Period
to 5 March 2021

The following table provides summary statistics for contract job vacancies advertised in England with a requirement for VoIP skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited VoIP over the 6 months to 5 March 2021 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Voice Over IP (VoIP)
UK > England
6 months to
5 Mar 2021
Same period 2020 Same period 2019
Rank 380 329 406
Rank change year-on-year -51 +77 +15
Contract jobs citing VoIP 185 439 552
As % of all contract jobs advertised in England 0.47% 0.72% 0.61%
As % of the Communications & Networking category 4.06% 5.39% 4.77%
Number of daily rates quoted 155 285 348
Median daily rate £350 £350 £368
Median daily rate % change year-on-year - -4.76% +13.08%
10th Percentile £163 £156 £150
90th Percentile £540 £563 £512
UK median daily rate £350 £350 £350
Number of hourly rates quoted 16 37 32
Median hourly rate £24.72 £17.54 £18.75
Median hourly rate % change year-on-year +40.91% -6.45% -6.25%
10th Percentile £16.24 £12.93 £12.60
90th Percentile £66.25 £37.75 £47.50
UK median hourly rate £19.50 £17.77 £18.75
% change year-on-year +9.74% -5.23% +2.74%

VoIP is in the Communications and Computer Networking category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in England with a requirement for communications or computer networking skills.

All Communications and Computer Networking Skills
England
Contract vacancies with a requirement for communications or computer networking skills 4,558 8,140 11,576
As % of all contract IT jobs advertised in England 11.68% 13.29% 12.79%
Number of daily rates quoted 2,893 5,102 7,183
Median daily rate £425 £420 £425
Median daily rate % change year-on-year +1.19% -1.18% +3.03%
10th Percentile £204 £181 £200
90th Percentile £613 £600 £613
UK median daily rate £438 £420 £425
% change year-on-year +4.17% -1.18% +5.59%
Number of hourly rates quoted 232 431 497
Median hourly rate £25.72 £20.00 £18.00
Median hourly rate % change year-on-year +28.58% +11.11% -7.74%
10th Percentile £12.97 £13.00 £12.00
90th Percentile £58.75 £51.75 £48.75
Median hourly rate £31.00 £21.00 £18.00
% change year-on-year +47.62% +16.67% -5.26%

VoIP
Job Vacancy Trend in England

Job postings citing VoIP as a proportion of all IT jobs advertised in England.

Job vacancy trend for VoIP in England

VoIP
Contractor Daily Rate Trend in England

3-month moving average daily rate quoted in jobs citing VoIP in England.

Daily rate trend for VoIP in England

VoIP
Daily Rate Histogram in England

Daily rate distribution for jobs citing VoIP in England over the 6 months to 5 March 2021.

Daily rate histogram for VoIP in England

VoIP
Contractor Hourly Rate Trend in England

3-month moving average hourly rates quoted in jobs citing VoIP in England.

Hourly rate trend for VoIP in England

VoIP
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing VoIP in England over the 6 months to 5 March 2021.

Hourly rate histogram for VoIP in England

VoIP
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing VoIP within the England region over the 6 months to 5 March 2021. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -7 73 £375 +7.14% 38
Midlands +42 41 £350 -22.22% 22
West Midlands +37 31 £300 -47.37% 15
South East +7 28 £269 -29.51% 20
South West +66 16 £356 +4.78% 17
East of England +31 16 £225 -21.74% 9
North of England +31 15 £250 -10.71% 35
East Midlands +28 10 £376 +7.50% 7
Yorkshire +33 6 £300 +2.56% 16
North West +27 6 £219 +12.90% 18
North East +32 3 £175 -58.73% 1
VoIP
UK

For the 6 months to 5 March 2021, IT contractor jobs citing VoIP also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the England region with a requirement for VoIP.

