Period
to 24 April 2018

The median contractor rate for an IT Support Engineer was £150 per day in advertised job vacancies in England during the 6 months to 24 April 2018.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Support Engineer
UK > England
6 months to
24 Apr 2018
Same period 2017 Same period 2016
Rank 643 632 698
Rank change year-on-year -11 +66 -47
Contract jobs requiring an IT Support Engineer 205 168 153
As % of all contract IT jobs advertised in England 0.22% 0.20% 0.16%
As % of the Job Titles category 0.23% 0.21% 0.16%
Number of daily rates quoted 95 93 64
England median daily rate £150 £163 £175
Median daily rate % change year-on-year -7.69% -7.14% -12.50%
10th Percentile £104 £103 £107
90th Percentile £263 £286 £242
UK median daily rate £155 £163 £173
% change year-on-year -4.62% -5.80% -13.75%
Number of hourly rates quoted 47 35 67
England median hourly rate £16.50 £15.70 £15.00
Median hourly rate % change year-on-year +5.10% +4.67% -1.64%
10th Percentile £13.00 £10.63 £10.40
90th Percentile £21.90 £23.45 £21.00
UK median hourly rate £15.49 £15.00 £15.00
% change year-on-year +3.27% - -

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
England
Contract vacancies in England with a recognized job title 87,876 80,119 92,835
% of contract IT jobs with a recognized job title 94.88% 94.87% 95.21%
Number of daily rates quoted 58,223 52,384 60,735
England median daily rate £450 £425 £425
Median daily rate % change year-on-year +5.88% - +6.25%
10th Percentile £269 £263 £255
90th Percentile £638 £613 £600
UK median daily rate £450 £425 £420
% change year-on-year +5.88% +1.19% +5.00%
Number of hourly rates quoted 2,719 2,705 3,046
England median hourly rate £18.70 £19.00 £19.00
Median hourly rate % change year-on-year -1.58% - +11.76%
10th Percentile £11.00 £10.65 £10.50
90th Percentile £48.75 £47.83 £47.83
UK median hourly rate £18.50 £19.00 £19.50
% change year-on-year -2.63% -2.56% +14.71%

IT Support Engineer
Job Vacancy Trend in England

Job postings that featured IT Support Engineer in the job title as a percentage of all IT jobs advertised in England.

Job vacancy trend for IT Support Engineer in England

IT Support Engineer
Contractor Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing IT Support Engineer in England.

Contractor daily rate trend for IT Support Engineer in England

IT Support Engineer
Contractor Daily Rate Histogram in England

The daily rate distribution of IT jobs citing IT Support Engineer in England over the 6 months to 24 April 2018.

Contractor daily rate histogram for IT Support Engineer in England

IT Support Engineer
Contractor Hourly Rate Trend in England

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing IT Support Engineer in England.

Contractor hourly rate trend for IT Support Engineer in England

IT Support Engineer
Contractor Hourly Rate Histogram in England

The hourly rate distribution of IT jobs citing IT Support Engineer in England over the 6 months to 24 April 2018.

Contractor hourly rate histogram for IT Support Engineer in England

IT Support Engineer
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IT Support Engineer within the England region over the 6 months to 24 April 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -28 70 £143 -21.38% 45
South East -1 65 £181 +24.83% 39
South West +11 18 £120 -7.69% 12
East of England -7 18 £140 -12.50% 16
Midlands -9 18 £183 +30.36% 18
North of England -15 16 £125 -24.24% 47
West Midlands -1 11 £120 -29.41% 8
North West -18 8 £111 +11.25% 37
East Midlands +3 7 £200 +60.00% 10
Yorkshire -15 6 £138 -30.38% 9
North East +20 2 £325 +154.90% 1
IT Support Engineer
UK

IT Support Engineer Skill Set
Top 30 Co-occurring IT Skills in England

For the 6 months to 24 April 2018, IT Support Engineer contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the England region featuring IT Support Engineer in the job title.

1 157 (76.59%) Windows
2 118 (57.56%) Active Directory
3 56 (27.32%) Microsoft
3 56 (27.32%) Windows 7
4 55 (26.83%) Windows Server
5 54 (26.34%) Windows 10
6 49 (23.90%) Microsoft Office
7 43 (20.98%) Office 365
8 33 (16.10%) ITIL
9 28 (13.66%) DNS
10 26 (12.68%) Cisco
11 22 (10.73%) DHCP
11 22 (10.73%) Windows Server 2012
12 21 (10.24%) VMware
13 18 (8.78%) SLA
14 17 (8.29%) VPN
15 16 (7.80%) SCCM
16 15 (7.32%) Citrix
17 14 (6.83%) MS Exchange
18 13 (6.34%) Linux
18 13 (6.34%) Finance
19 12 (5.85%) Skype
19 12 (5.85%) Banking
19 12 (5.85%) Apple
19 12 (5.85%) MCP
20 11 (5.37%) LAN
20 11 (5.37%) Microsoft Excel
20 11 (5.37%) TCP/IP
20 11 (5.37%) Knowledge Management
20 11 (5.37%) Driving Licence

