The median annual salary for a Service Manager was £50,000 in advertised job vacancies in the West Midlands during the 3 months to 22 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

3 months to
22 Mar 2017
Same period 2016 Same period 2015
Services Manager
England / West Midlands
Rank 146 119 129
Rank change year-on-year -27 +10  
Permanent jobs requiring a Service Manager 67 132 88
As % of all permanent IT jobs advertised in the West Midlands 1.44% 2.17% 1.76%
As % of the Job Titles category 1.49% 2.25% 1.82%
Number of salaries quoted 55 79 67
Median salary £50,000 £47,500 £52,500
Median salary % change year-on-year +5.26% -9.52%  
90% offered a salary of more than £33,750 £27,500 £38,400
10% offered a salary of more than £63,000 £65,000 £67,000
UK excluding London median salary £47,500 £47,500 £46,000
% change year-on-year - +3.26%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in the West Midlands. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
West Midlands
Permanent job vacancies with a job title containing a recognized job role 4511 5864 4839
As % of all permanent IT job vacancies advertised in the West Midlands 96.84% 96.35% 96.61%
Number of salaries quoted 3721 4773 4129
Median salary £40,000 £40,000 £39,000
Median salary % change year-on-year - +2.56%  
90% offered a salary of more than £25,000 £25,000 £24,000
10% offered a salary of more than £57,500 £57,500 £60,000
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

Service Manager
Job Vacancy Trend in the West Midlands

The job posting trend of jobs advertised in the West Midlands that featured Service Manager in the job title.

Job vacancy trend for Service Manager in the West Midlands

Service Manager
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager in the West Midlands.

Salary trend for Service Manager in the West Midlands

Service Manager
Salary Histogram in the West Midlands

The salary distribution of IT jobs citing Service Manager in the West Midlands over the 3 months to 22 March 2017.

Salary histogram for Service Manager in the West Midlands

Service Manager
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Manager within the West Midlands region over the 3 months to 22 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Warwickshire +32 22 £36,250 -27.50% 3
Birmingham -37 17 £50,000 +14.28% 2
Coventry +20 13 £55,000 +22.22% 2
Staffordshire +10 5 £30,500 -41.06%
Shropshire -4 2 £37,626 -37.29%
Service Manager
England

Service Manager Skill Set
Top 30 Related IT Skills in the West Midlands

For the 6 months to 22 March 2017, Service Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Midlands region featuring Service Manager in the job title.

1 59 (56.73%) ITIL
2 36 (34.62%) Service Delivery
3 29 (27.88%) SLA
4 27 (25.96%) Microsoft
5 25 (24.04%) Service Management
5 25 (24.04%) Stakeholder Management
5 25 (24.04%) Data Centre
6 23 (22.12%) Finance
7 21 (20.19%) Performance Management
8 18 (17.31%) Contract Management
9 16 (15.38%) Service Design
9 16 (15.38%) MS Excel
10 14 (13.46%) Continuous Improvement
11 13 (12.50%) Incident Management
11 13 (12.50%) LAN
11 13 (12.50%) MS Office
11 13 (12.50%) WAN
12 12 (11.54%) Project Management
12 12 (11.54%) Retail
13 11 (10.58%) Change Management
13 11 (10.58%) ITSM
13 11 (10.58%) Windows
13 11 (10.58%) ITIL V3
13 11 (10.58%) Presales
14 10 (9.62%) MS PowerPoint
14 10 (9.62%) Business Development
15 9 (8.65%) Statistics
16 8 (7.69%) Escalation Management
16 8 (7.69%) Critical Success Factor
16 8 (7.69%) Degree

