ServiceNow Business Analyst Contracts

Business Analyst - ServiceNow (ServiceNow BA)
UK

The median Business Analyst - ServiceNow (ServiceNow BA) daily rate in the UK is £530, according to job vacancies posted in the 6 months leading up to 27 June 2025.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
27 Jun 2025
Same period 2024 Same period 2023
Rank 521 565 658
Rank change year-on-year +44 +93 +145
Contract jobs requiring a ServiceNow Business Analyst 20 19 16
As % of all contract jobs advertised in the UK 0.066% 0.044% 0.029%
As % of the Job Titles category 0.071% 0.047% 0.030%
Number of daily rates quoted 15 12 12
10th Percentile £459 - £428
25th Percentile £511 £350 £458
Median daily rate (50th Percentile) £530 £562 £500
Median % change year-on-year -5.69% +12.40% -4.76%
75th Percentile £583 £650 £556
90th Percentile £654 - £586
UK excluding London median daily rate £533 £360 £450
% change year-on-year +47.92% -20.00% -2.70%
Number of hourly rates quoted 0 0 1
Median hourly rate - - £54.00
UK excluding London median hourly rate - - -

All Contract IT Job Vacancies
UK

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK with a recognized job title 27,987 40,287 52,460
% of contract IT jobs with a recognized job title 92.13% 92.91% 94.46%
Number of daily rates quoted 17,917 25,876 36,488
10th Percentile £289 £281 £313
25th Percentile £402 £410 £425
Median daily rate (50th Percentile) £500 £525 £538
Median % change year-on-year -4.76% -2.33% +1.42%
75th Percentile £625 £638 £650
90th Percentile £738 £750 £750
UK excluding London median daily rate £475 £493 £500
% change year-on-year -3.65% -1.40% +5.26%
Number of hourly rates quoted 1,234 2,861 1,509
10th Percentile £13.76 £12.86 £14.25
25th Percentile £17.30 £16.50 £19.06
Median hourly rate £26.50 £37.50 £43.75
Median % change year-on-year -29.33% -14.29% +71.57%
75th Percentile £56.25 £62.50 £65.00
90th Percentile £73.75 £74.00 £76.05
UK excluding London median hourly rate £25.15 £40.00 £40.00
% change year-on-year -37.13% - +100.00%

ServiceNow Business Analyst
Job Vacancy Trend

Job postings that featured ServiceNow Business Analyst in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for ServiceNow Business Analyst in the UK

ServiceNow Business Analyst
Contractor Daily Rate Trend

3-month moving average daily rate quoted in jobs citing ServiceNow Business Analyst.

Daily rate trend for ServiceNow Business Analyst in the UK

ServiceNow Business Analyst
Daily Rate Histogram

Daily rate distribution for jobs citing ServiceNow Business Analyst over the 6 months to 27 June 2025.

Daily rate histogram for ServiceNow Business Analyst in the UK

ServiceNow Business Analyst
Top 9 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ServiceNow Business Analyst within the UK over the 6 months to 27 June 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England +72 17 £528 +14.67% 7
UK excluding London +54 15 £533 +47.92%
North of England +13 11 £530 +2.66%
North West +19 9 £511 -0.96%
Work from Home +39 6 £536 -6.62% 7
London +40 4 £525 -12.50% 6
Scotland +9 2 £575 -
Yorkshire -2 2 £647 -
South East - 2 - -

ServiceNow Business Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 27 June 2025, ServiceNow Business Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads featuring ServiceNow Business Analyst in the job title.

1 20 (100.00%) ServiceNow
2 16 (80.00%) Agile
3 12 (60.00%) ITSM
4 11 (55.00%) Service Management
5 10 (50.00%) Business Analysis
5 10 (50.00%) User Acceptance Testing
6 8 (40.00%) Finance
6 8 (40.00%) Stakeholder Management
7 7 (35.00%) MS Visio
7 7 (35.00%) User Stories
7 7 (35.00%) Problem-Solving
8 6 (30.00%) Social Skills
8 6 (30.00%) Service Catalogue
8 6 (30.00%) IT Asset Management
8 6 (30.00%) Test Strategy
8 6 (30.00%) Stakeholder Engagement
8 6 (30.00%) Continuous Improvement
8 6 (30.00%) CMDB
8 6 (30.00%) Degree
8 6 (30.00%) ITIL
9 5 (25.00%) Scrum
9 5 (25.00%) Risk Management
9 5 (25.00%) Focus Group
9 5 (25.00%) Requirements Gathering
10 4 (20.00%) Roadmaps
10 4 (20.00%) Decision-Making
10 4 (20.00%) Stakeholder Identification
10 4 (20.00%) Management Information System
10 4 (20.00%) SQL
10 4 (20.00%) Microsoft

ServiceNow Business Analyst Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (15.00%) Confluence
Applications
1 7 (35.00%) MS Visio
2 4 (20.00%) Microsoft PowerPoint
3 3 (15.00%) Microsoft Excel
3 3 (15.00%) Microsoft Office
Development Applications
1 4 (20.00%) JIRA
General
1 8 (40.00%) Finance
2 6 (30.00%) Social Skills
3 3 (15.00%) Analytical Skills
4 2 (10.00%) Banking
4 2 (10.00%) Public Sector
5 1 (5.00%) Back Office
5 1 (5.00%) Investment Banking
5 1 (5.00%) Retail
Libraries, Frameworks & Software Standards
1 3 (15.00%) Web Services
Miscellaneous
1 6 (30.00%) CMDB
2 4 (20.00%) Management Information System
3 3 (15.00%) Product Ownership
4 1 (5.00%) Data Protection Act
4 1 (5.00%) Virtual Team
Processes & Methodologies
1 16 (80.00%) Agile
2 12 (60.00%) ITSM
3 11 (55.00%) Service Management
4 10 (50.00%) Business Analysis
4 10 (50.00%) User Acceptance Testing
5 8 (40.00%) Stakeholder Management
6 7 (35.00%) Problem-Solving
6 7 (35.00%) User Stories
7 6 (30.00%) Continuous Improvement
7 6 (30.00%) IT Asset Management
7 6 (30.00%) ITIL
7 6 (30.00%) Service Catalogue
7 6 (30.00%) Stakeholder Engagement
7 6 (30.00%) Test Strategy
8 5 (25.00%) Focus Group
8 5 (25.00%) Requirements Gathering
8 5 (25.00%) Risk Management
8 5 (25.00%) Scrum
9 4 (20.00%) Decision-Making
9 4 (20.00%) Roadmaps
Programming Languages
1 4 (20.00%) SQL
Qualifications
1 6 (30.00%) Degree
2 2 (10.00%) CBAP
3 1 (5.00%) Computer Science Degree
3 1 (5.00%) Security Cleared
Quality Assurance & Compliance
1 3 (15.00%) COBIT
2 1 (5.00%) Basel III
2 1 (5.00%) GRC
2 1 (5.00%) Sarbanes-Oxley
Vendors
1 20 (100.00%) ServiceNow
2 4 (20.00%) Microsoft
3 1 (5.00%) CyberArk