Period
to 17 October 2018

The median contractor rate for an IT Support Engineer was £155 per day in advertised job vacancies in England during the 6 months to 17 October 2018.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Support Engineer
UK > England
6 months to
17 Oct 2018
Same period 2017 Same period 2016
Rank 622 670 695
Rank change year-on-year +48 +25 -31
Contract jobs requiring an IT Support Engineer 250 177 183
As % of all contract IT jobs advertised in England 0.27% 0.19% 0.19%
As % of the Job Titles category 0.28% 0.20% 0.20%
Number of daily rates quoted 141 95 84
England median daily rate £155 £150 £160
Median daily rate % change year-on-year +3.33% -6.25% -5.88%
10th Percentile £95 £107 £104
90th Percentile £288 £245 £275
UK median daily rate £155 £150 £158
% change year-on-year +3.33% -4.76% -5.97%
Number of hourly rates quoted 63 50 44
England median hourly rate £16.00 £17.50 £14.88
Median hourly rate % change year-on-year -8.57% +17.65% +8.18%
10th Percentile £10.85 £13.00 £11.25
90th Percentile £20.85 £160.50 £20.70
UK median hourly rate £15.16 £17.50 £14.53
% change year-on-year -13.37% +20.42% +3.80%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
England
Contract vacancies in England with a recognized job title 89,320 86,581 93,675
% of contract IT jobs with a recognized job title 94.72% 94.87% 94.90%
Number of daily rates quoted 59,457 57,357 61,708
England median daily rate £450 £450 £425
Median daily rate % change year-on-year - +5.88% +6.25%
10th Percentile £275 £263 £256
90th Percentile £638 £625 £600
UK median daily rate £450 £440 £425
% change year-on-year +2.27% +3.53% +6.25%
Number of hourly rates quoted 2,836 2,565 2,977
England median hourly rate £18.30 £18.70 £18.50
Median hourly rate % change year-on-year -2.14% +1.08% +4.11%
10th Percentile £11.17 £10.75 £10.50
90th Percentile £48.75 £48.75 £46.50
UK median hourly rate £18.00 £18.70 £18.50
% change year-on-year -3.74% +1.08% +2.89%

IT Support Engineer
Job Vacancy Trend in England

Job postings that featured IT Support Engineer in the job title as a percentage of all IT jobs advertised in England.

Job vacancy trend for IT Support Engineer in England

IT Support Engineer
Contractor Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing IT Support Engineer in England.

Contractor daily rate trend for IT Support Engineer in England

IT Support Engineer
Contractor Daily Rate Histogram in England

The daily rate distribution of IT jobs citing IT Support Engineer in England over the 6 months to 17 October 2018.

Contractor daily rate histogram for IT Support Engineer in England

IT Support Engineer
Contractor Hourly Rate Trend in England

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing IT Support Engineer in England.

Contractor hourly rate trend for IT Support Engineer in England

IT Support Engineer
Contractor Hourly Rate Histogram in England

The hourly rate distribution of IT jobs citing IT Support Engineer in England over the 6 months to 17 October 2018.

Contractor hourly rate histogram for IT Support Engineer in England

IT Support Engineer
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IT Support Engineer within the England region over the 6 months to 17 October 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +34 116 £175 +26.13% 49
South East +9 53 £138 -8.33% 28
North of England -13 29 £155 -21.52% 19
East of England +6 19 £168 +9.84% 13
Midlands -27 17 £128 -5.56% 20
South West -17 14 £75 -54.55% 11
Yorkshire -4 13 £155 -26.63% 3
North West -16 13 £201 +34.17% 16
West Midlands -16 9 £128 +24.39% 14
East Midlands -5 8 £145 -1.69% 6
North East +4 3 - -
IT Support Engineer
UK

IT Support Engineer Skill Set
Top 30 Co-occurring IT Skills in England

For the 6 months to 17 October 2018, IT Support Engineer contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the England region featuring IT Support Engineer in the job title.

1 176 (70.40%) Windows
2 109 (43.60%) Active Directory
3 95 (38.00%) Microsoft
4 91 (36.40%) Office 365
5 75 (30.00%) Windows 7
6 64 (25.60%) Windows 10
7 58 (23.20%) Windows Server
8 56 (22.40%) Microsoft Office
8 56 (22.40%) ITIL
9 39 (15.60%) DNS
10 38 (15.20%) Cisco
11 37 (14.80%) VMware
12 35 (14.00%) Apple
13 31 (12.40%) DHCP
14 29 (11.60%) SCCM
15 28 (11.20%) Skype
16 27 (10.80%) LAN
17 25 (10.00%) WAN
17 25 (10.00%) HP
18 24 (9.60%) Windows Server 2008
18 24 (9.60%) Problem-Solving
19 23 (9.20%) Apple iOS
19 23 (9.20%) Windows 8
19 23 (9.20%) TCP/IP
19 23 (9.20%) MS Exchange
20 22 (8.80%) Skype for Business
21 20 (8.00%) Finance
22 18 (7.20%) VMware Infrastructure
22 18 (7.20%) Android
23 17 (6.80%) iPhone

