Period
to 23 April 2018

The following table provides summary statistics for contract job vacancies advertised in the West Midlands with a requirement for Incident Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Incident Management over the 6 months to 23 April 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Incident Management
England > West Midlands
6 months to
23 Apr 2018
Same period 2017 Same period 2016
Rank 113 118 126
Rank change year-on-year +5 +8 -11
Contract jobs citing Incident Management 65 63 70
As % of all contract IT jobs advertised in the West Midlands 1.36% 1.36% 1.33%
As % of the Processes & Methodologies category 1.62% 1.67% 1.60%
Number of daily rates quoted 29 26 33
West Midlands median daily rate £425 £420 £450
Median daily rate % change year-on-year +1.16% -6.64% +80.00%
10th Percentile £247 £316 £141
90th Percentile £493 £500 £575
England median daily rate £400 £362 £350
% change year-on-year +10.50% +3.43% -
Number of hourly rates quoted 9 5 14
West Midlands median hourly rate £15.00 £15.00 £10.73
Median hourly rate % change year-on-year - +39.79% -12.41%
England median hourly rate £15.00 £15.00 £16.50
% change year-on-year - -9.09% +4.71%

Incident Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the West Midlands with a requirement for process or methodology skills.

All Process and Methodology Skills
West Midlands
Contract vacancies with a requirement for process or methodology skills 4,014 3,768 4,385
As % of all contract IT jobs advertised in the West Midlands 84.06% 81.29% 83.32%
Number of daily rates quoted 2,514 2,359 2,424
West Midlands median daily rate £425 £400 £388
Median daily rate % change year-on-year +6.25% +3.23% +6.16%
10th Percentile £263 £240 £243
90th Percentile £575 £538 £545
England median daily rate £463 £450 £425
% change year-on-year +2.78% +5.88% +4.29%
Number of hourly rates quoted 140 141 126
West Midlands median hourly rate £20.00 £20.50 £17.98
Median hourly rate % change year-on-year -2.44% +14.05% -20.11%
10th Percentile £10.50 £11.25 £10.73
90th Percentile £48.75 £38.75 £43.75
England median hourly rate £22.50 £25.00 £23.50
% change year-on-year -10.00% +6.38% +11.90%

Incident Management
Job Vacancy Trend in the West Midlands

Job postings citing Incident Management as a percentage of all IT jobs advertised in the West Midlands.

Job vacancy trend for Incident Management in the West Midlands

Incident Management
Contractor Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Incident Management in the West Midlands.

Contractor daily rate trend for Incident Management in the West Midlands

Incident Management
Contractor Daily Rate Histogram in the West Midlands

The daily rate distribution of IT jobs citing Incident Management in the West Midlands over the 6 months to 23 April 2018.

Contractor daily rate histogram for Incident Management in the West Midlands

Incident Management
Contractor Hourly Rate Trend in the West Midlands

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Incident Management in the West Midlands.

Contractor hourly rate trend for Incident Management in the West Midlands

Incident Management
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Incident Management within the West Midlands region over the 6 months to 23 April 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham -7 25 £255 -40.00% 3
Warwickshire 0 13 £425 +13.33% 2
Shropshire -24 6 £440 +11.39% 3
Coventry -12 4 £394 -8.98% 1
Sutton Coldfield - 3 £500 - 1
Solihull - 2 £340 -
West Bromwich - 1 £175 -
Herefordshire - 1 - -
Halesowen - 1 £425 -
Incident Management
England

For the 6 months to 23 April 2018, IT contractor jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the West Midlands region with a requirement for Incident Management.

1 34 (52.31%) ITIL
2 25 (38.46%) Security Cleared
3 21 (32.31%) SC Cleared
4 16 (24.62%) Service Management
4 16 (24.62%) Problem-Solving
5 15 (23.08%) ITIL V3
5 15 (23.08%) Service Delivery
5 15 (23.08%) SLA
6 14 (21.54%) Cisco
6 14 (21.54%) Analytical Skills
7 13 (20.00%) Change Management
8 12 (18.46%) HP
8 12 (18.46%) Windows
9 11 (16.92%) Project Management
9 11 (16.92%) Management Information System
9 11 (16.92%) Problem Management
10 9 (13.85%) ArcSight
10 9 (13.85%) Firewall
11 8 (12.31%) CCNP
11 8 (12.31%) Cisco Certification
11 8 (12.31%) Root Cause Analysis
11 8 (12.31%) Release Management
11 8 (12.31%) Network Security
12 7 (10.77%) ISO/IEC 20000
12 7 (10.77%) Degree
12 7 (10.77%) Cybersecurity
12 7 (10.77%) Stealthwatch
12 7 (10.77%) CCNA
12 7 (10.77%) Linux
12 7 (10.77%) ISO 9001

