Period
to 18 November 2017

The median contractor rate for a Support Engineer was £180 per day in advertised job vacancies in the North West during the 6 months to 18 November 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Support Engineer
England > North West
6 months to
18 Nov 2017
Same period 2016 Same period 2015
Rank 122 161 101
Rank change year-on-year +39 -60 -4
Contract jobs requiring a Support Engineer 82 67 156
As % of all contract IT jobs advertised in the North West 1.44% 0.97% 1.82%
As % of the Job Titles category 1.52% 1.03% 1.92%
Number of daily rates quoted 36 34 88
North West median daily rate £180 £199 £250
Median daily rate % change year-on-year -9.32% -20.60% +12.49%
10th Percentile £111 £101 £145
90th Percentile £403 £366 £375
England median daily rate £200 £240 £215
% change year-on-year -16.67% +11.63% -4.44%
Number of hourly rates quoted 27 13 39
North West median hourly rate £14.25 £13.00 £14.50
Median hourly rate % change year-on-year +9.62% -10.34% -12.12%
10th Percentile £13.00 £11.25 £11.25
90th Percentile £31.90 £15.16 £30.00
England median hourly rate £16.63 £15.08 £15.77
% change year-on-year +10.28% -4.41% +5.13%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the North West. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
North West
Contract vacancies in the North West with a recognized job title 5392 6506 8112
% of contract IT jobs with a recognized job title 94.86% 94.36% 94.66%
Number of daily rates quoted 3395 4186 4845
North West median daily rate £400 £400 £400
10th Percentile £250 £250 £234
90th Percentile £588 £550 £571
England median daily rate £450 £425 £413
% change year-on-year +5.88% +3.03% +3.13%
Number of hourly rates quoted 252 240 403
North West median hourly rate £18.75 £16.11 £20.50
Median hourly rate % change year-on-year +16.41% -21.43% +28.13%
10th Percentile £11.25 £11.04 £11.25
90th Percentile £47.50 £45.91 £50.06
England median hourly rate £18.66 £18.50 £17.89
% change year-on-year +0.84% +3.41% +8.42%

Support Engineer
Job Vacancy Trend in the North West

Job postings that featured Support Engineer in the job title as a percentage of all IT jobs advertised in the North West.

Job vacancy trend for Support Engineer in the North West

Support Engineer
Contractor Daily Rate Trend in the North West

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Support Engineer in the North West.

Contractor daily rate trend for Support Engineer in the North West

Support Engineer
Contractor Daily Rate Histogram in the North West

The daily rate distribution of IT jobs citing Support Engineer in the North West over the 6 months to 18 November 2017.

Contractor daily rate histogram for Support Engineer in the North West

Support Engineer
Contractor Hourly Rate Trend in the North West

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Support Engineer in the North West.

Contractor hourly rate trend for Support Engineer in the North West

Support Engineer
Contractor Hourly Rate Histogram in the North West

The hourly rate distribution of IT jobs citing Support Engineer in the North West over the 6 months to 18 November 2017.

Contractor hourly rate histogram for Support Engineer in the North West

Support Engineer
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Engineer within the North West region over the 6 months to 18 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cheshire +27 33 £320 +48.84% 9
Manchester +20 29 £180 -8.63% 16
Merseyside +14 14 £180 +75.61% 1
Lancashire +3 2 - - 2
Cumbria -2 2 - -
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-occurring IT Skills in the North West

For the 6 months to 18 November 2017, Support Engineer contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the North West region featuring Support Engineer in the job title.

