1 to 25 of 30 ITSM Jobs in the Thames Valley

Desirable: Experience supporting services across hybrid environments (e.g. on-premise, cloud, SaaS). Familiarity with Microsoft 365, AWS, and business platforms such as Dynamics or Power Platform. Exposure to ITSM tools (e.g. JIRA, ServiceNow) and workflow automation (e.g. Power Automate). Understanding of enterprise IT services such as Active Directory, Exchange, PKI, and monitoring tools. Awareness of agile delivery practices More ❯

Desirable: Experience supporting services across hybrid environments (e.g. on-premise, cloud, SaaS). · Familiarity with Microsoft 365, AWS, and business platforms such as Dynamics or Power Platform. · Exposure to ITSM tools (e.g. JIRA, ServiceNow) and workflow automation (e.g. Power Automate). · Understanding of enterprise IT services such as Active Directory, Exchange, PKI, and monitoring tools. · Awareness of agile delivery practices More ❯

Desirable: Experience supporting services across hybrid environments (e.g. on-premise, cloud, SaaS). Familiarity with Microsoft 365, AWS, and business platforms such as Dynamics or Power Platform. Exposure to ITSM tools (e.g. JIRA, ServiceNow) and workflow automation (e.g. Power Automate). Understanding of enterprise IT services such as Active Directory, Exchange, PKI, and monitoring tools. Awareness of agile delivery practices More ❯

role: Experience supporting services across hybrid environments (e.g. on-premise, cloud, SaaS). Familiarity with Microsoft 365, AWS, and business platforms such as Dynamics or Power Platform. Exposure to ITSM tools (e.g. JIRA, ServiceNow) and workflow automation (e.g. Power Automate). Understanding of enterprise IT services such as Active Directory, Exchange, PKI, and monitoring tools. Awareness of agile delivery practices More ❯

role: Experience supporting services across hybrid environments (e.g. on-premise, cloud, SaaS). Familiarity with Microsoft 365, AWS, and business platforms such as Dynamics or Power Platform. Exposure to ITSM tools (e.g. JIRA, ServiceNow) and workflow automation (e.g. Power Automate). Understanding of enterprise IT services such as Active Directory, Exchange, PKI, and monitoring tools. Awareness of agile delivery practices More ❯

e.g., AWS, Azure, Google Cloud). Experience implementing disaster recovery (DR) and business continuity planning (BCP) strategies for network and telecoms services in an NHS environment. Knowledge of IT service management frameworks (e.g., ITIL) as applied to the healthcare environment, ensuring alignment with NHS best practices for incident, problem, and change management. Experience with clinical and administrative systems integration, ensuring More ❯

of and experience of Scrum. Strong knowledge of Jira Software and Confluence. Familiarity with business operations and support systems, such as those used in Finance, People Services, or IT Service Management (e.g., ServiceNow) is essential. Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual More ❯

Experience in a regulated environment requiring compliance and audit support. Qualifications: Degree or equivalent in IT, Computer Science, or related discipline. Relevant certifications in CRM platforms, telephony systems, IT service management (ITIL), or cyber security. This is a unique opportunity to join a forward-thinking company with a great working culture that's in a real phase of growth. Please More ❯

alignment with best practices and governance standards. This role requires experience in some or all of the following: Waterfall and Agile methodologies, DevOps (CI/CD), and ITIL/ITSM frameworks. Your role will involve: Own engineering processes, governance, technology, and strategy as part of the customer's Design Authority Define and implement standards and guidance across the full lifecycle More ❯

infrastructure (Cloud/SaaS, Networks, End-User Computing). Proven ability to manage SLAs/KPIs and lead structured service reviews. ITIL Foundation certification (or equivalent) desirable, with practical ITSM knowledge. Excellent communication, negotiation, and conflict resolution skills. Analytical mindset with the ability to turn data into actionable insights. Highly organised, able to balance priorities and meet deadlines. Ideal Candidate More ❯

time working from the Newbury office. Key skills, experience + tasks will include: Strong ServiceNow technical expertise on TSOM development + implementation projects. In-depth technical experience on ServiceNow ITSM and other common modules -eg- TSOM, ITOM, ITAM, HRSD, CSM, GRC, SecOps + custom applications. Leading the design, development + implementation of ServiceNow solutions. Proven expertise in ServiceNow integrations including More ❯

of the time working from the Newbury office. Key skills, experience + tasks will include: Strong ServiceNow technical expertise on TSOM implementation projects. In-depth technical experience on ServiceNow ITSM and other common modules -eg- TSOM, ITOM, ITAM, HRSD, CSM, GRC, SecOps + custom applications. Leading the design, development + implementation of ServiceNow solutions. Proven expertise in ServiceNow integrations including More ❯

