Support Engineer Contracts in the UK excluding London

Support Engineer
UK > UK excluding London

The median Support Engineer daily rate in the UK excluding London is £225, according to job vacancies posted in the 6 months leading up to 1 May 2025.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
1 May 2025
Same period 2024 Same period 2023
Rank 73 81 85
Rank change year-on-year +8 +4 -10
Contract jobs requiring a Support Engineer 414 510 694
As % of all contract jobs advertised in the UK excluding London 3.24% 2.46% 2.88%
As % of the Job Titles category 3.52% 2.65% 3.06%
Number of daily rates quoted 269 360 478
10th Percentile £150 £133 £149
25th Percentile £180 £150 £173
Median daily rate (50th Percentile) £225 £200 £213
Median % change year-on-year +12.50% -5.88% +11.84%
75th Percentile £363 £250 £323
90th Percentile £500 £346 £473
UK median daily rate £240 £210 £250
% change year-on-year +14.29% -16.00% +24.84%
Number of hourly rates quoted 43 36 44
10th Percentile £18.13 £13.12 £13.90
25th Percentile £20.82 £17.00 £15.75
Median hourly rate £24.18 £18.00 £18.75
Median % change year-on-year +34.33% -4.00% +7.14%
75th Percentile £38.00 £33.44 £23.19
90th Percentile £68.00 £45.07 £36.43
UK median hourly rate £24.58 £20.82 £20.00
% change year-on-year +18.09% +4.08% +14.29%

All Contract IT Job Vacancies
UK excluding London

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in the UK excluding London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK excluding London with a recognized job title 11,767 19,240 22,667
% of contract IT jobs with a recognized job title 92.17% 92.63% 94.18%
Number of daily rates quoted 7,552 11,748 15,893
10th Percentile £213 £213 £225
25th Percentile £363 £363 £395
Median daily rate (50th Percentile) £475 £492 £500
Median % change year-on-year -3.46% -1.60% +5.26%
75th Percentile £575 £598 £595
90th Percentile £650 £688 £688
UK median daily rate £515 £525 £540
% change year-on-year -1.90% -2.78% +2.86%
Number of hourly rates quoted 829 2,243 1,165
10th Percentile £14.00 £12.50 £13.45
25th Percentile £17.61 £15.75 £18.09
Median hourly rate £28.00 £39.55 £42.50
Median % change year-on-year -29.20% -6.94% +117.95%
75th Percentile £64.50 £61.30 £65.00
90th Percentile £75.00 £73.75 £75.00
UK median hourly rate £29.00 £36.42 £45.00
% change year-on-year -20.37% -19.07% +91.49%

Support Engineer
Job Vacancy Trend in the UK excluding London

Job postings that featured Support Engineer in the job title as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for Support Engineer in the UK excluding London

Support Engineer
Contractor Daily Rate Trend in the UK excluding London

3-month moving average daily rate quoted in jobs citing Support Engineer in the UK excluding London.

Daily rate trend for Support Engineer in the UK excluding London

Support Engineer
Daily Rate Histogram in the UK excluding London

Daily rate distribution for jobs citing Support Engineer in the UK excluding London over the 6 months to 1 May 2025.

Daily rate histogram for Support Engineer in the UK excluding London

Support Engineer
Contractor Hourly Rate Trend in the UK excluding London

3-month moving average hourly rates quoted in jobs citing Support Engineer in the UK excluding London.

Hourly rate trend for Support Engineer in the UK excluding London

Support Engineer
Hourly Rate Histogram in the UK excluding London

Hourly rate distribution of jobs citing Support Engineer in the UK excluding London over the 6 months to 1 May 2025.

Hourly rate histogram for Support Engineer in the UK excluding London

Support Engineer
Contract Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Engineer within the UK excluding London region over the 6 months to 1 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
North of England +25 100 £218 +11.54% 117
South East +12 93 £256 +20.59% 154
South West +41 84 £225 +20.00% 74
North West +29 61 £215 +34.38% 62
Midlands -6 57 £275 +37.50% 97
West Midlands +15 49 £288 +43.75% 36
East of England +20 36 £223 -1.11% 49
Yorkshire -2 25 £235 +16.05% 46
Scotland -4 25 £150 -30.23% 13
North East +6 14 £195 +11.43% 11
Wales -9 13 £190 +31.03% 16
Northern Ireland -8 12 £148 +3.86% 9
East Midlands -18 8 £213 +13.33% 57
Channel Islands - 1 - -
Support Engineer
UK

Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in the UK excluding London

For the 6 months to 1 May 2025, Support Engineer contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the UK excluding London region featuring Support Engineer in the job title.

