Period
to 20 September 2021

The following table provides summary statistics for contract job vacancies advertised in England with a requirement for VoIP skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited VoIP over the 6 months to 20 September 2021 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Voice Over IP (VoIP)
UK > England
6 months to
20 Sep 2021
Same period 2020 Same period 2019
Rank 454 277 359
Rank change year-on-year -177 +82 +71
Contract jobs citing VoIP 288 203 570
As % of all contract jobs advertised in England 0.45% 0.80% 0.70%
As % of the Communications & Networking category 4.01% 5.83% 5.35%
Number of daily rates quoted 191 133 362
10th Percentile £158 £130 £150
25th Percentile £281 £213 £206
Median daily rate (50th Percentile) £413 £375 £338
Median % change year-on-year +10.00% +11.11% -1.46%
75th Percentile £506 £500 £425
90th Percentile £575 £575 £500
UK median daily rate £425 £375 £325
% change year-on-year +13.33% +15.38% -7.14%
Number of hourly rates quoted 22 10 30
10th Percentile £12.78 £16.70 £15.23
25th Percentile £17.00 £17.19 £15.69
Median hourly rate £20.12 £18.75 £18.25
Median % change year-on-year +7.31% +2.74% -1.71%
75th Percentile £66.83 £20.19 £21.16
90th Percentile £76.75 £32.48 £31.90
UK median hourly rate £20.24 £18.75 £19.00
% change year-on-year +7.95% -1.32% +2.33%

VoIP is in the Communications and Computer Networking category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in England with a requirement for communications or computer networking skills.

All Communications and Computer Networking Skills
England
Contract vacancies with a requirement for communications or computer networking skills 7,189 3,484 10,663
As % of all contract IT jobs advertised in England 11.36% 13.70% 13.14%
Number of daily rates quoted 4,644 2,214 6,698
10th Percentile £231 £210 £200
25th Percentile £356 £325 £313
Median daily rate (50th Percentile) £470 £440 £425
Median % change year-on-year +6.82% +3.53% -
75th Percentile £575 £538 £525
90th Percentile £658 £631 £613
UK median daily rate £475 £438 £425
% change year-on-year +8.57% +2.94% -
Number of hourly rates quoted 345 162 499
10th Percentile £12.00 £13.10 £12.50
25th Percentile £14.00 £17.50 £15.50
Median hourly rate £22.00 £30.50 £23.75
Median % change year-on-year -27.87% +28.42% +22.20%
75th Percentile £48.75 £46.66 £46.40
90th Percentile £64.80 £53.75 £52.50
UK median hourly rate £22.50 £30.50 £23.75
% change year-on-year -26.23% +28.42% +25.00%

VoIP
Job Vacancy Trend in England

Job postings citing VoIP as a proportion of all IT jobs advertised in England.

Job vacancy trend for VoIP in England

VoIP
Contractor Daily Rate Trend in England

3-month moving average daily rate quoted in jobs citing VoIP in England.

Daily rate trend for VoIP in England

VoIP
Daily Rate Histogram in England

Daily rate distribution for jobs citing VoIP in England over the 6 months to 20 September 2021.

Daily rate histogram for VoIP in England

VoIP
Contractor Hourly Rate Trend in England

3-month moving average hourly rates quoted in jobs citing VoIP in England.

Hourly rate trend for VoIP in England

VoIP
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing VoIP in England over the 6 months to 20 September 2021.

Hourly rate histogram for VoIP in England

VoIP
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing VoIP within the England region over the 6 months to 20 September 2021. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -134 111 £413 -2.94% 47
South East -80 58 £378 +51.00% 45
South West -32 36 £373 -9.70% 29
North of England -76 34 £434 +139.02% 51
Midlands -90 34 £475 -5.00% 32
West Midlands -73 27 £466 -15.23% 19
North West -67 16 £165 -7.96% 26
East of England -41 11 £150 -53.13% 13
Yorkshire -40 10 £430 +54.95% 16
North East - 8 £550 - 9
East Midlands -37 7 £475 +68.89% 13
VoIP
UK

For the 6 months to 20 September 2021, IT contractor jobs citing VoIP also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the England region with a requirement for VoIP.

