Period
to 19 April 2019

The median contractor rate for a Support Engineer was £213 per day in advertised job vacancies in the North West during the 6 months to 19 April 2019.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Support Engineer
England > North West
6 months to
19 Apr 2019
Same period 2018 Same period 2017
Rank 138 138 133
Rank change year-on-year 0 -5 +9
Contract jobs requiring a Support Engineer 74 84 70
As % of all contract IT jobs advertised in the North West 1.33% 1.45% 1.28%
As % of the Job Titles category 1.41% 1.53% 1.35%
Number of daily rates quoted 38 34 29
North West median daily rate £213 £215 £197
Median daily rate % change year-on-year -1.16% +9.14% -21.20%
10th Percentile £123 £107 £94
90th Percentile £575 £449 £355
England median daily rate £200 £200 £200
Number of hourly rates quoted 13 35 22
North West median hourly rate £16.00 £13.00 £13.50
Median hourly rate % change year-on-year +23.08% -3.70% +3.85%
10th Percentile £13.00 £10.75 £10.50
90th Percentile £21.15 £21.70 £21.00
England median hourly rate £17.00 £16.50 £15.80
% change year-on-year +3.03% +4.43% -1.00%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the North West. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
North West
Contract vacancies in the North West with a recognized job title 5,252 5,506 5,195
% of contract IT jobs with a recognized job title 94.48% 95.28% 94.76%
Number of daily rates quoted 3,349 3,432 3,244
North West median daily rate £425 £400 £377
Median daily rate % change year-on-year +6.25% +6.17% -4.01%
10th Percentile £250 £238 £219
90th Percentile £612 £575 £545
England median daily rate £475 £450 £425
% change year-on-year +5.56% +5.88% -
Number of hourly rates quoted 244 312 256
North West median hourly rate £20.00 £17.50 £20.00
Median hourly rate % change year-on-year +14.29% -12.50% -11.11%
10th Percentile £13.00 £11.17 £11.00
90th Percentile £48.75 £52.15 £49.63
England median hourly rate £18.76 £18.69 £19.00
% change year-on-year +0.40% -1.66% -

Support Engineer
Job Vacancy Trend in the North West

Job postings that featured Support Engineer in the job title as a percentage of all IT jobs advertised in the North West.

Job vacancy trend for Support Engineer in the North West

Support Engineer
Contractor Daily Rate Trend in the North West

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Support Engineer in the North West.

Contractor daily rate trend for Support Engineer in the North West

Support Engineer
Contractor Daily Rate Histogram in the North West

The daily rate distribution of IT jobs citing Support Engineer in the North West over the 6 months to 19 April 2019.

Contractor daily rate histogram for Support Engineer in the North West

Support Engineer
Contractor Hourly Rate Trend in the North West

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Support Engineer in the North West.

Contractor hourly rate trend for Support Engineer in the North West

Support Engineer
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Engineer within the North West region over the 6 months to 19 April 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester +6 30 £200 +14.29% 32
Lancashire +10 21 £354 +13.20% 4
Merseyside -4 16 £275 +37.50%
Cheshire -7 6 £340 +47.83% 2
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-occurring IT Skills in the North West

For the 6 months to 19 April 2019, Support Engineer contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the North West region featuring Support Engineer in the job title.

1 54 (72.97%) Windows
2 31 (41.89%) Active Directory
3 25 (33.78%) Windows 10
4 19 (25.68%) Windows Server
4 19 (25.68%) Office 365
5 15 (20.27%) Microsoft
5 15 (20.27%) Windows 7
6 14 (18.92%) ITIL
7 13 (17.57%) VMware
8 11 (14.86%) Citrix
9 10 (13.51%) Microsoft Office
9 10 (13.51%) SQL
10 9 (12.16%) SQL Server
11 8 (10.81%) SLA
12 7 (9.46%) Cisco
12 7 (9.46%) Cisco Certification
13 6 (8.11%) Unix
13 6 (8.11%) LAN
13 6 (8.11%) vSphere
13 6 (8.11%) SCCM
14 5 (6.76%) Veeam
14 5 (6.76%) Hyper-V
14 5 (6.76%) Big Data
14 5 (6.76%) Tableau
14 5 (6.76%) MS Exchange
14 5 (6.76%) MCSE
14 5 (6.76%) Oracle
14 5 (6.76%) Microsoft Certification
14 5 (6.76%) SPSS
14 5 (6.76%) Firewall

Support Engineer Skill Set
Co-occurring IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (6.76%) MS Exchange
2 4 (5.41%) SAS
3 2 (2.70%) Apache
3 2 (2.70%) Skype for Business
4 1 (1.35%) Apache Spark
4 1 (1.35%) Exchange Server 2003
4 1 (1.35%) SharePoint
Applications
1 10 (13.51%) Microsoft Office
2 5 (6.76%) SPSS
2 5 (6.76%) Stata
3 1 (1.35%) MS Visio
Cloud Services
1 19 (25.68%) Office 365
2 2 (2.70%) G Suite
2 2 (2.70%) Microsoft Azure
3 1 (1.35%) Amazon AWS
3 1 (1.35%) Google Cloud Platform
Communications & Networking
1 6 (8.11%) LAN
2 5 (6.76%) Firewall
3 4 (5.41%) DNS
4 3 (4.05%) Cisco Nexus
4 3 (4.05%) TCP/IP
4 3 (4.05%) WAN
5 2 (2.70%) DHCP
5 2 (2.70%) DMZ
5 2 (2.70%) SAN
5 2 (2.70%) VPN
6 1 (1.35%) BGP
6 1 (1.35%) Cisco ASA
6 1 (1.35%) HSRP
6 1 (1.35%) Internet
6 1 (1.35%) Kerberos
6 1 (1.35%) MPLS
6 1 (1.35%) Multicast
6 1 (1.35%) VoIP
6 1 (1.35%) Wi-Fi
6 1 (1.35%) Wireless
Database & Business Intelligence
1 9 (12.16%) SQL Server
2 5 (6.76%) Big Data
3 3 (4.05%) MS Access
3 3 (4.05%) MySQL
4 2 (2.70%) DB2
4 2 (2.70%) Hadoop
4 2 (2.70%) Oracle Database
5 1 (1.35%) Apache Hive
5 1 (1.35%) Data Lake
5 1 (1.35%) Data Mining
5 1 (1.35%) Data Warehouse
5 1 (1.35%) HBase
5 1 (1.35%) IDOL
5 1 (1.35%) KNIME
5 1 (1.35%) PostgreSQL
5 1 (1.35%) Relational Database
Development Applications
1 1 (1.35%) RStudio
General
1 4 (5.41%) Finance
2 3 (4.05%) Legal
2 3 (4.05%) Pharmaceutical
3 2 (2.70%) Law
4 1 (1.35%) Banking
4 1 (1.35%) Local Government
4 1 (1.35%) Publishing
Libraries, Frameworks & Software Standards
1 1 (1.35%) .NET
1 1 (1.35%) Anaconda
1 1 (1.35%) LDAP
1 1 (1.35%) XML
Miscellaneous
1 3 (4.05%) Analytical Skills
2 1 (1.35%) Algorithms
2 1 (1.35%) Clustering
2 1 (1.35%) Data Centre
2 1 (1.35%) Data Structures
2 1 (1.35%) Fintech
2 1 (1.35%) Management Information System
2 1 (1.35%) PKI
2 1 (1.35%) Self-Motivation
2 1 (1.35%) Smartphone
2 1 (1.35%) Video Conferencing
Operating Systems
1 54 (72.97%) Windows
2 25 (33.78%) Windows 10
3 19 (25.68%) Windows Server
4 15 (20.27%) Windows 7
5 6 (8.11%) Unix
6 4 (5.41%) Linux
6 4 (5.41%) Windows Server 2008
7 3 (4.05%) Windows Server 2012
8 2 (2.70%) HPUX
8 2 (2.70%) Mac OS X
8 2 (2.70%) Red Hat Enterprise Linux
