Service Analyst Contracts in the West Midlands

Service Analyst
England > West Midlands

The median Service Analyst daily rate in the West Midlands is £220, according to job vacancies posted in the 6 months leading up to 22 July 2025.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
22 Jul 2025
Same period 2024 Same period 2023
Rank 94 86 82
Rank change year-on-year -8 -4 +37
Contract jobs requiring a Service Analyst 14 26 44
As % of all contract jobs advertised in the West Midlands 0.87% 1.32% 1.96%
As % of the Job Titles category 0.95% 1.45% 2.08%
Number of daily rates quoted 10 14 24
10th Percentile £165 £140 £132
25th Percentile £183 £155 £160
Median daily rate (50th Percentile) £220 £190 £190
Median % change year-on-year +15.79% - +26.67%
75th Percentile £250 £200 £238
90th Percentile £288 £532 £556
England median daily rate £225 £250 £225
% change year-on-year -10.00% +11.11% +12.50%
Number of hourly rates quoted 0 4 6
10th Percentile - £14.37 -
25th Percentile - £15.10 £12.50
Median hourly rate - £16.50 £12.75
Median % change year-on-year - +29.41% -15.00%
75th Percentile - £19.38 £15.18
90th Percentile - £20.95 £16.23
England median hourly rate £15.44 £16.00 £15.50
% change year-on-year -3.50% +3.23% -

All Contract IT Job Vacancies
West Midlands

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in the West Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the West Midlands with a recognized job title 1,473 1,799 2,119
% of contract IT jobs with a recognized job title 91.09% 91.41% 94.51%
Number of daily rates quoted 931 1,232 1,475
10th Percentile £220 £250 £257
25th Percentile £363 £363 £375
Median daily rate (50th Percentile) £475 £500 £500
Median % change year-on-year -5.00% - +2.04%
75th Percentile £575 £600 £600
90th Percentile £650 £700 £706
England median daily rate £513 £525 £550
% change year-on-year -2.38% -4.55% +1.85%
Number of hourly rates quoted 114 102 57
10th Percentile £12.62 £12.14 £12.50
25th Percentile £14.00 £14.16 £15.50
Median hourly rate £24.34 £19.00 £20.00
Median % change year-on-year +28.11% -5.00% +14.29%
75th Percentile £34.92 £36.88 £28.00
90th Percentile £50.00 £56.13 £49.25
England median hourly rate £27.17 £42.50 £44.11
% change year-on-year -36.08% -3.65% +72.98%

Service Analyst
Job Vacancy Trend in the West Midlands

Job postings that featured Service Analyst in the job title as a proportion of all IT jobs advertised in the West Midlands.

Job vacancy trend for Service Analyst in the West Midlands

Service Analyst
Contractor Daily Rate Trend in the West Midlands

3-month moving average daily rate quoted in jobs citing Service Analyst in the West Midlands.

Daily rate trend for Service Analyst in the West Midlands

Service Analyst
Contractor Hourly Rate Trend in the West Midlands

3-month moving average hourly rates quoted in jobs citing Service Analyst in the West Midlands.

Hourly rate trend for Service Analyst in the West Midlands

Service Analyst
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Analyst within the West Midlands region over the 6 months to 22 July 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Birmingham 0 10 £220 +15.79% 6
Warwickshire -3 4 - -
Service Analyst
England

Service Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in the West Midlands

For the 6 months to 22 July 2025, Service Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the West Midlands region featuring Service Analyst in the job title.

1 11 (78.57%) Customer Service
2 8 (57.14%) Problem-Solving
2 8 (57.14%) Microsoft
3 7 (50.00%) Active Directory
3 7 (50.00%) Microsoft Office
4 6 (42.86%) ITIL
4 6 (42.86%) Social Skills
4 6 (42.86%) Analytical Skills
5 4 (28.57%) Proactive Monitoring
5 4 (28.57%) Inclusion and Diversity
5 4 (28.57%) Windows
5 4 (28.57%) IBM Notes
5 4 (28.57%) Lotus
5 4 (28.57%) ITSM
5 4 (28.57%) Finance
5 4 (28.57%) Video Conferencing
5 4 (28.57%) Security Cleared
6 3 (21.43%) Microsoft 365
6 3 (21.43%) ServiceNow
6 3 (21.43%) VoIP
6 3 (21.43%) Cisco
6 3 (21.43%) DV Cleared
6 3 (21.43%) ITIL Foundation Certificate
6 3 (21.43%) Data Centre
6 3 (21.43%) Windows 10
7 2 (14.29%) Public Sector
7 2 (14.29%) Service Management
8 1 (7.14%) Service Delivery
8 1 (7.14%) SC Cleared
8 1 (7.14%) Business Continuity Planning

Service Analyst Skill Set
Co-occurring Skills and Capabilities in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (28.57%) IBM Notes
2 1 (7.14%) SharePoint
Applications
1 7 (50.00%) Microsoft Office
Cloud Services
1 3 (21.43%) Microsoft 365
2 1 (7.14%) Azure
2 1 (7.14%) Entra ID
2 1 (7.14%) OneDrive
Communications & Networking
1 3 (21.43%) VoIP
General
1 6 (42.86%) Analytical Skills
1 6 (42.86%) Social Skills
2 4 (28.57%) Finance
2 4 (28.57%) Inclusion and Diversity
3 2 (14.29%) Public Sector
4 1 (7.14%) Legal
Miscellaneous
1 4 (28.57%) Video Conferencing
2 3 (21.43%) Data Centre
Operating Systems
1 4 (28.57%) Windows
2 3 (21.43%) Windows 10
Processes & Methodologies
1 11 (78.57%) Customer Service
2 8 (57.14%) Problem-Solving
3 6 (42.86%) ITIL
4 4 (28.57%) ITSM
4 4 (28.57%) Proactive Monitoring
5 2 (14.29%) Service Management
6 1 (7.14%) BCP
6 1 (7.14%) Business Continuity
6 1 (7.14%) Business Continuity Planning
6 1 (7.14%) Service Delivery
Qualifications
1 4 (28.57%) Security Cleared
2 3 (21.43%) DV Cleared
2 3 (21.43%) ITIL Foundation Certificate
3 1 (7.14%) SC Cleared
System Software
1 7 (50.00%) Active Directory
Systems Management
1 1 (7.14%) Microsoft Intune
Vendors
1 8 (57.14%) Microsoft
2 4 (28.57%) Lotus
3 3 (21.43%) Cisco
3 3 (21.43%) ServiceNow