Service Manager Jobs in the West Midlands

Services Manager
England > West Midlands

The median Services Manager salary in the West Midlands is £50,900 per year, according to job vacancies posted during the 6 months leading to 31 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
31 May 2025
Same period 2024 Same period 2023
Rank 180 191 219
Rank change year-on-year +11 +28 +23
Permanent jobs requiring a Service Manager 17 62 38
As % of all permanent jobs advertised in the West Midlands 0.41% 0.79% 0.64%
As % of the Job Titles category 0.45% 0.83% 0.71%
Number of salaries quoted 12 40 31
10th Percentile - £46,200 £38,375
25th Percentile £46,250 £52,250 £46,250
Median annual salary (50th Percentile) £50,900 £60,000 £51,500
Median % change year-on-year -15.17% +16.50% +0.98%
75th Percentile £62,188 £65,000 £66,250
90th Percentile £82,625 - £71,250
England median annual salary £56,380 £52,749 £60,000
% change year-on-year +6.88% -12.08% +9.09%

All Permanent IT Job Vacancies
West Midlands

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the West Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the West Midlands with a recognized job title 3,788 7,459 5,353
% of permanent jobs with a recognized job title 90.58% 94.50% 89.98%
Number of salaries quoted 1,684 5,519 3,228
10th Percentile £28,500 £26,250 £30,000
25th Percentile £34,000 £35,000 £38,750
Median annual salary (50th Percentile) £52,500 £50,000 £52,500
Median % change year-on-year +5.00% -4.76% +5.00%
75th Percentile £66,250 £63,750 £67,500
90th Percentile £77,500 £77,500 £77,500
England median annual salary £56,000 £52,500 £60,567
% change year-on-year +6.67% -13.32% +0.95%

Service Manager
Job Vacancy Trend in the West Midlands

Job postings that featured Service Manager in the job title as a proportion of all IT jobs advertised in the West Midlands.

Job vacancy trend for Service Manager in the West Midlands

Service Manager
Salary Trend in the West Midlands

3-month moving average salary quoted in jobs citing Service Manager in the West Midlands.

Salary trend for Service Manager in the West Midlands

Service Manager
Salary Histogram in the West Midlands

Salary distribution for jobs citing Service Manager in the West Midlands over the 6 months to 31 May 2025.

Salary histogram for Service Manager in the West Midlands

Service Manager
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Manager within the West Midlands region over the 6 months to 31 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Birmingham +12 8 £51,250 -9.29% 6
Staffordshire +23 4 £53,750 -6.52% 8
Warwickshire +1 2 £51,800 -8.32% 4
Solihull +8 1 £47,500 +15.15% 2
Service Manager
England

Service Manager Skill Set
Top 30 Co-occurring Skills and Capabilities in the West Midlands

For the 6 months to 31 May 2025, Service Manager job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the West Midlands region featuring Service Manager in the job title.

1 11 (64.71%) Service Delivery
2 7 (41.18%) ITIL
3 6 (35.29%) Service Management
3 6 (35.29%) Incident Management
3 6 (35.29%) Social Skills
3 6 (35.29%) Collaborative Culture
4 5 (29.41%) Continuous Improvement
4 5 (29.41%) ITSM
5 4 (23.53%) SLA
5 4 (23.53%) Root Cause Analysis
6 3 (17.65%) Azure
6 3 (17.65%) Degree
6 3 (17.65%) Stakeholder Management
6 3 (17.65%) Change Management
6 3 (17.65%) ERP
6 3 (17.65%) Problem-Solving
6 3 (17.65%) DevOps
6 3 (17.65%) Analytical Skills
6 3 (17.65%) People Management
7 2 (11.76%) Data Centre
7 2 (11.76%) Customer-Centricity
7 2 (11.76%) Influencing Skills
7 2 (11.76%) Legacy Systems
7 2 (11.76%) Availability Management
7 2 (11.76%) NIST
7 2 (11.76%) Digital Strategy
7 2 (11.76%) Roadmaps
7 2 (11.76%) Windows
7 2 (11.76%) Active Directory
7 2 (11.76%) Disaster Recovery

Service Manager Skill Set
Co-occurring Skills and Capabilities in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Business Applications
1 2 (11.76%) Infor M3
2 1 (5.88%) Remedy ITSM
Cloud Services
1 3 (17.65%) Azure
2 1 (5.88%) AWS
Communications & Networking
1 1 (5.88%) Cisco Firepower
1 1 (5.88%) Firewall
General
1 6 (35.29%) Social Skills
2 3 (17.65%) Analytical Skills
3 2 (11.76%) Influencing Skills
3 2 (11.76%) Law
4 1 (5.88%) Inclusion and Diversity
4 1 (5.88%) Legal
4 1 (5.88%) Retail
Libraries, Frameworks & Software Standards
1 1 (5.88%) Web Services
Miscellaneous
1 2 (11.76%) Data Centre
1 2 (11.76%) Legacy Systems
1 2 (11.76%) Management Information System
2 1 (5.88%) Data Protection Act
2 1 (5.88%) Mobile App
2 1 (5.88%) Private Cloud
2 1 (5.88%) SCADA
Operating Systems
1 2 (11.76%) Windows
Processes & Methodologies
1 11 (64.71%) Service Delivery
2 7 (41.18%) ITIL
3 6 (35.29%) Collaborative Culture
3 6 (35.29%) Incident Management
3 6 (35.29%) Service Management
4 5 (29.41%) Continuous Improvement
4 5 (29.41%) ITSM
5 4 (23.53%) Root Cause Analysis
6 3 (17.65%) Change Management
6 3 (17.65%) DevOps
6 3 (17.65%) ERP
6 3 (17.65%) People Management
6 3 (17.65%) Problem-Solving
6 3 (17.65%) Stakeholder Management
7 2 (11.76%) Availability Management
7 2 (11.76%) Customer-Centricity
7 2 (11.76%) Cybersecurity
7 2 (11.76%) Digital Strategy
7 2 (11.76%) Disaster Recovery
7 2 (11.76%) Roadmaps
Qualifications
1 3 (17.65%) Degree
2 1 (5.88%) CISA
2 1 (5.88%) CISM
2 1 (5.88%) CISSP
2 1 (5.88%) GIAC
2 1 (5.88%) ISACA
2 1 (5.88%) ITIL Certification
2 1 (5.88%) SANS
2 1 (5.88%) SC Cleared
2 1 (5.88%) Security Cleared
Quality Assurance & Compliance
1 4 (23.53%) SLA
2 2 (11.76%) NIST
System Software
1 2 (11.76%) Active Directory
2 1 (5.88%) Virtual Machines
Systems Management
1 1 (5.88%) FortiGate
Vendors
1 2 (11.76%) Cisco
1 2 (11.76%) Infor
1 2 (11.76%) ServiceNow
2 1 (5.88%) BMC
2 1 (5.88%) Microsoft
2 1 (5.88%) Remedy
2 1 (5.88%) Tenable