Period
to 5 April 2020

The following table provides summary statistics for contract job vacancies advertised in England with a requirement for VoIP skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited VoIP over the 6 months to 5 April 2020 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Voice Over IP (VoIP)
UK > England
6 months to
5 Apr 2020
Same period 2019 Same period 2018
Rank 329 423 452
Rank change year-on-year +94 +29 -151
Contract jobs citing VoIP 385 493 488
As % of all contract jobs advertised in England 0.69% 0.56% 0.52%
As % of the Communications & Networking category 5.19% 4.40% 3.95%
Number of daily rates quoted 242 303 300
Median daily rate £350 £365 £338
Median daily rate % change year-on-year -4.11% +8.15% -10.00%
10th Percentile £148 £163 £140
90th Percentile £575 £525 £488
UK median daily rate £350 £350 £340
% change year-on-year - +2.94% -9.33%
Number of hourly rates quoted 40 36 55
Median hourly rate £17.77 £22.04 £21.00
Median hourly rate % change year-on-year -19.38% +4.96% -6.67%
10th Percentile £12.98 £12.30 £11.20
90th Percentile £35.88 £47.50 £40.25
UK median hourly rate £18.25 £22.50 £20.00
% change year-on-year -18.89% +12.50% -11.80%

VoIP is in the Communications and Computer Networking category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in England with a requirement for communications or computer networking skills.

All Communications and Computer Networking Skills
England
Contract vacancies with a requirement for communications or computer networking skills 7,423 11,203 12,357
As % of all contract IT jobs advertised in England 13.39% 12.64% 13.24%
Number of daily rates quoted 4,415 6,934 7,654
Median daily rate £425 £425 £425
10th Percentile £180 £206 £200
90th Percentile £603 £613 £600
UK median daily rate £425 £425 £413
% change year-on-year - +3.03% +2.23%
Number of hourly rates quoted 433 499 663
Median hourly rate £21.00 £18.70 £20.00
Median hourly rate % change year-on-year +12.30% -6.50% -6.98%
10th Percentile £13.00 £12.00 £11.90
90th Percentile £50.80 £49.50 £47.50
Median hourly rate £22.50 £18.70 £19.44
% change year-on-year +20.32% -3.81% -9.58%

VoIP
Job Vacancy Trend in England

Job postings citing VoIP as a proportion of all IT jobs advertised in England.

Job vacancy trend for VoIP in England

VoIP
Contractor Daily Rate Trend in England

3-month moving average daily rate quoted in jobs citing VoIP in England.

Daily rate trend for VoIP in England

VoIP
Daily Rate Histogram in England

Daily rate distribution for jobs citing VoIP in England over the 6 months to 5 April 2020.

Daily rate histogram for VoIP in England

VoIP
Contractor Hourly Rate Trend in England

3-month moving average hourly rates quoted in jobs citing VoIP in England.

Hourly rate trend for VoIP in England

VoIP
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing VoIP in England over the 6 months to 5 April 2020.

Hourly rate histogram for VoIP in England

VoIP
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing VoIP within the England region over the 6 months to 5 April 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +143 132 £350 +7.69% 35
South East +79 120 £363 -0.68% 34
North of England +24 44 £255 -36.25% 34
Midlands +32 34 £550 +46.67% 22
East of England +46 33 £325 -13.33% 18
West Midlands +54 27 £595 +51.11% 12
North West +6 23 £250 -37.50% 20
South West +11 22 £340 -8.72% 20
Yorkshire +33 20 £270 -34.55% 6
East Midlands +6 6 £330 +26.32% 10
North East +32 1 £300 -27.27% 8
VoIP
UK

For the 6 months to 5 April 2020, IT contractor jobs citing VoIP also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the England region with a requirement for VoIP.

1 169 (43.90%) Cisco
2 157 (40.78%) Windows
3 141 (36.62%) Active Directory
4 122 (31.69%) Office 365
5 120 (31.17%) WAN
6 118 (30.65%) LAN
7 111 (28.83%) Firewall
8 97 (25.19%) Windows 10
9 95 (24.68%) Microsoft
10 86 (22.34%) VPN
11 84 (21.82%) Cisco Certification
12 70 (18.18%) Security Cleared
13 64 (16.62%) Wireless
14 63 (16.36%) Windows Server
15 60 (15.58%) ITIL
16 58 (15.06%) CCNA
17 54 (14.03%) DNS
18 53 (13.77%) Telecoms
19 50 (12.99%) VMware
20 49 (12.73%) TCP/IP
20 49 (12.73%) CCNP
21 46 (11.95%) Microsoft Office
22 45 (11.69%) OSPF
23 44 (11.43%) DHCP
24 43 (11.17%) Citrix
24 43 (11.17%) BGP
25 42 (10.91%) Windows 7
26 40 (10.39%) Juniper
27 39 (10.13%) Azure
27 39 (10.13%) VMware Infrastructure

