Period
to 14 May 2021

The following table provides summary statistics for contract job vacancies advertised in England with a requirement for VoIP skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited VoIP over the 6 months to 14 May 2021 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Voice Over IP (VoIP)
UK > England
6 months to
14 May 2021
Same period 2020 Same period 2019
Rank 417 323 404
Rank change year-on-year -94 +81 +40
Contract jobs citing VoIP 191 328 497
As % of all contract jobs advertised in England 0.42% 0.73% 0.60%
As % of the Communications & Networking category 3.73% 5.40% 4.75%
Number of daily rates quoted 133 200 318
10th Percentile £163 £158 £171
25th Percentile £258 £213 £239
Median daily rate (50th Percentile) £375 £373 £375
Median % change year-on-year +0.67% -0.67% +11.11%
75th Percentile £475 £506 £450
90th Percentile £525 £600 £523
UK median daily rate £381 £375 £363
% change year-on-year +1.67% +3.45% +6.62%
Number of hourly rates quoted 11 31 30
10th Percentile £16.75 £14.00 £12.60
25th Percentile £19.63 £15.75 £15.50
Median hourly rate £26.43 £17.54 £20.00
Median % change year-on-year +50.68% -12.30% -
75th Percentile £46.19 £20.00 £29.44
90th Percentile £63.75 £34.50 £47.50
UK median hourly rate £20.00 £18.00 £20.00
% change year-on-year +11.11% -10.00% -

VoIP is in the Communications and Computer Networking category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in England with a requirement for communications or computer networking skills.

All Communications and Computer Networking Skills
England
Contract vacancies with a requirement for communications or computer networking skills 5,120 6,077 10,473
As % of all contract IT jobs advertised in England 11.28% 13.44% 12.55%
Number of daily rates quoted 3,312 3,773 6,637
10th Percentile £220 £181 £206
25th Percentile £340 £313 £325
Median daily rate (50th Percentile) £438 £425 £430
Median % change year-on-year +2.94% -1.16% +1.18%
75th Percentile £530 £530 £538
90th Percentile £625 £625 £613
UK median daily rate £450 £425 £425
% change year-on-year +5.88% - +2.41%
Number of hourly rates quoted 239 317 461
10th Percentile £12.58 £13.00 £12.00
25th Percentile £15.50 £15.25 £14.13
Median hourly rate £25.00 £20.00 £18.75
Median % change year-on-year +25.00% +6.67% -1.32%
75th Percentile £50.00 £45.00 £43.75
90th Percentile £60.00 £51.75 £50.00
UK median hourly rate £27.00 £22.19 £18.75
% change year-on-year +21.69% +18.33% +0.27%

VoIP
Job Vacancy Trend in England

Job postings citing VoIP as a proportion of all IT jobs advertised in England.

Job vacancy trend for VoIP in England

VoIP
Contractor Daily Rate Trend in England

3-month moving average daily rate quoted in jobs citing VoIP in England.

Daily rate trend for VoIP in England

VoIP
Daily Rate Histogram in England

Daily rate distribution for jobs citing VoIP in England over the 6 months to 14 May 2021.

Daily rate histogram for VoIP in England

VoIP
Contractor Hourly Rate Trend in England

3-month moving average hourly rates quoted in jobs citing VoIP in England.

Hourly rate trend for VoIP in England

VoIP
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing VoIP in England over the 6 months to 14 May 2021.

Hourly rate histogram for VoIP in England

VoIP
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing VoIP within the England region over the 6 months to 14 May 2021. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -67 65 £375 +7.14% 31
South East -42 38 £475 +26.67% 22
Midlands -2 35 £350 -39.91% 28
West Midlands -8 27 £350 -41.67% 16
North of England +25 22 £219 -14.22% 56
South West +42 18 £375 +8.70% 21
North West +11 13 £176 -29.50% 41
East of England +18 11 £313 -7.41% 10
East Midlands +16 8 £475 +5.56% 12
Yorkshire +24 7 £300 +7.14% 13
North East +22 2 £175 -41.67% 2
VoIP
UK

For the 6 months to 14 May 2021, IT contractor jobs citing VoIP also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the England region with a requirement for VoIP.

