Service Management Contracts in Manchester

Service Management
North West > Manchester

The following table provides summary statistics for contract job vacancies advertised in Manchester with a requirement for Service Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Management over the 6 months to 12 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
12 May 2024
Same period 2023 Same period 2022
Rank 56 73 68
Rank change year-on-year +17 -5 -4
Contract jobs citing Service Management 35 40 75
As % of all contract jobs advertised in Manchester 2.41% 2.19% 2.88%
As % of the Processes & Methodologies category 2.78% 2.40% 3.24%
Number of daily rates quoted 17 29 51
10th Percentile £375 £263 £137
25th Percentile £425 £413 £369
Median daily rate (50th Percentile) £550 £525 £500
Median % change year-on-year +4.76% +5.00% +6.38%
75th Percentile £650 £588 £550
90th Percentile £933 £610 £650
North West median daily rate £493 £450 £464
% change year-on-year +9.56% -2.96% -1.33%
Number of hourly rates quoted 3 3 16
10th Percentile £16.40 - £11.36
25th Percentile £19.81 - £11.65
Median hourly rate £26.00 £65.00 £12.59
Median % change year-on-year -60.00% +416.28% +4.74%
75th Percentile £26.75 - £19.06
90th Percentile £26.90 - £49.38
North West median hourly rate £17.72 £65.00 £12.68
% change year-on-year -72.74% +412.62% -30.00%

All Process and Methodology Skills
Manchester

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Manchester with a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 1,260 1,669 2,317
As % of all contract IT jobs advertised in Manchester 86.84% 91.45% 88.84%
Number of daily rates quoted 860 1,218 1,809
10th Percentile £325 £313 £273
25th Percentile £413 £413 £400
Median daily rate (50th Percentile) £500 £500 £500
Median % change year-on-year - - +11.11%
75th Percentile £598 £600 £588
90th Percentile £694 £675 £663
North West median daily rate £500 £500 £475
% change year-on-year - +5.26% +11.76%
Number of hourly rates quoted 75 53 58
10th Percentile £12.44 £16.67 £11.36
25th Percentile £13.50 £20.00 £13.00
Median hourly rate £26.00 £35.00 £18.06
Median % change year-on-year -25.71% +93.83% +11.26%
75th Percentile £60.63 £45.05 £34.69
90th Percentile £73.70 £70.00 £75.00
North West median hourly rate £23.80 £36.00 £24.50
% change year-on-year -33.89% +46.94% +32.43%

Service Management
Job Vacancy Trend in Manchester

Job postings citing Service Management as a proportion of all IT jobs advertised in Manchester.

Job vacancy trend for Service Management in Manchester

Service Management
Contractor Daily Rate Trend in Manchester

3-month moving average daily rate quoted in jobs citing Service Management in Manchester.

Daily rate trend for Service Management in Manchester

Service Management
Daily Rate Histogram in Manchester

Daily rate distribution for jobs citing Service Management in Manchester over the 6 months to 12 May 2024.

Daily rate histogram for Service Management in Manchester

Service Management
Contractor Hourly Rate Trend in Manchester

3-month moving average hourly rates quoted in jobs citing Service Management in Manchester.

Hourly rate trend for Service Management in Manchester

Service Management
Contract Job Locations in Manchester

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the Manchester region over the 6 months to 12 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Salford - 7 £255 -
Wigan - 2 £450 -
Bolton 0 1 - - 1
Rochdale - 1 - -
Oldham - 1 £400 -
Service Management
North West

