Period
to 20 January 2018

The median contractor rate for an IT Support Engineer was £150 per day in advertised job vacancies in England during the 6 months to 20 January 2018.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Support Engineer
UK > England
6 months to
20 Jan 2018
Same period 2017 Same period 2016
Rank 660 633 651
Rank change year-on-year -27 +18 +15
Contract jobs requiring an IT Support Engineer 177 198 189
As % of all contract IT jobs advertised in England 0.19% 0.22% 0.19%
As % of the Job Titles category 0.20% 0.23% 0.20%
Number of daily rates quoted 95 100 84
England median daily rate £150 £164 £170
Median daily rate % change year-on-year -8.40% -3.68% -9.33%
10th Percentile £108 £105 £110
90th Percentile £245 £321 £259
UK median daily rate £150 £170 £170
% change year-on-year -11.76% - -6.85%
Number of hourly rates quoted 36 49 80
England median hourly rate £17.25 £14.50 £14.00
Median hourly rate % change year-on-year +18.97% +3.57% -6.67%
10th Percentile £13.00 £10.60 £10.20
90th Percentile £165.00 £22.50 £20.00
UK median hourly rate £17.25 £14.00 £14.00
% change year-on-year +23.21% - -3.45%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
England
Contract vacancies in England with a recognized job title 86,733 85,247 94,251
% of contract IT jobs with a recognized job title 94.73% 94.77% 95.04%
Number of daily rates quoted 58,185 56,131 61,000
England median daily rate £450 £425 £415
Median daily rate % change year-on-year +5.88% +2.41% +3.75%
10th Percentile £263 £256 £250
90th Percentile £638 £613 £600
UK median daily rate £450 £425 £413
% change year-on-year +5.88% +3.03% +3.13%
Number of hourly rates quoted 2,529 2,917 3,593
England median hourly rate £18.38 £18.50 £18.50
Median hourly rate % change year-on-year -0.68% - +12.12%
10th Percentile £10.75 £10.50 £10.50
90th Percentile £47.83 £47.00 £46.50
UK median hourly rate £18.50 £18.00 £19.00
% change year-on-year +2.78% -5.26% +15.15%

IT Support Engineer
Job Vacancy Trend in England

Job postings that featured IT Support Engineer in the job title as a percentage of all IT jobs advertised in England.

Job vacancy trend for IT Support Engineer in England

IT Support Engineer
Contractor Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing IT Support Engineer in England.

Contractor daily rate trend for IT Support Engineer in England

IT Support Engineer
Contractor Daily Rate Histogram in England

The daily rate distribution of IT jobs citing IT Support Engineer in England over the 6 months to 20 January 2018.

Contractor daily rate histogram for IT Support Engineer in England

IT Support Engineer
Contractor Hourly Rate Trend in England

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing IT Support Engineer in England.

Contractor hourly rate trend for IT Support Engineer in England

IT Support Engineer
Contractor Hourly Rate Histogram in England

The hourly rate distribution of IT jobs citing IT Support Engineer in England over the 6 months to 20 January 2018.

Contractor hourly rate histogram for IT Support Engineer in England

IT Support Engineer
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IT Support Engineer within the England region over the 6 months to 20 January 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -18 72 £138 -24.14% 44
South East -13 45 £178 +4.71% 44
Midlands +4 20 £150 -16.67% 36
North of England +25 14 £200 +5.26% 48
South West -3 14 £163 +18.18% 23
East Midlands 0 11 £150 -25.00% 19
East of England -26 10 £150 -6.25% 18
West Midlands +23 9 £120 -27.27% 17
North West +6 7 £175 -12.50% 34
Yorkshire +5 6 £199 -0.63% 13
North East +49 1 £200 +56.86% 1
IT Support Engineer
UK

IT Support Engineer Skill Set
Top 30 Co-occurring IT Skills in England

For the 6 months to 20 January 2018, IT Support Engineer contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the England region featuring IT Support Engineer in the job title.

