1 to 25 of 62 ITSM Jobs in the Thames Valley

Timescale Risk Analysis. Organisational definition and management. Project Management methodologies such as Agile, Scaled Agile and Waterfall. Tools such as MS Project. IT service management approaches such as ITIL v4. THE PERSON Experience of Project Management in Defence & Security and/or other Government Departments. Degree (or equivalent ...

with specialist support teams for resolution. Adhere to customer’s Security Policies. Administration 20% Participate in team and sector meetings. Utilise the relevant ITSM tool suite to monitor progress of all incidents. Ensure accurate completion of all incident records and associated paperwork. Monitor and update the call management system ...

Qualifications, Experience & Skills 3+ years hands-on technical experience in Infrastructure Operations ITIL3/ITIL4 Certification, or 2+ years’ equivalent experience in an IT Service Management Hands-on experience with Active Directory, Windows 10+, M365, Azure AD, SCCM, In-Tune, PowerShell, and end point security tools. BYOD/MDM Design ...

/L2 troubleshooting. Strong working knowledge of Windows 10/11, Microsoft 365, Teams, Outlook, OneDrive, identity/access and endpoint support. Experience with ITSM tools, incident/request management, queue control, priority handling and SLA-driven support. Ability to troubleshoot independently, gather evidence and escalate with clear technical detail. ...

Professional, Strategic Leader or equivalent Experience managing service performance across more than one location or provider Experience operating with ServiceNow or a comparable enterprise ITSM platform Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ...

desirable. Additional languages such as French, German, Spanish, Portuguese, Arabic, or other languages commonly used across EMEA are considered an asset. Familiarity with ERP, ITSM, Customer Support, or Service Management platforms is considered an asset. Education and Experience Bachelor’s degree in Business, Engineering, Computer Science, Information Technology, or related ...

Knowledge of the business and its IT services, including how services are delivered through service management practices. Experience working within an IT service management (ITSM) framework. A strong track record of working with internal service providers to deliver effective business services. Experience engaging with third-party suppliers and vendors. Ability ...

would welcome, for example: A ServiceNow, Salesforce, Dynamics or Jira Service Management administrator or developer who has built workflows and integrations. A CRM or ITSM analyst-developer who has run implementations from requirements through to training and support. An integration or PHP developer who has worked closely with business users ...

would welcome, for example: A ServiceNow, Salesforce, Dynamics or Jira Service Management administrator or developer who has built workflows and integrations. A CRM or ITSM analyst-developer who has run implementations from requirements through to training and support. An integration or PHP developer who has worked closely with business users ...

would welcome, for example: A ServiceNow, Salesforce, Dynamics or Jira Service Management administrator or developer who has built workflows and integrations. A CRM or ITSM analyst-developer who has run implementations from requirements through to training and support. An integration or PHP developer who has worked closely with business users ...

supply chain teams Degree in Engineering, Computer Science or a related discipline Project Management qualification (APM, PRINCE2 or equivalent) or equivalent experience IT Service Management knowledge (ITIL or similar) Desirable API integration, middleware or event-driven architectures Interoperability and systems integration Cyber Security and secure engineering environments Cloud or enterprise ...

/L2 troubleshooting. Strong working knowledge of Windows 10/11, Microsoft 365, Teams, Outlook, OneDrive, identity/access and endpoint support. Experience with ITSM tools, incident/request management, queue control, priority handling and SLA-driven support. Ability to troubleshoot independently, gather evidence and escalate with clear technical detail. ...

commercially aware; you understand the link between delivery performance, customer retention, and business revenue. You’re comfortable in Jira Service Management or a comparable ITSM platform, and you use data to drive decisions rather than just report them. Critically, you build structure where it doesn’t yet exist and challenge ...

would welcome, for example: A ServiceNow, Salesforce, Dynamics or Jira Service Management administrator or developer who has built workflows and integrations. A CRM or ITSM analyst-developer who has run implementations from requirements through to training and support. An integration or PHP developer who has worked closely with business users ...

teams to drive high performance. What you’ll bring Extensive experience managing enterprise platforms, with significant ServiceNow expertise. Strong knowledge of ServiceNow products including ITSM, CMDB, HRSD and related capabilities. Proven experience developing and executing platform strategies and roadmaps. Experience leading technical teams within complex, large-scale organisations. Strong stakeholder ...

would welcome, for example: A ServiceNow, Salesforce, Dynamics or Jira Service Management administrator or developer who has built workflows and integrations. A CRM or ITSM analyst-developer who has run implementations from requirements through to training and support. An integration or PHP developer who has worked closely with business users ...

would welcome, for example: A ServiceNow, Salesforce, Dynamics or Jira Service Management administrator or developer who has built workflows and integrations. A CRM or ITSM analyst-developer who has run implementations from requirements through to training and support. An integration or PHP developer who has worked closely with business users ...

would welcome, for example: A ServiceNow, Salesforce, Dynamics or Jira Service Management administrator or developer who has built workflows and integrations. A CRM or ITSM analyst-developer who has run implementations from requirements through to training and support. An integration or PHP developer who has worked closely with business users ...

would welcome, for example: A ServiceNow, Salesforce, Dynamics or Jira Service Management administrator or developer who has built workflows and integrations. A CRM or ITSM analyst-developer who has run implementations from requirements through to training and support. An integration or PHP developer who has worked closely with business users ...

would welcome, for example: A ServiceNow, Salesforce, Dynamics or Jira Service Management administrator or developer who has built workflows and integrations. A CRM or ITSM analyst-developer who has run implementations from requirements through to training and support. An integration or PHP developer who has worked closely with business users ...

associated technology upgrades. Strong experience in completing risk assessments and applying effective mitigation measures. Good knowledge of Cyber Security, data privacy regulations, IT service management, and IT project delivery. Pragmatic and highly effective problem-solving skills, with strong analytical and reasoning capabilities. Proven capability in senior stakeholder management, combined with ...

central to your approach, helping people work collaboratively, take ownership and continuously improve how they deliver. Experience with Microsoft technologies, Azure DevOps, IT service management or higher education would be an advantage, but above all we’re looking for someone who thrives on delivering meaningful change through collaboration, innovation ...

Strong expertise in platform customization, integration, and workflow automation. Technical Skills ServiceNow Modules Experience in one or more of the following: IT Service Management (ITSM) IT Operations Management (ITOM) IT Asset Management (ITAM) Service Catalog Employee Center/HR Service Delivery (HRSD) Customer Service Management (CSM) Governance, Risk & Compliance ...

## IT Service Management SpecialistApply: This position is a hybrid of office/remote working: United Kingdom - Milton Keynes: Full time: Posted Yesterday: End Date: October 20, 2026 (5 days left to apply): RQ116394**Entity:**Technology**Job Family Group:**IT&S Group**Job Description:****Please note that roles based … chance to shape how ITSM capabilities drive value across the enterprise. ## Let me tell you about the role As an **IT Service Management Specialist**, you will be part of a **high-performing global team** dedicated to delivering the Technology Support service portfolio, including defining and documenting service offerings ...

senior technology and business leaders. Experience managing third-party technology suppliers. Knowledge of technology infrastructure, cloud services and business applications. Experience working with IT Service Management platforms. Strong project management experience using Agile, Waterfall and hybrid delivery methodologies. This is an excellent opportunity for a Technology Change or Delivery professional ...