relevant experience. Experience managing subcontractors and third-party suppliers. Have substantial Project delivery experience. Experience using process skills such as EVM, CPA & Risk/Opportunity management. Knowledge of IT Service Management frameworks. PMP or equivalent project management qualification. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering More ❯

relevant experience. Experience managing subcontractors and third-party suppliers. Have substantial Project delivery experience. Experience using process skills such as EVM, CPA & Risk/Opportunity management. Knowledge of IT Service Management frameworks. PMP or equivalent project management qualification. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering More ❯

to LCM. Accountable for delivering on financial commitments. Ownership for the delivery and performance of the project. Required Skillset: Experience managing subcontractors and third-party suppliers. Knowledge of IT Service Management frameworks. Ability to influence and motivate project teams (direct/indirect management). Ideally, meet the requirements for registration as a certified member of the Association for Project Managers More ❯

to LCM. Accountable for delivering on financial commitments. Ownership for the delivery and performance of the project. Required Skillset: Experience managing subcontractors and third-party suppliers. Knowledge of IT Service Management frameworks. Ability to influence and motivate project teams (direct/indirect management). Ideally, meet the requirements for registration as a certified member of the Association for Project Managers More ❯

required experience in Wateerfall/Agile methodologies. This role requires an understanding of some, if not all of the following: Waterfall/Agile DevOps - CI/CD ITIL/ITSM This role will require you to be willing and eligible to undergo a high level of UK security clearance If you're interested in the above, apply or reach out More ❯

in order to be successful in the position: Demonstrated experience as a Service Transition Lead or similar role in large-scale ERP/HCM programs. Strong background in IT Service Management (ITIL) and service transition disciplines. Proven ability to establish and embed support models for Oracle HCM Cloud and Oracle EBS coexistence. ITIL v3/v4 certification. Should this position More ❯

day (Outside IR35). Key skills, experience + tasks will include: ServiceNow Architect with TSOM (Telecoms Service Operations Management) implementation projects. Design + implementation of ServiceNow modules including: TSOM, ITSM, ITOM, ITAM, HRSD, CSM, GRC, SecOps + custom applications. Designing + implementing CMDB and Discovery. Proven expertise in ServiceNow integrations involving: REST, SOAP, APIs, and MID Servers. ServiceNow scripting (JavaScript More ❯

required experience in Wateerfall/Agile methodologies. This role requires an understanding of some, if not all of the following: Waterfall/Agile DevOps - CI/CD ITIL/ITSM This role will require you to be willing and eligible to undergo a high level of UK secu... More ❯

Reach: Engage with top-tier clients across multiple sectors. Your Role: Boost Sales: Drive growth and manage key client accounts. Tailor Solutions: Present and customize our cutting-edge IT Service Management offerings. Build Relationships: Connect with C-level executives and become a trusted industry advisor. What You Bring: A proven track record in Service Desk sales. A strong ability to More ❯

maintain accurate CRM records. Provide insight and feedback to management on market trends and customer needs. Experience Required 5+ years of success in enterprise software sales, ideally within ITFM, ITSM, EPM, or related solutions. Proven ability to close six- and seven-figure SaaS deals with global organizations. Strong network and experience engaging with C-level stakeholders. Skilled in managing complex More ❯

Cloud Hosting Technology Lead 6 Month contract initially Based: Wokingham - Onsite Rate: £300 - £320 (via Umbrella company) We have a great opportunity with a world leading organisation where you will be provided with all of the support and development to More ❯

Role Title: CHT Lead Duration: 6 Month Contract Location: Wokingham, Hybrid 5 days per week onsite. Shift working will be required 4 shifts on 5 off a mix of days and nights . Dayshifts are (Apply online only) and nightshifts More ❯

are snips from the full job description and person specification. Please see attachments included in this application. Person Specification Application Form Assessment Essential Expert knowledge of IT Service Management (ITSM) principles, specifically the ITIL Change Management process, demonstrated by experience in coordinating and chairing a Change Advisory Board (CAB) Proven ability to communicate highly complex or multi-stranded technical information … least one critical information system. Experience in defining and adhering to governance models for Change Management, including the creation and maintenance of essential reports (e.g., project highlight, exception, or ITSM reports). Desirable Experience training, updating, and motivating colleagues on new technical solutions and aiding in developing team capabilities through the provision of effective system documentation. Prior experience liaising with More ❯