Service Desk Support Analyst
UK
The median Service Desk Support Analyst daily rate in the UK is £175 according to job vacancies posted during the 6 months to 12 May 2024.
The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.
| 6 months to 12 May 2024 |
Same period 2023 | Same period 2022 | |
|---|---|---|---|
| Rank | 568 | 671 | 795 |
| Rank change year-on-year | +103 | +124 | -148 |
| Contract jobs requiring a Service Desk Support Analyst | 18 | 27 | 70 |
| As % of all contract jobs advertised in the UK | 0.042% | 0.046% | 0.080% |
| As % of the Job Titles category | 0.045% | 0.049% | 0.084% |
| Number of daily rates quoted | 13 | 19 | 44 |
| 10th Percentile | £142 | £144 | £132 |
| 25th Percentile | £150 | £168 | £150 |
| Median daily rate (50th Percentile) | £175 | £200 | £160 |
| Median % change year-on-year | -12.50% | +25.00% | +6.67% |
| 75th Percentile | £200 | £216 | £200 |
| 90th Percentile | £230 | £274 | £248 |
| UK excluding London median daily rate | £190 | £180 | £158 |
| % change year-on-year | +5.56% | +13.60% | +5.63% |
| Number of hourly rates quoted | 4 | 1 | 7 |
| 10th Percentile | £14.44 | - | £11.08 |
| 25th Percentile | £14.91 | £15.50 | £13.06 |
| Median hourly rate | £17.83 | £16.00 | £18.00 |
| Median % change year-on-year | +11.44% | -11.11% | +33.33% |
| 75th Percentile | £20.00 | £16.50 | £19.88 |
| 90th Percentile | - | - | £21.45 |
| UK excluding London median hourly rate | £15.42 | - | £18.00 |
| % change year-on-year | - | - | +33.33% |
All Contract IT Job Vacancies
UK
The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.
| Contract vacancies in the UK with a recognized job title | 39,893 | 55,060 | 83,598 |
| % of contract IT jobs with a recognized job title | 92.76% | 94.65% | 95.41% |
| Number of daily rates quoted | 25,957 | 38,445 | 58,715 |
| 10th Percentile | £280 | £313 | £313 |
| 25th Percentile | £410 | £425 | £425 |
| Median daily rate (50th Percentile) | £525 | £540 | £525 |
| Median % change year-on-year | -2.78% | +2.86% | +10.53% |
| 75th Percentile | £638 | £650 | £638 |
| 90th Percentile | £750 | £750 | £738 |
| UK excluding London median daily rate | £490 | £500 | £475 |
| % change year-on-year | -2.00% | +5.26% | +11.76% |
| Number of hourly rates quoted | 2,673 | 1,534 | 2,047 |
| 10th Percentile | £12.86 | £14.25 | £12.50 |
| 25th Percentile | £16.30 | £19.06 | £15.89 |
| Median hourly rate | £37.50 | £45.00 | £23.91 |
| Median % change year-on-year | -16.67% | +88.21% | +5.89% |
| 75th Percentile | £61.30 | £65.75 | £49.25 |
| 90th Percentile | £72.90 | £76.00 | £65.00 |
| UK excluding London median hourly rate | £40.00 | £42.08 | £20.00 |
| % change year-on-year | -4.94% | +110.39% | +2.56% |
Service Desk Support Analyst
Job Vacancy Trend
Job postings that featured Service Desk Support Analyst in the job title as a proportion of all IT jobs advertised.
Service Desk Support Analyst
Contractor Daily Rate Trend
3-month moving average daily rate quoted in jobs citing Service Desk Support Analyst.
Service Desk Support Analyst
Contractor Hourly Rate Trend
3-month moving average hourly rates quoted in jobs citing Service Desk Support Analyst.
Service Desk Support Analyst
Top 11 Contract Locations
The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Desk Support Analyst within the UK over the 6 months to 12 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Contract IT Job Ads |
Median Daily Rate Past 6 Months |
Median Daily Rate % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| England | +100 | 17 | £175 | -12.50% | 3 |
| UK excluding London | +60 | 11 | £190 | +5.56% | 5 |
| London | +89 | 7 | £150 | -31.03% | |
| Midlands | +33 | 7 | £190 | -3.80% | 1 |
| West Midlands | +20 | 7 | £190 | -3.80% | |
| Work from Home | +110 | 5 | £150 | -26.38% | 2 |
| North of England | +23 | 2 | - | - | |
| Yorkshire | +19 | 1 | - | - | |
| South East | +19 | 1 | £225 | +12.50% | 2 |
| Scotland | - | 1 | £175 | - | |
| North West | - | 1 | - | - |
Service Desk Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities
For the 6 months to 12 May 2024, Service Desk Support Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads featuring Service Desk Support Analyst in the job title.
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Service Desk Support Analyst Skill Set
Co-occurring Skills and Capabilities by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories: