Customer Engagement Jobs in Central London

Customer Engagement
London > Central London

The table below provides summary statistics for permanent job vacancies advertised in Central London requiring Customer Engagement skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Customer Engagement over the 6 months leading up to 30 May 2025, comparing them to the same period in the previous two years.

6 months to
30 May 2025
Same period 2024 Same period 2023
Rank 138 153 200
Rank change year-on-year +15 +47 +29
Permanent jobs citing Customer Engagement 21 32 44
As % of all permanent jobs advertised in Central London 0.88% 0.85% 0.88%
As % of the Processes & Methodologies category 0.91% 0.92% 0.92%
Number of salaries quoted 20 29 11
10th Percentile - £23,845 £57,500
25th Percentile £62,500 £63,625 £61,073
Median annual salary (50th Percentile) £65,000 £72,500 £62,845
Median % change year-on-year -10.34% +15.36% -3.32%
75th Percentile £74,063 £87,000 £92,500
90th Percentile £107,500 £93,000 £95,000
London median annual salary £65,154 £79,500 £80,000
% change year-on-year -18.05% -0.63% +18.52%

All Process and Methodology Skills
Central London

Customer Engagement falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Central London.

Permanent vacancies with a requirement for process or methodology skills 2,303 3,466 4,767
As % of all permanent jobs advertised in Central London 96.68% 91.81% 94.83%
Number of salaries quoted 1,570 2,631 3,919
10th Percentile £42,500 £40,000 £42,500
25th Percentile £55,000 £52,500 £55,000
Median annual salary (50th Percentile) £75,000 £72,500 £75,000
Median % change year-on-year +3.45% -3.33% +3.45%
75th Percentile £97,500 £95,000 £97,500
90th Percentile £120,000 £112,500 £112,500
London median annual salary £75,000 £70,000 £75,000
% change year-on-year +7.14% -6.67% +7.14%

Customer Engagement
Job Vacancy Trend in Central London

Job postings citing Customer Engagement as a proportion of all IT jobs advertised in Central London.

Job vacancy trend for Customer Engagement in Central London

Customer Engagement
Salary Trend in Central London

3-month moving average salary quoted in jobs citing Customer Engagement in Central London.

Salary trend for Customer Engagement in Central London

Customer Engagement
Salary Histogram in Central London

Salary distribution for jobs citing Customer Engagement in Central London over the 6 months to 30 May 2025.

Salary histogram for Customer Engagement in Central London

Customer Engagement
Job Locations in Central London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Engagement within the Central London region over the 6 months to 30 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
City of London +35 20 £65,000 -10.34% 14
West End of London +5 1 £65,307 - 5
City of Westminster -9 1 £65,307 +31.04% 1
Customer Engagement
London

Customer Engagement
Co-occurring Skills and Capabilities in Central London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (9.52%) SharePoint
Applications
1 11 (52.38%) Microsoft Office
2 1 (4.76%) Chatbot
Business Applications
1 3 (14.29%) Dynamics CRM
Cloud Services
1 6 (28.57%) Dynamics 365
2 5 (23.81%) Azure
3 4 (19.05%) Power Automate
3 4 (19.05%) Power Platform
3 4 (19.05%) PowerApps
4 3 (14.29%) Azure Logic Apps
5 2 (9.52%) SaaS
6 1 (4.76%) Azure DevOps
6 1 (4.76%) Azure Functions
6 1 (4.76%) Azure Service Bus
6 1 (4.76%) Azure WebJobs
6 1 (4.76%) Cloud Computing
6 1 (4.76%) Microsoft 365
6 1 (4.76%) OCI
6 1 (4.76%) Serverless
Database & Business Intelligence
1 3 (14.29%) Power BI
2 1 (4.76%) SQL Server
Development Applications
1 1 (4.76%) Selenium
1 1 (4.76%) Team Foundation Server
General
1 14 (66.67%) Social Skills
2 12 (57.14%) Legal
3 11 (52.38%) Law
4 6 (28.57%) Finance
5 4 (19.05%) Marketing
6 3 (14.29%) Banking
7 2 (9.52%) Analytical Skills
7 2 (9.52%) Public Sector
8 1 (4.76%) Advertising
8 1 (4.76%) Automotive
8 1 (4.76%) Back Office
8 1 (4.76%) Financial Institution
8 1 (4.76%) Games
8 1 (4.76%) Inclusion and Diversity
Job Titles
1 12 (57.14%) Lead
2 11 (52.38%) IT Support
3 3 (14.29%) Developer
4 2 (9.52%) Architect
4 2 (9.52%) Power Platform Developer
4 2 (9.52%) Senior
4 2 (9.52%) Senior Developer
4 2 (9.52%) Solutions Architect
5 1 (4.76%) Analyst
5 1 (4.76%) Azure Developer
5 1 (4.76%) Business Analyst
5 1 (4.76%) CRM Architect
5 1 (4.76%) CRM Developer
5 1 (4.76%) CRM Solutions Architect
5 1 (4.76%) Dynamics CRM Architect
5 1 (4.76%) IT Director
5 1 (4.76%) Microsoft Solutions Architect
5 1 (4.76%) Platform Architect
5 1 (4.76%) Power Platform Architect
5 1 (4.76%) Tester
Libraries, Frameworks & Software Standards
1 1 (4.76%) .NET
1 1 (4.76%) .NET Framework
Miscellaneous
1 1 (4.76%) Blockchain
1 1 (4.76%) Cyber Threat
1 1 (4.76%) Digital Wallet
1 1 (4.76%) IoT
1 1 (4.76%) Marketing Technology
1 1 (4.76%) Mobile App
1 1 (4.76%) Mobile Payment
1 1 (4.76%) Product Ownership
1 1 (4.76%) Self-Motivation
Processes & Methodologies
1 13 (61.90%) Problem-Solving
2 12 (57.14%) Service Delivery
3 11 (52.38%) Coaching
3 11 (52.38%) Incident Management
3 11 (52.38%) Mentoring
3 11 (52.38%) Problem Management
3 11 (52.38%) Service Management
4 10 (47.62%) Change Management
5 6 (28.57%) CRM
6 4 (19.05%) Business Intelligence
6 4 (19.05%) Decision-Making
6 4 (19.05%) Scrum
7 3 (14.29%) Agile
7 3 (14.29%) Artificial Intelligence
7 3 (14.29%) Customer Experience
7 3 (14.29%) Customer Service
8 2 (9.52%) ERP
8 2 (9.52%) Presales
8 2 (9.52%) Project Delivery
9 1 (4.76%) Product Strategy
Programming Languages
1 2 (9.52%) C#
1 2 (9.52%) JavaScript
Qualifications
1 1 (4.76%) Degree
1 1 (4.76%) TOGAF Certification
Quality Assurance & Compliance
1 1 (4.76%) GDPR
1 1 (4.76%) MiFID
1 1 (4.76%) PSD2
Vendors
1 15 (71.43%) Microsoft
2 1 (4.76%) Oracle
2 1 (4.76%) Salesforce
2 1 (4.76%) ServiceNow