Support Assistant Jobs

Support Assistant
UK

The median Support Assistant salary in the UK is £29,500 per year, according to job vacancies posted during the 6 months leading to 5 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
5 May 2025
Same period 2024 Same period 2023
Rank 651 790 925
Rank change year-on-year +139 +135 +280
Permanent jobs requiring a Support Assistant 36 124 40
As % of all permanent jobs advertised in the UK 0.068% 0.13% 0.039%
As % of the Job Titles category 0.076% 0.13% 0.042%
Number of salaries quoted 28 82 34
10th Percentile £24,500 £24,000 £23,200
25th Percentile £25,000 £25,000 £27,000
Median annual salary (50th Percentile) £29,500 £26,000 £32,500
Median % change year-on-year +13.46% -20.00% +18.18%
75th Percentile £32,250 £28,750 £34,722
90th Percentile £36,075 £34,875 £48,965
UK excluding London median annual salary £29,500 £26,000 £28,500
% change year-on-year +13.46% -8.77% +25.27%

All Permanent IT Job Vacancies
UK

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK with a recognized job title 47,606 93,229 94,684
% of permanent jobs with a recognized job title 90.38% 94.63% 91.53%
Number of salaries quoted 27,326 66,845 59,589
10th Percentile £30,000 £28,500 £32,500
25th Percentile £42,000 £38,500 £45,000
Median annual salary (50th Percentile) £57,500 £52,500 £60,000
Median % change year-on-year +9.52% -12.50% -
75th Percentile £75,000 £71,250 £81,250
90th Percentile £97,500 £90,000 £100,000
UK excluding London median annual salary £52,000 £50,000 £53,000
% change year-on-year +4.00% -5.66% +6.00%

Support Assistant
Job Vacancy Trend

Job postings that featured Support Assistant in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for Support Assistant in the UK

Support Assistant
Salary Trend

3-month moving average salary quoted in jobs citing Support Assistant.

Salary trend for Support Assistant in the UK

Support Assistant
Salary Histogram

Salary distribution for jobs citing Support Assistant over the 6 months to 5 May 2025.

Salary histogram for Support Assistant in the UK

Support Assistant
Top 10 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Assistant within the UK over the 6 months to 5 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
UK excluding London +130 35 £29,500 +13.46% 8
England +96 34 £29,500 +13.46% 11
South East +112 23 £31,500 -7.35% 3
Midlands +51 6 £29,500 +19.45% 2
West Midlands +47 6 £29,500 +19.45% 1
North of England +64 3 £24,500 -15.44%
North West +24 3 £24,500 -30.00%
Wales - 2 £23,569 -
London +101 1 £31,000 +10.71% 3
South West +94 1 £27,500 +3.77%

Support Assistant Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 5 May 2025, Support Assistant job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring Support Assistant in the job title.

1 18 (50.00%) Microsoft
2 12 (33.33%) Windows
3 11 (30.56%) Problem-Solving
4 10 (27.78%) Customer Service
5 8 (22.22%) DBS Check
5 8 (22.22%) SQL
6 7 (19.44%) GDPR
7 6 (16.67%) Digital Signage
7 6 (16.67%) Test Scripting
7 6 (16.67%) Mentoring
7 6 (16.67%) Microsoft Excel
7 6 (16.67%) Retail
7 6 (16.67%) SLA
7 6 (16.67%) Finance
7 6 (16.67%) Automotive
8 5 (13.89%) Windows Server
9 4 (11.11%) Social Skills
9 4 (11.11%) Data Management
10 3 (8.33%) SharePoint
10 3 (8.33%) Microsoft Exchange
10 3 (8.33%) Active Directory
10 3 (8.33%) Power Automate
10 3 (8.33%) Entra ID
10 3 (8.33%) Azure
10 3 (8.33%) Cybersecurity
10 3 (8.33%) Microsoft 365
10 3 (8.33%) PowerShell
11 2 (5.56%) TCP/IP
11 2 (5.56%) MS Access
11 2 (5.56%) SQL Server

Support Assistant Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (8.33%) Microsoft Exchange
1 3 (8.33%) SharePoint
Applications
1 6 (16.67%) Microsoft Excel
2 1 (2.78%) Microsoft Office
2 1 (2.78%) Microsoft PowerPoint
Cloud Services
1 3 (8.33%) Azure
1 3 (8.33%) Entra ID
1 3 (8.33%) Microsoft 365
1 3 (8.33%) Power Automate
Communications & Networking
1 2 (5.56%) TCP/IP
Database & Business Intelligence
1 2 (5.56%) MS Access
1 2 (5.56%) SQL Server
Development Applications
1 1 (2.78%) Git
General
1 6 (16.67%) Automotive
1 6 (16.67%) Finance
1 6 (16.67%) Retail
2 4 (11.11%) Social Skills
3 1 (2.78%) Electronics
3 1 (2.78%) Law
3 1 (2.78%) Manufacturing
Miscellaneous
1 6 (16.67%) Digital Signage
2 1 (2.78%) Embedded Systems
2 1 (2.78%) Onboarding
Operating Systems
1 12 (33.33%) Windows
2 5 (13.89%) Windows Server
3 1 (2.78%) Windows 10
Processes & Methodologies
1 11 (30.56%) Problem-Solving
2 10 (27.78%) Customer Service
3 6 (16.67%) Mentoring
3 6 (16.67%) Test Scripting
4 4 (11.11%) Data Management
5 3 (8.33%) Cybersecurity
6 1 (2.78%) Computer Science
6 1 (2.78%) Mathematics
6 1 (2.78%) Physics
Programming Languages
1 8 (22.22%) SQL
2 3 (8.33%) PowerShell
3 1 (2.78%) C
3 1 (2.78%) C++
3 1 (2.78%) Python
Qualifications
1 8 (22.22%) DBS Check
2 1 (2.78%) Degree
Quality Assurance & Compliance
1 7 (19.44%) GDPR
2 6 (16.67%) SLA
System Software
1 3 (8.33%) Active Directory
Vendors
1 18 (50.00%) Microsoft