Period
to 17 October 2018

The following table provides summary statistics for contract job vacancies advertised in the West Midlands with a requirement for Incident Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Incident Management over the 6 months to 17 October 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Incident Management
England > West Midlands
6 months to
17 Oct 2018
Same period 2017 Same period 2016
Rank 141 107 139
Rank change year-on-year -34 +32 +7
Contract jobs citing Incident Management 61 76 76
As % of all contract IT jobs advertised in the West Midlands 1.20% 1.65% 1.22%
As % of the Processes & Methodologies category 1.41% 1.96% 1.45%
Number of daily rates quoted 41 51 34
West Midlands median daily rate £325 £300 £395
Median daily rate % change year-on-year +8.33% -24.05% +21.54%
10th Percentile £105 £148 £194
90th Percentile £538 £419 £500
England median daily rate £375 £378 £325
% change year-on-year -0.66% +16.15% -13.33%
Number of hourly rates quoted 3 2 8
West Midlands median hourly rate £11.08 £12.25 £11.80
Median hourly rate % change year-on-year -9.55% +3.81% -18.62%
10th Percentile £10.15 £10.43 £10.16
90th Percentile £11.40 £14.28 £17.51
England median hourly rate £16.50 £15.75 £16.50
% change year-on-year +4.76% -4.55% -

Incident Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the West Midlands with a requirement for process or methodology skills.

All Process and Methodology Skills
West Midlands
Contract vacancies with a requirement for process or methodology skills 4,316 3,877 5,244
As % of all contract IT jobs advertised in the West Midlands 84.84% 84.21% 84.43%
Number of daily rates quoted 2,586 2,468 3,109
West Midlands median daily rate £425 £400 £400
Median daily rate % change year-on-year +6.25% - +6.67%
10th Percentile £263 £240 £250
90th Percentile £575 £550 £550
England median daily rate £470 £450 £425
% change year-on-year +4.44% +5.88% +3.03%
Number of hourly rates quoted 194 140 138
West Midlands median hourly rate £15.00 £23.62 £17.50
Median hourly rate % change year-on-year -36.48% +34.94% -18.60%
10th Percentile £11.00 £11.25 £10.75
90th Percentile £32.07 £53.75 £39.65
England median hourly rate £21.00 £24.87 £22.50
% change year-on-year -15.54% +10.51% +3.97%

Incident Management
Job Vacancy Trend in the West Midlands

Job postings citing Incident Management as a percentage of all IT jobs advertised in the West Midlands.

Job vacancy trend for Incident Management in the West Midlands

Incident Management
Contractor Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Incident Management in the West Midlands.

Contractor daily rate trend for Incident Management in the West Midlands

Incident Management
Contractor Daily Rate Histogram in the West Midlands

The daily rate distribution of IT jobs citing Incident Management in the West Midlands over the 6 months to 17 October 2018.

Contractor daily rate histogram for Incident Management in the West Midlands

Incident Management
Contractor Hourly Rate Trend in the West Midlands

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Incident Management in the West Midlands.

Contractor hourly rate trend for Incident Management in the West Midlands

Incident Management
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Incident Management within the West Midlands region over the 6 months to 17 October 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham +4 25 £325 +10.64% 4
Coventry -7 11 £340 +97.10% 3
Dudley +5 6 £110 -58.88%
Warwickshire -7 6 £245 -33.33% 1
Sutton Coldfield +11 4 £475 +41.16%
Shropshire -44 2 £495 +208.80% 3
West Bromwich 0 1 - -
Solihull -7 1 £525 - 3
Incident Management
England

For the 6 months to 17 October 2018, IT contractor jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the West Midlands region with a requirement for Incident Management.