1 72 (38.92%) Cisco
2 64 (34.59%) Firewall
3 62 (33.51%) Telecoms
4 57 (30.81%) WAN
5 47 (25.41%) LAN
6 45 (24.32%) Microsoft
6 45 (24.32%) Windows
7 43 (23.24%) Active Directory
8 39 (21.08%) Cisco Certification
9 34 (18.38%) TCP/IP
10 33 (17.84%) Wireless
11 32 (17.30%) VPN
12 31 (16.76%) Wi-Fi
12 31 (16.76%) Network Security
13 30 (16.22%) Internet
14 28 (15.14%) CCNP
14 28 (15.14%) VMware
15 27 (14.59%) ITIL
15 27 (14.59%) Azure
16 24 (12.97%) RTP
16 24 (12.97%) Public Sector
17 23 (12.43%) MPLS
17 23 (12.43%) SolarWinds
18 22 (11.89%) Security Cleared
18 22 (11.89%) PBX
18 22 (11.89%) Finance
18 22 (11.89%) Disaster Recovery
19 21 (11.35%) DHCP
19 21 (11.35%) DNS
19 21 (11.35%) SC Cleared

VoIP
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (4.86%) MS Exchange
2 7 (3.78%) Skype for Business
3 4 (2.16%) JBoss
3 4 (2.16%) NetWeaver
3 4 (2.16%) WebSphere
4 3 (1.62%) Exchange Server 2010
4 3 (1.62%) IIS
5 2 (1.08%) SharePoint
6 1 (0.54%) Apache
6 1 (0.54%) Exchange Server 2013
Applications
1 19 (10.27%) Microsoft Office
2 4 (2.16%) Microsoft Excel
2 4 (2.16%) MS Visio
3 1 (0.54%) Microsoft Project
Cloud Services
1 27 (14.59%) Azure
2 21 (11.35%) SaaS
3 20 (10.81%) Microsoft 365
4 17 (9.19%) AWS
5 12 (6.49%) Cloud Computing
5 12 (6.49%) IaaS
5 12 (6.49%) PaaS
6 6 (3.24%) Azure ExpressRoute
7 3 (1.62%) AWS CloudFormation
7 3 (1.62%) Mimecast
8 2 (1.08%) OneDrive
9 1 (0.54%) Amazon CloudWatch
9 1 (0.54%) AWS Lambda
9 1 (0.54%) Dropbox
9 1 (0.54%) G Suite
9 1 (0.54%) GCP
9 1 (0.54%) Serverless
9 1 (0.54%) Virtual Private Cloud
Communications & Networking
1 64 (34.59%) Firewall
2 57 (30.81%) WAN
3 47 (25.41%) LAN
4 34 (18.38%) TCP/IP
5 33 (17.84%) Wireless
6 32 (17.30%) VPN
7 31 (16.76%) Network Security
7 31 (16.76%) Wi-Fi
8 30 (16.22%) Internet
9 24 (12.97%) RTP
10 23 (12.43%) MPLS
11 22 (11.89%) PBX
12 21 (11.35%) DHCP
12 21 (11.35%) DNS
13 16 (8.65%) OSPF
13 16 (8.65%) Skype
13 16 (8.65%) VLAN
14 15 (8.11%) BGP
15 14 (7.57%) Cisco ASA
16 13 (7.03%) Unified Communications
Database & Business Intelligence
1 13 (7.03%) Data Warehouse
2 9 (4.86%) SQL Server
3 4 (2.16%) Azure SQL Database
3 4 (2.16%) Cosmos DB
3 4 (2.16%) DB2
3 4 (2.16%) MySQL
3 4 (2.16%) SAP HANA
3 4 (2.16%) SQL Server 2008
4 1 (0.54%) Relational Database
4 1 (0.54%) SQL Server 2012
Development Applications
1 20 (10.81%) JIRA
2 13 (7.03%) LoadRunner
3 8 (4.32%) Redmine
4 1 (0.54%) ClearQuest
General
1 62 (33.51%) Telecoms
2 24 (12.97%) Public Sector
3 22 (11.89%) Finance
4 13 (7.03%) Manufacturing
5 12 (6.49%) Back Office
6 10 (5.41%) Marketing
7 6 (3.24%) Electronics
8 5 (2.70%) Multimedia
9 2 (1.08%) Banking
9 2 (1.08%) Legal
9 2 (1.08%) Pharmaceutical
9 2 (1.08%) Police
10 1 (0.54%) Advertising
10 1 (0.54%) Aerospace
10 1 (0.54%) Financial Institution
10 1 (0.54%) Law
10 1 (0.54%) Spanish Language
Job Titles
1 37 (20.00%) Network Engineer
2 28 (15.14%) Analyst
3 19 (10.27%) VoIP Engineer
4 14 (7.57%) Infrastructure Engineer
5 13 (7.03%) Architect
5 13 (7.03%) Support Engineer
5 13 (7.03%) Test Analyst
6 10 (5.41%) Cisco Engineer
7 9 (4.86%) Cisco Network Engineer
8 8 (4.32%) Infrastructure Analyst
8 8 (4.32%) Infrastructure Test Analyst
8 8 (4.32%) Mitel Engineer
9 6 (3.24%) 3rd Line Engineer
9 6 (3.24%) Consultant
9 6 (3.24%) Design Engineer
9 6 (3.24%) Network Consultant
9 6 (3.24%) Solutions Architect
9 6 (3.24%) Telecoms Engineer
10 5 (2.70%) Network Analyst
10 5 (2.70%) Service Analyst
Libraries, Frameworks & Software Standards
1 7 (3.78%) WebRTC
2 5 (2.70%) FreeSWITCH
3 4 (2.16%) Middleware
3 4 (2.16%) SAP Basis
4 3 (1.62%) 802.1X
5 2 (1.08%) Kafka
5 2 (1.08%) RabbitMQ
5 2 (1.08%) REST
5 2 (1.08%) SOAP
5 2 (1.08%) Web Services
6 1 (0.54%) Elastic Stack
6 1 (0.54%) FIX Protocol
6 1 (0.54%) XMPP
Miscellaneous
1 14 (7.57%) Data Centre
2 13 (7.03%) Greenfield Project
3 10 (5.41%) Analytical Skills
3 10 (5.41%) Management Information System
4 8 (4.32%) CCTV
5 6 (3.24%) Fibre Optics
5 6 (3.24%) User Experience
6 5 (2.70%) NHS
6 5 (2.70%) PKI
6 5 (2.70%) Public Cloud
6 5 (2.70%) Video Conferencing
7 4 (2.16%) Hybrid Cloud
7 4 (2.16%) SCADA
8 3 (1.62%) CESG
8 3 (1.62%) IVR
9 2 (1.08%) Driving Licence
9 2 (1.08%) Fat Client
9 2 (1.08%) Handset
9 2 (1.08%) Thin Client
10 1 (0.54%) Self-Motivation
Operating Systems
1 45 (24.32%) Windows
2 19 (10.27%) Windows Server
3 16 (8.65%) Linux
4 14 (7.57%) Windows 10
4 14 (7.57%) Windows Server 2008
5 8 (4.32%) Unix
5 8 (4.32%) Windows 7
6 5 (2.70%) Windows Server 2012
7 4 (2.16%) AIX
7 4 (2.16%) Mac OS
7 4 (2.16%) Windows Server 2019
8 2 (1.08%) Apple iOS
8 2 (1.08%) OpenWrt
9 1 (0.54%) Android
9 1 (0.54%) Windows 8
Processes & Methodologies
1 27 (14.59%) ITIL
2 22 (11.89%) Disaster Recovery
3 20 (10.81%) Migration
4 16 (8.65%) Infrastructure Engineering
5 14 (7.57%) Identity Access Management
5 14 (7.57%) Problem-Solving
6 13 (7.03%) Project Management
7 12 (6.49%) Agile Software Development
7 12 (6.49%) Change Management
7 12 (6.49%) Data Protection
7 12 (6.49%) Functional Testing
