1 to 25 of 35 ITSM Jobs in the Thames Valley

Monitor, Log Analytics, and Azure Arc Work with infrastructure, cloud, application, and security teams on service onboarding, incidents, and RCA Integrate monitoring tools with ITSM platforms (e.g. ServiceNow) Essential Skills Strong Windows Server administration and troubleshooting experience Hands-on experience with SCOM and enterprise monitoring tools Experience in hybrid cloud ...

enterprise infrastructure environments Experience across networking, infrastructure and end-user technologies Knowledge of cloud platforms including Azure, AWS and Microsoft 365 Experience working within ITSM frameworks and service delivery environments Familiarity with ServiceNow and Atlassian tools such as Jira and Confluence Understanding of security and compliance standards including ISO27001 ...

passion for creating user-centric experiences. The skills for success Product Development, system development, Project Management, Programme Management, Design Thinking, Process Automisation, IT Service Management, Innovation Processes, Innovation, User Experience Design, Change Analyst, Change Management, Digital Transformation, Value Analysis, Change Management, Adoption, Technology Adoption Lifecycle, Stakeholder Relationship Management, Vendor Management ...

operational performance management. Technical knowledge of Microsoft infrastructure, identity management and multi-factor authentication, cloud technologies, virtualisation platforms, mobile device management solutions, IT service management tools, telephony platforms, audiovisual technologies and end-user computing environments will be highly beneficial.Strong communication, stakeholder management and problem-solving skills are essential, along with ...

confidently across both technical and non-technical teams. "Nice to have" skills Experience using Atlassian Confluence for documentation, collaboration and knowledge management. Familiarity with ITSM frameworks such as ITIL. Experience integrating Jira with ERP, WMS or BI platforms such as Power BI. Previous experience operating within a high-growth ...

with BeyondTrust EPM, CyberArk, or Delinea. Scripting skills in PowerShell or Python. Experience securing privileged access to databases (SQL Server, Oracle). Familiarity with ITSM/change control processes. Previous work within public sector or critical national infrastructure. Understanding of OT/ICS environments. PAM Specialist - £410P/D (Inside ...

/Lenovo/Dell) Experience supporting HP multifunction printers Proficiency with Windows OS and Microsoft applications Solid PC and peripheral hardware knowledge Experience with ITSM processes and SLA adherence Familiarity with CAT5/fibre patching Full UK driving licence and eligibility for nuclear-licensed site clearance Desirable Skills & Certifications ITIL ...

someone with: Experience in a Managed Services environment A background in Service Delivery Administration or Junior SDM Hands-on experience using an ITIL/ITSM tool (ServiceNow, Halo, ConnectWise, etc) Knowledge of incident, problem and change management Excellent communication, organisation and reporting skills Strong Microsoft 365 skills, particularly Excel ...

person who notices when something's not quite right, operationally or technically. Experience with Google Workspace and Microsoft 365 platforms. Familiarity with PSA/ITSM platforms Strong communication skills, with the patience and courtesy to match. A full driving licence and access to a vehicle. What ...

using formal methodologies. Ability to analyze business requirements, manage bids, and lead diverse teams across cultures. Qualification Degree in Engineering, Business, or equivalent experience; ITSM certification preferred. What you'll love about working here Hybrid working Open access to digital learning platforms Active employee networks promoting diversity, equity and inclusion ...

stakeholder engagement, strategic planning and leadership skills. A degree in IT, Engineering, Business or a related discipline. Professional certifications in cloud technologies or IT service management are advantageous. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering ...

cards etc.) Clone hard drives and recover data Basic understanding of relational databases (schema design) Use IT Tools such as Active Directory tools and ITSM (IT helpdesk tickets/requests) Basic understanding of network segmentation and VLANs Perform network performance testing via script and monitoring tools Issue troubleshooting Configuring CCTV ...

