Freshdesk Contracts

Freshdesk
UK

The table below provides summary statistics for contract job vacancies with a requirement for knowledge and experience of Freshdesk products and/or services. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Freshdesk over the 6 months to 26 April 2024 with a comparison to the same period in the previous 2 years.

The figures below represent the IT contractor job market in general and are not representative of contractor rates within Freshdesk, Inc.

6 months to
26 Apr 2024
Same period 2023 Same period 2022
Rank 569 689 859
Rank change year-on-year +120 +170 -188
Contract jobs citing Freshdesk 10 11 1
As % of all contract jobs advertised in the UK 0.023% 0.018% 0.001%
As % of the Vendors category 0.054% 0.043% 0.003%
Number of daily rates quoted 5 5 1
10th Percentile £311 £212 -
25th Percentile £506 £219 £163
Median daily rate (50th Percentile) £513 £238 £175
Median % change year-on-year +115.79% +35.71% -63.16%
75th Percentile £519 £269 £188
90th Percentile £523 £302 -
UK excluding London median daily rate £188 £238 -
% change year-on-year -21.05% - -

All Vendors
UK

Freshdesk is in the Vendor Products and Services category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for knowledge or experience of vendor products and services.

Contract vacancies with a requirement for knowledge or experience of vendor products and services 18,551 25,723 35,349
As % of all contract IT jobs advertised in the UK 42.59% 42.90% 39.84%
Number of daily rates quoted 11,490 17,234 23,476
10th Percentile £263 £270 £288
25th Percentile £402 £413 £413
Median daily rate (50th Percentile) £515 £525 £525
Median % change year-on-year -1.90% - +10.53%
75th Percentile £628 £650 £631
90th Percentile £738 £743 £725
UK excluding London median daily rate £500 £500 £463
% change year-on-year - +8.11% +8.82%
Number of hourly rates quoted 1,101 707 893
10th Percentile £12.13 £15.25 £11.50
25th Percentile £14.48 £19.00 £15.00
Median hourly rate £22.15 £42.50 £21.00
Median % change year-on-year -47.88% +102.38% -6.50%
75th Percentile £57.33 £65.00 £45.75
90th Percentile £70.00 £75.00 £60.00
UK excluding London median hourly rate £21.46 £37.50 £18.69
% change year-on-year -42.77% +100.70% -0.48%

Freshdesk
Job Vacancy Trend

Job postings citing Freshdesk as a proportion of all IT jobs advertised.

Job vacancy trend for Freshdesk in the UK

Freshdesk
Contractor Daily Rate Trend

3-month moving average daily rate quoted in jobs citing Freshdesk.

Daily rate trend for Freshdesk in the UK

Freshdesk
Daily Rate Histogram

Daily rate distribution for jobs citing Freshdesk over the 6 months to 26 April 2024.

Daily rate histogram for Freshdesk in the UK

Freshdesk
Top 5 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Freshdesk within the UK over the 6 months to 26 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England +113 10 £513 +115.79% 10
London +114 9 £513 +105.00% 6
Work from Home +120 5 £525 +121.05% 3
UK excluding London +65 1 £188 -21.05% 4
South East +23 1 £188 -21.05% 1

Freshdesk
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (40.00%) Confluence
Cloud Services
1 8 (80.00%) Azure
2 5 (50.00%) Microsoft 365
3 4 (40.00%) Azure DevOps
4 1 (10.00%) SaaS
General
1 1 (10.00%) Finance
1 1 (10.00%) Public Sector
1 1 (10.00%) Social Skills
Job Titles
1 2 (20.00%) Architect
1 2 (20.00%) Information Architect
1 2 (20.00%) Knowledge Manager
2 1 (10.00%) 2nd Line Engineer
2 1 (10.00%) 2nd Line Support
2 1 (10.00%) 2nd Line Support Engineer
2 1 (10.00%) Support Engineer
2 1 (10.00%) Support Manager
Libraries, Frameworks & Software Standards
1 1 (10.00%) Oracle Fusion
Miscellaneous
1 4 (40.00%) Wiki
Operating Systems
1 1 (10.00%) Windows
1 1 (10.00%) Windows 10
Processes & Methodologies
1 4 (40.00%) Case Management
1 4 (40.00%) Change Management
1 4 (40.00%) Collaborative Working
1 4 (40.00%) Continuous Improvement
1 4 (40.00%) DevOps
1 4 (40.00%) Fintech
1 4 (40.00%) Incident Management
1 4 (40.00%) Information Architecture
1 4 (40.00%) ITIL
1 4 (40.00%) ITSM
1 4 (40.00%) Service Management
2 1 (10.00%) Customer Service
2 1 (10.00%) ERP
2 1 (10.00%) Migration
2 1 (10.00%) Stakeholder Engagement
System Software
1 1 (10.00%) Active Directory
Vendors
1 1 (10.00%) Microsoft
1 1 (10.00%) Oracle