Period
to 18 December 2018

The median contractor rate for a Support Engineer was £213 per day in advertised job vacancies in the North West during the 6 months to 18 December 2018.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Support Engineer
England > North West
6 months to
18 Dec 2018
Same period 2017 Same period 2016
Rank 117 127 153
Rank change year-on-year +10 +26 -44
Contract jobs requiring a Support Engineer 101 80 68
As % of all contract IT jobs advertised in the North West 1.67% 1.40% 1.06%
As % of the Job Titles category 1.77% 1.47% 1.12%
Number of daily rates quoted 56 33 34
North West median daily rate £213 £180 £197
Median daily rate % change year-on-year +18.06% -8.63% -22.75%
10th Percentile £102 £102 £101
90th Percentile £375 £348 £350
England median daily rate £200 £195 £225
% change year-on-year +2.56% -13.33% +2.27%
Number of hourly rates quoted 23 29 11
North West median hourly rate £17.50 £14.50 £13.00
Median hourly rate % change year-on-year +20.69% +11.54% -10.34%
10th Percentile £11.15 £13.00 £11.25
90th Percentile £21.43 £23.66 £15.23
England median hourly rate £17.50 £16.81 £15.25
% change year-on-year +4.14% +10.20% -

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the North West. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
North West
Contract vacancies in the North West with a recognized job title 5,709 5,427 6,048
% of contract IT jobs with a recognized job title 94.68% 95.28% 94.63%
Number of daily rates quoted 3,590 3,437 3,892
North West median daily rate £400 £400 £400
10th Percentile £239 £250 £235
90th Percentile £575 £588 £556
England median daily rate £462 £450 £425
% change year-on-year +2.67% +5.88% +3.03%
Number of hourly rates quoted 342 259 215
North West median hourly rate £20.00 £19.50 £18.00
Median hourly rate % change year-on-year +2.56% +8.33% -10.00%
10th Percentile £11.25 £11.25 £11.04
90th Percentile £45.50 £48.75 £49.35
England median hourly rate £18.69 £18.70 £18.00
% change year-on-year -0.05% +3.89% -

Support Engineer
Job Vacancy Trend in the North West

Job postings that featured Support Engineer in the job title as a percentage of all IT jobs advertised in the North West.

Job vacancy trend for Support Engineer in the North West

Support Engineer
Contractor Daily Rate Trend in the North West

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Support Engineer in the North West.

Contractor daily rate trend for Support Engineer in the North West

Support Engineer
Contractor Daily Rate Histogram in the North West

The daily rate distribution of IT jobs citing Support Engineer in the North West over the 6 months to 18 December 2018.

Contractor daily rate histogram for Support Engineer in the North West

Support Engineer
Contractor Hourly Rate Trend in the North West

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Support Engineer in the North West.

Contractor hourly rate trend for Support Engineer in the North West

Support Engineer
Contractor Hourly Rate Histogram in the North West

The hourly rate distribution of IT jobs citing Support Engineer in the North West over the 6 months to 18 December 2018.

Contractor hourly rate histogram for Support Engineer in the North West

Support Engineer
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Engineer within the North West region over the 6 months to 18 December 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -9 42 £176 +0.29% 24
Cheshire -2 28 £288 +25.00% 8
Merseyside +8 22 £175 -2.78% 3
Lancashire -16 7 £254 - 5
Cumbria -1 2 £238 - 1
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-occurring IT Skills in the North West

For the 6 months to 18 December 2018, Support Engineer contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the North West region featuring Support Engineer in the job title.

1 67 (66.34%) Windows
2 43 (42.57%) Active Directory
3 37 (36.63%) Windows 10
4 36 (35.64%) Office 365
5 28 (27.72%) ITIL
6 27 (26.73%) Microsoft
7 24 (23.76%) Windows Server
8 21 (20.79%) Windows 7
9 17 (16.83%) VMware
10 16 (15.84%) SCCM
11 12 (11.88%) Microsoft Office
11 12 (11.88%) Oracle
12 11 (10.89%) SLA
13 10 (9.90%) Apple
13 10 (9.90%) Linux
14 9 (8.91%) Windows Server 2012
15 8 (7.92%) Acronis
15 8 (7.92%) MS Exchange
15 8 (7.92%) SQL Server
15 8 (7.92%) Microsoft Certification
15 8 (7.92%) DNS
15 8 (7.92%) GxP
15 8 (7.92%) LAN
15 8 (7.92%) Problem-Solving
16 7 (6.93%) Citrix
16 7 (6.93%) SQL
16 7 (6.93%) MCSE
16 7 (6.93%) MCSA
16 7 (6.93%) Windows Server 2008
16 7 (6.93%) ServiceNow

