Period
to 25 November 2020

The following table provides summary statistics for contract job vacancies advertised in England with a requirement for VoIP skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited VoIP over the 6 months to 25 November 2020 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Voice Over IP (VoIP)
UK > England
6 months to
25 Nov 2020
Same period 2019 Same period 2018
Rank 312 339 409
Rank change year-on-year +27 +70 -4
Contract jobs citing VoIP 201 529 570
As % of all contract jobs advertised in England 0.65% 0.71% 0.61%
As % of the Communications & Networking category 5.06% 5.25% 4.66%
Number of daily rates quoted 130 339 369
Median daily rate £365 £313 £350
Median daily rate % change year-on-year +16.80% -10.71% +2.94%
10th Percentile £133 £147 £139
90th Percentile £545 £504 £575
UK median daily rate £358 £305 £350
% change year-on-year +17.21% -12.86% +2.94%
Number of hourly rates quoted 14 33 33
Median hourly rate £19.25 £18.00 £25.00
Median hourly rate % change year-on-year +6.94% -28.00% +48.77%
10th Percentile £16.24 £15.00 £16.25
90th Percentile £63.63 £32.60 £115.00
UK median hourly rate £18.50 £20.00 £22.50
% change year-on-year -7.50% -11.11% +36.36%

VoIP is in the Communications and Computer Networking category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in England with a requirement for communications or computer networking skills.

All Communications and Computer Networking Skills
England
Contract vacancies with a requirement for communications or computer networking skills 3,970 10,068 12,221
As % of all contract IT jobs advertised in England 12.91% 13.45% 13.05%
Number of daily rates quoted 2,312 6,093 7,417
Median daily rate £438 £425 £425
Median daily rate % change year-on-year +2.94% - +5.59%
10th Percentile £213 £190 £200
90th Percentile £619 £600 £613
UK median daily rate £438 £420 £425
% change year-on-year +4.17% -1.18% +6.25%
Number of hourly rates quoted 237 533 560
Median hourly rate £35.00 £23.75 £20.00
Median hourly rate % change year-on-year +47.37% +18.75% +6.95%
10th Percentile £14.40 £13.00 £12.25
90th Percentile £61.10 £53.75 £48.30
Median hourly rate £35.00 £25.00 £20.00
% change year-on-year +40.00% +25.00% +5.26%

VoIP
Job Vacancy Trend in England

Job postings citing VoIP as a proportion of all IT jobs advertised in England.

Job vacancy trend for VoIP in England

VoIP
Contractor Daily Rate Trend in England

3-month moving average daily rate quoted in jobs citing VoIP in England.

Daily rate trend for VoIP in England

VoIP
Daily Rate Histogram in England

Daily rate distribution for jobs citing VoIP in England over the 6 months to 25 November 2020.

Daily rate histogram for VoIP in England

VoIP
Contractor Hourly Rate Trend in England

3-month moving average hourly rates quoted in jobs citing VoIP in England.

Hourly rate trend for VoIP in England

VoIP
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing VoIP in England over the 6 months to 25 November 2020.

Hourly rate histogram for VoIP in England

VoIP
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing VoIP within the England region over the 6 months to 25 November 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +47 69 £458 +38.64% 13
South East +77 34 £310 -4.62% 16
Midlands +54 34 £368 +5.00% 14
South West +107 27 £425 +21.43% 7
North of England +31 27 £181 -34.01% 24
North West +35 23 £179 -8.65% 12
West Midlands +60 22 £438 +14.75% 6
East of England +63 12 £293 +1.74% 4
East Midlands +32 12 £250 -19.35% 8
Yorkshire +31 3 £300 -6.61% 9
North East +31 1 - - 3
VoIP
UK

For the 6 months to 25 November 2020, IT contractor jobs citing VoIP also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the England region with a requirement for VoIP.

