Desktop Support Contracts with Work from Home Options

Desktop Support
UK > Work from Home

The median Desktop Support daily rate in Work from Home is £190 according to job vacancies posted during the 6 months to 25 April 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
25 Apr 2024
Same period 2023 Same period 2022
Rank 315 398 537
Rank change year-on-year +83 +139 -119
Contract jobs requiring a Desktop Support 39 82 75
As % of all contract jobs with a WFH option 0.25% 0.32% 0.17%
As % of the Job Titles category 0.27% 0.33% 0.18%
Number of daily rates quoted 24 51 37
10th Percentile £103 £200 £153
25th Percentile £142 £201 £163
Median daily rate (50th Percentile) £190 £225 £200
Median % change year-on-year -15.56% +12.50% +14.29%
75th Percentile £217 £272 £238
90th Percentile £288 £300 £303
UK median daily rate £200 £200 £183
% change year-on-year - +9.59% +7.67%
Number of hourly rates quoted 3 11 6
10th Percentile - £25.00 £16.88
25th Percentile £26.75 - £18.31
Median hourly rate £28.50 £25.71 £22.00
Median % change year-on-year +10.85% +16.86% +10.00%
75th Percentile £30.25 - £23.75
90th Percentile - - £26.25
UK median hourly rate £21.00 £22.25 £20.00
% change year-on-year -5.62% +11.25% +15.94%

All Contract IT Job Vacancies
Work from Home

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies with a WFH option. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in Work from Home with a recognized job title 14,427 24,808 42,542
% of contract IT jobs with a recognized job title 93.51% 95.30% 95.77%
Number of daily rates quoted 9,637 17,506 30,709
10th Percentile £325 £358 £355
25th Percentile £425 £445 £425
Median daily rate (50th Percentile) £525 £540 £525
Median % change year-on-year -2.78% +2.86% +10.53%
75th Percentile £638 £650 £625
90th Percentile £745 £750 £713
UK median daily rate £525 £540 £525
% change year-on-year -2.78% +2.86% +10.53%
Number of hourly rates quoted 561 577 607
10th Percentile £14.27 £18.31 £12.85
25th Percentile £22.58 £26.25 £18.75
Median hourly rate £43.00 £55.00 £35.00
Median % change year-on-year -21.82% +57.14% +40.00%
75th Percentile £62.50 £68.75 £55.00
90th Percentile £75.25 £80.25 £66.00
UK median hourly rate £35.68 £45.00 £23.00
% change year-on-year -20.71% +95.65% +1.41%

Desktop Support
Trend for Jobs with a WFH Option

Job vacancies with a work from home option which featured Desktop Support in the job title as a proportion of all IT jobs advertised.

Desktop Support trend for jobs with a WFH option

Desktop Support
Daily Rate Trend for Jobs with a WFH Option

3-month moving average daily rate quoted in job vacancies with a work from home option citing Desktop Support.

Desktop Support daily rate for jobs with a WFH option

Desktop Support
Daily Rate Histogram for Jobs with a WFH Option

Daily rate distribution for jobs with a work from home option citing Desktop Support over the 6 months to 25 April 2024.

Desktop Support daily rate histogram for jobs with a WFH option

Desktop Support
Hourly Rate Trend for Jobs with a WFH Option

3-month moving average hourly rate quoted in job vacancies with a work from home option citing Desktop Support.

Desktop Support hourly rate for jobs with a WFH option

Desktop Support Skill Set
Top 30 Co-occurring Skills and Capabilities in Job Vacancies with WFH Options

For the 6 months to 25 April 2024, Desktop Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract jobs with a WFH option featuring Desktop Support in the job title.

1 24 (61.54%) Windows
2 14 (35.90%) Microsoft
2 14 (35.90%) Microsoft 365
3 10 (25.64%) Active Directory
3 10 (25.64%) Social Skills
4 9 (23.08%) Security Cleared
5 8 (20.51%) Customer Service
6 7 (17.95%) VPN
6 7 (17.95%) SC Cleared
6 7 (17.95%) Windows 10
7 6 (15.38%) ServiceNow
7 6 (15.38%) ITIL
7 6 (15.38%) Microsoft Office
7 6 (15.38%) B2B
7 6 (15.38%) SLA
8 5 (12.82%) Windows 7
9 4 (10.26%) Driving Licence
9 4 (10.26%) Presentation Skills
9 4 (10.26%) Technical Leadership
9 4 (10.26%) Customer Requirements
9 4 (10.26%) Problem-Solving
9 4 (10.26%) PowerShell
9 4 (10.26%) Degree
9 4 (10.26%) Cybersecurity
9 4 (10.26%) Analytical Skills
9 4 (10.26%) Information Security
9 4 (10.26%) Finance
9 4 (10.26%) EPoS
10 3 (7.69%) Citrix
10 3 (7.69%) SAP

