The following table provides summary statistics for contract job vacancies advertised in the West Midlands with a requirement for Incident Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Incident Management over the 3 months to 30 March 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Incident Management
England / West Midlands
3 months to
30 Mar 2017
Same period 2016 Same period 2015
Rank 90 94 92
Rank change year-on-year +4 -2  
Contract jobs citing Incident Management 24 39 30
As % of all contract IT jobs advertised in the West Midlands 1.07% 1.41% 1.17%
As % of the Processes & Methodologies category 1.34% 1.72% 1.56%
Number of daily rates quoted 10 22 10
Median daily rate £398 £488 £333
Median daily rate % change year-on-year -18.46% +46.39%  
90% offered a daily rate of more than £256 £378 £183
10% offered a daily rate of more than £479 £550 £423
UK excluding London median daily rate £300 £339 £325
% change year-on-year -11.43% +4.23%  
Number of hourly rates quoted 4 6 4
Median hourly rate £15.00 £10.73 £14.25
Median hourly rate % change year-on-year +39.79% -24.70%  
UK excluding London median hourly rate £15.25 £16.50 £13.50
% change year-on-year -7.57% +22.22%  

Incident Management is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the West Midlands with a requirement for process and methodology skills.

Contract Process & Methodology Skills
West Midlands
Contract job vacancies with a requirement for process and methodology skills 1796 2264 1924
As % of all contract IT job vacancies advertised in the West Midlands 79.82% 81.79% 75.10%
Number of daily rates quoted 1148 1244 1115
Median daily rate £413 £400 £388
Median daily rate % change year-on-year +3.12% +3.22%  
90% offered a daily rate of more than £275 £275 £260
10% offered a daily rate of more than £515 £550 £538
UK excluding London median daily rate £410 £400 £396
% change year-on-year +2.50% +1.01%  
Number of hourly rates quoted 59 45 105
Median hourly rate £24.50 £18.25 £29.00
Median hourly rate % change year-on-year +34.24% -37.06%  
90% offered a hourly rate of more than £12.10 £10.73 £13.06
10% offered a hourly rate of more than £35.00 £37.50 £40.00
UK excluding London median hourly rate £35.75 £38.00 £30.00
% change year-on-year -5.92% +26.66%  

Incident Management
Job Vacancy Trend in the West Midlands

The job posting trend of jobs advertised in the West Midlands citing Incident Management as a proportion of all contract or permanent IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Incident Management in the West Midlands

Incident Management
Contractor Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Incident Management in the West Midlands.

Contractor daily rate trend for Incident Management in the West Midlands

Incident Management
Contractor Daily Rate Histogram in the West Midlands

The daily rate distribution of IT jobs citing Incident Management in the West Midlands over the 3 months to 30 March 2017.

Contractor daily rate histogram for Incident Management in the West Midlands

Incident Management
Contractor Hourly Rate Trend in the West Midlands

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Incident Management in the West Midlands.

Contractor hourly rate trend for Incident Management in the West Midlands

Incident Management
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Incident Management within the West Midlands region over the 3 months to 30 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Warwickshire +10 9 £400 -30.43% 4
Shropshire +40 6 £454 +13.43%
Birmingham -4 4 £313 +4.16% 3
Staffordshire - 2 £394 - 2
Coventry -5 1 - -
Dudley - 1 - -
Incident Management
England

For the 6 months to 30 March 2017, IT contractor jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the West Midlands region with a requirement for Incident Management.

1 32 (48.48%) ITIL
2 23 (34.85%) Problem Management
3 18 (27.27%) Analytical Skills
3 18 (27.27%) Change Management
4 17 (25.76%) Service Management
4 17 (25.76%) Security Cleared
5 15 (22.73%) SC Cleared
5 15 (22.73%) Root Cause Analysis
5 15 (22.73%) Cybersecurity
5 15 (22.73%) Linux
6 14 (21.21%) HP
7 13 (19.70%) IBM
7 13 (19.70%) Information Security
8 12 (18.18%) Firewall
8 12 (18.18%) SAN
9 11 (16.67%) Dell
9 11 (16.67%) Windows
10 10 (15.15%) Telecoms
10 10 (15.15%) Network Security
11 9 (13.64%) Risk Management
11 9 (13.64%) Migration
11 9 (13.64%) Remedy
11 9 (13.64%) Unix
11 9 (13.64%) Escalation Management
11 9 (13.64%) Customer Requirements
12 8 (12.12%) EMC
12 8 (12.12%) CheckPoint
12 8 (12.12%) Stakeholder Management
12 8 (12.12%) Business Continuity
12 8 (12.12%) Intrusion Detection

Incident Management
Co-occurring IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (3.03%) IBM Notes
2 1 (1.52%) Skype for Business
Applications
1 5 (7.58%) MS Excel
2 1 (1.52%) MS Office
2 1 (1.52%) MS PowerPoint
Business Applications
1 3 (4.55%) Remedy ITSM
2 2 (3.03%) assyst
2 2 (3.03%) SAP HCM
3 1 (1.52%) Dynamics CRM
3 1 (1.52%) SAP CAR
3 1 (1.52%) SAP POS DM
3 1 (1.52%) SAP Retail
Cloud Services
1 2 (3.03%) SuccessFactors
2 1 (1.52%) Amazon AWS
2 1 (1.52%) Microsoft Azure
Communications & Networking
1 12 (18.18%) Firewall
1 12 (18.18%) SAN
2 10 (15.15%) Network Security
3 8 (12.12%) Intrusion Detection
4 6 (9.09%) VoIP
4 6 (9.09%) VPN
5 5 (7.58%) Cisco ASA
5 5 (7.58%) WAN
6 3 (4.55%) Cisco Nexus
6 3 (4.55%) LAN
7 2 (3.03%) BIG-IP
7 2 (3.03%) DMVPN
7 2 (3.03%) F5 BIG-IP GTM
7 2 (3.03%) F5 BIG-IP LTM
7 2 (3.03%) MPLS
7 2 (3.03%) OSPF
7 2 (3.03%) SNMP
7 2 (3.03%) Wireless
8 1 (1.52%) Cisco IPT
8 1 (1.52%) Cisco PIX
Database & Business Intelligence
1 4 (6.06%) Big Data
2 3 (4.55%) SQL Server
3 2 (3.03%) MySQL
4 1 (1.52%) Data Warehouse
4 1 (1.52%) RDBMS
4 1 (1.52%) Relational Database
4 1 (1.52%) SAP BW
4 1 (1.52%) SAP HANA
Development Applications
1 1 (1.52%) Ant
General
1 10 (15.15%) Telecoms
2 6 (9.09%) Finance
3 5 (7.58%) Electronics
3 5 (7.58%) Manufacturing
3 5 (7.58%) Retail
4 1 (1.52%) Marketing
4 1 (1.52%) Pharmaceutical
Job Titles
1 12 (18.18%) Architect
2 11 (16.67%) Analyst
3 9 (13.64%) Security Manager
4 8 (12.12%) Incident Manager
4 8 (12.12%) Technical Architect
5 7 (10.61%) Cybersecurity Analyst
5 7 (10.61%) Security Analyst
6 6 (9.09%) Operational Security Manager
6 6 (9.09%) Security Operations Manager
7 4 (6.06%) Storage Architect
8 3 (4.55%) 1st Line Engineer
8 3 (4.55%) Incident Analyst
8 3 (4.55%) Incident and Problem Manager
8 3 (4.55%) ITIL Incident Manager
8 3 (4.55%) ITIL Manager
8 3 (4.55%) Network Engineer
8 3 (4.55%) Problem Manager
8 3 (4.55%) Voice Engineer
9 2 (3.03%) 2nd Line Engineer
9 2 (3.03%) Environment And Release Manager
Libraries, Frameworks & Software Standards
1 2 (3.03%) SOAP
1 2 (3.03%) XML
2 1 (1.52%) CSS
2 1 (1.52%) Middleware
2 1 (1.52%) XMPP
Miscellaneous
1 18 (27.27%) Analytical Skills
2 7 (10.61%) Data Centre
3 5 (7.58%) CLARiiON
3 5 (7.58%) Computer Science
3 5 (7.58%) Symmetrix DMX
4 4 (6.06%) Linux Command Line
4 4 (6.06%) Security Operations Centre
5 3 (4.55%) HP Storage
6 2 (3.03%) CESG
6 2 (3.03%) Freedom of Information
6 2 (3.03%) Management Information System
7 1 (1.52%) Algorithms
7 1 (1.52%) Data Protection Act
7 1 (1.52%) Enterprise Software
7 1 (1.52%) PKI
7 1 (1.52%) Private Cloud
7 1 (1.52%) Virtual Team
Operating Systems
1 15 (22.73%) Linux
2 11 (16.67%) Windows
3 9 (13.64%) Unix
4 3 (4.55%) Windows Server
5 1 (1.52%) HPUX
5 1 (1.52%) Mac OS X
5 1 (1.52%) MVS
5 1 (1.52%) Windows Server 2003
5 1 (1.52%) Windows XP
Processes & Methodologies
1 32 (48.48%) ITIL
2 23 (34.85%) Problem Management
3 18 (27.27%) Change Management
4 17 (25.76%) Service Management
5 15 (22.73%) Cybersecurity
5 15 (22.73%) Root Cause Analysis
6 13 (19.70%) Information Security
7 9 (13.64%) Customer Requirements
7 9 (13.64%) Escalation Management
7 9 (13.64%) Migration
7 9 (13.64%) Risk Management
8 8 (12.12%) Business Continuity
8 8 (12.12%) Malware Analysis
8 8 (12.12%) Stakeholder Management
9 7 (10.61%) Information Assurance
10 6 (9.09%) Mentoring
10 6 (9.09%) SIEM
10 6 (9.09%) Technical Analysis
10 6 (9.09%) Trend Analysis
11 5 (7.58%) Identity Access Management
Programming Languages
1 6 (9.09%) SQL
2 2 (3.03%) PowerShell
3 1 (1.52%) ABAP
3 1 (1.52%) Java
Qualifications
1 17 (25.76%) Security Cleared
2 15 (22.73%) SC Cleared
3 7 (10.61%) Cisco Certification
3 7 (10.61%) Degree
4 5 (7.58%) CCNA
5 4 (6.06%) CCSA
5 4 (6.06%) CEH
5 4 (6.06%) GCFA
5 4 (6.06%) GCIH
5 4 (6.06%) MCP
6 3 (4.55%) CCNP
7 1 (1.52%) A+ Certification
7 1 (1.52%) CCDA
7 1 (1.52%) CCDP
7 1 (1.52%) CCVP
7 1 (1.52%) CISSP
7 1 (1.52%) ISEB
7 1 (1.52%) MCITP
7 1 (1.52%) MCTS
7 1 (1.52%) Microsoft Certification
Quality Assurance & Compliance
1 7 (10.61%) RMADS
1 7 (10.61%) SLA
2 4 (6.06%) PCI DSS
3 3 (4.55%) ISO/IEC 27001
4 2 (3.03%) HMG Security Policy Framework
5 1 (1.52%) Cyber Essentials
5 1 (1.52%) GDPR
5 1 (1.52%) PMO
System Software
1 6 (9.09%) Hyper-V
1 6 (9.09%) Virtual Machines
1 6 (9.09%) VMware ESX
1 6 (9.09%) VMware Infrastructure
2 5 (7.58%) SRDF
3 2 (3.03%) Active Directory
4 1 (1.52%) Postfix
4 1 (1.52%) Sendmail
Systems Management
1 5 (7.58%) Network Intrusion Detection System
2 1 (1.52%) Forum Sentry
2 1 (1.52%) ITRS Geneos
Vendors
1 14 (21.21%) HP
2 13 (19.70%) IBM
3 11 (16.67%) Dell
4 9 (13.64%) Remedy
5 8 (12.12%) CheckPoint
5 8 (12.12%) EMC
6 7 (10.61%) Cisco
6 7 (10.61%) Microsoft
7 6 (9.09%) 3PAR
7 6 (9.09%) Fortinet
7 6 (9.09%) VMware
8 5 (7.58%) Brocade
8 5 (7.58%) F5
8 5 (7.58%) NetApp
8 5 (7.58%) Oracle
8 5 (7.58%) ServiceNow
9 4 (6.06%) Aruba
9 4 (6.06%) BMC
10 3 (4.55%) SAP
11 2 (3.03%) Veritas
Rugby, Warwickshire
The One Group
Rate: £18k - 22k per year
Posted: 9 hours ago
Birmingham, West Midlands (County)
Proactive Appointments
Rate: £300 - £400 per day
Posted: 6 days ago