1 80 (39.80%) Cisco
2 69 (34.33%) Microsoft
3 67 (33.33%) WAN
3 67 (33.33%) Firewall
4 66 (32.84%) Windows
5 53 (26.37%) LAN
6 47 (23.38%) Cisco Certification
7 43 (21.39%) Telecoms
7 43 (21.39%) Active Directory
8 42 (20.90%) Azure
9 40 (19.90%) VMware
10 39 (19.40%) CCNP
11 34 (16.92%) Skype
12 32 (15.92%) ITIL
13 31 (15.42%) Office 365
14 30 (14.93%) VMware Infrastructure
14 30 (14.93%) CCNA
15 29 (14.43%) TCP/IP
15 29 (14.43%) VPN
16 28 (13.93%) DNS
16 28 (13.93%) Finance
17 27 (13.43%) Windows 10
18 26 (12.94%) Security Cleared
19 25 (12.44%) Windows Server
20 24 (11.94%) Migration
20 24 (11.94%) MPLS
21 23 (11.44%) BGP
21 23 (11.44%) Citrix
21 23 (11.44%) SolarWinds
22 22 (10.95%) DHCP

VoIP
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 14 (6.97%) MS Exchange
2 10 (4.98%) Skype for Business
3 6 (2.99%) IIS
3 6 (2.99%) JBoss
3 6 (2.99%) NetWeaver
3 6 (2.99%) WebSphere
4 5 (2.49%) SharePoint
5 2 (1.00%) Exchange Server 2010
6 1 (0.50%) Apache
6 1 (0.50%) Exchange Server 2013
6 1 (0.50%) MS Project Server
Applications
1 22 (10.95%) Microsoft Office
2 3 (1.49%) Microsoft Project
3 1 (0.50%) Chatbot
3 1 (0.50%) MS Visio
Cloud Services
1 42 (20.90%) Azure
2 31 (15.42%) Office 365
3 18 (8.96%) AWS
4 17 (8.46%) SaaS
5 12 (5.97%) Azure Active Directory
6 9 (4.48%) IaaS
6 9 (4.48%) PaaS
7 6 (2.99%) Azure ExpressRoute
7 6 (2.99%) Cloud Computing
8 3 (1.49%) AWS CloudFormation
8 3 (1.49%) OneDrive
9 2 (1.00%) BIME
9 2 (1.00%) Twilio
9 2 (1.00%) Virtual Private Cloud
10 1 (0.50%) Amazon CloudWatch
10 1 (0.50%) AWS Lambda
10 1 (0.50%) Dropbox
10 1 (0.50%) G Suite
10 1 (0.50%) Mimecast
10 1 (0.50%) Serverless
Communications & Networking
1 67 (33.33%) Firewall
1 67 (33.33%) WAN
2 53 (26.37%) LAN
3 34 (16.92%) Skype
4 29 (14.43%) TCP/IP
4 29 (14.43%) VPN
5 28 (13.93%) DNS
6 24 (11.94%) MPLS
7 23 (11.44%) BGP
8 22 (10.95%) DHCP
8 22 (10.95%) Wireless
9 20 (9.95%) Network Security
9 20 (9.95%) OSPF
9 20 (9.95%) Wi-Fi
10 19 (9.45%) EIGRP
11 17 (8.46%) Cisco ASA
11 17 (8.46%) Unified Communications
12 14 (6.97%) Cisco Nexus
12 14 (6.97%) Internet
13 12 (5.97%) PBX
Database & Business Intelligence
1 11 (5.47%) SQL Server
2 6 (2.99%) Azure SQL Database
2 6 (2.99%) Cosmos DB
2 6 (2.99%) DB2
2 6 (2.99%) MySQL
2 6 (2.99%) SAP HANA
3 5 (2.49%) Oracle Database
4 4 (1.99%) SQL Server 2008
5 2 (1.00%) Amazon RDS
5 2 (1.00%) BusinessObjects
5 2 (1.00%) Geospatial Data
5 2 (1.00%) Oracle Discoverer
5 2 (1.00%) Oracle Reports
6 1 (0.50%) Relational Database
6 1 (0.50%) SQL Server 2012
Development Applications
1 9 (4.48%) JIRA
1 9 (4.48%) Redmine
2 5 (2.49%) VSS/SourceSafe
