Service Manager Contracts in the West Midlands

Services Manager
England > West Midlands

The median Services Manager daily rate in the West Midlands is £483, according to job vacancies posted in the 6 months leading up to 20 July 2025.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
20 Jul 2025
Same period 2024 Same period 2023
Rank 95 100 103
Rank change year-on-year +5 +3 +48
Contract jobs requiring a Service Manager 10 10 24
As % of all contract jobs advertised in the West Midlands 0.61% 0.50% 1.08%
As % of the Job Titles category 0.68% 0.55% 1.14%
Number of daily rates quoted 6 9 19
10th Percentile - £450 £300
25th Percentile £425 £454 £344
Median daily rate (50th Percentile) £483 £588 £475
Median % change year-on-year -17.87% +23.68% -13.64%
75th Percentile £581 £625 £538
90th Percentile £638 £642 £733
England median daily rate £500 £500 £518
% change year-on-year - -3.38% -1.43%

All Contract IT Job Vacancies
West Midlands

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in the West Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the West Midlands with a recognized job title 1,469 1,824 2,106
% of contract IT jobs with a recognized job title 90.23% 91.38% 94.44%
Number of daily rates quoted 925 1,246 1,465
10th Percentile £220 £250 £261
25th Percentile £363 £363 £375
Median daily rate (50th Percentile) £469 £500 £500
Median % change year-on-year -6.20% - +2.04%
75th Percentile £575 £600 £600
90th Percentile £650 £700 £706
England median daily rate £513 £525 £550
% change year-on-year -2.38% -4.55% +1.85%
Number of hourly rates quoted 114 109 58
10th Percentile £12.62 £12.08 £12.50
25th Percentile £14.00 £14.25 £15.31
Median hourly rate £24.34 £19.00 £20.00
Median % change year-on-year +28.11% -5.00% +12.04%
75th Percentile £34.54 £37.50 £28.00
90th Percentile £50.00 £56.25 £48.50
England median hourly rate £27.38 £41.27 £44.00
% change year-on-year -33.66% -6.22% +76.00%

Service Manager
Job Vacancy Trend in the West Midlands

Job postings that featured Service Manager in the job title as a proportion of all IT jobs advertised in the West Midlands.

Job vacancy trend for Service Manager in the West Midlands

Service Manager
Contractor Daily Rate Trend in the West Midlands

3-month moving average daily rate quoted in jobs citing Service Manager in the West Midlands.

Daily rate trend for Service Manager in the West Midlands

Service Manager
Daily Rate Histogram in the West Midlands

Daily rate distribution for jobs citing Service Manager in the West Midlands over the 6 months to 20 July 2025.

Daily rate histogram for Service Manager in the West Midlands

Service Manager
Contractor Hourly Rate Trend in the West Midlands

3-month moving average hourly rates quoted in jobs citing Service Manager in the West Midlands.

Hourly rate trend for Service Manager in the West Midlands

Service Manager
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Manager within the West Midlands region over the 6 months to 20 July 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Birmingham +13 8 £483 -14.22% 13
Coventry - 2 - - 4
Service Manager
England

Service Manager Skill Set
Top 30 Co-occurring Skills and Capabilities in the West Midlands

For the 6 months to 20 July 2025, Service Manager contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the West Midlands region featuring Service Manager in the job title.

1 8 (80.00%) ITIL
1 8 (80.00%) Service Management
2 7 (70.00%) Service Delivery
3 6 (60.00%) ITSM
4 5 (50.00%) Continuous Improvement
5 4 (40.00%) Stakeholder Engagement
5 4 (40.00%) ServiceNow
5 4 (40.00%) Social Skills
5 4 (40.00%) Risk Management
5 4 (40.00%) Change Management
6 3 (30.00%) Validation
6 3 (30.00%) Stakeholder Management
7 2 (20.00%) GIAC
7 2 (20.00%) SC Cleared
7 2 (20.00%) Security Cleared
7 2 (20.00%) Portfolio Management
7 2 (20.00%) SIEM
7 2 (20.00%) ISACA
7 2 (20.00%) Vulnerability Management
7 2 (20.00%) Problem-Solving
7 2 (20.00%) Cisco Firepower
7 2 (20.00%) Risk Register
7 2 (20.00%) Customer Service
7 2 (20.00%) SANS
7 2 (20.00%) Service Design
7 2 (20.00%) Data Loss Prevention
7 2 (20.00%) FortiGate
7 2 (20.00%) Cybersecurity
7 2 (20.00%) Service Delivery Management
7 2 (20.00%) Problem Management

Service Manager Skill Set
Co-occurring Skills and Capabilities in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Business Applications
1 2 (20.00%) Remedy ITSM
Cloud Services
1 1 (10.00%) Microsoft 365
Communications & Networking
1 2 (20.00%) Cisco Firepower
1 2 (20.00%) Firewall
Development Applications
1 1 (10.00%) JIRA
General
1 4 (40.00%) Social Skills
2 2 (20.00%) Legal
3 1 (10.00%) Analytical Skills
3 1 (10.00%) Finance
Miscellaneous
1 1 (10.00%) CMDB
1 1 (10.00%) Onboarding
1 1 (10.00%) Self-Motivation
Processes & Methodologies
1 8 (80.00%) ITIL
1 8 (80.00%) Service Management
2 7 (70.00%) Service Delivery
3 6 (60.00%) ITSM
4 5 (50.00%) Continuous Improvement
5 4 (40.00%) Change Management
5 4 (40.00%) Risk Management
5 4 (40.00%) Stakeholder Engagement
6 3 (30.00%) Stakeholder Management
6 3 (30.00%) Validation
7 2 (20.00%) Cybersecurity
7 2 (20.00%) Data Loss Prevention
7 2 (20.00%) Portfolio Management
7 2 (20.00%) Problem Management
7 2 (20.00%) Problem-Solving
7 2 (20.00%) Release Management
7 2 (20.00%) Service Delivery Management
7 2 (20.00%) Service Design
7 2 (20.00%) SIEM
7 2 (20.00%) Vulnerability Management
Qualifications
1 2 (20.00%) CISA
1 2 (20.00%) CISM
1 2 (20.00%) CISSP
1 2 (20.00%) GIAC
1 2 (20.00%) ISACA
1 2 (20.00%) ITIL Certification
1 2 (20.00%) SANS
1 2 (20.00%) SC Cleared
1 2 (20.00%) Security Cleared
Quality Assurance & Compliance
1 2 (20.00%) SLA
System Software
1 1 (10.00%) Active Directory
Systems Management
1 2 (20.00%) FortiGate
Vendors
1 4 (40.00%) ServiceNow
2 2 (20.00%) BMC
2 2 (20.00%) Cisco
2 2 (20.00%) Remedy
2 2 (20.00%) Tenable
3 1 (10.00%) Microsoft