1 214 (51.69%) Microsoft
2 199 (48.07%) Windows
3 190 (45.89%) Social Skills
4 145 (35.02%) Active Directory
5 131 (31.64%) Microsoft 365
6 128 (30.92%) Security Cleared
7 115 (27.78%) Problem-Solving
8 98 (23.67%) SC Cleared
9 93 (22.46%) Windows 10
9 93 (22.46%) Customer Service
10 81 (19.57%) VPN
10 81 (19.57%) ITIL
11 78 (18.84%) Azure
12 74 (17.87%) Microsoft Exchange
13 62 (14.98%) Microsoft Office
14 60 (14.49%) Microsoft Intune
14 60 (14.49%) Finance
15 57 (13.77%) SharePoint
16 53 (12.80%) Public Sector
17 51 (12.32%) Analytical Skills
18 50 (12.08%) Degree
19 47 (11.35%) Linux
20 46 (11.11%) SLA
21 45 (10.87%) HP
22 43 (10.39%) DNS
23 42 (10.14%) Service Delivery
24 41 (9.90%) Dell
24 41 (9.90%) PowerShell
25 39 (9.42%) Time Management
25 39 (9.42%) DHCP

Support Engineer Skill Set
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 74 (17.87%) Microsoft Exchange
2 57 (13.77%) SharePoint
3 8 (1.93%) Skype for Business
4 6 (1.45%) IIS
5 5 (1.21%) Mattermost
6 4 (0.97%) Exchange Server 2003
6 4 (0.97%) Exchange Server 2007
6 4 (0.97%) Exchange Server 2010
7 3 (0.72%) Apache
7 3 (0.72%) Exchange Server 2013
7 3 (0.72%) Office Communications Server
7 3 (0.72%) SharePoint Server
8 2 (0.48%) Tomcat
9 1 (0.24%) Blackberry Enterprise Server
Applications
1 62 (14.98%) Microsoft Office
2 6 (1.45%) Microsoft Excel
2 6 (1.45%) Microsoft PowerPoint
2 6 (1.45%) MS Visio
3 1 (0.24%) Final Cut Pro
3 1 (0.24%) Microsoft Project
3 1 (0.24%) QuarkXPress
Business Applications
1 7 (1.69%) Kondor
Cloud Services
1 131 (31.64%) Microsoft 365
2 78 (18.84%) Azure
3 34 (8.21%) Entra ID
4 25 (6.04%) AWS
5 20 (4.83%) GCP
5 20 (4.83%) OneDrive
6 11 (2.66%) IaaS
6 11 (2.66%) PaaS
7 9 (2.17%) OpenShift
8 5 (1.21%) SaaS
9 3 (0.72%) Cloudflare
9 3 (0.72%) Dynamics 365
9 3 (0.72%) Google Workspace
9 3 (0.72%) Power Platform
9 3 (0.72%) PowerApps
9 3 (0.72%) WhatsApp
10 1 (0.24%) Apigee
10 1 (0.24%) Azure DevOps
10 1 (0.24%) Azure Storage
10 1 (0.24%) Cloud Computing
Communications & Networking
1 81 (19.57%) VPN
2 43 (10.39%) DNS
3 39 (9.42%) DHCP
4 35 (8.45%) Firewall
5 25 (6.04%) WAN
6 21 (5.07%) LAN
7 20 (4.83%) Wi-Fi
8 18 (4.35%) TCP/IP
9 17 (4.11%) Remote Desktop
10 14 (3.38%) SMTP
10 14 (3.38%) VoIP
11 12 (2.90%) VLAN
12 9 (2.17%) BGP
12 9 (2.17%) IPsec
12 9 (2.17%) MPLS
12 9 (2.17%) SAN
13 8 (1.93%) Structured Cabling
13 8 (1.93%) Wireless
14 7 (1.69%) Skype
15 6 (1.45%) WebEx
Database & Business Intelligence
1 16 (3.86%) SQL Server
2 8 (1.93%) Amazon RDS
2 8 (1.93%) Big Data
2 8 (1.93%) Elasticsearch
3 7 (1.69%) PostgreSQL
4 5 (1.21%) Oracle Database
5 2 (0.48%) MySQL
6 1 (0.24%) MongoDB
6 1 (0.24%) Relational Database