1 101 (35.07%) Microsoft
2 99 (34.38%) Active Directory
2 99 (34.38%) Windows
3 95 (32.99%) Cisco
4 85 (29.51%) Microsoft 365
5 78 (27.08%) Firewall
6 77 (26.74%) LAN
6 77 (26.74%) WAN
7 75 (26.04%) Telecoms
8 74 (25.69%) Social Skills
9 58 (20.14%) ITIL
10 55 (19.10%) Cisco Certification
11 52 (18.06%) VMware
12 51 (17.71%) VPN
13 47 (16.32%) Azure
14 42 (14.58%) Wireless
15 40 (13.89%) CCNP
16 39 (13.54%) Windows 10
17 38 (13.19%) TCP/IP
18 37 (12.85%) Windows Server
19 36 (12.50%) Wi-Fi
20 34 (11.81%) SCCM
20 34 (11.81%) Network Security
21 32 (11.11%) Migration
22 30 (10.42%) CCNA
22 30 (10.42%) DNS
23 29 (10.07%) MPLS
23 29 (10.07%) Degree
24 28 (9.72%) SQL Server
25 27 (9.38%) Microsoft Office

VoIP
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 15 (5.21%) Skype for Business
2 12 (4.17%) MS Exchange
3 9 (3.13%) Oracle SOA Suite
4 7 (2.43%) SharePoint
5 5 (1.74%) CMS
5 5 (1.74%) SAS
6 4 (1.39%) JBoss
6 4 (1.39%) NetWeaver
6 4 (1.39%) WebSphere
7 2 (0.69%) IIS
8 1 (0.35%) Apache
8 1 (0.35%) Exchange Server 2010
8 1 (0.35%) IBM Notes
8 1 (0.35%) Office Communications Server
8 1 (0.35%) Tomcat
Applications
1 27 (9.38%) Microsoft Office
2 9 (3.13%) Microsoft Excel
3 7 (2.43%) MS Visio
4 6 (2.08%) Microsoft PowerPoint
5 2 (0.69%) Microsoft Project
6 1 (0.35%) AutoCAD
6 1 (0.35%) Spreadsheet
Cloud Services
1 85 (29.51%) Microsoft 365
2 47 (16.32%) Azure
3 21 (7.29%) AWS
4 10 (3.47%) SaaS
5 9 (3.13%) Azure ExpressRoute
6 7 (2.43%) Azure Active Directory
6 7 (2.43%) IaaS
6 7 (2.43%) Mimecast
7 6 (2.08%) PaaS
8 5 (1.74%) Amazon EC2
8 5 (1.74%) Amazon S3
8 5 (1.74%) AWS Lambda
8 5 (1.74%) Google Workspace
8 5 (1.74%) Serverless
9 4 (1.39%) Azure Cosmos DB
9 4 (1.39%) OneDrive
10 3 (1.04%) Cloud Computing
11 2 (0.69%) GCP
12 1 (0.35%) OpenShift
12 1 (0.35%) Power Platform
Communications & Networking
1 78 (27.08%) Firewall
2 77 (26.74%) LAN
2 77 (26.74%) WAN
3 51 (17.71%) VPN
4 42 (14.58%) Wireless
5 38 (13.19%) TCP/IP
6 36 (12.50%) Wi-Fi
7 34 (11.81%) Network Security
8 30 (10.42%) DNS
9 29 (10.07%) MPLS
10 27 (9.38%) Internet
10 27 (9.38%) PBX
11 25 (8.68%) Unified Communications
12 24 (8.33%) DHCP
12 24 (8.33%) VLAN
13 23 (7.99%) SD-WAN
14 21 (7.29%) Ethernet
15 20 (6.94%) Skype
16 19 (6.60%) 4G
17 18 (6.25%) 5G
Database & Business Intelligence
1 28 (9.72%) SQL Server
2 14 (4.86%) MySQL
3 6 (2.08%) SQL Server 2012
3 6 (2.08%) SQL Server 2014
3 6 (2.08%) SQL Server 2016
4 5 (1.74%) Amazon DynamoDB
5 4 (1.39%) Azure SQL Database
5 4 (1.39%) DB2
5 4 (1.39%) SAP HANA
6 2 (0.69%) Data Warehouse
6 2 (0.69%) Oracle Database
7 1 (0.35%) Big Data
7 1 (0.35%) Power BI
Development Applications
1 5 (1.74%) JIRA
2 1 (0.35%) PowerDesigner