1 77 (40.31%) Telecoms
2 72 (37.70%) Firewall
3 71 (37.17%) Cisco
4 68 (35.60%) WAN
5 58 (30.37%) Active Directory
6 55 (28.80%) LAN
7 53 (27.75%) Microsoft
8 48 (25.13%) Windows
9 46 (24.08%) VPN
10 44 (23.04%) Social Skills
11 39 (20.42%) Cisco Certification
12 35 (18.32%) Internet
12 35 (18.32%) Wireless
13 34 (17.80%) ITIL
14 33 (17.28%) Microsoft 365
15 32 (16.75%) VMware
16 29 (15.18%) Azure
17 28 (14.66%) TCP/IP
17 28 (14.66%) PBX
18 27 (14.14%) MPLS
19 25 (13.09%) Network Security
19 25 (13.09%) Public Sector
20 24 (12.57%) Security Cleared
20 24 (12.57%) DNS
20 24 (12.57%) CCNP
20 24 (12.57%) Wi-Fi
21 22 (11.52%) SD-WAN
22 21 (10.99%) DHCP
22 21 (10.99%) SC Cleared
22 21 (10.99%) VLAN

VoIP
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (5.76%) MS Exchange
2 7 (3.66%) Skype for Business
3 4 (2.09%) JBoss
3 4 (2.09%) NetWeaver
3 4 (2.09%) SharePoint
3 4 (2.09%) WebSphere
4 3 (1.57%) Exchange Server 2010
5 2 (1.05%) IIS
6 1 (0.52%) Tomcat
Applications
1 14 (7.33%) Microsoft Office
2 4 (2.09%) Microsoft Excel
2 4 (2.09%) MS Visio
Cloud Services
1 33 (17.28%) Microsoft 365
2 29 (15.18%) Azure
3 15 (7.85%) SaaS
4 12 (6.28%) AWS
5 11 (5.76%) PaaS
6 10 (5.24%) Cloud Computing
6 10 (5.24%) IaaS
7 8 (4.19%) Mimecast
8 7 (3.66%) Azure ExpressRoute
9 4 (2.09%) Azure Cosmos DB
10 3 (1.57%) GCP
10 3 (1.57%) OneDrive
11 2 (1.05%) Twilio
12 1 (0.52%) Amazon EC2
12 1 (0.52%) Amazon EKS
12 1 (0.52%) AWS Direct Connect
12 1 (0.52%) AWS Fargate
12 1 (0.52%) Google Workspace
Communications & Networking
1 72 (37.70%) Firewall
2 68 (35.60%) WAN
3 55 (28.80%) LAN
4 46 (24.08%) VPN
5 35 (18.32%) Internet
5 35 (18.32%) Wireless
6 28 (14.66%) PBX
6 28 (14.66%) TCP/IP
7 27 (14.14%) MPLS
8 25 (13.09%) Network Security
9 24 (12.57%) DNS
9 24 (12.57%) Wi-Fi
10 22 (11.52%) SD-WAN
11 21 (10.99%) DHCP
11 21 (10.99%) VLAN
12 18 (9.42%) RTP
13 17 (8.90%) Unified Communications
14 15 (7.85%) Skype
15 14 (7.33%) Ethernet
16 11 (5.76%) BGP
Database & Business Intelligence
1 14 (7.33%) Data Warehouse
2 11 (5.76%) SQL Server
3 4 (2.09%) Azure SQL Database
3 4 (2.09%) DB2
3 4 (2.09%) MySQL
3 4 (2.09%) SAP HANA
4 3 (1.57%) SQL Server 2014
5 2 (1.05%) SQL Server 2012
5 2 (1.05%) SQL Server 2016
6 1 (0.52%) Oracle Database
6 1 (0.52%) Relational Database
Development Applications
1 19 (9.95%) JIRA
2 14 (7.33%) LoadRunner
3 2 (1.05%) Redmine
General
1 77 (40.31%) Telecoms
2 44 (23.04%) Social Skills
3 25 (13.09%) Public Sector
4 14 (7.33%) Manufacturing
5 13 (6.81%) Back Office
5 13 (6.81%) Finance
