Period
to 23 July 2018

The following table provides summary statistics for contract job vacancies advertised in the West Midlands with a requirement for Incident Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Incident Management over the 6 months to 23 July 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Incident Management
England > West Midlands
6 months to
23 Jul 2018
Same period 2017 Same period 2016
Rank 148 128 142
Rank change year-on-year -20 +14 -2
Contract jobs citing Incident Management 55 51 66
As % of all contract IT jobs advertised in the West Midlands 1.07% 1.16% 1.10%
As % of the Processes & Methodologies category 1.28% 1.39% 1.32%
Number of daily rates quoted 24 19 38
West Midlands median daily rate £339 £350 £450
Median daily rate % change year-on-year -3.21% -22.22% +38.46%
10th Percentile £179 £194 £162
90th Percentile £468 £458 £575
England median daily rate £400 £375 £340
% change year-on-year +6.67% +10.29% -2.86%
Number of hourly rates quoted 7 5 9
West Midlands median hourly rate £18.00 £15.00 £11.80
Median hourly rate % change year-on-year +20.00% +27.12% -23.87%
England median hourly rate £16.25 £16.00 £16.50
% change year-on-year +1.56% -3.03% +2.87%

Incident Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the West Midlands with a requirement for process or methodology skills.

All Process and Methodology Skills
West Midlands
Contract vacancies with a requirement for process or methodology skills 4,290 3,665 5,016
As % of all contract IT jobs advertised in the West Midlands 83.28% 83.20% 83.64%
Number of daily rates quoted 2,578 2,305 2,913
West Midlands median daily rate £425 £400 £400
Median daily rate % change year-on-year +6.25% - +6.67%
10th Percentile £263 £256 £238
90th Percentile £575 £540 £538
England median daily rate £463 £450 £425
% change year-on-year +2.78% +5.88% +4.94%
Number of hourly rates quoted 198 133 114
West Midlands median hourly rate £15.50 £20.00 £17.00
Median hourly rate % change year-on-year -22.50% +17.65% -24.44%
10th Percentile £10.94 £10.92 £10.73
90th Percentile £36.65 £49.50 £39.35
England median hourly rate £22.50 £24.50 £23.75
% change year-on-year -8.16% +3.16% +10.47%

Incident Management
Job Vacancy Trend in the West Midlands

Job postings citing Incident Management as a percentage of all IT jobs advertised in the West Midlands.

Job vacancy trend for Incident Management in the West Midlands

Incident Management
Contractor Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Incident Management in the West Midlands.

Contractor daily rate trend for Incident Management in the West Midlands

Incident Management
Contractor Daily Rate Histogram in the West Midlands

The daily rate distribution of IT jobs citing Incident Management in the West Midlands over the 6 months to 23 July 2018.

Contractor daily rate histogram for Incident Management in the West Midlands

Incident Management
Contractor Hourly Rate Trend in the West Midlands

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Incident Management in the West Midlands.

Contractor hourly rate trend for Incident Management in the West Midlands

Incident Management
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Incident Management within the West Midlands region over the 6 months to 23 July 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham -6 21 £290 +45.00% 10
Coventry -21 6 £385 -6.67% 1
Dudley 0 5 £118 - 1
Warwickshire -4 5 - - 1
Sutton Coldfield - 4 £475 -
Shropshire -27 3 - - 2
Solihull -15 2 £340 - 2
Herefordshire +9 1 - -
West Bromwich - 1 - -
Incident Management
England

For the 6 months to 23 July 2018, IT contractor jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the West Midlands region with a requirement for Incident Management.

1 18 (32.73%) ITIL
2 16 (29.09%) Service Management
3 14 (25.45%) Security Cleared
4 12 (21.82%) Windows
4 12 (21.82%) Service Delivery
5 10 (18.18%) Change Management
5 10 (18.18%) SC Cleared
5 10 (18.18%) Analytical Skills
6 9 (16.36%) Problem Management
6 9 (16.36%) Firewall
7 8 (14.55%) Management Information System
7 8 (14.55%) Network Management
8 7 (12.73%) Risk Management
8 7 (12.73%) Cisco
8 7 (12.73%) HP
8 7 (12.73%) Project Management
9 6 (10.91%) Microsoft
9 6 (10.91%) LAN
9 6 (10.91%) WAN
9 6 (10.91%) Statistics
9 6 (10.91%) Self-Motivation
10 5 (9.09%) VMware Infrastructure
10 5 (9.09%) Change Control
10 5 (9.09%) ITIL V3
10 5 (9.09%) Network Monitoring
10 5 (9.09%) Driving Licence
10 5 (9.09%) Data Centre
10 5 (9.09%) Windows Server
10 5 (9.09%) Network Design
10 5 (9.09%) Release Management

Incident Management
Co-occurring IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (1.82%) Tomcat
Applications
1 5 (9.09%) Microsoft Office
Business Applications
1 4 (7.27%) Remedy ITSM
Cloud Services
1 1 (1.82%) Microsoft Azure
1 1 (1.82%) Office 365
Communications & Networking
1 9 (16.36%) Firewall
2 6 (10.91%) LAN
2 6 (10.91%) WAN
3 5 (9.09%) Ethernet
3 5 (9.09%) Wireless
4 2 (3.64%) DHCP
5 1 (1.82%) DNS
5 1 (1.82%) Remote Desktop
5 1 (1.82%) SAN
5 1 (1.82%) SMS
5 1 (1.82%) Sourcefire
5 1 (1.82%) Unified Communications
5 1 (1.82%) VLAN
5 1 (1.82%) Wi-Fi
5 1 (1.82%) WLAN
Database & Business Intelligence
1 2 (3.64%) Data Warehouse
2 1 (1.82%) OLAP
2 1 (1.82%) Oracle Database
2 1 (1.82%) Oracle Database 12c
2 1 (1.82%) Oracle OLAP
2 1 (1.82%) Pentaho
General
1 4 (7.27%) Telecoms
2 2 (3.64%) Automotive
3 1 (1.82%) Finance
3 1 (1.82%) Legal
3 1 (1.82%) Marketing
3 1 (1.82%) Retail
Job Titles
1 12 (21.82%) Analyst
2 11 (20.00%) Service Manager
3 8 (14.55%) Incident Manager
4 6 (10.91%) Delivery Manager
4 6 (10.91%) Network Engineer
4 6 (10.91%) Services Delivery Manager
5 5 (9.09%) Major Incident Manager
5 5 (9.09%) Service Analyst
6 4 (7.27%) Security Advisor
7 3 (5.45%) Data Analyst
7 3 (5.45%) Data Centre Analyst
7 3 (5.45%) Data Centre Operations Analyst
7 3 (5.45%) Infrastructure Analyst
7 3 (5.45%) Infrastructure Operations Analyst
7 3 (5.45%) Operations Analyst
7 3 (5.45%) Service Management Analyst
8 2 (3.64%) DBA
8 2 (3.64%) Design Engineer
8 2 (3.64%) Support Analyst
8 2 (3.64%) Test Analyst
Libraries, Frameworks & Software Standards
1 1 (1.82%) Middleware
Miscellaneous
1 10 (18.18%) Analytical Skills
2 8 (14.55%) Management Information System
3 6 (10.91%) Self-Motivation
4 5 (9.09%) Data Centre
4 5 (9.09%) Driving Licence
5 3 (5.45%) CESG
6 2 (3.64%) Virtual Team
7 1 (1.82%) Data Protection Act
7 1 (1.82%) Enterprise Storage
7 1 (1.82%) NHS
7 1 (1.82%) Private Cloud
7 1 (1.82%) Replication
7 1 (1.82%) Smartcard
Operating Systems
1 12 (21.82%) Windows
2 5 (9.09%) Linux
2 5 (9.09%) Windows Server
3 1 (1.82%) Mac OS X
3 1 (1.82%) MVS
3 1 (1.82%) Red Hat Enterprise Linux
3 1 (1.82%) Unix
3 1 (1.82%) Windows 7
3 1 (1.82%) Windows Server 2003
3 1 (1.82%) Windows Server 2008
Processes & Methodologies
1 18 (32.73%) ITIL
2 16 (29.09%) Service Management
3 12 (21.82%) Service Delivery
4 10 (18.18%) Change Management
5 9 (16.36%) Problem Management
6 8 (14.55%) Network Management
7 7 (12.73%) Project Management
7 7 (12.73%) Risk Management
8 6 (10.91%) Statistics
9 5 (9.09%) Change Control
9 5 (9.09%) ITIL V3
9 5 (9.09%) Network Design
9 5 (9.09%) Network Monitoring
9 5 (9.09%) Release Management
10 4 (7.27%) Business Continuity
10 4 (7.27%) Business Continuity Management
10 4 (7.27%) Disaster Recovery
10 4 (7.27%) Knowledge Management
11 3 (5.45%) ITSM
11 3 (5.45%) Migration
Programming Languages
1 2 (3.64%) PowerShell
1 2 (3.64%) SQL
2 1 (1.82%) Bash Shell
2 1 (1.82%) C
2 1 (1.82%) Java
Qualifications
1 14 (25.45%) Security Cleared
2 10 (18.18%) SC Cleared
3 5 (9.09%) CCNA
3 5 (9.09%) CCNP
3 5 (9.09%) Cisco Certification
4 4 (7.27%) CESG Certified Professional
4 4 (7.27%) CISSP
5 3 (5.45%) MCSE
5 3 (5.45%) Microsoft Certification
5 3 (5.45%) RHCE
5 3 (5.45%) VMware Certified Professional (VCP)
6 2 (3.64%) ISEB
7 1 (1.82%) A+ Certification
7 1 (1.82%) BPSS Clearance
7 1 (1.82%) CISA
7 1 (1.82%) CISM
7 1 (1.82%) DV Cleared
Quality Assurance & Compliance
1 4 (7.27%) ISO/IEC 27001
2 2 (3.64%) SLA
3 1 (1.82%) Cyber Essentials
3 1 (1.82%) GDPR
3 1 (1.82%) HMG Security Policy Framework
3 1 (1.82%) PCI DSS
3 1 (1.82%) PMO
System Software
1 5 (9.09%) VMware Infrastructure
2 1 (1.82%) Active Directory
2 1 (1.82%) Microsoft Virtual Server
2 1 (1.82%) Virtual Servers
2 1 (1.82%) vSphere
2 1 (1.82%) XenApp
Systems Management
1 2 (3.64%) HP ALM
2 1 (1.82%) Data Guard
2 1 (1.82%) Oracle EDQ
2 1 (1.82%) Oracle RMAN
2 1 (1.82%) SCOM
Vendors
1 7 (12.73%) Cisco
1 7 (12.73%) HP
2 6 (10.91%) Microsoft
3 5 (9.09%) VMware
4 4 (7.27%) Fujitsu
4 4 (7.27%) NetApp
4 4 (7.27%) Remedy
4 4 (7.27%) ServiceNow
5 3 (5.45%) BMC
5 3 (5.45%) Dell
6 2 (3.64%) Aruba
6 2 (3.64%) Kronos
6 2 (3.64%) Virgin Media
7 1 (1.82%) Blue Coat
7 1 (1.82%) Citrix
7 1 (1.82%) F5
7 1 (1.82%) Juniper
7 1 (1.82%) Radware
7 1 (1.82%) Red Hat
7 1 (1.82%) Sun