Development Applications
1 4 (0.97%) Jenkins
2 3 (0.72%) Hudson
3 2 (0.48%) JIRA
4 1 (0.24%) Bitbucket
4 1 (0.24%) Git
4 1 (0.24%) Octopus Deploy
General
1 190 (45.89%) Social Skills
2 60 (14.49%) Finance
3 53 (12.80%) Public Sector
4 51 (12.32%) Analytical Skills
5 27 (6.52%) Manufacturing
6 23 (5.56%) Telecoms
7 21 (5.07%) Electronics
7 21 (5.07%) Marketing
8 13 (3.14%) Legal
9 8 (1.93%) Banking
9 8 (1.93%) Inclusion and Diversity
10 7 (1.69%) Documentation Skills
11 5 (1.21%) Advertising
11 5 (1.21%) Presentation Skills
12 4 (0.97%) French Language
13 3 (0.72%) Pharmaceutical
14 2 (0.48%) Korean Language
14 2 (0.48%) Organisational Skills
15 1 (0.24%) Local Government
15 1 (0.24%) Military
Libraries, Frameworks & Software Standards
1 12 (2.90%) Middleware
2 10 (2.42%) HTML
3 9 (2.17%) .NET
4 7 (1.69%) CSS
5 6 (1.45%) React
6 5 (1.21%) XMPP
7 3 (0.72%) RESTful
8 2 (0.48%) LAMP
8 2 (0.48%) ModSecurity
9 1 (0.24%) ARM Templates
9 1 (0.24%) Loki
9 1 (0.24%) OAuth
9 1 (0.24%) OpenID
9 1 (0.24%) REST
9 1 (0.24%) SailPoint
9 1 (0.24%) SAML
9 1 (0.24%) SOAP
Miscellaneous
1 30 (7.25%) Management Information System
2 28 (6.76%) Driving Licence
3 21 (5.07%) Data Centre
4 19 (4.59%) iPhone
4 19 (4.59%) PKI
5 14 (3.38%) iPad
6 13 (3.14%) Self-Motivation
7 10 (2.42%) Data Protection Act
7 10 (2.42%) NHS
7 10 (2.42%) Smartphone
8 8 (1.93%) Clustering
8 8 (1.93%) Video Conferencing
9 7 (1.69%) Enterprise Software
9 7 (1.69%) SWIFT Messaging Network
10 6 (1.45%) CMDB
11 5 (1.21%) Device Driver
11 5 (1.21%) Onboarding
12 4 (0.97%) BYOD
13 3 (0.72%) Replication
13 3 (0.72%) Virtual Team
Operating Systems
1 199 (48.07%) Windows
2 93 (22.46%) Windows 10
3 47 (11.35%) Linux
4 27 (6.52%) Windows Server
5 15 (3.62%) Apple iOS
5 15 (3.62%) Unix
5 15 (3.62%) Windows 7
6 14 (3.38%) Mac OS
7 13 (3.14%) Windows Server 2003
8 10 (2.42%) Android
9 9 (2.17%) Ubuntu
9 9 (2.17%) Windows Server 2016
10 7 (1.69%) Windows Server 2012
11 6 (1.45%) Windows Server 2008
11 6 (1.45%) Windows XP
12 5 (1.21%) Windows 8
13 3 (0.72%) AIX
13 3 (0.72%) Mac OS X
14 2 (0.48%) Red Hat Enterprise Linux
15 1 (0.24%) Oracle Linux
Processes & Methodologies
1 115 (27.78%) Problem-Solving
2 93 (22.46%) Customer Service
3 81 (19.57%) ITIL
4 42 (10.14%) Service Delivery
5 39 (9.42%) Time Management
6 32 (7.73%) Customer Experience
6 32 (7.73%) Service Management
7 29 (7.00%) Root Cause Analysis
8 26 (6.28%) ITSM
9 25 (6.04%) Business Intelligence
10 23 (5.56%) Mathematics
11 21 (5.07%) Digital Marketing
11 21 (5.07%) Infrastructure Engineering
11 21 (5.07%) Programme Management
12 19 (4.59%) Computer Science
12 19 (4.59%) Incident Management
