Desktop Support Contracts in the West Midlands

Desktop Support
England > West Midlands

The median Desktop Support daily rate in the West Midlands is £173, according to job vacancies posted in the 6 months leading up to 26 August 2025.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
26 Aug 2025
Same period 2024 Same period 2023
Rank 99 108 115
Rank change year-on-year +9 +7 +29
DemandTrendContract jobs requiring a Desktop Support 12 3 14
As % of all contract jobs advertised in the West Midlands 0.70% 0.16% 0.65%
As % of the Job Titles category 0.77% 0.17% 0.69%
Number of daily rates quoted 8 2 9
10th Percentile £123 £145 £173
25th Percentile £153 £163 £200
Median daily rate (50th Percentile) £173 £199 £220
Median % change year-on-year -13.21% -9.66% +17.33%
75th Percentile £196 £236 £250
90th Percentile £229 £256 £252
England median daily rate £215 £205 £200
% change year-on-year +4.88% +2.50% -
Number of hourly rates quoted 2 0 2
10th Percentile £16.11 - £13.66
25th Percentile £17.59 - £14.43
Median hourly rate £20.13 - £15.83
75th Percentile £22.59 - £17.35
90th Percentile £24.04 - £18.19
England median hourly rate £29.60 £21.00 £19.75
% change year-on-year +40.95% +6.33% -5.95%

All DemandTrendContract IT Job Vacancies
West Midlands

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in the West Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

DemandTrendContract vacancies in the West Midlands with a recognized job title 1,555 1,754 2,041
% of contract IT jobs with a recognized job title 90.09% 92.03% 94.89%
Number of daily rates quoted 1,001 1,171 1,401
10th Percentile £235 £250 £250
25th Percentile £375 £375 £375
Median daily rate (50th Percentile) £475 £500 £500
Median % change year-on-year -5.00% - +1.01%
75th Percentile £575 £613 £600
90th Percentile £640 £713 £725
England median daily rate £508 £525 £550
% change year-on-year -3.33% -4.55% -
Number of hourly rates quoted 113 77 61
10th Percentile £12.62 £13.00 £14.36
25th Percentile £14.00 £15.22 £17.50
Median hourly rate £25.00 £19.59 £22.10
Median % change year-on-year +27.62% -11.36% +22.78%
75th Percentile £36.00 £35.00 £31.04
90th Percentile £50.00 £49.25 £67.50
England median hourly rate £25.15 £45.00 £43.86
% change year-on-year -44.11% +2.60% +68.69%

Desktop Support
Job Vacancy Trend in the West Midlands

Job postings that featured Desktop Support in the job title as a proportion of all IT jobs advertised in the West Midlands.

Job vacancy trend for Desktop Support in the West Midlands

Desktop Support
Daily Rate Trend in the West Midlands

Contractor daily rate distribution trend for Desktop Support job vacancies in the West Midlands.

Contractor daily rate distribution trend for Desktop Support job vacancies in the West Midlands

Desktop Support
Daily Rate Histogram in the West Midlands

Daily rate distribution for jobs citing Desktop Support in the West Midlands over the 6 months to 26 August 2025.

Daily rate histogram for Desktop Support in the West Midlands

Desktop Support
Hourly Rate Trend in the West Midlands

Contractor hourly rate distribution trend for Desktop Support job vacancies in the West Midlands.

Contractor hourly rate distribution trend for Desktop Support job vacancies in the West Midlands

Desktop Support
DemandTrendContract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Desktop Support within the West Midlands region over the 6 months to 26 August 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
DemandTrendContract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Warwickshire -5 6 £198 +46.30% 2
Birmingham +8 4 £144 -
Staffordshire - 2 - -
Desktop Support
England

Desktop Support Skill Set
Top 30 Co-occurring Skills and Capabilities in the West Midlands

For the 6 months to 26 August 2025, Desktop Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the West Midlands region featuring Desktop Support in the job title.

1 9 (75.00%) Windows
2 7 (58.33%) Social Skills
3 6 (50.00%) Problem-Solving
3 6 (50.00%) Windows 10
4 5 (41.67%) Microsoft 365
4 5 (41.67%) Analytical Skills
5 4 (33.33%) Active Directory
6 3 (25.00%) Service Management
6 3 (25.00%) Microsoft
6 3 (25.00%) Customer Service
7 2 (16.67%) Public Sector
7 2 (16.67%) Telepresence
7 2 (16.67%) Computer Science Degree
7 2 (16.67%) Service Delivery
7 2 (16.67%) Firewall
7 2 (16.67%) Microsoft Office
7 2 (16.67%) SAP
7 2 (16.67%) ITIL
7 2 (16.67%) SharePoint
7 2 (16.67%) Microsoft Exchange
7 2 (16.67%) Business Intelligence
7 2 (16.67%) SLA
7 2 (16.67%) Cisco
7 2 (16.67%) Programme Management
7 2 (16.67%) Wireless
7 2 (16.67%) Electronics
7 2 (16.67%) Telecoms
7 2 (16.67%) Finance
7 2 (16.67%) Manufacturing
7 2 (16.67%) Infrastructure Management

Desktop Support Skill Set
Co-occurring Skills and Capabilities in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (16.67%) Microsoft Exchange
1 2 (16.67%) SharePoint
Applications
1 2 (16.67%) Microsoft Office
Cloud Services
1 5 (41.67%) Microsoft 365
Communications & Networking
1 2 (16.67%) Firewall
1 2 (16.67%) Structured Cabling
1 2 (16.67%) Telepresence
1 2 (16.67%) Unified Communications
1 2 (16.67%) Wireless
General
1 7 (58.33%) Social Skills
2 5 (41.67%) Analytical Skills
3 2 (16.67%) Electronics
3 2 (16.67%) Finance
3 2 (16.67%) Manufacturing
3 2 (16.67%) Marketing
3 2 (16.67%) Public Sector
3 2 (16.67%) Telecoms
4 1 (8.33%) Documentation Skills
4 1 (8.33%) Inclusion and Diversity
4 1 (8.33%) Legal
Miscellaneous
1 1 (8.33%) CMDB
1 1 (8.33%) Driving Licence
1 1 (8.33%) Onboarding
Operating Systems
1 9 (75.00%) Windows
2 6 (50.00%) Windows 10
3 2 (16.67%) Android
3 2 (16.67%) Apple iOS
3 2 (16.67%) Mac OS
Processes & Methodologies
1 6 (50.00%) Problem-Solving
2 3 (25.00%) Customer Service
2 3 (25.00%) Service Management
3 2 (16.67%) Business Intelligence
3 2 (16.67%) Computer Science
3 2 (16.67%) Digital Marketing
3 2 (16.67%) Information Management
3 2 (16.67%) Infrastructure Management
3 2 (16.67%) ITIL
3 2 (16.67%) Programme Management
3 2 (16.67%) Service Delivery
3 2 (16.67%) Test Automation
4 1 (8.33%) Antivirus Management
4 1 (8.33%) Change Management
4 1 (8.33%) Collaborative Working
4 1 (8.33%) Data Analysis
4 1 (8.33%) ITSM
4 1 (8.33%) Migration
4 1 (8.33%) User Experience
4 1 (8.33%) Workflow
Qualifications
1 2 (16.67%) Computer Science Degree
1 2 (16.67%) Degree
2 1 (8.33%) BPSS Clearance
Quality Assurance & Compliance
1 2 (16.67%) SLA
System Software
1 4 (33.33%) Active Directory
Systems Management
1 1 (8.33%) SCCM
Vendors
1 3 (25.00%) Microsoft
2 2 (16.67%) Cisco
2 2 (16.67%) SAP