Support Engineer Skill Set
Co-occurring IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (7.92%) MS Exchange
2 4 (3.96%) Exchange Server 2010
3 3 (2.97%) Apache
3 3 (2.97%) Tomcat
4 2 (1.98%) IBM Notes
4 2 (1.98%) Skype for Business
5 1 (0.99%) Apache Spark
5 1 (0.99%) Confluence
5 1 (0.99%) SharePoint
5 1 (0.99%) WebSphere
Applications
1 12 (11.88%) Microsoft Office
2 1 (0.99%) Microsoft Excel
2 1 (0.99%) Microsoft PowerPoint
2 1 (0.99%) MS Visio
Business Applications
1 2 (1.98%) Teamcenter
Cloud Services
1 36 (35.64%) Office 365
2 4 (3.96%) Microsoft Azure
3 3 (2.97%) OneDrive
4 2 (1.98%) Amazon AWS
4 2 (1.98%) Azure Active Directory
5 1 (0.99%) Google Cloud Platform
Communications & Networking
1 8 (7.92%) DNS
1 8 (7.92%) LAN
2 4 (3.96%) DHCP
2 4 (3.96%) Firewall
2 4 (3.96%) WAN
3 3 (2.97%) FTP
3 3 (2.97%) TCP/IP
4 2 (1.98%) Skype
4 2 (1.98%) VPN
5 1 (0.99%) Cisco Wireless
5 1 (0.99%) Kerberos
5 1 (0.99%) PuTTY
5 1 (0.99%) Remote Desktop
5 1 (0.99%) RS-232
5 1 (0.99%) RS-485
5 1 (0.99%) Wi-Fi
5 1 (0.99%) Wireless
5 1 (0.99%) Wireshark
Database & Business Intelligence
1 8 (7.92%) SQL Server
2 5 (4.95%) Oracle Database
3 3 (2.97%) Hadoop
3 3 (2.97%) MySQL
4 1 (0.99%) Apache Hive
4 1 (0.99%) Big Data
4 1 (0.99%) Data Lake
4 1 (0.99%) Data Mining
4 1 (0.99%) Data Warehouse
4 1 (0.99%) HBase
4 1 (0.99%) Ingres
4 1 (0.99%) KNIME
4 1 (0.99%) MS Access
4 1 (0.99%) Pentaho
4 1 (0.99%) PostgreSQL
4 1 (0.99%) RDBMS
4 1 (0.99%) Relational Database
Development Applications
1 2 (1.98%) Jenkins
2 1 (0.99%) Artifactory
2 1 (0.99%) Cucumber
2 1 (0.99%) Git (software)
2 1 (0.99%) HP UFT
2 1 (0.99%) JIRA
2 1 (0.99%) JMeter
2 1 (0.99%) RStudio
2 1 (0.99%) Selenium
2 1 (0.99%) SoapUI
General
1 4 (3.96%) Pharmaceutical
1 4 (3.96%) Publishing
2 3 (2.97%) Marketing
2 3 (2.97%) Retail
2 3 (2.97%) Telecoms
3 2 (1.98%) Automotive
3 2 (1.98%) Back Office
3 2 (1.98%) Finance
3 2 (1.98%) Legal
4 1 (0.99%) Advertising
4 1 (0.99%) Banking
4 1 (0.99%) Financial Institution
4 1 (0.99%) Law
4 1 (0.99%) Manufacturing
Libraries, Frameworks & Software Standards
1 4 (3.96%) XML
2 3 (2.97%) EDI
3 1 (0.99%) .NET
3 1 (0.99%) Anaconda
3 1 (0.99%) Elastic Stack
3 1 (0.99%) Middleware
3 1 (0.99%) RabbitMQ
3 1 (0.99%) Sensu
3 1 (0.99%) WebSphere MQ
Miscellaneous
1 5 (4.95%) Analytical Skills
2 2 (1.98%) Hybrid Cloud
2 2 (1.98%) User Experience
3 1 (0.99%) Algorithms
3 1 (0.99%) Blackberry
3 1 (0.99%) CMDB
3 1 (0.99%) Data Centre
3 1 (0.99%) Data Structures
3 1 (0.99%) Driving Licence
3 1 (0.99%) Fat Client
3 1 (0.99%) Fintech
3 1 (0.99%) Management Information System
3 1 (0.99%) Self-Motivation
3 1 (0.99%) Smartphone
3 1 (0.99%) Thin Client
3 1 (0.99%) Video Conferencing
Operating Systems
1 67 (66.34%) Windows
2 37 (36.63%) Windows 10
