Period
to 17 January 2020

The following table provides summary statistics for contract job vacancies advertised in England with a requirement for VoIP skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited VoIP over the 6 months to 17 January 2020 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Voice Over IP (VoIP)
UK > England
6 months to
17 Jan 2020
Same period 2019 Same period 2018
Rank 332 400 414
Rank change year-on-year +68 +14 -110
Contract jobs citing VoIP 475 537 520
As % of all contract IT jobs advertised in England 0.72% 0.59% 0.56%
As % of the Communications & Networking category 5.20% 4.57% 4.16%
Number of daily rates quoted 299 320 326
England median daily rate £325 £364 £336
Median daily rate % change year-on-year -10.65% +8.18% -10.33%
10th Percentile £154 £146 £131
90th Percentile £550 £525 £500
UK median daily rate £325 £350 £338
% change year-on-year -7.14% +3.70% -10.00%
Number of hourly rates quoted 34 36 42
England median hourly rate £18.40 £23.75 £16.45
Median hourly rate % change year-on-year -22.53% +44.35% -40.17%
10th Percentile £13.18 £14.63 £10.25
90th Percentile £33.53 £115.00 £44.60
UK median hourly rate £19.50 £22.50 £16.00
% change year-on-year -13.33% +40.63% -41.82%

VoIP is in the Communications and Computer Networking category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in England with a requirement for communications or computer networking skills.

All Communications and Computer Networking Skills
England
Contract vacancies with a requirement for communications or computer networking skills 9,128 11,753 12,487
As % of all contract IT jobs advertised in England 13.76% 12.90% 13.52%
Number of daily rates quoted 5,560 7,107 7,781
England median daily rate £410 £425 £410
Median daily rate % change year-on-year -3.53% +3.66% +2.12%
10th Percentile £184 £200 £185
90th Percentile £600 £613 £598
UK median daily rate £410 £425 £400
% change year-on-year -3.53% +6.25% -
Number of hourly rates quoted 499 539 624
England median hourly rate £23.17 £18.76 £18.70
Median hourly rate % change year-on-year +23.48% +0.32% -16.89%
10th Percentile £13.25 £12.00 £11.01
90th Percentile £53.75 £48.75 £44.90
UK median hourly rate £23.50 £19.00 £18.70
% change year-on-year +23.68% +1.60% -16.89%

VoIP
Job Vacancy Trend in England

Job postings citing VoIP as a percentage of all IT jobs advertised in England.

Job vacancy trend for VoIP in England

VoIP
Contractor Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing VoIP in England.

Contractor daily rate trend for VoIP in England

VoIP
Contractor Daily Rate Histogram in England

The daily rate distribution of IT jobs citing VoIP in England over the 6 months to 17 January 2020.

Contractor daily rate histogram for VoIP in England

VoIP
Contractor Hourly Rate Trend in England

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing VoIP in England.

Contractor hourly rate trend for VoIP in England

VoIP
Contractor Hourly Rate Histogram in England

The hourly rate distribution of IT jobs citing VoIP in England over the 6 months to 17 January 2020.

Contractor hourly rate histogram for VoIP in England

VoIP
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing VoIP within the England region over the 6 months to 17 January 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +100 171 £350 +12.00% 77
South East +59 126 £400 +8.11% 72
North of England +32 84 £280 -24.32% 56
North West +35 50 £200 -48.05% 34
Midlands +26 38 £375 +3.45% 27
East of England +31 31 £288 +15.00% 37
Yorkshire +39 29 £290 -14.71% 18
South West +4 24 £325 -16.67% 34
West Midlands +39 22 £425 +9.68% 16
East Midlands +12 16 £350 +16.67% 11
North East +17 5 £424 +13.07% 4
VoIP
UK

For the 6 months to 17 January 2020, IT contractor jobs citing VoIP also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the England region with a requirement for VoIP.

1 218 (45.89%) Cisco
2 188 (39.58%) Windows
3 178 (37.47%) Firewall
4 166 (34.95%) Active Directory
5 154 (32.42%) LAN
6 152 (32.00%) WAN
7 131 (27.58%) Office 365
8 116 (24.42%) Windows 10
9 112 (23.58%) Cisco Certification
10 108 (22.74%) Microsoft
11 98 (20.63%) ITIL
12 91 (19.16%) VPN
13 86 (18.11%) TCP/IP
14 83 (17.47%) DNS
15 80 (16.84%) CCNA
16 74 (15.58%) Wireless
17 71 (14.95%) CCNP
18 66 (13.89%) DHCP
19 63 (13.26%) Telecoms
20 62 (13.05%) Windows Server
21 61 (12.84%) VMware
22 60 (12.63%) Network Security
23 57 (12.00%) Security Cleared
23 57 (12.00%) Citrix
24 55 (11.58%) MPLS
24 55 (11.58%) Data Centre
24 55 (11.58%) Windows 7
25 54 (11.37%) BGP
26 52 (10.95%) Microsoft Office
27 51 (10.74%) Skype