1 58 (70.73%) Windows
2 34 (41.46%) Windows 10
3 30 (36.59%) Windows 7
4 27 (32.93%) Active Directory
5 20 (24.39%) Microsoft
6 17 (20.73%) Apple
7 16 (19.51%) Time Management
8 14 (17.07%) Security Cleared
8 14 (17.07%) ITIL
9 13 (15.85%) Windows Server
10 12 (14.63%) VMware
10 12 (14.63%) SC Cleared
11 10 (12.20%) Office 365
12 9 (10.98%) SQL Server
12 9 (10.98%) Citrix
13 8 (9.76%) Oracle
13 8 (9.76%) LAN
14 7 (8.54%) WAN
14 7 (8.54%) DNS
14 7 (8.54%) Microsoft Office
14 7 (8.54%) SQL
14 7 (8.54%) Finance
15 6 (7.32%) SCCM
15 6 (7.32%) Windows Server 2012
15 6 (7.32%) Change Management
15 6 (7.32%) Migration
15 6 (7.32%) Unix
15 6 (7.32%) Linux
16 5 (6.10%) MS Exchange
16 5 (6.10%) VPN

Support Engineer Skill Set
Co-occurring IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (6.10%) Exchange Server 2010
1 5 (6.10%) MS Exchange
2 3 (3.66%) Exchange Server 2013
3 2 (2.44%) Blackberry Enterprise Server
3 2 (2.44%) SAS
3 2 (2.44%) WordPress
4 1 (1.22%) Confluence
4 1 (1.22%) IIS
4 1 (1.22%) JBoss
4 1 (1.22%) WebSphere
Applications
1 7 (8.54%) Microsoft Office
Business Applications
1 1 (1.22%) Dynamics CRM
Cloud Services
1 10 (12.20%) Office 365
2 2 (2.44%) Yammer
3 1 (1.22%) IaaS
3 1 (1.22%) PaaS
Communications & Networking
1 8 (9.76%) LAN
2 7 (8.54%) DNS
2 7 (8.54%) WAN
3 5 (6.10%) DHCP
3 5 (6.10%) VPN
4 4 (4.88%) Firewall
5 3 (3.66%) OSPF
6 2 (2.44%) BGP
6 2 (2.44%) Cisco Nexus
6 2 (2.44%) EIGRP
6 2 (2.44%) Internet
6 2 (2.44%) SAN
6 2 (2.44%) TCP/IP
6 2 (2.44%) Wi-Fi
7 1 (1.22%) IGMP
7 1 (1.22%) iSCSI
7 1 (1.22%) NAS
7 1 (1.22%) Remote Desktop
7 1 (1.22%) Structured Cabling
7 1 (1.22%) VLAN
Database & Business Intelligence
1 9 (10.98%) SQL Server
2 2 (2.44%) MySQL
2 2 (2.44%) Oracle Database
3 1 (1.22%) TKPROF
Development Applications
1 1 (1.22%) Git (software)
1 1 (1.22%) HP UFT
1 1 (1.22%) Jenkins
1 1 (1.22%) JIRA
1 1 (1.22%) JMeter
1 1 (1.22%) Mercurial
1 1 (1.22%) Subversion
1 1 (1.22%) Toad
General
1 7 (8.54%) Finance
2 4 (4.88%) Banking
3 3 (3.66%) Pharmaceutical
4 2 (2.44%) Telecoms
5 1 (1.22%) Financial Institution
5 1 (1.22%) Front Office
5 1 (1.22%) Manufacturing
5 1 (1.22%) Retail
Libraries, Frameworks & Software Standards
1 1 (1.22%) .NET
1 1 (1.22%) Middleware
1 1 (1.22%) Oracle GoldenGate
1 1 (1.22%) Web Services
Miscellaneous
1 3 (3.66%) Analytical Skills
2 2 (2.44%) Blackberry
2 2 (2.44%) Data Centre
2 2 (2.44%) Management Information System
3 1 (1.22%) Data Structures
3 1 (1.22%) Driving Licence
3 1 (1.22%) Mainframe
3 1 (1.22%) Microsoft Licensing