3 24 (23.76%) Windows Server
4 21 (20.79%) Windows 7
5 10 (9.90%) Linux
6 9 (8.91%) Windows Server 2012
7 7 (6.93%) Windows Server 2008
8 6 (5.94%) Mac OS X
8 6 (5.94%) Unix
9 4 (3.96%) Apple iOS
9 4 (3.96%) Mac OS
10 2 (1.98%) Ubuntu
10 2 (1.98%) Windows XP
11 1 (0.99%) CentOS
11 1 (0.99%) Data ONTAP
11 1 (0.99%) Windows 8
11 1 (0.99%) Windows Vista
Processes & Methodologies
1 28 (27.72%) ITIL
2 8 (7.92%) Problem-Solving
3 6 (5.94%) Asset Management
3 6 (5.94%) Infrastructure Engineering
3 6 (5.94%) Migration
4 5 (4.95%) Agile Software Development
4 5 (4.95%) Information Security
4 5 (4.95%) ITSM
4 5 (4.95%) Service Delivery
4 5 (4.95%) Test Scripting
5 4 (3.96%) Data Analysis
5 4 (3.96%) Incident Management
5 4 (3.96%) Problem Management
5 4 (3.96%) Software Deployment
6 3 (2.97%) Analytics
6 3 (2.97%) Break/Fix
6 3 (2.97%) Knowledge Management
6 3 (2.97%) Open Source
7 2 (1.98%) Data Analytics
7 2 (1.98%) Multithreaded Programming
Programming Languages
1 7 (6.93%) SQL
2 6 (5.94%) Java
3 2 (1.98%) C
3 2 (1.98%) C++
3 2 (1.98%) PowerShell
3 2 (1.98%) Python
4 1 (0.99%) C#
4 1 (0.99%) JavaScript
4 1 (0.99%) PHP
4 1 (0.99%) R
4 1 (0.99%) Shell Script
4 1 (0.99%) VB
4 1 (0.99%) VB.NET
4 1 (0.99%) VBScript
Qualifications
1 8 (7.92%) Microsoft Certification
2 7 (6.93%) MCSA
2 7 (6.93%) MCSE
2 7 (6.93%) Security Cleared
3 5 (4.95%) ITIL Certification
4 4 (3.96%) SC Cleared
5 2 (1.98%) A+ Certification
5 2 (1.98%) CCNA
5 2 (1.98%) Cisco Certification
5 2 (1.98%) Degree
5 2 (1.98%) MCP
6 1 (0.99%) CCENT
6 1 (0.99%) DBS Check
6 1 (0.99%) GNVQ
6 1 (0.99%) ISEB
6 1 (0.99%) ITIL Foundation Certificate
6 1 (0.99%) MCDST
6 1 (0.99%) MCITP
Quality Assurance & Compliance
1 11 (10.89%) SLA
2 8 (7.92%) GxP
System Software
1 43 (42.57%) Active Directory
2 6 (5.94%) Hyper-V
3 5 (4.95%) VMware Infrastructure
3 5 (4.95%) vSphere
4 4 (3.96%) VMware ESXi
5 3 (2.97%) Virtual Machines
6 1 (0.99%) BitLocker
6 1 (0.99%) HDFS
6 1 (0.99%) Virtual Desktop
6 1 (0.99%) VMware NSX
6 1 (0.99%) VMware Workstation
Systems Management
1 16 (15.84%) SCCM
2 4 (3.96%) Systems Management Server (SMS)
3 3 (2.97%) McAfee ePO
3 3 (2.97%) SCOM
4 2 (1.98%) NetBackup
5 1 (0.99%) Ansible
5 1 (0.99%) HP Quality Center
5 1 (0.99%) Oozie
5 1 (0.99%) Opscode Chef
5 1 (0.99%) Puppet
5 1 (0.99%) SolarWinds Orion
5 1 (0.99%) Terraform
5 1 (0.99%) vMotion
5 1 (0.99%) vRealize
Vendors
1 27 (26.73%) Microsoft
2 17 (16.83%) VMware
3 12 (11.88%) Oracle
4 10 (9.90%) Apple
5 8 (7.92%) Acronis
6 7 (6.93%) Citrix
6 7 (6.93%) ServiceNow
7 5 (4.95%) Veeam
8 4 (3.96%) HP
8 4 (3.96%) Meraki
9 3 (2.97%) Google
9 3 (2.97%) McAfee
9 3 (2.97%) Remedy
10 2 (1.98%) Cisco
10 2 (1.98%) Ivanti
10 2 (1.98%) Juniper
10 2 (1.98%) Lotus
10 2 (1.98%) Moogsoft
10 2 (1.98%) Snow
11 1 (0.99%) Red Hat