Period
to 19 November 2017

The median contractor rate for an IT Support Engineer was £150 per day in advertised job vacancies in England during the 6 months to 19 November 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Support Engineer
UK > England
6 months to
19 Nov 2017
Same period 2016 Same period 2015
Rank 648 666 659
Rank change year-on-year +18 -7 +1
Contract jobs requiring an IT Support Engineer 194 198 205
As % of all contract IT jobs advertised in England 0.21% 0.20% 0.20%
As % of the Job Titles category 0.22% 0.21% 0.21%
Number of daily rates quoted 101 90 96
England median daily rate £150 £160 £169
Median daily rate % change year-on-year -6.25% -5.19% -0.74%
10th Percentile £108 £105 £108
90th Percentile £245 £278 £256
UK median daily rate £148 £160 £159
% change year-on-year -7.81% +0.79% -3.05%
Number of hourly rates quoted 47 53 67
England median hourly rate £17.50 £15.00 £13.00
Median hourly rate % change year-on-year +16.67% +15.38% -10.34%
10th Percentile £12.80 £11.25 £9.90
90th Percentile £162.00 £23.95 £18.85
UK median hourly rate £17.50 £14.57 £13.46
% change year-on-year +20.15% +8.21% -3.86%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
England
Contract vacancies in England with a recognized job title 88370 92296 99465
% of contract IT jobs with a recognized job title 94.78% 94.77% 94.97%
Number of daily rates quoted 58881 60820 64344
England median daily rate £450 £425 £413
Median daily rate % change year-on-year +5.88% +3.03% +3.13%
10th Percentile £263 £256 £250
90th Percentile £625 £600 £600
UK median daily rate £450 £425 £400
% change year-on-year +5.88% +6.25% -
Number of hourly rates quoted 2615 2980 3832
England median hourly rate £18.63 £18.50 £18.00
Median hourly rate % change year-on-year +0.68% +2.78% +9.09%
10th Percentile £10.96 £10.50 £10.50
90th Percentile £47.83 £46.77 £45.00
UK median hourly rate £18.70 £18.00 £18.00
% change year-on-year +3.89% - +9.09%

IT Support Engineer
Job Vacancy Trend in England

Job postings that featured IT Support Engineer in the job title as a percentage of all IT jobs advertised in England.

Job vacancy trend for IT Support Engineer in England

IT Support Engineer
Contractor Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing IT Support Engineer in England.

Contractor daily rate trend for IT Support Engineer in England

IT Support Engineer
Contractor Daily Rate Histogram in England

The daily rate distribution of IT jobs citing IT Support Engineer in England over the 6 months to 19 November 2017.

Contractor daily rate histogram for IT Support Engineer in England

IT Support Engineer
Contractor Hourly Rate Trend in England

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing IT Support Engineer in England.

Contractor hourly rate trend for IT Support Engineer in England

IT Support Engineer
Contractor Hourly Rate Histogram in England

The hourly rate distribution of IT jobs citing IT Support Engineer in England over the 6 months to 19 November 2017.

Contractor hourly rate histogram for IT Support Engineer in England

IT Support Engineer
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IT Support Engineer within the England region over the 6 months to 19 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -1 89 £138 -19.12% 19
South East +12 39 £145 -12.12% 16
Midlands +26 22 £150 +11.11% 1
North of England +50 14 £198 +21.54% 9
East Midlands +7 14 £150 -25.00%
South West -1 14 £165 +22.22% 7
East of England -31 14 £150 -18.92% 6
North West +26 9 £150 -14.29% 6
West Midlands +30 8 £105 -19.23% 1
Yorkshire +14 4 £211 +40.83% 3
North East +67 1 £200 -
IT Support Engineer
UK

IT Support Engineer Skill Set
Top 30 Co-occurring IT Skills in England

For the 6 months to 19 November 2017, IT Support Engineer contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the England region featuring IT Support Engineer in the job title.

