Period
to 22 November 2017

The median contractor rate for an IT Support was £145 per day in advertised job vacancies in the South East during the 6 months to 22 November 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Support
England > South East
6 months to
22 Nov 2017
Same period 2016 Same period 2015
Rank 242 246 246
Rank change year-on-year +4 0 -38
Contract jobs requiring an IT Support 135 136 143
As % of all contract IT jobs advertised in the South East 0.80% 0.81% 0.75%
As % of the Job Titles category 0.85% 0.87% 0.79%
Number of daily rates quoted 71 68 56
South East median daily rate £145 £150 £213
Median daily rate % change year-on-year -3.33% -29.41% +6.25%
10th Percentile £108 £101 £105
90th Percentile £275 £329 £288
England median daily rate £160 £160 £170
% change year-on-year - -5.88% +3.03%
Number of hourly rates quoted 39 39 54
South East median hourly rate £13.00 £15.00 £13.50
Median hourly rate % change year-on-year -13.33% +11.11% -3.57%
10th Percentile £10.20 £10.00 £9.00
90th Percentile £21.55 £20.65 £16.43
England median hourly rate £15.00 £14.00 £13.50
% change year-on-year +7.14% +3.70% -2.60%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the South East. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
South East
Contract vacancies in the South East with a recognized job title 15916 15709 18180
% of contract IT jobs with a recognized job title 94.51% 93.96% 94.93%
Number of daily rates quoted 9454 9351 10674
South East median daily rate £415 £400 £388
Median daily rate % change year-on-year +3.75% +3.23% +6.90%
10th Percentile £238 £225 £230
90th Percentile £575 £550 £525
England median daily rate £450 £425 £413
% change year-on-year +5.88% +3.03% +3.13%
Number of hourly rates quoted 650 777 914
South East median hourly rate £18.00 £19.61 £18.50
Median hourly rate % change year-on-year -8.21% +6.00% +15.63%
10th Percentile £10.98 £10.25 £10.29
90th Percentile £48.75 £49.03 £47.50
England median hourly rate £18.50 £18.50 £18.00
% change year-on-year - +2.78% +9.09%

IT Support
Job Vacancy Trend in the South East

Job postings that featured IT Support in the job title as a percentage of all IT jobs advertised in the South East.

Job vacancy trend for IT Support in the South East

IT Support
Contractor Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing IT Support in the South East.

Contractor daily rate trend for IT Support in the South East

IT Support
Contractor Daily Rate Histogram in the South East

The daily rate distribution of IT jobs citing IT Support in the South East over the 6 months to 22 November 2017.

Contractor daily rate histogram for IT Support in the South East

IT Support
Contractor Hourly Rate Trend in the South East

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing IT Support in the South East.

Contractor hourly rate trend for IT Support in the South East

IT Support
Contractor Hourly Rate Histogram in the South East

The hourly rate distribution of IT jobs citing IT Support in the South East over the 6 months to 22 November 2017.

Contractor hourly rate histogram for IT Support in the South East

IT Support
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IT Support within the South East region over the 6 months to 22 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Thames Valley -5 60 £145 +2.65% 21
Berkshire +16 33 £150 +9.09% 11
Hampshire +3 27 £145 +16.00% 8
Surrey -15 26 £169 +12.50% 9
Oxfordshire +3 17 £145 -1.69% 5
West Sussex -12 11 £186 -54.85% 4
Buckinghamshire -27 10 £140 +1.82% 5
Kent - 7 £156 - 1
East Sussex -2 2 £225 +12.50% 4
Middlesex - 1 £213 -
Home Counties - 1 - -
IT Support
England

IT Support Skill Set
Top 30 Co-occurring IT Skills in the South East

For the 6 months to 22 November 2017, IT Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South East region featuring IT Support in the job title.