VoIP
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 30 (7.79%) MS Exchange
2 27 (7.01%) Skype for Business
3 26 (6.75%) SharePoint
4 9 (2.34%) IIS
5 7 (1.82%) Exchange Server 2013
6 4 (1.04%) Confluence
6 4 (1.04%) Exchange Server 2010
7 3 (0.78%) CMS
7 3 (0.78%) SharePoint 2010
8 2 (0.52%) IBM Notes
8 2 (0.52%) Site Server
9 1 (0.26%) Exchange Server 2007
9 1 (0.26%) MS Project Server
9 1 (0.26%) SharePoint 2013
9 1 (0.26%) Tomcat
Applications
1 46 (11.95%) Microsoft Office
2 9 (2.34%) Microsoft Excel
3 4 (1.04%) Microsoft PowerPoint
4 2 (0.52%) AutoCAD
4 2 (0.52%) Microsoft Project
4 2 (0.52%) Spreadsheet
5 1 (0.26%) 3ds Max
5 1 (0.26%) Adobe Premiere
5 1 (0.26%) MS Visio
5 1 (0.26%) Photoshop
5 1 (0.26%) Revit
5 1 (0.26%) SOLIDWORKS
Business Applications
1 1 (0.26%) Line 500
Cloud Services
1 122 (31.69%) Office 365
2 39 (10.13%) Azure
3 16 (4.16%) AWS
4 10 (2.60%) IaaS
5 7 (1.82%) GCP
6 6 (1.56%) SaaS
7 5 (1.30%) Cloud Computing
7 5 (1.30%) G Suite
8 4 (1.04%) OneDrive
8 4 (1.04%) PaaS
9 3 (0.78%) Azure Active Directory
9 3 (0.78%) Mimecast
9 3 (0.78%) Yammer
10 2 (0.52%) Azure ExpressRoute
10 2 (0.52%) Power Platform
11 1 (0.26%) Adobe Creative Cloud
11 1 (0.26%) Asana
11 1 (0.26%) Slack
Communications & Networking
1 120 (31.17%) WAN
2 118 (30.65%) LAN
3 111 (28.83%) Firewall
4 86 (22.34%) VPN
5 64 (16.62%) Wireless
6 54 (14.03%) DNS
7 49 (12.73%) TCP/IP
8 45 (11.69%) OSPF
9 44 (11.43%) DHCP
10 43 (11.17%) BGP
11 38 (9.87%) MPLS
11 38 (9.87%) Skype
12 33 (8.57%) Internet
13 30 (7.79%) PBX
14 28 (7.27%) Cisco Nexus
14 28 (7.27%) EIGRP
14 28 (7.27%) Unified Communications
14 28 (7.27%) VLAN
15 27 (7.01%) IPsec
16 26 (6.75%) Network Security
Database & Business Intelligence
1 24 (6.23%) SQL Server
2 8 (2.08%) SQL Server 2012
3 5 (1.30%) SQL Server 2016
4 2 (0.52%) Azure SQL Database
4 2 (0.52%) Cosmos DB
4 2 (0.52%) DB2
4 2 (0.52%) MySQL
4 2 (0.52%) Power BI
5 1 (0.26%) Amazon QuickSight
5 1 (0.26%) Crystal Reports
5 1 (0.26%) Data Lake
5 1 (0.26%) Oracle Reports
5 1 (0.26%) RDBMS
5 1 (0.26%) Relational Database
5 1 (0.26%) SQL Server 2008
5 1 (0.26%) SQL Server 2014
Development Applications
1 12 (3.12%) JIRA
2 5 (1.30%) VSS/SourceSafe
3 4 (1.04%) Team Foundation Server
4 1 (0.26%) AppScan
4 1 (0.26%) ClearCase
4 1 (0.26%) Git (software)
4 1 (0.26%) Metasploit
4 1 (0.26%) Paros
4 1 (0.26%) Redmine
4 1 (0.26%) Sonatype Nexus
4 1 (0.26%) Subversion
4 1 (0.26%) Visual Studio
General
1 53 (13.77%) Telecoms
2 37 (9.61%) Finance
3 6 (1.56%) Public Sector
4 5 (1.30%) Banking
5 4 (1.04%) Local Government
6 3 (0.78%) Advertising
6 3 (0.78%) Manufacturing
6 3 (0.78%) Marketing
