Period
to 17 November 2017

The median contractor rate for a Support Assistant was £172 per day in advertised job vacancies during the 6 months to 17 November 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Support Assistant
UK
6 months to
17 Nov 2017
Same period 2016 Same period 2015
Rank 857 875 871
Rank change year-on-year +18 -4 -14
Contract jobs requiring a Support Assistant 21 19 22
As % of all contract IT jobs advertised in the UK 0.020% 0.018% 0.019%
As % of the Job Titles category 0.022% 0.019% 0.020%
Number of daily rates quoted 12 11 10
UK median daily rate £172 £177 £154
Median daily rate % change year-on-year -2.69% +14.80% -27.65%
10th Percentile £82 £112 £102
90th Percentile £227 £238 £238
UK excluding London median daily rate £172 £192 £138
% change year-on-year -10.31% +39.27% -31.25%
Number of hourly rates quoted 6 3 7
UK median hourly rate £10.66 £10.60 £17.00
Median hourly rate % change year-on-year +0.57% -37.65% +88.89%
10th Percentile £9.59 £10.60 £11.98
90th Percentile £13.00 £18.12 £53.85
UK excluding London median hourly rate £10.66 £10.60 £16.14
% change year-on-year +0.57% -34.32% +101.75%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
UK
Contract vacancies in the UK with a recognized job title 97472 100409 109082
% of contract IT jobs with a recognized job title 94.81% 94.75% 94.90%
Number of daily rates quoted 64264 65451 69386
UK median daily rate £448 £425 £400
Median daily rate % change year-on-year +5.29% +6.25% -
10th Percentile £260 £250 £250
90th Percentile £625 £600 £588
UK excluding London median daily rate £400 £390 £375
% change year-on-year +2.56% +4.00% +4.17%
Number of hourly rates quoted 2912 3320 4146
UK median hourly rate £18.70 £18.00 £18.00
Median hourly rate % change year-on-year +3.89% - +9.09%
10th Percentile £10.96 £10.50 £10.50
90th Percentile £47.83 £47.26 £45.00
UK excluding London median hourly rate £17.77 £17.50 £17.50
% change year-on-year +1.54% - +8.29%

Support Assistant
Job Vacancy Trend

Job postings that featured Support Assistant in the job title as a percentage of all IT jobs advertised.

Job vacancy trend for Support Assistant in the UK

Support Assistant
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Support Assistant.

Contractor daily rate trend for Support Assistant in the UK

Support Assistant
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing Support Assistant over the 6 months to 17 November 2017.

Contractor daily rate histogram for Support Assistant in the UK

Support Assistant
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Support Assistant.

Contractor hourly rate trend for Support Assistant in the UK

Support Assistant
Top 10 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Assistant within the UK over the 6 months to 17 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +16 17 £178 +0.99%
UK excluding London +29 15 £172 -10.31% 1
London -1 6 £143 +18.75%
East of England -19 4 - -
North of England +62 3 - -
North West +25 3 - -
South West - 3 £192 -
Wales - 2 £155 -
Northern Ireland - 2 £167 -
South East -3 1 £80 -64.44%

Support Assistant Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 17 November 2017, Support Assistant contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring Support Assistant in the job title.

1 11 (52.38%) Microsoft Office
2 10 (47.62%) Microsoft
3 8 (38.10%) Finance
4 7 (33.33%) Windows
5 6 (28.57%) Microsoft Excel
5 6 (28.57%) Banking
6 5 (23.81%) SharePoint
6 5 (23.81%) PMO
7 4 (19.05%) HP
7 4 (19.05%) Change Control
7 4 (19.05%) Stakeholder Management
8 3 (14.29%) Management Information System
8 3 (14.29%) Telecoms
9 2 (9.52%) COSHH
9 2 (9.52%) Hardware Maintenance
9 2 (9.52%) Break/Fix
9 2 (9.52%) Active Directory
9 2 (9.52%) Project Management
9 2 (9.52%) Microsoft Project
9 2 (9.52%) TCP/IP
9 2 (9.52%) SLA
9 2 (9.52%) Asset Management
9 2 (9.52%) Microsoft PowerPoint
10 1 (4.76%) Project Planning
10 1 (4.76%) Bankmaster
10 1 (4.76%) Data Management
10 1 (4.76%) VMware
10 1 (4.76%) Stakeholder Engagement
10 1 (4.76%) Line Management
10 1 (4.76%) Analytical Skills

Support Assistant Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (23.81%) SharePoint
2 1 (4.76%) Apache
2 1 (4.76%) IIS
2 1 (4.76%) MS Exchange
Applications
1 11 (52.38%) Microsoft Office
2 6 (28.57%) Microsoft Excel
3 2 (9.52%) Microsoft PowerPoint
3 2 (9.52%) Microsoft Project
Business Applications
1 1 (4.76%) Bankmaster
1 1 (4.76%) Primavera
Cloud Services
1 1 (4.76%) Azure Active Directory
1 1 (4.76%) Microsoft Azure
Communications & Networking
1 2 (9.52%) TCP/IP
2 1 (4.76%) WAN
2 1 (4.76%) WebEx
Database & Business Intelligence
1 1 (4.76%) MS Access
General
1 8 (38.10%) Finance
2 6 (28.57%) Banking
3 3 (14.29%) Telecoms
Miscellaneous
1 3 (14.29%) Management Information System
2 1 (4.76%) Analytical Skills
Operating Systems
1 7 (33.33%) Windows
2 1 (4.76%) Linux
2 1 (4.76%) Windows 7
Processes & Methodologies
1 4 (19.05%) Change Control
1 4 (19.05%) Stakeholder Management
2 2 (9.52%) Asset Management
2 2 (9.52%) Break/Fix
2 2 (9.52%) Hardware Maintenance
2 2 (9.52%) Project Management
3 1 (4.76%) Data Management
3 1 (4.76%) Line Management
3 1 (4.76%) PRINCE2
3 1 (4.76%) Project Planning
3 1 (4.76%) Resource Allocation
3 1 (4.76%) Risk Management
3 1 (4.76%) Stakeholder Engagement
Programming Languages
1 1 (4.76%) SQL
Qualifications
1 1 (4.76%) SAP Certification
1 1 (4.76%) Security Cleared
Quality Assurance & Compliance
1 5 (23.81%) PMO
2 2 (9.52%) COSHH
2 2 (9.52%) SLA
3 1 (4.76%) GMP
System Software
1 2 (9.52%) Active Directory
2 1 (4.76%) Virtual Servers
Vendors
1 10 (47.62%) Microsoft
2 4 (19.05%) HP
3 1 (4.76%) SAP
3 1 (4.76%) VMware