The following table provides summary statistics for contract job vacancies advertised in London with a requirement for Customer Engagement skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Customer Engagement over the 3 months to 29 June 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Customer Engagement
England > London
3 months to
29 Jun 2017
Same period 2016 Same period 2015
Rank 394 377 397
Rank change year-on-year -17 +20  
Contract jobs citing Customer Engagement 33 55 39
As % of all contract IT jobs advertised in London 0.16% 0.25% 0.17%
As % of the Processes & Methodologies category 0.18% 0.30% 0.20%
Number of daily rates quoted 18 40 33
London median daily rate £410 £525 £400
Median daily rate % change year-on-year -21.90% +31.25%  
10th Percentile £332 £325 £303
90th Percentile £575 £651 £563
England median daily rate £450 £420 £388
% change year-on-year +7.14% +8.38%  
Number of hourly rates quoted 0 0 0
London median hourly rate - - -
England median hourly rate - - £59.50

Customer Engagement is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in London with a requirement for process and methodology skills.

Contract Process & Methodology Skills
London
Contract job vacancies with a requirement for process and methodology skills 18036 18488 19232
As % of all contract IT job vacancies advertised in London 86.76% 85.45% 82.13%
Number of daily rates quoted 50342 52165 48000
London median daily rate £500 £475 £450
Median daily rate % change year-on-year +5.26% +5.55%  
10th Percentile £333 £313 £300
90th Percentile £650 £650 £638
England median daily rate £450 £450 £415
% change year-on-year - +8.43%  
Number of hourly rates quoted 501 397 607
London median hourly rate £26.50 £21.00 £21.69
Median hourly rate % change year-on-year +26.19% -3.18%  
10th Percentile £14.00 £11.25 £10.50
90th Percentile £53.75 £46.88 £58.75
England median hourly rate £32.00 £27.50 £25.00
% change year-on-year +16.36% +10.00%  

Customer Engagement
Job Vacancy Trend in London

Job postings citing Customer Engagement as a percentage of all IT jobs advertised in London.

Job vacancy trend for Customer Engagement in London

Customer Engagement
Contractor Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Customer Engagement in London.

Contractor daily rate trend for Customer Engagement in London

Customer Engagement
Contractor Daily Rate Histogram in London

The daily rate distribution of IT jobs citing Customer Engagement in London over the 3 months to 29 June 2017.

Contractor daily rate histogram for Customer Engagement in London

Customer Engagement
Contractor Hourly Rate Trend in London

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Customer Engagement in London.

Contractor hourly rate trend for Customer Engagement in London

Customer Engagement
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer Engagement within the London region over the 3 months to 29 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London -9 2 £473 -14.09% 3
Feltham - 2 - - 2
Customer Engagement
England

For the 6 months to 29 June 2017, IT contractor jobs citing Customer Engagement also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the London region with a requirement for Customer Engagement.

1 18 (27.69%) Agile Software Development
2 17 (26.15%) Marketing
3 16 (24.62%) Service Delivery
4 13 (20.00%) Social Media
4 13 (20.00%) Analytics
5 11 (16.92%) Service Management
5 11 (16.92%) Finance
6 9 (13.85%) Windows
7 8 (12.31%) ITIL
7 8 (12.31%) User Experience
8 7 (10.77%) Service Design
8 7 (10.77%) Actionable Insight
8 7 (10.77%) Degree
8 7 (10.77%) SQL
8 7 (10.77%) Telecoms
9 6 (9.23%) Adobe
9 6 (9.23%) XML
9 6 (9.23%) E-Commerce
9 6 (9.23%) Waterfall
9 6 (9.23%) Continuous Improvement
10 5 (7.69%) PowerShell
10 5 (7.69%) Big Data
10 5 (7.69%) Oracle
10 5 (7.69%) Microsoft Certification
10 5 (7.69%) Stakeholder Management
10 5 (7.69%) CMS
10 5 (7.69%) Retail
10 5 (7.69%) MCTS
10 5 (7.69%) MCITP
11 4 (6.15%) Statistical Analysis