7 12 (6.49%) High Availability
7 12 (6.49%) Non-Functional Testing
8 11 (5.95%) Defect Management
8 11 (5.95%) Validation
9 10 (5.41%) Capacity Planning
9 10 (5.41%) Network Management
9 10 (5.41%) Problem Management
9 10 (5.41%) Test Planning
10 9 (4.86%) Due Diligence
Programming Languages
1 17 (9.19%) SQL
2 11 (5.95%) C
3 8 (4.32%) Python
4 5 (2.70%) Java
5 4 (2.16%) PowerShell
6 3 (1.62%) JavaScript
6 3 (1.62%) R
7 2 (1.08%) C++
8 1 (0.54%) PHP
Qualifications
1 39 (21.08%) Cisco Certification
2 28 (15.14%) CCNP
3 22 (11.89%) Security Cleared
4 21 (11.35%) SC Cleared
5 19 (10.27%) CCNA
6 11 (5.95%) Degree
7 7 (3.78%) CCDP
8 4 (2.16%) CCIE
8 4 (2.16%) HND
8 4 (2.16%) MCP
8 4 (2.16%) Microsoft Certification
9 3 (1.62%) BC Cleared
9 3 (1.62%) BPSS Clearance
9 3 (1.62%) CCIP
9 3 (1.62%) ITIL Certification
9 3 (1.62%) PRINCE2 Practitioner
10 2 (1.08%) CCNP Voice
10 2 (1.08%) HP APS
10 2 (1.08%) ISTQB Foundation Certification
10 2 (1.08%) Microsoft Certified Architect
Quality Assurance & Compliance
1 10 (5.41%) QA
1 10 (5.41%) SLA
2 6 (3.24%) ISO/IEC 20000
3 4 (2.16%) COBIT
3 4 (2.16%) GDPR
3 4 (2.16%) PCI DSS
4 2 (1.08%) Government Security Classifications
4 2 (1.08%) HMG Security Policy Framework
4 2 (1.08%) Sarbanes-Oxley
5 1 (0.54%) HAZOP
5 1 (0.54%) JSP 440
System Software
1 43 (23.24%) Active Directory
2 17 (9.19%) VMware Infrastructure
3 7 (3.78%) Hyper-V
4 6 (3.24%) Docker
4 6 (3.24%) Terminal Server
4 6 (3.24%) VMware NSX
5 5 (2.70%) Kamailio
5 5 (2.70%) XenApp
6 3 (1.62%) Virtual Machines
7 2 (1.08%) vSphere
8 1 (0.54%) Firmware
8 1 (0.54%) UAG
8 1 (0.54%) VMware ESXi
8 1 (0.54%) XenDesktop
Systems Management
1 8 (4.32%) Kubernetes
2 7 (3.78%) Cisco CUCM
2 7 (3.78%) SCCM
3 5 (2.70%) Cisco Prime
3 5 (2.70%) FortiGate
4 4 (2.16%) MaaS360
5 3 (1.62%) Ansible
5 3 (1.62%) ITRS Geneos
5 3 (1.62%) Microsoft Intune
5 3 (1.62%) Terraform
6 2 (1.08%) HP ALM
6 2 (1.08%) HP Quality Center
6 2 (1.08%) Jamf Pro
6 2 (1.08%) Nessus
6 2 (1.08%) Opscode Chef
6 2 (1.08%) Puppet
6 2 (1.08%) Salt
6 2 (1.08%) SolarWinds Orion
6 2 (1.08%) WhatsUp Gold
6 2 (1.08%) WSUS
Vendors
1 72 (38.92%) Cisco
2 45 (24.32%) Microsoft
3 28 (15.14%) VMware
4 23 (12.43%) SolarWinds
5 19 (10.27%) Citrix
6 18 (9.73%) Mitel
7 14 (7.57%) Avaya
7 14 (7.57%) Palo Alto
8 12 (6.49%) CheckPoint
9 11 (5.95%) F5
9 11 (5.95%) HP
10 10 (5.41%) SAP
11 8 (4.32%) Meraki
12 7 (3.78%) Apple
12 7 (3.78%) Oracle
13 6 (3.24%) Aruba
14 5 (2.70%) Nortel
14 5 (2.70%) Verint
14 5 (2.70%) WatchGuard
15 4 (2.16%) GENBAND