VoIP
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 50 (10.53%) Skype for Business
2 49 (10.32%) SharePoint
3 45 (9.47%) MS Exchange
4 13 (2.74%) IIS
5 12 (2.53%) Exchange Server 2013
6 8 (1.68%) Exchange Server 2010
7 5 (1.05%) Confluence
7 5 (1.05%) SharePoint 2010
8 4 (0.84%) IBM Notes
9 3 (0.63%) JBoss
9 3 (0.63%) SharePoint 2013
9 3 (0.63%) Tomcat
10 1 (0.21%) MS Project Server
10 1 (0.21%) SharePoint Server
10 1 (0.21%) Site Server
Applications
1 52 (10.95%) Microsoft Office
2 12 (2.53%) Microsoft Excel
3 7 (1.47%) Microsoft PowerPoint
4 4 (0.84%) Microsoft Project
4 4 (0.84%) MS Visio
5 3 (0.63%) AutoCAD
6 1 (0.21%) 3ds Max
6 1 (0.21%) Revit
Business Applications
1 2 (0.42%) Dynamics CRM
2 1 (0.21%) Remedy ITSM
Cloud Services
1 131 (27.58%) Office 365
2 43 (9.05%) Azure
3 17 (3.58%) AWS
4 12 (2.53%) IaaS
5 9 (1.89%) Azure Active Directory
6 8 (1.68%) G Suite
7 7 (1.47%) OneDrive
7 7 (1.47%) SaaS
7 7 (1.47%) Yammer
8 5 (1.05%) Mimecast
9 4 (0.84%) Cloud Computing
9 4 (0.84%) PaaS
9 4 (0.84%) Power Platform
9 4 (0.84%) Twilio
10 3 (0.63%) Slack
11 2 (0.42%) Adobe Creative Cloud
11 2 (0.42%) Trello
Communications & Networking
1 178 (37.47%) Firewall
2 154 (32.42%) LAN
3 152 (32.00%) WAN
4 91 (19.16%) VPN
5 86 (18.11%) TCP/IP
6 83 (17.47%) DNS
7 74 (15.58%) Wireless
8 66 (13.89%) DHCP
9 60 (12.63%) Network Security
10 55 (11.58%) MPLS
11 54 (11.37%) BGP
12 51 (10.74%) Skype
13 48 (10.11%) OSPF
13 48 (10.11%) Wi-Fi
14 34 (7.16%) Cisco ASA
14 34 (7.16%) Cisco IOS
14 34 (7.16%) Ethernet
14 34 (7.16%) IPsec
15 33 (6.95%) WLAN
16 32 (6.74%) Internet
Database & Business Intelligence
1 31 (6.53%) SQL Server
2 11 (2.32%) SQL Server 2012
3 5 (1.05%) SQL Server 2008
3 5 (1.05%) SQL Server 2016
4 4 (0.84%) Power BI
5 2 (0.42%) Amazon RDS
5 2 (0.42%) Oracle Reports
5 2 (0.42%) SQL Server 2005
5 2 (0.42%) SQL Server 2014
6 1 (0.21%) BusinessObjects
6 1 (0.21%) Data Warehouse
6 1 (0.21%) DB2
6 1 (0.21%) Geospatial Data
6 1 (0.21%) Informix
6 1 (0.21%) MySQL
6 1 (0.21%) Oracle Database
6 1 (0.21%) Oracle Discoverer
Development Applications
1 18 (3.79%) JIRA
2 5 (1.05%) Atlassian Bamboo
2 5 (1.05%) Git (software)
2 5 (1.05%) Jenkins
2 5 (1.05%) VSS/SourceSafe
3 3 (0.63%) JUnit
3 3 (0.63%) Mockito
4 2 (0.42%) AppScan
4 2 (0.42%) GDB
4 2 (0.42%) Selenium
5 1 (0.21%) ClearCase
5 1 (0.21%) ClearQuest
5 1 (0.21%) Redmine
5 1 (0.21%) Team Foundation Server
5 1 (0.21%) WinDbg
General
1 63 (13.26%) Telecoms
2 34 (7.16%) Finance
3 24 (5.05%) Public Sector
4 8 (1.68%) Banking
5 7 (1.47%) Advertising
5 7 (1.47%) Billing
6 6 (1.26%) Retail
7 4 (0.84%) Investment Banking
7 4 (0.84%) Local Government
8 3 (0.63%) Law
8 3 (0.63%) Manufacturing
