1 to 25 of 197 Service Delivery Jobs in the Midlands

Core Service Delivery Manager Coventry (with hybrid working) An Introduction to Us Coventry Citizens Advice has been supporting the local community for over 80 years, providing free, confidential and independent advice on a wide range of issues, from benefits and housing to employment and debt. … committed to helping people overcome challenges whilst championing the issues that matter most to our clients. We are now looking to recruit a Core Service Delivery Manager to join us on a full-time, permanent basis, working 37 hours per week. The Benefits - Salary ...

Permanent Digital Transformation, Enterprise Applications, IT - Operations, IT - Software, Leadership, SAP, Technical Management Competitive + Full Benefits Package About the job Job Title: SAP Service Delivery Manager Location: Birmingham (Hybrid – Multi-Office Environment) Salary: Competitive + Full Benefits Package About the Role We're recruiting for an experienced … Service Delivery Manager to join a leading professional services organisation in Birmingham, currently undergoing a major digital transformation programme. This is an exciting opportunity for an established SAP leader to take ownership of the operational stability, service delivery, optimisation and ongoing development of a complex ...

Service Delivery Manager Salary: £53,051 – £57,400 per annum Location: Nottinghamshire Fire & Rescue Service Joint Headquarters, Sherwood Lodge, Arnold, Nottingham Hours: 37 hours per week, Monday to Friday Contract: Fixed term until 30 September 2028 Closing date: Tuesday 10 November 2026 Interview dates: Thursday … Friday 20 November 2026 Lead ICT service delivery and make a difference to your community Are you an experienced ICT Service Delivery Manager with a strong background in IT service management, operational support and continuous improvement? Would you like to use your expertise to support ...

Title: Client Service Delivery, Sr Manager Location: West Midlands (Birmingham) Salary: Competitive Career Level: CL6 Please note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more … work and live. It is personal to all of us.” – Julie Sweet, Accenture CEO As a Team You will be part of the Service Delivery Team responsible for the end-to-end delivery of infrastructure and cloud services to our clients. Operating from our Birmingham UK office ...

Service Lead | Up to £100,000 + 5% Bonus I'm currently recruiting for an experienced IAM Service Lead for a senior opportunity within a complex hybrid IAM environment. The key priority for this role is strong operational IAM service leadership and ownership within a live … environment . The hiring team is looking for someone who has experience running and managing day-to-day IAM services, overseeing operational service delivery, managing performance and resolving service issues - rather than a profile focused primarily on IAM architecture, programme delivery or transformation. UK-wide - based ...

Group The Role – IT Service Delivery Manager (12-Month Fixed Term Contract) At PIB Group, we’re looking for an IT Service Delivery Manager to bring together our businesses, technical teams and external suppliers to deliver reliable, effective IT services. You’ll drive service performance … colleagues have the support they need to succeed. What you’ll be doing: Managing the operational relationship with the Group’s third-party IT Service Desk and other external service delivery suppliers, acting as a service-management contact for performance, governance and operational escalation. Oversee ...

Service Manager Location: Coventry (Hybrid Working Available) Salary: £55,000 - £65,000 Job Type: Full-time, Permanent About the Role We are looking for an experienced and customer-focused IT Service Manager to take ownership of the performance, governance, and continual improvement of our IT services. This … pivotal leadership role responsible for ensuring the delivery of high-quality, business-critical IT services while managing and developing the Service Desk function as the single point of contact for incidents and service requests. Working closely with senior business and technology stakeholders, you will translate business priorities ...

Title: Senior Service Delivery Manager Location: Home-basedwith travel to client site or Columbus offices as required Salary: Negotiable (We aim to improve your current package) Bonus: Yes Holiday: 25 Days, Plus Bank Holidays (Increasing with Service) Medical Insurance: Yes (terms apply) plus additional HealthCashback Plan Hours … part of a supportive network that values your voice, respects your ideas, and promotes a healthy work-life balance. Our average length of service in the UK is 8 years, as we are committed to cultivating an inclusive workplace culture that celebrates and supports career growth and advancement ...