1 152 (78.35%) Windows
2 90 (46.39%) Active Directory
3 64 (32.99%) Microsoft
4 59 (30.41%) Windows 7
5 53 (27.32%) Office 365
6 49 (25.26%) Windows 10
6 49 (25.26%) ITIL
7 44 (22.68%) Microsoft Office
8 42 (21.65%) Windows Server
9 30 (15.46%) Cisco
10 28 (14.43%) Android
11 26 (13.40%) Windows 8
12 21 (10.82%) VMware
13 17 (8.76%) Mac OS X
13 17 (8.76%) DNS
14 16 (8.25%) TCP/IP
14 16 (8.25%) Apple
14 16 (8.25%) Citrix
15 15 (7.73%) Finance
15 15 (7.73%) Service Management
15 15 (7.73%) VMware Infrastructure
15 15 (7.73%) SCCM
15 15 (7.73%) Apple iOS
16 14 (7.22%) Asset Management
16 14 (7.22%) SLA
17 13 (6.70%) DHCP
17 13 (6.70%) LAN
17 13 (6.70%) ITSM
17 13 (6.70%) Security Cleared
18 12 (6.19%) Meraki

IT Support Engineer Skill Set
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (6.19%) SharePoint
2 9 (4.64%) MS Exchange
3 6 (3.09%) IBM Notes
4 5 (2.58%) Skype for Business
5 2 (1.03%) Blackberry Enterprise Server
5 2 (1.03%) Exchange Server 2013
5 2 (1.03%) SharePoint 2013
6 1 (0.52%) Confluence
6 1 (0.52%) Exchange Server 2007
6 1 (0.52%) Exchange Server 2010
6 1 (0.52%) Oracle Workflow
6 1 (0.52%) SharePoint 2010
Applications
1 44 (22.68%) Microsoft Office
2 3 (1.55%) Microsoft Excel
3 1 (0.52%) HipChat
Business Applications
1 4 (2.06%) Dynamics NAV
2 2 (1.03%) assyst
3 1 (0.52%) Eikon
3 1 (0.52%) Teamcenter
Cloud Services
1 53 (27.32%) Office 365
2 4 (2.06%) G Suite
3 3 (1.55%) Microsoft Azure
4 1 (0.52%) Azure Active Directory
4 1 (0.52%) Mimecast
4 1 (0.52%) OneDrive
Communications & Networking
1 17 (8.76%) DNS
2 16 (8.25%) TCP/IP
3 13 (6.70%) DHCP
3 13 (6.70%) LAN
4 10 (5.15%) Cisco IOS
4 10 (5.15%) WAN
5 9 (4.64%) VPN
6 8 (4.12%) Wireless
7 6 (3.09%) Skype
8 5 (2.58%) Broadband
9 4 (2.06%) Firewall
9 4 (2.06%) Unified Communications
9 4 (2.06%) VLAN
9 4 (2.06%) WLAN
10 2 (1.03%) SAN
10 2 (1.03%) VoIP
10 2 (1.03%) Wi-Fi
11 1 (0.52%) Cisco ASA
11 1 (0.52%) SMS
11 1 (0.52%) WebEx
Database & Business Intelligence
1 3 (1.55%) SQL Server
2 1 (0.52%) MS Access
General
1 15 (7.73%) Finance
2 7 (3.61%) Banking
3 5 (2.58%) Advertising
3 5 (2.58%) Retail
4 4 (2.06%) Automotive
4 4 (2.06%) Law
4 4 (2.06%) Telecoms
5 3 (1.55%) Back Office
5 3 (1.55%) Legal
6 2 (1.03%) Investment Banking
7 1 (0.52%) Games
7 1 (0.52%) Spanish Language
Libraries, Frameworks & Software Standards
1 1 (0.52%) 802.1X
1 1 (0.52%) JSON
1 1 (0.52%) RESTful
Miscellaneous
1 12 (6.19%) Blackberry
1 12 (6.19%) iPhone
2 10 (5.15%) Driving Licence
3 8 (4.12%) Video Conferencing
4 7 (3.61%) Smartphone
5 5 (2.58%) iPad
6 3 (1.55%) Analytical Skills
7 2 (1.03%) Clustering
7 2 (1.03%) Data Centre
7 2 (1.03%) Fat Client
7 2 (1.03%) Management Information System
7 2 (1.03%) Thin Client
8 1 (0.52%) CMDB
8 1 (0.52%) Equities
8 1 (0.52%) Fixed Income
8 1 (0.52%) FMCG
8 1 (0.52%) NHS
8 1 (0.52%) PDA
8 1 (0.52%) RIA
8 1 (0.52%) Wiki
Operating Systems
1 152 (78.35%) Windows
