20 of 20 ITSM Jobs in the Thames Valley

Timescale Risk Analysis. Organisational definition and management. Project Management methodologies such as Agile, Scaled Agile and Waterfall and tools such as MS Project. IT service management approaches such as ITIL v4. Ability to work on-site with clients - typically 2 days a week in Milton Keynes however some flexibility ...

Data model) Excellent understanding of technologies used by IT Infrastructure (Virtualisation, LDOM, Cloud etc). Strong understanding of Configuration Management's role within other ITSM functions, including exposure/experience of Change Management, Incident Management (including Major Incident) and Problem Management. Experience or understanding of project management methodologies including planning ...

similar). Ability to work with APIs (headers, payloads, authentication, performance). Familiarity with Azure DevOps (tickets, sprints, release workflows). Understanding of IT service management practices (incident, problem, change). Knowledge of Microsoft Business Central or other Dynamics applications (advantageous). Proficient with Microsoft 365 and Excel (lookups, pivots ...

practices, APIs, and identity/access management. Strong commercial awareness, with experience in vendor engagement and aligning IT with business needs. Background in IT Service Management frameworks and delivering complex transformation or change programmes. Working knowledge of Agile delivery methodologies such as Scrum or Kanban. Experience supporting or collaborating with ...

knowledge of Cloud technologies, DevOps, APIs, IAM and open-source solutions Proven experience delivering complex IT transformation and change programmes Strong background in IT Service Management and Agile delivery (Scrum, Kanban) Experience with vendor management, budget ownership and commercial negotiation Excellent stakeholder engagement, communication and strategic thinking skills Job Offer ...

across different SDLC phases including design, development, and solution delivery • 5+ years of hands-on experience implementing and architecting BMC Helix/BMC Remedy ITSM solutions including Incident, Problem, Change, Request, Knowledge, CMDB, and Discovery • Strong prior experience as a BMC Helix Technical Lead/Solution Architect, preferably supporting Tier ...

Saviynt, Omada) and/or Microsoft SC-300. Scripting skills (PowerShell, Python) for automation and connector development. Experience with API integrations, web services and ITSM/change control processes. Background in public sector or critical national infrastructure environments. Why this role could interest you Long-term stability: Contract running until ...

Saviynt, Omada) and/or Microsoft SC-300. Scripting skills (PowerShell, Python) for automation and connector development. Experience with API integrations, web services and ITSM/change control processes. Background in public sector or critical national infrastructure environments. Why this role could interest you Long-term stability: Contract running until ...

Configure and administer Mobile Device Management tools (e.g., Intune) Proactively identify issues using monitoring and event management tools Maintain accurate and detailed updates in ITSM systems and internal records Deliver 1st and 2nd line support for mobile devices, escalating where necessary Provide in-person support to senior engineers and stakeholders ...

with BeyondTrust or CyberArk certifications Knowledge of Endpoint Privilege Management Scripting experience (PowerShell, Python) Experience with database privileged access (eg SQL Server) Exposure to ITSM tools and change control processes Experience in secure or regulated environments Key Attributes Strong communication and documentation skills Ability to work independently in a secure ...

with BeyondTrust EPM, CyberArk, or Delinea. Scripting skills in PowerShell or Python. Experience securing privileged access to databases (SQL Server, Oracle). Familiarity with ITSM/change control processes. Previous work within public sector or critical national infrastructure. Understanding of OT/ICS environments. PAM Specialist - £400 P/ ...

Duties (SoD) and access risk analytics Scripting skills in PowerShell and/or Python Experience with API integrations and web services Familiarity with ITSM workflows and change control processes Experience working in public sector or critical national infrastructure environments IAM Specialist - £410 P/D (Inside IR35) – 8 Month Contract ...

Desirable Experience with leading PAM platforms (e.g. BeyondTrust, CyberArk, Delinea) Scripting skills (PowerShell, Python) Knowledge of database privileged access (SQL Server, Oracle) Familiarity with ITSM and change processes Experience in regulated or high-security environments Exposure to OT/ICS environments Services advertised by Gold Group are those ...

Succeed - Catalogue Migration Consultant Familiarity with REST APIs, web services, and integrating automation with third-party tools. Proficiency in any scripting languages. Experience in ITSM tools. Apply below after reading through all the details and supporting information regarding this job opportunity. If you feel you have the skills and experience ...

User Computing). Proven ability to manage SLAs/KPIs and lead structured service reviews. ITIL Foundation certification (or equivalent) desirable, with practical ITSM knowledge. Excellent communication, negotiation, and conflict resolution skills. Analytical mindset with the ability to turn data into actionable insights. Highly organised, able to balance priorities ...

delivery excellence Required Qualifications 15+ years' experience managing ServiceNow projects/programmes Strong expertise in: CMDB/CSDM ITOM (Discovery, Service Mapping, Event Management) ITSM CSM, FSM SPM, SOM, SLO, TNI Experience with integrations (REST, SOAP, Integration Hub, third-party systems) Strong understanding of platform security, performance, and compliance Proven ...

Sales Executive/BDM - IT Services Location: Reading, Berkshire (Office-based) Type: Permanent Salary: £26,000 £32,000 basic OTE: +£6,000 per year Start Date: ASAP An exciting opportunity has arisen with a ...

within a government environment. Responsibilities Own end-to-end ServiceNow architecture and design Drive CMDB and CSDM strategy and maturity Define best practices across ITSM processes Engage with senior stakeholders and translate requirements Ensure platform scalability, governance, and performance Provide technical leadership across delivery teams Requirements Active SC Clearance Proven … experience as a ServiceNow Architect Deep expertise in: ITSM, CMDB, CSDM Strong understanding of ServiceNow architecture frameworks Experience in large-scale/government environments If this role aligns with your experience and you're SC Cleared, don't miss this opportunity to lead the architecture of a high-profile government ...

Role: SAP/ITSM Implementation Specialist Rate: £600 - £675 inside IR35 Location: Remote with limited travel to Reading Duration: 4 months Clearance: SC We are seeking an experienced SAP/ITSM Implementation Specialist to support the development and delivery of key business systems within a high-profile programme. Key Responsibilities … Support the creation of key procurement documentation, including technical specifications and Statements of Work (SOW). Essential Skills & Experience: Proven experience in SAP and ITSM implementation. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built ...

migrations, environment cloning, and API custom integrations. Serve as the final escalation point for technical design decisions across the CSM, TSM, ITOM, TNI, ITSM, SPM and HRSD domains. Requirements Technical Expertise Requirements Platform Mastery: Extensive experience across the comprehensive ServiceNow suite, with deep specialization in TSM, CSM, ITOM, and SPM. … Credentials: Certified Technical Architect (CTA) is required. CMA Cohort membership is highly preferred. Specialized Certifications: CIS (Certified Implementation Specialist) across multiple domains: CSM, ITOM, ITSM, HR, and CAD. Consulting Background: Minimum 10+ years of experience in a customer-facing consulting or service integration role, specifically within the "Connectedness" or Telecommunications ...