Previous experience in developing and managing service desk and end user support teams; Technical knowledge of: Identity Management and MFA; Cloud & Virtualisation; MDM Software; ITSM Tool administration; AV & Classroom technology; VOIP and mobile Platforms;Learning Management Systems; Asset Management tools; other school applications preferred; Knowledge of Microsoft infrastructure, including servers ...

principles. Excellent communication skills with the ability to engage confidently at both technical and senior stakeholder level. Experience of using ServiceNow or another enterprise ITSM platform. A calm, organised approach with excellent decision-making skills. Flexibility to support an operational shift or on-call rota where required. What ...

senior business level, including manufacturing and operational leaders Deep knowledge of Digital Workplace technologies, including M365, endpoint management, collaboration platforms, and ServiceNow or comparable ITSM environments. A continuous improvement leader who can translate strategy into execution, standardize services at scale, and modernize the workplace experience in business-critical environments. Join ...

demand status and backlog. Knowledge and Skills Strong senior‐level business engagement and stakeholder partnership capabilities. Deep understanding of enterprise technology operations, cyber security, ITSM, and system lifecycle practices. Proven people leadership experience building and sustaining high‐performing teams. Program, portfolio, demand, and financial management expertise. Excellent analytical, problem‐solving ...

person who notices when something's not quite right, operationally or technically. Experience with Google Workspace and Microsoft 365 platforms. Familiarity with PSA/ITSM platforms Strong communication skills, with the patience and courtesy to match. A full driving licence and access to a vehicle. What ...

Essential Skills & Experience Demonstrated experience as a Service Transition Lead or similar role in large-scale ERP/HCM programs. Strong background in IT Service Management (ITIL) and service transition disciplines. Proven ability to establish and embed support models for Oracle HCM Cloud and Oracle EBS coexistence. Experience working with ...

Using Excel, Power BI and other reporting tools to provide meaningful insight that supports business decision-making Proactively identifying anomalies within Vale and other ITSM platforms, working with colleagues across the business to investigate and resolve issues Supporting the administration and maintenance of tools, knowledge bases and customer documentation used ...

services such as networking, compute, storage, identity and access management, and security ; AWS certification is strongly preferred Nice to have: Experience with service operations, ITSM/helpdesk tooling , and customer-facing technical delivery in regulated or enterprise environments #LI-KK1 Join our winning team today. Together, we’ll accelerate ...

technical documentation, support guides, and knowledge articles. Provide technical coaching and support to colleagues as required. Ensure all activities are recorded and managed within ITSM tools. Follow established processes, procedures, and security policies. Maintain high levels of customer satisfaction and service delivery. Essential Skills & Experience Active SC Clearance (mandatory). … administration, password resets, and user management. Understanding of networking fundamentals including TCP/IP, DNS, DHCP, and connectivity troubleshooting. Experience using IT Service Management (ITSM) tools such as ServiceNow, Remedy, or similar. How to Apply: If you're interested in thisrole, click 'apply now' to forward an up-to-date ...

Android) Microsoft Azure Stack Microsoft 365 Multi-vendor hardware build, deployment and break/fix Active Directory Group Policy Management Change Management Jira ITSM (or equivalent ITSM platform) Networking including TCP/IP, DNS, DHCP, WAN, LAN and VLAN Cloud and physical storage technologies Performance monitoring, availability monitoring and restoration ...

remediation Desirable: OT asset discovery and monitoring experience Regulatory compliance knowledge (e.g., NIS Directive, UK CAF) Familiarity with project/service delivery and ITSM controls ...

Experience supporting NEC Housing applications or similar housing management systems. Strong background in ICT, Digital Services, or Technology Operations. Knowledge of IT Service Management (ITSM), including Incident, Problem, Change, and Release Management. Experience managing suppliers, vendors, and third-party support providers. Strong analytical and technical troubleshooting skills. Experience supporting system ...

partially discovered assets and improve overall estate coverage. Support CMDB audits and data validation activities to maintain high-quality asset information. Follow established IT service management processes, including Incident, Change, and Problem Management. Skills & Experience We're looking for someone who brings a combination of technical expertise, consultancy skills … stakeholder management skills. Strong analytical and problem-solving abilities. Desirable Degree in Information Technology, Computer Science, or equivalent experience. ITIL Foundation or similar ITSM knowledge. Discovery platform certifications. Experience with application dependency mapping and service mapping. Previous consulting or professional services experience. Experience leading small technical teams or mentoring consultants. ...