13 18 (4.35%) Asset Management
13 18 (4.35%) Project Delivery
14 16 (3.86%) DevOps
14 16 (3.86%) Software Engineering
Programming Languages
1 41 (9.90%) PowerShell
2 26 (6.28%) SQL
3 25 (6.04%) JavaScript
4 12 (2.90%) Shell Script
5 10 (2.42%) Python
6 9 (2.17%) Ada
6 9 (2.17%) C
6 9 (2.17%) C++
7 8 (1.93%) C#
7 8 (1.93%) PHP
8 3 (0.72%) Bash
8 3 (0.72%) Java
9 1 (0.24%) Bicep
9 1 (0.24%) COBOL
9 1 (0.24%) VB
9 1 (0.24%) VBScript
Qualifications
1 128 (30.92%) Security Cleared
2 98 (23.67%) SC Cleared
3 50 (12.08%) Degree
4 25 (6.04%) Dell Certification
5 23 (5.56%) DV Cleared
6 22 (5.31%) Microsoft Certification
7 19 (4.59%) A+ Certification
8 18 (4.35%) ITIL Certification
9 13 (3.14%) ITIL Foundation Certificate
10 12 (2.90%) Computer Science Degree
11 10 (2.42%) DBS Check
12 7 (1.69%) Azure Certification
13 4 (0.97%) MCP
14 2 (0.48%) Network+ Certification
15 1 (0.24%) BPSS Clearance
15 1 (0.24%) CTC Cleared
Quality Assurance & Compliance
1 46 (11.11%) SLA
2 19 (4.59%) QA
3 10 (2.42%) ISO/IEC 27001
4 4 (0.97%) Cyber Essentials
5 2 (0.48%) GxP
6 1 (0.24%) Accessibility
6 1 (0.24%) Cyber Essentials PLUS
6 1 (0.24%) NIST
System Software
1 145 (35.02%) Active Directory
2 31 (7.49%) VMware Infrastructure
3 14 (3.38%) Docker
4 9 (2.17%) BitLocker
4 9 (2.17%) Hyper-V
4 9 (2.17%) Terminal Services
4 9 (2.17%) VMware ESXi
5 8 (1.93%) Microsoft App-V
6 4 (0.97%) NFS
6 4 (0.97%) Virtual Machines
7 3 (0.72%) Brightmail
7 3 (0.72%) DFS Replication
7 3 (0.72%) ISA Server
7 3 (0.72%) Microsoft Virtual Server
7 3 (0.72%) Virtual Servers
7 3 (0.72%) vSphere
8 2 (0.48%) Virtual Desktop
9 1 (0.24%) Veritas Cluster Server
9 1 (0.24%) VMware Workstation
9 1 (0.24%) XenApp
Systems Management
1 60 (14.49%) Microsoft Intune
2 35 (8.45%) SCCM
3 17 (4.11%) Kubernetes
4 11 (2.66%) AppManager
5 10 (2.42%) Ansible
6 8 (1.93%) Nagios
6 8 (1.93%) Puppet
6 8 (1.93%) vCenter Server
6 8 (1.93%) vMotion
7 6 (1.45%) SCOM
8 5 (1.21%) Jamf Pro
8 5 (1.21%) Single Sign-On
9 3 (0.72%) Microsoft Clustering
10 2 (0.48%) Autotask
10 2 (0.48%) Terraform
10 2 (0.48%) Tivoli
10 2 (0.48%) Tivoli Storage Manager
10 2 (0.48%) WSUS
11 1 (0.24%) Active Directory Federation Services
11 1 (0.24%) Systems Management Server (SMS)
Vendors
1 214 (51.69%) Microsoft
2 45 (10.87%) HP
3 41 (9.90%) Dell
4 35 (8.45%) Citrix
5 34 (8.21%) VMware
6 28 (6.76%) ServiceNow
7 25 (6.04%) Google
8 21 (5.07%) SAP
9 14 (3.38%) Apple
9 14 (3.38%) Red Hat
10 13 (3.14%) Cisco
10 13 (3.14%) Ivanti
11 12 (2.90%) IBM
12 11 (2.66%) McAfee
13 9 (2.17%) Juniper
14 8 (1.93%) Bloomberg
14 8 (1.93%) Oracle
14 8 (1.93%) Splunk
14 8 (1.93%) Symantec
15 7 (1.69%) Refinitiv