IT Support Engineer Skill Set
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 23 (9.20%) MS Exchange
2 22 (8.80%) Skype for Business
3 16 (6.40%) SharePoint
4 6 (2.40%) IBM Notes
5 5 (2.00%) Exchange Server 2010
6 4 (1.60%) Apache
7 3 (1.20%) CMS
8 2 (0.80%) Blackberry Enterprise Server
9 1 (0.40%) BizTalk Server
9 1 (0.40%) Exchange Server 2013
9 1 (0.40%) IIS
Applications
1 56 (22.40%) Microsoft Office
2 7 (2.80%) Microsoft Excel
3 4 (1.60%) Microsoft PowerPoint
4 1 (0.40%) MS Visio
4 1 (0.40%) Spreadsheet
Business Applications
1 2 (0.80%) Remedy ITSM
2 1 (0.40%) Dynamics CRM
2 1 (0.40%) Dynamics GP
Cloud Services
1 91 (36.40%) Office 365
2 7 (2.80%) Microsoft Azure
3 6 (2.40%) G Suite
4 4 (1.60%) OneDrive
5 2 (0.80%) Mimecast
6 1 (0.40%) Amazon AWS
6 1 (0.40%) Azure Active Directory
6 1 (0.40%) Cloud Computing
6 1 (0.40%) Dynamics 365
6 1 (0.40%) GoToWebinar
Communications & Networking
1 39 (15.60%) DNS
2 31 (12.40%) DHCP
3 28 (11.20%) Skype
4 27 (10.80%) LAN
5 25 (10.00%) WAN
6 23 (9.20%) TCP/IP
7 16 (6.40%) VPN
8 15 (6.00%) Firewall
8 15 (6.00%) Wi-Fi
9 11 (4.40%) Cisco IOS
10 10 (4.00%) WLAN
11 8 (3.20%) Internet
11 8 (3.20%) Telepresence
11 8 (3.20%) VoIP
11 8 (3.20%) Wireless
12 7 (2.80%) Remote Desktop
13 6 (2.40%) Network Security
14 4 (1.60%) SMS
14 4 (1.60%) SSH
14 4 (1.60%) VLAN
Database & Business Intelligence
1 6 (2.40%) SQL Server
2 2 (0.80%) Data Warehouse
3 1 (0.40%) GIS
3 1 (0.40%) MySQL
3 1 (0.40%) Power BI
3 1 (0.40%) SQL Server 2008
3 1 (0.40%) SQL Server 2012
Development Applications
1 3 (1.20%) Git (software)
1 3 (1.20%) JIRA
1 3 (1.20%) Subversion
General
1 20 (8.00%) Finance
2 15 (6.00%) Retail
3 6 (2.40%) Law
4 5 (2.00%) Banking
4 5 (2.00%) Telecoms
5 3 (1.20%) Billing
5 3 (1.20%) Financial Institution
5 3 (1.20%) Legal
5 3 (1.20%) Marketing
6 2 (0.80%) Mandarin Language
6 2 (0.80%) Pharmaceutical
6 2 (0.80%) Publishing
6 2 (0.80%) Spanish Language
7 1 (0.40%) Advertising
7 1 (0.40%) Automotive
7 1 (0.40%) Corporate Banking
7 1 (0.40%) Investment Banking
7 1 (0.40%) Manufacturing
Libraries, Frameworks & Software Standards
1 2 (0.80%) XMPP
2 1 (0.40%) 802.1X
Miscellaneous
1 17 (6.80%) iPhone
2 15 (6.00%) Smartphone
3 13 (5.20%) Video Conferencing
4 9 (3.60%) Analytical Skills
4 9 (3.60%) Blackberry
5 8 (3.20%) NHS
5 8 (3.20%) Self-Motivation
6 5 (2.00%) Driving Licence
6 5 (2.00%) iPad
6 5 (2.00%) Replication
7 4 (1.60%) Fat Client
7 4 (1.60%) Thin Client
7 4 (1.60%) User Experience
8 3 (1.20%) EPoS
9 2 (0.80%) Chip and PIN
9 2 (0.80%) Clustering
9 2 (0.80%) Computer Science
9 2 (0.80%) Data Centre
9 2 (0.80%) Management Information System
9 2 (0.80%) RIA
Operating Systems
1 176 (70.40%) Windows
2 75 (30.00%) Windows 7
3 64 (25.60%) Windows 10
4 58 (23.20%) Windows Server
5 24 (9.60%) Windows Server 2008
6 23 (9.20%) Apple iOS
6 23 (9.20%) Windows 8
7 18 (7.20%) Android
8 17 (6.80%) Windows Server 2012
9 15 (6.00%) Linux
10 14 (5.60%) Mac OS
11 13 (5.20%) Mac OS X
12 9 (3.60%) Windows XP