1 21 (34.43%) ITIL
2 15 (24.59%) Windows
2 15 (24.59%) Service Management
3 12 (19.67%) Microsoft
4 10 (16.39%) Microsoft Office
4 10 (16.39%) Change Management
5 9 (14.75%) ITSM
6 8 (13.11%) Service Delivery
6 8 (13.11%) Problem Management
7 7 (11.48%) Security Cleared
7 7 (11.48%) Firewall
7 7 (11.48%) ISO/IEC 27001
7 7 (11.48%) Linux
8 6 (9.84%) Active Directory
8 6 (9.84%) Wi-Fi
8 6 (9.84%) Risk Management
8 6 (9.84%) Statistics
8 6 (9.84%) Office 365
8 6 (9.84%) Data Centre
8 6 (9.84%) Self-Motivation
9 5 (8.20%) Windows Server
9 5 (8.20%) Decision-Making
9 5 (8.20%) ServiceNow
9 5 (8.20%) Analytical Skills
9 5 (8.20%) Business Continuity Management
9 5 (8.20%) Aruba
9 5 (8.20%) Network Management
9 5 (8.20%) VMware Infrastructure
9 5 (8.20%) Remedy ITSM
9 5 (8.20%) Windows 7

Incident Management
Co-occurring IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (1.64%) Tomcat
Applications
1 10 (16.39%) Microsoft Office
2 1 (1.64%) AutoCAD
2 1 (1.64%) Microsoft Excel
Business Applications
1 5 (8.20%) Remedy ITSM
Cloud Services
1 6 (9.84%) Office 365
2 2 (3.28%) Amazon AWS
3 1 (1.64%) Microsoft Azure
3 1 (1.64%) SaaS
Communications & Networking
1 7 (11.48%) Firewall
2 6 (9.84%) Wi-Fi
3 5 (8.20%) Wireless
4 4 (6.56%) LAN
5 3 (4.92%) BIG-IP
5 3 (4.92%) WAN
6 2 (3.28%) DHCP
6 2 (3.28%) DNS
6 2 (3.28%) Ethernet
6 2 (3.28%) SAN
6 2 (3.28%) WLAN
7 1 (1.64%) Network Security
7 1 (1.64%) SMS
7 1 (1.64%) TCP/IP
7 1 (1.64%) Unified Communications
7 1 (1.64%) VPN
Database & Business Intelligence
1 2 (3.28%) Data Warehouse
2 1 (1.64%) OLAP
2 1 (1.64%) Oracle Database
2 1 (1.64%) Oracle Database 12c
2 1 (1.64%) Oracle OLAP
2 1 (1.64%) Pentaho
General
1 4 (6.56%) Telecoms
2 3 (4.92%) Finance
3 2 (3.28%) Marketing
3 2 (3.28%) Retail
4 1 (1.64%) Digital Economy
4 1 (1.64%) Legal
Job Titles
1 16 (26.23%) Analyst
2 8 (13.11%) Service Analyst
2 8 (13.11%) Service Manager
3 6 (9.84%) Incident Manager
3 6 (9.84%) Support Analyst
4 5 (8.20%) Network Engineer
4 5 (8.20%) Security Advisor
5 4 (6.56%) Delivery Manager
5 4 (6.56%) Service Desk Team Leader
5 4 (6.56%) Service Management Analyst
5 4 (6.56%) Services Delivery Manager
5 4 (6.56%) Team Leader
6 3 (4.92%) 1st Line Support
6 3 (4.92%) Data Analyst
6 3 (4.92%) Infrastructure Analyst
6 3 (4.92%) IT Manager
6 3 (4.92%) Junior Analyst
6 3 (4.92%) Operations Analyst
6 3 (4.92%) Senior Manager
6 3 (4.92%) Service Desk Analyst
Libraries, Frameworks & Software Standards
1 2 (3.28%) Middleware
2 1 (1.64%) Oracle Fusion
Miscellaneous
1 6 (9.84%) Data Centre
1 6 (9.84%) Self-Motivation
2 5 (8.20%) Analytical Skills
2 5 (8.20%) Management Information System
3 3 (4.92%) CESG
4 2 (3.28%) NHS
4 2 (3.28%) Private Cloud
4 2 (3.28%) Security Operations Centre
4 2 (3.28%) Virtual Team
5 1 (1.64%) Enterprise Storage
5 1 (1.64%) Minimum Viable Product
Operating Systems
1 15 (24.59%) Windows
2 7 (11.48%) Linux
3 5 (8.20%) Windows 7
3 5 (8.20%) Windows Server
4 4 (6.56%) Windows 10
5 2 (3.28%) Mac OS X
5 2 (3.28%) MVS
5 2 (3.28%) Unix
6 1 (1.64%) Red Hat Enterprise Linux
6 1 (1.64%) Windows Server 2003
6 1 (1.64%) Windows Server 2008
Processes & Methodologies
1 21 (34.43%) ITIL
2 15 (24.59%) Service Management
3 10 (16.39%) Change Management
4 9 (14.75%) ITSM
5 8 (13.11%) Problem Management
5 8 (13.11%) Service Delivery
6 6 (9.84%) Risk Management
6 6 (9.84%) Statistics
7 5 (8.20%) Business Continuity
7 5 (8.20%) Business Continuity Management
7 5 (8.20%) Decision-Making
7 5 (8.20%) Disaster Recovery
7 5 (8.20%) Migration
7 5 (8.20%) Network Management
8 4 (6.56%) Information Security
8 4 (6.56%) Knowledge Management
8 4 (6.56%) Project Management
8 4 (6.56%) SDLC
9 3 (4.92%) PRINCE2
9 3 (4.92%) Project Planning
Programming Languages
1 2 (3.28%) PowerShell
2 1 (1.64%) Bash Shell
2 1 (1.64%) C
2 1 (1.64%) Java
2 1 (1.64%) PL/SQL
2 1 (1.64%) SQL
Qualifications
1 7 (11.48%) Security Cleared
2 5 (8.20%) CISSP
2 5 (8.20%) SC Cleared
3 3 (4.92%) CESG Certified Professional
3 3 (4.92%) MCSE
3 3 (4.92%) Microsoft Certification
3 3 (4.92%) RHCE
3 3 (4.92%) VMware Certified Professional (VCP)
4 2 (3.28%) A+ Certification
4 2 (3.28%) CCNA
4 2 (3.28%) CCNP
4 2 (3.28%) CISA
4 2 (3.28%) Cisco Certification
4 2 (3.28%) CISM
5 1 (1.64%) PMP
Quality Assurance & Compliance
1 7 (11.48%) ISO/IEC 27001
2 4 (6.56%) SLA
3 2 (3.28%) Cyber Essentials
3 2 (3.28%) HMG Security Policy Framework
3 2 (3.28%) PCI DSS
4 1 (1.64%) GDPR
4 1 (1.64%) PMO
System Software
1 6 (9.84%) Active Directory
2 5 (8.20%) VMware Infrastructure
3 1 (1.64%) Microsoft Virtual Server
3 1 (1.64%) Virtual Servers
3 1 (1.64%) vSphere
3 1 (1.64%) XenApp
Systems Management
1 1 (1.64%) Data Guard
1 1 (1.64%) Oracle EDQ
1 1 (1.64%) Oracle RMAN
1 1 (1.64%) SCCM
Vendors
1 12 (19.67%) Microsoft
2 5 (8.20%) Aruba
2 5 (8.20%) Remedy
2 5 (8.20%) ServiceNow
2 5 (8.20%) VMware
3 4 (6.56%) BMC
3 4 (6.56%) NetApp
4 3 (4.92%) Brocade
4 3 (4.92%) Cisco
4 3 (4.92%) Dell
4 3 (4.92%) F5
4 3 (4.92%) Fortinet
4 3 (4.92%) Infoblox
5 2 (3.28%) Oracle
5 2 (3.28%) Virgin Media
6 1 (1.64%) Citrix
6 1 (1.64%) Cognos
6 1 (1.64%) Ivanti
6 1 (1.64%) Meru Networks
6 1 (1.64%) Red Hat