6 10 (5.24%) Marketing
7 7 (3.66%) Analytical Skills
7 7 (3.66%) Electronics
8 5 (2.62%) Organisational Skills
9 4 (2.09%) Presentation Skills
10 3 (1.57%) Billing
11 2 (1.05%) Banking
11 2 (1.05%) Local Government
11 2 (1.05%) Pharmaceutical
12 1 (0.52%) Aerospace
12 1 (0.52%) Financial Institution
12 1 (0.52%) Legal
12 1 (0.52%) Military
12 1 (0.52%) Retail
Job Titles
1 41 (21.47%) Network Engineer
2 35 (18.32%) Analyst
3 14 (7.33%) Infrastructure Engineer
3 14 (7.33%) Test Analyst
4 13 (6.81%) Architect
5 12 (6.28%) Cisco Engineer
6 11 (5.76%) Cisco Network Engineer
6 11 (5.76%) Consultant
7 10 (5.24%) Infrastructure Analyst
8 9 (4.71%) Support Engineer
9 8 (4.19%) Infrastructure Test Analyst
9 8 (4.19%) VoIP Engineer
10 7 (3.66%) 3rd Line Engineer
10 7 (3.66%) Cisco Analyst
10 7 (3.66%) Cisco Network Analyst
10 7 (3.66%) Network Analyst
11 6 (3.14%) Exchange Engineer
11 6 (3.14%) Mitel Engineer
11 6 (3.14%) Network Consultant
11 6 (3.14%) Project Manager
Libraries, Frameworks & Software Standards
1 6 (3.14%) SOAP
2 4 (2.09%) Middleware
2 4 (2.09%) SAP Basis
3 3 (1.57%) Kafka
3 3 (1.57%) RabbitMQ
4 2 (1.05%) 802.1X
4 2 (1.05%) Web Services
5 1 (0.52%) HTML
5 1 (0.52%) WebRTC
5 1 (0.52%) XMPP
Miscellaneous
1 15 (7.85%) Greenfield Project
2 14 (7.33%) Data Centre
3 8 (4.19%) Management Information System
4 6 (3.14%) Hybrid Cloud
4 6 (3.14%) Virtual Team
5 5 (2.62%) NHS
5 5 (2.62%) User Experience
6 4 (2.09%) CCTV
6 4 (2.09%) Fibre Optics
6 4 (2.09%) PKI
6 4 (2.09%) Public Cloud
6 4 (2.09%) Video Conferencing
7 3 (1.57%) CESG
7 3 (1.57%) Mobile App
7 3 (1.57%) SCADA
8 2 (1.05%) BYOD
8 2 (1.05%) Clustering
8 2 (1.05%) Fat Client
8 2 (1.05%) Thin Client
9 1 (0.52%) Cybercrime
Operating Systems
1 48 (25.13%) Windows
2 20 (10.47%) Windows Server
3 13 (6.81%) Windows 10
4 11 (5.76%) Windows Server 2008
5 8 (4.19%) Linux
6 6 (3.14%) Unix
6 6 (3.14%) Windows 7
7 5 (2.62%) Windows Server 2012
8 4 (2.09%) AIX
9 3 (1.57%) Mac OS
10 2 (1.05%) Android
10 2 (1.05%) OpenWrt
10 2 (1.05%) Windows Server 2016
10 2 (1.05%) Windows Server 2019
11 1 (0.52%) Apple iOS
11 1 (0.52%) Windows 8
11 1 (0.52%) Windows XP
Processes & Methodologies
1 34 (17.80%) ITIL
2 20 (10.47%) Identity Access Management
3 19 (9.95%) Disaster Recovery
3 19 (9.95%) Migration
4 18 (9.42%) Infrastructure Engineering
4 18 (9.42%) Problem-Solving
5 16 (8.38%) Validation
6 15 (7.85%) Change Management
7 14 (7.33%) Agile Software Development
8 13 (6.81%) Data Protection
8 13 (6.81%) Functional Testing
8 13 (6.81%) Network Management
