Cisco ICM Contract Job Trends in England

Cisco Unified Intelligent Contact Management Enterprise
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring Cisco ICM skills. It covers contract job vacancies from the 6 months leading up to 13 October 2025, with comparisons to the same periods in the previous two years.

6 months to
13 Oct 2025
Same period 2024 Same period 2023
Rank 510 529 -
Rank change year-on-year +19 - -
Contract jobs citing Cisco ICM 2 4 0
As % of all contract jobs in England 0.007% 0.013% -
As % of the Communications & Networking category 0.062% 0.10% -
Number of daily rates quoted 2 1 0
10th Percentile £373 - -
25th Percentile £407 £288 -
Median daily rate (50th Percentile) £471 £300 -
Median % change year-on-year +57.08% - -
75th Percentile £544 £313 -
90th Percentile £583 - -
UK median daily rate £471 £300 £300
% change year-on-year +57.08% - -

All Communications and Computer Networking Skills
England

Cisco ICM falls under the Communications and Computer Networking category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring communications or computer networking skills in England.

Contract vacancies with a requirement for communications or computer networking skills 3,244 3,892 5,563
As % of all contract IT jobs advertised in England 11.62% 12.17% 13.64%
Number of daily rates quoted 2,075 2,238 3,504
10th Percentile £214 £240 £220
25th Percentile £356 £376 £375
Median daily rate (50th Percentile) £478 £500 £500
Median % change year-on-year -4.50% - -1.96%
75th Percentile £588 £608 £613
90th Percentile £688 £688 £705
UK median daily rate £475 £500 £500
% change year-on-year -5.00% - -
Number of hourly rates quoted 170 148 305
10th Percentile £15.50 £17.23 £17.27
25th Percentile £20.32 £26.25 £23.09
Median hourly rate £34.00 £57.50 £56.49
Median % change year-on-year -40.87% +1.79% +36.12%
75th Percentile £65.00 £67.14 £67.50
90th Percentile £80.00 £75.00 £76.42
UK median hourly rate £34.50 £48.56 £56.49
% change year-on-year -28.95% -14.04% +37.78%

Cisco ICM
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing Cisco ICM relative to all contract IT jobs advertised in England.

Cisco ICM job vacancy trend in England

Cisco ICM
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing Cisco ICM.

Contractor daily rate distribution trend for jobs in England citing Cisco ICM

Cisco ICM
Daily Rate Histogram in England

Daily rate distribution for jobs citing Cisco ICM in England over the 6 months to 13 October 2025.

Daily rate histogram for Cisco ICM in England

Cisco ICM
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing Cisco ICM.

Contractor hourly rate distribution trend for jobs in England citing Cisco ICM

Cisco ICM
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Cisco ICM within the England region over the 6 months to 13 October 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London +16 1 £350 +16.67%
South East - 1 £593 - 2
Cisco ICM
UK

Cisco ICM
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Communications & Networking
1 1 (50.00%) CTI
1 1 (50.00%) VoIP
1 1 (50.00%) WebEx
Database & Business Intelligence
1 1 (50.00%) SQL Server
General
1 1 (50.00%) Marketing
1 1 (50.00%) Pharmaceutical
Job Titles
1 1 (50.00%) Architect
1 1 (50.00%) Consultant
1 1 (50.00%) Lead
1 1 (50.00%) Lead Architect
Miscellaneous
1 1 (50.00%) IVR
Operating Systems
1 1 (50.00%) Windows
1 1 (50.00%) Windows Server
Processes & Methodologies
1 2 (100.00%) CRM
1 2 (100.00%) Stakeholder Engagement
2 1 (50.00%) Capacity Planning
2 1 (50.00%) Cisco ICM Scripting
2 1 (50.00%) Customer Experience
2 1 (50.00%) Data Governance
2 1 (50.00%) High Availability
2 1 (50.00%) Migration
2 1 (50.00%) Project Management
2 1 (50.00%) Root Cause Analysis
2 1 (50.00%) Translating Business Requirements
Programming Languages
1 1 (50.00%) PowerShell
1 1 (50.00%) Python
Qualifications
1 1 (50.00%) CCA
1 1 (50.00%) CCIE
1 1 (50.00%) CCIE Collaboration
1 1 (50.00%) CCNP
1 1 (50.00%) Cisco Certification
1 1 (50.00%) SC Cleared
1 1 (50.00%) Security Cleared
System Software
1 1 (50.00%) Active Directory
Systems Management
1 2 (100.00%) Cisco UCCE
2 1 (50.00%) Cisco CUCM
2 1 (50.00%) Cisco UCCX
Vendors
1 2 (100.00%) Avaya
1 2 (100.00%) Cisco
1 2 (100.00%) Genesys
2 1 (50.00%) Salesforce
2 1 (50.00%) ServiceNow