The median annual salary for a Support Assistant was £26,500 in advertised job vacancies during the 3 months to 30 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Assistant
UK
3 months to
30 Mar 2017
Same period 2016 Same period 2015
Rank 837 905 935
Rank change year-on-year +68 +30  
Permanent jobs requiring a Support Assistant 15 45 34
As % of all permanent IT jobs advertised in the UK 0.018% 0.043% 0.032%
As % of the Job Titles category 0.018% 0.045% 0.033%
Number of salaries quoted 15 38 33
Median salary £26,500 £22,000 £18,000
Median salary % change year-on-year +20.45% +22.22%  
90% offered a salary of more than £20,400 £18,400 £17,500
10% offered a salary of more than £34,500 £27,150 £26,800
UK excluding London median salary £23,000 £22,000 £18,000
% change year-on-year +4.54% +22.22%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
UK
Permanent job vacancies with a job title containing a recognized job role 82331 100795 104032
As % of all permanent IT job vacancies advertised in the UK 96.29% 96.38% 96.64%
Number of salaries quoted 68376 84445 84981
Median salary £45,000 £45,000 £45,000
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London median salary £41,995 £41,500 £40,000
% change year-on-year +1.19% +3.75%  

Support Assistant
Job Vacancy Trend

The job posting trend of jobs advertised that featured Support Assistant in the job title.

Job vacancy trend for Support Assistant in the UK

Support Assistant
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Assistant.

Salary trend for Support Assistant in the UK

Support Assistant
Salary Histogram

The salary distribution of IT jobs citing Support Assistant over the 3 months to 30 March 2017.

Salary histogram for Support Assistant in the UK

Support Assistant
Top 15 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Assistant within the UK over the 3 months to 30 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +49 15 £26,500 +23.25% 4
London +58 11 £26,500 +13.97% 1
Bedfordshire - 1 £25,000 -
Bromley - 1 £27,500 -
City of London - 1 £27,500 -
Biggleswade - 1 £25,000 -
Harrogate - 1 £21,000 -
Stoke-on-Trent - 1 £19,500 -
North Yorkshire - 1 £21,000 -
Bristol - 1 £47,500 -
Staffordshire - 1 £19,500 -
Yorkshire - 1 £21,000 -
South West - 1 £47,500 -
West Midlands - 1 £19,500 -
East of England - 1 £25,000 - 1

Support Assistant Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 30 March 2017, Support Assistant job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Support Assistant in the job title.

1 22 (59.46%) Windows
2 15 (40.54%) MS Office
2 15 (40.54%) Microsoft
3 14 (37.84%) MS Excel
4 11 (29.73%) Windows 7
5 10 (27.03%) Active Directory
6 6 (16.22%) Windows 10
6 6 (16.22%) Legal
6 6 (16.22%) Degree
7 5 (13.51%) Time Management
7 5 (13.51%) Office 365
7 5 (13.51%) TCP/IP
7 5 (13.51%) SQL
8 4 (10.81%) Windows Server
8 4 (10.81%) SQL Server
8 4 (10.81%) Internet
8 4 (10.81%) Firewall
8 4 (10.81%) Telecoms
8 4 (10.81%) Windows Server 2012
8 4 (10.81%) PowerShell
9 3 (8.11%) Video Conferencing
9 3 (8.11%) Computer Science
9 3 (8.11%) Logistics
9 3 (8.11%) iManage
9 3 (8.11%) Finance
9 3 (8.11%) Management Information System
9 3 (8.11%) Advertising
9 3 (8.11%) VBA
9 3 (8.11%) Acrobat
9 3 (8.11%) Photoshop