13 3 (1.20%) CentOS
13 3 (1.20%) Windows 2000
14 2 (0.80%) Solaris
14 2 (0.80%) Unix
15 1 (0.40%) AIX
15 1 (0.40%) Windows Server 2003
15 1 (0.40%) Windows Vista
Processes & Methodologies
1 56 (22.40%) ITIL
2 24 (9.60%) Problem-Solving
3 9 (3.60%) Service Management
4 8 (3.20%) Disaster Recovery
4 8 (3.20%) Information Security
4 8 (3.20%) Problem Management
5 7 (2.80%) Infrastructure Engineering
5 7 (2.80%) Kalman Filter
5 7 (2.80%) Migration
6 6 (2.40%) Asset Management
6 6 (2.40%) Break/Fix
6 6 (2.40%) Change Management
6 6 (2.40%) Service Delivery
7 5 (2.00%) Continuous Improvement
7 5 (2.00%) ITSM
8 4 (1.60%) Business Intelligence
8 4 (1.60%) CAD
8 4 (1.60%) Project Management
8 4 (1.60%) Software Deployment
9 3 (1.20%) CRM
Programming Languages
1 12 (4.80%) SQL
2 11 (4.40%) PowerShell
3 3 (1.20%) Bash Shell
3 3 (1.20%) C
3 3 (1.20%) VBA
4 2 (0.80%) Shell Script
5 1 (0.40%) Java
5 1 (0.40%) VB
Qualifications
1 12 (4.80%) Degree
2 11 (4.40%) DBS Check
3 10 (4.00%) Microsoft Certification
4 8 (3.20%) ITIL Certification
4 8 (3.20%) ITIL Foundation Certificate
5 7 (2.80%) MCP
5 7 (2.80%) Postgraduate
6 6 (2.40%) Cisco Certification
6 6 (2.40%) MCSA
6 6 (2.40%) MCSE
6 6 (2.40%) Security Cleared
7 5 (2.00%) SC Cleared
8 3 (1.20%) MCITP
9 2 (0.80%) A+ Certification
9 2 (0.80%) BPSS Clearance
9 2 (0.80%) CCNP
9 2 (0.80%) CompTIA Security+
10 1 (0.40%) CCNA
10 1 (0.40%) Check Point Certification
10 1 (0.40%) Computer Science Degree
Quality Assurance & Compliance
1 13 (5.20%) SLA
2 3 (1.20%) ISO/IEC 27001
3 2 (0.80%) PMO
3 2 (0.80%) QA
4 1 (0.40%) GDPR
4 1 (0.40%) GxP
System Software
1 109 (43.60%) Active Directory
2 18 (7.20%) VMware Infrastructure
3 13 (5.20%) Hyper-V
4 9 (3.60%) BitLocker
5 6 (2.40%) VMware ESXi
5 6 (2.40%) XenApp
6 5 (2.00%) Virtual Servers
7 3 (1.20%) Terminal Services
7 3 (1.20%) XenDesktop
8 2 (0.80%) Microsoft Virtual Server
8 2 (0.80%) ProxySG
8 2 (0.80%) Virtual Machines
8 2 (0.80%) vSphere
8 2 (0.80%) XenServer
9 1 (0.40%) IAG
9 1 (0.40%) VMware Workstation
9 1 (0.40%) Xen
Systems Management
1 29 (11.60%) SCCM
2 10 (4.00%) Microsoft Intune
3 4 (1.60%) AirWatch
3 4 (1.60%) WSUS
4 2 (0.80%) Cisco CUCM
4 2 (0.80%) Cisco UCCX
4 2 (0.80%) HP SIM
4 2 (0.80%) Jamf Pro
4 2 (0.80%) SCOM
4 2 (0.80%) SCSM
4 2 (0.80%) Systems Management Server (SMS)
4 2 (0.80%) Tivoli
4 2 (0.80%) Tivoli Storage Manager
5 1 (0.40%) Control-M
5 1 (0.40%) McAfee ePO
5 1 (0.40%) Microsoft Clustering
5 1 (0.40%) Microsoft Data Protection Manager
5 1 (0.40%) SCOrch
5 1 (0.40%) SCVMM
5 1 (0.40%) ZENworks
Vendors
1 95 (38.00%) Microsoft
2 38 (15.20%) Cisco
3 37 (14.80%) VMware
4 35 (14.00%) Apple
5 25 (10.00%) HP
6 16 (6.40%) Citrix
7 11 (4.40%) Polycom
8 8 (3.20%) ServiceNow
9 6 (2.40%) Dell
10 5 (2.00%) Lotus
10 5 (2.00%) Meraki
10 5 (2.00%) SolarWinds
11 4 (1.60%) Avaya
11 4 (1.60%) CheckPoint
11 4 (1.60%) Symantec
12 3 (1.20%) Charles River
12 3 (1.20%) IBM
12 3 (1.20%) iManage
12 3 (1.20%) Remedy
12 3 (1.20%) SonicWALL