Customer Engagement
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (7.69%) CMS
2 2 (3.08%) CoreMedia CMS
2 2 (3.08%) WebSphere
3 1 (1.54%) SAS
Applications
1 2 (3.08%) InVision
2 1 (1.54%) Microsoft Office
2 1 (1.54%) SPSS
Business Applications
1 2 (3.08%) Eloqua
1 2 (3.08%) Radian6
1 2 (3.08%) Sprinklr
2 1 (1.54%) FastStats
2 1 (1.54%) Maximo
2 1 (1.54%) Oracle EBS R12
2 1 (1.54%) SAP Oil and Gas
Cloud Services
1 2 (3.08%) Adobe Creative Cloud
1 2 (3.08%) Amazon AWS
1 2 (3.08%) BlueKai
1 2 (3.08%) Google Analytics
2 1 (1.54%) Cloud Computing
2 1 (1.54%) Microsoft Azure
2 1 (1.54%) Office 365
Communications & Networking
1 3 (4.62%) NAS
1 3 (4.62%) SAN
2 2 (3.08%) SMS
3 1 (1.54%) ATM
3 1 (1.54%) Internet
3 1 (1.54%) Remote Desktop
Database & Business Intelligence
1 5 (7.69%) Big Data
2 4 (6.15%) Data Warehouse
3 2 (3.08%) Data Mining
3 2 (3.08%) PowerCenter
3 2 (3.08%) SAP HANA
4 1 (1.54%) Oracle Reports
4 1 (1.54%) SQL Server
4 1 (1.54%) SQL Server Analysis Services
4 1 (1.54%) SQL Server Integration Services
4 1 (1.54%) SQL Server Reporting Services
Development Applications
1 2 (3.08%) Axure RP
1 2 (3.08%) Maven
General
1 17 (26.15%) Marketing
2 11 (16.92%) Finance
3 7 (10.77%) Telecoms
4 5 (7.69%) Retail
5 3 (4.62%) Banking
6 2 (3.08%) Advertising
6 2 (3.08%) Back Office
6 2 (3.08%) Billing
6 2 (3.08%) Front Office
6 2 (3.08%) Legal
6 2 (3.08%) Manufacturing
6 2 (3.08%) Publishing
7 1 (1.54%) Automotive
7 1 (1.54%) Electronics
7 1 (1.54%) Law
Job Titles
1 15 (23.08%) Architect
2 13 (20.00%) Consultant
3 7 (10.77%) Solutions Architect
4 5 (7.69%) Data Scientist
4 5 (7.69%) Senior Architect
5 4 (6.15%) Developer
5 4 (6.15%) Field Engineer
5 4 (6.15%) Project Manager
5 4 (6.15%) Service Architect
6 3 (4.62%) Analyst
6 3 (4.62%) Designer
6 3 (4.62%) Infrastructure Consultant
6 3 (4.62%) ITIL Service Architect
6 3 (4.62%) Senior Consultant
6 3 (4.62%) Senior Infrastructure Consultant
6 3 (4.62%) Senior Solutions Architect
6 3 (4.62%) Senior Technical Consultant
6 3 (4.62%) Technical Consultant
6 3 (4.62%) Technical Infrastructure Consultant
7 2 (3.08%) Agile Business Analyst
Libraries, Frameworks & Software Standards
1 6 (9.23%) XML
2 3 (4.62%) Web Services
3 2 (3.08%) .NET
3 2 (3.08%) Hibernate
3 2 (3.08%) J2SE
3 2 (3.08%) Java EE
3 2 (3.08%) JAX-RS
3 2 (3.08%) JAX-WS
3 2 (3.08%) JSP
3 2 (3.08%) JSTL
3 2 (3.08%) REST
3 2 (3.08%) Servlets
3 2 (3.08%) SOAP