8 13 (6.81%) Non-Functional Testing
8 13 (6.81%) Project Management
9 12 (6.28%) Capacity Planning
9 12 (6.28%) Defect Management
9 12 (6.28%) Due Diligence
10 11 (5.76%) Cybersecurity
10 11 (5.76%) Test Planning
11 10 (5.24%) High Availability
Programming Languages
1 16 (8.38%) SQL
2 7 (3.66%) PowerShell
3 5 (2.62%) Python
4 4 (2.09%) C
4 4 (2.09%) Java
5 3 (1.57%) JavaScript
6 2 (1.05%) C++
Qualifications
1 39 (20.42%) Cisco Certification
2 24 (12.57%) CCNP
2 24 (12.57%) Security Cleared
3 21 (10.99%) SC Cleared
4 19 (9.95%) CCNA
5 10 (5.24%) Degree
6 9 (4.71%) CCDP
7 6 (3.14%) ISEB
7 6 (3.14%) ISTQB Foundation Certification
7 6 (3.14%) Microsoft Certification
8 4 (2.09%) CCIE
8 4 (2.09%) ITIL Certification
8 4 (2.09%) MCP
9 3 (1.57%) PRINCE2 Practitioner
10 2 (1.05%) BC Cleared
10 2 (1.05%) CISSP
10 2 (1.05%) HND
10 2 (1.05%) ITIL Foundation Certificate
10 2 (1.05%) MCSE
10 2 (1.05%) Microsoft Certified Architect
Quality Assurance & Compliance
1 12 (6.28%) SLA
2 8 (4.19%) QA
3 5 (2.62%) PCI DSS
4 4 (2.09%) COBIT
4 4 (2.09%) GDPR
4 4 (2.09%) ISO/IEC 20000
5 3 (1.57%) ISO/IEC 27001
6 2 (1.05%) Government Security Classifications
6 2 (1.05%) HMG Security Policy Framework
7 1 (0.52%) Disclosure Scotland
7 1 (0.52%) HAZOP
7 1 (0.52%) Sarbanes-Oxley
System Software
1 58 (30.37%) Active Directory
2 14 (7.33%) VMware Infrastructure
3 12 (6.28%) Hyper-V
4 6 (3.14%) vSphere
4 6 (3.14%) XenApp
5 5 (2.62%) Docker
5 5 (2.62%) ProxySG
6 4 (2.09%) Terminal Server
6 4 (2.09%) Virtual Machines
6 4 (2.09%) XenDesktop
7 2 (1.05%) VMware Workstation
8 1 (0.52%) Firmware
8 1 (0.52%) Kamailio
8 1 (0.52%) Microsoft App-V
8 1 (0.52%) VMware NSX
Systems Management
1 16 (8.38%) SCCM
2 8 (4.19%) Cisco CUCM
3 7 (3.66%) Kubernetes
4 6 (3.14%) HP ALM
4 6 (3.14%) HP Quality Center
5 5 (2.62%) Microsoft Intune
6 4 (2.09%) Nessus
6 4 (2.09%) Tivoli Storage Manager
7 3 (1.57%) Cisco UCCX
8 2 (1.05%) FortiGate
8 2 (1.05%) Jamf Pro
8 2 (1.05%) SCOM
8 2 (1.05%) SCSM
8 2 (1.05%) WhatsUp Gold
8 2 (1.05%) WSUS
9 1 (0.52%) Backup Exec
9 1 (0.52%) Cisco UCCE
9 1 (0.52%) Nagios
9 1 (0.52%) NetBackup
9 1 (0.52%) Tivoli
Vendors
1 71 (37.17%) Cisco
2 53 (27.75%) Microsoft
3 32 (16.75%) VMware
4 19 (9.95%) Citrix
5 17 (8.90%) SolarWinds
6 16 (8.38%) Mitel
7 15 (7.85%) CheckPoint
8 13 (6.81%) Avaya
9 11 (5.76%) SAP
10 9 (4.71%) HP
11 8 (4.19%) Meraki
11 8 (4.19%) Oracle
11 8 (4.19%) Palo Alto
12 7 (3.66%) Aruba
12 7 (3.66%) F5
13 6 (3.14%) Blue Coat
13 6 (3.14%) Nortel
14 5 (2.62%) Broadcom
14 5 (2.62%) Sophos
14 5 (2.62%) Veeam