IT Support Engineer Skill Set
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 14 (6.83%) MS Exchange
2 10 (4.88%) SharePoint
3 8 (3.90%) Skype for Business
4 4 (1.95%) Blackberry Enterprise Server
4 4 (1.95%) Exchange Server 2010
4 4 (1.95%) IBM Notes
5 2 (0.98%) Exchange Server 2013
5 2 (0.98%) SharePoint Server
6 1 (0.49%) Confluence
6 1 (0.49%) Exchange Server 2003
6 1 (0.49%) IBM HTTP Server
6 1 (0.49%) IIS
6 1 (0.49%) JBoss
6 1 (0.49%) Oracle HTTP Server
6 1 (0.49%) SharePoint 2013
6 1 (0.49%) WebLogic
6 1 (0.49%) WebSphere
Applications
1 49 (23.90%) Microsoft Office
2 11 (5.37%) Microsoft Excel
3 2 (0.98%) Adobe Creative Suite
4 1 (0.49%) Microsoft PowerPoint
4 1 (0.49%) Microsoft Project
Business Applications
1 3 (1.46%) Dynamics CRM
2 2 (0.98%) Eikon
3 1 (0.49%) Dynamics NAV
Cloud Services
1 43 (20.98%) Office 365
2 9 (4.39%) Microsoft Azure
3 3 (1.46%) G Suite
4 2 (0.98%) Akamai
5 1 (0.49%) Azure Active Directory
5 1 (0.49%) GoToWebinar
Communications & Networking
1 28 (13.66%) DNS
2 22 (10.73%) DHCP
3 17 (8.29%) VPN
4 12 (5.85%) Skype
5 11 (5.37%) LAN
5 11 (5.37%) TCP/IP
6 9 (4.39%) WAN
7 8 (3.90%) Internet
8 6 (2.93%) Wi-Fi
9 4 (1.95%) Remote Desktop
9 4 (1.95%) VoIP
10 3 (1.46%) Cisco IOS
10 3 (1.46%) Firewall
10 3 (1.46%) Wireless
10 3 (1.46%) WLAN
11 2 (0.98%) DSL
11 2 (0.98%) IPsec
11 2 (0.98%) NAS
11 2 (0.98%) SSL
11 2 (0.98%) Telepresence
Database & Business Intelligence
1 5 (2.44%) Crystal Reports
1 5 (2.44%) MS Access
1 5 (2.44%) SQL Server
2 2 (0.98%) Data Warehouse
2 2 (0.98%) MySQL
3 1 (0.49%) DB2
3 1 (0.49%) GIS
3 1 (0.49%) RDBMS
3 1 (0.49%) Relational Database
Development Applications
1 2 (0.98%) JIRA
2 1 (0.49%) MSI
2 1 (0.49%) Serena SBM
General
1 13 (6.34%) Finance
2 12 (5.85%) Banking
3 8 (3.90%) Manufacturing
3 8 (3.90%) Telecoms
4 5 (2.44%) Retail
5 4 (1.95%) Advertising
6 3 (1.46%) Investment Banking
6 3 (1.46%) Law
6 3 (1.46%) Legal
7 2 (0.98%) Automotive
7 2 (0.98%) Corporate Banking
8 1 (0.49%) Financial Institution
8 1 (0.49%) Games
8 1 (0.49%) Pharmaceutical
8 1 (0.49%) Private Banking
8 1 (0.49%) Spanish Language
Libraries, Frameworks & Software Standards
1 5 (2.44%) XML
2 1 (0.49%) Oracle Fusion
2 1 (0.49%) X-Windows
Miscellaneous
1 11 (5.37%) Driving Licence
2 8 (3.90%) Blackberry
3 5 (2.44%) iPad
3 5 (2.44%) iPhone
3 5 (2.44%) LIMS
3 5 (2.44%) Smartphone
3 5 (2.44%) Video Conferencing
4 4 (1.95%) Chip and PIN
4 4 (1.95%) Self-Motivation
5 3 (1.46%) Management Information System
5 3 (1.46%) NHS
6 2 (0.98%) Analytical Skills
6 2 (0.98%) Clustering
6 2 (0.98%) Data Centre
6 2 (0.98%) PDA
6 2 (0.98%) Replication
7 1 (0.49%) BYOD
7 1 (0.49%) Fat Client
7 1 (0.49%) FMCG
7 1 (0.49%) Wiki
Operating Systems
1 157 (76.59%) Windows
2 56 (27.32%) Windows 7