Title: Service Delivery Lead Salary: £29,650 - £37,000 per annum Hours per week: 35 hours Location: At IOSH, we embrace hybrid working because we believe it's the key to achieving work-life balance, strategic success and fostering our collaborative culture. You'll be required to work … existing right to both live, and to work in the UK. Closing date: 11 November 2026 About the role We are looking for a Service Delivery Lead within our Technology team. This newly created role brings an opportunity to play a key role in shaping and delivering high ...

leading the operational technology services that underpin Global's broadcast, studio, outdoor and corporate technology environments. The role owns the day-to-day delivery, support, monitoring, reporting and continual improvement of technology services, ensuring they are reliable, responsive and aligned to business needs. The Operations Director leads the teams … responsible for Helpdesk, Monitoring & Response, Service Management, Outdoor Digital Service Management and White Glove support. As a senior leader within Technology, the Operations Director is accountable for operational excellence, service performance, incident management, service governance and the user experience across the organisation. The role acts ...

Technology Service Delivery Manager Hybrid | Birmingham | Permanent We're supporting a large international organisation in the search for a Technology Service Delivery Manager to oversee the performance, delivery and continual improvement of critical technology services across a complex, multi-vendor environment. This role will … bridge between the business, technology teams and third-party suppliers, ensuring services meet agreed SLAs, supporting service transition activities, managing escalations, and driving operational excellence. Key Responsibilities Own the delivery and performance of technology services. Manage service levels, incidents, escalations and service improvements. Lead relationships with ...

Permanent, Full-time Stafford | Hybrid To lead the mobilisation, transition and ongoing service management of a complex managed IT service. During implementation, the role acts as the client-facing Project and Mobilisation Manager, coordinating technical workstreams, suppliers, risks, dependencies and operational readiness. Following transition into BAU, the role becomes … accountable Service Delivery Manager, owning service performance, governance, continual improvement and the customer relationship. This is not a traditional reporting-focused SDM role. The postholder must be comfortable taking ownership, driving delivery, challenging technical teams and suppliers, and ensuring that technology is genuinely ready to operate ...

Role: Service Delivery Manager – Help Desk Location: Peterborough Salary: £40,000 - £45,000 DOE Sector: Engineering/Facilities Management This client is GROWING! To support that we are looking for a confident, hands-on Service Delivery Manager to take ownership of the Helpdesk and help shape … into a high-performing, customer-first team. You'll lead a growing team of Helpdesk Administrators, making sure customers receive a responsive, professional service from first contact through to resolution. This is a role for someone who enjoys improving how things work, developing people, and turning operational data into ...

seeking a motivated and customer-focused Service Delivery Support Analyst to join the Digital Technology Services team at Northamptonshire Healthcare NHS Foundation Trust. This is an exciting opportunity to support the delivery, performance, and continual improvement of IT services across the Trust. Working within the IT Service Management function, you will help manage incidents, service requests, changes, problems, and major incidents, ensuring reliable digital services that support patient care and operational delivery. You will work closely with technical teams, stakeholders, end users, and suppliers to monitor service performance, coordinate service management activities ...

manage more than €1 trillion in assets. To strengthen our team in the UK (London or Birmingham) we are currently looking for a Client Service Manager We are seeking an experienced leader to head our UK Back Office Support Department. This senior leadership role is responsible … full suite of Back Office applications. The successful candidate will work closely with internal teams, third-party providers, and clients to ensure the delivery of high-quality support services. About the Candidate This opportunity is ideally suited to an accomplished people manager with significant leadership experience in a technical ...

Managed Services Engineer to join a growing managed services team in a newly created role. This position sits at the heart of service delivery and will focus on improving automation, security, monitoring, patch management, and endpoint management across a diverse customer base. This is an excellent opportunity … senior engineer with a background in MSPs who enjoys solving complex technical challenges, driving service improvements, and building scalable solutions that make a measurable difference. You'll work closely with technical, projects, support, and service delivery teams to improve operational standards and enhance customer outcomes. What ...

