Freshdesk Contract Job Trends in England

Freshdesk
UK > England

The table below provides summary statistics for contract job vacancies advertised in England requiring knowledge or experience of Freshdesk products and/or services. It includes a benchmarking guide to contractor rates offered in vacancies that cited Freshdesk over the 6 months leading up to 21 April 2026, comparing them to the same period in the previous two years.

The figures below represent the IT contractor job market in general and are not representative of contractor rates within Freshdesk, Inc.

6 months to
21 Apr 2026
Same period 2025 Same period 2024
Rank 572 466 533
Rank change year-on-year -106 +67 +120
Contract jobs citing Freshdesk 5 3 9
As % of all contract jobs in England 0.013% 0.012% 0.024%
As % of the Vendors category 0.030% 0.026% 0.058%
Number of daily rates quoted 5 3 5
10th Percentile £296 - £311
25th Percentile £500 - £506
Median daily rate (50th Percentile) £525 £400 £513
Median % change year-on-year +31.25% -21.95% +115.79%
75th Percentile £538 £541 £519
90th Percentile £545 £625 £523
UK median daily rate £513 £400 £513
% change year-on-year +28.13% -21.95% +115.79%

All Vendors
England

Freshdesk falls under the Vendor Products and Services category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring knowledge or experience of all vendor products and services in England.

Contract vacancies with a requirement for knowledge or experience of vendor products and services 16,849 11,612 15,594
As % of all contract IT jobs advertised in England 42.59% 47.37% 42.12%
Number of daily rates quoted 10,980 7,529 9,955
10th Percentile £313 £296 £255
25th Percentile £413 £407 £400
Median daily rate (50th Percentile) £500 £525 £520
Median % change year-on-year -4.76% +0.96% -3.26%
75th Percentile £606 £625 £631
90th Percentile £705 £725 £738
UK median daily rate £500 £513 £518
% change year-on-year -2.44% -0.97% -1.43%
Number of hourly rates quoted 886 441 986
10th Percentile £15.32 £14.99 £12.00
25th Percentile £18.70 £18.13 £14.16
Median hourly rate £30.00 £28.75 £22.50
Median % change year-on-year +4.35% +27.78% -43.75%
75th Percentile £60.00 £62.50 £55.08
90th Percentile £78.40 £80.00 £70.00
UK median hourly rate £30.00 £27.99 £22.50
% change year-on-year +7.18% +24.40% -48.70%

Freshdesk
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing Freshdesk relative to all contract IT jobs advertised in England.

Freshdesk job vacancy trend in England

Freshdesk
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing Freshdesk.

Contractor daily rate distribution trend for jobs in England citing Freshdesk

Freshdesk
Daily Rate Histogram in England

Daily rate distribution for jobs citing Freshdesk in England over the 6 months to 21 April 2026.

Daily rate histogram for Freshdesk in England

Freshdesk
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Freshdesk within the England region over the 6 months to 21 April 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
East of England - 3 £525 -
London -64 1 £500 +25.00% 4
Yorkshire - 1 £160 - 1
North of England - 1 £160 - 2
Freshdesk
UK

Freshdesk
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Cloud Services
1 1 (20.00%) Microsoft 365
Communications & Networking
1 1 (20.00%) SNMP
Development Applications
1 1 (20.00%) JIRA
General
1 2 (40.00%) Documentation Skills
1 2 (40.00%) Social Skills
Job Titles
1 3 (60.00%) Project Manager
2 1 (20.00%) Configuration Manager
2 1 (20.00%) CRM Manager
2 1 (20.00%) CRM Project Manager
2 1 (20.00%) ERP Manager
2 1 (20.00%) ERP Project Manager
2 1 (20.00%) IT Engineer
2 1 (20.00%) IT Support
2 1 (20.00%) IT Support Engineer
2 1 (20.00%) Support Engineer
2 1 (20.00%) Telephony Manager
2 1 (20.00%) Telephony Project Manager
Miscellaneous
1 1 (20.00%) Greenfield Project
1 1 (20.00%) Onboarding
Operating Systems
1 1 (20.00%) Android
1 1 (20.00%) Apple iOS
1 1 (20.00%) Windows
1 1 (20.00%) Windows 10
Processes & Methodologies
1 3 (60.00%) CRM
1 3 (60.00%) ERP
1 3 (60.00%) System Integration Testing
1 3 (60.00%) User Acceptance Testing
2 2 (40.00%) Stakeholder Management
3 1 (20.00%) Asset Management
3 1 (20.00%) Customer Service
3 1 (20.00%) Data Migration
3 1 (20.00%) Inventory Management
3 1 (20.00%) ITSM
3 1 (20.00%) Migration
3 1 (20.00%) Service Catalogue
3 1 (20.00%) Service Management
3 1 (20.00%) Ticket Management
Quality Assurance & Compliance
1 1 (20.00%) QA
1 1 (20.00%) SLA
Vendors
1 3 (60.00%) Salesforce
2 1 (20.00%) Microsoft
2 1 (20.00%) ServiceNow