Service Level Manager Contracts

Service Level Manager
UK

The median Service Level Manager daily rate in the UK is £540, according to job vacancies posted in the 6 months leading up to 1 May 2025.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
1 May 2025
Same period 2024 Same period 2023
Rank 510 578 715
Rank change year-on-year +68 +137 +132
Contract jobs requiring a Service Level Manager 10 4 3
As % of all contract jobs advertised in the UK 0.034% 0.009% 0.005%
As % of the Job Titles category 0.037% 0.010% 0.005%
Number of daily rates quoted 5 4 2
10th Percentile - - £401
25th Percentile £510 £425 £403
Median daily rate (50th Percentile) £540 £450 £410
Median % change year-on-year +20.00% +9.76% -22.71%
75th Percentile £550 £481 £423
90th Percentile £565 £493 £427
UK excluding London median daily rate £550 £450 £400
% change year-on-year +22.22% +12.50% -24.60%

All Contract IT Job Vacancies
UK

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK with a recognized job title 27,084 40,415 56,464
% of contract IT jobs with a recognized job title 92.52% 92.78% 94.61%
Number of daily rates quoted 17,692 26,309 39,470
10th Percentile £300 £275 £313
25th Percentile £406 £410 £425
Median daily rate (50th Percentile) £515 £525 £540
Median % change year-on-year -1.90% -2.78% +2.86%
75th Percentile £625 £638 £650
90th Percentile £738 £750 £750
UK excluding London median daily rate £475 £492 £500
% change year-on-year -3.46% -1.60% +5.26%
Number of hourly rates quoted 1,035 2,664 1,570
10th Percentile £14.07 £12.86 £14.29
25th Percentile £18.50 £16.30 £19.50
Median hourly rate £29.00 £36.42 £45.00
Median % change year-on-year -20.37% -19.07% +91.49%
75th Percentile £62.50 £60.75 £65.75
90th Percentile £75.00 £72.50 £75.75
UK excluding London median hourly rate £28.00 £39.55 £42.50
% change year-on-year -29.20% -6.94% +117.95%

Service Level Manager
Job Vacancy Trend

Job postings that featured Service Level Manager in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for Service Level Manager in the UK

Service Level Manager
Contractor Daily Rate Trend

3-month moving average daily rate quoted in jobs citing Service Level Manager.

Daily rate trend for Service Level Manager in the UK

Service Level Manager
Contractor Hourly Rate Trend

3-month moving average hourly rates quoted in jobs citing Service Level Manager.

Hourly rate trend for Service Level Manager in the UK

Service Level Manager
Top 4 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Level Manager within the UK over the 6 months to 1 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England +63 10 £540 +20.00%
UK excluding London +64 5 £550 +22.22%
South West +48 5 £550 +22.22%
London - 5 £520 -

Service Level Manager Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 1 May 2025, Service Level Manager contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads featuring Service Level Manager in the job title.

1 8 (80.00%) ITIL
2 6 (60.00%) Service Management
2 6 (60.00%) Social Skills
3 5 (50.00%) Organisational Skills
3 5 (50.00%) Collaborative Working
3 5 (50.00%) ITSM
3 5 (50.00%) Security Cleared
4 4 (40.00%) Stakeholder Engagement
4 4 (40.00%) Project Management
4 4 (40.00%) SC Cleared
4 4 (40.00%) Continuous Improvement
4 4 (40.00%) ServiceNow
4 4 (40.00%) Service Catalogue
5 3 (30.00%) Finance
5 3 (30.00%) SLA
5 3 (30.00%) ITIL Certification
6 2 (20.00%) Public Sector
7 1 (10.00%) Inclusion and Diversity
7 1 (10.00%) SIAM
7 1 (10.00%) Analytical Skills
7 1 (10.00%) Root Cause Analysis
7 1 (10.00%) Power Platform
7 1 (10.00%) Power BI
7 1 (10.00%) Service Design
7 1 (10.00%) Business Intelligence
7 1 (10.00%) Quality Management
7 1 (10.00%) Change Management
7 1 (10.00%) Tableau
7 1 (10.00%) Data Analysis
7 1 (10.00%) Statistics

Service Level Manager Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 1 (10.00%) Power Platform
Database & Business Intelligence
1 1 (10.00%) Power BI
1 1 (10.00%) Tableau
General
1 6 (60.00%) Social Skills
2 5 (50.00%) Organisational Skills
3 3 (30.00%) Finance
4 2 (20.00%) Public Sector
5 1 (10.00%) Analytical Skills
5 1 (10.00%) Inclusion and Diversity
Processes & Methodologies
1 8 (80.00%) ITIL
2 6 (60.00%) Service Management
3 5 (50.00%) Collaborative Working
3 5 (50.00%) ITSM
4 4 (40.00%) Continuous Improvement
4 4 (40.00%) Project Management
4 4 (40.00%) Service Catalogue
4 4 (40.00%) Stakeholder Engagement
5 1 (10.00%) Business Intelligence
5 1 (10.00%) Change Management
5 1 (10.00%) Data Analysis
5 1 (10.00%) Problem Management
5 1 (10.00%) Quality Management
5 1 (10.00%) Root Cause Analysis
5 1 (10.00%) Service Design
5 1 (10.00%) SIAM
5 1 (10.00%) Statistics
Qualifications
1 5 (50.00%) Security Cleared
2 4 (40.00%) SC Cleared
3 3 (30.00%) ITIL Certification
Quality Assurance & Compliance
1 3 (30.00%) SLA
Vendors
1 4 (40.00%) ServiceNow