1 97 (71.85%) Windows
2 75 (55.56%) Active Directory
3 53 (39.26%) Microsoft
4 48 (35.56%) Windows 7
5 46 (34.07%) Microsoft Office
6 32 (23.70%) ITIL
7 30 (22.22%) Windows 10
7 30 (22.22%) Office 365
8 25 (18.52%) Windows Server
9 18 (13.33%) SCCM
10 17 (12.59%) VMware
11 15 (11.11%) Citrix
11 15 (11.11%) Windows Server 2008
12 13 (9.63%) SLA
12 13 (9.63%) Windows 8
12 13 (9.63%) Windows Server 2012
13 11 (8.15%) MS Exchange
14 10 (7.41%) Service Management
14 10 (7.41%) Windows XP
14 10 (7.41%) TCP/IP
14 10 (7.41%) DNS
14 10 (7.41%) Cisco
14 10 (7.41%) VMware Infrastructure
15 9 (6.67%) HP
16 8 (5.93%) Microsoft Certification
16 8 (5.93%) Systems Management Server (SMS)
16 8 (5.93%) DHCP
16 8 (5.93%) Smartphone
16 8 (5.93%) Analytical Skills
17 7 (5.19%) Exchange Server 2010

IT Support Skill Set
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (8.15%) MS Exchange
2 7 (5.19%) Exchange Server 2010
2 7 (5.19%) SharePoint
3 3 (2.22%) Skype for Business
4 2 (1.48%) IBM Notes
5 1 (0.74%) Apache
5 1 (0.74%) CMS
5 1 (0.74%) Exchange Server 2013
5 1 (0.74%) IIS
5 1 (0.74%) SharePoint 2013
Applications
1 46 (34.07%) Microsoft Office
2 3 (2.22%) Microsoft Excel
3 1 (0.74%) Microsoft PowerPoint
Cloud Services
1 30 (22.22%) Office 365
2 2 (1.48%) Amazon AWS
3 1 (0.74%) G Suite
Communications & Networking
1 10 (7.41%) DNS
1 10 (7.41%) TCP/IP
2 8 (5.93%) DHCP
3 6 (4.44%) Skype
3 6 (4.44%) VPN
3 6 (4.44%) Wireless
4 5 (3.70%) LAN
5 4 (2.96%) Structured Cabling
6 3 (2.22%) Firewall
6 3 (2.22%) IP Telephony
6 3 (2.22%) SMS
7 2 (1.48%) VoIP
7 2 (1.48%) WAN
7 2 (1.48%) Wi-Fi
8 1 (0.74%) ADSL
8 1 (0.74%) ATM
8 1 (0.74%) Cisco Nexus
8 1 (0.74%) NetScaler
8 1 (0.74%) Network Security
8 1 (0.74%) Remote Desktop
Database & Business Intelligence
1 1 (0.74%) DTS
1 1 (0.74%) SQL Server
1 1 (0.74%) SQL Server 2005
General
1 5 (3.70%) Finance
1 5 (3.70%) Telecoms
2 4 (2.96%) Advertising
3 3 (2.22%) Retail
4 2 (1.48%) Back Office
4 2 (1.48%) French Language
5 1 (0.74%) Banking
5 1 (0.74%) German Language
5 1 (0.74%) Law
5 1 (0.74%) Legal
5 1 (0.74%) Pharmaceutical
5 1 (0.74%) Spanish Language
Miscellaneous
1 8 (5.93%) Analytical Skills
1 8 (5.93%) Smartphone
2 5 (3.70%) Driving Licence
3 3 (2.22%) Blackberry
3 3 (2.22%) CMDB
3 3 (2.22%) Handset
4 2 (1.48%) Computer Science
4 2 (1.48%) User Experience
4 2 (1.48%) Video Conferencing
5 1 (0.74%) Data Centre
5 1 (0.74%) Digital Signage
5 1 (0.74%) EPoS
5 1 (0.74%) iPhone
5 1 (0.74%) Management Information System
Operating Systems
1 97 (71.85%) Windows
2 48 (35.56%) Windows 7
