IVR Contracts in the UK excluding London

Interactive Voice Response (IVR)
UK > UK excluding London

The table below looks at the prevalence of the term IVR in contract job vacancies in the UK excluding London. Included is a benchmarking guide to the contractor rates offered in vacancies that cited IVR over the 6 months leading up to 3 May 2025, comparing them to the same period in the previous two years.

6 months to
3 May 2025
Same period 2024 Same period 2023
Rank 325 375 451
Rank change year-on-year +50 +76 +50
Contract jobs citing IVR 9 19 4
As % of all contract jobs advertised in the UK excluding London 0.070% 0.092% 0.017%
As % of the Miscellaneous category 0.21% 0.31% 0.051%
Number of daily rates quoted 5 19 3
10th Percentile - £313 £416
25th Percentile £208 £341 £441
Median daily rate (50th Percentile) £215 £350 £488
Median % change year-on-year -38.57% -28.21% +14.71%
75th Percentile £401 £394 £494
90th Percentile £403 £500 -
UK median daily rate £409 £400 £556
% change year-on-year +2.19% -28.09% +24.30%
Number of hourly rates quoted 3 0 0
Median hourly rate £75.00 - -
UK median hourly rate £75.00 - -

All Generic Skills
UK excluding London

IVR falls under the General and Transferable Skills category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring generic IT skills in the UK excluding London.

Contract vacancies with a requirement for generic IT skills 4,236 6,091 7,790
As % of all contract IT jobs advertised in the UK excluding London 33.16% 29.43% 32.55%
Number of daily rates quoted 2,601 3,645 5,256
10th Percentile £208 £210 £213
25th Percentile £363 £375 £388
Median daily rate (50th Percentile) £493 £500 £500
Median % change year-on-year -1.50% - +5.26%
75th Percentile £588 £595 £618
90th Percentile £665 £688 £700
UK median daily rate £525 £538 £550
% change year-on-year -2.33% -2.27% -
Number of hourly rates quoted 307 724 436
10th Percentile £16.87 £12.15 £9.80
25th Percentile £19.99 £14.06 £10.63
Median hourly rate £30.78 £28.38 £22.00
Median % change year-on-year +8.48% +28.98% +10.00%
75th Percentile £64.52 £61.30 £65.00
90th Percentile £82.78 £70.00 £75.00
UK median hourly rate £32.05 £30.16 £22.49
% change year-on-year +6.27% +34.13% -18.24%

IVR
Job Vacancy Trend in the UK excluding London

Job postings citing IVR as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for IVR in the UK excluding London

IVR
Contractor Daily Rate Trend in the UK excluding London

3-month moving average daily rate quoted in jobs citing IVR in the UK excluding London.

Daily rate trend for IVR in the UK excluding London

IVR
Daily Rate Histogram in the UK excluding London

Daily rate distribution for jobs citing IVR in the UK excluding London over the 6 months to 3 May 2025.

Daily rate histogram for IVR in the UK excluding London

IVR
Contractor Hourly Rate Trend in the UK excluding London

3-month moving average hourly rates quoted in jobs citing IVR in the UK excluding London.

Hourly rate trend for IVR in the UK excluding London

IVR
Contract Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IVR within the UK excluding London region over the 6 months to 3 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
North of England +10 4 £215 -38.57% 6
North West +8 3 £215 -38.57% 6
South West - 3 - -
East of England +28 1 - -
Midlands +16 1 £405 +8.00%
West Midlands +11 1 £405 +8.00%
Yorkshire - 1 £401 -
IVR
UK

IVR
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (33.33%) Microsoft Exchange
2 1 (11.11%) CMS
2 1 (11.11%) Tomcat
2 1 (11.11%) WebLogic
Applications
1 3 (33.33%) Microsoft Office
Cloud Services
1 3 (33.33%) Azure
1 3 (33.33%) Entra ID
1 3 (33.33%) Microsoft 365
Communications & Networking
1 6 (66.67%) WAN
2 3 (33.33%) Firewall
2 3 (33.33%) Internet
2 3 (33.33%) iSCSI
2 3 (33.33%) ISDN
2 3 (33.33%) LAN
2 3 (33.33%) PBX
2 3 (33.33%) Remote Desktop
2 3 (33.33%) SD-WAN
2 3 (33.33%) Unified Communications
2 3 (33.33%) VoIP
2 3 (33.33%) Wi-Fi
2 3 (33.33%) Wireless
Database & Business Intelligence
1 3 (33.33%) SQL Server
General
1 5 (55.56%) Telecoms
2 3 (33.33%) Billing
2 3 (33.33%) Military
3 1 (11.11%) Social Skills
Job Titles
1 3 (33.33%) Support Engineer
1 3 (33.33%) Telecoms Engineer
2 2 (22.22%) Designer
2 2 (22.22%) Technical Engineer
2 2 (22.22%) Technical Support
2 2 (22.22%) Technical Support Engineer
2 2 (22.22%) UX Designer
3 1 (11.11%) Avaya Consultant
3 1 (11.11%) Consultant
3 1 (11.11%) Infrastructure Engineer
3 1 (11.11%) Infrastructure Support
3 1 (11.11%) Infrastructure Support Engineer
3 1 (11.11%) Telecoms Consultant
Libraries, Frameworks & Software Standards
1 1 (11.11%) JTAPI
Miscellaneous
1 3 (33.33%) Self-Motivation
Operating Systems
1 4 (44.44%) Linux
1 4 (44.44%) Windows
2 3 (33.33%) Android
2 3 (33.33%) Windows Server
2 3 (33.33%) Windows Server 2016
Processes & Methodologies
1 3 (33.33%) BCP
1 3 (33.33%) Customer Service
1 3 (33.33%) Disaster Recovery
1 3 (33.33%) Information Security
1 3 (33.33%) ITIL
1 3 (33.33%) Problem-Solving
1 3 (33.33%) Service Delivery
1 3 (33.33%) Vulnerability Remediation
2 2 (22.22%) User Experience
2 2 (22.22%) UX Design
3 1 (11.11%) Agile
3 1 (11.11%) Customer Requirements
3 1 (11.11%) Infrastructure Engineering
3 1 (11.11%) Product Management
3 1 (11.11%) Qualitative Research
3 1 (11.11%) Quantitative Research
3 1 (11.11%) Stakeholder Management
3 1 (11.11%) Storytelling
3 1 (11.11%) WFM
3 1 (11.11%) Wireframes
Programming Languages
1 1 (11.11%) Java
Qualifications
1 4 (44.44%) Degree
2 3 (33.33%) CCNA
2 3 (33.33%) CCNP
2 3 (33.33%) Cisco Certification
2 3 (33.33%) SC Cleared
2 3 (33.33%) Security Cleared
Quality Assurance & Compliance
1 3 (33.33%) SLA
System Software
1 3 (33.33%) Active Directory
1 3 (33.33%) Microsoft Virtual Server
1 3 (33.33%) Virtual Servers
Vendors
1 3 (33.33%) Apple
1 3 (33.33%) Cisco
1 3 (33.33%) Microsoft
2 2 (22.22%) Avaya
3 1 (11.11%) Genesys
3 1 (11.11%) MKS
3 1 (11.11%) Verint