Desktop Support Jobs with Hybrid/Remote/WFH Options

Desktop Support
UK > Work from Home

The median Desktop Support salary for remote or hybrid work is £29,000 per year, according to job vacancies posted during the 6 months leading to 5 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
5 May 2025
Same period 2024 Same period 2023
Rank 371 547 566
Rank change year-on-year +176 +19 +186
Permanent jobs requiring a Desktop Support 49 38 93
As % of all permanent jobs with a WFH option 0.32% 0.11% 0.22%
As % of the Job Titles category 0.35% 0.12% 0.23%
Number of salaries quoted 45 31 75
10th Percentile - £26,500 £23,250
25th Percentile £28,500 £30,500 £27,500
Median annual salary (50th Percentile) £29,000 £42,500 £35,000
Median % change year-on-year -31.76% +21.43% -6.67%
75th Percentile £34,250 £60,625 £38,000
90th Percentile £52,500 £70,000 £46,500
UK median annual salary £32,750 £32,500 £32,500
% change year-on-year +0.77% - -0.76%

All Permanent IT Job Vacancies
Work from Home

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies with WFH or hybrid options. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Work from Home with a recognized job title 14,010 32,437 40,695
% of permanent jobs with a recognized job title 90.86% 96.00% 96.02%
Number of salaries quoted 9,891 24,889 28,911
10th Percentile £30,000 £33,000 £36,626
25th Percentile £43,750 £42,500 £47,411
Median annual salary (50th Percentile) £60,000 £56,000 £62,500
Median % change year-on-year +7.14% -10.40% +4.17%
75th Percentile £77,500 £75,000 £81,250
90th Percentile £100,000 £92,500 £100,000
UK median annual salary £57,500 £52,500 £60,000
% change year-on-year +9.52% -12.50% -

Desktop Support
Trend for Jobs with a WFH Option

Job vacancies with remote working options which featured Desktop Support in the job title as a proportion of all IT jobs advertised.

Desktop Support trend for jobs with Hybrid/Remote/WFH options

Desktop Support
Salary Trend for Jobs with a WFH Option

3-month moving average salary quoted in job vacancies with remote working options citing Desktop Support.

Desktop Support salary trend for jobs with a WFH option

Desktop Support
Salary Histogram for Jobs with a WFH Option

Salary distribution for jobs with remote working options citing Desktop Support over the 6 months to 5 May 2025.

Desktop Support salary histogram for jobs with a WFH option

Desktop Support Skill Set
Top 30 Co-occurring Skills and Capabilities in Job Vacancies with WFH Options

For the 6 months to 5 May 2025, Desktop Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent jobs with hybrid or remote work options featuring Desktop Support in the job title.

1 30 (61.22%) Customer Service
2 29 (59.18%) Windows
3 26 (53.06%) SLA
4 25 (51.02%) Active Directory
4 25 (51.02%) ITIL
5 19 (38.78%) Microsoft
6 17 (34.69%) Microsoft Exchange
7 15 (30.61%) Microsoft 365
7 15 (30.61%) Problem-Solving
8 13 (26.53%) Windows Server
8 13 (26.53%) Android
9 12 (24.49%) Apple
9 12 (24.49%) Social Skills
9 12 (24.49%) Azure
10 9 (18.37%) Windows 10
10 9 (18.37%) Onboarding
10 9 (18.37%) Degree
11 8 (16.33%) Citrix
11 8 (16.33%) Kalman Filter
11 8 (16.33%) Mimecast
11 8 (16.33%) Mobile Device Management
12 7 (14.29%) Meraki
12 7 (14.29%) Process Improvement
12 7 (14.29%) Client Onboarding
12 7 (14.29%) Power Platform
12 7 (14.29%) Project Delivery
12 7 (14.29%) Cisco
12 7 (14.29%) Microsoft Office
12 7 (14.29%) CRM
12 7 (14.29%) Project Management

Desktop Support Skill Set
Co-occurring Skills and Capabilities with WFH Options by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 17 (34.69%) Microsoft Exchange
Applications
1 7 (14.29%) Microsoft Office
2 2 (4.08%) Acrobat
Business Applications
1 1 (2.04%) Carpe Diem
1 1 (2.04%) Elite 3E
Cloud Services
1 15 (30.61%) Microsoft 365
2 12 (24.49%) Azure
3 8 (16.33%) Mimecast
4 7 (14.29%) Power Platform
5 2 (4.08%) Entra ID
6 1 (2.04%) Cloud Computing
Communications & Networking
1 6 (12.24%) Wireless
2 5 (10.20%) LAN
2 5 (10.20%) WAN
3 4 (8.16%) Firewall
4 2 (4.08%) DHCP
4 2 (4.08%) DNS
4 2 (4.08%) Ethernet
5 1 (2.04%) Remote Desktop
5 1 (2.04%) SD-WAN
5 1 (2.04%) VLAN
5 1 (2.04%) VPN
General
1 12 (24.49%) Social Skills
2 3 (6.12%) Inclusion and Diversity
3 2 (4.08%) Organisational Skills
4 1 (2.04%) Advertising
4 1 (2.04%) Banking
4 1 (2.04%) Finance
4 1 (2.04%) Law
4 1 (2.04%) Legal
4 1 (2.04%) Presentation Skills
Miscellaneous
1 9 (18.37%) Onboarding
2 3 (6.12%) Management Information System
3 1 (2.04%) Data Protection Act
3 1 (2.04%) Driving Licence
3 1 (2.04%) iPhone
Operating Systems
1 29 (59.18%) Windows
2 13 (26.53%) Android
2 13 (26.53%) Windows Server
3 9 (18.37%) Windows 10
4 2 (4.08%) Apple iOS
4 2 (4.08%) Mac OS
5 1 (2.04%) Windows 7
5 1 (2.04%) Windows 8
Processes & Methodologies
1 30 (61.22%) Customer Service
2 25 (51.02%) ITIL
3 15 (30.61%) Problem-Solving
4 8 (16.33%) Kalman Filter
4 8 (16.33%) Mobile Device Management
5 7 (14.29%) Client Onboarding
5 7 (14.29%) CRM
5 7 (14.29%) Process Improvement
5 7 (14.29%) Project Delivery
5 7 (14.29%) Project Management
6 5 (10.20%) Collaborative Working
6 5 (10.20%) Email Filtering
6 5 (10.20%) Time Management
7 4 (8.16%) Incident Management
8 3 (6.12%) Inventory Management
8 3 (6.12%) Investment Management
8 3 (6.12%) Line Management
9 2 (4.08%) Continuous Improvement
9 2 (4.08%) Decision-Making
9 2 (4.08%) Mentoring
Qualifications
1 9 (18.37%) Degree
2 5 (10.20%) ITIL Foundation Certificate
3 4 (8.16%) A+ Certification
4 2 (4.08%) Azure Certification
Quality Assurance & Compliance
1 26 (53.06%) SLA
System Software
1 25 (51.02%) Active Directory
2 1 (2.04%) Virtual Desktop
Systems Management
1 6 (12.24%) SCCM
2 5 (10.20%) AirWatch
3 3 (6.12%) Microsoft Intune
Vendors
1 19 (38.78%) Microsoft
2 12 (24.49%) Apple
3 8 (16.33%) Citrix
4 7 (14.29%) Cisco
4 7 (14.29%) Meraki
5 3 (6.12%) ServiceNow
6 2 (4.08%) Adobe
7 1 (2.04%) DocuSign
7 1 (2.04%) iManage
7 1 (2.04%) Intapp