3 30 (22.22%) Windows 10
4 25 (18.52%) Windows Server
5 15 (11.11%) Windows Server 2008
6 13 (9.63%) Windows 8
6 13 (9.63%) Windows Server 2012
7 10 (7.41%) Windows XP
8 5 (3.70%) Android
9 4 (2.96%) Apple iOS
10 3 (2.22%) Linux
10 3 (2.22%) Windows Server 2003
11 2 (1.48%) Mac OS
11 2 (1.48%) Mac OS X
11 2 (1.48%) Windows Mobile
11 2 (1.48%) Windows Vista
12 1 (0.74%) Debian
12 1 (0.74%) OpenBSD
Processes & Methodologies
1 32 (23.70%) ITIL
2 10 (7.41%) Service Management
3 5 (3.70%) Hardware Maintenance
3 5 (3.70%) Incident Management
3 5 (3.70%) Mobile Device Management
3 5 (3.70%) Problem Management
4 4 (2.96%) Asset Management
4 4 (2.96%) Break/Fix
4 4 (2.96%) Change Management
4 4 (2.96%) CRM
4 4 (2.96%) Mentoring
5 3 (2.22%) Agile Software Development
5 3 (2.22%) Chat Support
5 3 (2.22%) Coaching
5 3 (2.22%) Configuration Management
5 3 (2.22%) Data Analysis
5 3 (2.22%) Line Management
6 2 (1.48%) Change Control
6 2 (1.48%) Stakeholder Management
6 2 (1.48%) Time Management
Programming Languages
1 3 (2.22%) SQL
2 2 (1.48%) PowerShell
3 1 (0.74%) JavaScript
3 1 (0.74%) Perl
3 1 (0.74%) PHP
3 1 (0.74%) Python
Qualifications
1 8 (5.93%) Microsoft Certification
2 6 (4.44%) Security Cleared
3 5 (3.70%) SC Cleared
4 4 (2.96%) ITIL Certification
5 3 (2.22%) DBS Check
5 3 (2.22%) MCSA
6 2 (1.48%) BPSS Clearance
6 2 (1.48%) Computer Science Degree
6 2 (1.48%) Degree
6 2 (1.48%) MCDST
6 2 (1.48%) MCP
6 2 (1.48%) MCSE
7 1 (0.74%) DV Cleared
Quality Assurance & Compliance
1 13 (9.63%) SLA
System Software
1 75 (55.56%) Active Directory
2 10 (7.41%) VMware Infrastructure
3 7 (5.19%) Hyper-V
4 2 (1.48%) VMware Workstation
4 2 (1.48%) vSphere
5 1 (0.74%) Terminal Services
5 1 (0.74%) Virtual Machines
5 1 (0.74%) VMware ESXi
5 1 (0.74%) VMware NSX
5 1 (0.74%) XenApp
Systems Management
1 18 (13.33%) SCCM
2 8 (5.93%) Systems Management Server (SMS)
3 2 (1.48%) AirWatch
3 2 (1.48%) Backup Exec
3 2 (1.48%) Microsoft Intune
4 1 (0.74%) NetBackup
4 1 (0.74%) Nmap
4 1 (0.74%) Norton AntiVirus
4 1 (0.74%) OpenVAS
4 1 (0.74%) Puppet
4 1 (0.74%) SolarWinds Orion
4 1 (0.74%) Symantec Endpoint Protection
4 1 (0.74%) WSUS
Vendors
1 53 (39.26%) Microsoft
2 17 (12.59%) VMware
3 15 (11.11%) Citrix
4 10 (7.41%) Cisco
5 9 (6.67%) HP
6 6 (4.44%) Apple
7 4 (2.96%) Google
8 2 (1.48%) Bloomberg
8 2 (1.48%) Juniper
8 2 (1.48%) LANDesk
8 2 (1.48%) Lotus
8 2 (1.48%) Meraki
8 2 (1.48%) ServiceNow
8 2 (1.48%) Sophos
8 2 (1.48%) Symantec
9 1 (0.74%) Oracle
9 1 (0.74%) Red Hat
9 1 (0.74%) Remedy
9 1 (0.74%) Salesforce.com
9 1 (0.74%) SAP