9 2 (0.42%) Electronics
9 2 (0.42%) French Language
9 2 (0.42%) Marketing
9 2 (0.42%) Military
9 2 (0.42%) Multimedia
9 2 (0.42%) Publishing
10 1 (0.21%) Financial Institution
10 1 (0.21%) German Language
10 1 (0.21%) Spanish Language
Job Titles
1 114 (24.00%) Network Engineer
2 62 (13.05%) Analyst
3 60 (12.63%) Support Engineer
4 34 (7.16%) Desktop Engineer
4 34 (7.16%) Desktop Support
5 33 (6.95%) Cisco Engineer
6 30 (6.32%) Architect
7 26 (5.47%) 2nd Line Support
7 26 (5.47%) Infrastructure Engineer
8 25 (5.26%) VoIP Engineer
9 24 (5.05%) Desktop Support Engineer
10 21 (4.42%) 2nd Line Engineer
11 20 (4.21%) Service Analyst
12 19 (4.00%) Cisco Network Engineer
12 19 (4.00%) IT Support
13 18 (3.79%) Service Desk Analyst
14 17 (3.58%) Project Manager
14 17 (3.58%) Support Analyst
15 16 (3.37%) 2nd Line Support Engineer
16 14 (2.95%) Deskside Support
Libraries, Frameworks & Software Standards
1 15 (3.16%) Web Services
2 7 (1.47%) 802.1X
2 7 (1.47%) REST
3 6 (1.26%) JSON
3 6 (1.26%) XMPP
4 5 (1.05%) Apache Flex
4 5 (1.05%) CCXML
4 5 (1.05%) GraphQL
4 5 (1.05%) Middleware
4 5 (1.05%) VXML
4 5 (1.05%) XML
5 3 (0.63%) LDAP
6 2 (0.42%) FreeSWITCH
7 1 (0.21%) Jinja
7 1 (0.21%) V-Ray
7 1 (0.21%) X-Windows
7 1 (0.21%) YAML
Miscellaneous
1 55 (11.58%) Data Centre
2 40 (8.42%) Video Conferencing
3 22 (4.63%) Analytical Skills
3 22 (4.63%) Blackberry
4 14 (2.95%) Management Information System
5 13 (2.74%) Handset
6 12 (2.53%) iPhone
6 12 (2.53%) IVR
7 11 (2.32%) Client/Server
7 11 (2.32%) Driving Licence
7 11 (2.32%) NHS
8 10 (2.11%) User Experience
9 9 (1.89%) Smartphone
10 8 (1.68%) Self-Motivation
11 7 (1.47%) Linux Command Line
11 7 (1.47%) PKI
12 5 (1.05%) VUI
13 4 (0.84%) iPad
13 4 (0.84%) Media Streaming
13 4 (0.84%) PDA
Operating Systems
1 188 (39.58%) Windows
2 116 (24.42%) Windows 10
3 62 (13.05%) Windows Server
4 55 (11.58%) Windows 7
5 40 (8.42%) Linux
6 33 (6.95%) Android
7 27 (5.68%) Windows Server 2012
8 23 (4.84%) Windows Server 2008
9 16 (3.37%) Mac OS
10 11 (2.32%) Apple iOS
11 6 (1.26%) Unix
12 5 (1.05%) Windows 8
12 5 (1.05%) Windows Server 2003
13 4 (0.84%) Mac OS X
14 3 (0.63%) Embedded Linux
14 3 (0.63%) FreeBSD
15 2 (0.42%) Windows XP
16 1 (0.21%) Check Point GAiA
16 1 (0.21%) Windows Embedded Compact
Processes & Methodologies
1 98 (20.63%) ITIL
2 47 (9.89%) Migration
3 43 (9.05%) Problem-Solving
4 38 (8.00%) Incident Management
5 37 (7.79%) Service Delivery
6 29 (6.11%) Network Monitoring
7 28 (5.89%) Infrastructure Engineering
7 28 (5.89%) Network Design
7 28 (5.89%) Service Management
8 25 (5.26%) Problem Management
9 24 (5.05%) Change Management
9 24 (5.05%) Configuration Management