Support Assistant Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (8.11%) SharePoint
2 1 (2.70%) Exchange Server 2013
2 1 (2.70%) SharePoint 2013
2 1 (2.70%) Skype for Business
Applications
1 15 (40.54%) MS Office
2 14 (37.84%) MS Excel
3 3 (8.11%) Acrobat
3 3 (8.11%) Photoshop
4 2 (5.41%) MS PowerPoint
5 1 (2.70%) Adobe Premiere
Business Applications
1 1 (2.70%) Eikon
1 1 (2.70%) Sage X3
1 1 (2.70%) SAP Oil and Gas
1 1 (2.70%) Summit
1 1 (2.70%) Unit4 Business World
Cloud Services
1 5 (13.51%) Office 365
2 1 (2.70%) Yammer
Communications & Networking
1 5 (13.51%) TCP/IP
2 4 (10.81%) Firewall
2 4 (10.81%) Internet
3 2 (5.41%) LAN
3 2 (5.41%) VPN
3 2 (5.41%) WAN
3 2 (5.41%) WebEx
4 1 (2.70%) Cisco IOS
4 1 (2.70%) Ethernet
4 1 (2.70%) GoToMeeting
4 1 (2.70%) Intranet
4 1 (2.70%) Skype
4 1 (2.70%) VLAN
4 1 (2.70%) Wireless
Database & Business Intelligence
1 4 (10.81%) SQL Server
General
1 6 (16.22%) Legal
2 4 (10.81%) Telecoms
3 3 (8.11%) Advertising
3 3 (8.11%) Finance
4 2 (5.41%) Back Office
4 2 (5.41%) Marketing
4 2 (5.41%) Multimedia
5 1 (2.70%) Electronics
5 1 (2.70%) Games
5 1 (2.70%) Law
5 1 (2.70%) Local Government
5 1 (2.70%) Manufacturing
Libraries, Frameworks & Software Standards
1 3 (8.11%) HTML
2 1 (2.70%) CSS
2 1 (2.70%) XMPP
Miscellaneous
1 3 (8.11%) Computer Science
1 3 (8.11%) Management Information System
1 3 (8.11%) Video Conferencing
2 2 (5.41%) Driving Licence
2 2 (5.41%) EPoS
3 1 (2.70%) Analytical Skills
3 1 (2.70%) e-Learning
3 1 (2.70%) Learning Management System
Operating Systems
1 22 (59.46%) Windows
2 11 (29.73%) Windows 7
3 6 (16.22%) Windows 10
4 4 (10.81%) Windows Server
4 4 (10.81%) Windows Server 2012
5 3 (8.11%) Linux
6 2 (5.41%) Windows 8
6 2 (5.41%) Windows Server 2008
7 1 (2.70%) Android
7 1 (2.70%) Mac OS X
7 1 (2.70%) Windows Phone
7 1 (2.70%) Windows XP
Processes & Methodologies
1 5 (13.51%) Time Management
2 3 (8.11%) ITIL
2 3 (8.11%) Logistics
3 2 (5.41%) Asset Management
3 2 (5.41%) CRM
3 2 (5.41%) Digital Marketing
4 1 (2.70%) Business Intelligence
4 1 (2.70%) Data Entry
4 1 (2.70%) Document Management
4 1 (2.70%) ERP
4 1 (2.70%) Incident Management
4 1 (2.70%) ITSM
4 1 (2.70%) Post-Production
4 1 (2.70%) Process Management
4 1 (2.70%) Programme Management
4 1 (2.70%) Software Distribution
Programming Languages
1 5 (13.51%) SQL
2 4 (10.81%) PowerShell
3 3 (8.11%) C#
3 3 (8.11%) PHP
3 3 (8.11%) VBA
4 1 (2.70%) T-SQL
Qualifications
1 6 (16.22%) Degree
2 2 (5.41%) MCP
3 1 (2.70%) A+ Certification
3 1 (2.70%) ITIL Certification
3 1 (2.70%) ITIL Foundation Certificate
3 1 (2.70%) MCSE
3 1 (2.70%) Microsoft Certification
3 1 (2.70%) MOS
Quality Assurance & Compliance
1 2 (5.41%) SLA
2 1 (2.70%) PMO
System Software
1 10 (27.03%) Active Directory
Systems Management
1 1 (2.70%) SCCM
Vendors
1 15 (40.54%) Microsoft
2 3 (8.11%) Apple
2 3 (8.11%) iManage
3 2 (5.41%) Citrix
4 1 (2.70%) Adobe
4 1 (2.70%) Bloomberg
4 1 (2.70%) Canon
4 1 (2.70%) Cisco
4 1 (2.70%) Dell
4 1 (2.70%) HP
4 1 (2.70%) Lumesse
4 1 (2.70%) Reuters
4 1 (2.70%) SAP
4 1 (2.70%) VMware
4 1 (2.70%) Xerox
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