IVR Job Trends in the UK excluding London

Interactive Voice Response (IVR)
UK > UK excluding London

The table below looks at the prevalence of the term IVR in permanent job vacancies in the UK excluding London. Included is a benchmarking guide to the salaries offered in vacancies that cited IVR over the 6 months leading up to 15 January 2026, comparing them to the same period in the previous two years.

6 months to
15 Jan 2026
Same period 2025 Same period 2024
Rank 520 551 561
Rank change year-on-year +31 +10 +194
Permanent jobs citing IVR 2 7 7
As % of all permanent jobs in the UK excluding London 0.005% 0.019% 0.020%
As % of the Miscellaneous category 0.015% 0.057% 0.059%
Number of salaries quoted 1 6 6
10th Percentile - £26,875 £27,469
25th Percentile £62,500 £28,938 £30,000
Median annual salary (50th Percentile) £65,000 £31,250 £31,250
Median % change year-on-year +108.00% - -33.86%
75th Percentile £67,500 £44,063 £47,582
90th Percentile - £48,125 £52,193
UK median annual salary £76,250 £38,750 £37,500
% change year-on-year +96.77% +3.33% -37.50%

All Generic Skills
UK excluding London

IVR falls under the General and Transferable Skills category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring generic IT skills in the UK excluding London.

Permanent vacancies with a requirement for generic IT skills 13,683 12,325 11,884
As % of all permanent jobs advertised in the UK excluding London 32.11% 34.26% 34.58%
Number of salaries quoted 6,346 5,311 8,421
10th Percentile £26,375 £30,500 £29,000
25th Percentile £31,500 £41,250 £37,500
Median annual salary (50th Percentile) £47,500 £55,000 £52,500
Median % change year-on-year -13.64% +4.76% -4.55%
75th Percentile £65,000 £68,750 £67,500
90th Percentile £78,790 £82,500 £82,500
UK median annual salary £55,000 £60,000 £60,000
% change year-on-year -8.33% - -7.69%

IVR
Job Vacancy Trend in the UK excluding London

Historical trend showing the proportion of permanent IT job postings citing IVR relative to all permanent IT jobs advertised in the UK excluding London.

IVR job vacancy trend in the UK excluding London

IVR
Salary Trend in the UK excluding London

Salary distribution trend for jobs in the UK excluding London citing IVR.

Salary distribution trend for jobs in the UK excluding London citing IVR

IVR
Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IVR within the UK excluding London region over the 6 months to 15 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South East +27 1 - - 7
Midlands +21 1 £65,000 +160.00% 4
West Midlands +20 1 £65,000 +160.00% 3
IVR
UK

IVR
Co-Occurring Skills & Capabilities in the UK excluding London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 1 (50.00%) SharePoint
Cloud Services
1 1 (50.00%) Amazon CloudWatch
1 1 (50.00%) AWS
1 1 (50.00%) AWS CloudTrail
1 1 (50.00%) AWS Lambda
1 1 (50.00%) Microsoft 365
1 1 (50.00%) Serverless
Communications & Networking
1 1 (50.00%) PBX
General
1 2 (100.00%) Finance
1 2 (100.00%) Telecoms
Job Titles
1 1 (50.00%) IT Engineer
1 1 (50.00%) IT Support
1 1 (50.00%) IT Support Engineer
1 1 (50.00%) Senior
1 1 (50.00%) Support Engineer
Libraries, Frameworks & Software Standards
1 1 (50.00%) ADO
Miscellaneous
1 1 (50.00%) Device Driver
1 1 (50.00%) Video Conferencing
Operating Systems
1 1 (50.00%) Windows
Processes & Methodologies
1 1 (50.00%) Asset Management
1 1 (50.00%) Customer Service
1 1 (50.00%) Fintech
1 1 (50.00%) ITSM
1 1 (50.00%) Line Management
1 1 (50.00%) Problem-Solving
1 1 (50.00%) Security Patching
Qualifications
1 1 (50.00%) Security Cleared
Quality Assurance & Compliance
1 1 (50.00%) SLA
Vendors
1 1 (50.00%) Avaya
1 1 (50.00%) Genesys