9 24 (5.05%) Stakeholder Management
10 23 (4.84%) Project Delivery
10 23 (4.84%) Project Management
11 22 (4.63%) Disaster Recovery
12 19 (4.00%) Load Balancing
13 15 (3.16%) High Availability
13 15 (3.16%) ITSM
13 15 (3.16%) TOGAF
Programming Languages
1 28 (5.89%) SQL
2 20 (4.21%) Python
3 16 (3.37%) PowerShell
4 15 (3.16%) C
5 9 (1.89%) Embedded C
6 7 (1.47%) Java
6 7 (1.47%) JavaScript
7 5 (1.05%) Bash Shell
7 5 (1.05%) Shell Script
8 3 (0.63%) Ruby
9 2 (0.42%) C++
10 1 (0.21%) Embedded C++
10 1 (0.21%) Perl
10 1 (0.21%) VBA
10 1 (0.21%) VBScript
Qualifications
1 112 (23.58%) Cisco Certification
2 80 (16.84%) CCNA
3 71 (14.95%) CCNP
4 57 (12.00%) Security Cleared
5 28 (5.89%) CCIE
5 28 (5.89%) SC Cleared
6 26 (5.47%) Degree
7 25 (5.26%) Microsoft Certification
8 19 (4.00%) MCSE
9 15 (3.16%) CISSP
10 11 (2.32%) BPSS Clearance
10 11 (2.32%) CCDA
11 10 (2.11%) BC Cleared
11 10 (2.11%) CCDP
11 10 (2.11%) CCIP
12 9 (1.89%) TOGAF Certification
13 8 (1.68%) Citrix Certification
13 8 (1.68%) ITIL Certification
14 7 (1.47%) DV Cleared
15 4 (0.84%) CCENT
Quality Assurance & Compliance
1 28 (5.89%) SLA
2 8 (1.68%) ISO/IEC 27001
3 5 (1.05%) PCI DSS
4 4 (0.84%) QA
5 3 (0.63%) COBIT
5 3 (0.63%) GDPR
6 1 (0.21%) Disclosure Scotland
6 1 (0.21%) PMO
System Software
1 166 (34.95%) Active Directory
2 47 (9.89%) VMware Infrastructure
3 15 (3.16%) Hyper-V
4 14 (2.95%) XenApp
5 12 (2.53%) XenDesktop
6 10 (2.11%) vSphere
7 9 (1.89%) Virtual Machines
8 8 (1.68%) VMware Workstation
9 7 (1.47%) Firmware
9 7 (1.47%) Microsoft App-V
10 5 (1.05%) Virtual Desktop
11 4 (0.84%) ISA Server
12 2 (0.42%) iptables
12 2 (0.42%) Kamailio
12 2 (0.42%) VMware ESXi
12 2 (0.42%) VMware Server
12 2 (0.42%) Xen
13 1 (0.21%) ProxySG
13 1 (0.21%) UAG
13 1 (0.21%) VMware NSX
Systems Management
1 38 (8.00%) SCCM
2 18 (3.79%) AirWatch
3 17 (3.58%) Cisco CUCM
4 16 (3.37%) Microsoft Intune
5 12 (2.53%) FortiGate
6 9 (1.89%) SCOM
7 7 (1.47%) Cisco Prime
7 7 (1.47%) Jamf Pro
8 6 (1.26%) Nagios
8 6 (1.26%) Single Sign-On
9 4 (0.84%) Cisco UCCX
9 4 (0.84%) WSUS
10 3 (0.63%) Backup Exec
10 3 (0.63%) Nessus
10 3 (0.63%) PaperCut
11 2 (0.42%) HAProxy
11 2 (0.42%) HP Fortify
11 2 (0.42%) Microsoft Clustering
11 2 (0.42%) vCenter Server
11 2 (0.42%) WebInspect
Vendors
1 218 (45.89%) Cisco
2 108 (22.74%) Microsoft
3 61 (12.84%) VMware
4 57 (12.00%) Citrix
5 43 (9.05%) Juniper
6 37 (7.79%) Palo Alto
7 34 (7.16%) CheckPoint
8 29 (6.11%) Avaya
9 24 (5.05%) Apple
10 23 (4.84%) SolarWinds
11 19 (4.00%) Meraki
11 19 (4.00%) ServiceNow
12 18 (3.79%) F5
13 16 (3.37%) Mitel
14 14 (2.95%) Dell
15 13 (2.74%) HP
15 13 (2.74%) Oracle
16 12 (2.53%) Fortinet
17 11 (2.32%) NetApp
18 10 (2.11%) BT