General
1 75 (26.04%) Telecoms
2 74 (25.69%) Social Skills
3 27 (9.38%) Finance
4 23 (7.99%) Public Sector
5 14 (4.86%) Banking
5 14 (4.86%) Marketing
6 13 (4.51%) Analytical Skills
7 10 (3.47%) Billing
8 8 (2.78%) Military
8 8 (2.78%) Presentation Skills
9 6 (2.08%) Organisational Skills
10 5 (1.74%) Local Government
11 4 (1.39%) Back Office
11 4 (1.39%) Manufacturing
11 4 (1.39%) Retail
12 3 (1.04%) Electronics
13 2 (0.69%) Documentation Skills
13 2 (0.69%) Influencing Skills
13 2 (0.69%) Legal
13 2 (0.69%) Pharmaceutical
Job Titles
1 48 (16.67%) Network Engineer
2 47 (16.32%) Architect
3 33 (11.46%) Analyst
4 32 (11.11%) Solutions Architect
5 26 (9.03%) Support Engineer
6 18 (6.25%) Infrastructure Engineer
7 17 (5.90%) Voice Engineer
8 16 (5.56%) Cisco Engineer
9 15 (5.21%) IT Manager
10 11 (3.82%) IT Support
10 11 (3.82%) Project Manager
11 10 (3.47%) 2nd Line Support
11 10 (3.47%) Cisco Network Engineer
11 10 (3.47%) IT Engineer
12 9 (3.13%) Consultant
13 8 (2.78%) Desktop Support
13 8 (2.78%) Infrastructure Architect
13 8 (2.78%) Infrastructure Solutions Architect
13 8 (2.78%) Mac Engineer
13 8 (2.78%) Service Desk Analyst
Libraries, Frameworks & Software Standards
1 11 (3.82%) .NET
2 9 (3.13%) J2EE
2 9 (3.13%) SAML
3 8 (2.78%) Middleware
4 6 (2.08%) 802.1X
4 6 (2.08%) HTML
5 4 (1.39%) SAP Basis
5 4 (1.39%) SOAP
5 4 (1.39%) XMPP
6 2 (0.69%) CSS
6 2 (0.69%) GraphQL
6 2 (0.69%) JSON
6 2 (0.69%) RESTful
6 2 (0.69%) WebRTC
6 2 (0.69%) XML
7 1 (0.35%) Apollo GraphQL
7 1 (0.35%) ASP.NET Web API
7 1 (0.35%) Kafka
7 1 (0.35%) Microsoft Graph
7 1 (0.35%) Web Services
Miscellaneous
1 18 (6.25%) PKI
2 13 (4.51%) Data Centre
3 12 (4.17%) CCTV
3 12 (4.17%) Video Conferencing
4 11 (3.82%) Enterprise Storage
5 10 (3.47%) Fibre Optics
5 10 (3.47%) Smartphone
6 8 (2.78%) Management Information System
6 8 (2.78%) SCADA
7 7 (2.43%) Hybrid Cloud
8 6 (2.08%) BYOD
8 6 (2.08%) User Experience
9 5 (1.74%) Data Protection Act
9 5 (1.74%) Life Science
10 4 (1.39%) Greenfield Project
10 4 (1.39%) Mobile App
10 4 (1.39%) Public Cloud
11 3 (1.04%) Driving Licence
11 3 (1.04%) Mainframe
11 3 (1.04%) Video\Live Streaming
Operating Systems
1 99 (34.38%) Windows
2 39 (13.54%) Windows 10
3 37 (12.85%) Windows Server
4 21 (7.29%) Linux
5 19 (6.60%) Android
6 18 (6.25%) Apple iOS
7 15 (5.21%) Windows 7
8 10 (3.47%) Mac OS
8 10 (3.47%) Windows Server 2016
9 9 (3.13%) Windows Server 2012
10 7 (2.43%) Unix
11 6 (2.08%) Windows Server 2008
12 5 (1.74%) Mac OS X
13 4 (1.39%) AIX
14 3 (1.04%) Windows Server 2019
15 2 (0.69%) Solaris
16 1 (0.35%) Windows XP
Processes & Methodologies
1 58 (20.14%) ITIL
2 32 (11.11%) Migration
3 27 (9.38%) Problem-Solving