2 59 (30.41%) Windows 7
3 49 (25.26%) Windows 10
4 42 (21.65%) Windows Server
5 28 (14.43%) Android
6 26 (13.40%) Windows 8
7 17 (8.76%) Mac OS X
8 15 (7.73%) Apple iOS
9 12 (6.19%) Windows Server 2008
10 11 (5.67%) Windows Server 2012
11 8 (4.12%) Linux
12 6 (3.09%) Mac OS
13 4 (2.06%) Windows Server 2003
14 3 (1.55%) Windows Mobile
14 3 (1.55%) Windows XP
15 2 (1.03%) Unix
16 1 (0.52%) SUSE
16 1 (0.52%) SUSE Linux Enterprise Server
16 1 (0.52%) Windows Embedded Compact
16 1 (0.52%) Windows Vista
Processes & Methodologies
1 49 (25.26%) ITIL
2 15 (7.73%) Service Management
3 14 (7.22%) Asset Management
4 13 (6.70%) ITSM
5 11 (5.67%) Time Management
6 8 (4.12%) Migration
6 8 (4.12%) Mobile Device Management
7 7 (3.61%) Break/Fix
8 6 (3.09%) Disaster Recovery
8 6 (3.09%) ITIL V3
8 6 (3.09%) Service Delivery
9 5 (2.58%) Line Management
10 4 (2.06%) Data Loss Prevention
10 4 (2.06%) Desktop Virtualisation
10 4 (2.06%) Knowledge Management
10 4 (2.06%) Ticket Management
11 3 (1.55%) Change Management
11 3 (1.55%) Configuration Management
11 3 (1.55%) Data Migration
11 3 (1.55%) Data Protection
Programming Languages
1 10 (5.15%) SQL
2 2 (1.03%) C
2 2 (1.03%) PowerShell
3 1 (0.52%) Bash Shell
Qualifications
1 13 (6.70%) Security Cleared
2 12 (6.19%) Microsoft Certification
3 11 (5.67%) Degree
4 9 (4.64%) Cisco Certification
4 9 (4.64%) SC Cleared
5 8 (4.12%) CCNA
6 7 (3.61%) MCP
7 5 (2.58%) DBS Check
8 4 (2.06%) MCSA
8 4 (2.06%) MCSE
9 3 (1.55%) ITIL Certification
10 2 (1.03%) CCNP
10 2 (1.03%) DV Cleared
10 2 (1.03%) Network+ Certification
11 1 (0.52%) A+ Certification
11 1 (0.52%) CCIE
11 1 (0.52%) ECDL
11 1 (0.52%) MCDST
11 1 (0.52%) MCITP
11 1 (0.52%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 14 (7.22%) SLA
System Software
1 90 (46.39%) Active Directory
2 15 (7.73%) VMware Infrastructure
3 7 (3.61%) Hyper-V
4 3 (1.55%) XenApp
4 3 (1.55%) XenDesktop
5 2 (1.03%) VMware Workstation
6 1 (0.52%) Terminal Services
6 1 (0.52%) Virtual Desktop
6 1 (0.52%) Virtual Machines
6 1 (0.52%) VMware ESXi
6 1 (0.52%) vSphere
Systems Management
1 15 (7.73%) SCCM
2 10 (5.15%) Jamf Pro
3 3 (1.55%) McAfee ePO
4 2 (1.03%) Systems Management Server (SMS)
5 1 (0.52%) AirWatch
5 1 (0.52%) ArcSight ESM
5 1 (0.52%) Backup Exec
5 1 (0.52%) Forefront Identity Manager
5 1 (0.52%) Microsoft Clustering
5 1 (0.52%) NetBackup
5 1 (0.52%) Nmap
5 1 (0.52%) Norton AntiVirus
5 1 (0.52%) OpenVAS
5 1 (0.52%) Puppet
5 1 (0.52%) SmoothWall
5 1 (0.52%) WSUS
Vendors
1 64 (32.99%) Microsoft
2 30 (15.46%) Cisco
3 21 (10.82%) VMware
4 16 (8.25%) Apple
4 16 (8.25%) Citrix
5 12 (6.19%) HP
5 12 (6.19%) Meraki
6 7 (3.61%) Avaya
7 6 (3.09%) Lotus
8 5 (2.58%) Google
8 5 (2.58%) Symantec
9 3 (1.55%) McAfee
9 3 (1.55%) Remedy
10 2 (1.03%) CheckPoint
10 2 (1.03%) SAP
10 2 (1.03%) ServiceNow
10 2 (1.03%) WatchGuard
10 2 (1.03%) Wyse
11 1 (0.52%) GFI Software
11 1 (0.52%) MobileIron