8 2 (2.70%) Solaris
9 1 (1.35%) Windows 2000
9 1 (1.35%) Windows Server 2003
Processes & Methodologies
1 14 (18.92%) ITIL
2 4 (5.41%) Information Security
2 4 (5.41%) Re-Platforming
3 3 (4.05%) Analytics
3 3 (4.05%) Asset Management
3 3 (4.05%) Change Management
3 3 (4.05%) Infrastructure Engineering
3 3 (4.05%) Migration
3 3 (4.05%) Problem-Solving
3 3 (4.05%) Technical Leadership
4 2 (2.70%) Change Control
4 2 (2.70%) Computer Security
4 2 (2.70%) Incident Management
4 2 (2.70%) Network Design
4 2 (2.70%) Proactive Monitoring
4 2 (2.70%) Software Engineering
4 2 (2.70%) Validation
5 1 (1.35%) Break/Fix
5 1 (1.35%) Hardware Maintenance
5 1 (1.35%) Runbook
Programming Languages
1 10 (13.51%) SQL
2 2 (2.70%) C
2 2 (2.70%) C#
2 2 (2.70%) PHP
3 1 (1.35%) PowerShell
3 1 (1.35%) Python
3 1 (1.35%) R
Qualifications
1 7 (9.46%) Cisco Certification
2 5 (6.76%) MCSE
2 5 (6.76%) Microsoft Certification
3 4 (5.41%) CCNA
3 4 (5.41%) ITIL Certification
3 4 (5.41%) MCP
4 3 (4.05%) CCNP
5 2 (2.70%) Degree
5 2 (2.70%) MCSA
5 2 (2.70%) VMware Certified Professional (VCP)
6 1 (1.35%) DBS Check
6 1 (1.35%) GNVQ
6 1 (1.35%) ITIL Foundation Certificate
6 1 (1.35%) SC Cleared
6 1 (1.35%) Security Cleared
Quality Assurance & Compliance
1 8 (10.81%) SLA
2 4 (5.41%) GxP
System Software
1 31 (41.89%) Active Directory
2 6 (8.11%) vSphere
3 5 (6.76%) Hyper-V
4 4 (5.41%) VMware ESXi
5 3 (4.05%) VMware Infrastructure
5 3 (4.05%) XenApp
6 2 (2.70%) NFS
7 1 (1.35%) BitLocker
7 1 (1.35%) Citrix Presentation Server
7 1 (1.35%) HDFS
Systems Management
1 6 (8.11%) SCCM
2 2 (2.70%) Grafana
2 2 (2.70%) Nagios
2 2 (2.70%) Tivoli Storage Manager
2 2 (2.70%) vRealize
3 1 (1.35%) Failover Clustering
3 1 (1.35%) FortiGate
3 1 (1.35%) Kibana
3 1 (1.35%) McAfee ePO
3 1 (1.35%) NetBackup
3 1 (1.35%) Oozie
3 1 (1.35%) SCOM
Vendors
1 15 (20.27%) Microsoft
2 13 (17.57%) VMware
3 11 (14.86%) Citrix
4 7 (9.46%) Cisco
5 5 (6.76%) Oracle
5 5 (6.76%) Tableau
5 5 (6.76%) Veeam
6 4 (5.41%) Acronis
6 4 (5.41%) Meraki
7 3 (4.05%) HP
8 2 (2.70%) Apple
8 2 (2.70%) Brocade
8 2 (2.70%) Dell
8 2 (2.70%) Google
8 2 (2.70%) IBM
8 2 (2.70%) ServiceNow
8 2 (2.70%) Sun
9 1 (1.35%) Hortonworks
9 1 (1.35%) iManage
9 1 (1.35%) Talend