Service Manager Skill Set
Top Related IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (1.92%) Exchange Server 2010
1 2 (1.92%) MS Exchange
2 1 (0.96%) CMS
Applications
1 16 (15.38%) MS Excel
2 13 (12.50%) MS Office
3 10 (9.62%) MS PowerPoint
Business Applications
1 1 (0.96%) Workfront
Cloud Services
1 8 (7.69%) Microsoft Azure
2 4 (3.85%) Amazon AWS
2 4 (3.85%) Office 365
3 3 (2.88%) IaaS
3 3 (2.88%) PaaS
3 3 (2.88%) SaaS
4 1 (0.96%) Google Analytics
Communications & Networking
1 13 (12.50%) LAN
1 13 (12.50%) WAN
2 8 (7.69%) VoIP
3 5 (4.81%) VPN
4 4 (3.85%) Firewall
4 4 (3.85%) SMS
4 4 (3.85%) Wi-Fi
5 3 (2.88%) BGP
5 3 (2.88%) EIGRP
5 3 (2.88%) MPLS
5 3 (2.88%) Multicast
5 3 (2.88%) Network Security
5 3 (2.88%) OSPF
5 3 (2.88%) SAN
5 3 (2.88%) WLAN
6 2 (1.92%) IPsec
6 2 (1.92%) ISDN
6 2 (1.92%) SSL
6 2 (1.92%) WebEx
7 1 (0.96%) TCP/IP
Database & Business Intelligence
1 2 (1.92%) SQL Server
1 2 (1.92%) SQL Server 2008
General
1 23 (22.12%) Finance
2 12 (11.54%) Retail
3 6 (5.77%) Automotive
4 5 (4.81%) Advertising
4 5 (4.81%) Marketing
5 4 (3.85%) Telecoms
6 3 (2.88%) Manufacturing
7 2 (1.92%) French Language
8 1 (0.96%) Back Office
8 1 (0.96%) Legal
Libraries, Frameworks & Software Standards
1 4 (3.85%) Flash
Miscellaneous
1 25 (24.04%) Data Centre
2 5 (4.81%) Analytical Skills
3 3 (2.88%) AS400
3 3 (2.88%) Clustering
3 3 (2.88%) Enterprise Software
3 3 (2.88%) Management Information System
3 3 (2.88%) PMI
4 2 (1.92%) NHS
5 1 (0.96%) Computer Science
5 1 (0.96%) Cyber Defence
5 1 (0.96%) IVR
5 1 (0.96%) Private Cloud
5 1 (0.96%) Social Media
5 1 (0.96%) User Experience
Operating Systems
1 11 (10.58%) Windows
2 5 (4.81%) Windows Server
3 4 (3.85%) Apple iOS
3 4 (3.85%) Windows 7
4 3 (2.88%) Linux
4 3 (2.88%) Unix
5 2 (1.92%) Android
5 2 (1.92%) Windows 10
5 2 (1.92%) Windows 8
5 2 (1.92%) Windows Server 2012
Processes & Methodologies
1 59 (56.73%) ITIL
2 36 (34.62%) Service Delivery
3 25 (24.04%) Service Management
3 25 (24.04%) Stakeholder Management
4 21 (20.19%) Performance Management
5 18 (17.31%) Contract Management
6 16 (15.38%) Service Design
7 14 (13.46%) Continuous Improvement
8 13 (12.50%) Incident Management
9 12 (11.54%) Project Management
10 11 (10.58%) Change Management
10 11 (10.58%) ITIL V3
10 11 (10.58%) ITSM
10 11 (10.58%) Presales
11 10 (9.62%) Business Development
12 9 (8.65%) Statistics
13 8 (7.69%) Critical Success Factor
13 8 (7.69%) Escalation Management
13 8 (7.69%) Problem Management
14 7 (6.73%) Supplier Management
Programming Languages
1 2 (1.92%) PowerShell
Qualifications
1 8 (7.69%) Degree
2 6 (5.77%) ITIL Certification
3 4 (3.85%) ISEB
4 3 (2.88%) PMI Certification
5 1 (0.96%) ITIL Foundation Certificate
5 1 (0.96%) PRINCE2 Certification
5 1 (0.96%) SC Cleared
5 1 (0.96%) Security Cleared
Quality Assurance & Compliance
1 29 (27.88%) SLA
2 4 (3.85%) QA
System Software
1 5 (4.81%) Active Directory
2 2 (1.92%) VMware Infrastructure
3 1 (0.96%) Hyper-V
Systems Management
1 3 (2.88%) SCCM
2 1 (0.96%) Cisco CUCM
2 1 (0.96%) Cisco UCCE
2 1 (0.96%) NetBackup
Vendors
1 27 (25.96%) Microsoft
2 7 (6.73%) Cisco
2 7 (6.73%) ServiceNow
3 4 (3.85%) Cadence
3 4 (3.85%) VMware
4 2 (1.92%) Citrix
4 2 (1.92%) JDA
4 2 (1.92%) Juniper
4 2 (1.92%) Mitel
4 2 (1.92%) SAP
5 1 (0.96%) 3PAR
5 1 (0.96%) EMC
5 1 (0.96%) F5
5 1 (0.96%) Google
5 1 (0.96%) LANDesk
5 1 (0.96%) NetApp
5 1 (0.96%) Progress
5 1 (0.96%) Remedy
Leamington Spa
Spectrum IT
Salary: £32000 - £35500 per annum + benefits, training & progression
Posted: 7 days ago
Coventry, West Midlands (County)
ReThink Recruitment
Salary: £48000.00 - £60000.00 per annum + benefits + bonus
Posted: 10 hours ago
Warwickshire
Venn Group
Salary: £35000 - £45000 Per Annum
Posted: 6 days ago
Birmingham, West Midlands (County)
Harrington Starr
Salary: £55000.00 - £65000.00 per annum + bonus and benefits
Posted: Yesterday
Birmingham, West Midlands (County)
Advanced
Posted: 12 days ago
Atherstone, Warwickshire
TNT Global IT
Posted: 8 days ago
Coventry
Hays Specialist Recruitment Ltd
Salary: £55000.00 - £65000.00 per annum
Posted: 27 days ago