6 3 (0.78%) Military
6 3 (0.78%) Publishing
6 3 (0.78%) Retail
7 2 (0.52%) Billing
7 2 (0.52%) Electronics
7 2 (0.52%) Financial Institution
7 2 (0.52%) Investment Banking
7 2 (0.52%) Law
8 1 (0.26%) Automotive
8 1 (0.26%) Back Office
8 1 (0.26%) French Language
Job Titles
1 77 (20.00%) Network Engineer
2 63 (16.36%) Support Engineer
3 51 (13.25%) Analyst
4 30 (7.79%) Desktop Support
5 28 (7.27%) 2nd Line Support
6 26 (6.75%) 2nd Line Engineer
7 23 (5.97%) Architect
8 22 (5.71%) Desktop Engineer
8 22 (5.71%) IT Support
9 21 (5.45%) Desktop Support Engineer
9 21 (5.45%) Service Analyst
9 21 (5.45%) Service Desk Analyst
10 19 (4.94%) VoIP Engineer
11 18 (4.68%) 2nd Line Support Engineer
11 18 (4.68%) IT Engineer
12 17 (4.42%) Support Analyst
13 16 (4.16%) 2nd Line Desktop Support
14 15 (3.90%) Infrastructure Engineer
14 15 (3.90%) IT Support Engineer
15 13 (3.38%) Project Manager
Libraries, Frameworks & Software Standards
1 5 (1.30%) XMPP
2 4 (1.04%) 802.1X
2 4 (1.04%) Web Services
3 3 (0.78%) XML
4 2 (0.52%) FIX Protocol
4 2 (0.52%) JSON
4 2 (0.52%) LDAP
5 1 (0.26%) HTML
5 1 (0.26%) Jinja
5 1 (0.26%) Middleware
5 1 (0.26%) SOAP
5 1 (0.26%) V-Ray
5 1 (0.26%) X-Windows
5 1 (0.26%) YAML
Miscellaneous
1 37 (9.61%) Data Centre
2 33 (8.57%) Video Conferencing
3 20 (5.19%) Analytical Skills
4 17 (4.42%) Self-Motivation
5 16 (4.16%) Management Information System
6 15 (3.90%) Driving Licence
7 10 (2.60%) Media Streaming
8 9 (2.34%) User Experience
9 8 (2.08%) PKI
10 7 (1.82%) NHS
11 5 (1.30%) iPhone
12 4 (1.04%) IVR
12 4 (1.04%) Smartphone
13 3 (0.78%) Blackberry
13 3 (0.78%) CCTV
13 3 (0.78%) Clustering
13 3 (0.78%) CMDB
13 3 (0.78%) Fibre Optics
13 3 (0.78%) Replication
14 2 (0.52%) Handset
Operating Systems
1 157 (40.78%) Windows
2 97 (25.19%) Windows 10
3 63 (16.36%) Windows Server
4 42 (10.91%) Windows 7
5 32 (8.31%) Linux
6 22 (5.71%) Android
6 22 (5.71%) Windows Server 2012
7 16 (4.16%) Windows Server 2016
8 14 (3.64%) Windows Server 2008
9 13 (3.38%) Mac OS
10 10 (2.60%) Apple iOS
11 4 (1.04%) Embedded Linux
11 4 (1.04%) Windows 8
11 4 (1.04%) Windows Server 2003
12 2 (0.52%) Mac OS X
12 2 (0.52%) VMS
12 2 (0.52%) Windows Server 2019
13 1 (0.26%) Kali Linux
13 1 (0.26%) Windows Embedded Compact
13 1 (0.26%) Windows XP
Processes & Methodologies
1 60 (15.58%) ITIL
2 37 (9.61%) Migration
3 33 (8.57%) Problem-Solving
4 31 (8.05%) Project Delivery
5 29 (7.53%) Incident Management
5 29 (7.53%) Network Design
6 24 (6.23%) Infrastructure Engineering
7 22 (5.71%) Service Management
8 21 (5.45%) Service Delivery
9 18 (4.68%) Change Management
10 16 (4.16%) Problem Management
11 15 (3.90%) Configuration Management
11 15 (3.90%) Defect Tracking
11 15 (3.90%) Network Monitoring
11 15 (3.90%) Project Management
12 14 (3.64%) Agile Software Development
13 13 (3.38%) MODAF
13 13 (3.38%) Network Architecture
14 12 (3.12%) Disaster Recovery
14 12 (3.12%) Enterprise Architecture
Programming Languages
1 25 (6.49%) C
2 22 (5.71%) Python
3 17 (4.42%) SQL
4 16 (4.16%) Embedded C
5 6 (1.56%) PowerShell
6 4 (1.04%) C++
7 2 (0.52%) C#
7 2 (0.52%) Java
7 2 (0.52%) JavaScript
8 1 (0.26%) Bash Shell
8 1 (0.26%) Embedded C++
8 1 (0.26%) Go
8 1 (0.26%) PHP
8 1 (0.26%) Scala
Qualifications
1 84 (21.82%) Cisco Certification
2 70 (18.18%) Security Cleared
3 58 (15.06%) CCNA
4 49 (12.73%) CCNP
5 33 (8.57%) Degree
6 31 (8.05%) SC Cleared
7 21 (5.45%) CCDP
7 21 (5.45%) CCIE
7 21 (5.45%) Microsoft Certification
8 19 (4.94%) DV Cleared
9 15 (3.90%) MCSE
10 14 (3.64%) BPSS Clearance
11 10 (2.60%) BC Cleared
11 10 (2.60%) CCDA
11 10 (2.60%) CCIE Routing and Switching
12 9 (2.34%) ITIL Certification
13 7 (1.82%) CCIP
14 6 (1.56%) CCDE
15 4 (1.04%) Citrix Certification
15 4 (1.04%) MCP
Quality Assurance & Compliance
1 28 (7.27%) SLA
2 7 (1.82%) ISO/IEC 27001
2 7 (1.82%) PCI DSS
3 6 (1.56%) GDPR
4 4 (1.04%) QA
5 3 (0.78%) Disclosure Scotland
6 2 (0.52%) COBIT
7 1 (0.26%) Sarbanes-Oxley
7 1 (0.26%) SSAE 16
System Software
1 141 (36.62%) Active Directory
2 39 (10.13%) VMware Infrastructure
3 14 (3.64%) Hyper-V
4 11 (2.86%) vSphere
5 9 (2.34%) XenApp
6 7 (1.82%) VMware Workstation
7 6 (1.56%) Virtual Machines
7 6 (1.56%) XenDesktop
8 4 (1.04%) VMware Server
9 2 (0.52%) Firmware
9 2 (0.52%) Virtual Desktop
9 2 (0.52%) VMware ESXi
10 1 (0.26%) Microsoft App-V
10 1 (0.26%) Terminal Services
10 1 (0.26%) UAG
Systems Management
1 34 (8.83%) SCCM
2 10 (2.60%) Microsoft Intune
3 9 (2.34%) AirWatch
3 9 (2.34%) Cisco CUCM
4 7 (1.82%) Cisco Prime
4 7 (1.82%) FortiGate
5 5 (1.30%) Jamf Pro
6 4 (1.04%) SCOM
6 4 (1.04%) Single Sign-On
6 4 (1.04%) vCenter Server
6 4 (1.04%) WSUS
7 2 (0.52%) Cisco UCCX
7 2 (0.52%) Nessus
8 1 (0.26%) Backup Exec
8 1 (0.26%) Cisco IPCC
8 1 (0.26%) McAfee ePO
8 1 (0.26%) Nagios
8 1 (0.26%) Nmap
8 1 (0.26%) vMotion
8 1 (0.26%) WebInspect
Vendors
1 169 (43.90%) Cisco
2 95 (24.68%) Microsoft
3 50 (12.99%) VMware
4 43 (11.17%) Citrix
5 40 (10.39%) Juniper
6 20 (5.19%) Dell
6 20 (5.19%) SolarWinds
7 17 (4.42%) Meraki
8 15 (3.90%) Apple
8 15 (3.90%) Avaya
8 15 (3.90%) Splunk
9 14 (3.64%) Oracle
9 14 (3.64%) Palo Alto
10 13 (3.38%) Google
11 11 (2.86%) HP
12 10 (2.60%) NetApp
12 10 (2.60%) ServiceNow
13 8 (2.08%) Mitel
14 7 (1.82%) CheckPoint
14 7 (1.82%) Ivanti