 2 (13.33%) Communications Manager
2 2 (13.33%) Consultant
2 2 (13.33%) Customer Communications Manager
2 2 (13.33%) Project Manager
2 2 (13.33%) Salesforce Architect
2 2 (13.33%) Salesforce Solution Architect
2 2 (13.33%) Solutions Architect
3 1 (6.67%) Applications Consultant
3 1 (6.67%) Business Analyst
3 1 (6.67%) Business Engagement Analyst
3 1 (6.67%) Data Analyst
3 1 (6.67%) Data Manager
3 1 (6.67%) Data Scientist
3 1 (6.67%) Engagement Analyst
3 1 (6.67%) Product Owner
3 1 (6.67%) Security Consultant
3 1 (6.67%) Technical Consultant
Libraries, Frameworks & Software Standards
1 1 (6.67%) Lightning Web Components
1 1 (6.67%) Visualforce
Miscellaneous
1 2 (13.33%) Greenfield Project
1 2 (13.33%) Onboarding
2 1 (6.67%) Enterprise Software
2 1 (6.67%) IoT
2 1 (6.67%) Management Information System
2 1 (6.67%) Marketing Technology
2 1 (6.67%) Product Ownership
Operating Systems
1 2 (13.33%) Windows
Processes & Methodologies
1 7 (46.67%) CRM
2 5 (33.33%) Agile
2 5 (33.33%) Business Intelligence
2 5 (33.33%) Migration
3 4 (26.67%) Customer Experience
3 4 (26.67%) Problem-Solving
3 4 (26.67%) Stakeholder Engagement
4 3 (20.00%) Change Management
4 3 (20.00%) Data Governance
4 3 (20.00%) Roadmaps
4 3 (20.00%) Stakeholder Management
5 2 (13.33%) Analytics
5 2 (13.33%) B2B
5 2 (13.33%) Content Management
5 2 (13.33%) Continuous Improvement
5 2 (13.33%) Data Migration
5 2 (13.33%) Digital Engineering
5 2 (13.33%) User Stories
5 2 (13.33%) Validation
5 2 (13.33%) Visualisation
Programming Languages
1 2 (13.33%) SQL
2 1 (6.67%) Apex Code
Qualifications
1 1 (6.67%) CISSP
1 1 (6.67%) TOGAF Certification
Quality Assurance & Compliance
1 3 (20.00%) GDPR
2 1 (6.67%) COBIT
2 1 (6.67%) COSO
2 1 (6.67%) Data Quality
2 1 (6.67%) NIST
2 1 (6.67%) QA
Vendors
1 6 (40.00%) Microsoft
1 6 (40.00%) Salesforce
2 2 (13.33%) Adobe
2 2 (13.33%) Marketo
3 1 (6.67%) Guidewire
3 1 (6.67%) Workday
3 1 (6.67%) Xactly