1 143 (80.79%) Windows
2 97 (54.80%) Active Directory
3 63 (35.59%) Microsoft
4 53 (29.94%) Windows 7
5 52 (29.38%) Microsoft Office
6 50 (28.25%) Windows 10
7 46 (25.99%) Office 365
8 42 (23.73%) Windows Server
9 41 (23.16%) ITIL
10 26 (14.69%) VMware
11 25 (14.12%) Cisco
12 22 (12.43%) Windows 8
13 20 (11.30%) DNS
14 18 (10.17%) Android
15 17 (9.60%) VMware Infrastructure
16 16 (9.04%) Citrix
16 16 (9.04%) DHCP
17 15 (8.47%) SLA
17 15 (8.47%) Finance
18 14 (7.91%) Apple
18 14 (7.91%) Windows Server 2008
18 14 (7.91%) Windows Server 2012
19 13 (7.34%) Asset Management
19 13 (7.34%) HP
19 13 (7.34%) VPN
20 12 (6.78%) Microsoft Certification
21 11 (6.21%) SCCM
21 11 (6.21%) Mac OS X
22 10 (5.65%) Service Management
22 10 (5.65%) Blackberry

IT Support Engineer Skill Set
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (5.65%) MS Exchange
2 9 (5.08%) SharePoint
3 7 (3.95%) IBM Notes
4 4 (2.26%) Exchange Server 2010
5 3 (1.69%) Skype for Business
6 2 (1.13%) Confluence
6 2 (1.13%) Exchange Server 2013
7 1 (0.56%) Exchange Server 2003
7 1 (0.56%) IIS
7 1 (0.56%) SharePoint 2010
7 1 (0.56%) SharePoint 2013
Applications
1 52 (29.38%) Microsoft Office
2 5 (2.82%) Microsoft Excel
3 1 (0.56%) HipChat
Business Applications
1 5 (2.82%) Dynamics NAV
2 3 (1.69%) Dynamics CRM
3 2 (1.13%) assyst
3 2 (1.13%) Eikon
Cloud Services
1 46 (25.99%) Office 365
2 4 (2.26%) G Suite
3 3 (1.69%) Microsoft Azure
4 1 (0.56%) Azure Active Directory
4 1 (0.56%) Mimecast
Communications & Networking
1 20 (11.30%) DNS
2 16 (9.04%) DHCP
3 13 (7.34%) VPN
4 10 (5.65%) LAN
4 10 (5.65%) TCP/IP
5 9 (5.08%) WAN
6 6 (3.39%) Cisco IOS
6 6 (3.39%) Wireless
7 4 (2.26%) Firewall
7 4 (2.26%) Skype
7 4 (2.26%) Wi-Fi
7 4 (2.26%) WLAN
8 3 (1.69%) Broadband
8 3 (1.69%) Unified Communications
8 3 (1.69%) VoIP
9 2 (1.13%) Internet
9 2 (1.13%) IPsec
9 2 (1.13%) Remote Desktop
9 2 (1.13%) SSL
9 2 (1.13%) VLAN
Database & Business Intelligence
1 2 (1.13%) Data Warehouse
1 2 (1.13%) SQL Server
2 1 (0.56%) GIS
2 1 (0.56%) MS Access
2 1 (0.56%) MySQL
General
1 15 (8.47%) Finance
2 8 (4.52%) Banking
2 8 (4.52%) Retail
3 7 (3.95%) Telecoms
4 6 (3.39%) Advertising
5 3 (1.69%) Automotive
5 3 (1.69%) Law
6 2 (1.13%) Back Office
6 2 (1.13%) Games
6 2 (1.13%) Manufacturing
7 1 (0.56%) Corporate Banking
7 1 (0.56%) Legal
7 1 (0.56%) Private Banking
7 1 (0.56%) Spanish Language
Libraries, Frameworks & Software Standards
1 1 (0.56%) 802.1X
1 1 (0.56%) Oracle Fusion
1 1 (0.56%) X-Windows
Miscellaneous
1 10 (5.65%) Blackberry
1 10 (5.65%) iPhone
2 9 (5.08%) Driving Licence
3 7 (3.95%) Video Conferencing
4 5 (2.82%) iPad
4 5 (2.82%) Smartphone
5 3 (1.69%) NHS
6 2 (1.13%) BYOD
6 2 (1.13%) Data Centre
6 2 (1.13%) Management Information System
6 2 (1.13%) Replication
6 2 (1.13%) Wiki
7 1 (0.56%) Analytical Skills
7 1 (0.56%) Fat Client