3 2 (1.00%) MSI
4 1 (0.50%) Android Studio
4 1 (0.50%) ClearQuest
4 1 (0.50%) Team Foundation Server
General
1 43 (21.39%) Telecoms
2 28 (13.93%) Finance
3 17 (8.46%) Public Sector
4 12 (5.97%) Marketing
5 8 (3.98%) Manufacturing
6 7 (3.48%) Electronics
7 6 (2.99%) Pharmaceutical
8 5 (2.49%) Legal
9 4 (1.99%) Multimedia
10 3 (1.49%) Advertising
11 2 (1.00%) Banking
12 1 (0.50%) Billing
12 1 (0.50%) Law
12 1 (0.50%) Police
Job Titles
1 47 (23.38%) Network Engineer
2 27 (13.43%) Architect
3 25 (12.44%) Analyst
4 20 (9.95%) Support Engineer
5 16 (7.96%) VoIP Engineer
6 13 (6.47%) Cisco Engineer
6 13 (6.47%) Infrastructure Architect
7 12 (5.97%) Cisco Network Engineer
7 12 (5.97%) Infrastructure Engineer
8 10 (4.98%) Service Analyst
9 9 (4.48%) DV Cleared Network Engineer
10 8 (3.98%) Programme Manager
10 8 (3.98%) Service Desk Analyst
10 8 (3.98%) Telecoms Engineer
10 8 (3.98%) Voice Engineer
11 7 (3.48%) Infrastructure Support
11 7 (3.48%) Network Support
11 7 (3.48%) Network Support Engineer
11 7 (3.48%) Senior Network Engineer
11 7 (3.48%) Solutions Architect
Libraries, Frameworks & Software Standards
1 6 (2.99%) Middleware
1 6 (2.99%) SAP Basis
1 6 (2.99%) WebRTC
2 5 (2.49%) FreeSWITCH
3 3 (1.49%) LDAP
3 3 (1.49%) REST
3 3 (1.49%) XMPP
4 1 (0.50%) 802.1X
4 1 (0.50%) Elastic Stack
4 1 (0.50%) FIX Protocol
4 1 (0.50%) MSMQ
4 1 (0.50%) SOAP
4 1 (0.50%) Software Packaging
4 1 (0.50%) Web Services
4 1 (0.50%) XML
Miscellaneous
1 10 (4.98%) Data Centre
2 9 (4.48%) IVR
3 8 (3.98%) Public Cloud
4 7 (3.48%) Management Information System
4 7 (3.48%) PKI
4 7 (3.48%) Video Conferencing
5 6 (2.99%) Analytical Skills
6 5 (2.49%) Mainframe
6 5 (2.49%) Self-Motivation
7 4 (1.99%) Blackberry
7 4 (1.99%) CCTV
7 4 (1.99%) Driving Licence
7 4 (1.99%) Handset
7 4 (1.99%) NHS
8 3 (1.49%) Frameworx
8 3 (1.49%) User Experience
9 2 (1.00%) Fibre Optics
10 1 (0.50%) Distributed Denial-of-Service
10 1 (0.50%) Linux Command Line
10 1 (0.50%) Mobile Computing
Operating Systems
1 66 (32.84%) Windows
2 27 (13.43%) Windows 10
3 25 (12.44%) Windows Server
4 22 (10.95%) Linux
5 11 (5.47%) Windows Server 2008
6 9 (4.48%) Unix
6 9 (4.48%) Windows 7
7 8 (3.98%) Apple iOS
8 7 (3.48%) Windows Server 2012
9 5 (2.49%) Windows Server 2019
10 4 (1.99%) Check Point GAiA
11 3 (1.49%) AIX
12 2 (1.00%) Android
12 2 (1.00%) OpenWrt
13 1 (0.50%) Mac OS
13 1 (0.50%) Windows 8
13 1 (0.50%) Windows Server 2016
Processes & Methodologies
1 32 (15.92%) ITIL
2 24 (11.94%) Migration
3 22 (10.95%) Agile Software Development
4 21 (10.45%) Problem-Solving
5 19 (9.45%) Service Management