4 24 (8.33%) Cybersecurity
5 23 (7.99%) Infrastructure Engineering
6 22 (7.64%) Service Management
7 19 (6.60%) Business Continuity
8 18 (6.25%) Agile Software Development
8 18 (6.25%) Disaster Recovery
8 18 (6.25%) Project Delivery
9 17 (5.90%) Project Management
9 17 (5.90%) TOGAF
10 16 (5.56%) Computer Science
10 16 (5.56%) Stakeholder Management
11 15 (5.21%) Change Management
11 15 (5.21%) Network Management
12 12 (4.17%) CRM
12 12 (4.17%) ITSM
12 12 (4.17%) Security Architecture
12 12 (4.17%) SOA
Programming Languages
1 19 (6.60%) SQL
2 10 (3.47%) PowerShell
3 6 (2.08%) C
4 5 (1.74%) JavaScript
5 4 (1.39%) Python
6 2 (0.69%) Apple Swift
6 2 (0.69%) C#
Qualifications
1 55 (19.10%) Cisco Certification
2 40 (13.89%) CCNP
3 30 (10.42%) CCNA
4 29 (10.07%) Degree
5 25 (8.68%) Security Cleared
6 16 (5.56%) SC Cleared
7 14 (4.86%) Microsoft Certification
8 8 (2.78%) CCDP
9 7 (2.43%) CISSP
10 6 (2.08%) CCIE
11 5 (1.74%) Computer Science Degree
12 4 (1.39%) DBS Check
12 4 (1.39%) GIAC
12 4 (1.39%) ISEB
12 4 (1.39%) ISTQB Foundation Certification
12 4 (1.39%) MCP
13 3 (1.04%) MCSE
13 3 (1.04%) TOGAF Certification
14 2 (0.69%) BPSS Clearance
14 2 (0.69%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 13 (4.51%) SLA
2 8 (2.78%) ISO/IEC 27001
3 5 (1.74%) COBIT
4 4 (1.39%) GDPR
4 4 (1.39%) PCI DSS
4 4 (1.39%) QA
5 2 (0.69%) PMBOK
6 1 (0.35%) Disclosure Scotland
6 1 (0.35%) WCAG
System Software
1 99 (34.38%) Active Directory
2 16 (5.56%) VMware Infrastructure
3 9 (3.13%) vSphere
4 8 (2.78%) Hyper-V
5 4 (1.39%) Docker
5 4 (1.39%) ProxySG
6 3 (1.04%) BitLocker
6 3 (1.04%) Microsoft App-V
6 3 (1.04%) VMware Workstation
6 3 (1.04%) XenApp
6 3 (1.04%) XenDesktop
7 2 (0.69%) Virtual Desktop
8 1 (0.35%) Virtual Machines
Systems Management
1 34 (11.81%) SCCM
2 17 (5.90%) Cisco CUCM
3 14 (4.86%) Microsoft Intune
4 9 (3.13%) Cisco UCCX
5 8 (2.78%) Tivoli Storage Manager
6 7 (2.43%) Active Directory Federation Services
7 5 (1.74%) Kubernetes
8 4 (1.39%) HP ALM
8 4 (1.39%) HP Quality Center
8 4 (1.39%) SCOM
8 4 (1.39%) WSUS
9 3 (1.04%) SCSM
10 2 (0.69%) Nessus
10 2 (0.69%) Single Sign-On
11 1 (0.35%) Cisco UCCE
11 1 (0.35%) Nagios
11 1 (0.35%) NetBackup
11 1 (0.35%) RSA Archer
11 1 (0.35%) Tivoli
11 1 (0.35%) WhatsUp Gold
Vendors
1 101 (35.07%) Microsoft
2 95 (32.99%) Cisco
3 52 (18.06%) VMware
4 20 (6.94%) Oracle
5 17 (5.90%) Meraki
6 16 (5.56%) Citrix
7 14 (4.86%) CheckPoint
8 13 (4.51%) Veeam
9 12 (4.17%) HP
10 11 (3.82%) ServiceNow
11 10 (3.47%) F5
11 10 (3.47%) IBM
12 9 (3.13%) Nimble Storage
12 9 (3.13%) Siemens
13 8 (2.78%) Aruba
13 8 (2.78%) Avaya
13 8 (2.78%) Polycom
14 7 (2.43%) Mitel
14 7 (2.43%) SAP
15 6 (2.08%) NetApp