Managed Services Engineer to join a growing managed services team in a newly created role. This position sits at the heart of service delivery and will focus on improving automation, security, monitoring, patch management, and endpoint management across a diverse customer base. This is an excellent opportunity … senior engineer with a background in MSPs who enjoys solving complex technical challenges, driving service improvements, and building scalable solutions that make a measurable difference. You’ll work closely with technical, projects, support, and service delivery teams to improve operational standards and enhance customer outcomes. What ...

Location : This is a remote role, offering the flexibility to work virtually from anywhere within the UK. Contract Type : Permanent The Opportunity As a Service Architect, you will design and develop IT services that meet and exceed customer and business expectations. You will be involved throughout the entire … service lifecycle—from early strategy through design, transition, operation, and continuous improvement—ensuring services align with business goals and requirements. This includes defining service standards, policies, processes, and architectures that guide implementation and operation of the services, while optimising the customer experience and service value. To excel ...

title: Service Desk Team Manager Salary: £35,000 - £40,000 (DOE) Location: Nottingham (with weekly travel to Lincoln) Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group life insurance, income protection, Gym Discounts, Employee of the Quarter, Employee Referral program We're looking … experienced Service Desk Team Manager to join XMA, leading and developing a team of 1st Line Analysts while driving performance and service excellence. Based in Nottingham, with weekly travel to Lincoln, you'll play a key role in ensuring the smooth running and continuous improvement of the service ...

Service Delivery Manager 40 Hours Per Week | Rolls-Royce, Derby Lead, Innovate & Shape the Future of Workplace Hospitality We're looking for an exceptional Service Delivery Manager to lead a dynamic food, retail, hospitality and vending operation across the prestigious Rolls-Royce campus in Derby . … customer satisfaction. Building trusted relationships with Rolls-Royce stakeholders and customers. Creating memorable food and hospitality experiences that keep customers coming back. Championing innovation, service improvement and operational excellence. Supporting exciting growth projects and helping shape the future of the contract. Ensuring the highest standards of food safety, compliance ...

cater to the specific needs of both public and private sectors. Job Description 17 months contract with a local authority Summary The ICT Service Delivery Manager is tasked with leading the operational delivery of ICT services for a local authority on a 17-month contract. This role … providing a high-quality, customer-focused experience. The position offers a rate of £29.40 per hour under an umbrella arrangement. Responsibilities Lead the operational delivery of ICT services, ensuring high levels of system availability, performance, reliability, and customer satisfaction. Monitor and manage service performance against agreed Service ...

Service Delivery Manager 40 Hours Per Week Rolls-Royce, Derby Lead, Innovate & Shape the Future of Workplace Hospitality We're looking for an exceptional Service Delivery Manager to lead a dynamic food, retail, hospitality and vending operation across the prestigious Rolls-Royce campus in Derby click ...

Civic Recruitment Limited seeks an ICT Service Delivery Manager to lead the operational delivery of ICT services for a local authority on a 17-month contract. The role focuses on aligning systems, infrastructure and support services to organisational needs, under a £29.40 per hour umbrella arrangement. Framing … customer-focused culture, you will oversee IT service delivery, governance, security, and project delivery, ensuring timely, value-driven outcomes in a complex public sector environment. #J-18808-Ljbffr ...

Service Delivery Manager Salary: £53,051 - £57,400 per annum Location: Nottinghamshire Fire & Rescue Service Joint Headquarters, Sherwood Lodge, Arnold, Nottingham Hours: 37 hours per week, Monday to Friday Contract: Fixed term until 30 September 2028 Closing date: Tuesday 10 November 2026 Interview dates: Thursday … Friday 20 November 2026 Lead ICT service delivery and make a difference to your click apply for full job details ...

portfolio across workplace, infrastructure, applications and data. Reporting to the Head of CX, Data, Technology & Transformation, you will shape the technology strategy, roadmap and service delivery agenda, ensuring our technology landscape is secure, resilient, cost-effective and aligned to business priorities. You will lead a team … Salesforce. Build strong relationships with senior stakeholders, translating business priorities into technology requirements and improvements. Lead and develop the UK&I service delivery team, including 4 direct reports and 3 wider team members. Drive data strategy, architecture, governance and data quality to enable trusted, accessible information. Own service ...