7 1 (0.56%) Fixed Income
7 1 (0.56%) FMCG
7 1 (0.56%) Mobile Computing
7 1 (0.56%) PDA
7 1 (0.56%) PKI
7 1 (0.56%) RIA
Operating Systems
1 143 (80.79%) Windows
2 53 (29.94%) Windows 7
3 50 (28.25%) Windows 10
4 42 (23.73%) Windows Server
5 22 (12.43%) Windows 8
6 18 (10.17%) Android
7 14 (7.91%) Windows Server 2008
7 14 (7.91%) Windows Server 2012
8 11 (6.21%) Mac OS X
9 10 (5.65%) Apple iOS
10 5 (2.82%) Windows XP
11 4 (2.26%) Mac OS
11 4 (2.26%) Windows Server 2003
12 3 (1.69%) Linux
13 2 (1.13%) Windows Mobile
14 1 (0.56%) Windows Embedded Compact
14 1 (0.56%) Windows Vista
Processes & Methodologies
1 41 (23.16%) ITIL
2 13 (7.34%) Asset Management
3 10 (5.65%) Service Management
4 9 (5.08%) ITSM
5 8 (4.52%) Line Management
6 7 (3.95%) Knowledge Management
6 7 (3.95%) Migration
6 7 (3.95%) Service Delivery
6 7 (3.95%) Ticket Management
6 7 (3.95%) Time Management
7 6 (3.39%) ITIL V3
7 6 (3.39%) Mobile Device Management
8 5 (2.82%) Disaster Recovery
8 5 (2.82%) ERP
9 4 (2.26%) Break/Fix
9 4 (2.26%) CRM
9 4 (2.26%) Kalman Filter
10 3 (1.69%) Data Loss Prevention
10 3 (1.69%) Desktop Virtualisation
10 3 (1.69%) Server Virtualisation
Programming Languages
1 7 (3.95%) SQL
2 1 (0.56%) Bash Shell
2 1 (0.56%) C
2 1 (0.56%) PowerShell
2 1 (0.56%) T-SQL
Qualifications
1 12 (6.78%) Microsoft Certification
2 10 (5.65%) Cisco Certification
2 10 (5.65%) Security Cleared
3 9 (5.08%) CCNA
3 9 (5.08%) MCP
4 8 (4.52%) Degree
5 7 (3.95%) MCSE
5 7 (3.95%) SC Cleared
6 5 (2.82%) DBS Check
6 5 (2.82%) MCSA
7 4 (2.26%) ITIL Certification
8 2 (1.13%) DV Cleared
8 2 (1.13%) VMware Certified Professional (VCP)
9 1 (0.56%) ACMT
9 1 (0.56%) CCIE
9 1 (0.56%) CCNP
9 1 (0.56%) HND
9 1 (0.56%) MCDST
9 1 (0.56%) MCITP
9 1 (0.56%) VCAP
Quality Assurance & Compliance
1 15 (8.47%) SLA
2 2 (1.13%) PMO
System Software
1 97 (54.80%) Active Directory
2 17 (9.60%) VMware Infrastructure
3 9 (5.08%) Hyper-V
4 4 (2.26%) XenApp
5 3 (1.69%) Terminal Services
6 2 (1.13%) BitLocker
6 2 (1.13%) IAG
6 2 (1.13%) VMware ESXi
6 2 (1.13%) XenDesktop
7 1 (0.56%) Virtual Machines
7 1 (0.56%) VMware Workstation
Systems Management
1 11 (6.21%) SCCM
2 5 (2.82%) Jamf Pro
3 3 (1.69%) Systems Management Server (SMS)
4 2 (1.13%) McAfee ePO
5 1 (0.56%) ArcSight ESM
5 1 (0.56%) Backup Exec
5 1 (0.56%) Forefront Identity Manager
5 1 (0.56%) Microsoft Intune
5 1 (0.56%) NetBackup
5 1 (0.56%) SmoothWall
Vendors
1 63 (35.59%) Microsoft
2 26 (14.69%) VMware
3 25 (14.12%) Cisco
4 16 (9.04%) Citrix
5 14 (7.91%) Apple
6 13 (7.34%) HP
7 7 (3.95%) Lotus
8 6 (3.39%) Avaya
9 5 (2.82%) Meraki
9 5 (2.82%) Remedy
10 4 (2.26%) Google
11 3 (1.69%) Bloomberg
11 3 (1.69%) CheckPoint
11 3 (1.69%) Reuters
11 3 (1.69%) Symantec
12 2 (1.13%) McAfee
12 2 (1.13%) MobileIron
12 2 (1.13%) Proofpoint
12 2 (1.13%) Veeam
13 1 (0.56%) ServiceNow