Service Management
Co-occurring Skills and Capabilities in Manchester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (5.71%) SharePoint
Applications
1 4 (11.43%) Microsoft Office
Business Applications
1 1 (2.86%) Remedy ITSM
1 1 (2.86%) SAP Retail
1 1 (2.86%) SAP S/4HANA
Cloud Services
1 7 (20.00%) Microsoft 365
2 5 (14.29%) Azure
3 4 (11.43%) IaaS
4 3 (8.57%) AWS
5 2 (5.71%) Amazon EC2
5 2 (5.71%) Dynamics 365
5 2 (5.71%) PaaS
5 2 (5.71%) Virtual Private Cloud
6 1 (2.86%) Azure Monitor
6 1 (2.86%) Entra ID
6 1 (2.86%) Power Platform
Communications & Networking
1 1 (2.86%) Firewall
Database & Business Intelligence
1 2 (5.71%) Amazon RDS
2 1 (2.86%) Power BI
Development Applications
1 2 (5.71%) Hudson
1 2 (5.71%) Jenkins
1 2 (5.71%) JIRA
General
1 10 (28.57%) Social Skills
2 8 (22.86%) Public Sector
3 4 (11.43%) Finance
3 4 (11.43%) Marketing
3 4 (11.43%) Telecoms
4 3 (8.57%) Manufacturing
5 2 (5.71%) Documentation Skills
5 2 (5.71%) Electronics
6 1 (2.86%) Advertising
6 1 (2.86%) Analytical Skills
6 1 (2.86%) French Language
6 1 (2.86%) Law
6 1 (2.86%) Retail
Job Titles
1 8 (22.86%) Analyst
2 5 (14.29%) Service Analyst
2 5 (14.29%) Service Desk Analyst
3 4 (11.43%) Product Manager
4 3 (8.57%) Architect
4 3 (8.57%) Senior
4 3 (8.57%) Support Analyst
5 2 (5.71%) Audio Visual Engineer
5 2 (5.71%) Configuration Manager
5 2 (5.71%) Consultant
5 2 (5.71%) Data Manager
5 2 (5.71%) Dynamics 365 Consultant
5 2 (5.71%) IT Analyst
5 2 (5.71%) IT Manager
5 2 (5.71%) IT Support Analyst
5 2 (5.71%) Lead
5 2 (5.71%) Lead Cloud Architect
5 2 (5.71%) Operations Analyst
5 2 (5.71%) Product Engineer
5 2 (5.71%) Senior Service Desk Analyst
Libraries, Frameworks & Software Standards
1 2 (5.71%) Middleware
Miscellaneous
1 6 (17.14%) Management Information System
2 5 (14.29%) CMDB
3 3 (8.57%) Cyberattack
3 3 (8.57%) Digital Signage
3 3 (8.57%) Video\Live Streaming
4 1 (2.86%) Cyber Threat
4 1 (2.86%) Greenfield Project
4 1 (2.86%) Product Ownership
4 1 (2.86%) Security Posture
4 1 (2.86%) Self-Motivation
Operating Systems
1 3 (8.57%) Windows
2 1 (2.86%) Android
2 1 (2.86%) Apple iOS
2 1 (2.86%) Linux
2 1 (2.86%) Windows 10
Processes & Methodologies
1 16 (45.71%) ITIL
2 10 (28.57%) ITSM
3 8 (22.86%) Incident Management
4 7 (20.00%) Configuration Management
5 6 (17.14%) Agile
5 6 (17.14%) Asset Management
5 6 (17.14%) Customer Service
6 5 (14.29%) Problem Management
6 5 (14.29%) Service Delivery
7 4 (11.43%) Change Management
7 4 (11.43%) Collaborative Working
7 4 (11.43%) Continuous Improvement
7 4 (11.43%) Inventory Management
8 3 (8.57%) Data Modelling
8 3 (8.57%) Identity Management
8 3 (8.57%) Information Security
8 3 (8.57%) Mentoring
8 3 (8.57%) Migration
8 3 (8.57%) Risk Management
8 3 (8.57%) Roadmaps
Programming Languages
1 2 (5.71%) SQL
Qualifications
1 3 (8.57%) ITIL Certification
1 3 (8.57%) SC Cleared
1 3 (8.57%) Security Cleared
2 2 (5.71%) AWS Certification
2 2 (5.71%) Degree
3 1 (2.86%) CompTIA Security+
3 1 (2.86%) Computer Science Degree
3 1 (2.86%) MCTS
3 1 (2.86%) Microsoft Certification
3 1 (2.86%) SSCP
Quality Assurance & Compliance
1 3 (8.57%) GDPR
2 1 (2.86%) HIPAA
2 1 (2.86%) ISO/IEC 27001
2 1 (2.86%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
2 1 (2.86%) NCSC
2 1 (2.86%) NIST
2 1 (2.86%) PCI DSS
System Software
1 2 (5.71%) Active Directory
1 2 (5.71%) Virtual Desktop
Systems Management
1 3 (8.57%) Microsoft Intune
2 2 (5.71%) Terraform
3 1 (2.86%) SCCM
3 1 (2.86%) Single Sign-On
Vendors
1 8 (22.86%) Microsoft
2 4 (11.43%) ServiceNow
3 3 (8.57%) Logitech
3 3 (8.57%) SAP
4 1 (2.86%) CrowdStrike
4 1 (2.86%) iManage
4 1 (2.86%) Okta
4 1 (2.86%) Remedy
4 1 (2.86%) Sophos