3 1 (1.22%) Mobile App
3 1 (1.22%) NHS
3 1 (1.22%) Online Banking
3 1 (1.22%) Smartphone
3 1 (1.22%) User Experience
3 1 (1.22%) Wiki
Operating Systems
1 58 (70.73%) Windows
2 34 (41.46%) Windows 10
3 30 (36.59%) Windows 7
4 13 (15.85%) Windows Server
5 6 (7.32%) Linux
5 6 (7.32%) Unix
5 6 (7.32%) Windows Server 2012
6 5 (6.10%) Apple iOS
6 5 (6.10%) Windows Server 2008
7 4 (4.88%) Android
8 3 (3.66%) Windows XP
9 1 (1.22%) AIX
9 1 (1.22%) HPUX
9 1 (1.22%) Mac OS
9 1 (1.22%) Mac OS X
9 1 (1.22%) Windows 8
9 1 (1.22%) Windows Server 2003
Processes & Methodologies
1 16 (19.51%) Time Management
2 14 (17.07%) ITIL
3 6 (7.32%) Change Management
3 6 (7.32%) Migration
4 4 (4.88%) Problem Management
5 3 (3.66%) Asset Management
5 3 (3.66%) Network Management
5 3 (3.66%) Service Delivery
6 2 (2.44%) Change Control
6 2 (2.44%) Coaching
6 2 (2.44%) CRM
6 2 (2.44%) Incident Management
6 2 (2.44%) Infrastructure Management
6 2 (2.44%) Load Balancing
6 2 (2.44%) Performance Monitoring
6 2 (2.44%) PRINCE2
6 2 (2.44%) Project Management
6 2 (2.44%) Root Cause Analysis
6 2 (2.44%) SDLC
6 2 (2.44%) Service Management
Programming Languages
1 7 (8.54%) SQL
2 3 (3.66%) Java
2 3 (3.66%) PowerShell
3 2 (2.44%) Perl
3 2 (2.44%) PL/SQL
4 1 (1.22%) C#
4 1 (1.22%) Korn
4 1 (1.22%) Shell Script
4 1 (1.22%) VB
4 1 (1.22%) VB.NET
4 1 (1.22%) VBScript
Qualifications
1 14 (17.07%) Security Cleared
2 12 (14.63%) SC Cleared
3 5 (6.10%) ITIL Certification
3 5 (6.10%) Microsoft Certification
4 3 (3.66%) DBS Check
4 3 (3.66%) MCSA
4 3 (3.66%) MCSE
5 2 (2.44%) CCNA
5 2 (2.44%) Cisco Certification
5 2 (2.44%) Degree
5 2 (2.44%) ECDL
6 1 (1.22%) CCNP
6 1 (1.22%) IBM Certification
6 1 (1.22%) ISEB
6 1 (1.22%) MCITP
6 1 (1.22%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 2 (2.44%) SLA
System Software
1 27 (32.93%) Active Directory
2 4 (4.88%) Hyper-V
3 3 (3.66%) VMware Infrastructure
4 2 (2.44%) Microsoft App-V
4 2 (2.44%) vSphere
5 1 (1.22%) GPFS
Systems Management
1 6 (7.32%) SCCM
2 1 (1.22%) HP Quality Center
2 1 (1.22%) Oracle RMAN
2 1 (1.22%) SCOrch
2 1 (1.22%) Tivoli
2 1 (1.22%) vMotion
2 1 (1.22%) WSUS
Vendors
1 20 (24.39%) Microsoft
2 17 (20.73%) Apple
3 12 (14.63%) VMware
4 9 (10.98%) Citrix
5 8 (9.76%) Oracle
6 5 (6.10%) HP
7 3 (3.66%) Cisco
7 3 (3.66%) Fortinet
8 2 (2.44%) Capita
8 2 (2.44%) CheckPoint
8 2 (2.44%) Dell
8 2 (2.44%) IBM
8 2 (2.44%) LANDesk
8 2 (2.44%) ServiceNow
8 2 (2.44%) Sophos
9 1 (1.22%) 3PAR
9 1 (1.22%) Juniper
9 1 (1.22%) SAP
9 1 (1.22%) SonicWALL
9 1 (1.22%) Veritas