Desktop Support Skill Set
Co-occurring Skills and Capabilities with WFH Options by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (7.69%) Microsoft Exchange
1 3 (7.69%) SharePoint
Applications
1 6 (15.38%) Microsoft Office
2 1 (2.56%) Microsoft Excel
Business Applications
1 2 (5.13%) Shopify
Cloud Services
1 14 (35.90%) Microsoft 365
2 2 (5.13%) Azure
2 2 (5.13%) BigCommerce
3 1 (2.56%) Amazon EC2
3 1 (2.56%) AWS
3 1 (2.56%) Entra ID
3 1 (2.56%) Google Sheets
3 1 (2.56%) Slack
Communications & Networking
1 7 (17.95%) VPN
2 2 (5.13%) DNS
3 1 (2.56%) HTTP
3 1 (2.56%) Remote Desktop
3 1 (2.56%) TCP/IP
3 1 (2.56%) Wi-Fi
General
1 10 (25.64%) Social Skills
2 4 (10.26%) Analytical Skills
2 4 (10.26%) Finance
2 4 (10.26%) Presentation Skills
3 3 (7.69%) Banking
3 3 (7.69%) Marketing
3 3 (7.69%) Pharmaceutical
4 2 (5.13%) Inclusion and Diversity
4 2 (5.13%) Investment Banking
4 2 (5.13%) Legal
4 2 (5.13%) Organisational Skills
4 2 (5.13%) Public Sector
4 2 (5.13%) Retail
4 2 (5.13%) Telecoms
5 1 (2.56%) Electronics
5 1 (2.56%) Health Technology
5 1 (2.56%) Manufacturing
Libraries, Frameworks & Software Standards
1 2 (5.13%) VML
2 1 (2.56%) CSS
2 1 (2.56%) XML
2 1 (2.56%) X-Windows
Miscellaneous
1 4 (10.26%) Driving Licence
1 4 (10.26%) EPoS
2 3 (7.69%) Management Information System
2 3 (7.69%) Onboarding
3 2 (5.13%) CMDB
3 2 (5.13%) iPhone
3 2 (5.13%) Smartphone
4 1 (2.56%) Data Protection Act
4 1 (2.56%) Enterprise Software
4 1 (2.56%) iPad
Operating Systems
1 24 (61.54%) Windows
2 7 (17.95%) Windows 10
3 5 (12.82%) Windows 7
4 3 (7.69%) Android
5 2 (5.13%) Apple iOS
6 1 (2.56%) Mac OS
6 1 (2.56%) Mac OS X
Processes & Methodologies
1 8 (20.51%) Customer Service
2 6 (15.38%) B2B
2 6 (15.38%) ITIL
3 4 (10.26%) Customer Requirements
3 4 (10.26%) Cybersecurity
3 4 (10.26%) Information Security
3 4 (10.26%) Problem-Solving
3 4 (10.26%) Technical Leadership
4 3 (7.69%) Break/Fix
4 3 (7.69%) ITSM
4 3 (7.69%) Operations Management
5 2 (5.13%) Asset Management
5 2 (5.13%) Business Strategy
5 2 (5.13%) Customer Acquisition
5 2 (5.13%) Decision-Making
5 2 (5.13%) Investment Management
5 2 (5.13%) Migration
5 2 (5.13%) Performance Management
5 2 (5.13%) Time Management
5 2 (5.13%) Workflow
Programming Languages
1 4 (10.26%) PowerShell
2 3 (7.69%) Python
3 1 (2.56%) JavaScript
Qualifications
1 9 (23.08%) Security Cleared
2 7 (17.95%) SC Cleared
3 4 (10.26%) Degree
4 1 (2.56%) ITIL Certification
4 1 (2.56%) MCP
4 1 (2.56%) Microsoft Certification
Quality Assurance & Compliance
1 6 (15.38%) SLA
System Software
1 10 (25.64%) Active Directory
2 1 (2.56%) Virtual Machines
2 1 (2.56%) VMware Infrastructure
Systems Management
1 1 (2.56%) SCCM
Vendors
1 14 (35.90%) Microsoft
2 6 (15.38%) ServiceNow
3 3 (7.69%) Citrix
3 3 (7.69%) SAP
4 2 (5.13%) Adobe
4 2 (5.13%) Apple
4 2 (5.13%) Bloomberg
4 2 (5.13%) CheckPoint
4 2 (5.13%) Computacenter
4 2 (5.13%) iManage
4 2 (5.13%) Refinitiv
4 2 (5.13%) Salesforce
4 2 (5.13%) Sitecore
4 2 (5.13%) Sophos
5 1 (2.56%) Google
5 1 (2.56%) MobileIron
5 1 (2.56%) Okta
5 1 (2.56%) VMware