6 18 (8.96%) Problem Management
7 17 (8.46%) Service Delivery
8 16 (7.96%) Disaster Recovery
9 15 (7.46%) Cybersecurity
9 15 (7.46%) Infrastructure Engineering
9 15 (7.46%) Project Management
10 14 (6.97%) Programme Management
11 12 (5.97%) Application Virtualisation
11 12 (5.97%) Desktop Virtualisation
11 12 (5.97%) Multi-Factor Authentication
11 12 (5.97%) Project Delivery
12 11 (5.47%) High Availability
12 11 (5.47%) Network Design
12 11 (5.47%) PRINCE2
13 9 (4.48%) Incident Management
Programming Languages
1 22 (10.95%) SQL
2 14 (6.97%) Python
3 9 (4.48%) C
3 9 (4.48%) PowerShell
4 5 (2.49%) VBA
5 3 (1.49%) R
6 2 (1.00%) C++
6 2 (1.00%) Java
6 2 (1.00%) Shell Script
7 1 (0.50%) JavaScript
7 1 (0.50%) PHP
Qualifications
1 47 (23.38%) Cisco Certification
2 39 (19.40%) CCNP
3 30 (14.93%) CCNA
4 26 (12.94%) Security Cleared
5 15 (7.46%) SC Cleared
6 11 (5.47%) BPSS Clearance
7 10 (4.98%) CCIE
8 9 (4.48%) DV Cleared
9 8 (3.98%) Degree
10 7 (3.48%) CCDA
11 5 (2.49%) CCDP
11 5 (2.49%) Oracle Certification
12 4 (1.99%) HND
12 4 (1.99%) MCSE
12 4 (1.99%) Microsoft Certification
13 3 (1.49%) BC Cleared
13 3 (1.49%) CCIP
13 3 (1.49%) CCNP Voice
13 3 (1.49%) HP APS
14 2 (1.00%) CCIE Collaboration
Quality Assurance & Compliance
1 7 (3.48%) PCI DSS
2 6 (2.99%) COBIT
2 6 (2.99%) GDPR
2 6 (2.99%) SLA
3 4 (1.99%) ISO/IEC 20000
3 4 (1.99%) QA
4 3 (1.49%) Disclosure Scotland
4 3 (1.49%) Sarbanes-Oxley
5 1 (0.50%) JSP 440
System Software
1 43 (21.39%) Active Directory
2 30 (14.93%) VMware Infrastructure
3 8 (3.98%) Docker
4 5 (2.49%) Hyper-V
4 5 (2.49%) Kamailio
4 5 (2.49%) VMware NSX
4 5 (2.49%) XenApp
5 4 (1.99%) Terminal Server
6 2 (1.00%) Microsoft App-V
7 1 (0.50%) UAG
7 1 (0.50%) VMware ESXi
7 1 (0.50%) vSphere
Systems Management
1 14 (6.97%) Microsoft Intune
2 11 (5.47%) Cisco CUCM
3 9 (4.48%) WSUS
4 8 (3.98%) Kubernetes
5 7 (3.48%) SCOM
6 6 (2.99%) Cisco Prime
6 6 (2.99%) SCCM
7 5 (2.49%) FortiGate
8 4 (1.99%) Cisco UCCX
8 4 (1.99%) MaaS360
9 3 (1.49%) Ansible
9 3 (1.49%) HAProxy
9 3 (1.49%) ITRS Geneos
9 3 (1.49%) Netcool
9 3 (1.49%) SafeCom
9 3 (1.49%) Terraform
9 3 (1.49%) Tivoli
10 2 (1.00%) Backup Exec
10 2 (1.00%) Salt
10 2 (1.00%) SmoothWall
Vendors
1 80 (39.80%) Cisco
2 69 (34.33%) Microsoft
3 40 (19.90%) VMware
4 23 (11.44%) Citrix
4 23 (11.44%) SolarWinds
5 20 (9.95%) CheckPoint
6 18 (8.96%) F5
6 18 (8.96%) Oracle
7 15 (7.46%) Avaya
7 15 (7.46%) Juniper
8 13 (6.47%) HP
8 13 (6.47%) McAfee
8 13 (6.47%) SAP
9 12 (5.97%) Mitel
10 11 (5.47%) Apple
11 10 (4.98%) Dell
12 9 (4.48%) Palo Alto
13 8 (3.98%) WatchGuard
14 7 (3.48%) Meraki
14 7 (3.48%) Splunk