3 55 (26.83%) Windows Server
4 54 (26.34%) Windows 10
5 22 (10.73%) Windows Server 2012
6 13 (6.34%) Linux
7 10 (4.88%) Mac OS X
8 9 (4.39%) Windows 8
9 8 (3.90%) Windows XP
10 7 (3.41%) Android
10 7 (3.41%) Windows Server 2008
11 3 (1.46%) Apple iOS
11 3 (1.46%) Mac OS
11 3 (1.46%) Windows 2000
11 3 (1.46%) Windows Server 2003
12 2 (0.98%) SUSE Linux Enterprise Server
13 1 (0.49%) Scientific Linux
13 1 (0.49%) Ubuntu
13 1 (0.49%) Unix
13 1 (0.49%) Windows Embedded Compact
Processes & Methodologies
1 33 (16.10%) ITIL
2 11 (5.37%) Knowledge Management
2 11 (5.37%) Ticket Management
3 10 (4.88%) Line Management
3 10 (4.88%) Problem-Solving
4 9 (4.39%) ERP
5 8 (3.90%) Asset Management
5 8 (3.90%) Business Intelligence
6 7 (3.41%) Migration
6 7 (3.41%) Service Delivery
7 6 (2.93%) ITIL V3
8 5 (2.44%) Agile Software Development
8 5 (2.44%) Break/Fix
8 5 (2.44%) CRM
8 5 (2.44%) Problem Management
8 5 (2.44%) Quality Management
9 4 (1.95%) Change Management
9 4 (1.95%) Facilities Management
9 4 (1.95%) Incident Management
9 4 (1.95%) Service Management
Programming Languages
1 9 (4.39%) SQL
2 7 (3.41%) VBA
3 6 (2.93%) PowerShell
4 2 (0.98%) VB
5 1 (0.49%) C
5 1 (0.49%) T-SQL
Qualifications
1 12 (5.85%) MCP
2 9 (4.39%) Microsoft Certification
3 8 (3.90%) Cisco Certification
4 7 (3.41%) CCNA
5 6 (2.93%) DBS Check
5 6 (2.93%) MCSE
6 5 (2.44%) Degree
7 4 (1.95%) MCSA
8 3 (1.46%) ITIL Certification
8 3 (1.46%) Security Cleared
9 2 (0.98%) CCNP
9 2 (0.98%) ITIL Foundation Certificate
9 2 (0.98%) SC Cleared
9 2 (0.98%) VMware Certified Professional (VCP)
10 1 (0.49%) A+ Certification
10 1 (0.49%) CCIE
10 1 (0.49%) Computer Science Degree
10 1 (0.49%) HND
10 1 (0.49%) MCDST
10 1 (0.49%) VCAP
Quality Assurance & Compliance
1 18 (8.78%) SLA
2 2 (0.98%) PMO
System Software
1 118 (57.56%) Active Directory
2 10 (4.88%) VMware Infrastructure
3 8 (3.90%) Hyper-V
4 4 (1.95%) BitLocker
4 4 (1.95%) Terminal Services
5 3 (1.46%) XenApp
6 2 (0.98%) IAG
6 2 (0.98%) Virtual Machines
7 1 (0.49%) Virtual Servers
7 1 (0.49%) VMware ESXi
7 1 (0.49%) VMware Workstation
7 1 (0.49%) XenServer
Systems Management
1 16 (7.80%) SCCM
2 3 (1.46%) Microsoft Intune
2 3 (1.46%) Systems Management Server (SMS)
3 2 (0.98%) ZENworks
4 1 (0.49%) Microsoft Clustering
4 1 (0.49%) SCOM
4 1 (0.49%) Single Sign-On
4 1 (0.49%) WSUS
Vendors
1 56 (27.32%) Microsoft
2 26 (12.68%) Cisco
3 21 (10.24%) VMware
4 15 (7.32%) Citrix
5 12 (5.85%) Apple
6 10 (4.88%) HP
7 5 (2.44%) JD Edwards
8 4 (1.95%) Avaya
8 4 (1.95%) Remedy
9 3 (1.46%) Adobe
9 3 (1.46%) Bloomberg
9 3 (1.46%) IBM
9 3 (1.46%) Polycom
9 3 (1.46%) Reuters
10 2 (0.98%) BT
10 2 (0.98%) CheckPoint
10 2 (0.98%) Ivanti
10 2 (0.98%) Lotus
10 2 (0.98%) Micro Focus
10 2 (0.98%) Novell