Incident Management
Co-occurring IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 4 (6.15%) Microsoft Office
Business Applications
1 3 (4.62%) Remedy ITSM
Cloud Services
1 1 (1.54%) Amazon AWS
1 1 (1.54%) Microsoft Azure
Communications & Networking
1 9 (13.85%) Firewall
2 8 (12.31%) Network Security
3 6 (9.23%) WAN
4 5 (7.69%) Ethernet
4 5 (7.69%) LAN
4 5 (7.69%) Wireless
5 3 (4.62%) SMS
5 3 (4.62%) VLAN
6 2 (3.08%) DHCP
6 2 (3.08%) Internet
6 2 (3.08%) MPLS
6 2 (3.08%) SSL
6 2 (3.08%) VPN
7 1 (1.54%) BGP
7 1 (1.54%) DNS
7 1 (1.54%) HTTP
7 1 (1.54%) Intrusion Detection
7 1 (1.54%) OSPF
7 1 (1.54%) SAN
7 1 (1.54%) VoIP
Database & Business Intelligence
1 2 (3.08%) MySQL
1 2 (3.08%) Oracle Database
1 2 (3.08%) SQL Server
2 1 (1.54%) Data Warehouse
General
1 3 (4.62%) Telecoms
2 2 (3.08%) Automotive
2 2 (3.08%) Finance
3 1 (1.54%) Advertising
3 1 (1.54%) Billing
3 1 (1.54%) Legal
3 1 (1.54%) Military
3 1 (1.54%) Publishing
Job Titles
1 18 (27.69%) Service Manager
2 9 (13.85%) Service Desk Manager
3 7 (10.77%) Analyst
3 7 (10.77%) Delivery Manager
3 7 (10.77%) Incident Manager
3 7 (10.77%) Major Incident Manager
3 7 (10.77%) Network Engineer
3 7 (10.77%) Services Delivery Manager
4 5 (7.69%) Applications Support
4 5 (7.69%) Performance Manager
4 5 (7.69%) Security Engineer
4 5 (7.69%) Service Performance Manager
5 4 (6.15%) Cybersecurity Engineer
5 4 (6.15%) Support Engineer
6 3 (4.62%) Consultant
6 3 (4.62%) IT Manager
6 3 (4.62%) IT Services Manager
6 3 (4.62%) Security Support Engineer
7 2 (3.08%) Incident Analyst
7 2 (3.08%) Security Advisor
Miscellaneous
1 14 (21.54%) Analytical Skills
2 11 (16.92%) Management Information System
3 6 (9.23%) Driving Licence
4 2 (3.08%) Cyberattack
4 2 (3.08%) Data Centre
4 2 (3.08%) SCADA
4 2 (3.08%) Self-Motivation
5 1 (1.54%) CESG
5 1 (1.54%) Data Protection Act
5 1 (1.54%) Replication
5 1 (1.54%) Smartcard
Operating Systems
1 12 (18.46%) Windows
2 7 (10.77%) Linux
3 3 (4.62%) Windows Server
4 2 (3.08%) Unix
Processes & Methodologies
1 34 (52.31%) ITIL
2 16 (24.62%) Problem-Solving
2 16 (24.62%) Service Management
3 15 (23.08%) ITIL V3
3 15 (23.08%) Service Delivery
4 13 (20.00%) Change Management
5 11 (16.92%) Problem Management
5 11 (16.92%) Project Management
6 8 (12.31%) Release Management
6 8 (12.31%) Root Cause Analysis
7 7 (10.77%) Cybersecurity
7 7 (10.77%) Information Security
7 7 (10.77%) Risk Management
8 5 (7.69%) Line Management
8 5 (7.69%) Stakeholder Engagement
9 4 (6.15%) Change Control
9 4 (6.15%) Network Design
9 4 (6.15%) Network Management
9 4 (6.15%) Network Monitoring
9 4 (6.15%) Process Improvement
Programming Languages
1 2 (3.08%) SQL
Qualifications
1 25 (38.46%) Security Cleared
2 21 (32.31%) SC Cleared
3 8 (12.31%) CCNP
3 8 (12.31%) Cisco Certification
4 7 (10.77%) CCNA
4 7 (10.77%) Degree
5 5 (7.69%) CISSP
5 5 (7.69%) ITIL Certification
6 3 (4.62%) CISM
7 2 (3.08%) CCIE
7 2 (3.08%) CCIE Security
7 2 (3.08%) CEH
7 2 (3.08%) CESG Certified Professional
7 2 (3.08%) GCIA
7 2 (3.08%) GIAC
7 2 (3.08%) GSEC
7 2 (3.08%) ISEB
7 2 (3.08%) ITIL Foundation Certificate
8 1 (1.54%) BPSS Clearance
8 1 (1.54%) DV Cleared
Quality Assurance & Compliance
1 15 (23.08%) SLA
2 7 (10.77%) ISO 9001
2 7 (10.77%) ISO/IEC 20000
3 4 (6.15%) ISO/IEC 27001
4 1 (1.54%) Cyber Essentials
4 1 (1.54%) GDPR
4 1 (1.54%) HMG Security Policy Framework
4 1 (1.54%) PCI DSS
System Software
1 2 (3.08%) Snort
1 2 (3.08%) VMware Infrastructure
Systems Management
1 7 (10.77%) Stealthwatch
2 2 (3.08%) HP ALM
2 2 (3.08%) Network Intrusion Detection System
3 1 (1.54%) FortiGate
3 1 (1.54%) SCOM
Vendors
1 14 (21.54%) Cisco
2 12 (18.46%) HP
3 9 (13.85%) ArcSight
4 4 (6.15%) Blue Coat
4 4 (6.15%) BMC
4 4 (6.15%) Fujitsu
4 4 (6.15%) Microsoft
5 3 (4.62%) Lancope
5 3 (4.62%) Remedy
5 3 (4.62%) ServiceNow
5 3 (4.62%) VMware
6 2 (3.08%) Aruba
6 2 (3.08%) F5
6 2 (3.08%) Kronos
6 2 (3.08%) Oracle
6 2 (3.08%) Red Hat
7 1 (1.54%) CheckPoint
7 1 (1.54%) Citrix
7 1 (1.54%) IBM
7 1 (1.54%) Sun