3 2 (3.08%) Spring
3 2 (3.08%) XSD
3 2 (3.08%) XSL
3 2 (3.08%) XSLT
4 1 (1.54%) Matplotlib
4 1 (1.54%) Pandas
4 1 (1.54%) scikit-learn
Miscellaneous
1 13 (20.00%) Social Media
2 8 (12.31%) User Experience
3 4 (6.15%) Algorithms
4 3 (4.62%) Analytical Skills
5 2 (3.08%) Hedge funds
6 1 (1.54%) Computer Science
6 1 (1.54%) Management Information System
6 1 (1.54%) Mobile App
6 1 (1.54%) Online Banking
6 1 (1.54%) Virtual Team
Operating Systems
1 9 (13.85%) Windows
2 4 (6.15%) Windows Server
3 1 (1.54%) Android
3 1 (1.54%) Apple iOS
3 1 (1.54%) Windows 7
3 1 (1.54%) Windows 8
3 1 (1.54%) Windows Server 2008
3 1 (1.54%) Windows Server 2012
Processes & Methodologies
1 18 (27.69%) Agile Software Development
2 16 (24.62%) Service Delivery
3 13 (20.00%) Analytics
4 11 (16.92%) Service Management
5 8 (12.31%) ITIL
6 7 (10.77%) Actionable Insight
6 7 (10.77%) Service Design
7 6 (9.23%) Continuous Improvement
7 6 (9.23%) E-Commerce
7 6 (9.23%) Waterfall
8 5 (7.69%) Stakeholder Management
9 4 (6.15%) B2B
9 4 (6.15%) B2C
9 4 (6.15%) CRM
9 4 (6.15%) Digital Marketing
9 4 (6.15%) Machine Learning
9 4 (6.15%) Project Management
9 4 (6.15%) Statistical Analysis
10 3 (4.62%) Customer Insight
10 3 (4.62%) Marketing Analytics
Programming Languages
1 7 (10.77%) SQL
2 5 (7.69%) PowerShell
3 3 (4.62%) Java
4 2 (3.08%) Python
5 1 (1.54%) C#
5 1 (1.54%) R
5 1 (1.54%) Shell Script
5 1 (1.54%) VB.NET
Qualifications
1 7 (10.77%) Degree
2 5 (7.69%) MCITP
2 5 (7.69%) MCTS
2 5 (7.69%) Microsoft Certification
3 4 (6.15%) Security Cleared
4 3 (4.62%) BPSS Clearance
5 1 (1.54%) AWS Certification
5 1 (1.54%) ITIL Certification
5 1 (1.54%) SC Cleared
Quality Assurance & Compliance
1 1 (1.54%) Data Quality
System Software
1 3 (4.62%) Hyper-V
2 1 (1.54%) Active Directory
2 1 (1.54%) Microsoft App-V
2 1 (1.54%) Virtual Desktop
Systems Management
1 4 (6.15%) SCOM
2 1 (1.54%) SCCM
Vendors
1 6 (9.23%) Adobe
2 5 (7.69%) Oracle
3 4 (6.15%) Microsoft
4 3 (4.62%) IBM
4 3 (4.62%) SAP
5 2 (3.08%) Brandwatch
5 2 (3.08%) FatWire
5 2 (3.08%) Google
5 2 (3.08%) Informatica
5 2 (3.08%) Interwoven
5 2 (3.08%) Lotus
5 2 (3.08%) NetBase
5 2 (3.08%) OpenText
5 2 (3.08%) Percussion
5 2 (3.08%) Sysomos
5 2 (3.08%) Teradata
5 2 (3.08%) Vignette
6 1 (1.54%) Salesforce.com
6 1 (1.54%) Sitecore
Feltham, Middlesex
Experis Ltd
Rate: £225.00 - £275.00 per day
Posted: 2 days ago
Feltham, Middlesex
Randstad Technologies
Posted: 2 days ago