Desktop Support Engineer
- Location
- Oxford, England, United Kingdom
deskside support to end users. Supporting Windows operating systems and desktop applications. Resolving basic LAN, Wi‐Fi, VPN and connectivity issues. Supporting routine Active Directory activities including password resets, account unlocks and existing group membership. Assisting with Microsoft Office, antivirus and company‐specific application deployments. Providing … environments and PC hardware. Hardware installation, diagnostics and troubleshooting. TCP/IP, DNS and DHCP fundamentals. VPN, RDP and basic network connectivity troubleshooting. Active Directory and basic identity administration. Enterprise ticketing and incident management processes. You’ll need strong communication and customer‐service skills, good troubleshooting ...